Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Ness Digital Engineering

Location: Mexico

Job Type: Full-Time

Category: UX/Product Design Operations

Date Posted: 2026-08-20

Experience Level: Senior (5-10 years)

Remote Status: On-site (with potential for remote work within Mexico)

🚀 Role Summary

• Lead end-to-end UX design processes, from discovery and ideation through delivery and continuous optimization, for complex enterprise products.

• Champion user-centered design principles, ensuring solutions balance user needs with business outcomes and drive positive customer journeys.

• Collaborate closely with product managers, engineers, and cross-functional stakeholders to translate insights into intuitive, differentiated digital experiences.

• Contribute to the maturity and evolution of the design practice by establishing best practices, design standards, and system thinking across the organization.

• Leverage and contribute to a robust design system, ensuring consistency, accessibility (WCAG AA minimum), and scalability across all digital touchpoints.

📝 Enhancement Note: While the job listing specifies "On-site" for ai_work_arrangement, the location_type is "TELECOMMUTE" and the countries_derived is "Mexico". This suggests a remote-first role within Mexico, or a hybrid model where the employee is based in Mexico. Further clarification on the exact remote/on-site expectations is recommended for candidates. The role is positioned as a Senior UX Designer, implying a significant level of autonomy and leadership in design strategy and execution.

📈 Primary Responsibilities

• Customer Journey & Pain Point Analysis: Deeply understand user needs, pain points, and behaviors across multiple touchpoints and user contexts to inform the design of intuitive and effective digital solutions.

• End-to-End Product Lifecycle Engagement: Actively participate in all phases of the product development lifecycle, including discovery, ideation, wireframing, prototyping, design execution, validation, and post-launch optimization.

• Holistic Experience Design: Design functional interactions, visual aesthetics, and micro-interactions that create cohesive and engaging user experiences, ensuring alignment with the established design system and brand standards.

• Design Rationale Communication: Articulate and advocate for design decisions using data, research insights, and established design principles to build stakeholder confidence and secure alignment across all levels of the organization.

• UX Research Partnership: Collaborate effectively with UX Researchers to champion customer-centric solutions, interpret qualitative and quantitative research findings, and translate insights into actionable design improvements.

• Design System Contribution & Leverage: Actively contribute to and utilize the company's design system, creating new components, evolving existing ones, and ensuring consistency, accessibility, and scalability of designs.

• Best Practice Establishment: Define, document, and socialize best practices, governance standards, and efficient processes for design documentation, asset management, and cross-team collaboration.

• Trend Monitoring & Innovation: Stay abreast of emerging trends in UX design, interaction patterns, accessibility standards, AI-assisted design tools, and technological shifts, recommending and implementing improvements to team practices.

• Agile Development Integration: Work closely with product managers, engineers, and other stakeholders within agile development processes, participating in sprint planning, design critiques, backlog refinement, and iterative delivery cycles.

• Systems Thinking Application: Apply analytical and problem-solving skills to identify systemic issues across products, platforms, and organizational architectures, proposing holistic and scalable solutions.

📝 Enhancement Note: The responsibilities emphasize a strategic, end-to-end ownership of the design process within an enterprise context. The role requires not only design execution but also a proactive contribution to the growth and maturity of the design practice itself, including process definition and best practices.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is typically expected for senior-level UX roles.

Experience: 6+ years of progressive experience in UX design, with a strong emphasis on enterprise-level product development.

Required Skills:

• Enterprise Product Design: Proven ability to design elegant solutions for complex, multi-user scenarios, demonstrating systems-level thinking and the creation of scalable design patterns.

• Figma Proficiency: Expert-level command of Figma (or equivalent industry-standard design tools like Sketch, Adobe XD) for wireframing, prototyping, design system contributions, and collaborative design workflows.

• Agile Methodologies: Demonstrated experience working within Agile development environments, including participation in sprint planning, design critiques, backlog refinement, and iterative delivery cycles.

• User Research & Analysis: Strong understanding of user research and testing methodologies (qualitative and quantitative), with the ability to interpret data and translate findings into actionable design recommendations.

