Senior Product Designer (UI/UX) - CDC

📍 Job Overview

Job Title: Senior Product Designer (UI/UX) - CDC

Company: CP Axtra

Location: Bangkok, Thailand

Job Type: Full-Time

Category: Product Design / UX/UI Operations

Date Posted: 2026-08-03

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Designing user experiences for operational systems within warehouse and fulfillment environments, focusing on web applications and PDA devices.

• Translating complex operational processes into intuitive and efficient digital workflows by collaborating with Product Owners, Business Analysts, and Engineers.

• Advocating for user-centered design principles to enhance the efficiency and usability of internal operational tools.

• Creating and maintaining design systems and patterns to ensure consistency across diverse platforms, including task-optimized interfaces for frontline operators.

📝 Enhancement Note: This role is positioned within an operations context, focusing on the design of internal tools that directly impact warehouse efficiency. The "CDC" in the title likely refers to a specific division or project within CP Axtra, emphasizing its operational focus. The emphasis on PDA devices and specific warehouse tasks (receiving, picking, packing) highlights a niche within UX/UI design that is critical for operational efficiency.

📈 Primary Responsibilities

• Champion user-centered design methodologies for warehouse operational systems and digital platforms.

• Develop intuitive user experiences and interfaces for both web-based applications and PDA/handheld devices utilized in warehouse operations.

• Produce detailed wireframes, interactive prototypes, and high-fidelity UI designs that facilitate direct implementation by engineering teams.

• Design task-driven workflows encompassing critical warehouse operations such as receiving, picking, packing, loading inspection, and inventory management.

• Craft PDA interfaces that prioritize speed, clarity, and minimal interaction steps for frontline operators.

• Conduct comprehensive user research and usability testing to deeply understand operator workflows and identify opportunities for operational efficiency improvements.

• Define detailed user personas and user journeys for both warehouse operators and administrative users to inform design decisions.

• Design operational dashboards and monitoring tools enabling supervisors to gain rapid insights into system status, exceptions, and overall operational performance.

• Translate intricate business processes and operational requirements into clear, intuitive interaction flows.

• Establish and evolve a consistent design system, including reusable UI components and patterns, to ensure scalability across web and PDA platforms.

• Continuously iterate on designs based on user feedback, operational insights, and the outcomes of usability testing.

• Collaborate closely with Product Owners, Business Analysts, and Engineers to ensure designs are technically feasible and align with operational constraints.

📝 Enhancement Note: The responsibilities clearly indicate a focus on designing for operational efficiency within a logistics or supply chain environment. The emphasis on PDA interfaces and specific warehouse tasks suggests a need for highly optimized, task-specific design solutions rather than general consumer-facing applications.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 5-10 years of professional experience in UI/UX design, with a significant portion dedicated to designing workflow-heavy, enterprise, or operational systems.

Required Skills:

• Demonstrated ability in user research, including planning, conducting, and synthesizing findings from user studies and usability testing.

• Strong experience in designing for desktop, web, and mobile applications.

• Proven experience designing workflow-heavy or enterprise-level systems.

• Exceptional visual and interaction design skills, with a keen eye for detail and aesthetics.

• Experience building, maintaining, or contributing to robust design systems that scale effectively across multiple platforms.

• Experience working within Agile product development methodologies and cross-functional teams.

• Excellent communication skills, with the ability to articulate design decisions clearly to both technical and non-technical stakeholders.

• Ability to translate abstract ideas and complex operational processes into clear, user-friendly experiences.

• Strong creative problem-solving and analytical thinking capabilities.

• Comfort and adaptability in fast-paced environments with evolving product requirements. Preferred Skills:

• Prior experience designing logistics, warehouse management systems (WMS), Enterprise Resource Planning (ERP), or other operational systems.

• Specific experience designing task-optimized interfaces for handheld devices such as barcode scanners or PDA terminals.

• Domain knowledge within the retail or supply chain industry.

📝 Enhancement Note: The experience requirements highlight a need for designers who understand the nuances of enterprise and operational systems, where efficiency and task completion are paramount. The distinction between required and preferred skills is crucial for candidates to understand where to focus their application materials.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least two end-to-end product design case studies that demonstrate your process from user research and ideation through to final design implementation and impact.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs, specifically highlighting how they address complex operational challenges.

• Provide evidence of your experience with design systems, including examples of component libraries, pattern documentation, and how you've ensured consistency across different platforms (e.g., web and mobile/PDA).

• Demonstrate your ability to conduct and utilize user research and usability testing to inform design decisions and measure design effectiveness, ideally with quantifiable results.

• Showcase your experience designing for enterprise environments or workflow-intensive applications, with a focus on efficiency and task completion. Process Documentation:

• Detail your approach to user research and usability testing, including methodologies, tools used, and how you synthesize findings into actionable design improvements.

