Senior User Experience (UX) Engineer

📍 Job Overview

Job Title: Senior User Experience (UX) Engineer

Company: Bask Health

Location: Brazil

Job Type: FULL_TIME

Category: User Experience (UX) Design / Engineering

Date Posted: 2026-04-14

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the strategic redesign and enhancement of the user interface for a cutting-edge telehealth platform, focusing on intuitive design and robust functionality.

• Drive user-centered design principles to translate complex telehealth workflows into seamless, user-friendly experiences, ensuring accessibility and adherence to best practices.

• Collaborate with executive leadership, product management, and engineering teams to align UX design strategies with business objectives and technical feasibility.

• Utilize advanced design and prototyping tools to create compelling visual assets, interactive prototypes, and comprehensive user journey maps.

• Champion user research initiatives to deeply understand target audience needs, pain points, and preferences, informing design decisions and product iterations.

📝 Enhancement Note: This role is identified as "Senior" based on the explicit mention of working "directly with the CEO, Director of Design" and leading the "rework of our user interface," indicating a high level of autonomy and strategic input expected from the candidate. The focus on building "software infrastructure that will serve as the backbone of telehealth" and the mention of "robust complexity" suggests a need for a designer who can manage intricate systems.

📈 Primary Responsibilities

• Spearhead the comprehensive rework of Bask Health's existing user interface, ensuring it is intuitive, user-friendly, and aesthetically aligned with brand identity.

• Conduct in-depth user research, including surveys, interviews, and persona development, to gain a profound understanding of target audience needs, pain points, and behavioral patterns within the telehealth context.

• Translate complex technical requirements and business objectives into elegant, user-centric design solutions, creating wireframes, interactive prototypes, and high-fidelity mockups.

• Collaborate closely with software developers, product managers, and other stakeholders to ensure design feasibility, gather critical insights, and foster a shared vision for the product.

• Develop and refine information architecture and user flows to streamline complex processes, simplify interactions, and enhance overall usability and system navigation.

• Perform rigorous usability testing, analyze feedback, and iterate on designs to optimize the user experience and ensure alignment with accessibility standards and best practices.

• Define and maintain design system components and guidelines to ensure consistency, scalability, and brand coherence across the platform.

• Stay abreast of the latest trends and advancements in UX/UI design, telehealth technology, and product development methodologies to drive continuous innovation.

📝 Enhancement Note: The primary responsibilities were expanded to reflect a senior-level role by emphasizing leadership in UI rework, in-depth user research, and strategic collaboration with executive and cross-functional teams. The mention of a "serverless platform built using Vercel, Next.js, Prisma and PlanetScale" was incorporated to highlight the technical environment the UX Engineer will be working within, suggesting a need to understand modern web development stacks.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of proven experience in User Experience (UX) Design, UI Design, or a similar role, with a demonstrated track record of successfully delivering complex digital products.

Required Skills:

• User Experience (UX) Design: Deep expertise in user-centered design principles, user journey mapping, and workflow optimization.

• UI Design & Prototyping: Proficiency in creating wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools.

• User Research: Proven ability to conduct and synthesize qualitative and quantitative user research to inform design decisions.

• Design Tools Proficiency: Expert-level command of design and prototyping software such as Figma, Sketch, or Adobe XD.

• Information Architecture: Strong understanding of organizing and structuring content for optimal usability and navigation.

• Usability & Accessibility: In-depth knowledge of usability testing methodologies and WCAG accessibility standards.

• Cross-functional Collaboration: Demonstrated ability to work effectively with engineering, product management, and business stakeholders.

• Problem-Solving: Exceptional analytical and creative problem-solving skills to address complex design challenges.

Preferred Skills:

• Experience with modern web development frameworks (e.g., Next.js) and their implications for UX implementation.

• Familiarity with serverless architectures and cloud platforms (e.g., Vercel).

• Knowledge of data management tools and databases (e.g., Prisma, PlanetScale).

• Experience in rapid prototyping and iterative design cycles within an agile development environment.

• Understanding of brand strategy and how to translate it into cohesive user experiences.

📝 Enhancement Note: The experience level was inferred from "Senior User Experience (UX) Engineer" and the description of working directly with the CEO and Director of Design, suggesting mid-to-senior level experience. Specific design tools mentioned in the raw description (Adobe XD, Sketch, Figma) were highlighted, along with core UX competencies like User Research, Wireframing, Prototyping, and Usability Testing. The preferred skills section was enhanced by incorporating the technology stack mentioned in the job description (Vercel, Next.js, Prisma, PlanetScale) to provide candidates with a clearer picture of the technical environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 significant UX projects, with a strong emphasis on complex application design and user interface rework.

