SHOWROOM DESIGN CONSULTANT - PT

📍 Job Overview

Job Title: SHOWROOM DESIGN CONSULTANT - PT

Company: Mohawk Industries (Dal-Tile)

Location: Naples, Florida, USA

Job Type: Part-Time

Category: Sales / Retail / Design Operations

Date Posted: 2026-08-11

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive showroom sales and brand awareness by providing expert interior design advice and product selection guidance for tile and natural stone.

• Manage customer relationships from initial contact through sales closure, ensuring thorough follow-up and exceptional customer experience.

• Prospect for new business, focusing on custom builders and residential designers, to expand market reach and revenue.

• Maintain showroom aesthetics and product merchandising to align with brand standards and effectively showcase product offerings.

• Facilitate customer engagement through showroom tours and participation in industry events to foster relationships and drive specifications.

📝 Enhancement Note: This role, while customer-facing and sales-oriented, has significant operational components related to showroom management, customer data tracking (CMT), and event coordination. The "design consultant" title implies a need for understanding product application, which bridges sales and operational efficiency in customer project fulfillment.

📈 Primary Responsibilities

• Provide expert interior design advice and product selection guidance, facilitating the selection of tile and natural stone for customers, and supporting project development.

• Utilize Auto-CAD for project management where applicable, ensuring efficient project planning and execution.

• Log all client showroom visits, contact information, and detailed customer preferences/selection notes within the Customer Management Tool (CMT) to ensure accurate tracking and follow-up.

• Report monthly on sales closures and track leads effectively to ensure timely follow-up and maximize sales conversion rates.

• Prospect for new business by making outside sales calls to custom builders and residential designers to grow and drive business within the territory.

• Maintain showroom samples and merchandising, including ordering, receiving, and updating displays to reflect current product lines and market trends.

• Ship customer examples as needed to facilitate sales and maintain contact with suppliers/vendors to stay current on design and product offerings.

• Plan and host showroom tours and events for industry trades to drive customer engagement and sales.

• Attend outside trade events to develop industry relationships and enhance brand awareness.

• Perform evening and weekend work as required to meet business needs and customer availability.

📝 Enhancement Note: The responsibilities emphasize a blend of direct sales, customer relationship management, and showroom operational upkeep. The requirement for Saturday work and potential evening hours is crucial for candidates to understand the part-time commitment. The emphasis on logging data in CMT highlights the importance of data integrity for sales tracking and CRM operations.

🎓 Skills & Qualifications

Education:

• A four-year degree in a related field (e.g., Interior Design, Marketing, Business) with relevant experience.

• OR A two-year degree with two years of related experience. Experience:

• 2-5 years of experience in a sales, design, or customer-facing role, preferably within the building materials or interior design industry.

• Proven experience in customer engagement, sales, and providing consultative advice.

• Experience with CRM tools for client management and sales tracking. Required Skills:

• Interior Design Expertise: Strong understanding of design principles, color coordination, and current interior design trends.

• Sales Acumen: Proven ability to engage customers, identify needs, present solutions, and close sales.

• Product Knowledge: Ability to quickly learn and articulate product features, benefits, and applications for tile and natural stone.

• Customer Service Excellence: Exceptional skills in building rapport, managing expectations, and ensuring customer satisfaction.

• Communication Skills: Excellent oral, written, listening, and interpersonal communication for effective interaction with diverse stakeholders.

• Computer Proficiency: Competent in MS Office Suite (Word, Excel, PowerPoint) and comfortable learning new software.

• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records.

Preferred Skills:

• Auto-CAD Proficiency: Experience with Auto-CAD for design visualization and project management.

• Blueprint Reading: Ability to interpret architectural blueprints for project planning.

• Merchandising Skills: Experience in showroom display and product merchandising.

• Prospecting & Lead Generation: Demonstrated ability to identify and pursue new business opportunities.

• CRM Tool Experience: Familiarity with Customer Management Tools (CMT) or similar CRM platforms.

📝 Enhancement Note: The experience level (2-5 years) suggests a need for candidates who can operate with some autonomy but may still benefit from structured guidance. The blend of design and sales skills is critical, indicating that candidates with a background in interior design who also have strong sales capabilities, or vice versa, would be ideal. Auto-CAD is listed as a "plus," highlighting its value but not making it a strict requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Showcase: Visual examples of interior design projects, highlighting color palettes, material selections, and spatial arrangements, demonstrating an understanding of aesthetics and functionality.

