Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Medpace, Inc.

Location: Cincinnati, Ohio, United States

Job Type: FULL_TIME

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-18

Experience Level: 8+ Years Preferred (Minimum 5+ Years Required)

Remote Status: Hybrid

🚀 Role Summary

• Drive the evolution of Medpace's internally built software tools, focusing on enhancing user experience for clinical research professionals.

• Translate complex workflows and stringent regulatory requirements into intuitive, user-centric interfaces for web and mobile applications.

• Lead the end-to-end design process, from conceptualization and user research to iterative prototyping, final delivery, and post-launch success measurement.

• Collaborate closely with cross-functional teams, including software developers and product managers, to champion UX best practices and influence product strategy.

• Shape the overall user experience strategy by gathering data, conducting user research, and translating insights into actionable design improvements.

📝 Enhancement Note: While the role is titled "Senior UX Designer" and the input data pertains to UX design, the prompt requests enhancement for Revenue Operations, Sales Operations, or GTM roles. This enhancement will frame the UX design role within a GTM context, emphasizing its impact on internal tools that support sales, operations, and client-facing activities within a Clinical Contract Research Organization (CRO). The focus will be on how an improved UX can drive operational efficiency, data integrity, and ultimately, revenue generation by streamlining complex clinical research processes.

📈 Primary Responsibilities

• Lead and influence business-wide discussions concerning current user experience projects and advocate for the future direction of design and user experience within the organization.

• Quickly and iteratively create comprehensive user flows, wireframes, interactive prototypes, and high-fidelity mockups, providing detailed and scalable visual design specifications for both web and mobile interfaces throughout the entire design lifecycle.

• Conduct and lead user research initiatives, employing a variety of methodologies to gather qualitative and quantitative data, and rigorously evaluate emerging design, technology, industry, and market trends to inform design decisions.

• Spearhead the design planning and strategic phases of projects, proactively proposing new UX ideas supported by strong, well-articulated rationale and data-driven insights.

• Independently deliver robust design solutions for problems of significant scope and complexity, navigating ambiguity and adapting design approaches to effectively meet the diverse needs of multiple stakeholders and business units.

• Champion the integration of analytics and user feedback loops to measure the success of design implementations, driving continuous improvement and optimizing user engagement and task completion rates.

• Mentor and guide other user experience professionals within the team, fostering a culture of design excellence and knowledge sharing to elevate the overall UX capabilities of the organization.

📝 Enhancement Note: The responsibilities have been reframed to highlight the strategic and leadership aspects of a Senior UX Designer role, particularly within a GTM or operational context. Emphasis is placed on influencing strategy, handling complex problems, and mentoring, which are critical for senior-level GTM operations. The original responsibilities are retained but contextualized for operational impact.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Visual Design, Human-Computer Interaction (HCI), Industrial Design, or a closely related field; alternatively, a relevant professional certification or equivalent practical work experience may be considered.

Experience: Minimum of 5 years of product or service design experience, with 8+ years strongly preferred. This experience should demonstrate a progression in handling complex design challenges and leading projects.

Required Skills:

• Proven ability to define, develop, and document UX design principles, interaction requirements, and user interface specifications.

• Exceptional communication, interpersonal, and presentation skills, with a demonstrated capacity to lead and innovate across diverse teams and organizational structures.

• Experience in mentoring and guiding junior user experience professionals, fostering talent development and design best practices.

• Demonstrated ability to influence stakeholders and lead projects from initial concept through successful delivery and ongoing optimization.

• A compelling portfolio showcasing a breadth of user experience activities, design processes, and impactful deliverables, illustrating problem-solving skills and design thinking.

• Strong understanding of analytics, target measurement, and engagement attribution models for evaluating user behavior and campaign effectiveness.

• Advanced proficiency with industry-standard design and prototyping tools, such as Sketch, InVision, Adobe Creative Suite (CS), Figma, or similar platforms. Preferred Skills:

• Experience within the healthcare, biotechnology, or pharmaceutical industries, with a deep understanding of clinical research workflows and regulatory environments.

• Familiarity with agile development methodologies and experience collaborating effectively within agile teams.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering teams.

• Experience designing for both web and mobile platforms, including responsive design principles.

• A strong understanding of A/B testing methodologies and experience using data to validate design decisions.

📝 Enhancement Note: The qualifications are expanded to include industry-specific experience (healthcare/CRO) and soft skills crucial for GTM operations, such as influencing, mentoring, and strategic planning. The preference for 8+ years of experience aligns with a senior-level role, implying a need for seasoned professionals capable of driving significant operational improvements.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects that highlight your end-to-end UX design process, from initial problem definition and user research to final design solutions and impact assessment.

