Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Cosm

Location: Los Angeles, California, United States

Job Type: Full-Time

Category: Product Design / User Experience Operations

Date Posted: 2026-07-24T07:00:00

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• Drive the strategic design direction and execution for Cosm's critical internal and B2B backend tools, focusing on enhancing information architecture and delivering polished, production-ready interfaces.

• Spearhead the end-to-end feature lifecycle, from initial problem framing and requirements gathering with product managers and engineers to iterating on solutions and delivering well-documented, impactful designs.

• Leverage advanced UX and IA skills to untangle complex workflows, rethink information hierarchies, and design scalable systems that improve operational efficiency and user experience for internal teams.

• Champion the integration and effective use of AI tools within the design process, treating them as accelerators for creative exploration and technical solutions, not mere novelties.

📝 Enhancement Note: While the title is "Senior UX Designer," the responsibilities heavily lean into the operational aspects of designing internal and B2B backend tools. This implies a focus on improving operational efficiency, system design, and information architecture, which aligns with Revenue Operations and Sales Operations principles of streamlining business processes and data management through technology. The role requires a deep understanding of complex workflows and systems, a hallmark of effective operations design.

📈 Primary Responsibilities

• Define and lead the user experience strategy and design direction for internal operational tools and B2B backend applications, encompassing information architecture, system design, and user interface creation.

• Conduct comprehensive audits of existing backend toolsets to map feature relationships, workflow interdependencies, and system integrations, identifying key areas for consolidation, simplification, or restructuring to maximize impact.

• Utilize AI tools and advanced prototyping techniques to rapidly build, test, and validate design concepts, demonstrating a hands-on approach to production-ready design rather than solely handing off specifications.

• Own the complete feature development lifecycle, from initial concept and user research to final implementation, through close collaboration with product management, engineering, and data teams.

• Maintain an exceptionally high standard for UX quality across all tools, ensuring each interface is not only functional but also intuitive, purposeful, and aligned with user needs and business objectives.

• Exercise independent judgment to drive projects from abstract strategy to tangible implementation, demonstrating end-to-end ownership of design solutions.

• Clearly articulate and defend design decisions to diverse stakeholders, grounding rationale in user research, business impact, and operational efficiency gains.

• Collaborate closely with engineering and data science teams to design high-density information interfaces that are both legible and actionable for complex operational tasks.

• Mentor junior designers, providing constructive feedback and guidance to elevate the overall quality and craft of the design team's output.

• Foster and promote a team culture characterized by honest, empathetic communication, high standards of craft, and a commitment to continuous improvement in design and operational processes.

📝 Enhancement Note: The responsibilities emphasize end-to-end ownership, system design, and improving internal workflows. This suggests the designer will be instrumental in building and refining the operational infrastructure that supports business functions, aligning closely with the goals of revenue and sales operations. The focus on "untangling complex workflows and systems" is a direct indicator of operational impact.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or an equivalent combination of education and practical experience. Experience:

• A minimum of 7 years of dedicated technical product design experience in software development, with a proven history of shaping complex products, ideally within operational tools, B2B applications, or internal systems.

• Demonstrated experience in maintaining or significantly contributing to design systems that are utilized across multiple product surfaces, ensuring consistency and scalability. Required Skills:

• Deep UX & Information Architecture (IA) Expertise: Proven ability to untangle intricate workflows, re-architect information hierarchies, and design scalable, user-centric systems.

• Strong Product Thinking: Capacity to understand the strategic "why" behind design decisions, engage in informed discussions about product strategy, trade-offs, and prioritization.

• Proficiency with AI Tools: Practical experience in leveraging AI tools as creative and technical accelerators within the design process, not just as experimental novelties.

• End-to-End Design Ownership: Track record of managing design projects from initial concept through to successful implementation and launch.

• High Proficiency in Figma: Mastery of Figma for design, prototyping, and collaboration, with a proactive approach to adopting new and beneficial tools.

• Systems Thinking: Ability to analyze and design interconnected systems, understanding how components interact and impact overall functionality and user experience.