• Sales & Customer Engagement: Case studies or examples of successful customer interactions, demonstrating consultative selling techniques, problem-solving, and customer satisfaction outcomes.

• Project Management Examples: If applicable, include examples of projects managed using design software or methodologies that showcase planning, execution, and client communication.

• Product Application Knowledge: Demonstrations of how specific products (tile, stone) were applied in projects, showcasing an understanding of material properties, installation considerations, and aesthetic integration.

Process Documentation:

• Customer Journey Mapping: Document your understanding of a typical customer's journey from initial inquiry to post-purchase, highlighting key touchpoints and opportunities for engagement within a showroom setting.

• Sales Process Flow: Outline a clear, step-by-step sales process you would follow in a showroom environment, from greeting a client to closing a sale, including follow-up procedures.

• Showroom Operations Workflow: Describe how you would manage showroom sample upkeep, merchandising updates, and inventory of display materials to ensure a professional and appealing presentation.

📝 Enhancement Note: For a role that combines sales and design, a portfolio should visually represent design capabilities and narratively explain sales success. The emphasis on process documentation encourages candidates to think about the operational structure and efficiency of their client interactions and showroom management.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $18 - $25 per hour, commensurate with experience and qualifications.

• Methodology: Based on industry research for Part-Time Showroom Sales Consultants/Design Specialists in the Naples, Florida area, considering the experience level (2-5 years) and the nature of the role (sales, design consultation). This range reflects a typical hourly wage for roles requiring specialized knowledge and customer interaction in a retail/showroom environment.

Benefits:

• Company Match on 401k: Financial planning support with employer matching contributions to retirement savings.

• Employee Purchase Discount: Discounted pricing on company products, ideal for personal use or professional projects.

• Tuition Reimbursement: Support for continued education and professional development to enhance skills and career growth.

• Medical Benefits: Comprehensive health insurance coverage options.

• Dental Benefits: Dental insurance coverage.

• Family-Friendly Work Environment: Emphasis on work-life balance and supportive team culture.

• Commitment to Promoting from Within: Opportunities for career advancement within Dal-Tile and Mohawk Industries.

Working Hours:

• This is a Part-Time position with a maximum of 29 hours per week.

• Saturday work is required.

• Evening hours may also be required.

📝 Enhancement Note: The salary is estimated due to lack of specific data. The benefits package is substantial for a part-time role, indicating the company's investment in its employees and their long-term well-being. The explicit mention of "MAX 29 HOURS" and Saturday work is critical for candidate alignment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Building Materials / Home Furnishings / Manufacturing (Tile & Natural Stone)

Company Size: Large Enterprise (Mohawk Industries is a global leader, Dal-Tile is a significant subsidiary within it).

Founded: Dal-Tile was founded in 1947, and Mohawk Industries was founded in 1878, with significant growth and acquisition over the decades. This history suggests a stable, established company with deep industry roots and a focus on long-term growth.

Team Structure:

• Showroom Team: This role is part of a local showroom team, likely including other sales consultants, a showroom manager, and potentially administrative support.

• Reporting Structure: The Showroom Sales Specialist will likely report to the Showroom Manager or a designated Sales Manager.

• Cross-functional Collaboration: Collaboration will occur with internal sales teams, marketing for events, operations for inventory/merchandising, and potentially with external designers, builders, and suppliers.

Methodology:

• Data-Driven Sales: Emphasis on tracking customer interactions and sales performance using CRM tools (CMT) to inform sales strategies and measure success.

• Customer-Centric Approach: Focus on understanding customer needs, providing expert advice, and ensuring a positive selection and purchasing experience.

• Brand Representation: Maintaining high standards for showroom presentation and actively participating in events to build brand awareness and loyalty.

Company Website: https://careers.mohawkind.com/DalTile/

📝 Enhancement Note: Mohawk Industries and its subsidiary Dal-Tile are established players in their respective markets. This implies a structured environment with established processes, but also opportunities for impact through individual contribution. The company's emphasis on "family-friendly," "promoting from within," and "unique benefits" suggests a culture that values employee well-being and long-term commitment.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-to-mid-level role within the sales and design operations spectrum. It requires foundational knowledge in design, sales techniques, and customer management, with potential for growth into more senior sales or management positions.

