SKETCH BRAHMA- Senior product Designer

📍 Job Overview

Job Title: Senior Product Designer - Supply Operations

Company: Nexthire (for Sketch Brahma)

Location: Bengaluru, India

Job Type: Full-time

Category: Product Design / Operations Design

Date Posted: 2026-08-24

Experience Level: Senior (6-8 years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design of mission-critical supply-side operational products, focusing on service partners, operators, and field teams.

• Solve complex operational challenges through thoughtful design, deep user understanding, and systems thinking, aiming to scale products for enhanced efficiency.

• Drive user research, including field immersion and shadowing, to uncover operational insights and address pain points within partner and operator workflows.

• Simplify intricate operational complexity into intuitive, efficient, and mobile-first user experiences suitable for high-frequency usage and diverse real-world constraints.

• Partner closely with cross-functional teams (Operations, Product, Engineering, Customer Support, Business) to identify opportunities and deliver impactful, scalable solutions.

📝 Enhancement Note: While the title is "Senior Product Designer," the description strongly emphasizes "Supply Operations" and "Design Lead" responsibilities, indicating a specialized role focused on operational efficiency and complex workflow design within the supply chain or logistics domain. The core focus is on designing for internal operations teams, service partners, and field personnel, requiring a deep understanding of operational challenges and systems thinking.

📈 Primary Responsibilities

• Lead the design of partner-facing and operator-facing experiences across key operational areas: onboarding, scheduling, task management, communication, issue resolution, and daily operational workflows.

• Transform complex operational business processes into intuitive, efficient, and scalable user experiences, with a particular emphasis on mobile-first design for high-frequency usage and real-world constraints.

• Conduct extensive UX research, including field immersion, shadowing, interviews, and usability testing with service partners, operators, and field teams to understand behaviors, pain points, and workflow bottlenecks.

• Design user experiences optimized for diverse user groups, considering multilingual needs, varying levels of digital literacy, and mobile-first environments.

• Foster strong cross-functional collaboration with Operations, Product Management, Engineering, Customer Support, and Business teams to identify opportunities, define requirements, and deliver impactful solutions.

• Utilize qualitative and quantitative insights to drive improvements in operational efficiency, reduce friction in user journeys, enhance onboarding success rates, and streamline partner workflows.

• Establish and maintain scalable design systems, including reusable patterns, frameworks, and interaction models, to ensure consistency and efficiency across all supply-side products.

• Contribute to raising the overall design bar by mentoring junior designers, actively participating in design critiques, strengthening design processes, and fostering a culture of design excellence.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution, with a strong emphasis on operational workflows, user research in real-world settings, and cross-functional partnership. The role requires a deep dive into the "supply ecosystem" and designing for "operational users."

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected, though significant equivalent practical experience in product design for operations can also be considered.

Experience: 6–8 years of progressive experience in Product Design, with a substantial portion dedicated to designing operational, logistics, marketplace, mobility, workforce management, or supply-chain products.

Required Skills:

• Proven expertise in UX Research methodologies, including qualitative and quantitative data analysis, user interviews, shadowing, and usability testing.

• Strong proficiency in Workflow Design and Service Design, with the ability to map complex processes and identify areas for improvement.

• Demonstrated Systems Thinking capabilities, essential for understanding and designing interconnected operational processes and platforms.

• Extensive experience designing Mobile-first products, particularly those used in high-frequency environments by field or operational teams.

• Deep understanding of vernacular UX, accessibility standards (WCAG), and designing for users with varying levels of digital familiarity and literacy.

• Strong Stakeholder Management and Communication skills, with a proven ability to influence decisions and build consensus across multiple functions (Operations, Product, Engineering).

• Experience designing for operational users such as delivery partners, drivers, field agents, sellers, service providers, or internal operations teams.

• Proven ability to simplify complex business processes into intuitive, efficient, and scalable user experiences.

