Senior UX Researcher (Freelance) - Korean speaking

📍 Job Overview

Job Title: Senior UX Researcher (Freelance) - Korean Speaking

Company: Each&Other Ltd

Location: South Korea

Job Type: CONTRACTOR

Category: UX Research / GTM Operations

Date Posted: 2026-09-02

Experience Level: Mid-Senior Level (5+ Years)

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on leveraging user insights to inform product development and GTM strategies for international clients.

• You will be responsible for planning and executing user research initiatives across various markets, with a specific emphasis on the South Korean region.

• The position involves close collaboration with cross-functional teams, including designers and consultants, to translate research findings into actionable recommendations.

• As a freelance contractor, you will contribute to medium to long-term projects, providing critical user data to support client engagements.

📝 Enhancement Note: While the core role is UX Research, the emphasis on international clients, multi-market research, and informing GTM strategies positions this as a valuable role within the broader GTM Operations umbrella. The freelance nature suggests a need for strong self-management and project delivery capabilities.

📈 Primary Responsibilities

• Plan, design, and conduct user research studies, including usability tests, diary studies, and other qualitative/quantitative methods, tailored to the South Korean market.

• Gather and synthesize user insights from the Korean market to contribute to broader multi-market research programs.

• Effectively communicate complex research findings and user needs to cross-functional project teams, including designers, consultants, and potentially client stakeholders.

• Ensure user research outputs directly influence product design and GTM strategies, driving tangible business results.

• Facilitate client workshops, presenting research methodologies, findings, and recommendations to diverse audiences.

• Manage and organize UX research projects from inception to completion, ensuring timely delivery of high-quality deliverables.

• Collaborate closely with international project teams to integrate Korean market insights into global research initiatives.

• Stay abreast of the latest UX research methodologies and technologies relevant to web and mobile platforms.

📝 Enhancement Note: The responsibility to "ensure that user research makes a real difference in the rest of the project" and to communicate outputs "in specification to the rest of the project team" highlights a critical operational aspect of translating research into actionable strategy, aligning it with GTM objectives.

🎓 Skills & Qualifications

Education: No specific educational requirements are listed, but a Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field is typically expected for senior UX research roles.

Experience: A minimum of five years of experience in UX Research, with a proven track record of delivering impactful projects. Experience in setting up UX projects from scratch is highly valued.

Required Skills:

• Advanced UX Research Methodologies: Proficient in designing and executing a range of research methods (usability testing, diary studies, interviews, surveys, etc.).

• Strong Communication Skills: Ability to articulate complex ideas, research findings, and user needs clearly and concisely to technical and non-technical stakeholders.

• Efficiency & Time Management: Demonstrated ability to deliver high-quality research outcomes within project timelines.

• Technology Familiarity: Comfortable discussing and understanding web and mobile technologies to contextualize research findings.

• Korean Language Proficiency: Essential for conducting research and communicating effectively within the South Korean market.

• Cross-functional Collaboration: Ability to work effectively with designers, consultants, and project managers.

Preferred Skills:

• Client Workshop Facilitation: Extensive experience in designing, organizing, and leading successful client workshops.

• Project Setup Expertise: Proven ability to establish and manage UX research projects from the ground up.

• Tangible Business Results: Experience in delivering measurable business outcomes for organizations of varying sizes.

• Multi-market Research Experience: Familiarity with conducting research across diverse international markets.

• UX Design Principles: Understanding of core UX design principles to better inform research.

📝 Enhancement Note: The emphasis on "delivering meaningful tangible results for businesses" and "extensive experience setting up UX projects" suggests a need for candidates who can not only conduct research but also strategically define and manage research initiatives with a clear business impact focus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 3-5 significant UX research projects, with a strong emphasis on projects conducted in or relevant to the South Korean market.

• For each project, clearly articulate the research problem, the chosen methodologies, your specific role and contributions, the research process followed, and the impact/outcomes achieved.

• Include examples of research deliverables such as personas, journey maps, usability reports, or synthesized insights that directly informed product or GTM decisions.

• Demonstrate proficiency in translating qualitative and quantitative data into actionable recommendations and strategic insights.

• Highlight experience in setting up and managing research projects, detailing the planning and execution phases. Process Documentation:

• Provide evidence of documented research processes, including how you define research questions, select appropriate methodologies, recruit participants, conduct research, and analyze data.

• Showcase examples of how you have integrated research findings into product development workflows and GTM strategies.

• Illustrate your approach to managing research timelines, resources, and stakeholder communication throughout a project lifecycle.

📝 Enhancement Note: Given the "Senior" title and emphasis on project setup, portfolio items should demonstrate end-to-end ownership of research initiatives, not just execution. The ability to document and present these processes clearly is crucial for demonstrating operational capability.

