Senior Product Designer - eCommerce

📍 Job Overview

Job Title: Senior Product Designer - eCommerce

Company: Epi Company

Location: Brussels, Belgium; Paris, France; Berlin, Germany; Amsterdam, Netherlands; Madrid, Spain

Job Type: Full-time

Category: Product Design / UX/UI Design

Date Posted: April 17, 2026

Experience Level: Senior (6+ years)

Remote Status: Remote OK

🚀 Role Summary

• Design and deliver world-class eCommerce payment experiences that are intuitive, trusted, and seamless for both shoppers and merchants across web and mobile platforms.

• Co-own the end-to-end eCommerce journey, acting as a central design point of contact and partnering closely with Product, UX, and Engineering to ensure solutions are fast, reliable, dynamic, and empowering.

• Translate complex and regulatory requirements, including fintech/banking rules, GDPR, and security constraints, into clear, intuitive UX/UI solutions suitable for real-world merchant environments.

• Champion accessibility, inclusivity, and design craft by elevating the standards for WCAG AA accessibility, design quality, documentation, and collaboration within the product area.

📝 Enhancement Note: The role is explicitly for Senior Product Designer with a focus on eCommerce and payments. The "Senior" designation, coupled with the requirement for 6+ years of experience and ownership of end-to-end user journeys, indicates a strategic and impactful role. The emphasis on translating complex regulatory requirements into user-friendly designs highlights the need for a designer with a strong understanding of compliance and security within the fintech space. The remote-first, multicultural aspect suggests the candidate must be adept at asynchronous communication and cross-border collaboration.

📈 Primary Responsibilities

• Design and deliver comprehensive eCommerce payment experiences, encompassing the full spectrum from early-stage concepts to high-fidelity UI specifications for both web and mobile interfaces.

• Collaborate closely with Product Managers, UX Researchers, and Engineering teams to ensure seamless integration of design solutions into the product development lifecycle, prioritizing speed, reliability, and dynamic user engagement.

• Translate intricate business objectives, regulatory mandates (e.g., PSD2, GDPR, PCI DSS), and security protocols into practical, user-centric design solutions that meet the demands of diverse merchant environments.

• Proactively advocate for and implement best practices in accessibility (WCAG AA), inclusive design principles, and overall design quality, ensuring robust documentation and fostering a collaborative design process.

• Contribute to the evolution and maintenance of design systems, ensuring design consistency and scalability across the eCommerce domain and related product areas.

• Conduct user research and usability testing, leveraging insights from qualitative and quantitative data to iterate on designs and validate user experience improvements.

• Partner with other Product Designers to share ownership of the eCommerce journey, ensuring design continuity and a unified user experience as the product ecosystem expands into new markets and functionalities.

📝 Enhancement Note: The responsibilities are detailed to reflect a senior-level contribution, emphasizing ownership, collaboration with cross-functional teams, and the strategic translation of complex requirements. The inclusion of specific regulatory examples and the emphasis on design systems and user research highlight the depth expected from a Senior Product Designer in a regulated industry like fintech.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior roles. Demonstrated equivalent practical experience will also be considered.

Experience: Minimum of 6 years of professional experience as a Product Designer, UX Designer, or equivalent role, with a significant focus on digital product development in product-led environments.

Required Skills:

• End-to-End Product Design: Proven ability to design complete user journeys and flows for complex digital products, with a strong preference for experience in eCommerce checkout processes or payment systems.

• UI/UX Design Craft: Exceptional interaction and UI design skills, evidenced by a portfolio showcasing UI-heavy, complex digital products where the candidate owned the full design experience.

• Figma Proficiency: Advanced expertise in Figma, including mastery of components, design systems, auto-layout, and sophisticated prototyping capabilities.

• Accessibility Standards: Hands-on experience designing to at least WCAG AA accessibility standards, covering aspects like color contrast, keyboard navigation, screen reader support, focus states, and error handling.

• Cross-functional Collaboration: Demonstrated ability to partner effectively with Product Managers, Engineers, UX Researchers, and Content Designers in a collaborative, agile setting.

• Communication: Clear and concise communication skills, capable of articulating design decisions and rationale to both technical and non-technical stakeholders, including senior leadership and external partners.

