SHOWROOM DESIGN CONSULTANT - PT

📍 Job Overview

Job Title: SHOWROOM DESIGN CONSULTANT - PT

Company: Mohawk Industries (Dal-Tile)

Location: Atlanta, Georgia, USA

Job Type: Part-Time

Category: Sales & Design Operations

Date Posted: 2026-08-11

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Serve as a key client-facing representative, providing expert interior design advice and product selection guidance to drive sales and enhance customer experience within a retail showroom environment.

• Leverage product expertise and design acumen to influence customer purchasing decisions, acting as a brand ambassador for Dal-Tile and Mohawk Industries.

• Manage showroom aesthetics and merchandising to optimize the customer journey and showcase product offerings effectively.

• Drive new business by actively prospecting and engaging with custom builders and residential designers, fostering strategic relationships.

• Utilize CRM tools for meticulous client tracking, preference logging, and sales closure reporting to ensure operational efficiency.

📝 Enhancement Note: This role bridges sales, customer service, and interior design, with a strong emphasis on showroom-based sales and client relationship management. The "PT" designation and mention of "MAX 29 HOURS" clearly indicate a part-time commitment, requiring specific availability, including Saturdays. The mention of "CMT" suggests a proprietary CRM system, which candidates familiar with similar sales tracking platforms would find advantageous.

📈 Primary Responsibilities

• Provide expert interior design advice and product selection support, facilitating tile and stone choices and project development for all showroom customers.

• Utilize Auto-CAD for project management where applicable, ensuring detailed project planning and client visualization.

• Log all client showroom visits, contact information, and detailed customer preferences/selection notes within the Customer Management Tool (CMT) for comprehensive lead tracking and follow-up.

• Prospect for new business opportunities by actively engaging with Custom Builders and Residential Designers, conducting outside sales calls as needed, and diligently following up on leads.

• Report monthly on sales closures, contributing to team performance metrics and revenue generation.

• Maintain showroom samples, merchandising, and displays, including ordering, receiving, and updating models and visual presentations to align with Marketing standards and new product launches.

• Ship customer examples as required to support sales cycles and client decision-making processes.

• Plan, host, and attend showroom tours and events (both internal and external trade events) to drive customer sales, develop industry relationships, and enhance brand awareness.

• Collaborate with suppliers and local vendors to stay current on design trends and product offerings, ensuring showroom relevance and competitive positioning.

• Perform duties requiring standing, reaching, walking, stooping, kneeling, crouching, and occasional climbing or balancing, with the ability to lift up to 80 pounds.

📝 Enhancement Note: The primary responsibilities highlight a blend of direct sales, consultative design services, and proactive business development. The expectation to use "CMT" for detailed client tracking and reporting is a critical operational aspect. The emphasis on "outside sales calls" for prospecting indicates a need for self-sufficiency and initiative beyond showroom interactions. The physical demands and potential exposure to specific environmental conditions (moving mechanical parts, fumes, temperature variations, loud noise) are important to note for candidate suitability.

🎓 Skills & Qualifications

Education:

• A four-year degree in a related field (e.g., Interior Design, Architecture, Marketing, Business) OR a combination of a two-year degree with two years of related experience. Experience:

• Minimum of 2-4 years of direct experience in sales, interior design, or a client-facing consultative role, with a proven track record of driving sales and managing client relationships. Experience within the tile, stone, or building materials industry is highly desirable. Required Skills:

• Interior Design Acumen: Strong understanding of interior design principles, color coordination, current design trends, and material selection (tile, stone).

• Sales & Customer Engagement: Proven ability to engage customers, understand their needs, provide consultative advice, and close sales. Experience in B2B or B2C sales environments.

• Product Expertise: Ability to quickly learn and articulate detailed product knowledge, features, and benefits of a wide range of tile and stone offerings.

• Customer Relationship Management (CRM): Proficiency in using CRM systems (specifically "CMT" mentioned, but transferable skills in Salesforce, HubSpot, etc., are valuable) for lead tracking, client management, and sales reporting.

• Blueprint Reading & AutoCAD (Basic): Familiarity with reading blueprints and a strong advantage if proficient in AutoCAD for project visualization and client presentations.

• Communication Skills: Excellent oral, written, listening, and interpersonal communication skills for effective interaction with diverse clients, internal teams, and external partners.

