Senior User Experience (UX) Engineer

📍 Job Overview

Job Title: Senior User Experience (UX) Engineer

Company: Bask Health

Location: United States

Job Type: Full-Time

Category: User Experience (UX) Design / Engineering

Date Posted: April 14, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the complete rework and enhancement of Bask Health's user interface, focusing on intuitive design and exceptional user experience within a telehealth platform.

• Drive user-centered design principles throughout the software development lifecycle, ensuring a seamless and engaging user journey.

• Collaborate closely with executive leadership, including the CEO and Director of Design, to shape the product's user-facing architecture.

• Leverage modern technology stacks (Vercel, Next.js, Prisma, PlanetScale) to build and iterate on a powerful, multi-tenant application.

• Contribute to a growing, entrepreneurial remote team focused on building the backbone of telehealth services.

📝 Enhancement Note: This role is for a Senior UX Engineer, implying a need for not just design expertise but also an understanding of the technical implications of design decisions. The emphasis on "building and designing the software infrastructure" and the mention of specific technologies like Vercel and Next.js suggest a blend of design and front-end development understanding, or at least a strong ability to collaborate effectively with engineers on implementation. The "entrepreneurial spirit" and direct work with the CEO indicate a high-impact, potentially fast-paced environment where initiative and ownership are highly valued.

📈 Primary Responsibilities

• Conduct comprehensive user research to deeply understand the needs, pain points, and behaviors of the target telehealth audience.

• Design and develop detailed wireframes, interactive prototypes, and high-fidelity mockups to visualize and test new UI concepts and user flows.

• Perform thorough analysis of the existing user interface, identifying critical areas for improvement in usability, accessibility, and aesthetic appeal.

• Streamline complex workflows and information architecture to simplify user interactions and enhance overall platform efficiency.

• Collaborate effectively with software developers, product managers, and other stakeholders to translate design strategies into feasible and impactful product features.

• Execute usability testing sessions, analyze feedback, and iterate on designs based on user insights and performance data.

• Ensure all design solutions align with Bask Health's brand identity, values, and established visual guidelines for a cohesive user experience.

• Stay abreast of the latest UX/UI trends, best practices, and emerging technologies to continuously innovate and elevate the product's user experience.

• Contribute to the technical architecture discussions, ensuring design feasibility and optimal implementation within the Vercel, Next.js, Prisma, and PlanetScale stack.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on both strategic design thinking (research, analysis, strategy) and tactical execution (wireframing, prototyping, usability testing). The mention of "reworking our current user interface" implies a need for a candidate who can assess existing systems and implement improvements, rather than just building from scratch. The direct involvement in "building and designing the software infrastructure" suggests a functional requirement for understanding or at least closely collaborating on the front-end implementation.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of progressive experience in User Experience (UX) Design, UI Design, or a closely related role, with a demonstrated track record of leading design initiatives.

Required Skills:

• Portfolio: A robust and compelling portfolio showcasing a range of successful UX/UI design projects, demonstrating problem-solving, user-centric methodologies, and impactful design solutions.

• Design Tools: Expert proficiency in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD.

• User-Centered Design: Deep understanding and practical application of user-centered design principles, usability heuristics, accessibility standards (WCAG), and information architecture.

• User Research & Testing: Proven ability to conduct various forms of user research (interviews, surveys, card sorting) and execute usability testing to gather actionable insights.

• Prototyping: Skill in creating interactive prototypes at varying fidelity levels to effectively communicate design concepts and test user flows.

• Cross-functional Collaboration: Demonstrated ability to work effectively with engineering, product management, and executive teams in an agile, remote environment.

• Problem-Solving: Strong analytical and creative problem-solving skills, with the capacity to tackle complex design challenges in a technical context.

• Communication: Excellent verbal and written communication skills, with the ability to articulate design rationale and present findings clearly to diverse audiences.

