Senior Product Designer UX&UI (m/w/d)

📍 Job Overview

Job Title: Senior Product Designer UX&UI (m/w/d)

Company: Sidekick Health Germany GmbH

Location: Hamburg, Germany

Job Type: Festanstellung (Full-time)

Category: Product Design / UX/UI

Date Posted: 2026-09-10

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end design process for innovative digital health products, from initial concept and user research through to final implementation and iteration.

• Collaborate closely with cross-functional teams including Product Management, Engineering, Clinical, and Regulatory Affairs to deliver user-centered, compliant, and impactful healthcare solutions.

• Champion a data-driven and evidence-based approach to product development, utilizing qualitative and quantitative insights to inform strategic product decisions and enhance user outcomes.

• Act as a strategic partner and hands-on contributor, translating complex user needs and business objectives into intuitive, accessible, and safe digital experiences for patients and healthcare professionals.

📝 Enhancement Note: While the role is titled "Senior Product Designer," the description emphasizes strategic partnership, leadership in research and design, and mentoring other designers, suggesting a role with significant influence and potential for growth beyond typical senior individual contributor responsibilities. The focus on regulated healthcare design and compliance indicates a specialized and critical area of product development.

📈 Primary Responsibilities

• Plan and lead user research initiatives with patients, healthcare professionals, and other stakeholders to uncover critical user needs and validate product concepts.

• Identify and prioritize user and customer problems in collaboration with Product Managers, translating insights into actionable product opportunities and strategic directions.

• Design intuitive, end-to-end user experiences for web and mobile platforms, encompassing user flows, wireframes, interactive prototypes, and high-fidelity visual interfaces.

• Apply Usability Engineering principles throughout the product development lifecycle, contributing to the documentation required for regulated medical device software.

• Ensure design solutions meet stringent usability, accessibility, patient safety, and regulatory compliance standards, particularly within the healthcare domain.

• Develop and evolve the company's Design System to ensure consistency, scalability, and efficiency across all products and platforms.

• Facilitate workshops and collaborative design sessions, effectively communicating design decisions and rationale to diverse internal teams and stakeholders.

• Mentor and provide feedback to other designers, contributing to the continuous improvement of design processes and team capabilities.

• Actively integrate AI tools and workflows to enhance discovery, design, and delivery processes, fostering innovation and efficiency.

📝 Enhancement Note: The responsibilities highlight a deep integration into the product lifecycle, extending beyond traditional UI/UX to include strategic product discovery, regulatory considerations, and design system leadership. The emphasis on "regulated healthcare design" implies a need for meticulous attention to detail and adherence to strict guidelines, which is crucial for medical device software.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design (e.g., Interaction Design, Graphic Design, HCI), Psychology, or a related field is strongly implied by the nature of the role.

Experience:

• Several years of experience in designing complex digital products across the entire product development lifecycle, from discovery to delivery.

• Proven track record of hands-on design work at a senior level, demonstrating excellence in UX, interaction, and visual design.

• Experience in planning and conducting user research, and translating qualitative and quantitative insights into concrete product directions.

• Demonstrated ability to integrate user needs with business objectives and regulatory/technical requirements. Required Skills:

• Product Thinking & Strategy: Strong product thinking and strategic understanding; ability to influence decisions on which problems to solve and why.

• UX/UI Design Expertise: Excellent skills in User Experience (UX), Interaction Design (IxD), and Visual Design, with a hands-on approach.

• User Research & Insights: Proficiency in planning and executing user research, and translating insights into product strategies and user outcomes.

• Prototyping & Design Tools: Mastery of Figma and modern prototyping tools.

• Cross-functional Collaboration: Experience working effectively with Product, Engineering, Clinical, and Regulatory teams.

• Communication & Stakeholder Management: Strong communication skills to clearly articulate design decisions and influence stakeholders constructively.

• Problem Solving & Ambiguity: Ability to structure complex challenges, pragmatically balance user, business, and regulatory requirements, and navigate ambiguity.

• Language Proficiency: Excellent German and English language skills (C1 level) are mandatory for effective collaboration in this international team.

• Evidenced-Based Design: Commitment to using research and data to drive decisions, improve usability, and enhance user outcomes.

Preferred Skills:

• Experience with regulated healthcare or medical device products.

