Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Tria Federal

Location: Remote (United States)

Job Type: Full-time

Category: User Experience (UX) Design / Digital Services

Date Posted: April 13, 2026

Experience Level: Mid-Senior Level (5+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end human-centered design efforts for large-scale federal healthcare quality and payment modernization initiatives.

• Drive the creation of usable, accessible, equitable, and scalable digital experiences for hundreds of thousands of users.

• Collaborate with multidisciplinary agile teams, product managers, and federal stakeholders to embed design into delivery cycles.

• Contribute to the advancement of Tria's Human Experience (HX) Practice, focusing on AI-augmented, mission-driven service delivery.

• Design meaningful public-sector systems that directly influence policy implementation and operational efficiency.

📝 Enhancement Note: This role is strategically positioned within Tria Federal's mission to support veterans and civilians through digital services. The emphasis on federal healthcare, AI-augmented design, and U.S. Citizenship for clearance requirements indicates a specialized and impactful role within the government contracting sector. The "Senior" title, combined with 5+ years of experience, suggests a leadership component in design strategy and execution.

📈 Primary Responsibilities

• Program Delivery:

  • Lead comprehensive UX design from discovery and concept through implementation and optimization for complex digital services.
  • Translate intricate policy, regulatory, and business requirements into intuitive workflows, interaction models, and scalable experience patterns.
  • Develop and refine user flows, task models, information architecture, wireframes, high-fidelity mockups, and interactive prototypes.
  • Create journey maps and service blueprints to visualize end-to-end user experiences.
  • Partner closely with UX Researchers to integrate qualitative and quantitative user insights into design decision-making.
  • Collaborate actively with Product Managers, Engineers, and federal stakeholders within agile frameworks.
  • Champion accessibility, inclusive design, and compliance with Section 508 and WCAG 2.1 or higher standards.
  • Ensure design solutions address equity and the needs of diverse user populations within complex professional workflows.
  • Contribute to and maintain design systems, ensuring consistency, scalability, and component library integrity.
  • Review implemented solutions to guarantee fidelity to design intent and adherence to usability best practices.
  • Evaluate AI-enabled features and workflow automation systems for usability, transparency, trust, explainability, and appropriate human oversight.
  • Clearly document and communicate design rationale to diverse audiences, including technical teams and executive stakeholders.

• HX Practice Contribution:

  • Contribute to the continuous improvement of Tria's design capabilities across various programs.

  • Develop and share reusable design frameworks, playbooks, templates, and standards.

  • Mentor junior designers and promote design consistency across different engagements.

  • Participate in internal knowledge-sharing forums and communities of practice.

  • Support proposal efforts, solution shaping, and thought leadership in human-centered design and digital modernization.

  • Help position Tria as a leader in AI-augmented, mission-driven human experience delivery within the federal sector.

📝 Enhancement Note: The responsibilities highlight a blend of direct project delivery and strategic contribution to Tria's internal design practice. The emphasis on translating complex federal requirements, ensuring accessibility, and evaluating AI-enabled features underscores the unique challenges and opportunities within government UX design. The "HX Practice Contribution" section indicates a need for a candidate who can also contribute to internal knowledge building and external thought leadership.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is typically expected for a Senior UX Designer role.

Experience: 5+ years of progressive experience in UX design, product design, or human-centered design for complex digital systems.

Required Skills:

• Demonstrated experience designing for enterprise, B2B, healthcare, civic technology, or other highly regulated digital products.

• Strong proficiency in creating user flows, information architecture, wireframes, and high-fidelity prototypes using design tools like Figma.

• Experience working within Agile development environments and collaborating with sprint teams, leveraging tools such as Jira and Confluence.

• Thorough knowledge of accessibility standards, including Section 508 and WCAG 2.1 or higher.

• Proven experience in designing, contributing to, and maintaining design systems and reusable component libraries.

• Exceptional critical thinking skills for evaluating design alternatives and communicating trade-offs effectively.

• Excellent facilitation, storytelling, and stakeholder engagement capabilities.

• Ability to obtain and maintain a Public Trust clearance.

Preferred Skills:

• Experience supporting federal healthcare quality reporting, payment systems, or large-scale public digital service programs.

• Experience designing user experiences for clinical or administrative healthcare professionals.

• Proven experience designing AI-enabled systems, decision-support tools, or workflow automation platforms.

• Familiarity with prompt engineering concepts to enhance design productivity.

• Experience contributing to ResearchOps, DesignOps, or internal capability-building initiatives.

• Proficiency with a range of design and research tools including Figma, Miro, Dovetail, UserTesting, and Optimal Workshop.