Preferred Skills:

• Familiarity with front-end development concepts and technologies, particularly Next.js, HTML, CSS, and JavaScript, to facilitate better collaboration with developers.

• Experience with serverless architectures and platforms like Vercel.

• Knowledge of database interaction principles, especially with ORMs like Prisma.

• Experience designing for multi-tenant applications and understanding their unique UX considerations.

• Understanding of brand identity development and its application in digital products.

📝 Enhancement Note: The "Senior" title and emphasis on "building and designing the software infrastructure" strongly suggest that candidates with some technical fluency or ability to deeply collaborate with engineers will be preferred. The specific mention of Vercel, Next.js, Prisma, and PlanetScale indicates a strong preference for candidates who have experience with or can quickly learn these technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Detailed case studies that walk through the entire design process from problem identification and user research to solution design, iteration, and final outcome.

• Problem/Solution Framing: Clear articulation of the design problem being solved and how the proposed solution directly addresses user needs and business objectives.

• Process Visualization: Visual representation of design workflows, including user journey maps, sitemaps, wireframes, and interactive prototypes.

• Impact Metrics: Evidence of quantifiable impact, such as improvements in user engagement, task completion rates, conversion rates, or reduction in support tickets, directly attributable to design work.

• Technical Integration: Examples demonstrating an understanding of how design integrates with technical constraints and development processes, ideally showcasing collaboration with engineering teams.

Process Documentation:

• Workflow Design: Ability to document and present complex user workflows, identifying bottlenecks and proposing optimized alternatives.

• Design System Contributions: Experience in contributing to or utilizing design systems to ensure consistency and efficiency across applications.

• Usability Testing Protocols: Documentation of user research plans, testing scripts, and analysis methodologies.

• Iterative Design Cycles: Demonstration of how feedback loops and iterative design have been incorporated to refine solutions.

📝 Enhancement Note: For a Senior UX Engineer role, the portfolio should not only showcase design aesthetics but also a deep understanding of process, problem-solving, and measurable impact. The ability to articulate the why behind design decisions and demonstrate collaboration with technical teams is crucial.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health, Dental, and Vision Insurance.

• Generous Paid Time Off (PTO) and paid holidays.

• Stock options or equity grants, reflecting the entrepreneurial spirit and growth potential of the company.

• Remote work stipend for home office setup and ongoing expenses.

• Professional development budget for conferences, courses, and certifications.

• Parental leave policies.

Working Hours:

• Standard full-time position, typically 40 hours per week.

• Flexibility in working hours is expected, allowing for asynchronous collaboration across US time zones. Core collaboration hours will be established to facilitate team syncs.

📝 Enhancement Note: The salary estimate is derived from industry resources like Glassdoor, LinkedIn Salary, and industry-specific compensation reports for UX Design roles in the US, adjusted for a senior level and fully remote arrangement. Benefits are inferred based on typical offerings for remote tech companies, especially startups with an entrepreneurial focus.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Telehealth

Company Size: Small to Medium (Estimated 10-50 employees based on the need for direct interaction with CEO and Director of Design, and a growing remote team).

Founded: Bask Health is a relatively young company, likely founded within the last 5-10 years, focusing on building innovative telehealth solutions.

Team Structure:

• The UX team is small but highly influential, reporting directly to the Director of Design, who in turn works closely with the CEO.

• This role involves significant cross-functional collaboration with a lean engineering team and product management.

Methodology:

• Design and development follow agile methodologies, emphasizing rapid iteration and continuous improvement.

• A strong reliance on data and user feedback to inform design decisions and product strategy.

• Focus on building a robust, scalable, and secure serverless platform.

Company Website: https://www.bask.health/ (Note: Actual website may differ; this is an inferred domain based on the job source and company name).

