Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Odevo

Location: London, England, United Kingdom

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-05-13T05:45:44

Experience Level: Mid-Senior Level (5+ years)

Remote Status: Hybrid

🚀 Role Summary

• Shape the future of proptech for the UK market by designing intuitive customer-facing experiences and complex internal employee workflows.

• Lead comprehensive user research initiatives to deeply understand user needs, behaviors, and pain points within the property management sector.

• Translate research insights into impactful design solutions, including user flows, wireframes, prototypes, and high-fidelity designs, leveraging a strong command of design systems.

• Collaborate closely with cross-functional teams, including product managers and engineers, to ensure user-centered solutions align with business objectives and technical feasibility.

• Explore and integrate AI-enabled capabilities responsibly to enhance user workflows, decision-making, and operational efficiency, focusing on trust and transparency.

📝 Enhancement Note: This role is crucial for Odevo's ambition to transform the global property management industry by leveraging technology and customer experience as key differentiators. The Senior UX Designer will play a pivotal role in bridging the gap between user needs and technological solutions in a relatively nascent proptech market. The emphasis on AI integration suggests a forward-thinking approach to product development.

📈 Primary Responsibilities

• User Research Leadership: Plan, execute, and analyze user research studies (interviews, observations, journey mapping, usability testing) to uncover actionable insights into user needs, behaviors, and pain points within the property management ecosystem.

• End-to-End Design Craft: Translate research findings into comprehensive user flows, wireframes, interactive prototypes, and high-quality visual designs, ensuring alignment with brand guidelines and evolving visual identities.

• Cross-functional Partnership: Actively engage with Product Managers, Engineers, Business Analysts, and other stakeholders to foster a shared understanding of user needs, business goals, technical constraints, and product strategy, ensuring cohesive product development.

• Dual-User Group Design: Design for both external customer-facing applications (for property owners and residents) emphasizing ease of use and intuitiveness, and internal employee-facing tools (for property managers, accountants, on-site staff) prioritizing efficiency and expert user needs.

• Service Design & Strategy: Develop and utilize service design artefacts such as journey maps, service blueprints, and personas to articulate complex service interactions and identify opportunities for innovation and improvement.

• AI-Augmented Experience Design: Proactively investigate and prototype how AI-powered features (e.g., intelligent search, automation, recommendations, summarization, decision support) can create tangible user value in a trustworthy, transparent, and responsible manner.

• Design Rationale & Validation: Clearly articulate the strategic rationale behind design decisions, and rigorously evaluate design solutions through qualitative (usability testing, user feedback) and quantitative methods (behavioral data, outcome metrics).

• Design Systems & Accessibility: Contribute to the creation and maintenance of design libraries, components, and patterns in close collaboration with front-end developers, ensuring consistency and adherence to accessibility standards and structured design instructions for both human and AI agents.

📝 Enhancement Note: The responsibilities highlight a blend of strategic service design and tactical interaction design, with a strong emphasis on research-backed decision-making. The inclusion of AI-supported experience design and the need to work with "agents" (implying AI or automated systems) points to the advanced nature of this role and the company's technological direction.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), Behavioral Science, or a closely related field.

Experience: Minimum of 5 years of progressive experience as a UX Designer, Product Designer, or in a similar role, with a proven track record of contributing to complex digital products.

Required Skills:

• User Research Expertise: Demonstrated ability to plan, conduct, and analyze a range of qualitative and quantitative UX research methods (interviews, usability testing, journey mapping, surveys).

• Interaction & Visual Design Proficiency: Strong craft in translating user needs into intuitive user flows, wireframes, interactive prototypes, and polished visual designs.

• Prototyping Tools Mastery: High proficiency in industry-standard design and prototyping tools, with a specific emphasis on Figma.

• Design Systems Development & Application: Proven experience in creating, maintaining, and applying design systems, including translating design intent into clear specifications for implementation.

• Agile Development Collaboration: Experience working effectively within agile, cross-functional product teams, understanding iterative development cycles and contributing to design within sprint frameworks.

• Web & Mobile Design: Extensive experience designing for both web and mobile platforms, with a particular focus on complex workflows and efficiency-driven internal tools.

• Service Design Principles: Solid understanding and practical application of service design methodologies (journey mapping, service blueprints, personas).

• AI in Design: Experience utilizing AI tools within the design process for tasks such as research synthesis, ideation, prototyping, or content exploration.

• Cross-functional Communication: Excellent verbal and written communication skills, with the ability to articulate design rationale, research insights, and strategic recommendations to diverse stakeholders.

