Senior Product Designer - Super

📍 Job Overview

Job Title: Senior Product Designer - Super

Company: Stake

Location: Sydney, New South Wales, Australia

Job Type: Full-Time

Category: Product Design (Fintech)

Date Posted: May 20, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end design of mobile and web experiences for the Stake Super squad, focusing on customer-centricity and business impact.

• Partner closely with Product, Engineering, Data, Operations, and Marketing to translate customer insights into intuitive, seamless, and rewarding digital products.

• Drive product strategy by conducting customer research, gathering insights, and developing user flows, wireframes, and high-fidelity prototypes.

• Facilitate design workshops, present solutions to stakeholders, and mentor junior designers to foster a culture of growth and collaboration.

• Leverage behavioral design principles and experimentation frameworks to create engaging experiences and build customer trust within the fintech B2C space.

📝 Enhancement Note: This role is specifically for a Senior Product Designer focused on the "Super" (Superannuation) product within Stake. The emphasis on "Super squad" and "Superannuation" indicates a specialized focus within the broader fintech product offering. The role requires a blend of strategic product thinking, deep design craft, and a strong understanding of customer motivations in the financial services sector.

📈 Primary Responsibilities

• Lead the design of end-to-end experiences for Stake's Superannuation digital products across mobile and web platforms, encompassing everything from initial concept generation to post-launch iteration and continuous improvement.

• Conduct comprehensive customer research, including user interviews, surveys, and usability testing, to gather actionable insights that inform design decisions.

• Translate research findings into detailed user flows, wireframes, and interactive high-fidelity prototypes that clearly communicate design intent and user journeys.

• Collaborate strategically with Product Managers and Engineers to define and prioritize product opportunities, ensuring alignment with the overall roadmap, customer needs, and key business objectives.

• Facilitate and lead design workshops, brainstorming sessions, and stakeholder reviews to gather feedback, achieve alignment, and drive iterative improvements on design solutions.

• Design and implement incentive frameworks that encourage repeat customer engagement and cultivate long-term customer trust, effectively leveraging behavioral design principles.

• Ensure all design solutions are implemented in strict alignment with Stake's established design system to maintain consistency, scalability, and brand integrity across all products.

• Proactively stay abreast of the latest industry trends, competitor offerings, and emerging best practices in product design and fintech to continuously enhance the design process and elevate product outcomes.

• Mentor and provide constructive feedback to other designers within the Product and Brand teams, actively fostering a culture of continuous learning, growth, and effective collaboration.

📝 Enhancement Note: The responsibilities highlight a senior-level contribution, emphasizing leadership in design, strategic collaboration, and a deep understanding of user psychology in financial product design. The mention of "incentive frameworks" and "behavioral design principles" points towards a focus on user engagement and retention strategies, particularly relevant in the competitive fintech and superannuation markets.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of professional experience in product design, with a significant focus on digital products.

• Proven track record of leading the design of complex, end-to-end user experiences for both mobile and web platforms.

Required Skills:

• Expertise in user research methodologies, including qualitative and quantitative research techniques.

• Proficiency in creating detailed user flows, wireframes, and high-fidelity prototypes using industry-standard design tools (e.g., Figma, Sketch, Adobe XD).

• Strong understanding and practical application of design systems for maintaining consistency and scalability.

• Excellent collaboration and communication skills, with a proven ability to work effectively with cross-functional teams (Product, Engineering, Data, Operations, Marketing).

• Deep understanding of human-centered design principles and user empathy.

• Experience in designing for growth, utilizing data and experimentation frameworks (e.g., A/B testing) to validate and iterate on design decisions.

• Ability to design and implement reward mechanisms or gamified experiences that align with customer motivations and business goals.

Preferred Skills:

• Experience specifically within the Superannuation or wealth management sector.

• Demonstrated experience in applying behavioral design principles to drive user engagement and build trust.

• Experience mentoring or providing design guidance to other team members.

• Familiarity with UX writing principles to ensure clear and effective communication within the product.

• A strong portfolio showcasing impactful design solutions for complex B2C fintech products.