📝 Enhancement Note: The company culture is characterized by its startup nature, emphasis on innovation, and direct impact. The "entrepreneurial spirit" implies a need for self-starters who are comfortable with ambiguity and taking initiative. The small team size means individuals will likely wear multiple hats and have significant influence.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor

Reporting Structure:

• The Senior UX Engineer will report directly to the Director of Design.

Operations Impact:

• The UX Engineer's work is central to Bask Health's mission, directly impacting user adoption, satisfaction, and retention for their telehealth services.

Growth Opportunities:

• Leadership: Potential to grow into a Lead UX Designer or Manager role as the company and design team expand.

• Specialization: Opportunity to deepen expertise in telehealth UX, accessibility, or front-end integration within a specialized technology stack.

• Strategic Influence: Direct input into product strategy and roadmap through design leadership and user advocacy.

• Entrepreneurial Experience: Gaining valuable experience in a fast-growing startup environment with significant ownership and impact.

📝 Enhancement Note: The "Senior" designation and the direct reporting line to the Director of Design and close work with the CEO suggest significant growth potential beyond the individual contributor role, especially in a startup environment.

🌐 Work Environment

Office Type: Fully Remote

Office Location(s): United States (candidates must reside and be authorized to work in the US).

Workspace Context:

• A fully remote work environment requiring self-discipline, strong organizational skills, and effective communication tools.

• Collaboration will primarily occur through digital platforms (e.g., Slack, Zoom, project management tools).

• The company is building a modern, serverless platform, implying a tech-forward and innovative work environment.

Work Schedule:

• Standard 40-hour work week with flexibility.

• Emphasis on asynchronous communication and collaboration to accommodate different time zones within the US.

• Expectation to be available for key meetings and collaborative sessions.

📝 Enhancement Note: The fully remote nature requires candidates to be comfortable with independent work, digital collaboration, and managing their own time effectively. The emphasis on flexibility is common in remote tech roles but requires strong personal accountability.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Screening: Review of resume and portfolio for relevant experience and skills.

2. Initial Interview: A conversation with a hiring manager (likely Director of Design) to assess overall fit, experience, and understanding of UX principles.

3. Portfolio Presentation & Technical Deep Dive: A dedicated session where the candidate presents key portfolio projects, discusses their design process, and answers technical questions related to UX/UI implementation, potentially with engineers.

4. Cross-functional Interview: Meeting with members of the engineering and product teams to evaluate collaboration skills and technical feasibility discussions.

5. Final Interview: Conversation with the CEO or executive leadership to discuss strategic alignment, entrepreneurial fit, and overall vision.

Portfolio Review Tips:

• Showcase Problem-Solving: Clearly articulate the problem, your process, and the rationale behind your design decisions.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success and ROI of your design solutions.

• Highlight Collaboration: Include examples of how you've worked with developers and product managers, including any technical considerations.

• Tailor to Bask Health: Emphasize any experience with healthcare/telehealth, complex systems, or modern tech stacks.

• Demonstrate Technical Fluency: Be prepared to discuss the feasibility of your designs and how they can be implemented within Vercel/Next.js.

Challenge Preparation:

• Be ready to discuss a hypothetical design challenge related to improving a telehealth platform's user experience.

• Prepare to talk through your approach to user research, wireframing, prototyping, and testing for such a scenario.

• Anticipate questions about balancing user needs with technical constraints and business goals.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also technical understanding, collaboration ability, and cultural fit within a startup environment. The portfolio is a critical component and should be presented strategically.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Proficiency required in at least one).

• Wireframing: Balsamiq, Miro, or similar.

• User Research: SurveyMonkey, Typeform, UserTesting.com, or internal tools.

Analytics & Reporting:

• Google Analytics, Mixpanel, Amplitude (for understanding user behavior post-launch).

CRM & Automation:

Development Stack Context:

• Frontend Framework: Next.js (React)

• Deployment/Hosting: Vercel

• Database: Prisma (ORM) with PlanetScale (MySQL-compatible serverless database)

• Collaboration: Slack, Zoom, Jira/Asana (or similar project management tools)

📝 Enhancement Note: Proficiency in specific design tools is essential. Familiarity with the listed development stack (Next.js, Vercel, Prisma) is highly preferred and indicates a candidate who can bridge design and development effectively.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs above all else.

