Senior User Experience (UX) Engineer

📍 Job Overview

Job Title: Senior User Experience (UX) Engineer

Company: Bask Health

Location: Argentina

Job Type: FULL_TIME

Category: User Experience (UX) / Product Design

Date Posted: April 14, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead the comprehensive rework of the user interface for a cutting-edge telehealth platform, focusing on enhancing intuitiveness, user-friendliness, and aesthetic appeal.

• Drive user research initiatives to deeply understand target audience needs, pain points, and preferences, translating insights into actionable design strategies.

• Develop and present detailed wireframes, prototypes, and mockups to effectively communicate new interface concepts and interaction designs to stakeholders.

• Collaborate closely with cross-functional teams, including CEO, Director of Design, and remote developers, to ensure design alignment with business objectives and technical feasibility.

• Streamline complex workflows and information architecture within a robust multi-tenant application, ensuring a seamless and enjoyable user experience.

📝 Enhancement Note: The role's emphasis on "building and designing the software infrastructure that will serve as the backbone of telehealth" and the mention of a "serverless platform built using Vercel, Next.js, Prisma and PlanetScale" suggests a deep integration of UX engineering with the technical stack. This isn't just UI design; it implies a need to understand the underlying architecture and contribute to its user-facing components and interactions. The "deep rooted entrepreneurial spirit" requirement points towards a proactive, self-starting individual who can take ownership.

📈 Primary Responsibilities

• Spearhead user research activities, including surveys, interviews, and persona development, to gain a profound understanding of the target user base in the telehealth domain.

• Translate user research findings and business requirements into intuitive and effective user flows, wireframes, and interactive prototypes using industry-standard design tools.

• Conduct thorough UI audits of the existing platform, identifying usability bottlenecks and areas for enhancement to improve user adoption and satisfaction.

• Design and refine the information architecture to ensure logical navigation and efficient access to critical telehealth features and patient data.

• Collaborate with the engineering team to ensure the seamless implementation of UX designs, providing clear specifications and design assets.

• Conduct iterative usability testing sessions with diverse user groups (patients, healthcare providers) to validate design decisions and gather feedback for continuous improvement.

• Ensure all designs adhere to accessibility standards (WCAG) and best practices, making the platform inclusive for all users.

• Maintain and evolve the company's design system and style guides to ensure brand consistency and a cohesive user experience across the platform.

• Proactively identify opportunities for UX improvements that can enhance patient engagement, provider efficiency, and overall platform value.

📝 Enhancement Note: Given the mention of "serverless platform," "Vercel," and "Next.js," the primary responsibilities likely extend beyond traditional UI/UX to include an understanding of how these technologies influence user experience design. The expectation is for the candidate to not just design but also to understand the implications of the chosen tech stack on user interactions and performance.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is often preferred for senior-level UX roles. Equivalent practical experience with a strong portfolio will also be considered.

Experience: A minimum of 5-10 years of proven work experience as a User Experience Designer, UI Designer, or a similar role, with a demonstrated track record of designing and launching successful digital products, preferably in the healthcare or SaaS technology sector.

Required Skills:

• Extensive experience in user-centered design principles, usability heuristics, and accessibility standards (e.g., WCAG 2.1 AA).

• Mastery of design and prototyping tools such as Figma, Sketch, or Adobe XD for creating high-fidelity mockups and interactive prototypes.

• Proven ability to conduct comprehensive user research, including user interviews, surveys, persona development, and journey mapping.

• Strong understanding of information architecture, interaction design, and visual design principles.

• Experience with usability testing methodologies and the ability to analyze feedback to drive design iterations.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale and influence stakeholders.

• Demonstrated problem-solving skills and a proactive, entrepreneurial mindset to tackle complex design challenges.

Preferred Skills:

• Experience designing for telehealth or healthcare-related platforms, understanding the unique needs and regulatory considerations of this industry.

• Familiarity with modern front-end development frameworks like Next.js and concepts related to serverless architectures (Vercel).

• Experience in building and maintaining design systems.

• Knowledge of front-end development principles to effectively communicate with engineers and understand technical constraints.

