Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer

Company: The Citco Group Limited

Location: Toronto, ON, Canada

Job Type: Full time

Category: Product Design & User Experience

Date Posted: 2026-05-19T18:17:53

Experience Level: Mid-Senior Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end user experience (UX) and user interface (UI) design process for innovative software solutions within the financial services sector.

• Collaborate closely with cross-functional teams, including product managers, engineers, and business stakeholders, to translate complex requirements into intuitive and engaging user interfaces.

• Champion user-centered design principles, conducting user research, ideation, prototyping, and usability testing to ensure optimal product performance and client satisfaction.

• Contribute to the evolution of a global design system, ensuring consistency and scalability across a range of product initiatives.

📝 Enhancement Note: While the job title is Senior UX/UI Designer, the AI-generated experience level of "2-5 years" suggests this role might lean towards a mid-level designer with strong potential for growth into more senior responsibilities, rather than a deeply experienced senior individual contributor. The role emphasizes participation in the "full design process" and contribution to "strategic initiatives," indicating a hands-on design role with significant impact.

📈 Primary Responsibilities

• Lead the design of user interfaces and user experiences for new and existing software products, ensuring alignment with business objectives and user needs.

• Conduct user research, including interviews, surveys, and usability testing, to gather insights and validate design decisions.

• Develop wireframes, mockups, prototypes, and high-fidelity visual designs using industry-standard tools like Figma.

• Create and maintain design documentation, including style guides, design systems, and user flow diagrams.

• Collaborate with development teams to ensure accurate implementation of designs and provide ongoing design support throughout the product lifecycle.

• Participate in Agile development sprints, contributing design expertise and advocating for user needs within the product development process.

• Iterate on designs based on user feedback, data analysis, and stakeholder input to continuously improve the user experience.

• Contribute to the ideation and discovery phases of product development, exploring innovative design solutions for complex challenges.

📝 Enhancement Note: The core responsibilities are clearly defined by the AI's summary: "participate in the full design process from discovery and ideation to prototyping and product launch. They will collaborate with business stakeholders and technical groups to deliver strategic product initiatives." This indicates a comprehensive design role that spans the entire product development lifecycle, requiring strong communication and collaboration skills.

🎓 Skills & Qualifications

Education:

Experience:

• 3-5 years of professional experience in UX/UI design, with a proven track record of delivering successful user-centered design solutions.

Required Skills:

• Proficiency in UX/UI design principles and methodologies.

• Expertise in design and prototyping tools, particularly Figma and FigJam.

• Strong visual design skills, including layout, typography, color theory, and iconography.

• Experience with user research methods and usability testing.

• Ability to translate complex requirements into intuitive and user-friendly designs.

• Excellent communication, presentation, and interpersonal skills.

Preferred Skills:

• Experience in the financial services industry or with financial technology (FinTech) products.

• Familiarity with other design and collaboration tools.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

📝 Enhancement Note: The AI summary provides a solid foundation for requirements, specifying "3-5 years of professional experience in UX/UI design and a Bachelor's degree in HCI, Design, or a related field. Proficiency in Figma or similar prototyping tools is required, with financial services experience highly desired." This aligns with the stated mid-level to senior potential of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX/UI design projects, demonstrating a mastery of the full design process from discovery to launch.

• Case studies that clearly articulate the problem statement, your role, the design process undertaken, key decisions made, and the measurable outcomes or impact of your solutions.

• Demonstration of proficiency in wireframing, prototyping, and high-fidelity visual design, utilizing tools such as Figma.

• Examples of how you have contributed to or utilized design systems, illustrating an understanding of consistency and scalability.

Process Documentation:

• Showcase examples of user flow diagrams, information architecture, and interaction design specifications.

• Include documentation related to design system components, guidelines, and implementation strategies.

• Demonstrate an ability to document design rationale and decision-making processes clearly and concisely.