• Remote Work Acumen: Proven ability to thrive in a remote-first, multicultural environment, collaborating effectively with distributed teams, navigating ambiguity, and taking proactive ownership.

Preferred Skills:

• Fintech/Payments Experience: Prior experience designing for payments, financial services, fintech, or other regulated digital product environments.

• Multi-Platform Design: Experience designing for multi-platform ecosystems (e.g., mobile app, web, partner portals, back-office interfaces) while maintaining a coherent visual and interaction language.

• Research Integration: Exposure to and application of qualitative and quantitative research methods (e.g., discovery interviews, usability testing, analytics interpretation) to inform and refine design solutions.

• Design Systems Development: Experience contributing to or managing design systems, ensuring consistency and scalability across product portfolios.

📝 Enhancement Note: The "70% of requirements" phrasing from the original description is translated into a clear "must-have" and "nice-to-have" structure. The required skills are expanded to include specific design competencies and soft skills crucial for a senior, remote role. Preferred skills align directly with the company's industry and potential future needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: A portfolio demonstrating 2-3 detailed case studies of complex digital products you have designed, ideally within eCommerce or payment contexts. Each case study should clearly outline the problem, your role, the design process, key challenges, solutions, and measurable outcomes.

• UI-Heavy Design Examples: Showcase strong UI design craft with examples of visually polished and functionally rich interfaces, emphasizing intricate digital products where you were the primary designer.

• Figma Mastery: Include examples of your work within Figma, highlighting your use of components, design systems, advanced prototyping, and collaborative features.

• Accessibility Integration: Provide evidence of how you've incorporated WCAG AA accessibility standards into your designs, with specific examples of considerations for color contrast, keyboard navigation, screen reader support, and error handling.

• Process Documentation: Demonstrate your ability to document design processes, rationale, and decisions clearly, potentially including wireframes, user flows, and final UI mockups.

Process Documentation:

• Workflow Design & Optimization: Showcase examples of how you have mapped out and optimized user workflows for complex journeys, particularly in payment or checkout scenarios.

• System Implementation Standards: Illustrate how you ensure design consistency and usability when working with established design systems or when contributing to their development.

• Metric-Driven Iteration: Provide examples of how you have used data (analytics, user feedback) to drive design iterations and improve key performance indicators (KPIs) for digital products.

📝 Enhancement Note: This section is tailored for a design role and emphasizes the critical importance of a portfolio that showcases practical application of skills. The requirements are specific to demonstrating end-to-end ownership, UI craft, Figma expertise, and accessibility compliance, which are explicitly mentioned in the original description. Process documentation focuses on how the candidate approaches workflow optimization and data-informed design.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in major European tech hubs (Brussels, Paris, Berlin, Amsterdam, Madrid) with 6+ years of experience, and considering the remote-first nature, a competitive annual salary range is estimated between €75,000 - €105,000. This range accounts for the specialized skills in eCommerce, payments, and accessibility, as well as the seniority of the role.

Benefits:

• Comprehensive Health Insurance: Coverage for medical, dental, and vision care, likely including provisions for employees based in their respective countries of residence.

• Generous Paid Time Off: A competitive allowance for vacation days, public holidays, and sick leave, designed to promote work-life balance.

• Remote Work Stipend: A budget to help set up an ergonomic and productive home office environment.

• Professional Development Budget: Funds allocated for training, conferences, workshops, and certifications to support continuous learning and skill enhancement in design and related fields.

• Quarterly In-Person Gatherings: Opportunities for team building, strategic alignment, and fostering strong working relationships through in-person meetings at least once per quarter.

• Pension Scheme: Contributions towards a retirement savings plan, in line with local regulations and company policy.

• Employee Assistance Program (EAP): Confidential counseling and support services for personal and professional challenges.

Working Hours: While the standard workday is typically 8 hours, EPI embraces a remote-first culture with flexibility. Employees are expected to work approximately 40 hours per week, with a focus on output and effective collaboration across different time zones. Core collaboration hours will be established to facilitate synchronous communication with distributed teams.

