Senior UX Design Lead - REMOTE

📍 Job Overview

Job Title: Senior UX Design Lead

Company: Jobgether (Partner Company)

Location: New York, New York, United States

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: May 03, 2026

Experience Level: 10+ Years

Remote Status: Remote Solely

🚀 Role Summary

• Lead end-to-end UX design for complex SaaS portal surfaces and post-login experiences across multiple digital properties.

• Drive UX strategy and execution, influencing the design of digital products that foster small business growth.

• Mentor fellow designers to elevate design standards and contribute to a robust design system.

• Collaborate closely with Product Managers and engineering teams in an agile environment to deliver intuitive and engaging user experiences.

• Ensure all design outputs adhere to accessibility standards and align with the company's design system.

📝 Enhancement Note: This role is a Senior UX Design Lead position, implying a significant level of autonomy, strategic input, and mentorship responsibility. The focus on "portal surfaces" and "post-login experiences" suggests a need for expertise in designing user flows for established users, likely within a platform or service environment. The mention of "small business growth online" indicates a target user base and business objective that UX decisions must support.

📈 Primary Responsibilities

• Own the complete UX design lifecycle for portal surfaces, from initial customer problem identification to high-fidelity deliverables, including detailed journey mapping and interaction design.

• Champion the development and authoring of reusable components and interaction patterns within the company's design system.

• Actively participate in and lead design critique sessions to foster a culture of continuous improvement and elevate design quality across the UX team.

• Partner with Product Managers to ensure all design initiatives are strategically aligned with identified customer pain points and measurable business outcomes.

• Collaborate cross-functionally with engineering and product teams to ensure seamless execution and delivery of engaging user experiences.

• Uphold and enforce accessibility standards and compliance with the established design system across all design outputs.

• Mentor and guide junior and mid-level designers, providing constructive feedback and fostering their professional growth.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution (designing, authoring components) and leadership (leading critiques, mentoring). The emphasis on "systems thinking" and "design patterns" over just UI suggests a need for a strategic, architectural approach to design, not just pixel-pushing.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, or a related field is typically expected for senior-level design roles. Equivalent practical experience will also be strongly considered.

Experience: 10+ years of progressive experience in UX and product design, with a proven track record of successfully designing complex SaaS product surfaces.

Required Skills:

• Extensive experience in end-to-end UX design, from discovery and research to wireframing, prototyping, and final high-fidelity design.

• Proven expertise in modern design system tools (e.g., Figma, Sketch, Adobe XD) and methodologies for building and maintaining design systems.

• Strong systems thinking capabilities, with a focus on identifying and leveraging design patterns for scalability and consistency.

• Demonstrated ability to collaborate effectively with Product Managers and engineering teams within an agile development framework.

• Excellent communication and presentation skills, with the ability to articulate complex design decisions and rationale to senior leadership and cross-functional teams.

• Experience in designing for web hosting or Small and Medium-sized Business (SMB)-facing products is highly desirable.

• Proficiency in user journey mapping and interaction design.

Preferred Skills:

• Experience in leading design initiatives and mentoring other designers.

• Familiarity with user research methodologies and incorporating user feedback into the design process.

• Ability to manage multiple projects and stakeholders in a fast-paced environment.

• Experience with A/B testing and data-driven design optimization.

📝 Enhancement Note: The "10+ years" of experience requirement, coupled with "Principal" or "Senior Lead" in the title, indicates this is a highly experienced role. The emphasis on "SaaS product surfaces" and "complex" systems points to a need for candidates who can handle intricate user flows and business logic. The preference for "systems thinking" and "design patterns" suggests the company values a strategic, scalable approach to design over isolated UI elements.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing at least 3-5 significant projects, with a strong emphasis on complex SaaS product experiences.

• Detailed case studies that illustrate the end-to-end design process, from problem definition and user research to solution development and impact measurement.

• Evidence of systems thinking, demonstrating how you've used or contributed to design systems, component libraries, or pattern-based design approaches.

• Prototypes or interactive demos that highlight complex interaction design and user flows.

Process Documentation:

• Case studies should clearly outline the problem statement, user research findings, design challenges, proposed solutions, and the iterative design process.

• Demonstrate how you collaborated with Product Managers and Engineering teams, including examples of problem-solving and decision-making processes.

• Include metrics or quantifiable outcomes where possible, showcasing the impact of your design work on user engagement, conversion rates, or business goals.

• Highlight contributions to design systems, including the creation of reusable components or interaction patterns.

