Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Jobgether (on behalf of a partner company)

Location: Netherlands

Job Type: Full-time

Category: User Experience Research / GTM Strategy

Date Posted: 2026-05-06

Experience Level: Senior (5-10 years implied)

Remote Status: Fully Remote

🚀 Role Summary

• Lead high-impact UX research initiatives spanning product, brand, and marketing to deeply understand user needs within complex enterprise developer tools.

• Employ a mixed-methods research approach, combining qualitative and quantitative techniques to uncover actionable insights that drive strategic business priorities and product direction.

• Collaborate closely with Product Design, Product Management, Brand, and Marketing teams to integrate research findings directly into feature design, messaging, and go-to-market strategies.

• Contribute to elevating research maturity across teams by mentoring peers and improving the dissemination and application of insights within a fast-paced, globally distributed, remote environment.

📝 Enhancement Note: This role is positioned at a senior level, requiring leadership in research strategy and execution. The emphasis on influencing go-to-market decisions, product positioning, and brand messaging, alongside product research, indicates a strategic, high-impact role that goes beyond traditional product UX research. The "Senior" title, coupled with the breadth of responsibility, suggests a need for significant experience in both qualitative and quantitative methodologies and a proven track record of influencing cross-functional stakeholders.

📈 Primary Responsibilities

• Spearhead end-to-end UX research projects, encompassing foundational, evaluative, and strategic studies across the product lifecycle, brand perception, and marketing effectiveness.

• Design and execute mixed-methods research plans (qualitative and quantitative) to gain a comprehensive understanding of user behaviors, pain points, workflows, and motivations within intricate technical environments.

• Drive research initiatives that directly inform product design decisions, refine product positioning and messaging, deepen buyer understanding, and optimize digital experiences.

• Synthesize complex data and insights from multiple research streams to identify overarching patterns, trends, and actionable strategic recommendations for the business.

• Act as a key research partner to Product Design, Product Management, Brand, and Marketing teams, guiding research framing, execution, and ensuring that outcomes are practical and impactful.

• Effectively communicate research findings and strategic recommendations to diverse audiences, including technical teams, commercial stakeholders, and executive leadership, tailoring the message for maximum clarity and impact.

• Mentor junior researchers, contribute to the development and refinement of research best practices, establish documentation standards, and foster a culture of effective cross-team collaboration and knowledge sharing.

📝 Enhancement Note: The responsibilities clearly delineate a strategic research role. The emphasis on "foundational, evaluative, and strategic studies" and informing "product positioning, messaging, buyer understanding, and digital experience optimisation" suggests a need for research that supports broader business strategy, not just tactical product improvements. The mentoring aspect also points to a senior individual expected to contribute to team development.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, or a related field is typically expected for a Senior UX Researcher, or equivalent practical experience.

Experience: A minimum of 5-10 years of progressive experience in User Experience Research, with a significant portion dedicated to leading complex research initiatives. Experience working within fast-paced, iterative, and globally distributed remote environments is essential.

Required Skills:

• Extensive, demonstrable experience in UX Research, with a strong portfolio showcasing work across both product and marketing/brand research domains.

• Deep command of a wide range of qualitative and quantitative research methodologies (e.g., user interviews, surveys, usability testing, contextual inquiry, diary studies, card sorting, A/B testing) and the ability to strategically select the most appropriate approach for specific research questions.

• Proven experience working with enterprise software, developer tools, or highly technical product environments, demonstrating an ability to understand complex technical ecosystems and user workflows.

• A strong track record of influencing senior stakeholders and guiding product and business decisions toward evidence-based outcomes.

• Exceptional communication and presentation skills, with the proven ability to translate complex research findings into clear, concise, and actionable insights tailored for various audiences.

• Demonstrated ability to thrive in fast-paced, iterative, and globally distributed remote work environments, managing time effectively and maintaining productivity.

• Excellent organizational and prioritization skills, with the capacity to manage multiple complex research streams simultaneously without compromising quality.

• A demonstrated ability to quickly learn and understand complex technical domains and the specific nuances of developer-focused ecosystems.

Preferred Skills:

• Experience with advanced statistical analysis or data science techniques to complement quantitative research.

• Familiarity with user research platforms and tools for remote moderation and data analysis.

• Experience in defining research operations processes and scaling research practices within an organization.

• Knowledge of market research methodologies and their integration with UX research.