• Illustrate your workflow for translating business requirements and operational processes into intuitive user interfaces and interaction designs.

• Provide examples of how you've collaborated with engineering and product teams, highlighting your contribution to Agile sprints and the handover process for design assets.

• Explain your methods for establishing and evolving design systems, including documentation, governance, and ensuring adoption by development teams.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will be the primary way to assess a candidate's ability to handle complex operational design challenges. Emphasis should be placed on demonstrating process, user advocacy, and measurable impact within an operational context.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in a major metropolitan area like Bangkok, and considering the specialized nature of operational systems design, a competitive salary range is estimated between ฿1,200,000 - ฿1,800,000 per year. This estimate accounts for the hybrid work model and the comprehensive benefits package.

Benefits:

• Health Insurance: Comprehensive group insurance from a top provider, covering Outpatient Department (OPD), Inpatient Department (IPD), and Emergency OPD.

• Provident Fund: A 3% contribution from the company to your provident fund, supporting long-term financial planning.

• Year-End Bonus: Includes variable and performance-based bonuses, acknowledging employee contributions and company success.

• Gym Facilities: Access to a fitness center, yoga room, and recreational space at the head office, offering a great work-life balance.

• Attractive Vacation Days: A generous annual leave entitlement, with a minimum of 18 days per year.

• No Overtime Policy: The company operates on a 5-day work week with a focus on setting achievable goals and deadlines, promoting a healthy work-life balance.

• Free Car Parking Space: Complimentary parking is provided for employees who drive to work, reducing daily stress and costs.

Working Hours: The standard working hours are based on a 40-hour work week, typically Monday to Friday. The "No overtime" policy suggests a strong emphasis on efficient work practices within standard hours, offering flexibility where possible within operational needs.

📝 Enhancement Note: The salary estimate is based on research of senior-level design roles in Bangkok, factoring in the specialized nature of operational systems design and the provided benefits. The benefits package is extensive and emphasizes employee well-being and work-life balance, which are attractive selling points for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the broader technology and logistics sectors, with a specific focus on operational systems for warehouse and fulfillment environments. This industry context implies a need for practical, efficient, and reliable design solutions that directly impact business operations.

Company Size: CP Axtra is a significant organization, likely employing hundreds or thousands of individuals, given the context of large-scale warehouse operations. This size suggests a structured environment with opportunities for career progression and cross-functional collaboration, while also necessitating clear processes and systems for effective operation.

Founded: While the exact founding date isn't provided, CP Axtra is implied to be an established entity, likely with a history of innovation in its operational domains. This suggests a company that values both tradition and forward-thinking approaches to technology and process improvement.

Team Structure:

• The Product Design team likely consists of several designers, potentially specializing in different areas such as UX research, UI design, or interaction design for specific platforms.

• This role reports into a Product Management or Design Lead, working closely with Product Owners, Business Analysts, and a dedicated Engineering team focused on the warehouse management system.

• Collaboration is expected to be highly cross-functional, involving regular interaction with operational stakeholders (warehouse supervisors, operators) to gather requirements and feedback. Methodology:

• Data Analysis & Insights: Designs will be informed by user research, usability testing data, and operational performance metrics to ensure solutions are effective and efficient.

• Workflow Planning & Optimization: A core focus will be on mapping and improving existing operational workflows through thoughtful digital design.

• Automation & Efficiency: The design philosophy will likely emphasize automation of manual tasks and overall efficiency gains through intuitive interfaces.

Company Website: https://www.cpaxtra.com/

📝 Enhancement Note: Understanding the company's industry and size provides crucial context for the operational challenges and opportunities within the design role. CP Axtra's focus on operational systems suggests a pragmatic and results-oriented culture.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a level of autonomy, expertise, and leadership potential. The designer is expected to lead design initiatives, mentor junior designers if applicable, and significantly influence product strategy and execution within the operational domain. The focus on internal operational systems means this role offers a specialized career path within UX/UI, distinct from consumer-facing product design.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Head of Product, or a Director of Operations Technology. They will work collaboratively with Product Owners and Business Analysts, acting as the primary design authority for their assigned product areas within the warehouse ecosystem.

Operations Impact: The impact of this role is directly tied to improving the efficiency, accuracy, and safety of warehouse operations. Successful designs can lead to reduced error rates, faster processing times, increased throughput, and improved employee satisfaction for frontline operators. This role has a tangible impact on the company's bottom line through operational cost savings and enhanced productivity.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in designing for complex operational environments, logistics, and supply chain technologies.

• Leadership Development: Potential to grow into a Design Lead or Manager role, overseeing a team of designers and setting design strategy for operational products.

• Cross-Functional Expertise: Develop strong partnerships with Product Management, Engineering, and Operations teams, gaining a holistic understanding of the business.