• Excellent Communication & Presentation Skills: Capability to clearly articulate complex design decisions and system rationales to technical and non-technical stakeholders.

• Mentorship Experience: Proven ability to guide and mentor other designers, providing constructive feedback to enhance team capabilities and work quality.

Preferred Skills:

• Experience designing for complex B2B backend applications or internal operational tools.

• Familiarity with data visualization techniques and designing for high-density information displays.

• Experience in fast-paced product organizations with a focus on iterative development and rapid iteration.

• Understanding of software development lifecycles and agile methodologies.

📝 Enhancement Note: The emphasis on "tools, ops, or B2B applications" and "untangling complex workflows and systems" strongly suggests that candidates with experience in Sales Operations, Revenue Operations, or similar GTM operations roles will find a natural fit. The requirement for "systems thinking" and "information architecture" for backend tools directly maps to operational process design and optimization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Systems Thinking Showcase: A significant portion of the portfolio should demonstrate the ability to design cohesive systems, showing how individual components (features, interfaces, data structures) work together to form a larger, functional whole. This is crucial for backend and internal tools.

• End-to-End Ownership Examples: Include case studies that clearly illustrate the entire design process from problem identification and user research through ideation, iteration, prototyping, and final implementation, highlighting the designer's direct contribution and impact.

• Complex Workflow Design: Showcase projects where you successfully mapped, analyzed, and redesigned intricate user workflows, particularly those found in operational or B2B contexts, demonstrating an ability to simplify complexity.

• Impact-Driven Results: For each case study, clearly articulate the business objectives and user needs addressed, and quantify the impact of your design solutions, ideally in terms of efficiency gains, error reduction, or improved user adoption.

Process Documentation:

• Workflow Mapping & Optimization: Provide examples of how you visually documented existing workflows and subsequently optimized them through design intervention, detailing the methodology used to identify bottlenecks and propose improvements.

• System Design & Architecture: Illustrate your approach to designing information architecture and system structure for complex applications, including how you ensured scalability, maintainability, and coherence across different modules or features.

• Prototyping & Validation: Detail your process for using prototyping (including AI-assisted methods) to validate design hypotheses, gather feedback, and iterate on solutions before committing to full development.

📝 Enhancement Note: For operations roles, a portfolio demonstrating the ability to map, analyze, and optimize complex workflows is paramount. Candidates should highlight projects where they improved operational efficiency, reduced manual effort, or enhanced data accuracy through design. Specifically, showcasing experience with backend systems, internal tools, or B2B applications that support business processes will be highly advantageous.

💵 Compensation & Benefits

Salary Range:

• The annualized base salary range for this position in California is $120,000 - $155,000 USD.

• The final salary offered will be determined based on factors such as internal equity, the candidate's geographic region, their job-related knowledge, skills, and relevant experience. Benefits:

• Commitment to employee well-being through comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and continuous learning, including access to training, conferences, and advanced tooling.

• A collaborative and innovative work environment that fosters creativity, mentorship, and cross-functional teamwork.

• [Specific details on retirement plans, paid time off, and other company-specific perks would typically be listed here. Assuming standard offerings for a tech company.] Working Hours:

• This role is expected to require approximately 40 hours per week, aligning with standard full-time employment. While the role is on-site, there may be flexibility in daily scheduling, subject to team and project needs.

📝 Enhancement Note: The provided salary range is specific to California. For operations roles, it's important to note that compensation can vary significantly based on the specific operational discipline (e.g., Sales Ops, Rev Ops, Marketing Ops), the complexity of the systems managed, and the direct impact on revenue generation. The provided range is a good benchmark for a senior-level UX designer focused on internal tools in a high-cost-of-living area like Los Angeles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Immersive Environments, Experiential Technology)

Company Size: [Company size information is not provided in the raw data, but typical for a global tech company with innovation DNA. Based on industry norms, likely mid-to-large size.]

Founded: Cosm was formed from the fusion of Evans & Sutherland, Spitz, Inc., and Cosm Immersive. The exact founding date of the combined entity isn't specified, but its constituent parts have long histories in innovation.