📝 Enhancement Note: The "Senior" title and the breadth of responsibilities (product, brand, marketing) imply a need for a robust portfolio that showcases strategic impact and stakeholder influence, not just execution of research tasks. The explicit mention of enterprise software and developer tools is a critical differentiator for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end ownership of complex research projects from problem definition to strategic recommendations, highlighting your role in shaping product and business strategy.

• Showcase a minimum of two to three diverse case studies that clearly articulate the research problem, your chosen mixed-methods approach (qualitative and quantitative), key findings, and the tangible impact of your insights on product decisions, messaging, or go-to-market strategies.

• Include examples of how you have synthesized insights from multiple studies to identify broader patterns and influence strategic planning.

• Present clear evidence of your ability to communicate complex findings persuasively to technical, commercial, and executive audiences, potentially including presentation decks or executive summaries.

Process Documentation:

• Provide examples of how you have defined research frameworks and methodologies to address specific business objectives, particularly in technical or enterprise software domains.

• Illustrate your process for translating raw research data into actionable insights and strategic recommendations that drive measurable business outcomes.

• Showcase your approach to collaborating with cross-functional teams (Product Design, Product Management, Marketing, Brand) throughout the research lifecycle, from framing to insight dissemination.

📝 Enhancement Note: For a senior researcher role, the portfolio is paramount. It needs to demonstrate not just research execution but strategic thinking, impact measurement, and cross-functional influence. The emphasis on enterprise/developer tools and the dual focus on product and brand/marketing research require specific examples in the portfolio.

💵 Compensation & Benefits

Salary Range: For a Senior UX Researcher in the Netherlands with 5-10 years of experience, especially in specialized technical domains and remote work, the estimated annual salary range is likely between €70,000 and €100,000 gross. This estimate is based on industry benchmarks for senior UX roles in Western Europe, considering the high demand for specialized research skills, the cost of living in the Netherlands, and the competitive nature of the tech industry for remote talent.

Benefits:

• Fully remote working model: Enables working from anywhere in the Netherlands, offering significant flexibility.

• Competitive compensation package: Aligned with the candidate's experience and current market benchmarks for senior UX roles.

• Flexible working hours: Supports work-life balance and allows for adaptation to personal schedules and peak productivity times.

• Strong work-life balance culture: Emphasizes employee well-being and sustainable working practices.

• Equity compensation and employee stock purchase opportunities: Potential for long-term financial growth and ownership in the company's success.

• Flexible paid time off and parental leave policies: Robust policies to support personal time off and family needs.

• Learning and development budget: Dedicated financial support for professional growth, training, conferences, and skill enhancement.

• Home office support: Assistance with setting up an ergonomic and productive home workspace.

• Inclusive, values-driven culture: A commitment to diversity, equity, and inclusion, with a focus on collaboration and knowledge sharing.

Working Hours: While not explicitly stated, a full-time role typically involves around 40 hours per week. The emphasis on "flexible working hours" and "strong work-life balance" suggests adaptability within this framework, allowing for asynchronous collaboration across global time zones.

📝 Enhancement Note: Salary estimation is based on general market data for Senior UX Researchers in the Netherlands. Actual compensation will depend on the specific partner company, its funding stage, and the candidate's qualifications. The benefits listed are derived directly from the provided text and are typical for senior, remote roles in the tech sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the Enterprise Software and Developer Tools sector. This is a highly technical and rapidly evolving industry where user experience, clear product positioning, and effective messaging are critical for adoption and competitive differentiation. The focus on "developer tools" implies a B2B audience with specific technical needs and workflows.

Company Size: While the exact size of the partner company isn't specified, the mention of a "globally distributed team," "elevating research maturity across teams," and the need for a Senior UX Researcher to mentor peers suggests a growing organization, likely a scale-up or an established tech company with a dedicated product and marketing function. A mid-sized to larger enterprise context is probable, allowing for dedicated research roles and cross-functional collaboration.

Founded: The founding date of the partner company is not provided. However, the focus on advanced UX research, brand strategy, and go-to-market positioning implies an organization that has moved beyond its initial startup phase and is focused on scaling its product and market presence.

Team Structure:

• The UX Research function is likely embedded within a larger Product or Design organization, but this role has significant influence on Brand and Marketing. The team structure would likely involve direct collaboration with Product Designers, Product Managers, Brand Strategists, and Marketing leads.

• There may be a small but growing team of UX Researchers, with this Senior role expected to provide mentorship and leadership in research practices.

Methodology:

• Data Analysis and Insights: The role emphasizes a data-driven approach, utilizing mixed-methods research to uncover patterns, synthesize complex information, and derive strategic recommendations.