📝 Enhancement Note: The required skills emphasize core UX competencies, federal/regulated environment experience, and critical technologies like Figma and Agile tools. The AI-enabled design capabilities are presented as a baseline requirement, not just a preference, highlighting Tria's forward-looking approach. The preferred skills point to specialized domains within federal contracting and advanced design operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design projects, demonstrating your ability to tackle complex problems from discovery to delivery.

• Specific examples of projects involving enterprise, B2B, healthcare, or regulated digital products.

• Case studies detailing your process for creating user flows, information architecture, wireframes, and high-fidelity prototypes, ideally using tools like Figma.

• Demonstrations of your experience with accessibility standards (Section 508, WCAG 2.1+) and how you integrated them into your designs.

• Examples of your work with design systems, including contributions to component libraries and ensuring design consistency.

• Evidence of your ability to collaborate within Agile teams, showcasing your role and contributions within sprints.

• Projects that highlight your stakeholder engagement, facilitation, and communication skills, particularly in translating technical or policy details into understandable design rationale.

Process Documentation:

• Clearly articulate your design process, from user research and ideation through to implementation and iteration.

• Provide examples of how you translate complex requirements (policy, regulatory, business) into actionable design solutions.

• Showcase your methods for collaborating with product managers, engineers, and researchers within an Agile framework.

• Detail your approach to ensuring accessibility and inclusive design principles are embedded throughout the design lifecycle.

• Illustrate how you leverage and contribute to design systems to maintain consistency and scalability.

• Demonstrate your experience in evaluating and designing for AI-augmented experiences, including considerations for trust, explainability, and human oversight.

📝 Enhancement Note: For a Senior UX Designer role, especially in the federal space, a robust portfolio is paramount. The emphasis should be on process, problem-solving, and impact, not just polished visuals. Highlighting experience with complex systems, accessibility, AI, and Agile methodologies will be crucial. The ability to articulate design rationale and demonstrate collaboration is key.

💵 Compensation & Benefits

Salary Range: Given the Senior UX Designer title, 5+ years of experience, specialized federal contracting environment, and fully remote status within the United States, a competitive salary range is expected. Based on industry benchmarks for Senior UX Designers in the U.S. federal sector, a range of $130,000 - $170,000 per year is a reasonable estimate. This range can vary based on specific experience, the complexity of the projects, and the candidate's ability to secure the required clearance.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Robust retirement savings plan (e.g., 401(k) with company match).

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development opportunities, including training, conferences, and certifications.

• Potential for performance-based bonuses or incentives.

• Supportive work environment fostering growth and collaboration.

• Life insurance and disability coverage.

• Access to resources for maintaining work-life balance.

Working Hours: The standard workweek is typically 40 hours. While the role is remote, adherence to core business hours, especially for collaboration with agile teams and federal stakeholders, will be expected. Flexibility may be available, but responsiveness during critical project phases and team meetings is key.

📝 Enhancement Note: Salary estimates for remote roles in the U.S. are generally competitive but can vary significantly by region and the specific demands of federal contracting. The "Top-tier benefits package" mentioned in the raw data suggests comprehensive offerings beyond standard health insurance, likely including strong retirement plans and professional development support, crucial for attracting senior talent in a specialized field.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government Contracting, Digital Services, Technology Solutions, Healthcare Technology. Tria Federal operates within a sector that demands high levels of trust, security, and mission focus, particularly when supporting federal agencies like those in healthcare. The company's commitment to advancing critical missions through technology, including AI, positions it as an innovator in the public sector.

Company Size: Tria Federal is part of Tria, a company that likely falls within the small to medium-sized business (SMB) category for government contractors, or a larger entity depending on its specific structure and subsidiaries. This size often implies a more agile and collaborative environment than massive corporations, with opportunities for direct impact.

Founded: Tria Federal has been delivering digital services for two decades, indicating a stable and experienced organization with a proven track record in the federal space. This longevity suggests deep understanding of government procurement, security protocols, and client needs.

Team Structure:

• The Senior UX Designer will be part of Tria's Human Experience (HX) Practice, a specialized group focused on design capabilities.

• Within project teams, the designer will collaborate closely with Product Managers, Engineers, UX Researchers, and potentially data scientists or AI specialists.

• The role involves interaction with federal stakeholders, requiring clear communication and understanding of government client perspectives.

Methodology:

• Agile Delivery: Projects are executed using agile methodologies, emphasizing iterative development, cross-functional collaboration, and rapid feedback loops.

