Sr Product Designer

📍 Job Overview

Job Title: Sr. Product Designer

Company: Welldoc Inc

Location: Columbia, Maryland, United States

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-09-09

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end design strategy for innovative AI-powered digital health solutions across mobile and web platforms.

• Govern and evolve a scalable, enterprise-grade design system to ensure consistency and efficiency across the Welldoc portfolio.

• Champion user needs and advocate for user-centric design principles with internal leadership and external stakeholders.

• Orchestrate multiple high-impact design initiatives, ensuring timely delivery within an ambitious product roadmap.

• Act as the final gatekeeper for design quality, reviewing implementation deliverables and ensuring accessibility compliance.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for significant experience in leading design initiatives, influencing stakeholders, and contributing to strategic design decisions. The emphasis on AI-powered solutions, digital health, and regulated environments (ISO 13485, MDSAP, HITRUST, SOC 2) suggests a complex product landscape requiring a high degree of technical understanding and meticulous design execution. The mention of AI-assisted tools highlights a forward-thinking approach to design processes.

📈 Primary Responsibilities

• Drive the overall design strategy and visual direction for Welldoc’s mobile and web applications, ensuring originality and alignment with the company's strategic vision.

• Develop and maintain a comprehensive, enterprise-grade design system that serves as the single source of truth for UI components, patterns, and guidelines.

• Translate complex product requirements, user needs, and business objectives into detailed design specifications, user flows, wireframes, and high-fidelity prototypes.

• Conduct thorough design reviews of development implementation to ensure fidelity to design specifications, aesthetic excellence, and adherence to accessibility standards (WCAG 2.2).

• Collaborate closely with Product Managers, Business Analysts, and Scrum Teams to iteratively refine user experience flows and solve intricate product challenges.

• Partner with Human Factors teams to create design artifacts supporting the full product lifecycle, including validation of new feature sets and ensuring compliance with regulatory filing requirements.

• Actively engage with and influence internal leadership and external stakeholders by clearly communicating and justifying design decisions based on UX principles, user research, and business goals.

• Contribute to the growth and development of the Product Design team by providing constructive feedback, participating in design critiques, and fostering a culture of continuous improvement and accountability.

• Explore and integrate emerging AI-assisted design tools (e.g., Claude Code, Lovable, Figma AI) into the design workflow to enhance efficiency and innovation.

📝 Enhancement Note: The responsibilities clearly define a senior-level role requiring not just execution but also strategic leadership, system governance, and cross-functional influence. The integration of regulatory compliance and human factors work is a critical aspect of this role within the digital health sector.

🎓 Skills & Qualifications

Education:

• Bachelor of Arts (BA) or Bachelor of Science (BS) degree in a design-related field such as Interaction Design, Graphic Design, Product Design, or Information Systems Design.

• A Master's Degree in a related field, coupled with additional relevant experience, can substitute for a Bachelor's degree requirement. Experience:

• A minimum of 5 years of professional experience in native mobile and web design, with a proven track record of successfully launching high-impact products.

• Demonstrated experience working within regulated environments like ISO 13485, MDSAP, HITRUST, and SOC 2 compliance is highly preferred, or a strong willingness to be trained on and support these requirements. Required Skills:

• Expert proficiency in industry-standard design and prototyping tools, including Figma, Sketch, and Adobe Creative Suite (CC).

• Advanced command of interaction design principles, typography, and complex layout systems.

• Deep familiarity with WCAG 2.2 and modern accessibility guidelines, ensuring inclusive design practices.

• Proven ability to influence stakeholders and articulate complex design decisions with rigorous reasoning rooted in UX principles, user research, and product intuition.

• Strong experience in synthesizing complex product requirements into detailed design specifications, user flows, and high-fidelity prototypes.

• Demonstrated success in driving results and maintaining clear communication within remote teams and with virtual stakeholders.

• Self-starter mentality with a high level of intellectual curiosity, independence, and a strong work ethic, coupled with a willingness and ability to learn new concepts.