• Analytical & Problem-Solving: Excellent analytical skills to identify systemic issues across products, platforms, and organizational architectures, proposing holistic solutions.

• Communication & Presentation: Ability to effectively communicate design rationale, present user experience data, design proposals, and trade-offs to influence stakeholders at all organizational levels.

• UX Design Process Mastery: Comprehensive knowledge of the end-to-end UX design process, including product definition, discovery, analysis, design execution, validation, and post-launch optimization.

• Design System Fluency: Expertise in design systems, including contributing components, maintaining design tokens, collaborating with engineers on implementation, and ensuring accessibility compliance (WCAG AA minimum).

• Adaptability & Ambiguity Navigation: Comfort with ambiguity and complexity, balancing competing priorities, navigating organizational constraints, and advocating for user needs within business realities.

• AI & Emerging Technologies Familiarity: Awareness of AI and emerging technologies as they relate to UX, including conversational interfaces, personalization, automation, and ethical considerations in AI-assisted design.

Preferred Skills:

• Experience with other design and prototyping tools (e.g., Adobe Creative Suite, InVision).

• Familiarity with front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineers.

• Experience in a consulting or agency environment, working with diverse clients and project types.

• Contributions to open-source design systems or community design initiatives.

• Experience with accessibility auditing tools and methodologies beyond WCAG AA.

📝 Enhancement Note: The "Must Haves" section in the original description is highly detailed and directly translates into required skills. The emphasis on "enterprise product work," "design system contributions," and "measurable impact" highlights the need for candidates to showcase significant, real-world project experience. The explicit mention of Figma and WCAG AA compliance are critical technical requirements.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Enterprise Product Case Studies: Detailed case studies showcasing experience designing complex enterprise products, highlighting systems-level thinking and scalable design patterns.

• Design System Contributions: Evidence of contributions to or creation of design systems, including examples of components, design tokens, and implementation collaboration with engineering.

• Measurable Impact: Demonstration of how your designs have positively impacted user outcomes and business goals, supported by data and metrics where possible.

• End-to-End Process Documentation: Showcase your involvement across the entire product lifecycle, from initial discovery and research to final delivery and optimization.

Process Documentation:

• Workflow Design & Optimization: Examples of how you have mapped out and improved user workflows to enhance efficiency and user satisfaction.

• System Implementation & Automation: Case studies illustrating your role in implementing design solutions within existing systems and how you've leveraged design to enable automation.

• Measurement & Performance Analysis: Evidence of how you've used data and analytics to measure the performance of your designs and inform iterative improvements.

📝 Enhancement Note: A strong portfolio is paramount for this role. Candidates must be prepared to present detailed case studies that not only demonstrate design execution but also strategic thinking, collaboration, and quantifiable impact, particularly within an enterprise context and with a focus on design systems and process optimization.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers with 6+ years of experience in Mexico, a competitive salary range can be estimated. Given the remote nature and the company's likely international presence, the range would likely fall between MXN $600,000 - MXN $1,000,000 annually, depending on specific location within Mexico, candidate experience, and negotiation. This estimate considers the cost of living in major Mexican tech hubs and the demand for senior design talent.

Benefits:

• Comprehensive Health Insurance: Likely includes medical, dental, and vision coverage, potentially with international network access.

• Retirement Savings Plan: Contributions to a pension or retirement fund.

• Paid Time Off: Generous vacation days, sick leave, and public holidays.

• Professional Development: Opportunities for training, workshops, conferences, and certifications to enhance UX skills and stay current with industry trends.

• Remote Work Stipend: Potential allowance for home office setup and internet connectivity.

• Performance Bonuses: Possible annual bonuses tied to individual and company performance.

• Life Insurance: Coverage for employees.

Working Hours: 40 hours per week, with flexibility typically offered in a remote or hybrid setup. Collaboration with teams in different time zones may require occasional adjustments to working hours.