• Experience working within fast-paced startup environments, demonstrating a high degree of ownership, adaptability, and comfort with ambiguity. Preferred Skills:

• Experience with Design Systems development and implementation for consistency and scalability.

• Proficiency in Interaction Design and Prototyping tools (e.g., Figma, Sketch, Adobe XD).

• Familiarity with data analysis and reporting tools to inform design decisions and measure impact.

• Experience in designing for multilingual user bases.

• Leadership or mentorship experience with other designers.

📝 Enhancement Note: The emphasis on "operational users" and specific industries like "logistics" and "supply-chain" suggests that candidates with direct experience in these domains will have a significant advantage. The required experience level points towards a role with significant autonomy and strategic input.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, with a strong emphasis on operational workflows and user challenges.

• Clearly articulate the problem space, user research conducted, design process, and the rationale behind key design decisions.

• Demonstrate the ability to simplify complex processes into intuitive and scalable user experiences, particularly for mobile applications.

• Include case studies that highlight experience designing for operational users (e.g., field agents, delivery partners, internal operations teams).

• Present projects that illustrate systems thinking and the ability to design for interconnected operational ecosystems. Process Documentation:

• Provide detailed case studies that document the entire design lifecycle, from initial research and problem definition through to solution implementation and iteration.

• Clearly outline the research methodologies used, including field immersion, user interviews, shadowing, and usability testing.

• Illustrate how qualitative and quantitative insights were used to drive design decisions and improve operational efficiency.

• Showcase the development and application of design systems or reusable patterns to ensure consistency and scalability.

• Detail cross-functional collaboration efforts and how design solutions were aligned with business and operational goals.

📝 Enhancement Note: For a role focused on operational design, the portfolio is critical. Candidates should prioritize projects that demonstrate their ability to tackle complex, real-world operational problems, show deep user empathy for non-traditional user groups, and highlight measurable improvements in efficiency or user satisfaction.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 6-8 years of experience in Bengaluru, India, the estimated annual salary range would typically fall between ₹1,800,000 and ₹3,000,000. This range can vary based on the specific company's compensation philosophy, the candidate's exact experience, and the depth of their relevant operational design expertise.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Paid time off (vacation, sick leave, national holidays).

• Opportunities for professional development and continuous learning (workshops, conferences).

• Potential for stock options or performance-based bonuses, especially in a startup environment.

• Relocation assistance may be provided if applicable.

• Access to modern design tools and technology.

• A collaborative work environment that values innovation and impact.

Working Hours: Standard full-time working hours are typically 40 hours per week. However, given the dynamic nature of startup environments and the focus on operational impact, some flexibility may be expected, with a focus on deliverables and project completion rather than strict adherence to hours. The role is based in Bengaluru, implying adherence to India's standard work week.

📝 Enhancement Note: Salary figures are estimates based on industry benchmarks for senior-level design roles in Bengaluru, India, considering the specified experience level and the operational focus of the role. Benefits are typical for full-time positions in established tech companies or well-funded startups in India.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company, Nexthire, appears to be a recruitment or HR technology platform, while the role is for Sketch Brahma, which is likely a client of Nexthire. Sketch Brahma's description points towards a company involved in operations, logistics, supply chain, or marketplace services, emphasizing operational efficiency and scaling. This suggests a tech-forward environment focused on solving real-world business challenges.

Company Size: Nexthire is a platform, and the role is for one of its clients (Sketch Brahma). Based on the "fast-paced startup environments with a high degree of ownership and ambiguity" requirement, Sketch Brahma is likely a mid-stage startup or a rapidly growing company within the tech or logistics sector.

Founded: Information on Sketch Brahma's founding date is not provided, but the emphasis on scaling and operational complexity suggests a company that has moved beyond its initial startup phase and is now focused on optimizing its core operations.

Team Structure:

• The role is for a Senior Product Designer, indicating a leadership position within the design team.

