Senior UX Designer & Researcher (B2B Cybersecurity SaaS)

📍 Job Overview

Job Title: Senior UX Designer & Researcher (B2B Cybersecurity SaaS)

Company: Secomea

Location: Copenhagen, Capital Region of Denmark, Denmark

Job Type: Full-time

Category: Product Design & User Experience (UX)

Date Posted: July 28, 2026

Experience Level: 5-10 years

🚀 Role Summary

• Spearhead the design and research initiatives for a B2B Cybersecurity SaaS platform, focusing on intuitive user experiences and data-driven insights.

• Drive the end-to-end design process, from wireframing and prototyping to high-fidelity UI design, ensuring seamless integration with new technical foundations.

• Conduct rigorous user research to inform product strategy, advocating for user needs within complex B2B enterprise workflows.

• Collaborate closely with product management and engineering teams to ensure high-quality execution and maintain design intent throughout the development lifecycle.

• Contribute to and evolve a scalable design system to ensure consistency, usability, and efficiency across the product.

📝 Enhancement Note: This role is positioned as a senior individual contributor within the product team, emphasizing hands-on design and research execution. The focus on rebuilding UI on a new technical foundation and evolving product practices indicates a significant opportunity for impact and process improvement. The mention of advocating for the user in B2B contexts highlights the need for understanding different stakeholder needs (users vs. buyers).

📈 Primary Responsibilities

• Design intuitive and user-centered interfaces for a complex B2B SaaS platform, creating wireframes, mockups, high-fidelity designs, and interactive prototypes.

• Execute comprehensive user research methodologies, including usability testing, user interviews, and surveys, to synthesize actionable insights and recommendations.

• Partner with frontend and backend developers throughout the implementation phase to address technical constraints, ensure design integrity, and achieve high-quality product delivery.

• Actively contribute to the development, maintenance, and evolution of the company's design system to promote consistency and scalability.

• Champion the user's perspective in cross-functional product discussions, balancing the needs of end-users with those of purchasing stakeholders in the B2B cybersecurity domain.

• Drive the advancement of UX practices, standards, and understanding of UX value across the broader organization.

• Analyze user behavior and product performance data (e.g., using Amplitude) to identify areas for design improvement and measure the impact of design changes on key metrics like efficiency and satisfaction.

• Collaborate with product management to define product roadmaps and features, ensuring user needs are central to strategic planning.

• Own the design process for new features and product enhancements, from initial concept to final release and iteration.

📝 Enhancement Note: The responsibilities emphasize a full-cycle design ownership, from strategic input and user research to detailed design execution and post-handoff collaboration. The explicit mention of "owning delivery beyond handoff" and "ensuring design intent survives to the final product" points to a need for strong collaboration and problem-solving skills with engineering.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in UX Design, Human-Computer Interaction, Graphic Design, Psychology, or a related field is typically expected for senior roles. Equivalent practical experience will also be considered.

Experience: A minimum of 5+ years of professional experience in product design and user research, specifically within complex B2B SaaS environments.

Required Skills:

• Proven experience designing complex, data-heavy, role-based enterprise workflows with a focus on simplifying user interaction.

• Demonstrated ability to apply and evolve established design systems, component libraries, and B2B UX patterns.

• Proficiency in conducting various user research methods, including usability testing and user interviews.

• Strong skills in wireframing, mockups, high-fidelity UI design, and interactive prototyping.

• Expertise with design and prototyping tools, particularly Figma.

• Experience with analytics and user behavior tracking tools such as Amplitude.

• Familiarity with collaboration and documentation tools like Confluence.

• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and rationale effectively to diverse stakeholders.

• A pragmatic and adaptable approach to design methodology, understanding when to apply full processes versus more direct solutions. Preferred Skills:

• Experience with user research platforms like Dovetail.

• Prior exposure to the cybersecurity, Operational Technology (OT), or other complex, regulated B2B domains.

• Experience creating AI-generated mockups or "vibe-designing" in Figma, grounded in real frontend components.

• Familiarity with product marketing and understanding the nuances of B2B purchasing cycles.

• Experience in a matrix organization, working effectively across teams without direct authority.

📝 Enhancement Note: The requirements strongly emphasize B2B SaaS experience and the ability to handle complexity. The "nice to have" skills like AI-generated mockups and cybersecurity domain knowledge suggest areas where candidates can differentiate themselves. The note about courage to apply despite gaps implies a focus on core competencies and potential over a perfect checklist.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design and research projects, with a strong emphasis on B2B SaaS applications.