• Human-Centered Design: All design efforts are rooted in understanding user needs, behaviors, and contexts to create effective and empathetic solutions.

• Data-Driven Design: Design decisions are informed by both qualitative user research and quantitative data analytics, ensuring solutions are effective and measurable.

• AI Integration: A key focus is on leveraging AI to augment design workflows and create AI-enabled experiences, requiring a proactive and curious approach to new technologies.

Company Website: https://triafed.com/

📝 Enhancement Note: Tria Federal's commitment to veterans, its two-decade history, and its focus on AI in the federal sector paint a picture of a mission-driven, technologically forward-thinking company. The existence of a dedicated "Human Experience Practice" suggests a mature approach to design within the organization, offering a supportive community for designers.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Senior level within the UX Design discipline. It requires significant independent contribution, leadership in design strategy for specific projects, and the ability to mentor junior team members. The scope of work involves complex, high-visibility federal initiatives, indicating a high level of responsibility and impact.

Reporting Structure: The Senior UX Designer will report into the Human Experience (HX) Practice leadership for practice-related activities and will likely report to a Project Lead or Product Manager for project-specific deliverables. This dual reporting structure is common in consulting or service-based organizations.

Operations Impact: The impact of this role is substantial. By designing user-friendly, accessible, and equitable digital systems for federal healthcare initiatives, the Senior UX Designer directly influences:

• Operational Efficiency: Reducing administrative burden on healthcare professionals and improving system usability.

• Policy Implementation: Ensuring that complex federal policies are effectively translated into user experiences that support their goals.

• Service Delivery: Enhancing the quality and reach of services impacting millions of Americans.

• Digital Transformation: Driving modernization of critical government systems.

• Trust in Public Services: Making government digital platforms more intuitive and reliable.

Growth Opportunities:

• Leadership within HX Practice: Opportunities to take on more significant leadership roles within the Human Experience Practice, potentially managing design teams or leading capability development initiatives.

• Specialization in AI-Augmented Design: Deepen expertise in designing AI-enabled systems, becoming a go-to expert for Tria Federal in this emerging field.

• Client-Facing Roles: Develop stronger client relationship management skills and potentially move into roles that involve more direct client strategy or business development support for design services.

• Mentorship and Training: Formalize mentorship roles, contributing to the growth of other designers and shaping Tria's design talent pool.

• Broader Program Impact: Lead design efforts on even larger, more complex federal programs, expanding influence and project scope.

📝 Enhancement Note: The Senior UX Designer role offers a clear path for growth, not just in design execution but also in leadership, strategic contribution, and specialization in cutting-edge areas like AI-augmented design within a stable federal contracting environment. The impact on public services is a significant differentiator for career fulfillment.

🌐 Work Environment

Office Type: This position is Fully Remote, meaning there is no requirement to work from a physical Tria Federal office. This offers maximum flexibility in terms of location within the United States.

Office Location(s): While the role is remote within the United States, Tria Federal may have physical office locations that are not relevant to this specific position. The primary requirement is the ability to work remotely from within the U.S. and obtain a Public Trust clearance.

Workspace Context:

• Flexibility: As a remote role, the designer has autonomy over their workspace, promoting work-life balance and personal productivity.

• Digital Collaboration: The work environment is heavily reliant on digital collaboration tools (e.g., Slack, Microsoft Teams, Zoom, Miro, Figma). Effective remote communication and collaboration are essential.

• Access to Tools: Reliable internet access and a suitable personal workspace are necessary. Tria Federal will likely provide access to necessary software licenses and collaboration platforms.

• Team Interaction: While remote, opportunities for team interaction will occur through scheduled video calls, virtual stand-ups, design critiques, and knowledge-sharing sessions.

Work Schedule: The role is full-time, typically 40 hours per week. While remote, coordination with agile teams and federal stakeholders will necessitate adherence to specific working hours, particularly during core business periods and for scheduled meetings. The remote nature offers potential flexibility in structuring the workday, but responsiveness and availability during key collaboration times are paramount.

📝 Enhancement Note: The fully remote nature of this role is a significant benefit, offering flexibility. However, candidates must be disciplined and adept at remote collaboration within a structured federal project environment. Understanding time zone differences for team collaboration will be important.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review applications and conduct a brief screening call to assess basic qualifications, interest, and cultural fit.

2. Portfolio Review & Technical Interview: Candidates will typically present their portfolio, discussing key projects, design process, and problem-solving approaches. This may involve a dedicated technical interview focusing on UX principles, methodologies, and tool proficiency.