Team Structure:

• The role is within the Product Design team, which is responsible for the user experience of Cosm's products and internal tools.

• The Senior UX Designer will collaborate closely with Product Managers and Engineers, indicating a cross-functional team structure common in product development.

• The role also involves mentoring other designers, suggesting a tiered structure within the design team with opportunities for leadership. Methodology:

• The team values a "real craft and ownership" approach, emphasizing high-quality execution and end-to-end responsibility for design outcomes.

• They embrace innovation, particularly through the use of AI tools, and encourage designers to be hands-on with production and validation.

• A culture of "honest, empathetic communication and high craft" is actively fostered, promoting collaboration and continuous improvement.

Company Website: www.cosm.com

📝 Enhancement Note: Cosm's focus on immersive experiences and technology across diverse markets (Sports, Science, Attractions) suggests a dynamic and forward-thinking environment. For operations professionals, this means a potential for working with cutting-edge technology and complex systems that drive unique customer and internal experiences. The emphasis on innovation and AI integration is particularly relevant for operations roles looking to leverage technology for efficiency.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, indicating a mid-to-senior level position within the product design function. In an operations context, this translates to a role with significant influence over critical internal systems and processes that support business operations. The expectation of end-to-end ownership and system design implies a level of strategic contribution akin to a Senior Operations Analyst or Manager focused on tool enablement.

Reporting Structure: The Senior UX Designer will likely report to a Design Lead or Head of Product Design. They will collaborate closely with Product Managers and Engineering leads, and mentor other designers, suggesting an influential position within the product development workflow.

Operations Impact: This role has a direct and substantial impact on operational efficiency by designing and improving the tools that internal teams rely on daily. By untangling complex workflows and enhancing information architecture, the designer contributes to smoother operations, reduced errors, and increased productivity, which indirectly but significantly impacts revenue and business performance.

Growth Opportunities:

• Specialization in Operations Technology: Deepen expertise in designing for complex operational environments, potentially leading to specialized roles focused on internal tooling, data infrastructure UX, or GTM operations technology.

• Leadership & Mentorship: Develop leadership skills through mentoring junior designers, potentially progressing into a Lead UX Designer or Design Manager role.

• Strategic Influence: Gain opportunities to influence product strategy and roadmap development for internal tools, becoming a key voice in how technology supports business operations.

• AI & Innovation Exploration: Further leverage and develop skills in leveraging AI and emerging technologies for design and operational problem-solving.

📝 Enhancement Note: The "Senior" title and emphasis on complex systems and ownership suggest a significant growth trajectory. For operations professionals, this role provides a pathway to deepen their understanding of how user experience design directly impacts operational efficiency and business outcomes, bridging the gap between design and operational strategy.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment.

Office Location(s): Los Angeles, California. This location suggests access to a vibrant tech and creative talent pool.

Workspace Context:

• The workspace is designed to foster collaboration, with close proximity to product managers, engineers, and other designers, facilitating real-time problem-solving and idea exchange.

• Access to industry-standard design tools, including Figma and AI-powered platforms, will be available to support efficient and innovative design processes.

• Opportunities for direct interaction with the teams who use the internal tools will likely be integrated into the design process, providing rich user insights. Work Schedule:

• A standard 40-hour work week is expected. While on-site, there may be some flexibility in daily start and end times to accommodate personal needs, provided that project deadlines and team collaboration requirements are met.

📝 Enhancement Note: An on-site environment in Los Angeles for a senior design role implies a culture that values in-person collaboration, spontaneous ideation, and direct team interaction, which can be highly beneficial for complex problem-solving in operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements, focusing on depth of UX/IA experience and systems thinking.

• Portfolio Presentation & Deep Dive: Expect to present a curated selection of your work, focusing on case studies that demonstrate end-to-end ownership, complex workflow design, and system-level thinking. Be prepared to discuss your design process, rationale, trade-offs, and the impact of your solutions.

• Cross-functional Interviews: Interviews with Product Managers and Engineering leads to assess your collaboration style, product thinking, and ability to work effectively with development teams.