• This individual will likely lead or be a key contributor to a product design team, possibly working alongside other designers, product managers, and engineers.

• Close collaboration with Operations, Product, Engineering, Customer Support, and Business teams is a fundamental aspect of this role. Methodology:

• Data-Driven Design: The role emphasizes using qualitative and quantitative insights to inform design decisions and measure impact on operational efficiency.

• User-Centricity: A strong focus on deep user understanding through research, field immersion, and empathy for operational users.

• Systems Thinking: Designing solutions that consider the interconnectedness of operational processes and user journeys.

• Agile Development: Implied by the startup environment, suggesting iterative design and development cycles.

Company Website: Nexthire: https://nexthire.breezy.hr (Applicant Tracking System)

Sketch Brahma: Not directly provided, but implied to be in the operational/logistics/supply chain tech space.

📝 Enhancement Note: The context suggests the role is with a company focused on improving operational efficiency through technology, likely in a dynamic, growth-oriented environment. Understanding the specific industry of Sketch Brahma (e.g., e-commerce logistics, delivery services, field service management) would further contextualize the operational challenges.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, implying a level of expertise and autonomy beyond mid-level positions. It involves leading design initiatives for critical operational products, mentoring junior designers, and influencing design strategy. The "Design Lead" aspect suggests potential for team leadership or significant individual contribution at a strategic level.

Reporting Structure: The Senior Product Designer will likely report to a Head of Product, Director of Design, or a similar senior leadership role within the product development organization. They will work closely with Product Managers and Engineering Leads.

Operations Impact: The role has a direct impact on operational efficiency, reliability, and user satisfaction across the supply ecosystem. Successful designs will lead to reduced friction, improved task completion rates, streamlined partner onboarding, and overall cost savings or revenue enhancement through better operational performance.

Growth Opportunities:

• Leadership: Potential to grow into a Design Lead or Manager role, overseeing a team of designers and shaping the design vision for operational products.

• Specialization: Deepen expertise in designing for complex operational systems, logistics, or supply chain challenges.

• Strategic Influence: Contribute to product strategy and roadmap planning, influencing the direction of operational technology.

• Cross-functional Expertise: Develop a strong understanding of business operations, product management, and engineering processes.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design function within the company.

📝 Enhancement Note: This role offers a clear path for career advancement within product design, with a strong emphasis on operational domains. The "Senior" and "Lead" designation suggests significant responsibility and the potential for future leadership roles.

🌐 Work Environment

Office Type: The role is specified as "On-site" in Bengaluru. This implies a traditional office environment where collaboration and in-person interaction are key. The specific office setup (e.g., open-plan, private offices, co-working space) would depend on the company's culture.

Office Location(s): Bengaluru, India. This major tech hub offers a vibrant ecosystem for design and technology professionals. Specific location details within Bengaluru would typically be provided during the interview process.

Workspace Context:

• Collaborative Environment: The emphasis on cross-functional work suggests an environment where designers actively engage with Product, Engineering, and Operations teams.

• Tools & Technology: Access to industry-standard design software (e.g., Figma, Sketch), prototyping tools, and potentially collaboration platforms.

• Operations Focus: The workspace likely supports deep dives into operational workflows, potentially through dedicated research spaces or regular field visits/simulations.

• Fast-Paced Culture: As indicated by the startup environment requirement, the workspace would likely be dynamic, demanding agility and proactive problem-solving.

Work Schedule: While the standard is 40 hours per week, the fast-paced, on-site nature of a startup may mean that project deadlines and critical operational needs could occasionally require extended hours. However, the emphasis is on achieving results and driving impact rather than strict time tracking for operational tasks.

📝 Enhancement Note: The on-site requirement in Bengaluru suggests a company that values in-person collaboration, likely within a modern office setting common in India's tech industry. The environment is expected to be dynamic and results-oriented.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your resume and portfolio to assess alignment with the role's requirements.