💵 Compensation & Benefits

Salary Range:

As this is a freelance contractor role based in South Korea, and specific salary details are not provided, a competitive hourly or project-based rate would be expected. Based on industry benchmarks for Senior UX Researchers with 5+ years of experience in a high-cost-of-living region like South Korea, and considering the freelance nature, an estimated range could be between ₩60,000 to ₩100,000+ per hour, or equivalent project fees. This estimate is derived from research into freelance UX researcher rates in major tech hubs and adjusted for the South Korean market, considering the international client base and the need for specialized skills.

Benefits:

• Flexible Work Arrangement: Fully remote role offering significant autonomy and work-life balance.

• International Project Exposure: Opportunity to work with leading international clients across diverse markets.

• Collaborative Environment: Work alongside a team of talented designers, researchers, and consultants.

• Contractual Engagement: Clear scope of work and payment terms for medium to long-term projects.

• Professional Development: Exposure to a wide variety of research challenges and client needs, fostering continuous learning.

Working Hours:

This is a contractor role, so working hours will likely be project-dependent. It is expected that the role will require a commitment of approximately 40 hours per week during active project phases, with flexibility to manage your schedule to meet project deadlines, aligning with typical full-time engagement for contractors.

📝 Enhancement Note: Salary estimation is based on general freelance contractor rates for senior UX researchers in developed markets, with an adjustment for the South Korean cost of living and market demand. The absence of benefits typical for full-time employees is standard for contractor roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: UX Research / Digital Product Development / Consulting. Each&Other Ltd operates within the technology and consulting sectors, focusing on delivering user-centric solutions to clients. They emphasize high-quality UX practices and international client engagement.

Company Size: While not explicitly stated, the mention of "growing our team" and working with "large international clients" suggests a medium-sized, established UX practice with a significant client portfolio. This size typically allows for a blend of structured processes and agile team dynamics.

Founded: Founded in Dublin, Ireland. The company's international reach and remote hiring strategy indicate a modern, globally-minded operational structure.

Team Structure:

• The UX research team is growing, implying a dynamic and collaborative environment.

• Researchers work alongside designers and consultants, suggesting a multidisciplinary approach to client projects.

• The structure is likely project-based, with researchers embedded into client-specific project teams.

• Reporting lines would typically be to a Research Lead or Project Manager for client engagements. Methodology:

• Data-driven decision-making is paramount, with a strong emphasis on user insights.

• Agile research methodologies are likely employed to ensure rapid iteration and feedback loops.

• A focus on delivering "high quality work" suggests rigorous process adherence and quality control.

• The company's remote-first approach indicates strong reliance on digital collaboration tools and asynchronous communication.

Company Website: https://www.eachandother.com/

📝 Enhancement Note: The company's international client base and remote hiring strategy suggest a culture that values independence, strong communication, and adaptability. For operations professionals, this means a need to be self-directed and proficient in remote collaboration tools.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior UX Researcher (Freelance)," indicating a mid-to-senior level of expertise. The responsibilities include not just execution but also planning, project setup, and strategic communication of insights. This level requires a high degree of autonomy, problem-solving, and ability to influence project direction.

Reporting Structure: As a freelance contractor, the reporting structure will be project-specific. You will likely report to a Project Manager or a Lead UX Researcher within Each&Other Ltd for project-related tasks and deliverables. Direct client interaction is also expected, where you will be accountable for research outcomes.

Operations Impact: The impact of this role is directly tied to informing product development and GTM strategies. By providing crucial user insights from the South Korean market, this researcher will help clients make data-driven decisions, optimize product-market fit, improve user experience, and ultimately drive business growth and revenue. The ability to translate research into actionable recommendations is key to this impact.

Growth Opportunities:

• Specialization: Deepen expertise in specific research methodologies or user segments within the South Korean market.

• Project Leadership: Take on more complex or larger-scale research projects, potentially leading smaller research efforts.

• Cross-functional Skill Development: Gain exposure to design, strategy, and consulting aspects of client projects.

• Client Relationship Management: Develop skills in managing client expectations and presenting research to senior stakeholders.

• Portfolio Expansion: Build a robust portfolio of international research projects, enhancing future career prospects.

📝 Enhancement Note: For a freelance role, "growth" often translates to acquiring diverse project experience, building a strong professional network, and increasing earning potential through demonstrated expertise and reliability.

🌐 Work Environment

Office Type: This is a fully remote (TELECOMMUTE) position. There is no requirement to work from a physical office.

Office Location(s): While the company is based in Dublin, Ireland, this role is specifically for individuals located in South Korea. This remote setup allows for deep immersion in the local market context.