📝 Enhancement Note: For a senior design role, the portfolio is paramount. It needs to go beyond just showcasing aesthetics; it must demonstrate strategic thinking, process rigor, and tangible impact. The emphasis on "complex SaaS" and "systems thinking" means candidates should highlight projects where they solved intricate problems and contributed to scalable design frameworks, not just individual screens.

💵 Compensation & Benefits

Salary Range: For a Senior UX Design Lead with 10+ years of experience in New York City, the estimated salary range is typically between $170,000 - $230,000 annually. This range can vary based on specific company compensation structures, the candidate's exact experience and negotiation, and the precise scope of responsibilities.

Benefits:

• Work-life balance: Emphasis on well-being and sustainable work practices.

• Diversity and Inclusion: Programs and initiatives fostering a diverse and inclusive workplace culture.

• Comprehensive Health Insurance: Including HSA (Health Savings Account), medical, dental, and vision coverage.

• Retirement Savings: 401K matching program to support long-term financial planning.

• Life Insurance: Provided to offer financial security for beneficiaries.

• Generous Paid Time Off: Ample vacation policies to encourage rest and rejuvenation.

• Professional Development: Opportunities for career growth, skill enhancement, and continuous learning.

• Mentorship Programs: Access to guidance and support from experienced professionals.

• Employee Resource Groups (ERGs): Engagement in diverse affinity groups for networking, support, and professional development.

Working Hours: The role is listed as full-time, typically implying around 40 hours per week. Given the remote nature and the emphasis on work-life balance, there may be flexibility in daily scheduling, but consistent availability for collaboration during core business hours is expected.

📝 Enhancement Note: Salary for a Senior UX Design Lead in New York City is competitive. The provided range ($170K-$230K) is based on industry benchmarks for senior-level design roles in major tech hubs, considering the 10+ years of experience and the "Lead" title. The benefits are comprehensive, reflecting a mature company offering that prioritizes employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, focusing on Software and Digital Products, likely with a specialization in tools or platforms for Small and Medium-sized Businesses (SMBs) and online growth.

Company Size: Not explicitly stated, but the mention of "multiple projects and stakeholders," "design critique sessions," and a "UX team" suggests a mid-sized to large organization, or a well-established startup with dedicated departments.

Founded: Not specified, but the existence of a formal design system and comprehensive benefits implies a company that has moved beyond its early startup phase and is investing in mature operational processes and employee experience.

Team Structure:

• The UX team likely includes other designers (junior to mid-level) who will be mentored by this role.

• Close collaboration with Product Management and Engineering teams is a core aspect of the structure.

• Reporting lines likely lead up to a Head of Design, VP of Product, or a similar senior leadership position.

Methodology:

• Data-Driven Design: Emphasis on measurable outcomes and customer problem identification suggests a data-informed approach.

• Agile Development: Collaboration with engineering in an agile environment indicates iterative development cycles.

• Design System-Centric: A focus on authoring reusable components and patterns points to a disciplined approach to design consistency and efficiency.

• User-Centricity: Driving design from customer problems ensures a primary focus on user needs and experience.

Company Website: https://jobgether.com/ (This is the Jobgether website, not necessarily the partner company's. The partner company's website is not provided.)

📝 Enhancement Note: Jobgether is a platform for job matching, so this role is with a partner company. The description implies the partner company is focused on technology solutions for SMBs, particularly in online growth, web hosting, or similar digital service areas. The culture appears to value structured design processes, collaboration, and employee development.

📈 Career & Growth Analysis

Operations Career Level: This Principal UX Design Lead role is at an advanced career stage, typically considered senior leadership within the design function. It requires not only expert-level design skills but also strategic thinking, mentorship capabilities, and the ability to influence product direction.

Reporting Structure: The role will likely report to a Director or VP of Product/Design. The individual will, in turn, lead and mentor other UX designers on the team, fostering a collaborative and growth-oriented design environment.

Operations Impact: The UX Design Lead's work will directly influence the usability, engagement, and effectiveness of digital products, particularly those aimed at fostering small business growth. This impact translates into user retention, customer satisfaction, and ultimately, revenue growth for the partner company and its SMB clients. By ensuring intuitive and efficient user experiences, the role plays a critical part in the company's Go-To-Market success.

Growth Opportunities:

• Leadership Expansion: Potential to grow into a Head of Design or Director role overseeing larger design teams and broader product portfolios.

• Strategic Influence: Opportunity to shape the overall product vision and design strategy for key digital properties.

• Specialization: Deepen expertise in specific areas like design systems, user research leadership, or product strategy.