• Experience with data analysis tools to interpret user behavior metrics and inform design decisions.

📝 Enhancement Note: The "Senior" title and the specific mention of "building and designing the software infrastructure" alongside UI/UX suggest that a strong understanding of technical feasibility and an ability to work closely with developers on the front-end implementation are highly valued. The entrepreneurial spirit requirement implies a need for someone who can take initiative and drive projects forward with minimal oversight.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 distinct UX/UI design projects, with a focus on complexity and impact.

• For each project, clearly articulate the problem statement, your role and contributions, the design process followed (research, ideation, prototyping, testing), and the final solution.

• Include detailed case studies demonstrating your ability to conduct user research, create wireframes and prototypes, and iterate based on feedback.

• Showcase your proficiency in design tools (Figma, Sketch, Adobe XD) through high-fidelity mockups and interactive prototypes.

Process Documentation:

• Provide examples of how you have documented user flows, interaction specifications, and design system components.

• Showcase your approach to streamlining complex workflows and simplifying user interactions within a digital product.

• Illustrate your methods for conducting usability testing, analyzing results, and incorporating feedback into design iterations.

• Include examples of how you have collaborated with engineering teams, providing clear design handoffs and specifications.

📝 Enhancement Note: For a senior UX engineer role, the portfolio should not just display visual design but also the strategic thinking, problem-solving process, and technical considerations behind the designs. Emphasizing the "software infrastructure" aspect from the job description means including projects that show an understanding of how UX integrates with the underlying technology and contributes to platform scalability and efficiency.

💵 Compensation & Benefits

Salary Range: For a Senior UX Engineer in Argentina with 5-10 years of experience, specializing in telehealth and modern tech stacks, a competitive salary range is estimated between ARS $1,800,000 to ARS $3,000,000 per month (gross). This range is based on industry benchmarks for senior design roles in tech, adjusted for the Argentinian market and the fully remote nature of the position. The exact figure will depend on the candidate's specific experience, portfolio, and negotiation.

Benefits:

• Competitive monthly salary within the estimated range.

• Opportunity to be a foundational member of a growing telehealth startup, influencing product direction and user experience.

• Fully remote work arrangement, offering flexibility and work-life balance.

• Potential for equity or stock options as the company grows.

• Professional development opportunities, including access to online courses and industry conferences.

• Contribution to building essential software infrastructure for the future of healthcare.

• Collaborative and entrepreneurial work environment.

Working Hours: Standard full-time hours are expected, approximately 40 hours per week. Given the remote nature and international team, flexibility in scheduling may be available to accommodate different time zones, with a focus on achieving project milestones and deliverables effectively.

📝 Enhancement Note: Salary estimation for Argentina is based on general market data for tech professionals, considering the senior level and specialized skills. It's crucial to note that actual compensation can vary significantly based on the company's funding, the specific value the candidate brings, and the employer's compensation philosophy. Benefits are inferred based on typical startup offerings for remote roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Telehealth) and Software Development. Bask Health is operating at the intersection of these rapidly evolving sectors, aiming to build the core technology that powers remote patient care. The company is focused on creating a robust, scalable, and user-friendly platform.

Company Size: Small to Medium-sized (Likely 10-50 employees, based on typical startup growth stages and the need for a senior hire to lead a critical function). This size implies a hands-on environment where individual contributions have a significant impact.

Founded: Bask Health is likely a relatively young company, given its focus on building foundational infrastructure and expanding its design team. This suggests an agile, growth-oriented, and innovative culture.

Team Structure:

• The UX Engineer will report directly to the CEO and collaborate closely with the Director of Design.

• This role is part of a small, high-impact team, likely comprising product managers, software engineers (front-end and back-end), and potentially marketing/operations specialists.

Methodology:

• Data-driven decision-making, leveraging user research and analytics to inform design and product development.

• Agile and iterative development processes, emphasizing rapid prototyping, testing, and continuous improvement.

• Focus on building a scalable and robust serverless platform using modern technologies (Vercel, Next.js, Prisma, PlanetScale).

• Emphasis on user-centricity, ensuring that the technology serves the needs of both patients and healthcare providers effectively.

