Senior UX Designer (Temporary Position, 1 year)

📍 Job Overview

Job Title: Senior UX Designer (Temporary Position, 1 year)

Company: IFF

Location: Bergshamra, Stockholm, Sweden

Job Type: Full time, Temporary

Category: User Experience (UX) Design

Date Posted: August 5, 2026

Experience Level: 5+ Years

Remote Status: Hybrid

🚀 Role Summary

• Drive research and design processes to shape digital service experiences within insurance domains, including digital sales, self-service platforms, and enterprise systems.

• Act as a central role in creating and maintaining consistent, unified services across all customer interaction points, ensuring seamless integration and enhanced user experience.

• Collaborate effectively within cross-functional, multi-disciplinary teams, navigating complex technical environments to balance user experience with business viability.

• Leverage strong product thinking, storytelling, and design skills to translate business needs into concrete, user-centered design solutions.

📝 Enhancement Note: While the title is "Senior UX Designer," the description emphasizes a temporary, one-year contract. This suggests the role may focus on specific project-based deliverables or filling a critical gap for a defined period, rather than long-term strategic integration into permanent teams. Candidates should be prepared for a project-driven environment with clear, short-term objectives.

📈 Primary Responsibilities

• Lead the end-to-end design process, from user research and conceptualization to high-fidelity prototyping and iteration, for digital insurance services.

• Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions.

• Develop and maintain comprehensive user flows, wireframes, and interactive prototypes using Figma, ensuring alignment with technical and business feasibility.

• Collaborate closely with product managers, engineers, business stakeholders, and other designers to define requirements and deliver high-quality design solutions.

• Champion user advocacy throughout the product development lifecycle, ensuring that user needs and pain points are addressed effectively.

• Contribute to and maintain Figma design libraries to ensure consistency and scalability across If's digital touchpoints.

• Present design concepts and rationale compellingly to stakeholders, articulating the balance between user experience, business goals, and technical constraints.

• Stay abreast of emerging UX/UI trends, design best practices, and relevant technologies, including AI in design, to enhance the design process and output.

• Participate actively in the UX Chapter and the broader If Experience Design Community for peer sparring, knowledge sharing, and skill development.

📝 Enhancement Note: The emphasis on "enterprise systems" alongside "digital sales" and "self-service" indicates a need for a designer comfortable with B2B or internal tool design, not solely B2C customer-facing applications. This requires understanding complex workflows and diverse user groups.

🎓 Skills & Qualifications

Education: Relevant higher education (e.g., Bachelor's degree in Design, HCI, Computer Science, or related field).

Experience: Minimum of 5 years of professional experience in UX/UI design, with a proven track record of working within large organizations and on complex systems.

Required Skills:

• Deep knowledge and extensive experience in UX and UI design principles and methodologies.

• Proficiency in Figma, including experience with design libraries and collaborative workflows.

• Demonstrated ability to drive design processes, from research to final design deliverables.

• Strong product thinking skills, with the ability to articulate design vision and strategy through storytelling.

• Proven experience in stakeholder management, effectively balancing user needs with business viability and technical feasibility.

• Ability to translate complex business needs into concrete design requirements and user-centered solutions.

• Strong argumentation and communication skills, capable of presenting design rationale clearly and persuasively.

• Self-motivated, autonomous, and able to manage multiple complex projects with quality outcomes.

• Proficiency in English (fluent or proficient level) for cross-Nordic and Baltic collaboration. Preferred Skills:

• Strong experience in App design.

• Deeper knowledge and practical experience using AI in the design process.

• Experience working with multi-disciplinary teams on projects with high technical complexity.

📝 Enhancement Note: The requirement for a portfolio is critical. Candidates should highlight projects demonstrating their ability to handle complex systems, balance business and user needs, and showcase strong product thinking and storytelling through visual and narrative examples. Experience with AI in design is a significant plus, suggesting the company is exploring innovative solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a range of UX/UI design projects, showcasing the entire design process from ideation to implementation.

• Include case studies that highlight your ability to tackle complex systems and large organizational challenges.

• Showcase how you balanced user experience goals with business viability and technical feasibility in your projects.

• Provide clear examples of your work with Figma, including design libraries and collaborative elements if possible.

• Highlight projects where you successfully translated business needs into user-centered design solutions. Process Documentation:

• Illustrate your approach to user research, including methodologies used and how insights informed design decisions.

• Detail your workflow for creating wireframes, user flows, and interactive prototypes, emphasizing iterative design.