• Case studies demonstrating experience with complex, data-heavy enterprise workflows and how design solutions simplified them.

• Examples of contributions to or application of design systems, highlighting consistency and scalability.

• Evidence of user research initiatives, including methodologies used, insights generated, and how these insights influenced design decisions.

• Demonstrations of prototyping skills and how prototypes were used for validation and feedback. Process Documentation:

• Showcase of a pragmatic approach to design methodology, illustrating how you adapt processes based on project needs and constraints.

• Examples of collaboration with engineering teams, detailing how you partnered to ensure design quality and overcome technical challenges.

• Documentation of how you have advocated for the user and influenced product strategy based on research findings.

• Evidence of work that ties design efforts to measurable outcomes (e.g., efficiency gains, user satisfaction improvements, Core Web Vitals).

📝 Enhancement Note: For a Senior UX Designer & Researcher role, the portfolio is paramount. It needs to go beyond static visuals and demonstrate a deep understanding of the design process, research impact, and the ability to navigate complex B2B environments. Highlighting tangible business outcomes is critical.

💵 Compensation & Benefits

Salary Range: For a Senior UX Designer & Researcher in Copenhagen with 5-10 years of experience in B2B SaaS and specialized skills, the estimated salary range would likely be between DKK 45,000 to DKK 65,000 per month, or approximately DKK 540,000 to DKK 780,000 annually. This range is based on industry benchmarks for senior design and research roles in Denmark, considering the specialized nature of B2B cybersecurity SaaS and the cost of living in Copenhagen.

Benefits:

• Opportunity to be a key driver of UX and research at a pivotal moment in product evolution.

• Close collaboration with the Director of Product Management to define the next generation of user experience.

• Work in a fast-growing company with opportunities to expand responsibilities and competencies.

• Exposure to contemporary industrial technology and cybersecurity challenges.

• A diverse and inclusive work environment with colleagues from 30+ nationalities.

• Potential for professional development and skill enhancement in a dynamic market.

• Competitive salary and benefits package (specifics would be detailed during the interview process).

• A positive and open work atmosphere that values initiative and creativity.

Working Hours: The role is full-time, with standard working hours typically around 37-40 hours per week. Secomea's culture emphasizes initiative and an open mindset, which may translate to some flexibility in working hours, though specific policies would need to be confirmed.

📝 Enhancement Note: Salary is an estimation based on general Danish market rates for senior tech roles and cost of living in Copenhagen. Specific benefits are inferred from the "Why Join Secomea?" section and general expectations for senior roles. The ~40 hours per week is a standard full-time assumption.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, Cybersecurity, Operational Technology (OT), Industrial IoT. Secomea operates in a critical sector providing secure remote access solutions to industrial environments, which is increasingly important due to rising cybersecurity threats in manufacturing and infrastructure.

Company Size: Secomea is a global leader and appears to be in a growth phase, with offices across multiple continents and a network of partners worldwide. This suggests a dynamic environment where individual contributions can have a significant impact. The company size is likely mid-to-large, fostering both structured processes and opportunities for agility.

Founded: Founded in Denmark in 2008, Secomea has over fifteen years of experience in the OT and secure remote access market. This history indicates stability and deep domain expertise.

Team Structure:

• The UX team is embedded within the Product Management team.

• The Senior UX Designer & Researcher reports to the Director of Product Management.

• This structure implies a close working relationship with product managers, influencing product strategy and roadmap directly.

• Collaboration is expected across product management, engineering (frontend and backend developers), product marketing, and other stakeholders across the business. Methodology:

• Data-Driven Design: Emphasis on using insights from user research and analytics (e.g., Amplitude) to inform design decisions and measure outcomes.

• User-Centered Mindset: A core value is advocating for the user's needs, even when distinct from buyer needs in B2B contexts.

• Pragmatic Design Process: Acknowledging that design processes should be adapted to project needs, balancing thoroughness with efficiency.

• Design System Adoption: Reliance on established design systems and component libraries for consistency and scalability.

• Collaborative Execution: Working closely with development teams to ensure high-quality implementation and address technical constraints.

Company Website: https://careers.secomea.com (primary job portal URL provided) and https://www.secomea.com/ (corporate website).

