Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer - Judi Care

Company: Judi Health

Location: Charlotte, North Carolina, United States; Denver, Colorado, United States; New York, New York, United States

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: June 24, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design process for critical member and public-facing features within the Judi Care product suite, ensuring a seamless and intuitive user experience.

• Drive the creation of visually appealing and highly functional interfaces that align with business objectives and deeply address user needs within the healthcare technology domain.

• Champion best design practices, conduct rigorous user research (interviews, surveys, usability testing), and facilitate design thinking workshops to foster innovation and deliver exceptional consumer-grade product experiences.

• Develop and maintain comprehensive design systems, style guides, and pattern libraries to ensure brand consistency and efficient implementation across the Judi Care platform.

• Collaborate cross-functionally with Product Managers, Engineers, and other stakeholders to translate complex product requirements into elegant, user-centered design solutions.

📝 Enhancement Note: The role is specifically focused on the "Judi Care" product, which integrates provider search, appointment booking, cost estimates, and prescription savings. This suggests a significant emphasis on user journeys related to accessing and managing healthcare services, requiring a deep understanding of user needs in a sensitive industry. The mention of "consumer product experiences" indicates a need for design that is not only functional but also delightful and engaging, akin to leading consumer applications.

📈 Primary Responsibilities

• Spearhead the design strategy and execution for key features of the Judi Care product, encompassing provider search, appointment booking, cost estimation, and prescription savings functionalities.

• Produce high-fidelity wireframes, interactive prototypes, and polished visual designs that effectively articulate design concepts and user flows.

• Conduct and oversee comprehensive user research initiatives, including qualitative interviews, quantitative surveys, and iterative usability testing to validate design hypotheses and inform iterative improvements.

• Facilitate and lead design thinking sessions, brainstorming activities, and cross-functional workshops to generate innovative solutions for complex user challenges.

• Ensure all designs adhere to foundational UX/UI principles, accessibility standards (WCAG), and modern consumer product design best practices for efficiency and learnability.

• Contribute to the evolution and governance of Judi Health's design systems, style guides, and reusable component libraries, promoting consistency and scalability across the product portfolio.

• Foster strong collaborative relationships with product management, engineering teams, and other cross-functional partners to ensure seamless design-to-development handoffs and alignment on product vision.

• Mentor and guide junior UX/UI designers, providing constructive feedback, sharing expertise, and supporting their professional development within the design team.

• Stay abreast of emerging trends in UX/UI design, digital health technology, and product development methodologies to continuously elevate the quality and impact of design solutions.

📝 Enhancement Note: The responsibility to "lead the design process for key member and public facing features" implies a significant level of autonomy and strategic input. The emphasis on "delighting users with modern consumer product experiences" suggests a need for designs that are not just functional but also aesthetically pleasing and intuitive, mirroring the best in consumer tech. Mentoring junior designers indicates a senior-level expectation for leadership and team development.

🎓 Skills & Qualifications

Education:

• Bachelor’s Degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field, or equivalent practical work experience.

• Professional certificate in UX/UI design or a related discipline is also considered. Experience:

• A minimum of 5 years of progressive experience in UX/UI Design, Product Design, or a closely related role, with a strong focus on consumer-facing digital products.

• Proven track record of successfully designing and delivering complex, responsive interfaces for web and mobile applications. Required Skills:

• Mastery of industry-standard design and prototyping tools, with an exclusive requirement to work with Figma for this role.

• Demonstrated ability to create high-fidelity wireframes, interactive prototypes, and visually compelling user interfaces.

• Solid understanding of foundational UX principles, user-centered design methodologies, and information architecture.

• Proficiency in conducting user research, including user interviews, surveys, and usability testing, and translating findings into actionable design improvements.

• Working knowledge of HTML and CSS, with an understanding of how designs are implemented in code.

• Experience designing responsive interfaces and a working knowledge of CSS media queries and Flexbox.

