Senior Web Product Designer at Trinetix

📍 Job Overview

Job Title: Senior Web Product Designer

Company: Trinetix

Location: Sofia, Sofia City Province, Bulgaria

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-06-04

Experience Level: 5-10 Years

Remote Status: Hybrid (with potential for full remote within Bulgaria)

🚀 Role Summary

Design complex, large-scale web-based digital products, focusing on enterprise SaaS, CRM, ERP, operational, or B2B platforms.
Lead the end-to-end product design process, from initial discovery and workflow definition to information architecture and final product delivery.
Integrate AI-assisted design tools and workflows to enhance efficiency and innovation in product development.
Collaborate closely with clients, product managers, business analysts, and engineering teams to ensure seamless alignment and successful product launches.
Maintain and contribute to robust design systems, ensuring consistency and scalability across multiple products and platforms.

📝 Enhancement Note: While the role is listed as Hybrid, the company's global presence and the mention of clients speaking English suggest a strong remote work capability for designers within Bulgaria, especially for those who can effectively contribute remotely. The emphasis on "ownership, complexity, and impact" points towards a Senior role with significant autonomy in shaping product direction.

📈 Primary Responsibilities

Engage directly in client-facing design activities, including clarifying requirements, facilitating design discussions, and contributing to product vision development.
Develop user-centered solutions for intricate audit and inspection workflows, meticulously considering real user needs and operational constraints.
Take full ownership of design delivery, managing the process from initial discovery and concept ideation through validation and final handoff to development.
Collaborate closely with engineering teams, Business Analysts, and Product Owners to ensure design integrity, adherence to system logic, workflow requirements, and technical feasibility.
Support and refine product design processes, encompassing user research, hypothesis validation, and iterative concept development.
Actively contribute to the company's design system, ensuring design consistency and adherence to established standards across all products and platforms.
Communicate design decisions clearly and professionally, both to external clients and internal stakeholders, articulating the rationale and impact.

📝 Enhancement Note: The responsibilities highlight a blend of strategic product thinking and detailed execution. The emphasis on "real user goals and operational constraints" and "alignment with system logic, workflows, and technical constraints" indicates a need for designers who can operate within complex, regulated, or enterprise environments, typical of operations-focused software.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and design thinking is paramount. A degree in Design, HCI, Computer Science, or a related field is beneficial but not strictly required.

Experience: A minimum of 5 years of experience designing web-based digital products, with a preference for enterprise SaaS, CRM, ERP, operational, or B2B platforms. This includes end-to-end product design experience from discovery through to development.

Required Skills:

5+ years of experience designing web-based digital products, with a focus on enterprise SaaS, CRM, ERP, operational, or B2B platforms.
Proven experience designing products from initial concept, including discovery, workflow definition, information architecture, and end-to-end product design.
Advanced proficiency in Figma, including mastery of component libraries, auto layout, variables, prototyping, and design system management.
Demonstrated experience working with complex business workflows, operational processes, and enterprise user needs.
Experience leveraging AI-assisted design and prototyping tools, and integrating AI into design workflows.
Strong attention to detail and a commitment to delivering high-quality, polished designs.
Extensive experience working directly with clients and stakeholders, managing relationships and communication effectively.
Ability to adeptly navigate and incorporate constraints, including business logic, established workflows, and system rules into design solutions.
Collaborative mindset and ability to work effectively with engineering teams and clients.
Experience contributing to or actively maintaining design systems.
Structured, self-organized approach to work, with the ability to manage multiple projects simultaneously.
Solid understanding of accessibility principles, user research methodologies, and effective problem-solving techniques.
Good command of spoken and written English (at least Upper-Intermediate), essential for client communication and internal collaboration. Preferred Skills:
Experience in pre-sale activities and contributing to client pitch presentations.
Experience designing for mobile applications.
Experience in audit, inspection, or compliance-related domains.
Previous experience mentoring or leading junior designers.

📝 Enhancement Note: The emphasis on enterprise SaaS, CRM, ERP, and operational platforms strongly suggests that candidates with experience in revenue operations (RevOps), sales operations (SalesOps), or customer success operations (CSOps) technology stacks will have a significant advantage. The requirement for understanding complex business workflows and operational processes is a direct link to the core competencies of operations professionals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Showcase real project experience that clearly demonstrates robust product thinking, a well-defined design process, and sound decision-making capabilities.
Include examples of designing for complex business workflows and operational processes, highlighting how user needs were balanced with system constraints.
Provide case studies detailing the end-to-end design journey for at least one enterprise-level web product.
Demonstrate proficiency in Figma, including examples of component libraries, auto layout usage, and design system contributions.
Highlight experience with AI-assisted design tools and how they were integrated into your workflow. Process Documentation:
Detail your approach to user research and discovery phases, including methods for identifying user pain points and business requirements.
Illustrate your workflow definition and information architecture design process, showing how complex information was structured and made navigable.
Showcase how you validated design concepts and hypotheses, and how you collaborated with engineering for development handoff and implementation.
Provide examples of how you maintained design consistency and contributed to design systems across projects.