3. Design Challenge/Whiteboarding Session: A practical exercise may be given, either as a take-home assignment or a live whiteboarding session, to assess problem-solving skills, design thinking, and ability to articulate solutions under pressure.

4. Stakeholder/Team Interviews: Interviews with Product Managers, Engineers, UX Researchers, and potentially federal client representatives to assess collaboration style, communication skills, and alignment with team dynamics.

5. Final Interview: A final conversation with a senior leader or hiring manager to discuss career aspirations, cultural fit, and confirm overall suitability for the role and clearance requirements.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 impactful projects that best showcase your end-to-end UX process, problem-solving skills, and impact, especially those relevant to enterprise, healthcare, or regulated environments.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (discovery, ideation, design, testing, iteration), the challenges faced, your solutions, and the measurable outcomes or impact.

• Highlight Collaboration: Showcase how you worked with cross-functional teams (PMs, Engineers, Researchers) and stakeholders.

• Emphasize Process: Detail your methodologies, including user research, information architecture, wireframing, prototyping, and usability testing.

• Showcase AI Experience: If applicable, include projects demonstrating your work with AI-enabled features or AI-augmented design workflows, highlighting responsible use and human oversight.

• Accessibility Focus: Clearly demonstrate how you incorporated accessibility (Section 508, WCAG) into your designs.

• Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs, and how you handle feedback.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem statement, target users, and any constraints provided.

• Think Aloud: During live sessions, articulate your thought process, assumptions, and design decisions clearly.

• Focus on Process, Not Perfection: Demonstrate your problem-solving approach, even if you don't reach a fully polished solution.

• Prioritize: Show how you would prioritize features or design elements based on user needs and business goals.

• Consider Edge Cases: Think about accessibility, error states, and diverse user scenarios.

📝 Enhancement Note: The interview process for senior roles in federal contracting often involves rigorous evaluation of design methodology, problem-solving, and communication. A strong portfolio that clearly articulates process and impact, especially concerning complex systems and accessibility, is critical. The inclusion of AI in design is a key differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (explicitly mentioned as a strong requirement), potentially Sketch, Adobe XD.

• Collaboration & Whiteboarding: Miro, Mural.

• Design Systems: Experience with creating, maintaining, and utilizing design systems.

• User Research & Analysis: Dovetail, UserTesting.com, Optimal Workshop (or similar for card sorting, tree testing).

• Agile Project Management: Jira, Confluence.

Analytics & Reporting:

• While not a primary focus for UX Design, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and measure design impact can be beneficial.

CRM & Automation:

• Not directly applicable to the core UX design responsibilities, but understanding how design integrates with CRM or marketing automation platforms might be relevant for enterprise B2B contexts.

📝 Enhancement Note: Figma is a non-negotiable requirement, highlighting its central role in Tria's design workflow. Proficiency in Agile tools like Jira and Confluence is also essential for seamless integration into development cycles. The mention of specific research and collaboration tools indicates a well-equipped design environment.

👥 Team Culture & Values

Operations Values:

• Mission-First: A strong commitment to serving the mission of federal agencies and improving the lives of veterans and civilians. This translates to a focus on delivering high-quality, impactful solutions.

• Excellence & Craftsmanship: Dedication to high standards in design, technology, and service delivery. This implies a drive for quality and continuous improvement in all aspects of work.

• Collaboration & Teamwork: Emphasis on working together across disciplines and with clients to achieve shared goals. The "people powering possible" slogan suggests a supportive and integrated team environment.

• Innovation & Future-Forward: A proactive approach to adopting new technologies like AI and emerging tech to solve complex government challenges.

• Integrity & Trust: Essential in federal contracting, ensuring all actions are ethical, transparent, and secure.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work seamlessly within multidisciplinary agile teams, fostering open communication and shared ownership.

• Data-Informed Partnership: Design decisions are made in collaboration with researchers and product managers, grounded in user data and business objectives.

• Client-Centric Approach: A strong focus on understanding and meeting the needs of federal clients, involving them in the design process where appropriate.

• Knowledge Sharing: A culture that encourages sharing best practices, lessons learned, and new insights within the Human Experience Practice and across the company.

📝 Enhancement Note: Tria Federal's culture appears to be a blend of a mission-driven federal contractor with the agility and innovation of a tech-forward company. The emphasis on "people powering possible" and supporting veterans suggests a culture that values its employees and their contributions to meaningful work.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Policy: Navigating and translating intricate federal policies, regulations, and complex healthcare workflows into intuitive digital experiences.

• Balancing Accessibility and Usability: Ensuring designs meet stringent accessibility standards (Section 508, WCAG) while remaining highly usable and efficient for professional users.