• Include detailed case studies that clearly articulate the business problem, user needs, your specific role and contributions, design decisions, iterative process, and quantifiable outcomes or lessons learned.

• Demonstrate proficiency in creating various UX deliverables, including user personas, journey maps, user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• For each project, clearly outline the tools and methodologies used, and provide evidence of how your design solutions addressed complex requirements or improved operational efficiency.

• Highlight projects where you successfully translated complex regulatory requirements or intricate business processes into user-friendly interfaces. Process Documentation:

• Provide examples of how you have documented UX processes, design specifications, and interaction guidelines to ensure consistency and scalability across projects.

• Illustrate your approach to user research documentation, including research plans, methodologies, findings, and how these insights were synthesized and applied to inform design.

• Demonstrate experience in creating design system components or style guides that promote brand consistency and streamline the design and development process.

• Show evidence of how you have collaborated with development teams to ensure accurate implementation of designs and maintained design integrity throughout the development lifecycle.

📝 Enhancement Note: The portfolio requirements are tailored to emphasize the documentation and process-oriented nature of operations roles. The focus is on showcasing the how and why behind design decisions, demonstrating a structured approach to problem-solving and a clear understanding of how UX impacts operational efficiency and business outcomes, particularly within a regulated environment like clinical research.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Cincinnati, Ohio, with 8+ years of experience, the estimated salary range is $110,000 - $145,000 USD annually. This range accounts for the complexity of the role, the need for leadership and mentorship, and the specialized nature of UX design within the clinical research sector.

Benefits:

• Competitive compensation programs that recognize and reward performance.

• Comprehensive health, wellness, and retirement benefits, including medical, dental, and vision insurance, and a 401(k) plan.

• Generous Paid Time Off (PTO) policy, offering flexibility and work-life balance.

• Opportunities for professional development, including industry-leading onboarding and training programs, continuous learning, and defined career paths with clear advancement opportunities.

• Access to on-site amenities at the Cincinnati Headquarters:

  • State-of-the-art fitness and wellness facilities (24-7 access).
  • Multiple on-site dining options.
  • Convenient, free on-site parking.

• Company-sponsored social events and intramural sports, fostering a collaborative and engaging work environment.

• Potential for occasional Work-From-Home (WFH) flexibility after initial training and onboarding, aligning with Medpace's hybrid work model.

Working Hours: Standard full-time hours, typically 40 hours per week. While the role is primarily office-based, flexibility may be available for occasional remote work days as per company policy and team needs. The nature of design work often requires focused periods, with potential for some flexibility around core business hours to accommodate project deadlines and cross-functional team collaboration.

📝 Enhancement Note: Salary range estimated based on Glassdoor, Salary.com, and LinkedIn Salary data for Senior UX Designer roles in Cincinnati, OH, with 8+ years of experience in the tech/healthcare sector. Benefits are detailed from the provided text, highlighting those most relevant to a professional in a hybrid work environment. Working hours are defined with an emphasis on the hybrid nature and potential for focused work periods.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medpace operates as a full-service Clinical Contract Research Organization (CRO) within the Biotechnology, Pharmaceutical, and Medical Device industries. This sector is characterized by rigorous regulatory oversight, a strong emphasis on scientific integrity, and a mission-driven approach focused on advancing global health through medical research.

Company Size: Medpace employs over 6,000 people across more than 40 countries, indicating a large, established, and globally distributed organization. This size suggests a robust infrastructure, opportunities for diverse project involvement, and a structured environment for career progression.

Founded: Medpace was founded to provide comprehensive clinical development services. Its mission is to accelerate the global development of safe and effective medical therapeutics. This foundational purpose drives a culture focused on scientific excellence, data integrity, and patient outcomes.

Team Structure:

• The UX team is described as being in the "early stages of modernizing internally built software tools," suggesting a dynamic and evolving team structure. This implies opportunities to shape processes and influence direction.

• The role involves collaboration with a "cross-functional team," likely including software developers, product managers, project managers, and potentially subject matter experts from clinical operations or regulatory affairs.

• The reporting structure likely places the UX Designer within a product development or IT department, with potential for senior designers to lead or mentor others. Methodology:

• The team emphasizes a data-driven approach, using "collecting data and insights to drive the best UX." This suggests a reliance on user research, analytics, and performance metrics to inform design decisions.

• Workflow planning and optimization are core to the role, translating "complex workflows and regulatory requirements into UIs that are intuitive."

• Automation and efficiency practices are implied through the modernization of internal software tools, aiming to streamline processes and improve user productivity.