📝 Enhancement Note: The company's focus on cybersecurity and OT provides a unique context for UX challenges. The embedded UX team structure suggests strong product alignment and influence. The emphasis on pragmatism and adapting processes is key for a senior role.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Senior," indicating a high level of autonomy, expertise, and responsibility. A Senior UX Designer & Researcher is expected to lead complex projects, mentor junior designers (if applicable), and significantly influence product strategy and design practices. The role is pivotal in shaping the user experience of a core B2B SaaS product during a period of significant evolution (rebuilding UI).

Reporting Structure: Reporting to the Director of Product Management places this role at a strategic level within the product organization. This provides direct access to leadership and opportunities to influence product direction and prioritization. The role is part of the UX team, suggesting opportunities for peer collaboration and knowledge sharing within that discipline.

Operations Impact: The impact of this role is directly tied to the success of Secomea's B2B SaaS platform. By creating intuitive, data-driven, and trustworthy user experiences, the Senior UX Designer & Researcher will:

• Enhance user adoption and satisfaction, leading to increased customer retention.

• Improve operational efficiency for users, a critical factor in B2B purchasing decisions for complex software.

• Contribute to product market fit and competitive advantage in the cybersecurity and OT space.

• Influence the perception of product quality and usability, supporting sales and marketing efforts.

• Drive the evolution of the company's design system, enabling faster and more consistent product development across the board. Growth Opportunities:

• Leadership in UX: Opportunity to become a leader in UX and research practices within Secomea, potentially mentoring junior team members or leading design initiatives.

• Product Strategy Influence: Direct involvement in defining the next generation of the product, offering significant strategic impact.

• Domain Expertise: Deepen expertise in B2B SaaS, cybersecurity, and Operational Technology, highly valuable and in-demand skill sets.

• Process Improvement: Play a key role in building and refining design practices, standards, and a shared understanding of UX value across the organization.

• Cross-functional Development: Enhance collaboration and communication skills by working across diverse teams (Product Management, Engineering, Marketing, Sales).

• Technical Evolution: Gain experience with new technical foundations for the platform and potential involvement with emerging technologies like AI-driven design tools.

📝 Enhancement Note: The growth opportunities are framed around leadership, strategic influence, and specialized domain expertise, aligning with a senior-level role. The company's current phase of rebuilding its UI presents a unique chance to shape a product's foundation.

🌐 Work Environment

Office Type: Secomea has offices in Denmark (Copenhagen), the United States, Japan, and China. The Copenhagen office is likely a modern, professional workspace conducive to collaboration. Given the mention of "growing product team" and the nature of UX work, the environment is expected to be dynamic and team-oriented.

Office Location(s): The primary office for this role is located at Sundkaj 125, 2150 København, Denmark. This location in Copenhagen offers access to a vibrant tech ecosystem and good public transportation links.

Workspace Context:

• Collaborative Environment: The role emphasizes close collaboration with product management, engineering, and other stakeholders, suggesting an open-plan office or shared workspace design that facilitates communication and interaction.

• Tools & Technology: Access to industry-standard design and research tools (Figma, Amplitude, Confluence, Dovetail) is integral to the workspace. The company is also exploring AI-generated mockups, indicating a forward-thinking approach to tooling.

• Operations Team Interaction: Regular interaction with the UX team and product management will be part of the daily routine, fostering a shared understanding and iterative design process. The "embedded" nature of the UX team means daily touchpoints with product and engineering.

Work Schedule: The role is full-time, with an anticipated 40-hour work week. While a standard schedule is expected, Secomea's culture of "initiative and an open mindset" might allow for some flexibility, particularly for deep work sessions or accommodating different time zones when collaborating globally. The hybrid work arrangement suggests a balance between in-office collaboration and remote work flexibility.

📝 Enhancement Note: The hybrid work aspect, combined with a collaborative culture, suggests a balance designed to foster both focused work and team synergy. The Copenhagen location places the role within a European tech hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements.

• Hiring Manager Interview: An in-depth discussion with the Director of Product Management to understand your background, approach to UX design and research, and cultural fit. This stage will likely focus on your experience with B2B SaaS and complex workflows.

• Portfolio Presentation & Case Study: A session where you present selected case studies from your portfolio, demonstrating your problem-solving skills, design process, research methodologies, and impact. Be prepared to discuss your role, decisions, and outcomes in detail.

• Team/Cross-functional Interview: Interviews with other designers, product managers, and potentially engineers to assess collaboration skills and how you integrate into the team.

• Final Interview/Offer: A concluding discussion to finalize details and extend an offer.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your most relevant B2B SaaS projects that best showcase your skills in complex data-heavy workflows, design systems, and user research.