📝 Enhancement Note: Salary ranges are estimates based on publicly available data for Senior UX Designers in Mexico. Benefits are standard for international tech companies and may vary. The "TELECOMMUTE" and "Mexico" location suggest a remote role within Mexico, which often comes with specific remote work stipends or allowances.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting & Digital Engineering. Ness Digital Engineering partners with clients to drive digital transformation, providing expertise in software engineering, product development, and cloud solutions. This means the UX Designer will likely work on a variety of client projects across different sectors.

Company Size: Ness Digital Engineering is part of the larger Ness Technologies, which has a significant global presence. The company likely falls into the "Large" category (1,000+ employees), offering stability and structured career paths.

Founded: Ness was founded in 2006. This indicates a mature company with established processes and a track record in the digital engineering space.

Team Structure:

• The Senior UX Designer will report to a UX Design Manager, indicating a structured design leadership hierarchy.

• The role requires close collaboration with Product Managers and Engineers, suggesting a matrixed or cross-functional team structure typical in agile product development.

• The design team likely comprises UX Researchers, UI Designers, and other UX Designers, fostering a collaborative environment for knowledge sharing and skill development. Methodology:

• Data-Driven Design: Emphasis on using data, research insights, and analytics to inform design decisions and measure impact.

• Agile & Iterative Development: Work within agile frameworks to deliver solutions incrementally and adapt to feedback.

• Systems Thinking: A focus on designing holistic, scalable solutions that consider the broader ecosystem of products and user interactions.

• Design System Centricity: Leveraging and contributing to a unified design system to ensure consistency and efficiency.

Company Website: https://www.ness.com/

📝 Enhancement Note: As a digital engineering consultancy, Ness likely exposes its designers to a wide array of client challenges and industries, requiring adaptability and a broad understanding of digital product development. The emphasis on design system maturity and AI integration points towards a forward-thinking design organization.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This level signifies a professional who is expected to operate with significant autonomy, mentor junior designers, and influence design strategy. They are key contributors to the product development lifecycle and the design practice itself.

Reporting Structure: Reports to a UX Design Manager. This provides a clear line of reporting and access to design leadership for guidance and career development. Collaboration will be with Product Managers, Engineers, and UX Researchers within project teams.

Operations Impact: The role directly impacts revenue and business decisions by creating user experiences that drive customer adoption, engagement, and satisfaction. Well-designed products can lead to increased conversion rates, reduced support costs, and enhanced brand loyalty.

Growth Opportunities:

• Leadership Development: Potential to move into Lead UX Designer, Principal UX Designer, or UX Manager roles, taking on more strategic oversight and team leadership responsibilities.

• Specialization: Opportunity to specialize in areas such as design systems, accessibility, UX research, or specific technology domains (e.g., AI interfaces).

• Mentorship: Opportunity to mentor junior designers, refining leadership and coaching skills.

• Client Exposure: For a consulting firm, growth can also mean gaining exposure to a wider range of industries and client challenges, building a diverse portfolio and a broad skillset.

• Continuous Learning: Access to training and development programs to stay current with the latest UX trends, tools, and technologies.

📝 Enhancement Note: The "Senior" title and the focus on contributing to design practice maturity suggest a clear path for career progression within Ness, either through deeper specialization or leadership roles. The consulting nature of the business also offers unique growth opportunities through diverse project experiences.

🌐 Work Environment

Office Type: The job posting indicates "TELECOMMUTE" and "Mexico" as the location, with ai_work_arrangement noted as "On-site". This implies a remote-first or hybrid model, where the employee is expected to work from home within Mexico, potentially with occasional visits to a local office or client site if applicable.

Office Location(s): While specific office locations within Mexico are not detailed, the role is designated for Mexico. Candidates should inquire about potential physical office hubs or client locations if on-site presence is a consideration.

Workspace Context:

• Remote Collaboration Tools: Expect to utilize a suite of collaboration tools (e.g., Slack, Microsoft Teams, Zoom) for communication and virtual meetings.

• Digital Design Tools: Access to industry-standard design software like Figma, essential for day-to-day work and team collaboration.

• Agile Environment: Work within a fast-paced, agile environment that emphasizes iterative design and close collaboration with development teams.

• Cross-Functional Interaction: Frequent interaction with product managers, engineers, researchers, and potentially client stakeholders.