Company Website: https://careers.medpace.com

📝 Enhancement Note: The company context is detailed to reflect Medpace's position as a leading CRO. The implications of its size, industry, and mission are translated into what they mean for a UX professional, particularly regarding impact, collaboration, and career growth within a structured, globally oriented organization. The "modernizing software tools" aspect is framed as an opportunity for significant impact and influence.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a "Senior UX Designer," indicating a mid-to-senior level position. Professionals at this level are expected to operate with a high degree of autonomy, lead complex projects, mentor junior colleagues, and significantly influence design strategy and execution. In a GTM or operational context, this seniority implies a role in optimizing tools that directly support revenue-generating activities or critical business processes.

Reporting Structure: The Senior UX Designer will likely report to a UX Lead, Design Manager, or Director of Product Development. They will work closely with product managers, engineering leads, and other cross-functional stakeholders, acting as a key design voice within project teams.

Operations Impact: The Senior UX Designer's impact extends beyond aesthetics; it's critical for enhancing the efficiency and effectiveness of internal software used by clinical research professionals. By creating intuitive and streamlined user experiences, the designer directly contributes to:

• Increased Operational Efficiency: Reducing the time and effort required for users to complete tasks.

• Improved Data Integrity: Minimizing user errors through clear interfaces and workflows.

• Faster Clinical Trial Cycles: Accelerating the pace at which critical research data is collected and processed.

• Enhanced User Adoption & Satisfaction: Ensuring internal tools are well-received and utilized effectively, leading to better overall productivity.

• Support for GTM: While not directly sales-facing, optimized internal tools can improve the efficiency of client management, project delivery, and overall service quality, indirectly supporting revenue growth.

Growth Opportunities:

• Leadership & Mentorship: Opportunities to lead design initiatives, mentor junior designers, and potentially step into team lead or management roles as the UX function matures.

• Strategic Influence: Contribute to the long-term UX strategy for Medpace's software portfolio, shaping product roadmaps and design standards.

• Domain Expertise: Develop deep expertise in the clinical research domain, becoming a valuable asset in a highly specialized and regulated industry.

• Skill Specialization: Further develop expertise in specific areas of UX, such as user research, interaction design, or design systems.

• Cross-Functional Mobility: Potential to move into product management or operational roles within Medpace, leveraging a strong understanding of user needs and business processes.

📝 Enhancement Note: This section reinterprets the UX role through an operations and GTM lens. It emphasizes the "operations impact" by linking UX improvements to concrete business outcomes like efficiency, data integrity, and faster trial cycles, which are crucial for a CRO and indirectly support revenue. Growth opportunities are framed within a larger organizational context, highlighting leadership and strategic contributions.

🌐 Work Environment

Office Type: The role is primarily office-based within Medpace's headquarters in Cincinnati, Ohio, with a hybrid work arrangement. This suggests a structured work environment that balances in-office collaboration with remote flexibility.

Office Location(s): The primary work location is Medpace's modern corporate campus at 5375 Medpace Way, Cincinnati, Ohio, 45227. This campus is described as being in "Madison Square" and designed to support collaboration and productivity.

• Convenient access to on-site 24-7 fitness and wellness facilities.

• Multiple on-site dining options.

• Free on-site parking. Workspace Context:

• The environment is designed to foster collaboration, with a modern campus and opportunities for cross-functional interaction.

• Expect access to industry-standard design tools and technology, supporting efficient workflow and creative output.

• The team culture encourages open communication, mutual trust, and continuous learning, providing a supportive atmosphere for UX professionals.

• The office-based nature, combined with hybrid flexibility, allows for both focused individual work and dynamic team collaboration.

Work Schedule: The standard work schedule is typically 40 hours per week. While core hours will likely be established for team collaboration, the hybrid nature and the demands of design projects may allow for some flexibility in daily scheduling, provided project deadlines and team needs are met.

📝 Enhancement Note: The work environment is described to highlight the benefits of the Cincinnati headquarters and the hybrid work model. The focus is on how the physical space and company policies support collaboration, productivity, and work-life balance for a senior-level professional in a hybrid setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio by a Medpace team member to assess qualifications and alignment with the role's requirements.

• Hiring Manager/Team Interview: Typically involves a discussion about your experience, design philosophy, and approach to UX challenges. This may include behavioral questions related to leadership, collaboration, and problem-solving.

• Portfolio Presentation/Design Challenge: You will likely be asked to present specific case studies from your portfolio, detailing your process, decision-making, and the impact of your work. A design challenge or exercise may also be administered to assess your practical design skills and problem-solving abilities in real-time.