📝 Enhancement Note: The "5-10 years" experience level for a Senior Product Designer is standard. The emphasis on "Fintech B2C experience is essential" and "growth experience working with data, experimentation frameworks" strongly indicates that candidates must have a proven ability to not just design aesthetically pleasing interfaces, but also to drive measurable business outcomes through design in a fast-paced, data-informed environment. Specific experience with Superannuation is a strong preference, highlighting the specialized nature of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that showcases a minimum of 3-5 significant end-to-end product design projects, with a strong emphasis on B2C fintech applications.

• For each project, clearly articulate the problem statement, your specific role and contributions, the design process undertaken (research, ideation, prototyping, testing), and the final outcomes.

• Demonstrate your ability to translate complex user needs and business objectives into intuitive and effective design solutions.

• Include case studies that highlight your experience with data-driven design, experimentation frameworks, and how you leveraged insights to iterate and improve user experiences.

Process Documentation:

• Provide examples of how you’ve documented design processes, including user research findings, journey maps, user flows, and wireframes.

• Illustrate your approach to facilitating design workshops and presenting design solutions to diverse stakeholder groups.

• Detail your experience in collaborating with product managers and engineers, highlighting how you contributed to roadmap definition and feature prioritization.

• Include examples of how you’ve applied behavioral design principles or gamification to drive customer engagement and build trust.

📝 Enhancement Note: For a Senior Product Designer role, especially in a fintech environment, the portfolio is paramount. It needs to go beyond just showcasing visuals and demonstrate a deep understanding of the design process, problem-solving capabilities, and the ability to drive tangible business results through design. The emphasis on "end-to-end" and "data-driven design" is critical for demonstrating senior-level competence.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Career Development:

  • Career relevant development and training opportunities.
  • Professional development allowance to support continuous learning.

• Family Support:

  • Up to 16 weeks of paid parental leave.
  • Childcare allowance to assist with family expenses.

• Holistic Well-being:

  • Sonder membership providing access to healthcare, safety support, and Employee Assistance Program (EAP) for the employee and their immediate family.

• Flexible Leave:

  • Additional leave types including Swap days, Bear Days, Time-in-Lieu (TOIL), Compassionate Leave, and Sorry Business Leave.

• Equity & Financial:

  • Employee Share Options scheme for senior leaders, offering a stake in the company's success.
  • Stake products: 30% discount on yearly SMSF membership fee, $295 AUD annual trading credit, and a Stake Black account.

• Recognition & Rewards:

  • Recognition awards to celebrate achievements.
  • Regular team celebrations to foster camaraderie.
  • Discretionary performance bonus tied to individual and company achievements.

Working Hours:

• Standard full-time hours, typically around 40 hours per week. The role operates on a hybrid model, allowing for flexibility between office and remote work.

📝 Enhancement Note: The salary estimate is based on current market data for senior product design roles in Sydney, Australia, within the technology and financial services sectors. The provided benefits are extensive and align with those typically offered by high-growth tech companies, particularly those focused on employee well-being and long-term incentives. The specific Stake product benefits are a unique perk.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Fintech (Investing Platform, Superannuation)

Company Size: 750,000+ customers and more than A$5 billion under administration. While customer numbers are high, the employee count isn't explicitly stated, but the growth from a startup suggests a dynamic, potentially mid-sized to large organization with a fast-paced culture.

Founded: Stake has grown rapidly from a fintech startup, indicating a culture that values innovation, agility, and rapid iteration.

Team Structure:

• The Senior Product Designer will be part of the "Stake Super squad," suggesting a product-aligned team structure.

• This squad likely includes a Product Manager, Engineers, and potentially a dedicated Data Analyst or Operations specialist focused on the Superannuation product.

• The role requires close collaboration with broader Product, Engineering, Data, Operations, and Marketing teams across the organization.

Methodology:

• Data-Driven Design: The company emphasizes using data, experimentation, and behavioral insights to inform design decisions and drive customer engagement.

• Human-Centered Approach: Product design is focused on solving meaningful customer problems and creating intuitive, seamless, and rewarding experiences.

• Agile & Iterative Development: The fast-paced environment and focus on continuous improvement imply an agile development process with frequent iterations based on feedback and data.

• Cross-functional Collaboration: A strong emphasis is placed on close partnerships between design, product, engineering, data, and marketing teams to achieve shared goals.