Workspace Context:

• Home Office Environment: Candidates are expected to have a suitable home office setup conducive to productive remote work, including reliable internet connectivity and a quiet space for calls and focused work.

• Digital Collaboration: The primary mode of interaction will be through digital collaboration tools (e.g., video conferencing, project management software, messaging platforms).

• Independent Work: Expect a high degree of autonomy and self-direction, requiring strong organizational skills and self-discipline.

• Cross-cultural Interaction: Opportunities to collaborate with a diverse, international team and clients.

Work Schedule:

The role is project-based with an expected commitment of approximately 40 hours per week. While there is flexibility in managing your daily schedule, you will need to be available for meetings and collaborative sessions that may span across different time zones, particularly with the Dublin-based team and international clients. Adherence to project deadlines is critical.

📝 Enhancement Note: The "TELECOMMUTE" and "Remote OK" status, combined with the location requirement in South Korea, emphasizes the need for robust remote work skills, including self-management, digital communication proficiency, and the ability to operate effectively across different cultural and temporal contexts.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and fit for the role.

• Video Interview (Potential): A discussion with a recruiter or hiring manager to explore your background, motivation, and suitability. This may include questions about your experience with specific research methodologies and your understanding of the South Korean market.

• Portfolio Presentation & Case Study: You will likely be asked to present a selection of your best work from your portfolio, focusing on projects relevant to the role's requirements. Be prepared to walk through your process, decisions, and the impact of your research.

• Skills-Based Assessment (Potential): A practical exercise or discussion to assess your problem-solving skills, research design capabilities, and ability to articulate insights.

• Final Interview: A conversation with senior team members or leadership to discuss fit with the company culture, long-term project potential, and final terms.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your senior-level expertise, specifically highlighting your experience in the South Korean market or similar complex markets.

• Focus on Impact: Clearly articulate the business outcomes and tangible results of your research. Quantify impact wherever possible (e.g., "led to a 15% increase in conversion rates," "reduced support tickets by X%").

• Detail Your Process: For each project, explain your research plan, methodology selection rationale, participant recruitment strategy, analysis approach, and how you translated findings into actionable recommendations.

• Showcase Collaboration: Illustrate how you worked with designers, product managers, and other stakeholders to integrate research into the development lifecycle.

• Highlight Project Setup: If you have experience setting up UX research projects, make sure to showcase this capability, detailing the planning and initiation phases.

• Prepare for Questions: Anticipate questions about your decision-making process, challenges faced, and how you adapted your research approach.

Challenge Preparation:

• Be ready to discuss how you would approach a hypothetical research problem for a client in the South Korean market.

• Prepare to articulate your understanding of common UX challenges and trends in the Korean tech landscape.

• Practice presenting your work concisely and engagingly, ensuring you can convey complex information effectively within a limited timeframe.

📝 Enhancement Note: For a freelance role, the portfolio is paramount. A strong portfolio that demonstrates end-to-end research ownership, clear impact, and adaptability to different markets is crucial for securing this contract.

🛠 Tools & Technology Stack

Primary Tools:

• Research Platforms: Familiarity with tools for usability testing, surveys, and participant recruitment (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform, Lookback).

• Collaboration Tools: Proficiency in video conferencing (Zoom, Google Meet), instant messaging (Slack, Microsoft Teams), and project management software (Asana, Trello, Jira).

• Design & Prototyping Tools (Familiarity): Understanding of tools like Figma, Sketch, or Adobe XD to effectively collaborate with designers and interpret prototypes.

Analytics & Reporting:

• Data Analysis Software: Experience with qualitative data analysis tools (e.g., Dovetail, NVivo) and quantitative analysis tools (e.g., Excel, Google Sheets, basic statistical software).

• Reporting & Presentation Tools: Proficiency in creating clear, compelling reports and presentations using tools like PowerPoint, Google Slides, Keynote, or dedicated reporting dashboards.

CRM & Automation:

• While not directly a CRM role, an understanding of how user insights can feed into CRM strategies or inform customer segmentation within CRM systems is beneficial.

• Familiarity with any automation tools used for research participant scheduling or data collection could be a plus.

📝 Enhancement Note: The emphasis on "web and mobile technologies" and "delivering high quality work" suggests a need for researchers proficient in modern digital research tools and platforms that enable efficient and effective data collection and analysis.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all decision-making processes.

• Data-Driven Excellence: Valuing rigorous research methodologies and evidence-based insights to drive project success.

• Efficiency & Timeliness: A strong focus on delivering high-quality work within agreed-upon deadlines, crucial for a freelance contractor.

• Collaboration & Communication: Encouraging open communication and effective teamwork across diverse, international teams.

• Adaptability & Innovation: Embracing new research techniques and adapting to evolving client needs and market dynamics.