• Excellent attention to detail and commitment to high-quality standards, balanced with pragmatism to deliver efficiently against ambitious deadlines. Preferred Skills:

• Prior experience working in a B2B environment with direct customer interactions.

• Familiarity with AI-assisted design tools such as Claude Code, Lovable, and Figma AI.

• Experience in developing and governing enterprise-grade design systems.

📝 Enhancement Note: The experience requirement emphasizes a robust portfolio showcasing a sophisticated UX process and end-to-end work samples. The mention of AI-assisted tools suggests a desire for candidates who are forward-thinking and adaptable to new design technologies. The regulatory environment experience is a significant differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a sophisticated UX process from problem definition to final implementation, detailing your role and contributions.

• Include end-to-end work samples that clearly demonstrate how your designs solved complex problems and achieved measurable business outcomes.

• Highlight your ability to create detailed design specifications, user flows, and high-fidelity prototypes that serve as definitive blueprints for engineering teams.

• Demonstrate experience in developing and governing scalable, enterprise-grade design systems, illustrating component libraries, pattern guidelines, and system evolution.

• Present case studies that specifically address challenges related to accessibility compliance (WCAG 2.2) and inclusive design practices. Process Documentation:

• Provide examples of how you have documented complex product requirements and translated them into actionable design artifacts.

• Illustrate your approach to iterative design, including how you incorporate user feedback, stakeholder input, and technical feasibility into your process.

• Showcase how you have reviewed development implementation deliverables, providing expert feedback to ensure design integrity and quality assurance.

• Include examples of collaboration with cross-functional teams (Product Management, Business Analysts, Scrum Teams, Human Factors) and how you managed design inputs and outputs within these partnerships.

📝 Enhancement Note: The portfolio requirements are critical for this role, emphasizing not just visual design but a deep understanding of the UX process, system thinking, and the ability to demonstrate tangible impact. The focus on regulated environments implies that documentation and process rigor are paramount.

💵 Compensation & Benefits

Salary Range: $115,000 - $130,000 per year

• This range is based on industry benchmarks for a Senior Product Designer with the specified experience level in the Columbia, Maryland area. The company expects most candidates to fall around the midpoint, with flexibility for exceptional candidates whose education and experience warrant exceeding the range. Benefits:

• Generous Paid Time Off (PTO)

• Comprehensive Medical Insurance

• Dental Insurance

• Vision Care

• Life Insurance

• Disability Insurance

• Retirement Benefits

• Health Savings Accounts (HSAs)

• Dependent Care Accounts Working Hours:

• Standard full-time hours are expected, likely around 40 hours per week.

• While the role is hybrid, specific in-office days will be determined by team needs and company policy. The company culture values efficiency and accountability, suggesting a focus on results rather than strict adherence to time-tracking, but consistent availability for collaboration is key.

📝 Enhancement Note: The salary range is provided as per the input. The benefits list is comprehensive, covering health, financial planning, and work-life balance. The mention of a drug screening for conditional offers is noted, which is common in regulated industries.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Health Technology

Company Size: Welldoc is a growing company, indicated by its recent recognitions and expanding team. While an exact size isn't provided, being a "growing Product Design team" and a "leading advanced AI digital technology partner" suggests a mid-to-large-sized organization with a significant technological focus.

Founded: Welldoc is an established leader in digital health, recognized for its AI-powered solutions. Its longevity and consistent recognition (four consecutive years as a Great Place to Work) point to a stable yet innovative company culture.

Team Structure:

• The Product Design team is growing, implying an opportunity for influence and shaping team processes.

• Collaboration is deeply integrated with Product Managers, Business Analysts, Scrum Teams, Developers, Writers, and Consultants, highlighting a cross-functional, agile environment.

• The role requires close partnership with Human Factors teams, emphasizing the rigorous nature of digital health product development. Methodology:

• The company utilizes AI-powered, personalized digital technology, indicating a data-driven and technologically advanced approach.

• Agile methodologies are evident through the mention of "Scrum Teams."

• Design processes are governed by an enterprise-grade design system, emphasizing scalability, consistency, and efficiency.