• Creative Thinking & Problem-Solving: Ability to conceptualize innovative solutions, approach unfamiliar situations creatively, and present imaginative ideas to clients.

• Merchandising & Display Management: Aptitude for maintaining showroom aesthetics, organizing samples, and creating appealing product displays.

Preferred Skills:

• AutoCAD Proficiency: Demonstrated expertise in AutoCAD for detailed project design and client presentations.

• B2B Sales Experience: Prior experience in business-to-business sales, particularly with custom builders and residential designers.

• Visual Merchandising: Advanced skills in visual merchandising and showroom layout optimization.

• Event Planning: Experience in planning and executing client events or trade shows.

• MS Office Suite: Proficiency in MS Word, Excel, and PowerPoint for reporting, presentations, and general business operations.

📝 Enhancement Note: The experience requirement suggests a mid-level role, balancing foundational design and sales skills with the ability to prospect and manage client relationships independently. The "Auto-CAD a plus" indicates that while not strictly mandatory, proficiency in this tool significantly enhances a candidate's competitiveness, especially for roles involving detailed project planning and visualization. The emphasis on "customer buying habits" implies a need for analytical thinking within the sales process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Case Studies: Showcase 2-3 distinct client projects where you provided interior design consultation, highlighting the problem, your solution, the products selected, and the positive outcome (e.g., client satisfaction, successful project completion).

• Sales Performance Metrics: Quantifiable achievements in sales, customer acquisition, or revenue growth. This could include metrics like average deal size, conversion rates, or lead-to-close ratios.

• CRM Utilization Example: A brief explanation or anonymized example of how you've used a CRM system (like CMT) to track client interactions, manage leads, and drive sales.

• Visual Presentation: Examples of showroom merchandising or display concepts you've developed or implemented, demonstrating an understanding of visual appeal and product showcasing.

Process Documentation:

• Client Consultation Workflow: Outline a typical process for engaging with a showroom client, from initial greeting to product selection, follow-up, and sales closure.

• Lead Generation & Prospecting Process: Detail your approach to identifying and engaging new business opportunities with builders and designers, including outreach methods and relationship-building strategies.

• Showroom Management Process: Describe your methods for maintaining showroom samples, updating displays, and ensuring a professional and appealing environment.

• Sales Reporting & Analysis: Explain how you would track and report on sales performance, including the types of data you would gather and analyze using tools like CMT.

📝 Enhancement Note: For this role, the portfolio should strongly emphasize visual design elements, client interaction examples, and quantifiable sales achievements. Demonstrating an understanding of the sales cycle, from prospecting to closing, and showcasing how CRM tools facilitate this process will be crucial. The ability to present design concepts and their impact on sales is key.

💵 Compensation & Benefits

Salary Range:

• Estimated Annual Salary: $40,000 - $55,000 (pro-rated for Part-Time hours)

• Estimated Hourly Rate: $20 - $27 per hour

• Explanation: This estimate is based on the Part-Time designation (MAX 29 hours/week), the required 2-5 years of experience, the specific location in Atlanta, Georgia, and industry benchmarks for Showroom Sales Consultants, Interior Design Specialists, and Sales roles within the building materials manufacturing sector. Factors like experience level, specific skill proficiencies (e.g., AutoCAD), and performance during the interview process can influence the final offer.

Benefits:

• Medical & Dental Insurance: Comprehensive health coverage options.

• 401k with Company Match: Financial planning support with employer contributions.

• Employee Purchase Discount: Significant discounts on Dal-Tile and Mohawk Industries products.

• Tuition Reimbursement: Support for continued education and professional development.

• Paid Time Off: Accrual of paid time off, though specific details for part-time employees may vary.

• Family-Friendly Work Environment: Emphasis on work-life balance and a supportive team atmosphere.

Working Hours:

• Part-Time position, maximum of 29 hours per week.

• Saturday work is required.

• Evening hours may also be required periodically.

📝 Enhancement Note: The salary range is an estimate for a full-time equivalent and will be prorated for the part-time hours. The specific benefits package for part-time employees may differ from full-time offerings, and candidates should inquire about details during the interview process. The mandatory Saturday work requirement is a critical scheduling consideration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Building Materials Manufacturing (specifically Tile & Natural Stone)

Company Size: Mohawk Industries is a large, global manufacturer. Dal-Tile, as a subsidiary, operates within this expansive structure, likely having a significant presence within the US market. The local showroom team would be smaller and more specialized.