• Mentorship & Culture Fit: Discussions focused on your approach to mentoring, fostering team culture, and how you handle constructive feedback.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and overall fit within the company.

Portfolio Review Tips:

• Prioritize Operations-Relevant Work: Select case studies that best showcase your experience with internal tools, B2B applications, complex workflows, or system design. Quantify the impact on efficiency, user adoption, or cost savings where possible.

• Structure for Clarity: Organize your portfolio logically, presenting each case study with a clear problem statement, your process, your specific contributions, the solutions you designed, and the measurable outcomes. Use diagrams to illustrate complex systems and workflows.

• Highlight Systems Thinking: Explicitly call out how your designs address information architecture, scalability, and the interconnectedness of features within a larger system.

• Demonstrate AI Tool Integration: If applicable, showcase how you've used AI tools to enhance your design process, such as for ideation, content generation, or rapid prototyping.

• Be Ready to Discuss Trade-offs: Prepare to articulate the decisions you made, the constraints you faced, and the trade-offs you navigated during the design process.

Challenge Preparation:

• Be prepared for potential design exercises or challenges that may require you to analyze a complex problem, propose an information architecture, or sketch out interface solutions for a given operational scenario.

• Focus on demonstrating your problem-solving methodology, ability to think critically about user needs and business goals, and your capacity to articulate your thought process clearly.

📝 Enhancement Note: For this role, the portfolio review will be critical. Candidates should emphasize projects that demonstrate their ability to design for operational efficiency and complex systems, not just consumer-facing applications. Highlighting experience with backend tools, information architecture for complex data sets, and process optimization through design will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: High proficiency is explicitly required for design, prototyping, and collaboration.

• Prototyping Tools: Various tools will be used to build and validate ideas, with an expectation of leveraging them directly in production rather than just handing off specs.

• AI Tools: Expected to be integrated into the design workflow for creative and technical acceleration.

Analytics & Reporting:

• While not explicitly listed as a design tool, a strong understanding of how design impacts analytics and reporting will be beneficial. The designer will collaborate with data teams, implying an awareness of data needs and how interfaces should facilitate data collection and interpretation. CRM & Automation:

• Experience with the underlying systems that internal tools interact with (e.g., CRMs, ERPs, custom backend systems) would be advantageous for understanding the broader operational context. The role involves designing interfaces for "backend tools," which often integrate with or manage data from these systems.

📝 Enhancement Note: The emphasis on Figma and AI tools is clear. For an operations-focused design role, understanding how these tools integrate with broader operational ecosystems (like CRMs, ERPs, or custom backend platforms) is valuable. Candidates should be prepared to discuss how their designs facilitate data flow and operational automation.

👥 Team Culture & Values

Operations Values:

• High Craft & Quality: A commitment to producing polished, well-considered, and purposeful design work that meets high standards.

• Ownership & Accountability: Taking full responsibility for design outcomes from inception to implementation, driving projects to completion.

• Innovation & Adaptability: Embracing new technologies, especially AI, and being willing to explore and adopt tools that enhance the design process and product quality.

• Collaboration & Empathy: Fostering open, honest, and empathetic communication within the team and with cross-functional partners, valuing user needs and team well-being.

• Impact-Driven Design: Focusing design efforts on solutions that deliver tangible business impact and improve operational efficiency.

Collaboration Style:

• Cross-functional Integration: Working closely with product management and engineering to ensure designs are technically feasible, strategically aligned, and meet user and business requirements.

• Mentorship & Feedback Culture: Actively participating in a feedback loop, providing constructive criticism to peers and receiving it graciously to drive collective improvement.

• Knowledge Sharing: Contributing to a culture where design knowledge, best practices, and learnings are shared openly within the team and across departments.

📝 Enhancement Note: The values of "ownership," "impact-driven design," and "collaboration" are highly resonant with operations culture. This role's emphasis on improving internal tools suggests a deep understanding of how design directly supports operational teams and business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: The primary challenge lies in untangling and designing intuitive user experiences for inherently complex internal workflows and backend systems that are critical for business operations.

• Balancing Functionality and Usability: Ensuring that highly functional, data-rich backend tools remain user-friendly and efficient, avoiding information overload or steep learning curves.