• Designing for AI-Augmented Systems: Effectively designing interfaces and workflows for AI-enabled features, managing user trust, transparency, and explainability.

• Stakeholder Management: Engaging effectively with diverse federal stakeholders who may have varying technical aptitudes and priorities.

• Remote Collaboration: Maintaining strong team cohesion and design quality in a fully remote environment.

Learning & Development Opportunities:

• AI Design Specialization: Deepen expertise in designing with and for AI, including prompt engineering for design acceleration and ethical AI considerations.

• Federal Domain Expertise: Gain in-depth knowledge of federal healthcare systems, quality reporting, and payment modernization initiatives.

• DesignOps & ResearchOps: Contribute to and learn from internal initiatives that mature Tria's design and research operations.

• Mentorship: Opportunities to mentor junior designers and to be mentored by senior leaders within the HX Practice.

• Conferences & Training: Access to industry conferences, workshops, and certifications relevant to UX design and federal technology.

📝 Enhancement Note: The challenges are typical of high-impact roles in government contracting, requiring strong analytical, problem-solving, and communication skills. The growth opportunities are significant, particularly in the rapidly evolving field of AI-augmented design and within the specialized federal sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a highly complex or regulated requirement into a simple, intuitive user experience. What was your process, and what was the outcome?" (Focus on your methodology, problem-solving, and ability to distill complexity.)

• "How do you approach designing for accessibility (Section 508/WCAG)? Can you walk us through a project where this was a key consideration?" (Demonstrate your practical application of accessibility standards.)

• "Tell us about your experience with AI-augmented design. How have you used AI tools to accelerate your workflow, and what are your considerations for designing AI-enabled systems?" (Highlight your experience and thoughtful approach to AI in design.)

• "How would you handle conflicting feedback from different stakeholders (e.g., product, engineering, federal client) on a design decision?" (Assess your negotiation, communication, and prioritization skills.)

Company & Culture Questions:

• "Why Tria Federal? What interests you about working on federal digital services, particularly in healthcare?" (Demonstrate your research into the company and your motivation for public sector work.)

• "How do you see your role contributing to Tria's 'Human Experience Practice' and its mission?" (Connect your skills and aspirations to the company's strategic goals.)

• "This role requires U.S. Citizenship and the ability to obtain a Public Trust clearance. Can you speak to your understanding of these requirements and your eligibility?" (Be prepared to confirm your eligibility.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process, your contributions, the challenges, the solution, and the measurable impact.

• Focus on "Why": Explain the rationale behind your design decisions. Why did you choose a particular workflow, interaction pattern, or visual element?

• Showcase Collaboration: Highlight how you worked with others. Use phrases like "We collaborated with...", "I partnered with...", "My input informed..."

• Visual Clarity: Ensure your slides are clean, well-organized, and visually appealing, but prioritize content over excessive ornamentation.

• Prepare for Technical Questions: Be ready to discuss specific tools (Figma, Jira), methodologies (Agile, HCD), and standards (Accessibility).

• Practice Your Delivery: Rehearse your presentation to ensure a smooth flow, confident delivery, and adherence to any time limits.

📝 Enhancement Note: Interviewers will be looking for a combination of strong UX fundamentals, experience with complex systems and federal requirements, proficiency with key tools, and a forward-thinking approach to AI. Clearly articulating your process, impact, and collaborative abilities will be crucial.

📌 Application Steps

To apply for this Senior UX Designer position:

• Navigate to the Tria Federal careers page or the specific job link provided: https://triafed.com/jobs/?gh_jid=5185187008.

• Customize Your Resume: Tailor your resume to highlight keywords and experiences mentioned in the job description, such as "federal healthcare," "large-scale digital services," "AI-augmented design," "Section 508," "WCAG 2.1," "Figma," and "Agile." Quantify your achievements wherever possible.

• Prepare Your Portfolio: Select your strongest 3-4 projects that best demonstrate your end-to-end UX process, problem-solving skills, and impact, especially those related to enterprise, regulated environments, or AI. Ensure it is easily accessible (e.g., a personal website, PDF, or portfolio platform).

• Craft Your Cover Letter (If Applicable): Briefly articulate your interest in Tria Federal, your relevant experience in federal contracting or complex digital services, and your enthusiasm for AI-augmented design.

• Anticipate Interview Questions: Review the "Interview Preparation" section above and practice articulating your responses, particularly regarding your design process, handling complex requirements, and AI experience.

• Research Tria Federal: Familiarize yourself with Tria's mission, values, and recent projects to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.