• Showcase how you managed stakeholder feedback and incorporated it into the design process.

• Present examples of how you've ensured consistency and integration across multiple touchpoints or services.

📝 Enhancement Note: Given this is a temporary role, the portfolio should quickly demonstrate the candidate's ability to hit the ground running and deliver value on complex projects within a large, established organization. Emphasis should be placed on efficiency and clear, impactful outcomes.

💵 Compensation & Benefits

Salary Range: As this is a temporary position, salary is likely to be competitive and commensurate with experience and the specific duration of the contract. Based on industry standards for a Senior UX Designer in Stockholm with 5+ years of experience, a competitive hourly rate or a pro-rated annual salary would be expected.

• Estimated Annual Salary Range: 600,000 - 850,000 SEK (approx. €53,000 - €75,000)

• Estimated Hourly Rate: 350 - 500 SEK/hour Benefits:

• An inclusive work environment where everyone is welcome.

• Career and development opportunities within If, one of the largest insurance companies in the Nordics.

• Opportunities for social activities and professional engagement.

• Possibility of a hybrid workplace arrangement, offering flexibility.

• Health-promoting workplace initiatives, including a wellness allowance and various sports activities.

• Comprehensive insurance benefits, reflecting the company's core business.

Working Hours: Full-time, standard working hours are typically 40 hours per week, with potential for flexibility offered by the hybrid work model.

📝 Enhancement Note: The salary range is an estimation based on Stockholm's cost of living and market rates for senior UX design roles. Exact compensation will depend on the negotiated terms for this temporary position. The benefits package is comprehensive and aligns with a large, established Nordic employer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance. If is a leading insurance company in the Nordic and Baltic regions, focusing on providing financial security and customer support through various insurance products.

Company Size: Large Enterprise (likely 5,000+ employees, given its Nordic presence and market leadership). This scale implies a structured environment with established processes, but also opportunities for significant impact.

Founded: 1999 (formed through a merger). This history suggests a company with a solid foundation and experience navigating market changes, while still being dynamic enough to embrace modern digital practices.

Team Structure:

• The Senior UX Designer will be part of a cross-functional team, implying collaboration with members from different disciplines (e.g., developers, product owners, researchers).

• They will also be part of the "UX Chapter," a group of 12-14 UX Designers providing a home base for peer learning, skill development, and best practice sharing.

• Beyond the Chapter, they will join the "If Experience Design Community," a larger group of over 65 UX designers, researchers, and service designers, fostering a strong design culture.

• The role reports into the UX Chapter Lead. Methodology:

• The company emphasizes a strong focus on customer experience and building "great customer journeys."

• Design processes are driven by research and a holistic approach, balancing user needs with business viability and technical feasibility.

• Collaboration is key, with an emphasis on cross-functional teamwork and community-based learning.

• There's an openness to new technologies, as indicated by the preference for candidates with experience in AI in design.

Company Website: https://www.iff.com/ (Note: The provided URL was for jobs, a general company URL is more appropriate here)

📝 Enhancement Note: If's positioning as "the most caring insurance company" highlights a customer-centric approach. Operations professionals should understand that design decisions will likely be evaluated based on their contribution to customer satisfaction, trust, and ease of interaction, alongside business objectives.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer (Temporary). This level indicates significant experience and autonomy, with responsibility for driving complex design initiatives and mentoring junior team members if applicable. The temporary nature means the focus will be on delivering specific project outcomes within the contract duration.

Reporting Structure: The designer reports to the UX Chapter Lead and works within a cross-functional team. This structure allows for both specialized design guidance and collaborative project execution.

Operations Impact: The role directly impacts customer experience across critical digital touchpoints. By shaping digital sales, self-service, and enterprise systems, the Senior UX Designer contributes to customer satisfaction, operational efficiency, and the company's brand perception as a caring and modern insurer.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like app design or AI in design through project work and community engagement.

• Cross-Functional Exposure: Gain experience working with diverse teams and understanding various business functions within a large insurance company.

• Community Learning: Benefit from the extensive UX community for continuous learning, sharing best practices, and expanding professional networks.

• Project Impact: Contribute to significant digital transformation initiatives within a leading Nordic company, building a portfolio of impactful projects.

📝 Enhancement Note: While this is a temporary role, the company's emphasis on "career and development opportunities" and the robust UX Chapter/Community structure suggest that even within a one-year contract, there are avenues for professional growth and learning. Candidates should inquire about how their contributions will be recognized and potential pathways for future engagement or development within If.