• Portfolio Presentation: You will likely be asked to present 2-3 key projects from your portfolio, focusing on your process, problem-solving approach, and impact, particularly those related to operational or complex workflow design.

• Design Challenge/Case Study: Expect a practical exercise, potentially involving analyzing a complex operational scenario, proposing design solutions, or evaluating existing workflows. This may be a take-home assignment or an in-interview exercise.

• Cross-functional Interviews: Interviews with Product Managers, Engineering Leads, and potentially members of the Operations team to assess collaboration skills, technical understanding, and strategic thinking.

• Hiring Manager Interview: A final interview with the hiring manager (or senior design/product leader) to discuss your experience, leadership potential, cultural fit, and overall vision for the role.

Portfolio Review Tips:

• Highlight Operational Projects: Prioritize case studies that demonstrate your experience designing for operational users, logistics, supply chains, or complex workflows.

• Showcase Process: Clearly articulate your design process, from research and ideation to iteration and final solution. Emphasize how you handled complexity and ambiguity.

• Quantify Impact: Wherever possible, use metrics to demonstrate the positive impact of your designs on operational efficiency, user satisfaction, or business outcomes.

• Emphasize Systems Thinking: Showcase projects where you designed interconnected systems or considered the broader ecosystem of users and processes.

• Mobile-First Focus: Ensure at least one project clearly demonstrates your expertise in mobile-first design for high-frequency usage.

Challenge Preparation:

• Understand Operational Constraints: Research common challenges in logistics, supply chain, and field operations. Think about user needs in high-pressure, mobile-first environments.

• Practice Workflow Simplification: Be ready to analyze a complex process and propose ways to simplify it through design.

• Focus on User Empathy: Prepare to discuss how you would gain deep empathy for operational users and translate that into effective solutions.

• Articulate Trade-offs: Be prepared to discuss design decisions and the trade-offs made between business goals, operational constraints, and user needs.

📝 Enhancement Note: The interview process will likely be rigorous, with a strong emphasis on practical design skills, problem-solving abilities in operational contexts, and cross-functional collaboration. A well-curated portfolio is essential.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe XD.

• User Research Platforms: Tools for conducting remote usability tests, surveys, and managing user feedback (e.g., UserTesting.com, Maze, SurveyMonkey).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

Analytics & Reporting:

• Analytics Platforms: Google Analytics, Mixpanel, Amplitude, or similar tools for understanding user behavior and product usage.

• Data Visualization: Tableau, Power BI, or internal dashboards for reporting on operational metrics and design impact.

CRM & Automation:

• While not directly a design tool, familiarity with CRM systems (e.g., Salesforce, HubSpot) and workflow automation platforms could be beneficial for understanding the broader operational technology landscape.

• Understanding of backend systems and APIs that power operational tools would be advantageous.

📝 Enhancement Note: Proficiency in modern design tools like Figma is expected. Familiarity with analytics platforms will be crucial for measuring the impact of designs on operational efficiency, a key responsibility of this role.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering tangible improvements to operational efficiency, user satisfaction, and business outcomes.

• User Empathy: Deep understanding and advocacy for the needs of operational users, service partners, and field teams.

• Data-Informed: Decisions are guided by qualitative and quantitative data, research insights, and performance metrics.

• Collaboration: A highly collaborative environment where cross-functional teams work together to solve complex problems.

• Ownership & Accountability: Taking full responsibility for design outcomes and driving projects to successful completion.

• Innovation & Continuous Improvement: A culture that encourages experimentation, learning, and iterative refinement of processes and products.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers and Engineers, participating in all stages of the product development lifecycle.

• Open Communication: Encouragement of direct and transparent communication, feedback, and constructive critique among team members.

• Shared Problem-Solving: A belief that the best solutions emerge from collaborative brainstorming and diverse perspectives.

• Process-Oriented: A focus on defining and refining design and development processes to ensure efficiency and quality.