• Cross-functional Team Interviews: Meetings with potential collaborators (e.g., product managers, developers) to evaluate your ability to work effectively within a team, communicate design rationale, and integrate feedback.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and overall fit within the organization's culture and objectives.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your senior-level capabilities, problem-solving skills, and impact, particularly those involving complex workflows or regulated environments.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, your design decisions, and the measurable outcomes or business impact. Use a narrative structure to engage the reviewer.

• Show, Don't Just Tell: Include visuals of user flows, wireframes, prototypes, and final UI designs. Explain why specific design choices were made, linking them back to user needs and business objectives.

• Highlight Process: Emphasize your methodology, research techniques, iterative design process, and how you incorporated feedback and data. This demonstrates your systematic approach.

• Quantify Impact: Whenever possible, include metrics or evidence of how your designs improved user experience, efficiency, or other key business indicators.

• Tailor to Medpace: If possible, subtly tailor your presentation to highlight experience or interest in healthcare/CRO environments, and demonstrate an understanding of Medpace's mission and challenges.

Challenge Preparation:

• Understand the Context: If a design challenge is given, ensure you understand the problem statement, target users, and any constraints. Ask clarifying questions.

• Think Aloud: Articulate your thought process clearly. Explain your assumptions, design choices, and how you would approach the problem, even if you don't reach a final solution within the allotted time.

• Focus on Process: Demonstrate your systematic approach to problem-solving, user research, ideation, and iteration, rather than just focusing on a polished final output.

• Time Management: Allocate your time wisely across research, ideation, and prototyping/documentation phases.

📝 Enhancement Note: This section provides actionable advice for candidates applying for a Senior UX Designer role. The tips are focused on how to best present experience and skills relevant to operations and GTM impact, emphasizing process, problem-solving, and measurable outcomes. The advice is framed to help candidates stand out in a competitive hiring process, particularly for a role that bridges design with operational efficiency.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Advanced skill with design tools such as Sketch, InVision, Adobe Creative Suite (CS), and Figma is explicitly required. Candidates should be prepared to discuss their proficiency and preferred workflows within these platforms.

• User Research Tools: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Qualtrics, SurveyMonkey).

• Collaboration Platforms: Experience with tools like Jira, Confluence, Slack, or Microsoft Teams for seamless integration with development and product teams.

Analytics & Reporting:

• Web/Product Analytics: Strong understanding of analytics and target measurement. Proficiency with tools like Google Analytics, Adobe Analytics, or specialized product analytics platforms (e.g., Pendo, Mixpanel) to track user behavior and measure design effectiveness.

• Data Visualization: Ability to interpret data and potentially create basic visualizations or collaborate with analysts to communicate insights effectively.

CRM & Automation:

• While not primary UX tools, understanding how UX design interacts with CRM systems (e.g., Salesforce) and automation platforms is beneficial for context, especially if internal tools integrate with these systems.

• Knowledge of how user interface design impacts data input accuracy and workflow automation within business processes.

📝 Enhancement Note: This section details the technology stack, focusing on the explicitly mentioned design tools and inferring other essential tools for a Senior UX Designer in a modern software development environment. The emphasis is on tools that support the end-to-end design process, from ideation to analysis and collaboration, which are critical for operational efficiency.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: A strong emphasis on using data, analytics, and user research to inform design choices and measure impact, aligning with operational efficiency and ROI focus.

• User-Centricity: A commitment to understanding and solving user problems, ensuring that software tools are not only functional but also intuitive and efficient for those who rely on them.

• Collaboration & Communication: Fostering an environment where open communication, constructive feedback, and cross-functional teamwork are paramount for successful project delivery.

• Innovation & Continuous Improvement: Encouraging the exploration of new design trends, technologies, and methodologies to continuously enhance user experiences and optimize operational processes.

• Integrity & Quality: Upholding high standards in design execution and ensuring that solutions meet rigorous regulatory and business requirements, reflecting the critical nature of work in the CRO industry.

Collaboration Style:

• Cross-functional Integration: Actively partnering with product managers, engineers, QA testers, and potentially business stakeholders to ensure design solutions are technically feasible, strategically aligned, and meet user needs.

• Iterative Design Process: Embracing a culture of feedback and continuous iteration, where designs are shared early and often, and input from various stakeholders is valued.

• Knowledge Sharing: Participating in design critiques, sharing best practices, and contributing to the collective growth of the UX team and broader product development organization.

• Proactive Engagement: Taking initiative to identify opportunities for UX improvement and proactively engaging with teams to propose and implement solutions.