• Operations are conducted within highly regulated environments (ISO 13485, MDSAP, HITRUST, SOC 2), requiring strict adherence to quality, safety, and compliance standards.

Company Website: https://welldoc.bamboohr.com/careers (This is the careers portal URL; the primary company website is likely welldoc.com)

📝 Enhancement Note: Welldoc's position as a leader in digital health, its AI focus, and its commitment to quality and compliance are key cultural differentiators. The "Great Place to Work" recognition suggests a positive and supportive work environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role. It signifies a level of expertise where an individual is expected to lead design initiatives, mentor junior designers, and significantly influence product strategy and design system development. This role moves beyond individual contribution to strategic leadership within the design function.

Reporting Structure:

• The Sr. Product Designer will work closely with Product Managers, Business Analysts, Scrum Teams, Developers, Writers, and Consultants.

• The reporting line is likely to a Design Lead, Director of Product, or Head of Product Design, though this is not explicitly stated. Operations Impact:

• The role's output directly impacts the usability, effectiveness, and adoption of Welldoc's AI-driven digital health solutions.

• By ensuring world-class design and adherence to regulatory standards, the Sr. Product Designer contributes to patient outcomes, customer satisfaction, and the company's market leadership.

• The design system's governance ensures scalability and efficiency, directly impacting development velocity and product consistency across the entire portfolio. Growth Opportunities:

• Leadership in Design System: Opportunity to take ownership and further evolve the enterprise-grade design system, becoming a subject matter expert.

• Mentorship: Contribute to the growth of the Product Design team by mentoring junior designers and fostering a culture of excellence.

• Strategic Influence: Play a key role in shaping the future of Welldoc's digital health products through strategic design leadership and stakeholder advocacy.

• Industry Exposure: Work with cutting-edge AI technology in the rapidly growing digital health sector, gaining valuable experience in regulated environments.

• Career Advancement: Potential progression to Design Lead, Manager of Product Design, or specialized roles within the product organization.

📝 Enhancement Note: The role offers significant growth potential beyond individual design execution, focusing on leadership, strategic contribution, and expertise development within a high-demand industry.

🌐 Work Environment

Office Type: Hybrid work environment. This indicates a blend of remote work and in-office collaboration.

Office Location(s): Columbia, Maryland, United States (21044). This suggests a primary physical location for employees, with flexibility for remote work days.

Workspace Context:

• Collaborative Environment: The role emphasizes deep partnership with cross-functional teams, suggesting an environment that values teamwork, open communication, and shared problem-solving.

• Tools & Technology: Access to industry-standard design tools (Figma, Sketch, Adobe CC) and encouragement to explore AI-assisted design tools. The company operates in a technically advanced digital health space.

• Team Interaction: Frequent interaction with Product Managers, Developers, and other stakeholders, fostering a dynamic and communicative workspace. The "Great Place to Work" recognition implies a positive and engaging office atmosphere.

Work Schedule:

• Standard full-time employment, typically around 40 hours per week.

• The hybrid model allows for flexibility, but the demands of a fast-paced product roadmap and regulated environment mean consistent availability and responsiveness are crucial.

📝 Enhancement Note: The hybrid model in Columbia, MD, offers a balance of flexibility and in-person collaboration, essential for design work and team cohesion. The company's culture emphasizes efficiency and results.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications, experience, and alignment with the role's requirements.

• Design Challenge/Case Study: Likely to involve a practical design exercise or a deep dive into a portfolio case study to evaluate problem-solving skills, design process, and strategic thinking. Focus will be on how you handle complex UX flows, stakeholder input, and regulatory considerations.

• Stakeholder Interviews: Meetings with Product Managers, Engineering Leads, and potentially other designers to assess collaboration style, communication skills, and cultural fit. Expect questions about your approach to user advocacy, influencing decisions, and working within regulated environments.

• Final Interview: May involve senior leadership to discuss strategic vision, leadership potential, and overall fit with Welldoc's mission and values.

Portfolio Review Tips:

• Structure & Storytelling: Organize your portfolio to tell a compelling story about each project, detailing the problem, your process, your specific contributions, the challenges faced, and the impact achieved.