• Workflow Planning and Optimization: Research is intended to optimize user workflows, improve digital experiences, and refine product positioning and messaging.

• Automation and Efficiency: While not explicitly stated for the research process itself, the context of enterprise developer tools implies an environment where efficiency and automation are valued, and research may inform these aspects of the product.

Company Website: The partner company's website is not directly provided, but Jobgether's role as an intermediary suggests the partner is a client of Jobgether.

📝 Enhancement Note: The description paints a picture of a company that values user-centricity and data-informed decision-making, especially within a competitive enterprise software market. The Senior UX Researcher is positioned as a strategic partner, not just an executor of tasks.

📈 Career & Growth Analysis

Operations Career Level: This role is firmly positioned at the Senior level within the UX Research discipline. It requires not only deep expertise in research methodologies but also the ability to lead initiatives, mentor others, and significantly influence strategic decisions across product, brand, and marketing. This level implies autonomy, strategic thinking, and a proven ability to drive impact.

Reporting Structure: The exact reporting structure is not specified. However, given the cross-functional nature of the role, the Senior UX Researcher might report to a Head of Product Design, Director of Research, or potentially a VP of Product or Marketing, depending on the partner company's organizational design. The key is that they will work very closely with Product Management, Product Design, Brand, and Marketing.

Operations Impact: The impact of this role is substantial. By influencing product design, positioning, messaging, and go-to-market strategies, the Senior UX Researcher directly contributes to:

• Enhanced user adoption and satisfaction with complex developer tools.

• Improved product-market fit and competitive positioning.

• More effective marketing campaigns and clearer brand communication.

• Increased revenue and business growth through better product-market alignment and user experience.

Growth Opportunities:

• Leadership in Research: Potential to grow into a lead or management role within UX Research, overseeing a team, defining research strategy for larger product portfolios, or establishing a dedicated research operations function.

• Strategic Product/Brand Influence: Opportunity to deepen expertise in product strategy and brand development, potentially transitioning into roles focused on product marketing, market strategy, or product management where deep user understanding is critical.

• Industry Specialization: Becoming a recognized expert in UX research for enterprise software and developer tools, a highly sought-after niche.

• Mentorship and Development: Continued opportunity to mentor and develop junior researchers, contributing to the growth of the broader UX community within the company and industry.

📝 Enhancement Note: The growth path for a Senior UX Researcher in this context is about expanding strategic influence and leadership. The dual focus on product and marketing/brand research offers unique avenues for development beyond traditional UX roles.

🌐 Work Environment

Office Type: The role is fully remote, meaning there is no central office requirement. The work is conducted from a home office environment.

Office Location(s): The role is based in the Netherlands, but the "fully remote working model within a globally distributed team" indicates that physical location within the Netherlands might offer flexibility, as long as candidates can legally work there and potentially attend occasional (though not specified) virtual team gatherings or key meetings.

Workspace Context:

• The workspace is designed for asynchronous collaboration, leveraging digital tools to connect with a global team. This requires strong self-discipline and effective communication strategies.

• Access to necessary operations tools and technology will be provided or supported through the home office budget, enabling effective research execution and collaboration.

• Opportunities for interaction will be primarily virtual, through video conferencing, instant messaging, and collaborative platforms, fostering a connected remote team environment.

Work Schedule: The standard work schedule is typically 40 hours per week, common for full-time positions. However, the emphasis on "flexible working hours" and "strong work-life balance" suggests a degree of autonomy in structuring the workday, accommodating global time zone differences and personal needs, as long as deliverables are met and collaboration is maintained.

📝 Enhancement Note: The fully remote nature is a key aspect, requiring candidates to be self-motivated and adept at remote collaboration. The "Netherlands" designation is likely for legal/employment purposes rather than requiring a physical office presence there.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (AI-Powered): Jobgether's AI will perform an initial review to match your application against core requirements. Focus on clearly articulating your experience with enterprise software, mixed-methods research, and influencing stakeholders.

• Application Review & Shortlisting: The shortlisted candidates' profiles are shared with the partner company's internal hiring team.

• Hiring Team Interviews: Expect multiple rounds of interviews with the hiring manager, potential peers (other researchers or designers), and cross-functional stakeholders (Product Management, Marketing, Brand). These will likely assess your research methodology, strategic thinking, communication skills, and fit with the company culture.

• Portfolio Presentation/Case Study: A significant part of the process will involve presenting one or more detailed case studies from your portfolio. Be prepared to walk through your research process, rationale, findings, and impact.