• Detailed case studies that articulate the problem statement, your design process, key decisions, user research methodologies, and the measurable impact of your solutions.

• Visual examples of wireframes, user flows, interactive prototypes, and final UI designs, demonstrating your ability to translate concepts into tangible outputs.

• Evidence of your ability to optimize complex workflows and information architecture for enhanced user experience and efficiency.

Process Documentation:

• Clear documentation of your design process, from initial research and ideation through to final implementation and iteration.

• Examples of how you have collaborated with engineering teams to ensure technical feasibility and efficient implementation of designs.

• Case studies that highlight your approach to maintaining brand consistency and adhering to accessibility standards throughout the design lifecycle.

• Documentation illustrating your ability to balance sophisticated functionality with intuitive user interaction, particularly in technical or complex domains.

📝 Enhancement Note: This section was developed by inferring typical requirements for a "Senior" UX role. A strong portfolio is crucial for UX professionals, and the emphasis here is on showcasing complex projects, detailed process documentation, and measurable impact, which are key indicators of senior-level capability and strategic thinking. The mention of specific technologies in the job description (Vercel, Next.js, Prisma, PlanetScale) was also considered to suggest the type of technical context that might be relevant for portfolio examples.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision coverage, potentially through an international provider or a local plan.

• Paid Time Off (PTO): Generous vacation days, sick leave, and public holidays, adhering to Brazilian labor laws and potentially enhanced by company policy.

• Professional Development: Budget for conferences, training, online courses, and certifications to support continuous learning in UX/UI design and relevant technologies.

• Remote Work Stipend: Allowance for home office setup, internet, and utilities to ensure a productive and comfortable remote working environment.

• Equity/Stock Options: Potential for company stock options, reflecting the entrepreneurial spirit and growth phase of the company.

• Flexible Working Hours: While the role implies a standard 40-hour work week, flexibility in daily scheduling may be offered to accommodate different time zones and personal needs.

Working Hours:

• Approximately 40 hours per week, with flexibility in daily scheduling to facilitate collaboration across different time zones. The role requires significant availability for user research, team meetings, and design reviews.

📝 Enhancement Note: Since no salary information was provided, a salary range estimate was generated for Brazil, considering the role's seniority (Senior UX Engineer, 5-10 years experience), remote nature, and the potential for compensation aligned with international standards for remote workers. Benefits were extrapolated based on typical offerings for full-time, remote roles in tech companies, with specific consideration for Brazilian labor laws and common tech industry perks. The working hours were inferred from the "FULL_TIME" employment type.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Telehealth)

Company Size: Small to Medium-sized (Startup phase, growing team)

Founded: Not specified, but implied to be a relatively new venture given the focus on building foundational software infrastructure.

Team Structure:

• The UX Engineer will be a key early member of the design and product team, reporting directly to the Director of Design.

• Collaboration will be exceptionally close with the CEO, Product Managers, and a remote team of software developers.

Methodology:

• Agile Development: Expect an iterative approach to product development, with rapid prototyping and continuous feedback loops.

• Data-Driven Design: Decisions will be informed by user research, usability testing, and potentially platform analytics.

• Entrepreneurial Spirit: A culture that values initiative, innovation, and a willingness to adapt and contribute across different areas.

• Remote-First Collaboration: Emphasis on asynchronous communication tools, clear documentation, and proactive engagement to overcome geographical barriers.

Company Website: bask.health

📝 Enhancement Note: Company culture details were inferred from the job description's emphasis on working "directly with the CEO," "deep rooted entrepreneurial spirit," and building the "backbone of telehealth." The company size is estimated as a startup given these characteristics. The "Methodology" section was populated with common practices in tech startups focusing on product development and remote collaboration.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor / Lead Designer

Reporting Structure: Reports to the Director of Design, with direct interaction and influence on strategic decisions made by the CEO. This dual reporting structure highlights the significant impact and visibility of the role.

Operations Impact: The UX Engineer will directly shape the user experience of Bask Health's core telehealth platform, influencing user adoption, satisfaction, and retention. Their work is foundational to the company's ability to deliver effective and scalable healthcare services, directly impacting the company's revenue potential and market positioning.

Growth Opportunities:

• Leadership in Design: Opportunity to establish and grow the UX function within a rapidly scaling startup, potentially leading to a Head of UX or Design Lead role as the company expands.

• Product Strategy Influence: Direct involvement in shaping the product roadmap and long-term vision of the telehealth platform.

• Skill Specialization: Deepen expertise in telehealth UX, complex system design, or modern web technologies (Vercel, Next.js).

• Mentorship: As an early senior hire, there's potential to mentor junior designers as the team grows.

• Equity and Impact: Significant opportunity for career advancement and financial growth through potential equity in a high-growth startup.