• Cross-functional Leadership: Take on lead roles in major product initiatives, collaborating with executive stakeholders.

• Mentorship Development: Enhance leadership and coaching skills by guiding and developing design talent.

📝 Enhancement Note: This role offers significant opportunities for career advancement into higher levels of design leadership or product strategy. The emphasis on mentorship and strategic influence positions it as a stepping stone for individuals aiming for executive-level positions in design or product management.

🌐 Work Environment

Office Type: Fully remote. This implies a distributed workforce, with team members collaborating digitally.

Office Location(s): While the job is posted with a New York City location, the "Remote Solely" status indicates that candidates can work from anywhere within the United States, provided they can align with the specified timezone requirements (likely EST for collaboration).

Workspace Context:

• Collaborative Digital Environment: Expect a heavy reliance on digital collaboration tools (e.g., Slack, Zoom, Miro, Figma) for communication, brainstorming, and design reviews.

• Operations Tools and Technology: Access to industry-standard design and prototyping software (Figma, Sketch, Adobe XD), design system platforms, and project management tools.

• Team Interaction: Regular virtual meetings, design critiques, and collaborative work sessions with Product Managers, Engineers, and other designers. Opportunities for informal virtual "water cooler" chats or team-building activities may exist.

Work Schedule: Full-time (typically 40 hours/week) with potential for flexible scheduling. However, significant overlap with the US Eastern Time Zone (EST) will be necessary for effective collaboration with product and engineering teams. This flexibility allows operations professionals to manage their time while ensuring critical project deadlines and meeting attendance.

📝 Enhancement Note: The fully remote nature necessitates strong self-discipline and proactive communication. Candidates should be comfortable working autonomously and leveraging digital tools to maintain connectivity and productivity within a distributed team.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A review of your resume and portfolio by Jobgether's AI or a recruiter to assess alignment with core requirements.

2. Hiring Manager Interview: A conversation with the hiring manager to discuss your experience, approach to design, and fit with the team's culture and needs. This may involve a high-level portfolio walkthrough.

3. Design Challenge/Case Study Presentation: You will likely be asked to present a detailed case study from your portfolio, focusing on a complex SaaS project. This will assess your problem-solving skills, design process, systems thinking, and ability to articulate your rationale. Alternatively, a take-home design challenge might be assigned.

4. Cross-functional Interviews: Meetings with Product Managers and Engineering leads to assess collaboration skills, understanding of technical constraints, and ability to work in an agile environment.

5. Final Interview/Executive Review: Potentially a discussion with senior leadership to evaluate strategic thinking and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best demonstrate your experience with complex SaaS products, systems thinking, and end-to-end design ownership.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the measurable outcomes. Use visuals effectively.

• Highlight Systems Thinking: Explicitly show how you contributed to or leveraged design systems, patterns, and reusable components.

• Demonstrate Collaboration: Explain how you worked with Product Managers and Engineers, and how you handled feedback and trade-offs.

• Quantify Impact: Wherever possible, include data, metrics, or user feedback to demonstrate the positive impact of your design work.

• Prepare for Questions: Be ready to discuss your design decisions, trade-offs, and how you would approach specific challenges within the partner company's context.

Challenge Preparation:

• Revisit Your Portfolio: Ensure you can speak confidently and in detail about your presented case studies.

• Understand the Business: Research the partner company's mission, target audience (SMBs), and product offerings. Think about their potential design challenges.

• Practice Presentation: Rehearse your case study presentation to ensure clarity, conciseness, and impact within a typical time limit (e.g., 30-45 minutes).

• Anticipate Questions: Prepare answers for common UX design interview questions related to process, collaboration, mentorship, and handling difficult feedback.

📝 Enhancement Note: The interview process for a senior role is rigorous. The portfolio presentation is a critical component, serving as the primary means to assess strategic thinking, process, and impact. Candidates should prepare to defend their design decisions and demonstrate leadership potential.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as industry standard), Sketch, Adobe XD.

• Design Systems: Experience with building, maintaining, or contributing to robust design systems. Familiarity with component libraries and pattern definition.

• Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace.

• Whiteboarding & Ideation: Miro, Mural, FigJam for virtual collaborative sessions.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact.

CRM & Automation:

• While not a direct CRM role, understanding how UX design integrates with CRM and marketing automation platforms (e.g., Salesforce, HubSpot) for user journeys can be beneficial.

• Experience with project management tools like Jira, Asana, or Trello for agile workflow management.