• Potential Research Challenge/Exercise: You might be given a small research task or asked to critique a hypothetical research scenario to assess your problem-solving approach and strategic thinking in real-time.

• Final Interview/Offer: Discussions with senior leadership may occur before a final offer is extended.

Portfolio Review Tips:

• Select High-Impact Projects: Choose 2-3 case studies that best demonstrate your ability to conduct end-to-end research, tackle complex problems (especially in technical domains), and drive significant business or product outcomes.

• Structure for Clarity: For each case study, clearly outline: the business/product problem, your research objectives, your methodology (explaining why you chose specific methods), key findings, actionable insights, and the impact of your work (quantified if possible).

• Highlight Strategic Influence: Emphasize how your research influenced decisions beyond just feature tweaks – e.g., product strategy, market positioning, messaging, or go-to-market planning.

• Showcase Mixed-Methods Expertise: Explicitly detail how you integrated qualitative and quantitative approaches and what unique value this combination provided.

• Tailor to the Role: If possible, subtly highlight projects that involved enterprise software, developer tools, or complex B2B user journeys.

• Practice Your Narrative: Be ready to present your portfolio confidently and answer in-depth questions about your process, decisions, and impact.

Challenge Preparation:

• Understand the Context: If given a challenge, quickly grasp the business context and the user/product domain.

• Formulate a Plan: Outline a logical research approach, justifying your chosen methods.

• Focus on Actionability: Think about how your findings would translate into actionable recommendations for product or marketing teams.

• Communicate Clearly: Articulate your thought process and recommendations concisely and persuasively.

📝 Enhancement Note: The Jobgether AI screening is a critical first step. Candidates should ensure their resume and application materials are keyword-rich for UX research, enterprise software, and mixed-methods. The portfolio presentation is where deep evaluation will occur.

🛠 Tools & Technology Stack

Primary Tools:

• Research Platforms: Proficiency with tools for remote usability testing, survey deployment, and qualitative data analysis is expected. Examples include UserTesting.com, Maze, SurveyMonkey, Typeform, Qualtrics, Dovetail, NVivo, or similar.

• Collaboration Suites: Experience with tools like Slack, Microsoft Teams, or Google Workspace for communication and collaboration within a distributed team.

• Project Management Tools: Familiarity with tools such as Jira, Asana, or Trello for managing research projects and timelines.

Analytics & Reporting:

• Data Visualization Tools: While not a primary focus, familiarity with tools like Tableau, Power BI, or Looker (for understanding broader product analytics) can be beneficial for context.

• Spreadsheet Software: Advanced proficiency in Excel or Google Sheets for data manipulation and basic analysis.

CRM & Automation:

• CRM Systems: Understanding of how CRM data (e.g., Salesforce) might inform or be enriched by user research, particularly in a B2B context.

• Product Analytics Platforms: Experience with tools like Amplitude, Mixpanel, or Pendo to understand user behavior within the product and triangulate qualitative findings.

📝 Enhancement Note: The specific tools will vary by company, but a strong foundation in core UX research platforms and general collaboration/project management tools is essential. The role's emphasis on enterprise software might mean familiarity with tools used in that ecosystem.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all product and business decisions. This translates to prioritizing user needs and ensuring their voice is heard.

• Data-Driven Decision-Making: A reliance on evidence from research (qualitative and quantitative) to guide strategy, rather than relying on assumptions or intuition alone.

• Collaboration and Knowledge Sharing: An emphasis on working effectively across teams, sharing insights openly, and fostering a learning environment where everyone contributes to collective understanding.

• Continuous Learning and Experimentation: A culture that encourages exploration of new research methods, tools, and approaches, and embraces iterative improvement based on feedback and data.

• Impact and Accountability: A focus on driving measurable outcomes and taking ownership of research initiatives from initiation to impact realization.

Collaboration Style:

• Proactive and Integrated: The expectation is for researchers to be embedded within product and marketing teams, actively participating in their processes and discussions, rather than operating in isolation.

• Transparent and Communicative: Sharing research plans, progress, and findings openly and regularly with stakeholders.

• Feedback-Oriented: A willingness to give and receive constructive feedback on research approaches, findings, and presentations to refine outcomes.

• Strategic Partnership: Acting as a trusted advisor to product, brand, and marketing teams, helping them frame problems and leverage insights effectively.