📝 Enhancement Note: As no salary was provided, a research-based estimate has been generated for a Senior Product Designer in the specified European locations. The range is broad to account for variations in experience, specific location within the listed countries, and negotiation. Benefits are standard for senior tech roles in Europe, with specific additions like a remote work stipend and quarterly in-person meetings based on the job description. Working hours are standardized while acknowledging the flexibility of a remote-first model.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (Fintech) / Payments / eCommerce Infrastructure. Epi Company is building a new, European payment system aimed at simplifying and securing digital transactions. This industry is characterized by rapid innovation, stringent regulatory oversight, and a focus on user trust and security.

Company Size: Epi Company, while not explicitly stated, is backed by 16 major banks and two large European acquirers, suggesting a significant operational scale and influence. The Design organization comprises around 14 people, indicating a mid-to-large size for a specialized function within a larger initiative.

Founded: The European Payments Initiative (EPI) is a recent venture, formed to address the need for a unified European payment solution. Its establishment reflects a strategic effort by major financial institutions to create a competitive, user-centric alternative in the digital payments landscape.

Team Structure:

• Domain Embeddedness: Product Designers are embedded within specific product domains, such as eCommerce, ensuring deep expertise and focused contributions.

• Cross-Disciplinary Support: Disciplines like Research, Content Design, and Design Operations work transversally across teams, providing shared expertise and enabling broader organizational collaboration.

• Matrix Collaboration: The role involves matrix collaboration across Europe, contributing to identity initiatives that span multiple teams and markets, requiring adaptability and strong communication.

• Product Team Integration: Designers work within cross-functional product teams alongside Product Managers and Engineers, fostering a cohesive development environment.

Methodology:

• Agile Development: Design processes are integrated within agile product development cycles, involving rapid prototyping, iterative design, and close collaboration with engineering.

• User-Centered Design: A strong emphasis is placed on understanding user needs through research and translating these into intuitive, secure, and accessible product experiences.

• Design System Utilization: Adherence to and contribution to design systems are key for maintaining consistency and scalability across a growing product portfolio.

• Data-Informed Iteration: Insights from both qualitative user research and quantitative analytics are used to refine designs and improve product performance.

Company Website: https://careers.epicompany.eu

📝 Enhancement Note: The company culture is inferred from its mission, industry, and organizational structure. The emphasis on a remote-first, multicultural environment, coupled with the backing of major financial institutions, suggests a dynamic yet structured organization. The description highlights a balance between domain-specific focus and cross-functional collaboration, a common structure in large product initiatives.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior Product Designer level. This signifies a highly experienced individual contributor with a deep understanding of product design principles, a strong portfolio of complex projects, and the ability to lead design initiatives within their domain. Senior designers are expected to operate with significant autonomy, influence product strategy, mentor junior designers, and champion best practices. They are key partners in product development, translating business and regulatory needs into exceptional user experiences.

Reporting Structure: The Senior Product Designer will be embedded within the eCommerce domain's cross-functional product team. While reporting functionally within this team for day-to-day tasks, they are also part of a broader Design organization of approximately 14 people. This structure allows for both domain ownership and access to specialized expertise from areas like Research, Content Design, and Design Operations, facilitating a matrixed reporting and collaboration model.

Operations Impact: The Senior Product Designer's impact is critical to the success of Epi Company's eCommerce payment solutions. By designing intuitive, secure, and accessible payment flows, they directly influence customer adoption, merchant engagement, transaction success rates, and overall user trust in the Wero platform. Their work bridges the gap between complex financial regulations and seamless user experiences, directly contributing to the company's mission of changing how Europe pays. The ability to translate these complex requirements into user-friendly designs is paramount to achieving business objectives and driving market adoption.

Growth Opportunities:

• Design Leadership: Progression to Lead Product Designer or Design Manager roles, overseeing larger product areas or managing a team of designers.

• Specialization: Deepening expertise in specific areas such as payments UX, accessibility, or design systems, becoming a subject matter expert within the organization.

• Cross-Domain Exposure: Opportunities to contribute to other product domains within Epi Company, broadening experience across different user journeys and technical challenges.

• Mentorship: Formal and informal opportunities to mentor junior designers, sharing knowledge and developing leadership skills.

• Strategic Influence: Increased involvement in product strategy discussions, shaping the future direction of Epi Company's payment offerings.