Founded: Dal-Tile was founded in 1947. Mohawk Industries was founded in 1878. This long history suggests stability, established processes, and deep industry knowledge.

Team Structure:

• The Showroom Sales Specialist will likely be part of a local showroom team, reporting to a Showroom Manager or Sales Manager.

• Collaboration will be essential with other showroom staff (designers, sales associates), warehouse personnel, and potentially regional sales teams.

• Cross-functional interaction will extend to marketing for events and merchandising, and potentially with manufacturing or logistics for product inquiries. Methodology:

• Data-Driven Sales: Emphasis on using CRM data (CMT) to track leads, understand customer behavior, and measure sales performance.

• Customer-Centric Approach: Focus on providing exceptional customer service and design advice to build lasting relationships and drive repeat business.

• Visual Merchandising Standards: Adherence to established guidelines for showroom presentation to maximize product appeal and brand consistency.

• Continuous Improvement: Encouragement to prospect for new business, attend industry events, and stay abreast of design trends to drive growth and maintain competitiveness.

Company Website: https://careers.mohawkind.com/DalTile/

📝 Enhancement Note: As a subsidiary of Mohawk Industries, Dal-Tile benefits from the resources and reputation of a global leader. The company culture emphasizes a "family-friendly" environment, commitment to internal promotion, and unique benefits, suggesting a supportive and growth-oriented workplace. The operations within the showroom are geared towards customer experience, sales conversion, and brand representation within the competitive tile and stone market.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level individual contributor, focusing on direct client interaction, sales, and design consultation within a specific retail/showroom environment. It’s a hands-on role requiring both sales acumen and design sensibility.

Reporting Structure: The Showroom Sales Specialist will report directly to the Showroom Manager or a designated Sales Manager. This structure allows for direct guidance, performance feedback, and support for sales and design activities.

Operations Impact: The role directly impacts revenue through sales conversions and indirectly through driving brand awareness and customer loyalty. Effective showroom management and client engagement contribute to the overall operational efficiency and success of the local branch and the company's market presence in tile and natural stone.

Growth Opportunities:

• Senior Showroom Sales Specialist/Design Consultant: Progression to more complex projects, higher-value clients, or mentoring junior staff.

• Showroom Management: Opportunity to move into a leadership role, overseeing showroom operations, staff, and sales targets.

• Outside Sales Representative: Transition to a role focused solely on business development and sales calls outside the showroom.

• Specialized Design Roles: Potential for specialization in specific product lines or design niches within Dal-Tile or Mohawk Industries.

• Training & Development: Access to product training, design workshops, and sales skill development programs offered by the company.

📝 Enhancement Note: The growth path emphasizes specialization within sales and design, or progression into management. The company's commitment to "promoting from within" is a significant indicator of internal career advancement potential. This role provides a solid foundation for a career in sales and design within the building materials industry.

🌐 Work Environment

Office Type: On-site, retail showroom environment. This involves a public-facing space designed to showcase products and interact with customers.

Office Location(s): Atlanta, Georgia. The specific showroom address would be provided upon application or interview scheduling.

Workspace Context:

• Customer-Facing: The primary workspace is the showroom floor, requiring constant interaction with clients. This includes standing for extended periods, walking, and presenting products.

• Product Sample Management: Dedicated areas for organizing, maintaining, and displaying a wide variety of tile and stone samples.

• Back Office/Admin Area: Space for administrative tasks, CRM updates, reporting, and potentially client meetings in a more private setting.

• Tools & Technology: Access to computers with MS Office, CRM software (CMT), and potentially design software like AutoCAD.

Work Schedule:

• Part-time, with a maximum of 29 hours per week.

• Mandatory Saturday availability is required.

• Flexibility for evening work may be necessary.

• The schedule will likely involve a mix of client appointments and open showroom hours.

📝 Enhancement Note: The work environment is dynamic and customer-centric. Candidates should be comfortable with a retail setting, active client engagement, and the physical demands associated with showroom work and product handling. The requirement for Saturday work is a key aspect of the schedule.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and application to assess qualifications and experience against the job requirements.

• Phone/Video Interview: A preliminary conversation with an HR representative or hiring manager to discuss background, motivation, and basic fit.