📝 Enhancement Note: While not explicitly stated in the raw input, a Senior UX/UI Designer role, especially within a global organization like Citco, will inherently require a strong portfolio. This section infers typical expectations for such a role, emphasizing the need to demonstrate end-to-end design capabilities, user-centric approaches, and proficiency with core design tools.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Training And Education Support: Opportunities for professional development, workshops, and certifications to enhance UX/UI design skills.

• Flexible Working Arrangements: Hybrid work model allowing for a balance between in-office collaboration and remote work.

• Comprehensive Health and Wellness Programs.

• Retirement Savings Plan contributions.

Working Hours:

• Standard full-time hours, approximately 40 hours per week. Flexibility may be available, aligning with the hybrid work arrangement and the company's commitment to flexible working.

📝 Enhancement Note: The AI provided a salary range of CAD $110,000 - $140,000 annually, which is used as the basis for this section. The AI also listed specific benefits: "Training And Education Support" and "Flexible Working Arrangements." These have been expanded with typical offerings for such roles and companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, Asset Management, Corporate Governance. Citco operates within a highly regulated and competitive global financial services landscape, demanding precision, reliability, and innovation.

Company Size: Large Enterprise (Citco has staff across 80 offices worldwide). This scale implies a structured environment with established processes, but also opportunities to influence design across a broad user base.

Founded: Citco was founded in 1953. This long history suggests a stable organization with deep industry expertise and a commitment to long-term client relationships.

Team Structure:

• The Senior UX/UI Designer will be part of a Global Design group, indicating a centralized function that supports various product and strategic initiatives across the organization.

• This role reports to the Design Director, suggesting a clear reporting line and opportunities for mentorship and guidance from a senior design leader.

Methodology:

• The team emphasizes a comprehensive design process, from discovery and ideation through prototyping, testing, iteration, and product launch.

• A strong focus on innovation is present, with significant investment in technology to ensure award-winning products and service excellence.

• Agile methodologies are likely employed, requiring designers to be adaptable and responsive within development sprints.

Company Website: www.citco.com

📝 Enhancement Note: Information about Citco's industry, size, and founding date was extracted from the provided text and LinkedIn data. The team structure and methodology are inferred from the "About the Team and Business Line" section and general industry practices for design groups within large financial institutions.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Mid-Senior level position. It requires a solid foundation of 3-5 years of experience, indicating the designer is expected to work with a degree of autonomy on significant design tasks. The "Senior" title suggests potential for leadership on specific projects and mentorship of junior designers in the future.

Reporting Structure: The Senior UX/UI Designer reports directly to the Design Director. This provides a clear path for feedback, career development discussions, and strategic alignment. The role also involves significant interaction with business stakeholders and technical groups, offering exposure to diverse perspectives and project needs.

Operations Impact: The designer's work directly influences the usability and effectiveness of Citco's software solutions. By participating in the full design process from discovery to launch, they have a direct impact on client satisfaction, operational efficiency, and the company's competitive edge in the financial services market. Successful UX/UI design can lead to increased user adoption, reduced support costs, and enhanced client retention.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as interaction design, user research, or design systems, within the financial services domain.

• Leadership Development: Potential to take on lead designer roles for specific product initiatives, manage design projects, and mentor junior designers as experience grows.

• Cross-Functional Exposure: Gain broader business understanding by working closely with product management, engineering, and various business lines, which can open doors to product management or strategy roles.

• Global Impact: Contribute to products used by a global client base, offering a unique perspective on international design challenges and best practices.

📝 Enhancement Note: This section analyzes the role's career level and impact based on the provided job description and typical career progression in UX/UI design roles within large corporations. The growth opportunities are inferred from the role's responsibilities and the company's global presence.

🌐 Work Environment

Office Type: The role is based in Toronto and operates under a hybrid work arrangement. This suggests a modern office environment designed to foster collaboration, innovation, and focused work, with designated areas for individual tasks and team meetings.

Office Location(s): 151 Yonge Street, 8th Floor, Toronto, ON, M5C2W7. This is a central downtown Toronto location, likely in a professional office building with good access to public transportation and amenities.