• Tell a Story: For each case study, clearly articulate the problem, your role and process, the challenges faced, your solutions, the research conducted, and the measurable outcomes achieved. Emphasize the "why" behind your design decisions.

• Highlight B2B Nuances: Specifically address how you handled the complexities of B2B environments, including different user personas, stakeholder needs, and the integration of design into enterprise workflows.

• Showcase Process & Pragmatism: Demonstrate your adaptability in design methodology. Explain how you balanced thoroughness with efficiency and how you collaborated with engineering.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., increased efficiency, improved user satisfaction scores, reduced error rates).

• Design System Contribution: If applicable, showcase your experience with design systems, including how you contributed to, maintained, or leveraged them.

Challenge Preparation:

• Design Challenge: You may be given a take-home design challenge or a live design exercise to assess your problem-solving skills, ideation, and execution under time constraints. Focus on understanding the problem deeply and articulating your thought process.

• Research Synthesis: Be prepared to discuss how you would approach a specific research problem or how you have synthesized complex research findings into actionable insights.

• System Thinking: Practice articulating how your designs fit into larger systems and workflows, especially in a data-heavy B2B context.

• Stakeholder Management: Prepare examples of how you have managed conflicting stakeholder needs or advocated for user-centric solutions in challenging environments.

📝 Enhancement Note: The emphasis on portfolio presentation and case studies is high. Candidates should prepare to deeply articulate their process, decision-making, and the tangible impact of their work, especially within the B2B SaaS context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and likely design system management. Proficiency is essential.

• Amplitude: A key tool for product analytics, user behavior tracking, and data-driven decision-making. Experience in interpreting and acting on Amplitude data is crucial.

• Confluence: For documentation, team collaboration, and knowledge sharing, particularly for design specifications, research findings, and project planning.

• Dovetail (Nice to have): A platform for user research synthesis, repository management, and insight sharing. Experience here would be a significant advantage.

Analytics & Reporting:

• Amplitude: As mentioned, critical for understanding user behavior, product adoption, and feature usage.

• Internal Reporting Tools: Secomea likely uses internal dashboards or reporting mechanisms to track product performance, which the UX team would leverage.

CRM & Automation:

• While not direct UX tools, understanding how the product integrates with CRM systems (e.g., Salesforce, HubSpot) or automation platforms, and how user data flows, could be beneficial for context. The focus is on the user experience within the SaaS product.

📝 Enhancement Note: The specified tools (Figma, Amplitude, Confluence, Dovetail) are standard for modern UX roles, particularly in SaaS. Amplitude's inclusion highlights the data-driven nature of the role.

👥 Team Culture & Values

Operations Values:

• Initiative & Open Mindset: Secomea encourages employees to take ownership and explore new ideas. This means proactively identifying UX opportunities and challenges.

• Creativity & Dedication: Valuing innovative solutions and a commitment to delivering high-quality work.

• Open & Positive Atmosphere: Fostering a supportive environment where collaboration and open communication are encouraged.

• Data-Driven Approach: Decisions are informed by data, research, and measurable outcomes, ensuring UX efforts are tied to business objectives.

• User Advocacy: A fundamental commitment to understanding and representing the end-user's needs and experience.

• Collaboration: Strong emphasis on working effectively with diverse teams across product, engineering, and business functions.

• Pragmatism: Applying design principles and processes thoughtfully, adapting them to achieve the best outcomes efficiently.

Collaboration Style:

• Embedded UX: The UX team is embedded within Product Management, ensuring tight integration and alignment with product strategy.

• Cross-functional Partnership: Close working relationships with product managers, engineers, and product marketing managers are essential for successful product development.

• Iterative Feedback: A culture that likely embraces iterative design and development, with regular feedback loops between design, product, and engineering.

• Shared Understanding: The role aims to "raise UX maturity" and build a "shared understanding of UX value," indicating a proactive approach to communication and education about UX principles across the organization.

📝 Enhancement Note: The culture emphasizes proactivity, collaboration, and a blend of creativity with data-driven pragmatism. The "embedded" nature of UX is a key cultural indicator for how design integrates with product development.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of B2B SaaS: Designing for intricate, data-heavy enterprise workflows requires deep understanding of user needs, technical constraints, and business objectives.

• Balancing User vs. Buyer Needs: In B2B, the end-user experience must be compelling enough to drive adoption, while also meeting the strategic and financial requirements of the purchasing decision-maker.