• Process Emphasis: Clearly articulate your UX process, including user research methods, ideation techniques, wireframing, prototyping, and user testing. For this role, highlight how you incorporate accessibility and regulatory considerations.

• Metrics & Impact: Quantify the impact of your designs whenever possible. Use metrics (e.g., conversion rates, user engagement, task completion times, reduction in errors) to demonstrate how your work moved business goals.

• Design System Examples: If applicable, showcase your experience with design systems, including contributions to their creation, governance, or evolution.

• AI Tool Integration: If you have experience with AI-assisted design tools, be prepared to discuss how you leverage them to enhance your workflow.

• Tailor to Welldoc: Research Welldoc's products and mission. Be prepared to discuss how your skills and experience align with their specific needs in digital health and AI.

Challenge Preparation:

• Prepare to discuss your approach to designing for regulated industries and how you ensure accessibility (WCAG 2.2).

• Be ready to articulate how you would balance user needs with business viability and technical feasibility in complex scenarios.

• Practice explaining your design decisions clearly and concisely, anticipating questions from both design and non-design stakeholders.

• Familiarize yourself with Welldoc's mission and values to articulate how you would contribute to their culture.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process, strategic thinking, and impact, especially within the context of digital health and regulated environments.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert proficiency required for collaborative design, prototyping, and component management.

• Sketch: Proficiency expected, often used for legacy projects or specific workflows.

• Adobe Creative Suite (CC): Essential for asset creation, image manipulation, and potentially motion design.

• AI-Assisted Design Tools: Actively explore and utilize tools like Claude Code, Lovable, and Figma AI to enhance design efficiency and creativity.

Analytics & Reporting:

• While not explicitly listed as a designer tool, understanding how design impacts analytics is key. Familiarity with tools like Google Analytics, Amplitude, or Mixpanel can be beneficial for understanding user behavior and design effectiveness.

• Experience with creating design specifications that enable accurate tracking by development teams. CRM & Automation:

• Not directly applicable to the Sr. Product Designer role, but understanding how designs integrate into product workflows managed by CRM and automation systems can be advantageous. Other Relevant Technologies:

• Prototyping Tools: Deep expertise within Figma/Sketch for creating interactive prototypes.

• Collaboration Platforms: Tools like Jira, Confluence, Slack, Microsoft Teams for communication and project management.

• User Research Tools: Familiarity with tools for surveys, interviews, and usability testing.

📝 Enhancement Note: The emphasis on Figma, Sketch, and Adobe CC, alongside a directive to explore AI-assisted tools, highlights the company's commitment to modern design workflows while embracing future technologies.

👥 Team Culture & Values

Operations Values:

• Collaborative Innovation: Encourages teamwork and fresh ideas to drive advancements in digital health.

• Accountability to Excellence: High standards for quality, performance, and results, particularly in a regulated environment.

• Customer Focus: Prioritizing the needs of users and stakeholders to deliver impactful solutions.

• Efficiency: Streamlining processes and leveraging technology (including AI) to achieve goals effectively.

• Unwavering Integrity, Quality, and Safety: Foundational values, critical for a digital health company operating under strict regulations.

Collaboration Style:

• Cross-functional Integration: Deeply embedded within Scrum teams, working hand-in-hand with Product Managers, Business Analysts, and Developers.

• Process Review & Feedback: A culture that encourages constructive criticism and continuous improvement through design critiques and feedback loops.

• Knowledge Sharing: Fostering an environment where designers share insights, best practices, and learnings, especially regarding design systems and new tools.

• Data-Informed Design: Utilizing user research and analytics to inform design decisions and measure impact.

📝 Enhancement Note: Welldoc's core values are highly relevant to a design role in the healthcare sector, emphasizing not just creativity but also responsibility, precision, and user well-being.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complex Needs: Designing for diverse user groups (patients, clinicians) with complex cardiometabolic health needs, while aligning with business goals and technical limitations.

• Navigating Regulatory Landscape: Ensuring all designs meet stringent regulatory requirements (ISO 13485, MDSAP, HITRUST, SOC 2) and accessibility standards (WCAG 2.2).

