Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: InterSystems

Location: Boston, MA

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-11T14:34:10

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• Lead the design of next-generation enterprise software experiences for complex, data-rich systems, integrating AI capabilities to enhance user workflows and insights.

• Drive innovation in user experience by exploring emerging technologies, questioning assumptions, and pushing the boundaries of human-computer interaction for critical applications in healthcare, finance, and data management.

• Collaborate deeply with cross-functional teams, including engineers, product managers, and domain experts, to translate bold ideas into elegant, human-centered designs.

• Develop and iterate on prototypes, leveraging user research and testing to shape products from initial concept through to successful launch, ensuring precision and power without sacrificing usability.

📝 Enhancement Note: While this role is for a UX Designer, the heavy emphasis on enterprise software, data platforms, AI integration, and complex systems positions it within the broader GTM and operations ecosystem. The successful candidate will be instrumental in enabling sales and customer success by creating intuitive tools that drive adoption and demonstrate value of InterSystems' advanced solutions.

📈 Primary Responsibilities

• Drive innovation by questioning assumptions, exploring emerging technologies, and pushing for better ways to solve tough UX challenges in complex enterprise environments.

• Design human-centered experiences that simplify complexity without sacrificing power or precision, particularly for data-intensive applications and AI-driven workflows.

• Collaborate deeply with engineers, product managers, domain experts, and fellow UX designers to bring bold ideas to life, fostering a shared vision for product excellence.

• Prototype and iterate to discover what works—leveraging research, testing, and storytelling to shape products from concept to launch, ensuring a high degree of user adoption.

• Help evolve the UX strategy and design language for a broad ecosystem of InterSystems applications and services, ensuring consistency and coherence across the product portfolio.

• Explore and evaluate emerging AI capabilities, identifying opportunities to apply new tools, workflows, and interaction models to improve user experiences and internal UX practices.

• Define and evolve UX principles for AI-driven experiences, shaping how AI behaves across products with an emphasis on clarity, user control, appropriate automation, and trust.

• Design AI-powered features and workflows, collaborating with product, engineering, and data science teams to create intelligent, human-in-the-loop experiences.

📝 Enhancement Note: The responsibilities clearly indicate a strategic role in product evolution, directly impacting how users engage with sophisticated data and AI technologies. This requires a deep understanding of user needs within enterprise contexts, which is crucial for GTM success.

🎓 Skills & Qualifications

Education:

• Bachelor's or postgraduate degree in Human Computer Interaction (HCI), Interaction Design, Psychology, Graphic Design, Computer Science, Data Analytics, Machine Learning, or a related field is preferred. Experience:

• 7+ years of experience as a user experience designer (UXD) or generalist, including significant user research experience.

• Proven experience designing enterprise software, such as IDEs, data pipelines, big data analytics tools, machine learning workflows, data catalogs and management tools, or low-code tools.

• Demonstrated ability to think both creatively and analytically to solve complex design problems. Required Skills:

• Proficiency with industry-standard software for designing and prototyping (e.g., Figma).

• Strong storytelling, verbal, and written communication skills, with the ability to articulate design rationale and user needs effectively.

• Team-oriented approach with a high degree of self-motivation and ability to work independently.

• A continuous learning mindset, eager to explore and adapt to new technologies and methodologies.

• Experience designing for complex, data-hungry users and understanding their specific pain points and workflows.

• Ability to integrate and design for AI capabilities within enterprise applications. Preferred Skills:

• Understanding of W3C and 508 accessibility guidelines.

• Familiarity with terminology from data science/data engineering OR healthcare-related domains.

• Familiarity with basic programming concepts and terminology related to front-end web development.

• Experience working with Large Language Models (LLMs) and designing human-in-the-loop workflows.

📝 Enhancement Note: The emphasis on enterprise software and data-centric tools suggests the need for candidates who can grasp complex technical concepts and translate them into user-friendly interfaces. This aligns with the need for operations professionals to effectively utilize and champion these tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of enterprise software design projects, highlighting complexity and data-rich environments.

• Include case studies that demonstrate your end-to-end design process, from initial research and ideation through to final implementation and iteration.

• Provide examples of prototypes and user testing results that illustrate your ability to validate design decisions and measure impact.