Company Website: bask.health

📝 Enhancement Note: The company's emphasis on building "software infrastructure" as the "backbone of telehealth" and the specific mention of technologies like Vercel and Next.js indicate a modern, development-forward approach. The "entrepreneurial spirit" requirement suggests a culture that values initiative, ownership, and a proactive contribution to the company's vision.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior User Experience (UX) Engineer. It signifies a mid-to-senior level of contribution where the individual is expected to not only execute design tasks but also to lead significant design initiatives, mentor junior team members (if applicable), and influence product strategy. The "engineer" in the title suggests a deeper technical understanding and integration with the development process than a pure UX Designer.

Reporting Structure: The Senior UX Engineer will report directly to the CEO and collaborate closely with the Director of Design. This direct reporting line to the CEO indicates a high level of trust and strategic importance placed on the UX function.

Operations Impact: The UX Engineer's work is critical to the success of Bask Health's telehealth platform. By creating an intuitive and efficient user experience, this role directly impacts user adoption, patient satisfaction, provider efficiency, and ultimately, the company's ability to scale and achieve its mission in the healthcare market. The design of the core software infrastructure will define the platform's usability and competitive edge.

Growth Opportunities:

• Leadership in Design: Opportunity to grow into a Lead UX Engineer or Head of Product Design role as the company scales, potentially building and managing a design team.

• Technical Specialization: Deepen expertise in UX engineering by working closely with modern front-end technologies and serverless architectures, becoming a specialist in designing for these environments.

• Product Strategy Influence: Contribute significantly to product roadmap decisions and feature development, leveraging user insights and design expertise to shape the future of the telehealth platform.

• Industry Expertise: Develop specialized knowledge and a strong network within the rapidly growing telehealth and digital health sectors.

📝 Enhancement Note: The "Senior" title combined with the "Engineer" designation points to a hybrid role. Candidates are expected to possess strong UX/UI design skills but also a technical aptitude to understand and contribute to the underlying software infrastructure. This opens up significant growth opportunities in both design leadership and technically-oriented product roles.

🌐 Work Environment

Office Type: Fully Remote. This means there is no central physical office for daily operations. The team operates across various locations, with a primary focus on asynchronous communication and collaboration tools.

Office Location(s): Primarily based in Argentina, but the role is fully remote, allowing individuals to work from any suitable location within Argentina. This provides flexibility and access to talent across different regions.

Workspace Context:

• The work environment is characterized by a high degree of autonomy and self-direction, typical of remote startup settings.

• Collaboration will occur primarily through digital channels, including video conferencing, instant messaging (e.g., Slack), project management tools, and shared design platforms.

• The team is expected to be tech-savvy and comfortable with remote collaboration tools, fostering an efficient and productive virtual workspace.

• Access to necessary design software and reliable internet connectivity are essential for success in this role.

Work Schedule: While the core work week is 40 hours, the remote nature allows for flexibility in daily scheduling. Asynchronous communication will be a key component, but there will be scheduled meetings for team syncs, design reviews, and stakeholder discussions, likely requiring availability during core business hours common to the Argentinian team and potentially overlapping with leadership in other time zones.

📝 Enhancement Note: The fully remote nature of the role requires a candidate who is self-disciplined, an excellent communicator, and adept at using digital collaboration tools. The focus will be on deliverables and impact rather than direct supervision.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, cultural fit, and interest in the role and company mission.

• Portfolio Review & Technical Interview: A deep dive into your portfolio, where you will present 1-2 key projects, explaining your process, challenges, and outcomes. This stage will also assess your technical understanding of UX engineering principles and your familiarity with the tech stack.

• Design Challenge/Case Study: You may be asked to complete a take-home design challenge or present a case study on a specific problem relevant to the telehealth domain. This assesses your problem-solving skills and design approach in a practical context.

• Team/Stakeholder Interviews: Meetings with the CEO, Director of Design, and potentially key engineering team members to evaluate collaboration style, strategic thinking, and alignment with company values.