Work Schedule: Standard 40-hour work week. The remote nature may offer some flexibility in daily scheduling, but core hours will likely align with team and business needs, potentially accommodating different time zones for collaboration.

📝 Enhancement Note: The ambiguity around "On-site" vs. "TELECOMMUTE" needs clarification. Assuming a remote role based in Mexico, the environment will be digitally-focused, requiring strong self-discipline and communication skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience alignment.

• Portfolio Presentation & Discussion: A dedicated session where you present 2-3 key case studies from your portfolio, detailing your process, decision-making, challenges, and outcomes. Be prepared to discuss your contributions, especially regarding enterprise products and design systems.

• Technical/Skills Assessment: Potentially a design exercise or a discussion focused on specific UX methodologies, Figma proficiency, or problem-solving scenarios relevant to enterprise design challenges.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration style, communication skills, and understanding of agile development.

• Hiring Manager/UX Design Manager Interview: A discussion about your career aspirations, leadership potential, and fit with the team's culture and design practice maturity goals.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 impactful case studies that best represent your experience with enterprise products, design systems, and end-to-end UX processes.

• Tell a Story: Structure each case study to clearly articulate the problem, your role, the process you followed, key decisions made, challenges encountered, and the measurable impact of your design.

• Highlight Systems Thinking: Emphasize how you approached complex problems with a holistic, scalable perspective, especially in relation to design systems and cross-product consistency.

• Showcase Figma Expertise: Be ready to walk through your Figma files, demonstrating your proficiency in wireframing, prototyping, component creation, and collaborative workflows.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Address WCAG Compliance: Be prepared to discuss your understanding and application of accessibility standards (WCAG AA) in your design work.

Challenge Preparation:

• Problem-Solving Scenarios: Anticipate questions that require you to break down complex design problems, articulate your approach, and propose solutions.

• Design System Thinking: Prepare to discuss how you would contribute to or leverage a design system, including considerations for scalability, consistency, and governance.

• Agile Collaboration: Think about how you integrate into agile teams, manage feedback, and balance design needs with development constraints.

• Stakeholder Communication: Practice articulating design rationale and trade-offs clearly and persuasively to diverse audiences.

📝 Enhancement Note: The emphasis on a portfolio review and potential design challenges indicates a practical, results-oriented evaluation process. Candidates should prepare to demonstrate not just design skills but also strategic thinking, problem-solving abilities, and a deep understanding of enterprise-level design challenges.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, high-fidelity design, design system component creation, and collaborative design workflows. Expertise is a must-have.

• Prototyping Tools: Proficiency with Figma's prototyping capabilities is key. Other tools like InVision or Axure might be beneficial but Figma is specified as required.

• Design System Management: Experience with tools or methodologies for managing design tokens, component libraries, and design system documentation.

Analytics & Reporting:

• Analytics Platforms: Familiarity with tools like Google Analytics, Adobe Analytics, or Amplitude to understand user behavior and measure design impact.

• User Feedback Tools: Experience with platforms for collecting and analyzing user feedback (e.g., surveys, UsabilityHub, Hotjar).

• Data Visualization Tools: Ability to interpret data presented in dashboards (e.g., Tableau, Power BI) to inform design decisions.

CRM & Automation:

• While not a direct requirement for UX design, understanding how designs integrate with CRM systems (e.g., Salesforce) and automation platforms can be beneficial for context.

📝 Enhancement Note: Figma is explicitly called out as a required tool. The role also implies a need to work with analytics and user feedback to drive data-informed design decisions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for user needs throughout the design process.

• Collaboration: A strong emphasis on working effectively with product managers, engineers, researchers, and stakeholders to achieve shared goals.

• Excellence & Quality: A drive for high-quality design outcomes, including attention to detail, usability, and accessibility.

• Continuous Improvement: A proactive approach to learning, adapting, and enhancing design processes, tools, and practices.

• Data-Driven Decision Making: Utilizing data and insights to validate assumptions and measure the success of design solutions.

Collaboration Style:

• Cross-Functional Integration: Seamless integration into agile product teams, fostering open communication and shared ownership.