📝 Enhancement Note: The values align with modern, progressive tech companies that prioritize user experience and cross-functional teamwork. The emphasis on "elevating research maturity" suggests a culture that is actively working to integrate and mature its research practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Technical Domains: Understanding intricate developer tools and ecosystems requires a steep learning curve and continuous effort to stay current. Mitigation involves dedicated learning time, close collaboration with Product SMEs, and focused research.

• Balancing Product, Brand, and Marketing Research: Managing diverse research needs across different functions requires strong prioritization skills and the ability to adapt methodologies. This is an opportunity to broaden expertise.

• Influencing Stakeholders in a Fast-Paced Environment: Driving evidence-based decisions in a dynamic setting demands persuasive communication and strong strategic framing. This challenges researchers to hone their advocacy skills.

• Remote Collaboration Dynamics: Ensuring effective communication, connection, and insight dissemination across a globally distributed team requires deliberate effort and mastery of remote collaboration tools and techniques. This is an opportunity to become a leader in remote research.

• Measuring Research Impact: Quantifying the ROI of research can be challenging, especially for strategic or brand-focused studies. Developing metrics and frameworks for impact measurement is a key challenge and growth area.

Learning & Development Opportunities:

• Advanced Research Methodologies: Opportunities to deepen expertise in areas like causal inference, advanced analytics, or specialized qualitative techniques relevant to enterprise software.

• Industry Conferences and Certifications: Access to budgets for attending key UX and product strategy conferences (e.g., CHI, UXPA, industry-specific events) and pursuing relevant certifications.

• Mentorship and Leadership Development: Guidance from senior leaders and opportunities to mentor junior researchers, developing leadership and strategic planning capabilities.

• Cross-Functional Skill Development: Gaining deeper insights into product management, product marketing, and brand strategy through close collaboration and potential project involvement.

📝 Enhancement Note: The challenges presented are typical for senior roles in growing tech companies, offering significant opportunities for professional development and strategic impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a complex, end-to-end research initiative that significantly influenced a product's direction or Go-To-Market strategy. What was the problem, your approach, the insights, and the outcome?" - Preparation: Have a detailed STAR method story ready, focusing on strategic impact, mixed methods, and stakeholder influence.

• "How do you approach research framing when a business problem is ambiguous or spans multiple departments like Product, Brand, and Marketing?" - Preparation: Discuss your process for stakeholder interviews, problem definition, and aligning research objectives with business goals.

Company & Culture Questions:

• "What do you know about our company and the enterprise developer tools market?" - Preparation: Research the partner company's products, mission, competitors, and recent news. Understand the challenges and opportunities in the developer tooling space.

• "How do you contribute to a collaborative and knowledge-sharing culture, especially in a remote environment?" - Preparation: Provide examples of mentoring, documentation contributions, or proactive sharing of learnings.

Portfolio Presentation Strategy:

• Start with the 'Why': Clearly articulate the business problem or strategic question your research aimed to address.

• Justify Your Methods: Explain why you chose a particular mixed-methods approach and how it provided a more complete understanding than a single method would have.

• Focus on Insights, Not Just Data: Present key findings in a compelling narrative, translating raw data into actionable insights and strategic recommendations.

• Showcase Impact Quantitatively (if possible): Demonstrate how your research led to measurable improvements (e.g., increased conversion rates, reduced churn, improved user satisfaction scores, successful product launches).

• Highlight Collaboration: Explain how you partnered with Product, Marketing, and Brand teams throughout the process.

• Be Prepared for Deep Dives: Anticipate questions about your decision-making process, alternative approaches, and the limitations of your research.

📝 Enhancement Note: The interview process will heavily scrutinize strategic thinking, research leadership, and impact. Candidates should prepare to speak at length about their most influential projects and how they navigated complex organizational dynamics.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Jobgether platform.

• Tailor your resume: Highlight keywords related to UX Research, enterprise software, developer tools, mixed-methods research, qualitative research, quantitative research, stakeholder management, strategic recommendations, and Go-To-Market strategy. Quantify achievements wherever possible.

• Prepare your portfolio: Select 2-3 strong case studies that showcase your end-to-end research process, strategic influence, and impact, particularly in technical B2B environments. Ensure it clearly demonstrates your mixed-methods expertise.

• Research the partner company: Understand their products, target audience (developers), market positioning, and any recent news or initiatives. This will help you tailor your responses and demonstrate genuine interest.

• Practice your portfolio presentation: Be ready to articulate your research process, rationale, key insights, and the impact of your work confidently and concisely. Anticipate questions about your methodology and strategic decision-making.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.