Company Website: https://hellostake.com/au/careers

📝 Enhancement Note: Stake's positioning as a rapidly growing fintech startup that has achieved significant scale suggests a culture that balances ambition with a structured approach to product development. The "Super squad" structure is a common agile practice, allowing for focused development on specific product areas. The company's emphasis on breaking barriers and continuous growth indicates a high-performance, results-oriented environment.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a high degree of autonomy, expertise, and influence. The individual is expected to lead complex projects, mentor others, and contribute significantly to product strategy. In the context of Stake, this means shaping the future of how customers invest and grow their wealth.

Reporting Structure:

• The Senior Product Designer will likely report to a Head of Product Design, Design Lead, or potentially a Director of Product, depending on the organizational structure.

• They will be an integral part of the "Stake Super squad," working closely with a dedicated Product Manager and engineering team for that specific product area.

Operations Impact:

• The role has a direct impact on customer acquisition, engagement, retention, and overall satisfaction within the Superannuation product.

• By designing intuitive and rewarding experiences, the Senior Product Designer contributes significantly to Stake's mission of empowering individuals to grow their wealth and achieve financial autonomy.

• Success in this role directly influences key business metrics such as user growth, product adoption rates, customer lifetime value, and revenue generation for the Superannuation offering.

Growth Opportunities:

• Leadership Progression: Potential to move into Lead Product Designer, Design Manager, or Head of Product Design roles as the company scales.

• Specialization: Deepen expertise within specific product areas like Superannuation, investing platforms, or emerging fintech solutions.

• Cross-functional Mastery: Develop stronger strategic partnerships with Product, Engineering, and Data teams, potentially leading to roles with broader product ownership.

• Mentorship & Team Building: Gain experience in building and nurturing design talent, contributing to the growth of the design function at Stake.

• Industry Influence: Contribute to Stake's reputation as an innovative leader in the fintech space, potentially speaking at conferences or contributing to industry thought leadership.

📝 Enhancement Note: The "Senior" title implies a strategic contribution beyond just execution. The growth opportunities highlight a path for individuals who want to grow within a specialized product area or move into broader leadership roles within a rapidly evolving fintech company. The emphasis on impact within the "Super squad" suggests focused career development within a key product line.

🌐 Work Environment

Office Type: Dog-friendly CBD offices, indicating a modern, pet-friendly workplace culture. The hybrid working model suggests a blend of in-office collaboration and remote flexibility.

Office Location(s): Sydney CBD (Central Business District), New South Wales, Australia. This location offers accessibility and is a hub for professional services and technology companies.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional collaboration suggest a workspace designed to facilitate teamwork, brainstorming, and knowledge sharing. Expect dedicated collaboration spaces, meeting rooms, and potentially open-plan areas to encourage interaction.

• Operations Tools & Technology: Access to industry-standard design software (Figma, Sketch), prototyping tools, collaboration platforms (Slack, Jira), and potentially specialized fintech design resources. The company likely invests in tools that support efficient digital product development.

• Team Interaction: Opportunities for regular in-person interaction with the Super squad and other design/product teams for workshops, reviews, and informal collaboration. This is balanced with the flexibility of remote work.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) with a hybrid arrangement. This offers flexibility in managing personal commitments while ensuring consistent contribution to team goals and project deadlines. The nature of product design often involves periods of focused deep work and collaborative sprints.

📝 Enhancement Note: The "dog-friendly CBD offices" and "hybrid working model" are key indicators of Stake's modern work environment, aiming to attract talent by offering both a vibrant office culture and the flexibility of remote work. This balance is crucial for roles that require both deep focus and collaborative synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio to assess your fit for the role and experience level.

• Portfolio Presentation & Discussion: An interview focused on presenting 2-3 key projects from your portfolio. Expect in-depth questions about your design process, decision-making, challenges faced, and the impact of your work. This is where you'll demonstrate your expertise in B2C fintech and growth design.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other stakeholders from Data, Operations, or Marketing. These will assess your collaboration skills, ability to articulate design rationale, and understanding of broader business objectives.

• Design Challenge/Exercise: You may be given a small design problem or case study to solve, either as a take-home assignment or a live exercise, to evaluate your problem-solving approach and design thinking in a simulated scenario.