• In-Person Interview(s):

  • Showroom Walkthrough & Product Presentation: Candidates may be asked to present a specific product or design concept, or to walk through the showroom and explain their approach to client engagement.
  • Design & Sales Scenario Questions: Assessment of problem-solving skills, design thinking, and sales approach through hypothetical scenarios.
  • Portfolio Review: Detailed discussion of the candidate's portfolio, focusing on past projects, design choices, sales achievements, and use of CRM/design tools.
  • Cultural Fit Assessment: Evaluation of alignment with Dal-Tile's "family-friendly" culture and team dynamics.

• Final Interview: Potentially with a senior manager for final approval.

Portfolio Review Tips:

• Visual Storytelling: Organize your portfolio with clear project titles, brief descriptions, your role, and impactful visuals (high-quality photos of finished projects, design renderings, mood boards).

• Quantify Achievements: For sales roles, always include specific numbers, percentages, or dollar amounts to demonstrate your impact (e.g., "Increased sales in my territory by 15%," "Managed a client portfolio generating $X in annual revenue").

• Showcase Design Process: For design elements, illustrate your thought process, from initial concept and client brief to material selection and final execution. Highlight how your design choices met client needs and aesthetic goals.

• CRM & Tool Integration: If possible, include a brief section or mention how you've utilized CRM systems or design software to enhance your work, improve efficiency, or track client progress.

• Tailor to the Role: Emphasize projects and skills most relevant to showroom sales, interior design consultation, and client engagement in the tile and stone industry.

Challenge Preparation:

• Design Challenge: Be prepared for a task that might involve selecting tile for a specific room based on a client's brief, or creating a mood board for a particular design style.

• Sales Scenario: Practice responding to common sales objections or how you would approach a hesitant client.

• Product Knowledge: Review common tile and stone materials, their applications, and benefits to be ready to discuss them knowledgeably.

📝 Enhancement Note: The interview process is likely to be multi-stage and involve practical assessments of design and sales skills, alongside a review of the candidate's portfolio. Demonstrating a clear understanding of the sales cycle, design principles, and customer service excellence will be key. The portfolio is critical for showcasing tangible results and design capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Customer Management Tool (CMT): This is explicitly mentioned and is central to the role for logging client interactions, preferences, and tracking sales leads and closures. Candidates should highlight any experience with proprietary or industry-specific CRM systems.

• Microsoft Office Suite:

  • MS Word: For documentation, client communication, and reporting.
  • MS Excel: For data analysis, sales tracking, and basic reporting.
  • MS PowerPoint: For presentations, client proposals, and internal reporting.

• AutoCAD: While listed as "a plus," proficiency in AutoCAD is a significant advantage for creating detailed designs, visualizations, and project plans for clients.

Analytics & Reporting:

• CMT Reporting Features: For sales performance tracking, lead conversion analysis, and client history review.

• Excel: For ad-hoc data analysis and custom report generation.

CRM & Automation:

• CMT: The primary CRM for client management and sales operations.

• Email & Calendar Applications: Standard tools for communication and scheduling (e.g., Outlook, Google Workspace).

📝 Enhancement Note: Proficiency with the proprietary "CMT" system is a strong advantage, but transferable skills from other CRM platforms (like Salesforce, Zoho CRM, HubSpot) are highly relevant. Familiarity with design software, particularly AutoCAD, is a significant differentiator for this role, indicating a higher level of technical capability in design visualization.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing client needs, providing exceptional service, and building strong, lasting relationships.

• Teamwork & Collaboration: Working effectively with colleagues in the showroom and other departments to achieve shared goals.

• Excellence in Design: Commitment to understanding and applying interior design principles to create appealing and functional spaces.

• Sales Drive & Achievement: A results-oriented mindset focused on meeting and exceeding sales targets.

• Integrity & Professionalism: Upholding high ethical standards in all interactions and maintaining a professional demeanor.

• Family-Friendly Environment: Valuing work-life balance and a supportive atmosphere for employees.

Collaboration Style:

• Client-Centric Collaboration: Working closely with clients to understand their vision and guide them through product selection.

• Internal Team Support: Assisting colleagues, sharing product knowledge, and contributing to a positive showroom atmosphere.

• Cross-Functional Communication: Liaising with marketing, logistics, and management to ensure smooth operations and effective client service.

• Feedback-Oriented: Openness to receiving and providing constructive feedback to improve individual and team performance.