📝 Enhancement Note: Proficiency in Figma is almost a prerequisite for modern UX roles. The emphasis on "design systems" and "systems thinking" suggests a need for candidates who understand how to build scalable and maintainable design frameworks, not just create individual screens.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Deep commitment to understanding and solving user problems, particularly for SMBs.

• Collaboration: Strong emphasis on cross-functional teamwork with Product and Engineering to achieve shared goals.

• Excellence & Quality: Striving for high standards in design execution, user experience, and adherence to design systems.

• Continuous Improvement: A culture that embraces feedback, learning from data, and iterative design processes.

• Efficiency & Scalability: Valuing design systems and patterns that promote consistency and reduce redundant work.

• Inclusion & Diversity: Commitment to building an inclusive environment where diverse perspectives are valued.

Collaboration Style:

• Partnership-Oriented: Working closely and proactively with Product Managers to define problems and solutions, and with Engineers to ensure feasibility and quality implementation.

• Constructive Feedback Culture: Encouraging open dialogue and critique sessions to elevate design quality and foster team growth.

• Knowledge Sharing: Promoting the sharing of best practices, new techniques, and insights across the design team and with other departments.

• Data-Informed Decision Making: Integrating user data and business metrics into design discussions and decisions.

📝 Enhancement Note: The culture values a blend of user advocacy, collaborative execution, and a commitment to high-quality, scalable design. The emphasis on mentorship and critique suggests a supportive yet high-performance design team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing competing priorities and feedback from Product Management, Engineering, and senior leadership.

• Scaling Design Systems: Ensuring the design system remains robust, up-to-date, and adopted across a growing product suite.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote environment.

• Designing for Diverse SMB Needs: Catering to a broad range of user technical abilities and business requirements within the SMB segment.

• Mentorship Demands: Successfully guiding and developing the skills of multiple designers while managing individual design contributions.

Learning & Development Opportunities:

• Advanced Design Leadership: Opportunities to hone strategic planning, team management, and executive communication skills.

• Industry Best Practices: Staying abreast of emerging UX trends, tools, and methodologies through conferences, workshops, and online courses.

• Cross-Functional Exposure: Gaining deeper insights into product management, engineering, and business strategy through close collaboration.

• Design System Evolution: Contributing to the strategic direction and evolution of the company's design system.

• Mentorship and Coaching: Developing leadership capabilities through formal and informal coaching of design team members.

📝 Enhancement Note: The challenges are typical for a senior leadership role in a growing tech company, focusing on balancing strategic vision with execution and team development. The growth opportunities are geared towards expanding leadership influence and deepening strategic impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence product strategy based on UX insights. What was the outcome?" (Focus on your ability to translate user needs into business strategy and use data to support your recommendations.)

• "How do you approach building or contributing to a design system? What are the key challenges and benefits?" (Highlight your understanding of scalability, reusability, and the process of creating/maintaining design assets.)

Company & Culture Questions:

• "What interests you about working with SMB-focused products and contributing to online business growth?" (Show you've researched their mission and understand the target user.)

• "How do you foster a collaborative environment within a remote design team and with cross-functional partners?" (Discuss your communication strategies, use of collaboration tools, and approach to feedback.)

Portfolio Presentation Strategy:

• Structure: Problem -> Research -> Ideation/Design -> Solution -> Impact/Metrics.

• Storytelling: Make it engaging. Explain the 'why' behind your decisions.

• Visuals: Use high-quality mockups, prototypes, and diagrams.

• Data: Quantify your impact whenever possible. If you don't have hard numbers, use qualitative feedback or projected benefits.

• Role Clarity: Clearly state your specific contributions, especially if it was a team project.

• Conciseness: Stick to the allotted time, focusing on the most impactful aspects of your work.

📝 Enhancement Note: Prepare to not only showcase your design work but also to articulate your strategic thinking, leadership potential, and ability to drive business outcomes through user-centered design within a collaborative, remote environment.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Jobgether.

• Portfolio Customization: Ensure your portfolio prominently features complex SaaS projects and highlights your experience with design systems and end-to-end UX ownership. Tailor your case studies to emphasize systems thinking and measurable impact.

• Resume Optimization: Update your resume to clearly detail your 10+ years of experience, specific accomplishments in UX/product design, and proficiency with relevant tools and methodologies. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on clear storytelling, strategic rationale, and quantifiable results. Prepare to discuss your approach to mentorship and remote collaboration.

• Company Research: Research Jobgether and understand their role in the hiring process. While the partner company's identity might be revealed later, consider the general landscape of SMB-focused technology solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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