• Detail your experience designing for specific enterprise domains such as data platforms, analytics, machine learning, or healthcare applications.

• Showcase your approach to integrating advanced technologies like AI and LLMs into user workflows. Process Documentation:

• Document your methodology for conducting user research, including qualitative and quantitative methods relevant to enterprise users.

• Illustrate your approach to prototyping, from low-fidelity wireframes to high-fidelity interactive prototypes, and how you use them for validation.

• Explain your process for collaborating with product managers and engineers, ensuring alignment and efficient handoffs.

• Detail how you measure the success of your designs, using metrics related to user adoption, task completion, efficiency, and satisfaction.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will be the primary means to assess a candidate's ability to handle complex enterprise design challenges and integrate new technologies like AI. For operations roles, this translates to understanding how design choices impact user adoption and overall GTM strategy.

💵 Compensation & Benefits

Salary Range:

• The estimated base compensation range for this role is $100,000 to $157,000 USD per year. This range is a good faith estimate based on various factors including experience, education, skills, and performance. Benefits:

• Medical, vision, and dental insurance

• Short-term and long-term disability insurance

• Life insurance

• 401(k) Profit Sharing Contribution

• Paid Time Off and Holidays

• Parental Leave

• Tuition reimbursement Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week, with flexibility to accommodate project needs and collaboration across different time zones, especially when working with remote team members or international stakeholders.

📝 Enhancement Note: The provided salary range is competitive for a Senior UX Designer in Boston, MA. The comprehensive benefits package is standard for a company of InterSystems' size and industry, offering strong support for employees' well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Data Management, Healthcare Technology, Financial Technology. InterSystems operates at the intersection of these critical sectors, providing foundational data technology for next-generation applications.

Company Size: InterSystems is a global company with 38 offices in 28 countries, indicating a substantial employee base and a significant market presence. This size suggests a structured yet dynamic environment with opportunities for broad impact.

Founded: Established in 1978, InterSystems has a long history and deep expertise in data technology, positioning them as a stable and experienced player in the market.

Team Structure:

• The UX team is part of a larger product development organization, working closely with product management and engineering.

• Collaboration is emphasized across UX designers, researchers, and potentially design system specialists.

• Expect to work on cross-functional teams dedicated to specific product areas (e.g., healthcare applications, data platforms, AI initiatives). Methodology:

• Data-Driven Design: Emphasis on leveraging user research, analytics, and testing to inform design decisions.

• Human-Centered Approach: Commitment to understanding user needs and creating intuitive, empowering experiences.

• Agile Development: Likely operates within an agile framework, requiring close collaboration and iterative development cycles.

• AI Integration: Actively exploring and implementing AI to enhance product capabilities and user workflows.

Company Website: https://www.intersystems.com/

📝 Enhancement Note: InterSystems' focus on critical systems like healthcare and finance means their culture likely values precision, reliability, and innovation. For a UX designer, this translates to designing solutions that are not only user-friendly but also robust and impactful in high-stakes environments.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicating a need for demonstrated expertise, leadership potential, and the ability to operate with a high degree of autonomy. The role involves not just execution but also strategic input into UX direction and methodology.

Reporting Structure: The Senior UX Designer will likely report to a UX Manager or Director, working within a dedicated UX team. They will collaborate closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The work of a Senior UX Designer directly impacts the usability and adoption of InterSystems' complex enterprise software. By creating intuitive interfaces for data platforms and AI-driven tools, this role enables users (including potentially sales, support, and implementation teams) to leverage these powerful solutions more effectively, ultimately driving customer satisfaction and revenue.

Growth Opportunities:

• Leadership in UX Strategy: Opportunity to influence the overall UX direction and design system for InterSystems' diverse product portfolio.

• Specialization in AI UX: Deepen expertise in designing for AI-powered features, human-in-the-loop systems, and conversational interfaces.

• Domain Expertise Development: Gain in-depth knowledge of critical sectors like healthcare and finance, becoming a subject matter expert in UX for these domains.

• Mentorship: Potential to mentor junior designers and contribute to the growth of the UX team.

• Cross-functional Influence: Opportunities to collaborate on strategic product decisions and influence the roadmap based on user insights.