📝 Enhancement Note: The company culture appears to balance a professional, results-driven sales environment with a supportive, family-oriented atmosphere. The emphasis on customer-centricity and teamwork is paramount, reflecting the nature of a retail showroom and a large corporate structure that values employee well-being.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales & Design: Effectively merging the consultative aspects of interior design with the drive to close sales, ensuring both client satisfaction and revenue generation.

• Managing Diverse Client Needs: Catering to a wide range of client preferences, budgets, and project complexities.

• Staying Current: Keeping up-to-date with rapidly evolving interior design trends, new product lines, and competitor offerings.

• Physical Demands: The role requires being on your feet for extended periods and potentially lifting heavy items, which can be physically demanding.

• Achieving Sales Targets: Consistently meeting or exceeding sales goals in a competitive market.

Learning & Development Opportunities:

• Product Training: Ongoing education on new tile and stone materials, installation techniques, and product benefits.

• Design Workshops: Opportunities to enhance interior design skills, learn about new design software, and stay abreast of trends.

• Sales Skill Development: Training in consultative selling, negotiation, and customer relationship management.

• Industry Exposure: Attending trade shows and events to network and learn about the broader industry.

• Mentorship: Potential to learn from experienced showroom managers and sales professionals within Dal-Tile.

📝 Enhancement Note: The challenges are inherent to a sales and design role in a competitive retail environment. The growth opportunities are well-defined, with a clear path for skill enhancement and career progression within the company, aligning with their stated commitment to internal promotion.

💡 Interview Preparation

Strategy Questions:

• Design Consultation: "Describe your process for helping a client select the right tile for their kitchen backsplash, considering their style, budget, and functional needs." (Focus on your consultative approach, product knowledge, and ability to guide choices.)

• Sales Approach: "How do you handle a situation where a client is undecided or has multiple options they like?" (Demonstrate your closing techniques, ability to overcome objections, and focus on client satisfaction.)

• CRM Utilization: "How have you used CRM tools in previous roles to manage client relationships and drive sales?" (Be ready to discuss specific features and how you leveraged them for success, referencing CMT if possible.)

• Prospecting Strategy: "What strategies would you employ to identify and engage potential new clients, such as custom builders or residential designers?" (Highlight your proactive approach to business development.)

Company & Culture Questions:

• "Why are you interested in Dal-Tile and this specific role?" (Research Dal-Tile's market position, products, and company values; connect your skills to their needs.)

• "How do you contribute to a positive and collaborative team environment?" (Emphasize teamwork, communication, and support for colleagues.)

• "How do you balance a 'family-friendly' work environment with the demands of a sales role, including Saturday work?" (Show understanding and commitment to both aspects.) Portfolio Presentation Strategy:

• Highlight Impact: For each project, clearly articulate the problem, your solution, the specific Dal-Tile products used, and the quantifiable results (e.g., client satisfaction, sales conversion, project success).

• Visual Appeal: Ensure your portfolio is visually engaging, with high-quality images of designs and finished projects.

• Process Explanation: Be ready to walk through your design process and sales approach, explaining your decision-making at each stage.

• Tool Integration: Briefly explain how you used tools like AutoCAD or CRM systems to achieve project goals or improve efficiency.

• Conciseness: Prepare to present your portfolio efficiently, focusing on the most relevant and impactful examples.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong blend of design sensibility, sales acumen, and customer service skills. Candidates should be prepared to discuss their experience with CRM systems and potentially AutoCAD, and to articulate how they would contribute to Dal-Tile's sales and brand objectives.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the Dal-Tile careers page.

• Tailor Your Resume: Highlight experience in interior design, consultative sales, customer relationship management (mentioning CRM tools like CMT or transferable platforms), and any experience with tile/stone products or building materials. Quantify achievements with sales metrics and project successes.

• Prepare Your Portfolio: Curate a selection of 3-5 strong projects that showcase your design skills, client interaction, and sales results. Ensure high-quality visuals and clear, concise descriptions of your role and impact.

• Practice Your Presentation: Rehearse walking through your portfolio, explaining your design process, and answering common sales and customer service questions. Be ready to discuss how you would use CMT for client tracking.

• Research Dal-Tile: Understand their product lines, target markets (builders, designers), and company culture (family-friendly, commitment to employees). Be prepared to articulate why you are a good fit for their brand and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.