• Deep understanding of accessibility standards (e.g., WCAG) and experience incorporating them into design solutions.

• Strong collaborative and communication skills, with the ability to articulate design decisions clearly and persuasively to diverse stakeholders.

• Experience contributing to and maintaining design systems, style guides, and pattern libraries. Preferred Skills:

• Functional understanding of Git, React.js, and client-side APIs.

• Prior experience working within the healthcare or health-adjacent industries, understanding the unique user needs and regulatory landscape.

• Experience facilitating design thinking workshops and leading brainstorming sessions.

• Familiarity with agile development methodologies and working within cross-functional product teams.

📝 Enhancement Note: The explicit requirement for "Mastery of Figma, XD, Sketch or other UX/UI design tools – is willing to work exclusively in Figma, in this role" is a critical technical requirement. The "working knowledge of HTML and CSS" and "working knowledge of CSS media queries and Flexbox" indicates a need for designers who understand implementation constraints and possibilities. The preference for healthcare experience is a strong indicator of the specific domain knowledge valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio is mandatory, showcasing real-world, consumer-facing projects that exemplify strong UX/UI principles and adherence to accessibility standards.

• Showcase a range of projects demonstrating expertise in designing complex interfaces, responsive web design, and mobile application experiences.

• Include case studies that detail your design process, from initial research and ideation through to final execution and iteration, highlighting problem-solving approaches.

• Demonstrate experience in creating and utilizing design systems, style guides, or pattern libraries, illustrating how consistency and scalability were achieved.

• Examples of work that have directly impacted user engagement, conversion rates, or customer satisfaction metrics are highly valued. Process Documentation:

• Evidence of structured design processes, including user research methodologies, usability testing protocols, and iterative design cycles.

• Documentation of how design decisions were informed by user data and business requirements.

• Examples of collaboration with engineering teams, including how design specifications were communicated and how feedback was incorporated.

• Demonstrations of how design systems were applied or contributed to, ensuring consistency and efficiency in product development.

📝 Enhancement Note: The requirement for a portfolio demonstrating "real-world, consumer facing projects that adhere to foundational UX and UI principles and accessibility standards" is paramount. This implies the need for tangible examples of the candidate's design thinking and execution, rather than just conceptual work. The emphasis on process documentation highlights the expectation for a methodical and collaborative approach to design.

💵 Compensation & Benefits

Salary Range:

• New York, NY: $125,200 - $156,500 USD per year

• Denver, CO: $114,800 - $143,500 USD per year

• Charlotte, NC: $104,400 - $130,500 USD per year

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and holidays.

• Opportunities for professional development, including training and conference attendance.

• Retirement savings plan with company match (e.g., 401k).

• Potential for equity or stock options in a growing company.

• Employee assistance program (EAP) for mental health and well-being support.

• Life insurance and disability coverage. Working Hours:

• Standard full-time hours, typically 40 hours per week.

• Flexibility may be available depending on project needs and team collaboration, but the role is designated as on-site.

📝 Enhancement Note: Salary ranges are provided for each specified location, reflecting cost of living differences. The benefits listed are standard for a full-time role in a growing tech company, with a particular emphasis on professional development relevant to a senior design role. The "On-site" designation for work arrangement is crucial for candidates to note.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology / Healthcare Services. Judi Health operates at the intersection of enterprise health technology and healthcare benefits management, aiming to improve trust and infrastructure within the U.S. healthcare system.

Company Size: Judi Health is a growing enterprise, indicated by its multiple product lines (Capital Rx, Judi Health™, Judi®) and its ambition to rebuild trust in healthcare. As a company with established PBM and EHP solutions, it likely operates beyond a startup phase but retains a dynamic, growth-oriented environment.

Founded: Judi Health's founding date is not explicitly stated, but its development of proprietary platforms like Judi® suggests a history of innovation and investment in technology infrastructure.

Team Structure:

• The UX/UI Design team is part of a larger product and engineering organization.