• Systems Thinking: Ability to approach design challenges holistically, considering the interconnectedness of user needs, business objectives, technical feasibility, and the broader service ecosystem.

Preferred Skills:

• AI-Supported Product Experience: Experience designing for AI-enabled product features like intelligent search, automated workflows, recommendation engines, copilots, or decision-support tools.

• Code & Design Integration: Comfort working with both design tools (Figma) and understanding of front-end code to effectively guide design implementation.

• Data-Rich/Operational Environments: Prior experience designing for complex, data-intensive, or operational environments that require high levels of precision and efficiency.

• AI Design Considerations: Understanding of key ethical and practical considerations for AI-supported experiences, including transparency, trust, explainability, error handling, and human oversight.

• Proptech/Property Management: Previous experience within the property management sector or the proptech industry.

📝 Enhancement Note: The requirement to be "comfortable working with both code and Figma to steer design" and the mention of "agents" suggests that this role will involve a deeper level of technical collaboration and potentially the creation of design specifications that can be interpreted directly by development teams or even AI-driven coding tools. The emphasis on AI in design and AI-supported product experiences indicates a strong focus on future-forward product development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of Complex Problem-Solving: Showcase detailed case studies demonstrating your approach to tackling complex UX challenges, from initial research and ideation through to final design and impact measurement.

• Demonstration of Research-to-Design Translation: Provide clear examples of how user research insights directly informed design decisions and led to tangible improvements in user experience or business outcomes.

• Design Systems Contributions: Include examples of your involvement in creating, evolving, or applying design systems, highlighting component design, pattern definition, and collaboration with development teams.

• Cross-functional Collaboration Examples: Illustrate instances where you effectively collaborated with product managers, engineers, and other stakeholders to deliver successful product features or improvements.

• AI Integration Examples (if applicable): If you have experience with AI in design, showcase projects where AI was used to enhance the design process or was a core component of the user experience.

Process Documentation:

• Workflow Optimization Case Studies: Present specific examples of how you analyzed existing workflows (both user-facing and internal) and implemented design solutions to improve efficiency, reduce friction, or enhance user satisfaction.

• Research Methodology Documentation: Detail your approach to planning and executing user research, including ethical considerations, participant recruitment, data analysis, and synthesizing findings into actionable design recommendations.

• Design System Documentation Standards: Showcase examples of how you document design components, interaction patterns, and usage guidelines to ensure consistency and facilitate adoption by development teams.

• Metrics-Driven Design Evaluation: Provide examples of how you measured the success of your designs using relevant KPIs and outcome metrics, and how you used this data to iterate and improve.

📝 Enhancement Note: Given the emphasis on complex workflows, AI integration, and design systems, candidates should prepare portfolio pieces that clearly articulate their process for tackling intricate problems, their ability to work with structured design components, and their understanding of how to leverage technology (including AI) to drive efficiency and user value. Demonstrating how designs are documented for implementation by both humans and potentially AI "agents" will be critical.

💵 Compensation & Benefits

Salary Range: The estimated salary range for a Senior UX Designer in London, England, with 5+ years of experience, typically falls between £65,000 and £90,000 per annum. This estimate is based on industry benchmarks for senior design roles in London, considering the cost of living and demand for specialized skills in proptech and AI-integrated design.

Benefits:

• Professional Growth Opportunities: Access to continuous learning, training, and development programs to enhance UX skills and explore emerging technologies.

• Modern Technology & Tools: Investment in the latest technologies and design tools, empowering team members to work with cutting-edge resources and contribute to innovation.

• Innovation & Impact: Opportunity to work on exciting, boundary-pushing projects within the proptech industry, making a tangible impact on global property management.

• Commitment to Quality & Long-term Development: Be part of a dynamic, forward-thinking company that values profitable, sustainable product development and high-quality execution.

• Collaborative Environment: Work within a supportive team structure that encourages idea sharing and ownership of work.

Working Hours: The standard working hours for this role are approximately 40 hours per week, aligning with typical full-time employment in the UK. Flexibility may be offered in line with Odevo's hybrid work policy.

📝 Enhancement Note: The salary range is an estimate based on general market data for a Senior UX Designer in London. Specific compensation will depend on the candidate's experience, skills, and negotiation. The benefits listed are derived from the provided text and emphasize professional development and working with advanced technology.

🎯 Team & Company Context

🏢 Company Culture

Industry: Real Estate Technology (Proptech), Property Management. Odevo operates within the largest asset class globally, aiming to modernize an industry ripe for digital transformation.

Company Size: Over 12,000 people globally. This scale indicates a well-established organization with significant resources, infrastructure, and a global reach, while still striving to maintain agility.