• Final Interview: Likely with a senior leader (e.g., Head of Design, CPO) to discuss cultural fit, long-term vision, and career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your experience with B2C fintech, complex problem-solving, end-to-end design, and data-driven/growth initiatives. Prioritize quality over quantity.

• Tell a Story: For each case study, clearly articulate the "Why" (problem/opportunity), "What" (your role/solution), and "How" (your process/methodology), and "So What" (outcomes/impact). Use visuals effectively to illustrate your journey.

• Highlight Impact: Quantify your achievements wherever possible. Use metrics related to user engagement, conversion rates, task completion times, customer satisfaction, or business revenue.

• Showcase Process: Detail your research methods, ideation techniques, prototyping tools, and how you iterated based on feedback and data. This demonstrates your strategic thinking and problem-solving approach.

• Design System Awareness: If applicable, show how you’ve worked with or contributed to design systems.

• Tailor to Stake: Understand Stake's products and mission. If possible, subtly reference how your past work or design philosophy aligns with their goals.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the requirements of any design challenge. Ask clarifying questions if needed.

• Time Management: Allocate your time effectively across research, ideation, solutioning, and presentation.

• Focus on Process: Even if you can't complete everything, clearly articulate your thought process and the steps you would take.

• Stakeholder Empathy: Consider who the stakeholders are for the challenge and tailor your solution and presentation accordingly.

• Concise Presentation: Be prepared to present your findings and solutions clearly and concisely, highlighting key decisions and rationale.

📝 Enhancement Note: The interview process for a Senior Product Designer at a company like Stake will be rigorous, focusing heavily on a candidate's portfolio and their ability to demonstrate strategic thinking, collaboration, and measurable impact in a fintech context. The emphasis on "growth experience" and "data-driven design" will be a recurring theme.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely given industry trends and collaboration needs), Sketch, Adobe XD.

• Collaboration & Project Management: Jira, Confluence, Slack, Asana, Trello.

• User Research & Testing: Maze, UserTesting.com, Lookback, Hotjar, Google Analytics, Mixpanel.

Analytics & Reporting:

CRM & Automation:

Other:

• Familiarity with version control systems (e.g., Git) for design assets might be a plus in some organizations.

• Understanding of basic front-end technologies (HTML, CSS, JavaScript) to better collaborate with engineers.

📝 Enhancement Note: Figma is the de facto standard for collaborative design in many tech companies, so proficiency here is almost a given. The inclusion of analytics and experimentation tools is critical given the emphasis on data-driven design and growth. Understanding the broader tech stack helps designers create solutions that are feasible and integrate well.

👥 Team Culture & Values

Operations Values:

• Ambition & Drive: A core value, reflected in the company's rapid growth and desire for continuous improvement. Operations professionals are expected to be proactive and results-oriented.

• Breaking Barriers: A willingness to challenge the status quo and innovate, applied to both product development and internal processes.

• Customer-Centricity: A deep focus on understanding and solving customer problems, ensuring that all operational efforts ultimately benefit the end-user.

• Collaboration & Unity: Despite being spread globally, the team operates as a unified force, emphasizing teamwork and shared vision.

• Integrity & Trust: Essential in financial services, this value underpins all operations, from data security to customer interactions.

Collaboration Style:

• Cross-functional Integration: Operations teams work very closely with Product, Engineering, Marketing, and Data. Expect frequent communication and shared ownership of initiatives.

• Data-Informed Decision Making: Discussions and decisions are heavily influenced by data and insights, requiring operations professionals to be comfortable analyzing metrics and presenting findings.

• Agile & Iterative: A flexible and adaptive approach to workflows, with a focus on continuous improvement and learning from both successes and failures.

• Open Communication: A culture that encourages open feedback, knowledge sharing, and proactive problem-solving.

📝 Enhancement Note: Stake's emphasis on "breaking barriers" and "ambition" suggests a culture that rewards initiative and innovative thinking. For operations roles, this translates to a need for proactivity, a willingness to experiment, and a strong focus on delivering measurable results that align with the company's aggressive growth objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Growth Environment: Adapting to a fast-paced, evolving company structure and product roadmap can be challenging. Keeping up with new features, processes, and team members requires agility.