• Design Critiques: Active participation in and contribution to design critique sessions to provide and receive constructive feedback.

• Knowledge Sharing: Willingness to share expertise, best practices, and learnings with the broader design team and stakeholders.

• Iterative Design: Embracing an iterative approach, comfortable with feedback loops and making design adjustments based on new information.

📝 Enhancement Note: The culture likely values a blend of user advocacy, technical execution, and collaborative spirit, essential for success in a digital engineering and consulting environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the inherent tension between user desires and business objectives, finding optimal solutions that satisfy both.

• Designing for Complexity: Tackling intricate enterprise product ecosystems with multiple user roles, workflows, and integration points.

• Maintaining Design Consistency: Ensuring a cohesive user experience across a diverse range of products and platforms, especially within a consulting framework.

• Adapting to Evolving Technologies: Staying current with rapid advancements in AI, automation, and other technologies and integrating them thoughtfully into designs.

• Navigating Stakeholder Priorities: Effectively managing feedback and aligning diverse stakeholder expectations, often with competing interests.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to deepen expertise in areas like service design, journey mapping, ethical AI design, and advanced prototyping.

• Design System Mastery: Potential to become a subject matter expert in design systems, contributing to their strategic evolution.

• Industry Conferences & Training: Access to industry events and professional development courses to enhance skills and network.

• Mentorship Programs: Formal or informal mentorship opportunities with senior design leaders.

• Cross-Industry Experience: Gaining exposure to various client industries, broadening your understanding of different business contexts and user needs.

📝 Enhancement Note: The role presents challenges common in senior design positions, particularly within a consulting context. The growth opportunities are well-defined, focusing on both technical skill enhancement and leadership development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs with significant business constraints. How did you approach this, and what was the outcome?" (Focus on your problem-solving process and negotiation skills.)

• "Walk us through your process for designing a complex enterprise feature, from initial concept to handoff. Highlight your systems thinking approach." (Emphasize end-to-end ownership and scalability.)

• "How do you ensure your designs are accessible and inclusive? Provide an example of how you've applied WCAG standards." (Showcase your understanding of accessibility best practices.)

• "How would you contribute to or evolve an existing design system? What are the key considerations?" (Demonstrate your design system expertise.) Company & Culture Questions:

• "What interests you about Ness Digital Engineering and our approach to digital transformation?" (Research Ness's mission, client work, and values.)

• "How do you stay current with emerging trends in UX design and AI?" (Highlight your commitment to continuous learning.)

• "Describe your experience working within agile development teams. How do you collaborate with product managers and engineers?" (Showcase your teamwork and agile integration skills.) Portfolio Presentation Strategy:

• Structure for Impact: For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.

• Visual Storytelling: Use clear, high-quality visuals (wireframes, mockups, prototypes, user flows) to illustrate your design process and final outcomes.

• Focus on Rationale: Be prepared to explain the "why" behind every design decision, referencing user research, data, or design principles.

• Quantify Achievements: Clearly articulate the measurable results and impact of your work.

• Demonstrate Figma Skills: If asked, be ready to share your screen and navigate through your Figma files to show your workflow and component creation.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of the UX process, strong collaboration skills, and the ability to articulate design rationale and impact effectively, especially concerning enterprise products and design systems.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on Jobvite.

• Curate Your Portfolio: Select 2-3 of your strongest enterprise product design case studies. Ensure they clearly demonstrate your end-to-end process, systems thinking, design system contributions, and quantifiable impact. Tailor the presentation to highlight experience with complex user scenarios and cross-functional collaboration.

• Optimize Your Resume: Highlight your 6+ years of UX design experience, specifically mentioning enterprise products, design systems, Figma proficiency, agile methodologies, and user research. Use keywords from the job description to ensure ATS compatibility.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear storytelling, explaining your design rationale, and articulating the measurable outcomes of your work. Be ready to discuss your approach to accessibility (WCAG AA).

• Research Ness Digital Engineering: Understand the company's mission, values, and the types of digital engineering and transformation projects they undertake. This will help you articulate your interest and cultural fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.