• Familiarity with relevant regulatory frameworks such as DiGA, MDR, BfArM, IEC 62366, or ISO 13485.

• Experience with Behavioural Design or Behaviour Change methodologies.

• Experience in developing and scaling Design Systems.

• Active use and exploration of AI tools and workflows to enhance design processes.

📝 Enhancement Note: The emphasis on "hands-on" work at a senior level suggests the company values designers who can execute as well as strategize. The requirement for C1 German and English proficiency is critical for this role, indicating a need for seamless communication within the German and international teams. The "Nice to have" section points towards specific industry knowledge that would be highly advantageous.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of end-to-end product design projects, demonstrating involvement from initial discovery and research through to final design and (ideally) launch.

• Examples of complex digital products designed, highlighting the user problems addressed and the solutions developed.

• Case studies detailing the user research methodology employed, including how qualitative and quantitative insights were gathered and synthesized.

• Clear articulation of how user needs were balanced with business goals, and regulatory/technical constraints.

• Demonstrations of high-fidelity UI designs, interactive prototypes, and user flows.

• Evidence of contributions to or development of Design Systems.

• Examples of collaboration with cross-functional teams (Product, Engineering, Clinical) and how design decisions were influenced. Process Documentation:

• Projects should implicitly or explicitly demonstrate an understanding of regulated design processes, including considerations for usability, accessibility, and patient safety.

• While not a direct requirement for the portfolio itself, candidates should be prepared to discuss their experience with documenting design processes for regulatory compliance, particularly for medical device software.

• Showcase of how data and research findings were used to iterate on designs and improve user outcomes.

📝 Enhancement Note: For a role in regulated healthcare, a portfolio that clearly illustrates a structured design process, with a strong emphasis on research, validation, and compliance, will be highly valued. Candidates should be prepared to discuss their experience in creating documentation that supports regulatory submissions.

💵 Compensation & Benefits

Salary Range:

As a Senior Product Designer with 5-10 years of experience in Hamburg, Germany, a competitive salary range would typically fall between €65,000 and €85,000 annually. This estimate is based on industry benchmarks for senior design roles in major German tech hubs, considering the company's focus on digital health and its scale-up phase.

Benefits:

• Highly Motivated Team: Opportunity to work with an international team of experts shaping the future of healthcare.

• Cross-functional Teamwork: Autonomous work within innovative, flat-hierarchy teams, enabling end-to-end responsibility. Efficient internal processes support unique contributions to medical product development.

• Personal Development: Continuous personal growth supported by a feedback-oriented culture and individual development opportunities.

• Attractive Package: Provision of MacBooks and ergonomic office workstations.

• Flexible Work Arrangements: Flexible working hours and nationwide home office options.

• Relaxed Work Atmosphere: Comfortable office environment in the heart of Hamburg, with provisions for employee well-being.

• Corporate Benefits: Access to various corporate benefits programs.

• Health & Wellness Subsidies: Contributions to Egym Wellpass and Urban Sports Club for fitness and well-being.

• Deutschland-Ticket: Contribution towards a public transport ticket covering Germany.

• Company Pension Scheme: Support for retirement planning through a betriebliche Altersvorsorge.

Working Hours: Approximately 40 hours per week, with flexibility offered.

📝 Enhancement Note: The salary range provided is an estimate for a Senior Product Designer in Hamburg. Actual compensation may vary based on the candidate's specific experience, skills, and the company's internal compensation structure. The comprehensive benefits package reflects a commitment to employee well-being and work-life balance, common in tech-oriented companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Health / Healthcare Technology / Medical Device Software. Sidekick Health is a global leader in digital health and therapeutics, transforming patient-centric care with innovative solutions. The company operates in a highly regulated sector, focusing on digital therapeutics (DiGA) and medical device software.

Company Size: Over 250 employees worldwide. This indicates a scale-up environment, offering opportunities for growth and impact, while also requiring structured processes and efficient operations.

Founded: Sidekick Health was founded by two doctors. The company has expanded through acquisitions, including aidhere GmbH (now Sidekick Health Germany GmbH) and PINK gegen Brustkrebs GmbH, further solidifying its position in digital therapeutics for oncology, cardiovascular diseases, metabolic disorders, and inflammatory conditions.