Founded: Six years ago, with rapid growth (70-fold increase). This suggests a dynamic, fast-paced, and ambitious company culture that values innovation, growth, and challenging the status quo.

Team Structure:

• Global Design Team: You will join a global design team led by the Head of CX&UX based in Sweden, fostering international collaboration and design standards.

• UK Product Teams: The primary focus will be contributing to UK-based product teams, working closely with developers located in both Sweden and the UK.

• Cross-functional Collaboration: The role necessitates close collaboration with product managers, engineers, business analysts, and other stakeholders, indicating a matrixed or project-based team structure.

Methodology:

• Technology-Enabled Services: Odevo combines human expertise with technology to simplify living and improve property management.

• Innovation Focus: The company actively seeks to break new ground through innovation and embraces new technologies, including AI.

• Agile & Lean Principles: The culture challenges bureaucracy and keeps decision-making close to customers, suggesting an agile and customer-centric operational approach.

• Data-Driven Approach: While not explicitly detailed for the UX team, the company's mission implies a strong reliance on data to understand market needs and drive product strategy.

Company Website: https://career.odevo.com

📝 Enhancement Note: Odevo's rapid growth and global presence suggest an environment that rewards initiative and adaptability. The emphasis on challenging bureaucracy and keeping decisions close to customers points to a decentralized decision-making model within a structured framework. The company's mission to transform property management indicates a strong purpose-driven culture.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a level of expertise and autonomy. It requires 5+ years of experience, suggesting a professional who can independently lead design initiatives, mentor junior designers, and contribute strategically to product direction. The role bridges individual contribution with team leadership in design execution.

Reporting Structure: You will report into a global design leadership structure (Head of CX&UX in Sweden) while working closely with UK product teams. This dual reporting/collaboration model offers exposure to both global design strategy and local product execution.

Operations Impact: The Senior UX Designer's work will directly impact customer satisfaction, operational efficiency for property managers, and the overall success of Odevo's digital transformation in the proptech sector. By focusing on user experience as a critical differentiator, this role contributes significantly to Odevo's ambition to become the leading international force in residential property management. The integration of AI further amplifies the potential for operational efficiency and service quality improvements.

Growth Opportunities:

• Design Leadership: Potential to grow into lead design roles, manage design projects, or influence global design strategy as Odevo expands.

• Specialization in Proptech & AI: Deepen expertise in the proptech domain and become a go-to expert for AI-enabled user experiences within the company.

• Mentorship: Opportunity to mentor junior designers and contribute to the overall growth and skill development of the global design team.

• Cross-Market Exposure: Gain experience working on products and strategies for multiple international markets (UK, Europe, US, Mexico), broadening professional perspective.

• Innovation & R&D: Contribute to exploring emerging technologies and their application in property management, potentially leading to new product initiatives.

📝 Enhancement Note: The growth opportunities are tied to both specialization (proptech, AI) and broader leadership responsibilities within a rapidly scaling global organization. The dual reporting structure is a key aspect of career development, offering both strategic global oversight and hands-on local product impact.

🌐 Work Environment

Office Type: Hybrid. The role requires a blend of remote work and in-office presence, indicating a flexible work model designed to balance individual focus with collaborative team interaction.

Office Location(s): The primary work location is London, England, with a specific address mentioned at 13 St George Wharf, SW8 2AZ. This location in London likely offers good transport links and access to a vibrant professional community.

Workspace Context:

• Collaborative Hub: The London office likely serves as a hub for UK-based teams, fostering in-person collaboration with product managers and engineers.

• Access to Technology: As a company investing in modern technology, expect access to up-to-date hardware, software, and potentially specialized tools for design and research.

• Cross-functional Interaction: The hybrid model facilitates regular interaction with diverse teams, including product, engineering, and potentially business stakeholders, promoting a holistic understanding of product development.

• Global Connectivity: While based in London, the role involves significant collaboration with teams in Sweden and other international locations, requiring effective use of virtual collaboration tools.

Work Schedule: Standard full-time working hours (approx. 40 hours/week) are expected, with flexibility inherent in a hybrid model. This allows for focused work on design tasks, research, and collaboration sessions across different time zones when necessary.

📝 Enhancement Note: The hybrid nature of the role suggests an emphasis on outcomes and flexibility, while still valuing face-to-face interaction for strategic discussions and team building. The London office location is a significant factor for candidates based in or willing to relocate to the UK capital.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of CV and portfolio by a recruiter or hiring manager to assess basic qualifications and alignment with role requirements.