📝 Enhancement Note: The culture likely values pragmatism, a strong work ethic, and a shared commitment to solving complex operational challenges. Empathy for the end-user, especially those in operational roles, is a cornerstone.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Extreme Complexity: Designing intuitive experiences for highly complex, often manual, operational workflows with diverse user needs and constraints.

• Diverse User Base: Catering to users with varying levels of digital literacy, language barriers, and mobile-first environments, often in demanding field conditions.

• Balancing Stakeholder Needs: Navigating competing priorities and requirements from Operations, Product, Engineering, and Business teams to deliver optimal solutions.

• Measuring Impact in Operations: Effectively tracking and demonstrating the ROI of design initiatives within operational contexts, which can be challenging to quantify directly.

• Rapid Iteration in a Startup: Adapting quickly to changing business needs and market demands within a fast-paced startup environment.

Learning & Development Opportunities:

• Deep Operational Domain Expertise: Gaining in-depth knowledge of supply chain, logistics, and field operations through hands-on design work.

• Advanced UX Research Techniques: Opportunities to hone skills in ethnographic research, contextual inquiry, and field studies.

• Design Leadership: Developing skills in mentoring, team leadership, and influencing product strategy.

• Cross-functional Skill Development: Enhancing understanding of business operations, product management, and engineering principles.

• Industry Conferences & Workshops: Potential for attending relevant design and operations industry events to stay abreast of best practices and emerging trends.

📝 Enhancement Note: This role presents significant challenges that are also excellent opportunities for professional growth, particularly for designers interested in the operational domain and its technological solutions.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a user group with significantly different digital literacy or language needs. How did you approach it, and what was the outcome?"

• "Walk us through a complex operational workflow you've designed for. What were the biggest challenges, and how did you simplify it?"

• "How do you balance the needs of different stakeholders (e.g., Operations, Engineering, Business) when designing a product feature?"

• "Tell us about a time you used field research or shadowing to uncover critical user insights. What did you learn, and how did it influence your design?"

• "How would you approach designing a mobile-first experience for delivery partners that needs to be highly efficient and reliable?" Company & Culture Questions:

• "What interests you about designing for operational challenges and the supply chain/logistics industry?"

• "How do you approach building a design system for a complex product ecosystem?"

• "Describe your experience working in a fast-paced startup environment. What are the pros and cons for you?"

• "How do you contribute to fostering a culture of design excellence within a team?" Portfolio Presentation Strategy:

• Structure: For each project, clearly define the problem, your role, the process, key decisions, the solution, and the impact (quantified if possible).

• Focus on Operations: Emphasize projects that showcase your ability to tackle operational complexity, design for field/partner users, and improve efficiency.

• Showcase Research: Detail your UX research methods, especially any field immersion or direct user engagement, and how it informed your design.

• Demonstrate Systems Thinking: Explain how your design fits into a larger operational system or ecosystem.

• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs, and how you would handle specific operational scenarios.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of operational design principles, a strong user-centric approach for non-traditional users, and the ability to articulate complex processes and solutions clearly.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Nexthire portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your most relevant projects that showcase experience in operational design, complex workflow simplification, mobile-first applications, and user empathy for field or partner users.

• Resume Optimization: Ensure your resume clearly articulates your 6-8 years of experience and highlights achievements related to designing for operational, logistics, supply-chain, or marketplace products. Use keywords from the job description.

• Prepare for Portfolio Presentation: Practice presenting your selected case studies, focusing on your process, problem-solving approach, and the impact of your designs on operational efficiency.

• Research Sketch Brahma: If possible, research the company Sketch Brahma to understand their specific industry, business model, and operational challenges, which can inform your application and interview responses.

⚠️ Important Notice: This enhanced job description has been generated to provide a comprehensive overview tailored for operations-focused design roles. It includes AI-driven insights and industry-standard assumptions. Candidates are strongly advised to verify all details and specific requirements directly with the hiring organization (Nexthire/Sketch Brahma) before submitting their application.