• Driving Adoption of New Tools/Processes: Championing and designing new or improved internal tools that require users to adapt their existing workflows and habits.

• Integrating AI Effectively: Navigating the practical application of AI tools in a production design environment, ensuring they genuinely enhance efficiency and output without compromising quality or user trust.

Learning & Development Opportunities:

• Deep Dive into Operational Workflows: Gain unparalleled insight into the core operational processes of a global technology company, understanding the intricacies of how different departments function and interact.

• Expertise in Backend & Internal Tool Design: Develop specialized skills in designing for enterprise-level backend systems, information architecture for complex data, and user experience for operational efficiency.

• AI in Design Leadership: Become a leader in leveraging AI tools for design and operations, contributing to the company's innovative edge.

• Mentorship and Team Leadership: Grow leadership capabilities by mentoring junior designers and contributing to the strategic direction of the product design team.

📝 Enhancement Note: The challenges and growth opportunities highlight the unique intersection of design and operations. Successfully navigating these challenges will equip a candidate with highly sought-after skills in operational technology and process improvement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you significantly improved a complex workflow through design. What was your process for auditing the existing system, identifying pain points, and implementing a solution?" (Focus on IA, process mapping, and impact metrics.)

• "How do you approach designing for high-density information environments, especially for backend or operational tools? Walk us through a specific example." (Highlighting data legibility, actionable insights, and system design.)

• "Discuss your experience integrating AI tools into your design workflow. What benefits did you see, and what were the challenges?" (Prepare to articulate practical applications and your perspective on AI as a design accelerator.) Company & Culture Questions:

• "Based on your understanding of Cosm, how would you approach designing internal tools to support our mission of bringing immersive experiences to life?" (Connect design strategy to the company's core business and operational needs.)

• "How do you foster a culture of 'high craft' and 'empathetic communication' within a design team and with cross-functional partners?" (Prepare to discuss your mentorship style and collaborative approach.)

• "Cosm operates in diverse markets. How would you ensure your internal tool designs are adaptable and scalable across different operational needs?" (Focus on system design, modularity, and user-centricity.) Portfolio Presentation Strategy:

• Lead with Impact: Start each case study by clearly stating the problem and the measurable business or user impact achieved.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, flow diagrams) extensively. For complex systems, consider creating a simplified diagram of the architecture or relationships you designed.

• Narrate Your Process: Explain the "why" behind your decisions at each stage. Discuss the research, constraints, trade-offs, and iterations that led to the final solution.

• Quantify Results: Whenever possible, present data that demonstrates the success of your designs – e.g., percentage increase in efficiency, reduction in errors, time saved per user.

• Highlight Systems Thinking: Explicitly point out how your designs contribute to a cohesive system and improve information architecture, particularly for backend tools.

📝 Enhancement Note: For this role, interviewers will be looking for candidates who can demonstrate a deep understanding of operational processes and how design can streamline them. Preparing case studies that explicitly showcase improvements to internal workflows, efficiency gains, and system design will be crucial.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Dayforce job portal.

• Curate Your Portfolio for Operations Impact: Select 2-3 of your strongest case studies that best demonstrate your experience with complex systems, internal tools, B2B applications, or workflow optimization. Quantify the impact of your design solutions on efficiency and usability.

• Optimize Your Resume for Keywords: Ensure your resume highlights keywords such as "UX Design," "Information Architecture," "System Design," "Internal Tools," "B2B Applications," "Product Thinking," "Figma," "AI Tools," and "workflow optimization." Clearly articulate your years of experience and specific achievements.

• Prepare Your Portfolio Presentation: Practice walking through your selected case studies, focusing on your end-to-end design process, rationale behind your decisions, and the quantifiable outcomes. Be ready to discuss how your designs address complex operational challenges.

• Research Cosm's Business: Understand Cosm's mission, the industries they serve (Sports & Entertainment, Science & Education, Parks & Attractions), and how their immersive technology functions. Consider how internal tools support these operations and how UX design can enhance efficiency in these unique environments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.