📝 Enhancement Note: This section elaborates on the company culture and values, translating them into operational terms relevant to a UX professional. The emphasis is on how these values translate into daily work, collaboration, and decision-making, particularly concerning data-driven approaches and continuous improvement, which are hallmarks of effective operations teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complexity: Translating highly complex clinical research workflows and stringent regulatory requirements into simple, intuitive user experiences presents a significant challenge.

• Driving Change in an Evolving Environment: Contributing to the modernization of internally built software tools requires influencing stakeholders, managing change resistance, and adapting to evolving business needs.

• Balancing User Needs with Business/Regulatory Constraints: Effectively advocating for user-centric design while adhering to strict industry regulations and business objectives requires strong negotiation and strategic thinking skills.

• Measuring UX Impact in a Specialized Industry: Quantifying the ROI of UX improvements in a clinical research context may require creative approaches to data collection and analysis, beyond standard web analytics.

Learning & Development Opportunities:

• Deep Domain Expertise: Gain in-depth knowledge of the clinical research industry, regulatory landscapes (e.g., FDA, EMA), and therapeutic areas, becoming a specialist in UX for healthcare.

• Leadership Development: Opportunities to lead design projects, mentor junior designers, and potentially influence the strategic direction of UX at Medpace.

• Advanced UX Methodologies: Explore and implement cutting-edge UX research and design techniques relevant to complex enterprise software.

• Cross-Functional Skill Building: Develop a deeper understanding of product management, software development lifecycles, and clinical operations through close collaboration.

• Industry Exposure: Potential to attend relevant industry conferences or training sessions focused on UX in regulated industries or healthcare technology.

📝 Enhancement Note: This section outlines potential challenges and growth opportunities, framing them within the context of a Senior UX Designer role in a specialized industry. The challenges are described in a way that highlights opportunities for skill development and strategic problem-solving, aligning with the expectations of a senior-level operations-focused role.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a highly complex process or regulatory requirement into a simple, user-friendly interface. What was your approach, and what was the outcome?" (Focus on your process, problem-solving, and impact.)

• "How do you balance user needs with technical constraints and business objectives, especially in a regulated industry like clinical research?" (Demonstrate your strategic thinking and negotiation skills.)

• "Walk me through a project where your UX design significantly improved operational efficiency or data integrity. What metrics did you use to prove success?" (Prepare a strong case study highlighting quantifiable results.)

• "How do you approach mentoring junior designers and influencing stakeholders who may not fully understand UX principles?" (Showcase your leadership and communication abilities.) Company & Culture Questions:

• "Based on your understanding of Medpace and the CRO industry, what do you see as the biggest UX challenges or opportunities for our internal software tools?" (Research Medpace, its mission, and the industry.)

• "How do you foster collaboration between design, development, and product management teams?" (Highlight your experience with cross-functional teamwork and communication.)

• "What are your thoughts on Medpace's hybrid work model, and how do you ensure productivity and collaboration in a hybrid setting?" (Demonstrate adaptability and understanding of modern work environments.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, use a clear story arc: Problem -> Your Role & Process -> Solution -> Outcome/Impact.

• Emphasize Your Process: Detail your research methods, ideation techniques, and iterative design loops. Show how you arrived at your solution.

• Quantify Outcomes: Present data, metrics, or qualitative feedback that demonstrate the success of your designs. Link these back to business objectives.

• Articulate Decisions: Explain the rationale behind your design choices, referencing user needs, business goals, and technical feasibility.

• Engage Your Audience: Be prepared to answer questions, discuss trade-offs, and elaborate on specific aspects of your work. Make it interactive.

📝 Enhancement Note: This section provides specific interview preparation advice, focusing on questions and strategies relevant to a Senior UX Designer role with operational impact. The emphasis is on demonstrating strategic thinking, problem-solving, and the ability to drive tangible business outcomes through design.

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📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the Medpace careers portal at https://careers.medpace.com/jobs/12937.

• Curate Your Portfolio: Select 3-5 of your most impactful UX projects, focusing on those that demonstrate your ability to solve complex problems, improve operational efficiency, and handle regulated environments. Ensure each project clearly outlines your process, decisions, and measurable outcomes.

• Tailor Your Resume: Highlight keywords and experiences directly related to UX design, product development, cross-functional collaboration, and any relevant industry experience (healthcare, CRO, or enterprise software). Quantify your achievements wherever possible.

• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on storytelling, articulating your design rationale, and demonstrating the impact of your work. Be ready to discuss your process and answer in-depth questions.

• Research Medpace: Familiarize yourself with Medpace's mission, services, industry position, and company culture. Understand the challenges and opportunities within the clinical research CRO space to better articulate your value proposition.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.