• Balancing Innovation with Stability: As a fintech platform, maintaining system stability and security while continuously innovating and releasing new features is a constant challenge.

• Complex User Needs: Designing for diverse user segments within the Superannuation market, each with unique financial literacy levels and goals, requires nuanced design solutions.

• Data Interpretation: Effectively translating large volumes of user data and experimentation results into actionable design improvements requires strong analytical skills and strategic thinking.

• Cross-functional Alignment: Ensuring consistent understanding and execution across multiple departments (Product, Engineering, Marketing, Operations) on design initiatives.

Learning & Development Opportunities:

• Advanced Design Skills: Deepen expertise in areas like behavioral economics, gamification, and advanced prototyping techniques.

• Fintech Specialization: Become a subject matter expert in financial services product design, particularly within Superannuation.

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and potentially move into management roles.

• Strategic Product Input: Contribute significantly to product strategy and roadmap planning, influencing the direction of Stake's offerings.

• Industry Exposure: Work with cutting-edge technologies and methodologies in a rapidly growing industry, potentially attending industry conferences or training.

📝 Enhancement Note: The challenges highlight the dynamic nature of working in a successful fintech startup. The growth opportunities are geared towards individuals who want to excel in their craft, specialize in a high-demand sector, and grow into leadership positions within a company experiencing significant expansion.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design of a complex B2C fintech product from concept to launch. What were your key decisions and the resulting impact?" (Focus on end-to-end process, decision rationale, and quantifiable outcomes.)

• "How do you leverage user research and data analytics to inform your design decisions, especially in a growth-focused environment?" (Prepare examples of A/B tests, user study insights, and how they led to product improvements.)

• "Walk us through your process for collaborating with Product Managers and Engineers to define a product roadmap and prioritize features. How do you ensure alignment?" (Emphasize communication, negotiation, and shared understanding.)

• "How have you applied behavioral design principles or gamification to increase user engagement and build trust in a digital product?" (Provide specific examples of mechanics used and their observed effects.)

Company & Culture Questions:

• "What interests you most about Stake, and specifically about designing for our Superannuation product?" (Research Stake's mission, values, and recent news. Connect it to your own career goals.)

• "How do you see your design philosophy aligning with Stake's values of ambition and breaking barriers?" (Reflect on how you approach innovation and problem-solving.)

Portfolio Presentation Strategy:

• Structure is Key: For each project, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact/Results.

• Show, Don't Just Tell: Use visuals (screenshots, flows, prototypes) to illustrate your points. Explain why you made certain design choices.

• Quantify Impact: Be ready to discuss metrics and how your design contributed to business goals. If exact numbers aren't available, discuss expected impact or qualitative improvements.

• Be Candid About Challenges: Discussing challenges and how you overcame them demonstrates resilience and problem-solving skills.

• Prepare for Deep Dives: Anticipate detailed questions about your process, tools, and decision-making. Be ready to defend your choices with logic and data.

• Engage Your Audience: Make it a conversation. Ask clarifying questions and be genuinely interested in their feedback.

📝 Enhancement Note: Interview preparation for this role should heavily emphasize the "growth experience" and "data-driven design" aspects, as these are critical for success in a fintech environment focused on user acquisition and engagement. The portfolio presentation is the centerpiece, so candidates must be well-rehearsed and able to articulate their impact clearly.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Stake's Breezy HR portal.

• Portfolio Customization: Ensure your portfolio prominently features 2-3 of your strongest B2C fintech or growth-focused design projects. Clearly articulate your role, process, and measurable impact for each. Tailor your project selection to align with Stake's Superannuation product and mission.

• Resume Optimization: Update your resume to highlight keywords relevant to product design, fintech, B2C, user research, prototyping, design systems, data-driven design, and growth strategies. Quantify achievements and responsibilities wherever possible.

• Interview Preparation: Practice articulating your design process and project outcomes concisely and impactfully. Be ready to discuss specific examples related to user research, experimentation, and cross-functional collaboration. Prepare thoughtful questions for the interviewers about the team, product vision, and design challenges.

• Company Research: Thoroughly research Stake's products, mission, values, and recent news. Understand the Superannuation market and Stake's position within it. This will help you tailor your application and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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