Team Structure:

• The design team is part of a broader product organization that includes Product Management, Engineering, Clinical, and Regulatory Affairs.

• The role emphasizes close collaboration with Product Managers and Engineers, suggesting agile development methodologies.

• The company operates with flat hierarchies, fostering autonomy and end-to-end responsibility.

• The design team itself likely includes other designers who will benefit from mentorship. Methodology:

• Product Discovery: Driven by user research, data analysis, and hypothesis validation.

• Design Process: Follows a comprehensive lifecycle from discovery to delivery, with a strong emphasis on Usability Engineering for regulated products.

• Collaboration: Highly cross-functional, with active participation in workshops and decision-making processes.

• Data-Driven: Utilization of qualitative and quantitative insights to inform product decisions.

• Agile Development: Implied through close collaboration with Engineering and a focus on iterative improvement.

Company Website: https://www.sidekickhealth.com/

📝 Enhancement Note: The company's mission to transform patient-centric care through digital health, combined with its regulatory expertise, creates a unique and challenging work environment. The scale-up phase suggests a dynamic atmosphere where employees can contribute significantly to shaping processes and products.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level implies a significant degree of autonomy, responsibility for complex projects, and the ability to influence design strategy and direction. It also includes expectations for mentoring junior team members and contributing to the evolution of design processes and systems.

Reporting Structure: The role likely reports into a Design Lead, Head of Product, or a similar senior leadership position within the product organization. The Senior Designer will work closely with Product Managers and Engineering Leads on a day-to-day basis.

Operations Impact: The Senior Product Designer's work directly impacts patient outcomes, treatment adherence, and the overall effectiveness of Sidekick Health's digital therapeutics. By creating intuitive, accessible, and safe user experiences, the designer plays a crucial role in the company's mission to transform healthcare. Their contributions are critical for regulatory compliance and market adoption of medical device software.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Designer or Design Manager role, overseeing a team and setting design vision.

• Specialization: Deepen expertise in regulated healthcare design, usability engineering, or specific therapeutic areas.

• Product Strategy: Increased involvement in product strategy, contributing to the roadmap and long-term vision.

• Process Improvement: Lead initiatives to further refine and optimize the company's product development and design processes.

• Mentorship: Formalize mentorship of junior designers, developing leadership and coaching skills.

📝 Enhancement Note: The "Senior" title combined with leadership and mentoring responsibilities suggests a path towards team leadership or principal-level individual contribution. The regulated healthcare domain offers specialized career growth opportunities that are distinct from general tech product design.

🌐 Work Environment

Office Type: The job description mentions an office in the heart of Hamburg, suggesting a physical workspace that fosters collaboration and a positive atmosphere. The mention of "ergonomic office workstations" and "MacBooks" points to a well-equipped and modern office setup.

Office Location(s): Poststraße 20, 20354 Hamburg, Germany. This central location in Hamburg offers good accessibility.

Workspace Context:

• Collaborative Environment: The company emphasizes working in cross-functional teams and moderating workshops, indicating an environment that encourages interaction and shared problem-solving.

• Tools & Technology: Standard provision of MacBooks and access to modern prototyping tools like Figma are expected. The company also encourages the use of AI tools for design enhancement.

• Team Interaction: Opportunities for direct interaction with Product Managers, Engineers, Clinical experts, and Regulatory specialists, facilitating a holistic approach to product development.

Work Schedule: Flexible working hours are offered, alongside nationwide home office options, supporting a hybrid work model. This allows for a balance between in-office collaboration and remote work flexibility, catering to the needs of operations professionals who may require focused time for design tasks or deep work.

📝 Enhancement Note: The hybrid model, coupled with flexible hours and a well-equipped office, points to a modern work environment that balances in-person collaboration with employee autonomy and well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of CV and portfolio to assess experience and fit. Candidates are encouraged to rename their CV as "Vorname-Nachname-Sidekick.pdf".

• Portfolio Presentation: A session where the candidate presents selected projects, detailing their role, process, and impact. Expect questions on user research, problem-solving, and design decisions.

• Cross-functional Interviews: Discussions with members of Product, Engineering, and potentially Clinical/Regulatory teams to assess collaboration skills and understanding of their respective domains.

• Design Challenge/Case Study: A practical exercise or case study discussion to evaluate problem-solving abilities, design thinking, and approach to complex challenges within the healthcare context.