• Specialized Design Systems: Contribute to and lead the evolution of design systems for enterprise and operational platforms, a highly sought-after skill.

📝 Enhancement Note: The career path for a Senior Product Designer in an operational context offers unique growth opportunities focused on specialization and operational impact, which can be a significant differentiator for candidates seeking to move beyond generalist UX roles.

🌐 Work Environment

Office Type: The role is described as Hybrid, indicating a mix of remote work and on-site presence at the Bangkok office. This suggests a flexible work arrangement that balances personal productivity with collaborative team activities.

Office Location(s): The primary office location is Bangkok, Thailand. Specific details about the office facilities, such as proximity to public transport or amenities, would be beneficial for candidates.

Workspace Context:

• The workspace is likely designed to foster collaboration, with shared design studios, meeting rooms, and potentially areas for user research and testing.

• Access to the necessary design tools and technology stack (as detailed in a later section) will be provided to facilitate efficient workflow.

• Opportunities for direct interaction with cross-functional teams (Product, Engineering, Operations) will be frequent, enabling a dynamic and communicative work environment.

Work Schedule: The standard work schedule is likely 5 days a week, with a focus on achieving goals within regular working hours, as indicated by the "No overtime" policy. This promotes a balanced approach to work and personal life, while still ensuring operational needs are met.

📝 Enhancement Note: The hybrid work model and emphasis on work-life balance are key aspects of the work environment, appealing to professionals who value flexibility and a sustainable work pace.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with an HR representative or recruiter to assess basic qualifications and cultural fit.

• Portfolio Review & Design Challenge: A session where candidates present their portfolio, focusing on relevant case studies demonstrating their approach to operational systems design. This may be followed by a practical design challenge or exercise.

• Hiring Manager Interview: A deeper dive into experience, design philosophy, problem-solving skills, and how the candidate would approach specific challenges within CP Axtra's operational context.

• Team/Cross-Functional Interviews: Meetings with potential team members (e.g., Product Owners, Engineers, other Designers) to assess collaboration skills and technical understanding.

• Final Interview: Potentially with a senior leader to discuss strategic alignment and overall fit.

Portfolio Review Tips:

• Curate for Relevance: Prioritize case studies that showcase experience with enterprise systems, workflow design, PDA/mobile interfaces, or complex operational processes. Highlight how your designs solved specific operational challenges and improved efficiency.

• Process Over Polish: Clearly articulate your design process, from research and ideation to iteration and final implementation. Explain your rationale behind key design decisions, especially those driven by operational constraints or user feedback.

• Quantify Impact: Whenever possible, include metrics or data that demonstrate the positive impact of your designs (e.g., reduction in task completion time, decrease in error rates, improvement in user satisfaction scores).

• Design Systems Focus: If applicable, dedicate a section to your experience with design systems, showcasing component libraries, style guides, and how you've ensured consistency and scalability.

• Storytelling: Present your case studies as compelling narratives, explaining the problem, your approach, the solutions, and the outcomes.

Challenge Preparation:

• Understand the Context: Be prepared for design challenges that mimic real-world operational scenarios. Think about the specific constraints of warehouse environments (e.g., speed, ergonomics, limited screen real estate on PDAs).

• Focus on Process: Even in a timed challenge, demonstrate your thought process. Articulate assumptions, explore different solutions, and explain your rationale.

• Prioritize Key Tasks: Identify the core user needs and operational goals for the challenge scenario and focus your design efforts on addressing those efficiently.

• Consider Technical Feasibility: While creativity is important, show awareness of potential technical limitations or implementation challenges.

📝 Enhancement Note: The interview process is designed to thoroughly assess a candidate's practical design skills, problem-solving abilities, and fit within an operational, cross-functional environment. A well-tailored portfolio is essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma, Sketch, Adobe XD (or similar industry-standard tools for UI design, wireframing, and prototyping).

• User Research Tools: Tools for conducting usability testing, surveys, and interviews (e.g., UserTesting.com, SurveyMonkey, Google Forms).

• Design System Management: Tools or platforms for managing design system components and documentation (e.g., Zeroheight, Storybook, or internal Confluence/Wiki pages).

Analytics & Reporting:

• Product Analytics: Tools for tracking user behavior within web applications (e.g., Google Analytics, Mixpanel, Amplitude) to understand usage patterns and identify areas for improvement.

• Dashboarding Tools: Experience with creating or interpreting data visualizations for operational dashboards (e.g., Tableau, Power BI, or custom solutions).

CRM & Automation:

• CRM Systems: While not directly a CRM role, familiarity with how customer data is managed and how operational systems integrate with CRM platforms (e.g., Salesforce) can be beneficial.

• Project Management & Collaboration: Tools such as Jira, Asana, Trello for managing tasks, sprints, and team collaboration within an Agile framework.