📝 Enhancement Note: The career analysis focuses on the trajectory for a Senior Product Designer within a large, innovative tech company. The emphasis is on both individual contribution growth (specialization, strategic influence) and potential leadership paths. The impact section highlights how design directly affects business outcomes in the fintech/eCommerce space.

🌐 Work Environment

Office Type: Epi Company operates on a remote-first model. While there isn't a traditional central office for daily work, the company facilitates in-person collaboration through quarterly gatherings. This hybrid approach aims to balance the flexibility and autonomy of remote work with the benefits of face-to-face interaction for team building and strategic alignment.

Office Location(s): While the role is remote, the company operates across multiple European countries, including Belgium, France, Germany, Netherlands, and Spain. In-person meetings are held at least once per quarter, with potential locations varying but likely being in major European cities where the company has a significant presence or banking partners. Employees are expected to be based in Belgium, France, Germany, Netherlands, or Spain.

Workspace Context:

• Collaborative Digital Space: The primary workspace is digital, relying heavily on collaboration tools like Figma, Slack, Miro, and Confluence for communication, design, and documentation.

• Asynchronous Workflow: The remote-first culture necessitates proficiency in asynchronous communication, clear documentation, and structured handover processes to ensure seamless collaboration across different time zones.

• Focus on Output: The environment is geared towards results and impact, with an emphasis on autonomy and ownership rather than direct supervision.

• Multicultural Team: Working with a diverse, multinational team fosters an environment of varied perspectives and requires adaptability and cultural sensitivity.

Work Schedule: The standard working week is approximately 40 hours. While there is flexibility in daily scheduling to accommodate personal needs and different time zones, core collaboration hours will be established to ensure effective real-time interaction with colleagues and stakeholders across Europe. The remote-first approach prioritizes output and effective communication over rigid adherence to a fixed schedule.

📝 Enhancement Note: The work environment description clarifies the "remote-first" nature of the company, detailing expectations for remote work, in-person meetings, and the digital tools that facilitate collaboration. It emphasizes the need for asynchronous communication skills and autonomy, which are key for success in such an environment.

📄 Application & Portfolio Review Process

Interview Process:

• Recruiter Call (45 min): Initial screening to assess overall fit, motivation, and basic qualifications. Be prepared to discuss your career journey and interest in Epi Company.

• Portfolio Review + Job-Specific Skills Interview (60 min): This is a critical stage. You will present 1-2 key case studies from your portfolio, demonstrating your design process, problem-solving skills, and proficiency in Figma. Expect deep dives into your design decisions, how you handled complex requirements, and your understanding of accessibility and eCommerce specific challenges.

• Culture Interview (60 min): This interview with the hiring manager and a key stakeholder assesses your cultural alignment with Epi Company's values – particularly your ability to thrive in a remote-first, multicultural, and ambiguous environment, your ownership mindset, and your collaboration style.

• Offer: If successful, you will receive a job offer.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your skills in eCommerce, complex user journeys, UI-heavy design, and accessibility. Prioritize quality over quantity.

• Tell a Story: For each case study, clearly articulate the problem, your specific role and contributions, the design process undertaken (research, ideation, iteration), key challenges faced, the solutions you implemented, and the measurable impact of your work.

• Highlight Figma Expertise: Be ready to demonstrate your Figma skills, perhaps by sharing your screen to walk through components, design systems, or interactive prototypes.

• Emphasize Regulatory Translation: Clearly explain how you translated complex business and regulatory requirements into user-friendly designs. This is a key differentiator for this role.

• Showcase Accessibility: Explicitly detail your approach to WCAG AA compliance and provide concrete examples of how you addressed accessibility needs.

• Prepare for Questions: Anticipate questions about your design rationale, trade-offs you made, how you handled stakeholder feedback, and your experience working in remote or distributed teams.

Challenge Preparation:

• While a specific "challenge" like a take-home assignment isn't explicitly mentioned, the portfolio review and skills interview will function as a practical assessment.

• Practice your presentation: Rehearse walking through your case studies concisely and engagingly within the allotted time.

• Articulate your Process: Be ready to explain your design thinking and methodologies clearly and confidently.

• Prepare for Ambiguity: The "Turn back if..." section highlights that the company thrives on ambiguity. Be ready to discuss how you approach situations with incomplete information and make informed decisions.