• Cultural Fit & Leadership Interview: Discussion to gauge alignment with company values, leadership potential, and ability to mentor.

Portfolio Review Tips:

• Highlight End-to-End Process: Clearly showcase your involvement from discovery through to delivery for at least one complex project.

• Focus on Impact: Quantify results where possible. Explain how your design decisions led to measurable improvements in user outcomes, engagement, or business metrics.

• Demonstrate Research & Strategy: Detail your user research methodologies and how insights translated into strategic product decisions.

• Address Healthcare Specifics: If you have experience with regulated products, highlight it. Be prepared to discuss how you approached Usability Engineering, accessibility, and patient safety.

• Showcase Collaboration: Explain how you worked with cross-functional teams and influenced product direction.

• Structure for Clarity: Organize your portfolio logically, using clear headings, concise descriptions, and compelling visuals.

Challenge Preparation:

• Anticipate Healthcare Scenarios: Be prepared for design challenges related to patient engagement, treatment adherence, or complex health data visualization within a regulated environment.

• Focus on Process: Articulate your thought process clearly. Demonstrate how you would approach understanding the problem, gathering information, generating solutions, and validating them.

• Prioritize & Justify: If presented with multiple requirements, show how you would prioritize and justify your design choices based on user needs, business goals, and constraints.

• Consider Constraints: Be mindful of regulatory, technical, and business constraints that are typical in healthcare product development.

📝 Enhancement Note: The specific instruction to rename the CV ("Vorname-Nachname-Sidekick.pdf") is a clear indicator of attention to detail the company expects. The interview process will likely probe deeply into the candidate's ability to navigate the complexities of regulated healthcare product design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for UX, UI design, prototyping, and collaboration. Proficiency is a key requirement.

• Modern Prototyping Tools: Beyond Figma, familiarity with other tools that facilitate rapid prototyping and user testing is beneficial.

• Design System Management: Experience with creating, maintaining, and evolving design systems.

Analytics & Reporting:

• While not explicitly listed as required tools for the designer, understanding how to interpret and utilize product analytics (e.g., from tools like Amplitude, Mixpanel, or custom dashboards) to inform design decisions is crucial.

• Familiarity with A/B testing principles for validating design hypotheses. CRM & Automation:

• Not directly applicable to the designer role, but an understanding of how user data is managed and how product features interact with backend systems is helpful.

📝 Enhancement Note: Figma is the primary tool highlighted. Candidates should be ready to demonstrate advanced proficiency and discuss how they leverage its features for collaborative design and prototyping. An understanding of how design integrates with analytics and backend systems is an implicit requirement for effective product design.

👥 Team Culture & Values

Operations Values:

• Patient-Centricity: A core value, reflected in the focus on patient safety, usability, and making a real difference in healthcare.

• Data-Driven & Evidence-Based: Decisions are rooted in research and data, not just assumptions.

• Collaboration & Partnership: Working closely and effectively with cross-functional teams is paramount.

• Innovation & Impact: A drive to transform healthcare through digital solutions and create measurable impact.

• Ownership & Responsibility: Employees are encouraged to take end-to-end responsibility for their work.

• Continuous Improvement: A feedback-oriented culture that promotes learning and refinement of processes and products.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product discussions, bridging the gap between user needs, business goals, and technical/clinical realities.

• Workshop Facilitation: Actively leading and participating in collaborative sessions to drive alignment and innovation.

• Constructive Feedback: A culture of providing and receiving feedback to improve designs and processes.

• Open Communication: Clear and persuasive communication of design rationale and decisions to diverse audiences.

📝 Enhancement Note: The emphasis on patient outcomes and evidence-based decision-making suggests a professional and mission-driven culture. The collaborative style is key to navigating the complexities of regulated healthcare product development.

⚡ Challenges & Growth Opportunities

Challenges:

• Regulated Healthcare Environment: Navigating complex regulatory requirements (DiGA, MDR, BfArM, etc.) while maintaining a user-friendly and effective design. This requires meticulous attention to detail and a strong understanding of compliance.

• Balancing Stakeholder Needs: Synthesizing diverse requirements from patients, clinicians, product managers, engineers, and regulatory bodies into cohesive design solutions.