• Raising UX Maturity: Contributing to building and scaling design practices within an organization, especially during a period of product evolution, requires strong communication, influence, and strategic thinking.

• Technical Foundation Rebuild: Working with a new technical foundation for the UI presents opportunities for innovation but also requires careful navigation of new constraints and collaboration with engineering.

• Matrix Organization: Operating effectively across teams without direct authority requires strong negotiation, influence, and relationship-building skills.

Learning & Development Opportunities:

• Deepen Domain Expertise: Gain specialized knowledge in cybersecurity and Operational Technology (OT), highly critical and evolving fields.

• Advance Design Leadership: Grow into a leadership role within UX, potentially mentoring, leading initiatives, or defining strategic UX direction.

• Master Design Systems: Become proficient in evolving and scaling complex design systems that support a growing B2B SaaS product.

• Data-Driven Product Evolution: Enhance skills in leveraging product analytics (Amplitude) and user research to drive significant product enhancements and measure impact.

• Cross-functional Influence: Develop strong stakeholder management and communication skills by working closely with Product Management, Engineering, and other business units.

• Explore Emerging Tech: Potentially engage with AI-driven design tools and new UI development paradigms.

📝 Enhancement Note: The challenges are directly tied to the nature of B2B SaaS and the company's current stage of product development. The growth opportunities are framed around leadership, domain specialization, and strategic impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you significantly simplified a complex, data-heavy enterprise workflow through UX design. What was your process, and what were the measurable outcomes?" (Focus: B2B complexity, process, impact)

• "How do you balance the needs of end-users with the requirements of business stakeholders in a B2B SaaS context? Provide an example." (Focus: B2B nuance, advocacy, stakeholder management)

• "Walk us through a user research project you led. How did you define the research goals, what methods did you use, and how did your findings directly influence the product design?" (Focus: Research methodology, insight synthesis, impact)

• "How do you approach working with a new technical foundation and collaborating with developers to ensure high-quality design execution and that design intent survives?" (Focus: Technical collaboration, implementation quality)

• "Describe your experience with design systems. How have you contributed to or leveraged them? What are the key principles for maintaining a scalable design system?" (Focus: Design systems, consistency, scalability) Company & Culture Questions:

• "Why are you interested in Secomea and our mission to protect the factory floor?" (Focus: Company mission alignment, industry interest)

• "How do you see your role in 'raising UX maturity' within an organization?" (Focus: Proactive contribution, thought leadership)

• "Describe your preferred collaboration style, especially when working within a product team embedded with product management and engineering." (Focus: Team dynamics, collaboration fit) Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly outline: Problem Statement, Your Role & Responsibilities, Research & Discovery, Design Process & Iterations, Solution/Outcome, Measurable Results, Key Learnings.

• Emphasize B2B SaaS Context: Highlight how your designs addressed the specific challenges and user needs within a B2B SaaS environment.

• Showcase Pragmatism: Explain how you adapted your process, made trade-offs, and collaborated with engineering to achieve functional and high-quality results.

• Quantify Impact: Use data, metrics, and user feedback to demonstrate the success and value of your design work.

• Be Ready for Deep Dives: Prepare to answer detailed questions about any aspect of your projects, your decision-making process, and your reasoning.

📝 Enhancement Note: Interview questions will heavily probe B2B experience, complex problem-solving, and the ability to deliver measurable impact. The portfolio presentation is a critical component.

📌 Application Steps

To apply for this Senior UX Designer & Researcher position:

• Visit the Secomea careers portal and submit your application through the provided link: https://careers.secomea.com/jobs/8139004-senior-ux-designer-researcher-b2b-cybersecurity-saas

• Portfolio Customization: Curate your portfolio to prominently feature 2-3 of your most impactful B2B SaaS projects that demonstrate experience with complex workflows, design systems, and user research. Ensure case studies clearly articulate problem, process, solution, and measurable outcomes.

• Resume Optimization: Tailor your resume to highlight keywords such as "B2B SaaS," "UX Design," "User Research," "Figma," "Amplitude," "Design Systems," and experience with "complex enterprise workflows" and "data-heavy applications." Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design process, research methodologies, and the impact of your work using the STAR method (Situation, Task, Action, Result). Prepare to present your portfolio case studies coherently and answer strategic questions about B2B UX challenges.

• Company Research: Thoroughly research Secomea's mission, products (especially their B2B cybersecurity SaaS platform), industry presence, and company culture. Understand their user base and the critical nature of their services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.