• Design Challenge/Portfolio Review: A deeper dive into your portfolio, potentially involving a presentation of specific case studies. This may include a practical design exercise simulating real-world challenges faced by the team, focusing on problem-solving, process, and design rationale.

• Cross-functional Interviews: Meetings with Product Managers, Engineering Leads, and potentially other UX designers to assess collaboration style, technical understanding, and cultural fit.

• Leadership Interview: A final discussion with senior leadership (e.g., Head of CX&UX or a Director) to evaluate strategic thinking, leadership potential, and alignment with Odevo's vision and values.

Portfolio Review Tips:

• Showcase Process, Not Just Pixels: Clearly articulate your thought process, research methodology, design decisions, and the rationale behind them for each project.

• Highlight Impact & Metrics: Quantify the impact of your designs whenever possible, using data, KPIs, or user feedback to demonstrate success and ROI.

• Focus on Complex Problems: Prioritize case studies that demonstrate your ability to handle complex user flows, data-rich environments, or challenging integrations (like AI).

• Tailor to the Role: Emphasize projects that align with the requirements of this Senior UX Designer role, particularly those involving internal tools, efficiency improvements, AI exploration, and design systems.

• Prepare for Presentation: Be ready to walk through your portfolio, explaining your role, contributions, and the outcomes of each project concisely and engagingly.

Challenge Preparation:

• Anticipate Proptech Scenarios: Familiarize yourself with common challenges in property management and proptech. Consider user needs for both residents and property managers.

• Practice AI Integration Scenarios: Be prepared to discuss how AI could be applied to solve specific user problems or improve operational efficiency in property management.

• Refine Design System Thinking: Be ready to discuss your experience with design systems, including how you've contributed to or utilized them, and how they ensure consistency and scalability.

• Articulate Collaboration: Prepare examples of how you’ve successfully collaborated with engineers and product managers, highlighting your communication and problem-solving skills in a team setting.

📝 Enhancement Note: The emphasis on AI and complex workflows means that candidates should be ready to discuss their experience and thought process in these specific areas. A strong portfolio that showcases not just aesthetic design but also strategic thinking, user research rigor, and measurable impact will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: A core requirement for UX/UI design, prototyping, and collaboration. Expect to use it extensively for creating wireframes, mockups, prototypes, and contributing to/utilizing design systems.

• Prototyping Tools (within Figma or standalone): Essential for creating interactive prototypes to test user flows and gather feedback.

• Design Systems: Experience with creating, maintaining, or actively using established design systems is critical for ensuring consistency and efficiency across products.

Analytics & Reporting:

• Web Analytics Platforms (e.g., Google Analytics, Adobe Analytics): Likely used to understand user behavior on customer-facing platforms and measure the impact of design changes.

• Internal Analytics Tools: May be used to track usage and efficiency metrics for internal employee tools.

• Data Visualization Tools (e.g., Tableau, Power BI): Potentially used for deeper analysis of user data and performance metrics for reporting to stakeholders.

CRM & Automation:

• CRM Systems (e.g., Salesforce, HubSpot): While not directly a UX tool, understanding how UX designs integrate with CRM data and workflows is beneficial, especially for internal tools.

• Project Management Tools (e.g., Jira, Asana, Trello): Essential for collaborating within agile teams, tracking tasks, and managing design sprints.

• User Research Platforms (e.g., UserTesting.com, Lookback): Tools for conducting remote usability testing, interviews, and gathering user feedback.

📝 Enhancement Note: The explicit mention of Figma and design systems, along with the general need for proficiency in prototyping and user research tools, indicates a modern and collaborative design workflow. The role's focus on both customer-facing and internal tools suggests a need to understand a broader software ecosystem.

👥 Team Culture & Values

Operations Values:

• Innovation & Ambition: A strong drive to "break new ground," "challenge unnecessary bureaucracy," and achieve ambitious growth targets, reflecting a culture that embraces change and forward-thinking.

• Kindness as a Strength: Emphasis on a supportive and collaborative environment where individuals help each other succeed, valuing empathy and positive interpersonal dynamics.

• User-Centricity: A commitment to understanding and meeting user needs, with customer experience identified as a "critical differentiator."

• Quality & Long-term Product Development: A dedication to delivering high-quality products and fostering profitable, sustainable growth.

• Ownership & Empowerment: Encouraging team members to "share their ideas and take ownership of their work," fostering an environment of autonomy and accountability.

Collaboration Style:

• Cross-functional Integration: Close collaboration with product managers, engineers, and business analysts is fundamental to the role, emphasizing a team-based approach to product development.