📝 Enhancement Note: Proficiency in modern design tools is a given, but specific experience with enterprise systems, design system management, and an understanding of how operational data is tracked and visualized will be highly advantageous.

👥 Team Culture & Values

Operations Values:

• Efficiency and Productivity: A strong emphasis on designing solutions that directly contribute to operational efficiency, speed, and throughput in the warehouse.

• User Advocacy: A commitment to understanding and representing the needs of frontline operators and administrative users, ensuring designs are practical and user-friendly.

• Data-Driven Decision Making: Utilizing research, testing, and operational data to inform design choices and measure the success of implemented solutions.

• Collaboration and Communication: Fostering an environment where open communication and teamwork across departments (Design, Product, Engineering, Operations) are paramount.

• Continuous Improvement: A proactive approach to identifying opportunities for process optimization and design enhancement.

Collaboration Style:

• Cross-Functional Integration: Working closely with Product Owners, Business Analysts, and Engineers to ensure design solutions are aligned with business objectives and technical feasibility.

• Iterative Design Process: Embracing feedback loops and iterative development to refine designs based on user input and operational insights.

• Knowledge Sharing: Actively participating in design critiques, sharing best practices, and contributing to the collective knowledge of the design team and broader organization.

📝 Enhancement Note: The company culture likely values pragmatism, tangible results, and strong teamwork, reflecting the nature of operational environments where efficiency and reliability are key.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Diverse Users: Balancing the needs of different user groups, from fast-paced frontline operators on PDAs to administrators reviewing complex dashboards.

• Translating Complex Processes: Simplifying intricate warehouse workflows and operational logic into intuitive and easy-to-use digital interfaces.

• Legacy Systems Integration: Potentially working with or integrating designs into existing operational systems that may have technical constraints or older architectures.

• Rapid Iteration in a Dynamic Environment: Adapting designs quickly to evolving operational requirements and business needs within a fast-paced logistics setting.

Learning & Development Opportunities:

• Specialized UX/UI Domain: Gaining deep expertise in designing for logistics, supply chain, and warehouse management systems, a niche but highly valuable skill set.

• Advanced Design System Development: Contributing to the growth and strategic direction of enterprise-level design systems.

• Cross-Functional Acumen: Developing a comprehensive understanding of business operations, supply chain logistics, and technology integration.

• Mentorship and Leadership: Opportunities to mentor junior designers and potentially take on leadership responsibilities within the design team.

📝 Enhancement Note: This role presents unique challenges and growth opportunities for designers looking to specialize in operational technology and make a direct impact on business efficiency.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex workflow for a non-technical user. How did you ensure clarity and ease of use?" (Focus on process, user empathy, and simplification strategies.)

• "How would you approach designing an operational dashboard for warehouse supervisors? What key metrics would you prioritize, and why?" (Demonstrate understanding of operational KPIs and data visualization principles.)

• "Imagine you receive conflicting feedback from a Product Owner and a group of warehouse operators. How would you resolve this and ensure the best user outcome?" (Highlight conflict resolution, user advocacy, and data-driven decision-making.) Company & Culture Questions:

• "Based on what you know about CP Axtra and the logistics industry, what do you see as the biggest design challenges for our operational systems?" (Showcase research and analytical thinking about the company's context.)

• "How do you ensure your designs align with business goals while advocating for the user experience?" (Emphasize balancing user needs with business objectives.)

• "Describe your experience working in an Agile environment. How do you contribute to sprint planning and product delivery?" (Focus on collaboration, adaptability, and iterative processes.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed, the solutions you designed, and the measurable outcomes.

• Highlight Operational Relevance: Emphasize how your designs solved specific operational challenges and improved efficiency, accuracy, or user experience for operators.

• Showcase Your Process: Be ready to discuss your research methods, ideation techniques, prototyping approaches, and how you incorporated feedback.

• Demonstrate Design System Usage: If applicable, show how you've utilized or contributed to design systems, explaining the benefits for consistency and scalability.

• Be Prepared for Q&A: Anticipate questions about your design decisions, trade-offs you made, and how you would approach similar challenges in the future.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of operational design principles, strong problem-solving skills, and the ability to collaborate effectively within a cross-functional team.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight experience in UI/UX design for enterprise systems, workflow-heavy applications, and any experience with logistics or warehouse operations. Quantify achievements wherever possible.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your experience designing for operational efficiency, complex workflows, and mobile/PDA interfaces. Ensure your process is clearly articulated and impact is quantified.

• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on storytelling and clearly articulating your design process and the impact of your work. Be ready to discuss your approach to user research and design systems.

• Research CP Axtra: Familiarize yourself with the company's operations, industry, and any publicly available information on their technology initiatives to better understand their context and challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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