• Innovation: A drive to explore new ideas and technologies to create cutting-edge solutions.

• Collaboration: Working together effectively across disciplines to achieve shared goals.

• Ownership & Accountability: Taking responsibility for one's work and its outcomes.

• Efficiency: Striving for streamlined processes and optimized user experiences.

Collaboration Style:

• Open and transparent, with a focus on asynchronous communication and clear documentation.

• Encourages constructive feedback and iterative design processes.

• Cross-functional teams work closely to ensure alignment between design, engineering, and product vision.

📝 Enhancement Note: The "entrepreneurial spirit" likely translates into values of initiative, agility, and a proactive approach to problem-solving. Expect a culture that rewards impact and a willingness to adapt.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Designing for a complex, multi-tenant telehealth platform while ensuring an intuitive and user-friendly experience.

• Rapid Iteration: Working in a startup environment that requires quick design cycles and adaptability to changing priorities.

• Remote Collaboration: Effectively communicating and collaborating with a distributed team without in-person interaction.

• Technical Constraints: Designing solutions that are feasible within the specified technology stack (Vercel, Next.js, Prisma).

Learning & Development Opportunities:

• Deep Dive into Telehealth UX: Gaining specialized knowledge and experience in a rapidly growing sector.

• Modern Tech Stack Mastery: Becoming proficient with Vercel, Next.js, and Prisma.

• Strategic Product Influence: Having a direct impact on product direction and user experience strategy at an executive level.

• Startup Growth Experience: Learning to navigate the challenges and opportunities of a high-growth technology company.

📝 Enhancement Note: The challenges are inherent to working in a startup and in a complex technical domain. The growth opportunities are significant, offering a chance to develop specialized skills and gain high-level strategic experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex user workflow. What was your process, and what was the outcome?" (Focus on problem-solving, process, and impact).

• "How would you approach redesigning the onboarding experience for a new telehealth user, considering potential technical limitations?" (Focus on user-centricity, technical feasibility, and strategic thinking).

Company & Culture Questions:

• "What excites you about Bask Health's mission and the telehealth space?" (Show genuine interest and alignment).

• "Describe your ideal remote work environment and how you maintain productivity and collaboration." (Assess remote work readiness and communication style).

Portfolio Presentation Strategy:

• Structure: Start with the business/user problem, move through your research and ideation, detail your design process and iterations, and conclude with the results and impact.

• Highlight Technical Collaboration: Explicitly mention how you worked with developers, any technical constraints considered, and how your designs were implemented.

• Data-Driven Insights: Use metrics to support your claims about design success.

• Conciseness: Be prepared to present key projects efficiently, focusing on the most relevant aspects for Bask Health.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also strategic thinking, technical awareness, collaboration capabilities, and a proactive, entrepreneurial mindset aligned with Bask Health's culture.

📌 Application Steps

To apply for this Senior UX Engineer position:

• Submit your resume and a link to your online portfolio through the application portal.

• Portfolio Customization: Ensure your portfolio prominently features case studies that demonstrate your ability to solve complex UX problems, your process, and quantifiable outcomes, especially any relevant to healthcare or intricate software systems.

• Resume Optimization: Tailor your resume to highlight experience with user-centered design, UI/UX engineering, specific design tools (Figma, Sketch, Adobe XD), and familiarity with modern web development stacks like Next.js. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, technical understanding, and collaborative approach. Prepare to discuss your portfolio extensively and answer scenario-based questions related to telehealth UX design.

• Company Research: Thoroughly research Bask Health's mission, the telehealth industry, and current UX trends in healthcare technology to demonstrate your understanding and enthusiasm during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.