📝 Enhancement Note: This role offers significant growth potential, particularly in the burgeoning field of AI UX within enterprise contexts. Success here can lead to leadership positions within the UX team or specialized roles focusing on AI or specific industry domains, which are highly valued in GTM operations.

🌐 Work Environment

Office Type: The role is listed as on-site in Boston, MA, suggesting a traditional office environment where in-person collaboration is prioritized. This setup is conducive to spontaneous brainstorming, team cohesion, and direct mentorship.

Office Location(s): Boston, Massachusetts, USA. This location places the role within a vibrant tech hub, offering access to talent and networking opportunities.

Workspace Context:

• Collaborative Spaces: Expect access to meeting rooms, whiteboarding facilities, and open areas designed for team collaboration and design thinking sessions.

• Tools & Technology: Access to standard design software (Figma), prototyping tools, and potentially specialized enterprise software for testing and development.

• Team Interaction: Regular opportunities for face-to-face interaction with fellow UX designers, product managers, engineers, and domain experts, fostering a dynamic and interactive work environment.

Work Schedule: The standard 40-hour work week is typical, but the demands of enterprise software development and cross-functional collaboration may require occasional flexibility to meet project deadlines.

📝 Enhancement Note: The on-site nature of this role emphasizes the value InterSystems places on in-person collaboration, which is often crucial for complex problem-solving and rapid iteration in enterprise software development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: Discussion with the hiring manager to delve deeper into experience, approach to UX challenges, and alignment with team goals.

• Portfolio Review: A critical stage where candidates present their work. Expect to walk through 2-3 key projects, detailing problem statements, design process, decisions made, user research, prototyping, testing, and outcomes. Focus on complex enterprise or data-driven projects.

• Technical/Team Interview: Potentially with other UX designers and/or product managers to assess design thinking, problem-solving skills, and collaboration style. May include a design exercise or whiteboard challenge.

• Final Interview: May involve senior leadership or cross-functional stakeholders to assess strategic thinking and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your experience with enterprise software, complex data systems, AI integration, and human-centered design for sophisticated users.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the measurable impact or outcomes. Use data and metrics to support your claims.

• Highlight AI & Data: Specifically showcase any work involving AI, LLMs, data visualization, data management, or complex analytics workflows. Explain your approach to making these complex areas accessible.

• Showcase Collaboration: Provide examples of how you collaborated with engineers, product managers, and domain experts.

• Be Prepared for Questions: Anticipate questions about your design decisions, how you handle feedback, your approach to accessibility, and your thoughts on emerging technologies like AI.

Challenge Preparation:

• Design Exercise: Be ready for a potential take-home assignment or an in-person/virtual design exercise focused on a complex problem related to data management, AI, or enterprise workflows.

• Problem-Solving: Practice articulating your thought process for solving ambiguous problems, breaking them down, and considering various constraints and user needs.

• AI Integration Scenarios: Consider how you would approach designing user experiences for AI-powered features, focusing on transparency, user control, and trust.

📝 Enhancement Note: A well-prepared portfolio that demonstrates experience with complex enterprise systems and AI is paramount. This directly translates to the ability to create tools that sales and operations teams can effectively use and sell.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a frequently used tool for design and prototyping. Proficiency is essential.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is beneficial.

• User Research Tools: Experience with platforms for user interviews, usability testing, surveys, and analytics (e.g., UserTesting.com, Maze, Qualtrics, Google Analytics).

Analytics & Reporting:

• Experience interpreting user analytics to inform design decisions.

• Familiarity with data visualization tools and principles, given the company's focus on data. CRM & Automation:

• While not a direct requirement for UX design, understanding how CRM systems and automation tools impact user workflows within enterprise contexts can be advantageous.

📝 Enhancement Note: Proficiency in Figma is a baseline requirement. The ability to leverage analytics and understand data is crucial, as this role is deeply embedded in data-centric products. For operations, understanding these tools means understanding how user interfaces drive adoption and efficiency.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore new technologies (especially AI) and push the boundaries of what's possible in UX.

• User-Centricity: A deep commitment to understanding and serving the needs of users, particularly those working with complex enterprise systems.

• Precision & Reliability: Given the critical nature of InterSystems' products in healthcare and finance, a value placed on accuracy, robustness, and dependable user experiences.