Collaboration Style:

• Remote-First: Expect a highly collaborative, yet asynchronous, communication style. Proactive communication and clear documentation are key.

• Cross-functional Integration: Researchers are expected to work closely with designers and consultants, acting as a bridge between user needs and product/strategy development.

• Feedback-Oriented: A culture that values constructive feedback to continuously improve research processes and deliverables.

• Knowledge Sharing: Encouraging the sharing of insights and best practices across the research team and with other disciplines.

📝 Enhancement Note: For a freelance role, demonstrating alignment with these values, particularly efficiency and strong communication, is crucial for building trust and ensuring successful project delivery with the client and Each&Other Ltd.

⚡ Challenges & Growth Opportunities

Challenges:

• Cross-cultural Nuances: Navigating the complexities of user behavior and communication styles specific to the South Korean market, ensuring research is culturally sensitive and accurate.

• Remote Collaboration Complexity: Effectively collaborating with a globally distributed team, managing time zone differences, and ensuring clear communication without in-person interaction.

• Translating Insights into Action: Ensuring that research findings are not just reported but are actively understood and integrated into product roadmaps and GTM strategies by clients.

• Balancing Project Demands: Managing multiple projects or demanding client timelines effectively as a contractor, ensuring consistent quality and delivery.

Learning & Development Opportunities:

• Market Expertise: Deepen understanding of the South Korean consumer landscape, technology adoption trends, and competitive environment.

• Methodological Breadth: Gain experience with a wider array of research techniques and tools through diverse client projects.

• Strategic Influence: Develop skills in presenting research to executive-level stakeholders and influencing strategic business decisions.

• International Client Management: Enhance capabilities in managing relationships and expectations with a global client base.

📝 Enhancement Note: The primary growth opportunity lies in building a robust portfolio and reputation through successful project delivery in a specialized market, which can lead to more high-profile freelance engagements or potentially full-time roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to adapt your research methodology to suit the specific cultural context of a market like South Korea. What challenges did you face, and how did you overcome them?" (Focus on cultural sensitivity, methodological flexibility, and problem-solving.)

• "How would you approach setting up a comprehensive UX research program for a new mobile app targeting the South Korean youth demographic?" (Demonstrate strategic planning, methodology selection, and understanding of user recruitment in the local market.)

• "Imagine a client is hesitant to incorporate user feedback into their product roadmap. How would you advocate for your research findings and demonstrate their value?" (Focus on communication, persuasion, and quantifying impact.) Company & Culture Questions:

• "What interests you about working with Each&Other Ltd, and what do you know about our approach to UX research?" (Showcase research into the company and genuine interest in their methodology and client base.)

• "How do you ensure you deliver high-quality research outcomes efficiently, especially in a remote, freelance capacity?" (Highlight your time management, organizational skills, and commitment to quality.)

• "Describe your experience working with international clients and diverse project teams. How do you manage communication and collaboration across different cultures and time zones?" (Emphasize your adaptability, cross-cultural communication skills, and remote collaboration best practices.) Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation with a clear beginning (the problem), middle (your process and solutions), and end (the impact and outcomes).

• Show, Don't Just Tell: Use visuals where possible – screenshots of prototypes, key findings summaries, personas, journey maps, or even short video clips (if appropriate and anonymized).

• Quantify Impact: For each project, clearly state the tangible business results or improvements achieved due to your research.

• Highlight Your Role: Be specific about your contributions, especially if you were responsible for project setup or leading specific phases.

• Tailor to the Role: Emphasize projects that demonstrate your experience in the South Korean market, mobile/web technologies, and working with international clients.

📝 Enhancement Note: Preparation should focus on demonstrating not just research skills but also the operational capabilities required for a senior freelance role: autonomy, strategic thinking, client management, and the ability to deliver measurable business value.

📌 Application Steps

To apply for this Senior UX Researcher position:

• Submit your application through the provided link on Workable.

• Curate Your Portfolio: Select and refine 3-5 key projects that best showcase your senior-level UX research experience, specifically highlighting any work related to the South Korean market, mobile/web technologies, or international projects. Ensure each project clearly outlines the problem, your process, your role, and the impact.

• Optimize Your Resume: Tailor your resume to highlight your 5+ years of UX research experience, focusing on achievements, project setup capabilities, and your proficiency in relevant methodologies and technologies. Ensure your Korean language skills are prominently mentioned.

• Prepare Your Presentation: Practice presenting your portfolio highlights concisely and compellingly, focusing on demonstrating your strategic thinking, problem-solving skills, and ability to drive tangible business results. Be ready to articulate your process and impact clearly.

• Research Each&Other Ltd: Familiarize yourself with the company's work, clients, and values. Understand their approach to UX research and how your skills and experience align with their needs and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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