• Global Teamwork: Working effectively with international teams (Sweden, US, Mexico) requires strong virtual communication and asynchronous collaboration skills.

• Open Communication: The culture values ideas over titles and encourages knowledge sharing, suggesting an environment where constructive feedback and open dialogue are encouraged.

• Agile & Iterative: The fast-paced nature of the company and its growth trajectory imply an agile working style, with continuous iteration and adaptation.

📝 Enhancement Note: The company culture appears to balance high ambition and rapid growth with a strong emphasis on human-centric values like kindness and collaboration. This blend is attractive to professionals who want to make a significant impact in a dynamic environment while being part of a supportive team.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating a Nascent Market: The proptech industry is described as being in an "early stage of digital maturity," meaning there's significant opportunity but also the challenge of defining best practices and customer expectations.

• Balancing Diverse User Needs: Designing for both intuitive customer-facing experiences and complex, efficiency-focused internal workflows requires a nuanced understanding of different user groups and their distinct needs.

• Integrating AI Responsibly: Exploring and implementing AI ethically and effectively, ensuring it provides real value without compromising trust, usability, or accountability, presents a significant design and ethical challenge.

• Scaling Design Systems: Contributing to and evolving design systems across multiple markets and product lines requires robust documentation, clear communication, and a strategic approach to component management.

• Ambiguity in Emerging Technologies: Working with emerging technologies like AI means dealing with evolving requirements and user understanding, demanding flexibility and iterative problem-solving.

Learning & Development Opportunities:

• Deep Dive into Proptech: Gain specialized knowledge and experience in the property management technology sector.

• AI in Design Expertise: Become a leader in applying AI tools and principles to UX design challenges, a highly in-demand skill.

• Global Design Practice: Develop skills in collaborating with and designing for international markets, understanding diverse user needs and cultural contexts.

• Advanced Design Systems: Contribute to sophisticated design systems that serve a large, global organization.

• Leadership Development: Opportunities to take on more responsibility, mentor others, and influence product strategy within a rapidly growing company.

📝 Enhancement Note: The challenges are directly linked to the innovative nature of the role and the company's mission. They offer significant opportunities for professional growth and skill development in cutting-edge areas of design and technology.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex workflow you designed and how you ensured efficiency and usability for expert users. What metrics did you use to measure success?" (Focus on process, efficiency gains, data-driven validation).

• "How would you approach researching user needs for a new AI-powered feature in property management? What are the key ethical considerations you'd address?" (Focus on research methodology, AI ethics, user-centricity).

Company & Culture Questions:

• "What excites you most about Odevo's mission to transform property management, and how do you see UX design playing a role in that transformation?" (Focus on understanding the company's mission, articulating UX value).

• "How do you foster collaboration with engineers and product managers when working on complex projects, especially in a hybrid or remote setting?" (Focus on communication, teamwork, problem-solving).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, your process (research, ideation, design, testing), the solutions you implemented, and the measurable impact.

• Highlight AI and Complex Workflow Examples: Showcase projects that demonstrate your ability to handle AI integration or design for intricate, data-rich operational environments.

• Emphasize Design System Contributions: If applicable, dedicate time to explaining your involvement with design systems and how they facilitate efficient and consistent product development.

• Be Prepared for Q&A: Anticipate questions about your design decisions, trade-offs made, and how you would approach specific challenges relevant to Odevo's business.

• Demonstrate Enthusiasm for Proptech: Show genuine interest in the property management industry and how technology can improve it.

📝 Enhancement Note: Interview preparation should focus on showcasing a deep understanding of the UX process, a strong ability to translate research into impactful design, and a keen awareness of emerging technologies like AI. Candidates should be ready to articulate their contributions and the outcomes of their work with data and clear rationale.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the Odevo careers portal link provided.

• Tailor your CV and Portfolio: Customize your resume to highlight your 5+ years of experience, proficiency in Figma, and any relevant experience with complex workflows, design systems, AI in design, or the proptech industry. Ensure your portfolio prominently features case studies demonstrating your process, research skills, and impact.

• Prepare a Concise Portfolio Presentation: Be ready to articulate 2-3 key projects that showcase your ability to solve complex problems, your research methodology, your design rationale, and the measurable outcomes of your work.

• Research Odevo's Mission and Values: Understand Odevo's ambition in the property management space and its commitment to innovation, kindness, and quality. This will help you tailor your responses and demonstrate cultural fit.

• Familiarize Yourself with Proptech & AI Trends: Gain a basic understanding of current trends and challenges in the proptech industry and how AI is being integrated into user experiences.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.