📝 Enhancement Note: For this role, a portfolio that emphasizes the process of design, particularly for complex B2B or operational software, will be more impactful than a collection of UI mockups. Candidates should be prepared to articulate their decision-making process, how they handled constraints, and the impact of their designs on user efficiency and business outcomes, mirroring the analytical approach valued in operations roles.

💵 Compensation & Benefits

Salary Range: Based on the Senior Web Product Designer title, 5-10 years of experience, and the location in Sofia, Bulgaria, a competitive salary range would typically fall between €35,000 - €60,000 gross annually. This estimate is derived from market research for senior design roles in Eastern Europe, considering the company's international presence and the specialized skills required.

Benefits:

Continuous learning and career growth opportunities, including pathways for advancement within the design team or broader company.
Professional training programs to enhance technical and soft skills.
English and Spanish language classes to support international client interactions and team collaboration.
Comprehensive medical insurance coverage for employees.
Mental health support services to promote well-being.
Specialized benefits program offering compensation for fitness activities, hobbies, and pet care, demonstrating a commitment to work-life balance.

Working Hours: Approximately 40 hours per week, with flexibility often available, especially given the hybrid and remote-friendly nature of the role. The focus is on delivering results and meeting project deadlines rather than strict adherence to a rigid schedule.

📝 Enhancement Note: The salary estimate is based on aggregated data from European job boards and salary aggregators for senior design roles in tech services companies. The specific range can vary significantly based on the candidate's exact experience, portfolio strength, and negotiation. The benefits package is comprehensive, reflecting a modern tech company culture that values employee well-being and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Trinetix operates as a tech service provider, specializing in delivering digital solutions across various sectors including Fintech, Professional Services, Logistics, Healthcare, and Agriculture. This diverse industry focus means the design team will encounter a wide array of business challenges and user needs.

Company Size: Trinetix is a global team of over 1,000 professionals, indicating a medium to large-sized organization with established processes and career development frameworks, yet still agile enough to foster innovation.

Founded: Established in 2011, Trinetix has over a decade of experience in the tech services market, suggesting a stable and experienced company with a proven track record in delivering complex digital solutions.

Team Structure:

The Design Team likely comprises multiple designers specializing in various areas, such as UX, UI, product design, and potentially research. The Senior role suggests a potential for leadership or mentorship within this team.
Reporting structure is likely to involve a Design Lead or Head of Design, with close collaboration across Product Management, Business Analysis, and Engineering departments.
Cross-functional collaboration is central, with designers working closely with client-facing roles and technical teams to ensure successful project delivery. Methodology:
Trinetix likely employs agile methodologies for project management and product development, requiring designers to be adaptable and iterative in their approach.
Data analysis and user insights are expected to drive design decisions, aligning with the company's commitment to responsible growth and impactful solutions.
Workflow planning and optimization are core to the company's service offering, meaning the design team plays a critical role in streamlining complex processes for clients.
Automation and efficiency practices are inherent in digital solution delivery, and designers contribute by creating intuitive interfaces that facilitate these.

Company Website: https://www.trinetix.com/

📝 Enhancement Note: The company's broad industry reach and focus on enterprise clients suggest that the design team is accustomed to tackling complex, real-world business problems. The "people-first culture" and commitment to responsible growth indicate an environment that values collaboration, ethical practices, and employee well-being.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Web Product Designer, indicating a mid-to-senior level position. It requires a high degree of autonomy, strategic thinking, and the ability to guide product direction, often taking ownership of significant design initiatives.

Reporting Structure: The Senior Designer will likely report to a Design Lead or Head of Design. They will work closely with Product Managers, Business Analysts, and Engineering Leads, acting as a key design authority within project teams.

Operations Impact: The Senior Product Designer's impact is directly tied to the usability, efficiency, and user adoption of enterprise platforms. By simplifying complex operational processes and creating intuitive interfaces, the designer directly contributes to client productivity, cost savings, and overall business success, aligning closely with the goals of revenue and sales operations.

Growth Opportunities:

Specialization: Opportunity to deepen expertise in specific domains like audit, inspection, compliance, or AI-driven design, becoming a subject matter expert.
Leadership: Potential to mentor junior designers, lead design initiatives, or even move into a Design Lead or Managerial role as the team expands.
Skill Development: Continuous learning through professional training, language classes, and exposure to diverse industry challenges, fostering a broad skill set.
Cross-functional Mobility: Experience in complex enterprise solutions can open doors to roles in product management, business analysis, or even client strategy within Trinetix or similar organizations.