Workspace Context:

• The hybrid model implies a need for a flexible workspace that supports both in-office collaboration and effective remote work. Expect access to meeting rooms, collaborative spaces, and potentially quiet zones.

• As a global leader in financial services, Citco likely provides access to robust technology infrastructure, including high-performance workstations, modern design software, and reliable network connectivity.

Work Schedule:

• The standard working hours are approximately 40 hours per week, typical for a full-time position. The hybrid arrangement offers some flexibility, allowing employees to balance their work and personal lives, provided project deadlines and team collaboration needs are met.

📝 Enhancement Note: The work environment details are inferred from the "Hybrid" work arrangement, the Toronto office address, and the general context of a large financial services firm. The description focuses on how these elements translate into a practical workspace for a UX/UI designer.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements. Be prepared to articulate your design philosophy and key achievements concisely.

• Hiring Manager Interview: A discussion with the Design Director to delve deeper into your experience, design process, and suitability for the team and company culture.

• Design Challenge/Portfolio Presentation: A practical exercise or a detailed presentation of your portfolio to demonstrate your skills in problem-solving, design execution, and communication. Expect to walk through 2-3 key projects, explaining your rationale, process, and impact.

• Cross-Functional Interviews: Meetings with key stakeholders from product management and engineering teams to assess collaboration skills and understanding of technical constraints.

• Final Interview: Potentially a conversation with senior leadership to confirm fit and discuss career aspirations.

Portfolio Review Tips:

• Curate your portfolio to highlight projects most relevant to financial services or complex enterprise software, showcasing your ability to handle intricate user flows and data visualization.

• For each project, clearly define the problem, your specific contribution, the design process (research, ideation, wireframing, prototyping, testing), and the tangible outcomes or lessons learned. Use metrics where possible.

• Ensure your Figma proficiency is evident through your work samples or be ready to discuss your workflow and expertise with the tool.

• Be prepared to discuss your experience with design systems and how you maintain consistency and scalability in your designs.

Challenge Preparation:

• If a design challenge is given, focus on understanding the core problem and user needs quickly.

• Break down the challenge into manageable steps: research/empathy, ideation, sketching/wireframing, prototyping (even low-fidelity is fine for a timed exercise), and justification of your choices.

• Clearly articulate your assumptions and how you would validate them with users if given more time.

• For presentations, prioritize clarity and impact. Focus on the "why" behind your design decisions.

📝 Enhancement Note: This section infers a typical interview process for a Senior UX/UI Designer role in a large organization. It provides actionable advice on portfolio preparation and challenge handling, tailored to the specific requirements and industry context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, UI design, prototyping, and collaborative design work. Expect to use its advanced features for component creation, auto-layout, and interactive prototyping.

• FigJam: Likely used for ideation, brainstorming, user journey mapping, and collaborative workshops.

• Adobe Creative Suite (Photoshop, Illustrator): May be used for asset creation, image editing, and complex visual design tasks.

Analytics & Reporting:

• Familiarity with analytics tools (e.g., Google Analytics, Mixpanel, Pendo) is beneficial for understanding user behavior and informing design decisions.

CRM & Automation:

• While not a direct CRM role, understanding how user data flows from CRM systems or other business applications can be helpful for context.

• Familiarity with project management tools (e.g., Jira, Confluence) for collaborating with development teams.

📝 Enhancement Note: The AI explicitly mentions "Figma" and "FigJam" as key skills. This section expands on these, adding other common tools and technologies relevant to a UX/UI designer's workflow in an enterprise environment, including analytics and project management tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user in all design decisions, ensuring products are intuitive, efficient, and valuable.

• Collaboration: A strong emphasis on teamwork, open communication, and cross-functional partnership to achieve shared goals and deliver integrated solutions.

• Innovation: A drive to explore new ideas, technologies, and design approaches to create cutting-edge products that differentiate Citco in the market.

• Excellence: A pursuit of high-quality design and execution, attention to detail, and a commitment to delivering exceptional user experiences and client service.

• Data-Driven Design: Utilizing user research, analytics, and feedback to inform design decisions and measure the impact of design solutions.