• Final Interview: A concluding discussion, often with the CEO, to finalize terms and discuss the candidate's vision for the role.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your ability to handle complex problems, your user-centered design process, and your impact on product success. Prioritize projects that align with the telehealth domain or demonstrate strong technical integration.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the decisions you made, and the quantifiable results. Use visuals effectively to guide the interviewer through your work.

• Highlight UX Engineering: Since it's a UX Engineer role, emphasize how your designs consider technical feasibility, performance, and integration with the underlying infrastructure (e.g., serverless, Next.js). Discuss trade-offs and solutions.

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, your collaboration style, and your understanding of the technologies mentioned (Vercel, Next.js).

• Showcase Problem-Solving: Demonstrate your ability to break down complex issues into manageable design tasks and arrive at effective solutions.

Challenge Preparation:

• Understand the Context: If given a case study or challenge, thoroughly research Bask Health, the telehealth industry, and common user pain points.

• Focus on Process: Even if you don't have a perfect solution, clearly outlining your approach, research methods, and decision-making process is crucial.

• Consider Technical Constraints: Think about how your proposed solutions would be implemented on the specified tech stack (Vercel, Next.js).

• Practice Presentation: Rehearse your presentation to ensure clarity, conciseness, and confidence. Be ready to answer questions and defend your design decisions.

📝 Enhancement Note: The "UX Engineer" title is critical here, implying that during the portfolio review and any design challenge, candidates will be evaluated not just on their visual design skills but also on their understanding of how design integrates with the technical architecture, particularly with modern front-end frameworks and serverless environments. The emphasis on "building and designing the software infrastructure" suggests a need for a candidate who thinks holistically about the product.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred), Sketch, Adobe XD. Proficiency in at least one is mandatory, with Figma being a strong advantage given its collaborative capabilities.

• User Research: Tools for surveys (e.g., SurveyMonkey, Typeform), user interview platforms, and potentially analytics tools for user behavior tracking.

• Collaboration: Slack for real-time communication, Zoom/Google Meet for video conferencing, Jira/Asana for project management, Miro/FigJam for collaborative whiteboarding and ideation.

Analytics & Reporting:

• User Behavior Analytics: Tools like Google Analytics, Amplitude, or Mixpanel to track user interactions, engagement, and conversion funnels.

• Performance Monitoring: Basic understanding of how to interpret performance metrics from platforms like Vercel to inform UX decisions.

CRM & Automation:

• While not a direct CRM role, an understanding of how user data is collected and managed within a CRM or similar system is beneficial for designing user profiles and personalized experiences.

Development Stack Context:

• Front-end Framework: Next.js (essential for understanding design implementation).

• Deployment Platform: Vercel (understanding deployment workflows and performance implications).

• Database: Prisma and PlanetScale (awareness of data modeling and database interactions relevant to UI elements).

📝 Enhancement Note: The explicit mention of Vercel, Next.js, Prisma, and PlanetScale indicates that candidates with experience or at least a strong working knowledge of these technologies will have a significant advantage. The UX Engineer is expected to design within this technical context, not in a vacuum.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and prioritizing user needs in all design decisions, ensuring the telehealth platform is empowering and easy to use.

• Innovation & Entrepreneurship: A proactive, forward-thinking approach, embracing new ideas and taking ownership to drive solutions and growth in a startup environment.

• Collaboration & Transparency: Open communication, active listening, and a willingness to share insights and feedback across teams to achieve common goals.

• Excellence & Quality: A dedication to high standards in design, development, and user experience, ensuring the platform is robust, reliable, and aesthetically pleasing.

• Adaptability: The ability to thrive in a fast-paced, evolving startup environment, quickly learning and adapting to new challenges and technologies.

Collaboration Style:

• Cross-functional Integration: Working closely with engineering, product, and leadership to ensure design solutions are technically feasible, strategically aligned, and meet user needs.

• Iterative Design Process: Embracing feedback loops, design reviews, and collaborative problem-solving to refine designs and ensure optimal outcomes.

• Knowledge Sharing: Actively contributing to the team's collective knowledge base, sharing best practices, and mentoring where appropriate.