📝 Enhancement Note: The emphasis on "ownership, complexity, and impact" and the requirement to "guide product direction" suggest that this role is more than just an execution-focused design position. It offers a path for designers who want to influence strategy and see their work have tangible business outcomes, which is a significant draw for operations-minded professionals.

🌐 Work Environment

Office Type: The role is advertised as Hybrid, with a primary location in Sofia, Bulgaria. This suggests a mix of in-office collaboration and remote work. Trinetix has delivery centers across Europe, the US, and Argentina, implying modern office spaces designed for collaboration and productivity.

Office Location(s): Sofia, Sofia City Province, Bulgaria. Specific office details would need to be confirmed, but it's likely equipped with standard professional amenities.

Workspace Context:

The hybrid model allows for flexibility, enabling designers to choose their work environment based on project needs and personal preference. In-office days are likely focused on collaborative sessions, workshops, and team building.
The company provides access to necessary design tools and technologies, including advanced Figma capabilities and AI-assisted tools, supporting efficient and innovative workflows.
Opportunities for direct interaction with design colleagues, product teams, and clients will be abundant, fostering a dynamic and collaborative work environment.

Work Schedule: The standard work schedule is approximately 40 hours per week. However, the hybrid nature and focus on deliverables suggest a degree of flexibility, allowing designers to manage their time effectively to meet project demands and maintain a healthy work-life balance.

📝 Enhancement Note: The hybrid setup for a senior role in Sofia indicates a balance between in-person collaboration and remote autonomy. For operations professionals, this blend can be appealing, offering structure when needed for team alignment and flexibility for focused, deep work on complex problem-solving.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.
Portfolio Presentation & Discussion: A session where you will present selected case studies from your portfolio, discussing your product thinking, design process, decision-making, and the impact of your work. Expect questions about how you handled complex workflows, client constraints, and integrated AI.
Technical/Skills Assessment: This might involve a practical design exercise or a deep dive into your Figma proficiency, design system experience, and understanding of accessibility.
Team/Stakeholder Interviews: Meetings with potential colleagues (other designers, engineers, product managers) and possibly clients to assess collaboration style, communication skills, and cultural fit.
Final Interview: A discussion with senior management to finalize the offer.

Portfolio Review Tips:

Focus on Process: Emphasize your thought process, problem-solving approach, and how you navigated constraints, rather than just showcasing final UI.
Showcase Impact: Quantify the results of your designs where possible (e.g., improved efficiency, reduced error rates, increased user adoption). For operations-focused roles, this is crucial.
Complex Workflows: Include at least one detailed case study of designing for complex business logic, operational processes, or enterprise-level workflows.
Figma Proficiency: Be ready to discuss your advanced Figma skills, including component libraries, auto layout, variables, and design system management.
AI Integration: Clearly articulate how you've used AI tools in your design process and the benefits they brought.
Client Collaboration: Highlight examples of successful client interactions and communication strategies.

Challenge Preparation:

Be prepared for a design challenge that may involve analyzing a complex business problem and proposing a user-centered solution, or refining an existing workflow.
Focus on articulating your design strategy, rationale, and how you would approach implementation within technical and business constraints.
Practice presenting your work concisely and professionally, anticipating questions about your design choices and their business impact.

📝 Enhancement Note: The emphasis on "real project experience over test tasks" and the request to "demonstrate your product thinking, design process, and decision-making" in the portfolio are key. Candidates should prepare to articulate how their design decisions directly contributed to operational efficiency or business goals, mirroring the metrics-driven approach of operations professionals.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Advanced proficiency required, including component libraries, auto layout, variables, and prototyping. This is the core design tool.
AI-Assisted Design Tools: Experience with tools that leverage AI for design ideation, generation, or automation is expected.
Prototyping Tools: Beyond Figma's native capabilities, familiarity with other advanced prototyping tools might be beneficial.

Analytics & Reporting:

While not explicitly stated as a primary tool for the designer, understanding how to interpret analytics and user behavior data for design iteration is crucial. Familiarity with tools like Google Analytics, Hotjar, or similar user behavior analysis platforms would be advantageous. CRM & Automation:
Although the designer doesn't manage these systems, a deep understanding of enterprise CRM (like Salesforce, Dynamics 365) and ERP systems, as well as common operational workflows, is essential for designing relevant products. Familiarity with how these systems integrate and automate processes will inform design decisions.

📝 Enhancement Note: The explicit mention of Figma and AI-assisted tools highlights the company's commitment to modern design practices. For operations professionals, understanding the underlying systems (CRM, ERP, workflow automation) that these designs will interact with is a significant advantage for demonstrating domain expertise.