Collaboration Style:

• Expect a highly collaborative environment where designers work closely with product managers, engineers, and business stakeholders throughout the product lifecycle.

• The team likely values constructive feedback and iterative design processes, encouraging open discussion and shared problem-solving.

• Knowledge sharing is probably encouraged, with opportunities to present work, participate in design critiques, and contribute to the growth of the design practice.

📝 Enhancement Note: These values and collaboration styles are inferred based on common practices within leading tech and financial services companies, emphasizing user focus, collaboration, and a commitment to quality and innovation, which are critical for a design role in this sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Navigating the complexities of enterprise software design, where user experience must be balanced with stringent business requirements, regulatory compliance, and technical constraints.

• Global Design Consistency: Ensuring a cohesive and consistent user experience across a diverse range of products and user segments worldwide, often requiring adaptation to different cultural nuances and market needs.

• Rapid Technological Evolution: Staying abreast of emerging design tools, methodologies, and technologies to maintain a competitive edge and continuously improve design practices.

• Cross-Functional Alignment: Effectively communicating design rationale and advocating for user needs across various departments with potentially different priorities and perspectives.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to specialized courses, workshops, and conferences focused on cutting-edge UX/UI techniques, interaction design, and emerging technologies.

• Design System Mastery: Opportunities to contribute to and lead the development of Citco's design system, deepening expertise in scalable design solutions.

• Industry Exposure: Gaining deep insights into the financial services industry, which can lead to specialized design expertise and career advancement within FinTech.

• Mentorship: Learning from experienced Design Directors and senior team members, fostering professional growth and leadership skills.

📝 Enhancement Note: Challenges are identified based on the nature of working in enterprise-level financial services UX/UI. Growth opportunities are projected from the existing role structure and industry trends.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX/UI problem you solved. What was your process, what tools did you use, and what was the outcome?" (Focus on demonstrating your problem-solving methodology, Figma expertise, and ability to articulate impact.)

• "How do you approach user research and incorporate feedback into your designs, especially when dealing with conflicting stakeholder opinions?" (Highlight your user-centric approach and stakeholder management skills.)

Company & Culture Questions:

• "What interests you about Citco and the financial services industry specifically?" (Research Citco's mission, values, and recent news. Connect it to your passion for design's impact.)

• "How do you collaborate with product managers and engineers? Describe a time you had to resolve a design disagreement." (Emphasize your teamwork, communication, and problem-solving abilities in a cross-functional setting.)

Portfolio Presentation Strategy:

• Select 2-3 of your strongest projects that best represent your skills and experience relevant to enterprise financial software.

• For each project, structure your narrative: Problem -> Your Role -> Process -> Solution -> Impact/Results.

• Be prepared to deep-dive into specific design decisions, user flows, and your use of Figma.

• Quantify impact whenever possible (e.g., "increased conversion by X%", "reduced task completion time by Y minutes").

• Be ready to discuss your thoughts on Citco's current digital presence or potential areas for UX improvement (if appropriate and well-researched).

📝 Enhancement Note: This section provides targeted interview preparation advice, focusing on common UX/UI interview questions and strategies for presenting a portfolio effectively, tailored to the requirements of a Senior UX/UI Designer role at a company like Citco.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided Oracle Cloud portal link.

• Portfolio Preparation: Ensure your online portfolio is up-to-date and easily accessible. Curate it to showcase 2-3 projects that demonstrate your end-to-end UX/UI process, Figma proficiency, and experience with complex design challenges. Prioritize projects with measurable outcomes.

• Resume Optimization: Tailor your resume to highlight your 3-5 years of relevant UX/UI design experience, specific tool proficiencies (especially Figma), experience in Agile environments, and any financial services background. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, key project contributions, and problem-solving approaches. Prepare to discuss your experience with user research, design systems, and collaboration. Rehearse your portfolio presentation.

• Company Research: Familiarize yourself with The Citco Group Limited, its services, target audience, and recent initiatives. Understand their commitment to technology and innovation to better align your responses with their company culture and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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