📝 Enhancement Note: The emphasis on "entrepreneurial spirit" and "building the software infrastructure" suggests a culture that values initiative, ownership, and a hands-on approach. The team likely operates with a high degree of autonomy, requiring strong self-management and proactive communication.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity with Simplicity: Designing a robust telehealth platform with advanced features while ensuring an intuitive and user-friendly experience for diverse users.

• Technical Integration: Collaborating effectively with a development team using a modern tech stack (Vercel, Next.js, Prisma, PlanetScale) and ensuring designs are technically feasible and performant.

• Remote Collaboration: Maintaining strong communication and collaboration within a fully remote team, overcoming potential barriers of distance and time zones.

• Pioneering Design: Establishing and evolving the UX/UI for a foundational telehealth platform, requiring innovative solutions and a proactive approach to design strategy.

• Rapid Growth Environment: Adapting to the fast-paced nature of a startup, where priorities can shift and new challenges emerge regularly.

Learning & Development Opportunities:

• Deep Dive into Telehealth UX: Gain specialized expertise in the unique challenges and opportunities of designing for the healthcare and telehealth sectors.

• Mastery of Modern Tech Stacks: Become highly proficient in leveraging technologies like Next.js and Vercel for user-facing applications, understanding their implications for UX.

• Product Leadership: Develop strategic product thinking and influence the direction of a growing platform, with potential for leadership roles.

• Design System Development: Contribute to or lead the creation and maintenance of a comprehensive design system, a valuable skill for any senior designer.

📝 Enhancement Note: The challenges presented are directly tied to the role's specific context: a technically advanced, remote, startup environment in the telehealth sector. The growth opportunities highlight the potential for deep specialization and leadership within this niche.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a complex feature for a telehealth platform, from initial concept to user testing. How would you ensure it's both intuitive and technically sound given our stack (Next.js, Vercel)?" (Focus on user research, iterative design, and technical considerations.)

• "How do you approach balancing the needs of different user groups (e.g., patients, doctors) on a multi-tenant application? Provide an example from your portfolio." (Assess understanding of user segmentation and platform architecture.)

Company & Culture Questions:

• "Why are you interested in working for Bask Health and contributing to the telehealth space specifically?" (Assess motivation and alignment with mission.)

• "How do you thrive in a remote, entrepreneurial environment, and what are your strategies for effective remote collaboration?" (Evaluate self-management and communication skills.)

Portfolio Presentation Strategy:

• Structure for Impact: For each project, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact/Results.

• Highlight UX Engineering: Explicitly discuss how your designs considered the underlying technology (Next.js, serverless) and any technical constraints or opportunities. If you have examples of design system components or interaction specifications, include them.

• Quantify Outcomes: Whenever possible, use data and metrics to demonstrate the positive impact of your designs (e.g., "increased conversion by X%", "reduced task completion time by Y%").

• Engage and Discuss: Be prepared for in-depth questions about your decision-making process. Treat it as a collaborative discussion rather than a one-way presentation.

• Tailor to Bask Health: Briefly explain why your experience and approach are a good fit for Bask Health's specific needs and mission.

📝 Enhancement Note: The interview preparation should strongly emphasize the "UX Engineer" aspect. Candidates need to be ready to discuss not just the "what" and "why" of their designs but also the "how" in relation to the specified tech stack and the challenges of building a robust software infrastructure.

📌 Application Steps

To apply for this Senior User Experience (UX) Engineer position:

• Submit your application through the provided link on Workable.

• Customize Your Resume: Tailor your resume to highlight experience in user-centered design, UX engineering, telehealth, and familiarity with modern front-end technologies like Next.js. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, clearly showcases 1-2 of your strongest and most relevant projects, and is easily accessible. Focus on demonstrating your process, problem-solving skills, and the impact of your work, with an emphasis on your UX engineering capabilities.

• Research Bask Health: Understand the company's mission, its target market, and the technologies it uses (Vercel, Next.js). Be prepared to articulate why you are a good fit for their culture and goals.

• Practice Your Presentation: Rehearse presenting your portfolio projects, focusing on clear communication, strategic rationale, and how your work aligns with Bask Health's needs. Be ready to discuss technical considerations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.