📝 Enhancement Note: The career analysis focuses on the implications of a "Senior" title in a startup environment. The "Operations Impact" section ties the UX role directly to business outcomes like revenue and market positioning, which is crucial for operations-focused roles. Growth opportunities are framed around leadership, strategic influence, and skill development, typical for senior positions in growing companies.

🌐 Work Environment

Office Type: Fully Remote

Office Location(s): Brazil (Primary location for the role, implying adherence to Brazilian labor laws and potential for local team integration if other employees are based there).

Workspace Context:

• Digital Collaboration: The work environment is heavily reliant on digital collaboration tools (e.g., Slack, Zoom, Figma, project management software) for communication, design reviews, and team synchronization.

• Autonomy and Flexibility: As a remote role, expect a high degree of autonomy in managing your workday, with flexibility in scheduling, provided deadlines and collaboration needs are met.

• Startup Culture: A dynamic and fast-paced environment where adaptability and proactive problem-solving are highly valued.

• Cross-functional Integration: Close working relationships with engineering and product teams, fostering a collaborative and solutions-oriented atmosphere.

Work Schedule:

• Primarily based on a 40-hour work week, with the understanding that flexibility may be required to accommodate meetings with stakeholders in different time zones, particularly if Bask Health has US-based operations or clients.

📝 Enhancement Note: The "Work Environment" section directly addresses the "Fully Remote" aspect and the "Brazil" location. It emphasizes the digital nature of collaboration, the autonomy expected, and the dynamic startup environment, all of which are critical factors for remote professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, cultural fit, and interest in Bask Health's mission.

• Portfolio Review & Deep Dive: A dedicated session where you will present your portfolio, walking through 2-3 key projects. Expect in-depth questions about your design process, decision-making, and impact.

• Technical/Design Challenge: A practical exercise, potentially involving a design critique of an existing interface, a small design task, or a case study presentation, to evaluate your problem-solving skills and design approach.

• Cross-functional Interviews: Meetings with members of the engineering and product teams to assess collaboration skills, technical understanding, and alignment with team dynamics.

• Final Interview: A discussion with the CEO or Director of Design to assess strategic thinking, cultural alignment, and overall fit for the senior role.

Portfolio Review Tips:

• Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges, your solutions, and the measurable outcomes. Focus on the 'why' behind your design decisions.

• Showcase Complexity: Highlight projects that demonstrate your ability to handle intricate systems, complex data, or challenging user flows, particularly relevant to the telehealth domain.

• Demonstrate Impact: Quantify results wherever possible. Use metrics (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores) to prove the value of your design work.

• Tailor to Bask Health: If possible, subtly weave in how your skills and experience align with the specific needs of Bask Health's telehealth platform and its startup environment.

• Be Prepared for Critique: Be ready to discuss design choices critically and defend your decisions with rationale.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the telehealth industry, common user needs, and potential design challenges in healthcare technology.

• Practice Design Critiques: Be ready to analyze and provide constructive feedback on existing UI/UX designs.

• Think Through Technical Constraints: Consider how modern web technologies (Next.js, Vercel) might influence design possibilities and constraints.

• Structure Your Presentation: For any case study or challenge presentation, use a clear, logical structure that mirrors your design process.

📝 Enhancement Note: The interview process and portfolio review tips were tailored for a senior UX role in a startup. Emphasis is placed on strategic thinking, impact demonstration, and handling complex projects, which are critical for senior hires. The technical stack mentioned in the job description is also integrated into the preparation advice.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Proficiency in at least one is essential).

• User Research: Tools like UserTesting.com, SurveyMonkey, Google Forms, or similar platforms for conducting and analyzing user feedback.

• Collaboration: Slack, Microsoft Teams, or similar for real-time communication and asynchronous discussions.

• Project Management: Jira, Asana, Trello, or similar for tracking design tasks, sprints, and project progress.

Analytics & Reporting:

• Web Analytics: Google Analytics, Amplitude, Mixpanel, or similar for understanding user behavior on the platform.

• Heatmap & Session Recording: Hotjar, FullStory, or similar for visualizing user interactions and identifying usability issues.

CRM & Automation:

• While not directly a UX tool, understanding how CRM data might inform user segmentation or how automation impacts user journeys could be beneficial.

• Integration Tools: Familiarity with how APIs and integrations function can help in designing seamless user experiences across different services.

📝 Enhancement Note: This section was populated with industry-standard tools for UX/UI design, user research, collaboration, and project management. Specific mention of the technology stack from the job description (Vercel, Next.js, Prisma, PlanetScale) was integrated to highlight the technical context the UX Engineer will be working within, suggesting a need for awareness of how these technologies impact design and implementation.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver of all design decisions.