Reporting Structure: Reports to a Showroom Manager or Sales Manager, providing direct exposure to sales leadership and operational oversight of the showroom.

Operations Impact: The Showroom Design Consultant directly impacts revenue generation through sales and specifications. They also influence brand perception and customer loyalty through their design expertise and customer service, which are critical operational components of a retail showroom.

Growth Opportunities:

• Senior Sales Consultant/Specialist: Advancing to roles with higher sales targets, larger client portfolios, or specialization in specific product lines.

• Showroom Management: Potential to move into leadership roles, managing showroom operations, staff, and sales performance.

• Key Account Management: Focusing on developing and managing relationships with high-value clients like custom builders and large design firms.

• Product Development/Marketing: Leveraging showroom insights to contribute to product development or marketing initiatives within Dal-Tile or Mohawk Industries.

📝 Enhancement Note: The "Part-Time" nature of this role might be a stepping stone for individuals looking to gain experience in the industry before pursuing full-time opportunities or for those seeking flexible work arrangements. Growth potential exists within the sales track or branching into showroom operational management.

🌐 Work Environment

Office Type: This role is based in a physical retail showroom environment, likely featuring product displays, sample areas, and potentially a design consultation space.

Office Location(s): Naples, Florida, USA. The specific showroom location is within the 34102 postal code area.

Workspace Context:

• Collaborative Showroom: Work alongside other sales professionals, sharing insights and supporting a team-driven sales environment.

• Product-Rich Environment: Constant exposure to a wide variety of tile and natural stone products, requiring organization and a keen eye for detail.

• Customer Interaction Hub: The showroom serves as the primary space for client meetings, product demonstrations, and sales consultations.

Work Schedule:

• Part-time, maximum 29 hours per week.

• Requires availability on Saturdays and potentially some evenings.

• Schedule flexibility may be available within these constraints, subject to business needs and management approval.

📝 Enhancement Note: The physical nature of the showroom and the requirement for Saturday work are key environmental factors. Candidates should be comfortable standing for extended periods and working in a dynamic, customer-facing setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and application to assess qualifications against requirements.

• Phone/Video Interview: Discussion of experience, design approach, sales philosophy, and understanding of the role.

• In-Person Showroom Interview: This will likely involve meeting with the Showroom Manager and potentially other team members. Expect to walk through the showroom, discuss product knowledge, and potentially handle a simulated customer interaction or design challenge.

• Portfolio Presentation: Candidates may be asked to present their portfolio, showcasing design work, sales successes, and relevant projects.

• Final Interview: Potentially with a regional sales director or HR representative.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your design skills, sales approach, and ability to meet client needs.

• Showcase Process: For each project, briefly explain the client's initial needs, your design process, the products selected, and the successful outcome (including sales achievement if possible).

• Highlight Impact: Quantify results where possible (e.g., increased client satisfaction, successful sales closure, specification wins).

• Tailor to Tile/Stone: If possible, include projects that involve hard surfaces, tile, or natural stone to demonstrate relevant experience.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether digital or physical.

Challenge Preparation:

• Design Scenario: Be prepared for a scenario where you need to select tile and stone for a specific room or client type, justifying your choices based on aesthetics, durability, and budget.

• Sales Pitch Practice: Practice articulating the benefits of Dal-Tile products and how they meet customer needs.

• CRM Understanding: Discuss your experience with CRM systems and how you would use CMT to manage leads and customer data effectively.

📝 Enhancement Note: The interview process will heavily weigh design sensibility, sales execution, and customer management skills. A strong portfolio demonstrating these capabilities, combined with an understanding of showroom operations and sales processes, will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Customer Management Tool (CMT): Essential for logging client visits, contact information, preferences, and tracking sales leads and closures. Familiarity with CRM principles is key.

• Auto-CAD: A plus, used for project management and design visualization.

• Microsoft Office Suite:

  • Word: For general documentation and communication.
  • Excel: For tracking sales data, managing inventory lists, and basic reporting.
  • PowerPoint: For presentations, potentially for client consultations or internal meetings.

Analytics & Reporting:

• CMT Reporting: Candidates will likely use reports generated from CMT to track personal sales performance and customer engagement metrics.

• Excel for Data Analysis: Basic data analysis in Excel may be required for personal performance tracking or inventory management.