• Collaboration: Strong emphasis on teamwork and working effectively across disciplines to achieve common goals.

• Continuous Learning: An environment that encourages staying current with industry trends, new tools, and emerging technologies like AI.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product Management and Engineering is expected, involving regular communication, feedback loops, and shared ownership of product outcomes.

• Design Critique Culture: A culture where constructive feedback is welcomed and used to refine designs, leading to better user experiences.

• Knowledge Sharing: Encouragement of sharing best practices, research findings, and design patterns across the UX team and broader organization.

📝 Enhancement Note: The emphasis on collaboration and continuous learning aligns well with the dynamic nature of GTM operations, where cross-functional alignment and adaptability are key to success.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The core challenge is designing intuitive experiences for highly complex, data-intensive enterprise software and AI systems without sacrificing power or precision.

• AI Integration Nuances: Navigating the ethical and practical considerations of integrating AI, ensuring it enhances rather than complicates user workflows, and maintaining user trust.

• Cross-Disciplinary Collaboration: Effectively bridging the gap between user needs, business requirements, and technical constraints across diverse teams (e.g., data science, healthcare informatics, finance).

• Evolving Design Language: Contributing to and maintaining a cohesive design system and UX strategy across a broad and evolving product ecosystem.

Learning & Development Opportunities:

• AI UX Specialization: Deep dive into designing for AI-driven products, including LLMs and human-in-the-loop systems, becoming a leader in this emerging field.

• Industry Domain Mastery: Develop profound expertise in UX for sectors like healthcare and finance, understanding their unique regulatory and workflow challenges.

• Strategic Impact: Influence product roadmaps and UX strategies at a senior level, contributing to the company's long-term vision.

• Professional Development: Access to training, conferences, and resources to stay at the forefront of UX design and AI advancements.

📝 Enhancement Note: Successfully navigating these challenges will not only advance a UX designer's career but also provide valuable insights into the operational complexities of enterprise software adoption, which are highly relevant to GTM strategy.

💡 Interview Preparation

Strategy Questions:

• How would you approach designing a user interface for an AI-powered data analysis tool that needs to be both powerful for experts and accessible to less technical users?

• Describe a time you had to simplify a highly complex enterprise system for users. What was your process, and what were the results?

• How do you balance user needs with technical constraints and business objectives when designing enterprise software?

• What are your thoughts on the ethical implications of AI in enterprise applications, and how would you design for transparency and user control? Company & Culture Questions:

• Why are you interested in InterSystems and this specific role focusing on enterprise data and AI?

• How do you stay current with emerging UX trends, particularly in AI and complex data systems?

• Describe your experience working in a collaborative, cross-functional team environment.

• How do you handle constructive criticism or differing opinions on design decisions? Portfolio Presentation Strategy:

• Structure for Impact: Organize your presentation logically, starting with the business/user problem, your role, the process, key design decisions with rationale, and finally, the outcomes and learnings.

• Focus on Process: Emphasize your design thinking, research methods, iteration strategy, and how you validated your solutions. This is more critical than just showing final mockups.

• Quantify Results: Whenever possible, use data (e.g., increased user adoption, improved task completion rates, reduced errors, positive feedback metrics) to demonstrate the impact of your work.

• AI & Enterprise Relevance: Tailor your project selection and narrative to highlight your experience with complex systems, data, and AI, demonstrating your suitability for InterSystems' product landscape.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of enterprise UX challenges, a strong grasp of data-centric design, and a thoughtful approach to AI integration. This showcases an ability to create tools that drive operational efficiency and business value.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the InterSystems careers portal via the provided Greenhouse link.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience with enterprise software, complex data systems, AI integration, and human-centered design. Select projects that best align with InterSystems' focus areas (healthcare, finance, data management).

• Resume Optimization: Ensure your resume clearly outlines your 7+ years of experience, specific tool proficiencies (especially Figma), and achievements using quantifiable results where possible.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and experience with AI and complex systems. Prepare to present your portfolio with a strong narrative.

• Company Research: Familiarize yourself with InterSystems' products, their mission, and their commitment to data technology and AI. Understand their market position in healthcare and finance.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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