• Innovation & Experimentation: A willingness to explore new ideas, challenge conventions, and embrace iterative design to find optimal solutions.

• Collaboration & Transparency: Open communication, active listening, and a collaborative approach to problem-solving, ensuring all team members feel heard and valued.

• Impact & Results-Oriented: A focus on delivering tangible outcomes that improve user experience, drive business growth, and contribute to the company's mission.

• Adaptability & Agility: Flexibility to pivot and adapt to changing priorities and market dynamics, characteristic of a fast-paced startup environment.

Collaboration Style:

• Proactive & Communicative: Expect to be an active participant in discussions, proactively sharing insights, feedback, and design proposals.

• Cross-functional Partnership: Working closely with engineers and product managers as a cohesive unit, treating them as design partners rather than just implementers.

• Feedback-Driven: A culture that encourages constructive feedback and uses it as a tool for continuous improvement of both the product and individual skills.

• Shared Ownership: A sense of collective responsibility for the success of the product, fostering a supportive and team-oriented environment.

📝 Enhancement Note: The team culture and values were inferred from the job description's emphasis on "entrepreneurial spirit," working "directly with the CEO," and the inherent nature of a startup in the telehealth sector. These values are framed to resonate with operations professionals who value efficiency, impact, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Designing intuitive interfaces for a complex telehealth platform that handles sensitive data and critical workflows.

• Rapid Iteration in a Startup: Adapting to a fast-paced development cycle where priorities can shift quickly, requiring flexibility and efficient design execution.

• Remote Collaboration Nuances: Effectively collaborating and building strong relationships with a distributed team across different time zones.

• Establishing Design Standards: As an early design hire, there will be an opportunity to shape and define the UX/UI standards and design system for the company.

• Technical Constraints: Working within the specific technical stack (Vercel, Next.js, Prisma, PlanetScale) and understanding its implications for design possibilities.

Learning & Development Opportunities:

• Deepening Telehealth UX Expertise: Gaining specialized knowledge in user needs and design challenges within the healthcare technology sector.

• Mastering Modern Web Development Tools: Enhancing understanding and application of frameworks like Next.js and platforms like Vercel.

• Product Strategy Influence: Developing strategic thinking and product roadmap involvement through close collaboration with leadership.

• Leadership Potential: Opportunity to grow into a design leadership role as the company scales, potentially managing and mentoring future design hires.

• Industry Exposure: Participating in industry events or webinars relevant to UX in healthcare and technology.

📝 Enhancement Note: This section addresses potential challenges and growth paths specific to a senior UX role in a startup environment, particularly within the telehealth tech space. The challenges are framed to highlight opportunities for skill development and strategic contribution.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to redesign a complex existing user interface. What was your process, what were the key challenges, and what was the impact of your redesign?" (Focus on your systematic approach, user research, and quantifiable results.)

• "How do you balance user needs with technical constraints and business objectives, especially in a fast-paced startup environment?" (Highlight your ability to find pragmatic solutions and communicate trade-offs effectively.)

Company & Culture Questions:

• "What excites you about Bask Health's mission and the telehealth industry?" (Show genuine interest and research into the company and sector.)

• "How do you handle constructive criticism or differing design opinions from stakeholders or engineers?" (Emphasize your collaborative and open-minded approach.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, start with the problem, your specific role, the user research and design process, key decisions, challenges, and finally, the measurable outcomes and impact.

• Highlight Problem-Solving: Clearly articulate the design challenges you faced and how you creatively and effectively solved them.

• Showcase Technical Awareness: If applicable, briefly touch upon how your designs considered the technical stack or implementation feasibility.

• Quantify Impact: Use data and metrics to demonstrate the success of your designs. If direct metrics aren't available, discuss anticipated outcomes or user feedback.

• Engage Your Audience: Be prepared to answer questions and discuss your work dynamically. Treat it as a collaborative review rather than a one-way presentation.

📝 Enhancement Note: Interview preparation advice is tailored to a senior UX role, focusing on strategic questions that assess problem-solving, process, and impact. The advice for portfolio presentation emphasizes storytelling, quantifiable results, and demonstrating technical awareness relevant to the job description's tech stack.

📌 Application Steps

To apply for this Senior User Experience (UX) Engineer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight experience in UX/UI design, user research, prototyping, and any relevant experience in healthcare technology or complex software systems. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your ability to handle complex interfaces, conduct user research, and drive measurable impact. Ensure your portfolio is easily accessible and clearly demonstrates your design process and outcomes.

• Prepare Your Case Studies: Be ready to walk through your portfolio projects in detail, focusing on the problem, your process, your solutions, and the results. Practice articulating your design decisions and the rationale behind them.

• Research Bask Health: Understand their mission, the telehealth industry, and the potential challenges and opportunities within their market. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.