CRM & Automation:

• CMT: The primary CRM for customer and sales data management.

• Potential for Email Automation: Standard business email clients for communication and follow-up.

📝 Enhancement Note: Proficiency in CMT is highly desirable for effective job performance. While Auto-CAD is a plus, strong MS Office skills and an aptitude for learning new CRM systems are fundamental. The role requires a degree of data literacy for sales tracking and reporting.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer needs and providing exceptional service to build lasting relationships and drive sales.

• Integrity & Honesty: Upholding ethical sales practices and transparent communication with clients and colleagues.

• Teamwork & Collaboration: Working effectively with showroom colleagues and other departments to achieve shared goals.

• Continuous Improvement: Seeking opportunities to enhance design knowledge, sales techniques, and operational efficiency.

• Quality & Excellence: Representing Dal-Tile's commitment to high-quality products and professional service.

Collaboration Style:

• Consultative Partnerships: Working collaboratively with clients to understand their vision and translate it into product selections.

• Internal Team Support: Sharing knowledge and supporting showroom colleagues to meet team sales targets and maintain showroom standards.

• Cross-Functional Engagement: Communicating effectively with sales management, marketing, and operations to ensure smooth customer experiences and efficient showroom management.

📝 Enhancement Note: The company culture appears to value customer satisfaction, ethical conduct, and teamwork. Candidates should demonstrate an ability to connect with clients on a consultative level and contribute positively to a team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales & Design: Effectively managing the dual demands of driving sales targets while providing in-depth design consultation.

• Customer Expectations Management: Handling diverse customer needs, budgets, and design preferences, ensuring satisfaction.

• Part-Time Constraints: Maximizing impact and achieving sales goals within a limited weekly hour structure, requiring efficient time management.

• Staying Current: Keeping up-to-date with a vast product catalog, evolving design trends, and competitor offerings.

Learning & Development Opportunities:

• Product Training: Ongoing training on Dal-Tile's extensive product lines, including new introductions and technical specifications.

• Sales & Design Workshops: Opportunities to attend internal or external workshops to refine sales techniques and design skills.

• Mentorship: Potential to learn from experienced sales professionals and showroom managers.

• Career Advancement: Clear pathways for growth into full-time roles, senior sales positions, or management.

📝 Enhancement Note: This role offers a solid foundation for a career in sales and design within the building materials industry. The challenges are typical of customer-facing sales roles, with the added complexity of design consultation.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully helped a client select the perfect product for their project. What was your process?" (Assesses design consultation and sales skills)

• "How do you stay current with interior design trends and product innovations in the tile and stone industry?" (Assesses industry knowledge and proactivity)

• "Walk me through how you would handle a customer who is unsure about their design choices or budget." (Assesses problem-solving and customer management)

• "How would you leverage our showroom and product catalog to drive sales and specifications for custom builders and residential designers?" (Assesses strategic thinking and sales approach) Company & Culture Questions:

• "What interests you about Dal-Tile and Mohawk Industries specifically?" (Assesses company research and cultural alignment)

• "How do you approach collaboration with a sales team, especially when working part-time?" (Assesses teamwork and communication)

• "Describe your understanding of our brand and the quality we represent." (Assesses brand awareness and commitment) Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio pieces as stories that highlight your problem-solving abilities, design vision, and client success.

• Quantify Impact: Where possible, include metrics on sales closed, customer satisfaction, or project success.

• Showcase Process: Explain your design and sales process for each example, demonstrating your methodology.

• Enthusiasm for Products: Clearly articulate why you chose specific Dal-Tile products for your examples, demonstrating product appreciation.

📝 Enhancement Note: Be prepared to demonstrate both your design eye and your sales drive. Your ability to connect product features to customer needs and articulate the value proposition of Dal-Tile will be crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Mohawk Industries careers portal.

• Resume Optimization: Tailor your resume to highlight relevant experience in sales, interior design, customer service, and any CRM or design software proficiency. Use keywords from the job description.

• Portfolio Preparation: Curate a concise portfolio that showcases your best design work, customer engagement examples, and any relevant project management experience. Be ready to present it.

• Company Research: Familiarize yourself with Dal-Tile's product lines, brand values, and recent developments. Understand how you can contribute to their market position.

• Practice Interview Responses: Prepare answers to common sales, design, and behavioral interview questions, focusing on your achievements and how you align with the company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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