🌐 Work Environment

Office Type: Hybrid workplace. This indicates a blend of remote work and in-office collaboration. The office is located in Bergshamra, Stockholm.

Office Location(s): Stockholm (Bergshamra), Sweden. The role also involves travel several times a year to Nordic and Baltic countries for collaboration.

Workspace Context:

• Collaborative: The role is embedded in a cross-functional team and a larger UX community, fostering a collaborative design environment.

• Tooling: Access to industry-standard design tools, prominently Figma, with established design libraries.

• Interaction: Daily interaction with team members and regular engagement with the UX Chapter and broader Design Community for feedback and knowledge sharing.

• International: The role involves working with colleagues and potentially users from various Nordic and Baltic countries, requiring cross-cultural awareness.

Work Schedule: Full-time, with flexibility offered through the hybrid work model. Standard working hours are expected, but the hybrid setup allows for a better work-life balance.

📝 Enhancement Note: The hybrid model and international travel suggest a need for strong self-management and communication skills. Candidates should be comfortable working independently and proactively engaging with remote and international colleagues.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio. Applications without a portfolio will not be considered.

• Portfolio Review: A deep dive into submitted work, focusing on process, problem-solving, and outcomes. Be prepared to discuss specific case studies in detail.

• Interviews: Likely a series of interviews with the hiring manager (Ylva Berghem, UX Chapter Lead), potential team members, and stakeholders. Expect questions about your design approach, experience with complex systems, and ability to collaborate.

• Potential Design Challenge: A practical exercise or case study presentation may be part of the process to assess design thinking and problem-solving skills.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your experience with complex systems, business-user balance, and product thinking. Prioritize projects similar to insurance or large-scale digital services.

• Showcase Process: Clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), your key decisions, and the final outcomes. Use visuals effectively.

• Highlight Impact: Quantify results whenever possible (e.g., improved conversion rates, reduced support tickets, increased user satisfaction scores). If exact metrics aren't available, describe the intended impact and how you measured success.

• Figma Proficiency: Include examples that showcase your Figma skills, particularly design library usage or collaborative features if applicable.

• Storytelling: Frame your projects as compelling narratives that highlight your problem-solving abilities and contributions.

Challenge Preparation:

• Understand If's Business: Research If's services, target audience, and market position. Consider potential UX challenges in the insurance industry (e.g., trust, complexity, claims process).

• Practice Presenting: Rehearse presenting your portfolio projects and potential solutions to design challenges, focusing on clarity, conciseness, and logical flow.

• Stakeholder Empathy: Be prepared to discuss how you would manage diverse stakeholder expectations and business constraints.

📝 Enhancement Note: The explicit mention that applications without a portfolio will not be considered is a critical instruction. Candidates must ensure their portfolio is attached and showcases relevant experience for a Senior UX Designer role in a large, complex organization like If.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the primary design tool mentioned. Proficiency in creating and managing design libraries, prototyping, and collaborating within Figma is essential.

• User Research Tools: While not specified, expect to use or have experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Qualtrics).

• Prototyping Tools: Figma itself is a strong prototyping tool, but experience with other dedicated prototyping or interaction design tools might be beneficial.

Analytics & Reporting:

• Web Analytics: Experience with tools like Google Analytics or Adobe Analytics to understand user behavior and track performance metrics.

• Data Visualization: Familiarity with tools that help visualize user data and design impact (e.g., Tableau, Power BI, or even advanced Figma features).

CRM & Automation:

• CRM Systems: While not directly a UX tool, understanding how UX design integrates with customer journeys managed through CRM systems (like Salesforce or similar enterprise solutions) is valuable.

• Project Management Tools: Experience with tools like Jira, Confluence, or Asana for task management, collaboration, and documentation within agile/cross-functional teams.

📝 Enhancement Note: The strong emphasis on Figma suggests it's the central hub for design operations. Candidates should be prepared to demonstrate advanced Figma skills and an understanding of how design systems and libraries function within a large organization.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A core value, reflected in the mission to be the "most caring insurance company" and to create "great customer journeys." Design decisions are expected to prioritize customer needs and satisfaction.

• Collaboration: Strong emphasis on teamwork within cross-functional teams and across the broader UX community. Peer sparring and knowledge sharing are actively encouraged.

• Continuous Improvement: The UX Chapter and Experience Design Community foster a culture of learning and skill development, aiming to elevate design practices and stay current with industry trends.