• The Senior UX/UI Designer will report to a Design Lead or Manager and work within dedicated product teams for the Judi Care product.

• Close collaboration is expected with Product Managers, Engineers, Researchers, and potentially other design disciplines (e.g., UX Researchers, Content Designers). Methodology:

• A strong emphasis on user-centered design principles and data-driven decision-making.

• Agile development methodologies are likely employed, requiring iterative design and close collaboration with engineering.

• Design thinking workshops and user research are integral to the process for innovating and solving user problems.

• A commitment to building and maintaining robust design systems for consistency and scalability.

Company Website: www.judi.health

📝 Enhancement Note: The company's mission to "rebuild trust in healthcare" and focus on enterprise solutions for employers and health plans suggests a culture that values integrity, innovation, and a commitment to improving complex systems. The mention of "fast-paced, growing environment" indicates a dynamic workplace where adaptability and initiative are key.

📈 Career & Growth Analysis

Operations Career Level: Senior UX/UI Designer. This role is a senior individual contributor position, expected to lead design initiatives, mentor junior staff, and contribute strategically to product development. It requires a high degree of autonomy and expertise.

Reporting Structure: The Senior UX/UI Designer will likely report to a Design Manager or Director of Product Design. They will work closely within a product squad that includes Product Managers and Engineers, contributing to the strategic direction of the Judi Care product.

Operations Impact: The designs created by this role directly influence user engagement, satisfaction, and the overall adoption of Judi Health's core offerings, particularly within the critical Judi Care product. This includes impacting user acquisition, retention, and their ability to navigate and utilize healthcare management tools effectively, thereby contributing to the company's mission and revenue objectives.

Growth Opportunities:

• Leadership Development: Opportunity to lead major design initiatives, mentor junior designers, and potentially move into a Design Lead or Managerial role.

• Domain Expertise: Deepen expertise in healthcare technology and user experience design within a complex, regulated industry.

• Strategic Contribution: Influence product strategy and roadmap through design leadership and user advocacy.

• Skill Expansion: Opportunity to expand skills in areas like design system governance, cross-functional team leadership, and advanced user research techniques.

• Company Growth: Participate in the growth trajectory of a dynamic health tech company with potential for career advancement as the organization scales.

📝 Enhancement Note: The "Senior" title implies a path towards leadership or specialized expertise. The role's direct impact on user experience within a critical healthcare product offers significant growth in domain-specific design skills and strategic influence.

🌐 Work Environment

Office Type: Judi Health operates with an on-site work arrangement, indicating a preference for in-office collaboration and team synergy. This suggests a traditional office environment designed to foster interaction.

Office Location(s): The role is available in Charlotte, North Carolina; Denver, Colorado; and New York, New York. These are established business hubs, likely offering modern office spaces.

Workspace Context:

• The work environment is likely collaborative, with designers working closely with product managers and engineers in a dynamic, fast-paced setting.

• Access to modern design tools (Figma is mandatory) and potentially other relevant software and hardware for prototyping and testing.

• Opportunities for informal and formal collaboration through team meetings, design reviews, and cross-functional workshops. Work Schedule:

• Standard full-time working hours are expected, typically 40 hours per week.

• While the role is on-site, the "fast-paced, growing environment" may imply some level of flexibility or occasional extended hours during critical project phases, though this is not explicitly stated as a requirement.

📝 Enhancement Note: The "On-site" requirement is central to the work environment. This implies a culture that values in-person collaboration, spontaneous idea generation, and team cohesion, which can be beneficial for complex problem-solving in design.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Hiring Manager Interview: A discussion focusing on your experience, design philosophy, and suitability for the Senior UX/UI Designer role and Judi Health's culture.

• Portfolio Presentation: A dedicated session where you will present your portfolio, walking through key case studies, your design process, and the impact of your work. Be prepared to discuss specific projects in detail.

• Design Challenge/Workshop: Potentially a practical exercise or a collaborative design thinking session with team members to assess your problem-solving skills, design execution, and collaboration style.

• Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders to evaluate your ability to collaborate effectively across disciplines.

• Final Interview: A concluding discussion, possibly with senior leadership, to confirm fit and address any remaining questions.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your end-to-end design process, problem-solving skills, and impact. Prioritize projects that demonstrate experience with complex interfaces, responsive design, and ideally, healthcare or consumer-facing applications.

• Tell a Story: For each case study, clearly articulate the problem you were solving, your role and contributions, the research and design process you followed, the challenges you encountered, and the measurable outcomes or impact of your solutions.

• Highlight Process: Emphasize your methodology, including user research, ideation, wireframing, prototyping, usability testing, and iteration. Showcase how you leverage design systems and accessibility best practices.

• Quantify Impact: Whenever possible, use metrics and data to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Prepare for Figma Discussion: Be ready to discuss your proficiency with Figma and how you utilize its features for collaboration, prototyping, and design system management.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Judi Health's mission, products (Capital Rx, Judi Health™, Judi®), and the healthcare technology landscape.

• Practice Design Thinking: Be prepared to tackle a hypothetical design problem related to healthcare management, provider search, appointment booking, or cost estimation.

• Articulate Rationale: Practice explaining your design decisions clearly and concisely, justifying them with user needs, business goals, and design principles.

• Showcase Collaboration: Be ready to discuss how you would collaborate with Product Managers and Engineers to bring a design to life.

📝 Enhancement Note: The interview process emphasizes a strong portfolio presentation and potentially a practical design challenge, which is standard for senior design roles. Candidates should be prepared to articulate their process and rationale rigorously.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory mastery for wireframing, prototyping, UI design, and design system management.

• Adobe XD/Sketch: Familiarity is a plus, though Figma is the exclusive tool for this role.

• Prototyping Tools: In-depth experience with Figma's prototyping capabilities is essential.

Analytics & Reporting:

• Experience with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions is beneficial.

• Ability to interpret user data and translate insights into design improvements. CRM & Automation:

• While not a primary focus for a UX/UI designer, an understanding of how design integrates with CRM systems or automated workflows can be advantageous.

• Familiarity with how user interfaces connect with backend systems and APIs. Development Tools (Familiarity):

• HTML/CSS: Working knowledge is required for understanding implementation.

• CSS Media Queries & Flexbox: Specific knowledge for responsive design implementation.

• Github: Functional understanding is a plus for collaboration with engineering.

• React.js: Functional understanding is a plus, particularly for understanding component-based design and implementation.

• Client-side APIs: Functional understanding is a plus for comprehending data integration and interactive features.

📝 Enhancement Note: Figma is the cornerstone of the required toolset. The mention of HTML, CSS, Github, React.js, and APIs indicates a need for designers who understand the technical context of their work and can collaborate effectively with engineers.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, with a focus on creating empathetic and effective healthcare solutions.

• Innovation & Excellence: Striving for cutting-edge design solutions and continuously improving product quality and user experience.

• Collaboration & Transparency: Working effectively across teams, sharing knowledge, and fostering an open environment for feedback and idea exchange.

• Integrity & Trust: Upholding high ethical standards in design and business practices, reflecting the company's mission to rebuild trust in healthcare.

• Growth & Learning: Encouraging continuous professional development and embracing new challenges and technologies.

Collaboration Style:

• Cross-functional partnership: Close integration with Product Managers and Engineers is crucial for aligning on strategy, requirements, and implementation.

• Design Critiques: Regular design reviews and feedback sessions to ensure quality and coherence.

• Information Sharing: Proactive communication and knowledge sharing within the design team and with other departments.

• Agile Mindset: Adaptable and iterative approach to design, working closely with development sprints.

📝 Enhancement Note: The company's mission to "rebuild trust in healthcare" underscores the importance of integrity and user-centricity. The fast-paced environment suggests a culture that values proactivity, adaptability, and strong teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Healthcare Domain: Navigating the intricate workflows, regulations, and user needs within the healthcare industry can be challenging.