• Translating Complex Science: Effectively communicating complex medical information and treatment protocols through intuitive digital interfaces.

• Driving Behavioral Change: Designing products that motivate and enable patients to actively participate in their treatment and adopt healthier behaviors.

• Scale-up Dynamics: Adapting to a rapidly growing company, which may involve evolving processes, new team members, and shifting priorities.

Learning & Development Opportunities:

• Specialized Healthcare Design Expertise: Deepen knowledge in usability engineering for medical devices, accessibility standards, and specific therapeutic areas.

• Product Strategy & Leadership: Gain exposure to broader product strategy and develop leadership skills through mentoring and process improvement initiatives.

• AI in Design: Explore and implement AI tools to enhance efficiency and innovation in the design workflow.

• Industry Conferences & Certifications: Opportunities to attend relevant conferences or pursue certifications in areas like HCI, UX research, or regulatory affairs.

• Mentorship: Benefit from mentorship within the team and potentially mentor junior designers.

📝 Enhancement Note: The challenges presented are inherent to the digital health sector, particularly for regulated products. These challenges also represent significant growth opportunities for designers looking to specialize and make a substantial impact.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for our [specific product, e.g., diabetes management app] to improve patient adherence to medication?" (Focus: Problem framing, research, user flow, adherence strategies).

• "Describe a time you had to balance conflicting requirements from different stakeholders (e.g., clinical vs. engineering vs. regulatory). How did you resolve it?" (Focus: Stakeholder management, negotiation, compromise, decision-making).

• "How do you ensure your designs are accessible and compliant with patient safety standards in a regulated environment?" (Focus: Usability engineering, accessibility principles, regulatory awareness).

• "Imagine you're tasked with redesigning a complex patient onboarding flow. What are your first steps, and how would you validate your design decisions?" (Focus: Discovery, research planning, prototyping, validation methods). Company & Culture Questions:

• "What interests you about Sidekick Health and our mission in digital health?" (Focus: Research on company, genuine interest).

• "How do you approach mentoring junior designers or sharing your knowledge with the team?" (Focus: Leadership, collaboration, team contribution).

• "Describe your experience working in a fast-paced, scale-up environment." (Focus: Adaptability, resilience, proactive approach).

• "How do you stay updated on the latest trends in UX/UI design and digital health?" (Focus: Continuous learning, industry awareness). Portfolio Presentation Strategy:

• Tell a Story: Structure your case studies as narratives, highlighting the problem, your role, the process, the challenges, the solutions, and the outcomes.

• Quantify Impact: Whenever possible, use data to demonstrate the effectiveness of your designs (e.g., "increased engagement by X%", "reduced error rate by Y%").

• Showcase Your Process: Clearly articulate your design methodology, emphasizing user research, ideation, iteration, and validation.

• Be Prepared for Deep Dives: Expect detailed questions about your design choices, trade-offs made, and how you handled specific challenges.

• Highlight Collaboration: Explain how you worked with Product, Engineering, and other teams, and how you influenced decisions.

• Tailor to Healthcare: If you have healthcare-specific projects, prioritize them. If not, explain how your general UX skills translate to this regulated domain.

📝 Enhancement Note: Candidates should prepare to discuss their experience with regulated product design, even if their portfolio primarily features non-regulated products, by framing their general UX process through the lens of safety, accessibility, and data-driven decision-making.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided application link (https://sidekickhealth.jobs.personio.com/job/563330).

• Customize Your CV: Rename your resume file to Vorname-Nachname-Sidekick.pdf as a demonstration of attention to detail.

• Curate Your Portfolio: Select projects that best showcase your end-to-end design process, problem-solving skills, and experience with complex digital products. Prioritize examples that highlight user research, strategic thinking, and collaboration. If possible, include projects relevant to healthcare or regulated products.

• Prepare Your Narrative: Be ready to articulate your design process, the rationale behind your decisions, and the impact of your work clearly and concisely during portfolio presentations and interviews. Practice explaining how your skills translate to the specific challenges of designing for regulated digital health products.

• Research Sidekick Health: Understand the company's mission, products (zanadio, PINK! Coach), and their position in the digital health market. Familiarize yourself with the healthcare landscape in Germany (DiGA) and be prepared to discuss your understanding of user needs in specific therapeutic areas.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.