• Holistic Approach: Taking a broad view of design challenges, considering technical feasibility, business viability, and user experience in tandem.

• Impact-Driven: Focus on delivering quality outcomes and making a tangible footprint on the company's digital services and customer experience.

Collaboration Style:

• Cross-Functional Integration: Working closely with diverse roles (product, engineering, business) to achieve shared goals.

• Community-Based Learning: Actively participating in the UX Chapter and Design Community for feedback, support, and sharing best practices.

• Open Communication: Encouraging open dialogue and constructive feedback to refine designs and processes.

• Proactive Engagement: Expectation to be proactive in driving design processes and collaborating with stakeholders.

📝 Enhancement Note: The company's values, particularly customer-centricity and collaboration, are deeply embedded in its operations. Candidates should be able to articulate how their design philosophy aligns with these values and how they contribute to a positive and productive team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Systems: Designing for intricate enterprise systems and a broad range of digital services requires a strong ability to understand and simplify complex user flows and information architecture.

• Balancing Stakeholder Needs: Navigating the demands of various stakeholders (business, technical, legal, marketing) to achieve consensus on design solutions.

• Temporary Role Dynamics: Adapting quickly to a new team and project scope within a one-year timeframe, ensuring maximum impact in a limited period.

• Cross-Cultural Collaboration: Working effectively with teams and understanding user needs across different Nordic and Baltic countries, which may involve language barriers or cultural nuances.

Learning & Development Opportunities:

• Specialized Skill Development: Opportunity to gain deeper expertise in areas like app design or AI integration through project exposure and community resources.

• Industry Best Practices: Learning from a large community of over 65 UX professionals, sharing and adopting advanced design methodologies and tools.

• Exposure to Large-Scale Projects: Working on significant digital transformation initiatives within a leading insurance company provides valuable experience and portfolio-building opportunities.

• Mentorship and Peer Support: Leveraging the UX Chapter for peer sparring, skill enhancement, and professional guidance.

📝 Enhancement Note: The challenges presented are typical for senior roles in large, established companies. Candidates who can demonstrate resilience, adaptability, and a proactive approach to problem-solving will be well-suited for this position. The growth opportunities are substantial, especially within the robust design community.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed for a complex system within a large organization. What were the challenges, and how did you ensure a unified user experience across touchpoints?" (Focus on process, stakeholder management, and outcome).

• "How do you balance business viability and technical feasibility with user experience needs in your design process?" (Prepare examples showcasing your product thinking and negotiation skills).

• "Walk us through a project where you translated complex business requirements into a successful design solution. What was your approach to research and validation?" (Use a strong portfolio case study). Company & Culture Questions:

• "What interests you about working for If, and how do you see your skills contributing to our mission as the 'most caring insurance company'?" (Research If's values and market position).

• "How would you contribute to our UX Chapter and Experience Design Community?" (Emphasize collaboration, knowledge sharing, and continuous learning).

• "How do you measure the success of your UX designs, particularly in a B2B or enterprise system context?" (Focus on metrics beyond just usability, considering business impact). Portfolio Presentation Strategy:

• Structure: For each project, clearly outline: Problem, Your Role, Process, Solution, and Outcome/Impact.

• Visuals: Use high-quality mockups, wireframes, user flows, and any relevant research findings. Explain why you made certain design choices.

• Storytelling: Weave a narrative that demonstrates your problem-solving journey and your critical thinking.

• Figma Focus: Be ready to discuss your Figma workflow, design system contributions, and any advanced features you utilized.

• Conciseness: Be mindful of time and focus on the most impactful aspects of your work.

📝 Enhancement Note: Be prepared to discuss your experience with AI in design, even if it's theoretical, given it's a preferred skill. Emphasize your ability to adapt quickly and deliver results within the one-year contract.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the If Careers portal.

• Portfolio Customization: Ensure your CV and portfolio are tailored to highlight your experience with complex systems, large organizations, Figma proficiency, and product thinking. Select projects that best align with the responsibilities outlined.

• Resume Optimization: Review your resume for keywords related to UX Design, UI Design, Figma, stakeholder management, product thinking, storytelling, research, and complex systems. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and portfolio projects clearly and concisely. Prepare to discuss how you would approach challenges specific to the insurance industry or If's digital services.

• Company Research: Thoroughly research If, its services, its customer base, and its stated values. Understand the Nordic/Baltic market context and the company's commitment to customer care and digital innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.