• Balancing User Needs with Business Goals: Effectively integrating complex user requirements with business objectives and technical constraints in a growing company.

• Maintaining Design Consistency: Ensuring a cohesive and high-quality user experience across multiple product lines and evolving features, especially with a growing design system.

• Adapting to Rapid Growth: Thriving in a fast-paced, evolving environment requires adaptability, resilience, and a proactive approach to problem-solving.

Learning & Development Opportunities:

• Healthcare UX Specialization: Deepen expertise in designing for complex health-related platforms, understanding user research nuances in this sector.

• Design System Leadership: Contribute significantly to the growth and governance of Judi Health's design system, potentially leading its evolution.

• Mentorship Skills: Develop leadership and mentoring capabilities by guiding junior designers.

• Cross-Functional Acumen: Enhance understanding of product management, engineering, and business strategy through close collaboration.

• Industry Conferences & Training: Access to opportunities to attend relevant design and health tech conferences and pursue further training.

📝 Enhancement Note: The primary challenges lie in the complexity of the healthcare domain and the demands of a growing company. Growth opportunities are abundant, particularly in specializing within health tech UX and honing leadership skills.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex user flow involving multiple stakeholders and technical constraints. How did you approach it, and what was the outcome?" (Focus on process, problem-solving, and impact.)

• "How do you balance user needs with business objectives and technical limitations when designing a new feature? Provide an example." (Demonstrate strategic thinking and compromise.)

• "Walk me through your process for developing or contributing to a design system. What are the key benefits and challenges?" (Highlight understanding of scalability and consistency.)

• "How do you approach user research and usability testing for a product like Judi Care? What methods would you prioritize and why?" (Showcase research methodology and user empathy.) Company & Culture Questions:

• "What interests you about Judi Health's mission to rebuild trust in healthcare? How does your design philosophy align with this mission?" (Connect personal values to company mission.)

• "Describe your experience working in a fast-paced, growing environment. How do you stay organized and prioritize your work?" (Assess adaptability and work ethic.)

• "How do you approach mentoring junior designers? What's your philosophy on fostering growth?" (Evaluate leadership and team development potential.) Portfolio Presentation Strategy:

• Structure: For each case study, use a clear narrative arc: Problem -> Your Role -> Process -> Solution -> Impact/Outcome.

• Visuals: Use high-quality mockups, wireframes, prototypes, and user flow diagrams. Show the evolution of your designs.

• Narrative: Speak confidently about your decisions, rationale, and the challenges you overcame. Be prepared to answer in-depth questions about every aspect of your work.

• Metrics: Quantify the impact of your designs whenever possible. If exact metrics aren't available, discuss anticipated benefits or qualitative feedback.

• Figma Focus: Be ready to discuss your proficiency with Figma, including its collaboration features, prototyping capabilities, and how you use it for design systems.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the UX/UI design process, the ability to articulate design decisions with data and rationale, and a clear alignment with Judi Health's mission and culture.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Greenhouse platform.

• Portfolio Customization: Tailor your portfolio to highlight 3-5 of your most relevant projects, emphasizing consumer-facing applications, complex interfaces, responsive design, and any healthcare-related experience. Ensure case studies clearly articulate your end-to-end design process and measurable outcomes.

• Resume Optimization: Update your resume to prominently feature your 5+ years of UX/UI or Product Design experience, mastery of Figma, working knowledge of HTML/CSS, and experience with design systems and accessibility standards. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio walkthrough, focusing on storytelling, articulating your design rationale, and discussing your approach to user research and collaboration. Prepare answers to potential strategy, behavioral, and situational questions.

• Company Research: Thoroughly research Judi Health's mission, products (Capital Rx, Judi Health™, Judi®), and the broader health technology industry. Understand their commitment to rebuilding trust in healthcare and how your design skills can contribute to this goal.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.