👥 Team Culture & Values

Operations Values:

User-Centricity: A strong focus on understanding and solving real user problems, especially within complex operational environments.
Data-Driven Decisions: Utilizing user research, analytics, and feedback to inform design choices and measure impact.
Efficiency & Optimization: A drive to simplify complex processes and create streamlined user experiences that enhance productivity.
Collaboration: Valuing teamwork, open communication, and constructive feedback among designers, engineers, and stakeholders.
Ownership & Accountability: Taking responsibility for design outcomes and actively contributing to project success.

Collaboration Style:

Cross-functional Integration: Designers are expected to work seamlessly with Product Managers, Business Analysts, and Engineering teams, fostering a collaborative ecosystem.
Client Partnership: Engaging directly with clients to understand their needs, gather feedback, and co-create solutions.
Design System Adherence & Contribution: A culture of maintaining consistency through design systems while also contributing to their evolution.
Knowledge Sharing: Encouraging the sharing of best practices, learnings, and new techniques within the design team and across departments.

📝 Enhancement Note: The company's values and collaboration style align well with the expectations for operations professionals, emphasizing efficiency, data, and cross-functional teamwork. A candidate who can demonstrate these traits will likely fit well into Trinetix's operational ethos.

⚡ Challenges & Growth Opportunities

Challenges:

Complexity of Enterprise Workflows: Designing for intricate, often legacy, business processes requires deep analytical skills and the ability to translate complex logic into intuitive user interfaces.
Balancing User Needs with Technical/Business Constraints: Successfully integrating user-centered design with strict business rules, system limitations, and client requirements.
AI Integration and Evolution: Staying ahead of the curve with rapidly evolving AI design tools and effectively integrating them into established workflows.
Client Communication and Expectation Management: Effectively communicating design value and managing stakeholder expectations, especially in client-facing roles.

Learning & Development Opportunities:

Domain Expertise: Gaining in-depth knowledge of specific industries like Fintech, Logistics, or Healthcare through project work.
Advanced Design Skills: Mastering cutting-edge design tools and AI technologies.
Client Interaction Skills: Developing strong communication, negotiation, and presentation skills through direct client engagement.
Mentorship: Opportunities to learn from and potentially mentor other designers, fostering leadership capabilities.

📝 Enhancement Note: The challenges presented are common in enterprise-level product design and directly relate to the problem-solving mindset required in operations roles. The growth opportunities are substantial, allowing for deep specialization or broader career development within a growing tech services company.

💡 Interview Preparation

Strategy Questions:

"Describe a time you had to design for a highly complex business workflow. What was your process, how did you handle the constraints, and what was the outcome?" (Focus on process, problem-solving, and impact).
"How do you approach integrating AI into your design workflow? Can you provide an example of how it improved your process or the final product?" (Demonstrate innovation and AI proficiency).
"How do you collaborate with engineering teams and clients to ensure design feasibility and alignment with business goals?" (Highlight communication and teamwork). Company & Culture Questions:
"What interests you about Trinetix and our work in industries like Fintech, Logistics, or Healthcare?" (Show genuine interest and research).
"How do you contribute to a team culture that values efficiency and continuous improvement?" (Align with operations-minded values).
"How do you ensure your designs are accessible and meet international standards for enterprise software?" (Demonstrate attention to detail and best practices). Portfolio Presentation Strategy:
Structure: Begin with a high-level overview of the company/problem, then dive into your process, key decisions, challenges, and finally, the results.
Narrative: Tell a compelling story about each project, focusing on the "why" behind your decisions.
Metrics: Quantify impact whenever possible. For operations-focused designs, this could be time saved, error reduction, or increased throughput.
Figma/AI Demo: Be prepared to briefly showcase specific Figma features or AI tool integrations you used within your case studies.
Q&A: Anticipate questions about your design choices, handling of constraints, and collaboration process.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of user needs within complex business contexts, and the ability to translate these into effective, efficient designs. Highlighting experience with enterprise systems and operations workflows will be key differentiators.

📌 Application Steps

To apply for this Senior Web Product Designer position:

Submit your application through the provided link on Workable.
Curate your portfolio: Select 2-3 of your strongest projects that best showcase your experience with complex web-based digital products, enterprise SaaS, or B2B platforms. Prioritize projects that demonstrate your product thinking, design process, and ability to handle intricate workflows.
Optimize your resume: Tailor your resume to highlight keywords from the job description, such as "enterprise SaaS," "CRM," "ERP," "operational processes," "Figma," "design systems," and "AI-assisted design." Quantify your achievements wherever possible.
Prepare for portfolio presentation: Practice walking through your chosen case studies, articulating your design decisions, process, and the impact of your work. Be ready to discuss how you've integrated AI into your workflow and managed client relationships.
Research Trinetix: Understand their services, client industries, and company culture. Prepare thoughtful questions about the role, the team, and the company's approach to design and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Web Product Designer