• Evolving AI Technology: Integrating AI capabilities into user experiences effectively and ethically, keeping pace with rapid advancements.

• Maintaining Design System Scalability: Governing a growing design system to ensure it remains efficient, comprehensive, and adaptable across a broad product portfolio.

• Remote/Hybrid Collaboration: Effectively collaborating and influencing stakeholders in a hybrid work model.

Learning & Development Opportunities:

• Specialization in Digital Health UX: Deepen expertise in designing for healthcare, patient engagement, and AI-driven solutions.

• Design System Leadership: Develop advanced skills in design system architecture, governance, and community building.

• AI in Design: Gain hands-on experience and knowledge in leveraging AI tools for enhanced design workflows and innovative solutions.

• Regulatory Compliance Training: Enhance understanding and application of design within ISO 13485, MDSAP, HITRUST, and SOC 2 frameworks.

• Mentorship: Opportunity to mentor junior designers and develop leadership capabilities.

📝 Enhancement Note: The challenges presented are inherent to the digital health industry and the senior level of this role, offering significant opportunities for professional development and expertise building.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the end-to-end design strategy for a complex mobile or web product. What were the key challenges, and how did you overcome them?" (Focus on strategic thinking, problem-solving, and outcome-driven design.)

• "How would you approach governing and evolving an enterprise-grade design system to ensure consistency and scalability across a diverse product portfolio?" (Assess understanding of design systems, governance models, and long-term vision.)

• "Walk us through a significant design decision you made that required influencing senior leadership or external stakeholders. What was your rationale, and what was the outcome?" (Evaluate communication, persuasion, and stakeholder management skills.) Company & Culture Questions:

• "How do Welldoc's values of collaborative innovation, accountability to excellence, and unwavering integrity, quality, and safety align with your personal design philosophy?" (Assess cultural fit and understanding of core principles.)

• "Given our focus on AI-powered digital health, how do you envision integrating AI into the user experience to genuinely benefit patients and clinicians?" (Gauge forward-thinking, AI understanding, and user-centricity.)

• "Describe your experience working in regulated environments like ISO 13485 or HITRUST. How do you ensure design meets rigorous compliance and safety standards?" (Test practical knowledge of regulated design processes.) Portfolio Presentation Strategy:

• Prioritize Impact: Select 2-3 of your strongest projects that best showcase your end-to-end UX process, problem-solving skills, and measurable impact.

• Tell a Story: For each project, clearly define the problem, your role, your process, the trade-offs you made, and the final outcome with supporting metrics.

• Highlight Key Skills: Explicitly demonstrate your proficiency in interaction design, typography, layout, accessibility (WCAG 2.2), and your experience with design systems.

• Address Regulatory Context: If possible, choose projects that touch upon complex requirements or regulated environments, and be prepared to discuss how you handled them.

• Visual Clarity: Ensure your presentation is visually polished, with clear wireframes, prototypes, and final UI designs.

• Be Ready for Deep Dives: Anticipate detailed questions about your decisions, tools, and collaboration methods.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, deep process knowledge, and the ability to articulate impact, particularly within the unique context of digital health and regulated industries.

📌 Application Steps

To apply for this Sr. Product Designer position:

• Submit your application through the Welldoc careers portal link provided.

• Portfolio Customization: Curate your portfolio to prominently feature projects that demonstrate your experience in mobile and web design, complex problem-solving, and your UX process. Prioritize case studies showing quantifiable results and your ability to work within challenging constraints.

• Resume Optimization: Ensure your resume clearly highlights your 5+ years of relevant experience, expertise in Figma/Sketch/Adobe CC, knowledge of accessibility standards (WCAG 2.2), and any experience in regulated industries or with design systems. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare to discuss your experience with AI-assisted tools and your understanding of digital health product development. Rehearse presenting a key portfolio case study.

• Company Research: Thoroughly research Welldoc's mission, products, recent news, and core values. Understand their position in the digital health market and their commitment to AI and regulatory compliance. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.