📝 Enhancement Note: This section provides actionable advice tailored to the specific interview stages and portfolio review process outlined by Epi Company. It emphasizes the critical nature of the portfolio and the need to showcase specific skills relevant to the role, such as translating complex requirements and accessibility.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The central tool for all design activities, including UI design, prototyping, component creation, design system management, and collaborative work. Advanced proficiency is expected.

• Jira: Used for backlog management, task tracking, and project planning within the agile development process. Familiarity with creating and managing tickets is essential.

• Confluence: Utilized for documentation, specifications, knowledge sharing, and team collaboration. Ability to create and maintain clear, organized documentation is key.

Analytics & Reporting:

CRM & Automation:

Collaboration & Prototyping:

• Miro: Frequently used for brainstorming, user journey mapping, wireframing, and collaborative ideation sessions.

• Slack: The primary communication platform for real-time messaging and team coordination.

• Microsoft 365: Likely used for document sharing, presentations, and general productivity.

📝 Enhancement Note: This section details the specific tools mentioned in the job description, categorizing them by their primary function. It provides context on how designers are expected to use these tools, particularly Figma, Jira, and Confluence, and highlights the importance of collaboration platforms in a remote setting.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering tangible results and making a significant impact on how millions of Europeans pay. Design decisions are expected to contribute directly to business objectives and user satisfaction.

• Ownership & Autonomy: Employees are encouraged to take ownership of their work, make decisions with incomplete information, and drive initiatives forward without constant supervision.

• Collaboration & Inclusivity: Thriving in a remote-first, multicultural environment requires open communication, mutual respect, and a willingness to collaborate effectively with diverse teams across Europe.

• User-Centricity: A commitment to understanding and serving the user, ensuring that solutions are intuitive, secure, and empowering.

• Craftsmanship & Quality: A dedication to high standards in design execution, accessibility, and documentation, aiming to build best-in-class product experiences.

Collaboration Style:

• Remote-First & Asynchronous: Collaboration heavily relies on digital tools and asynchronous communication, requiring clear documentation and proactive updates.

• Cross-Functional Partnership: Designers work closely with Product, Engineering, and Research in integrated teams, fostering a shared understanding and collaborative problem-solving approach.

• Design System Cohesion: Collaboration extends to maintaining and evolving design systems, ensuring consistency across the product portfolio.

• Stakeholder Alignment: A key aspect involves effectively communicating design decisions and trade-offs to a wide range of stakeholders, including senior leadership and external partners, to achieve alignment.

📝 Enhancement Note: This section synthesizes the company's stated values and collaboration style from various parts of the job description, framing them within the context of an operations role. It emphasizes the remote-first, multicultural aspect and the importance of ownership and user-centricity.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The role requires comfort with situations where information is incomplete, and the path forward is not always clearly defined. This demands proactive problem-solving and decision-making under uncertainty.

• Translating Complex Requirements: Converting intricate regulatory mandates (e.g., GDPR, PSD2, banking rules) and business objectives into simple, intuitive UX/UI solutions for a broad European audience is a significant design challenge.

• Balancing Diverse Needs: Designing for multiple European markets means considering varying user behaviors, languages, and local payment preferences while maintaining a unified, scalable experience.

• Remote Collaboration at Scale: Effectively collaborating and maintaining design consistency across distributed, multicultural teams requires strong communication, documentation, and process management skills.

Learning & Development Opportunities:

• Fintech & Payments Specialization: Deepen expertise in the nuances of payment systems, financial regulations, and security best practices within the fintech sector.

• Cross-Cultural Design: Enhance skills in designing for diverse international audiences and navigating the complexities of global product rollouts.

• Design System Contribution: Gain experience in developing and scaling design systems for large-scale applications, contributing to foundational design practices.

• Leadership & Mentorship: Develop leadership capabilities through mentoring junior designers and taking on greater ownership of product design strategy.

• Industry Exposure: Stay abreast of emerging trends in eCommerce, payments, and UX/UI design through access to industry conferences, training, and internal knowledge sharing.

📝 Enhancement Note: This section identifies potential challenges inherent in the role and company context, framing them as opportunities for growth. It highlights the need for adaptability, strong problem-solving skills, and continuous learning in a rapidly evolving industry.

💡 Interview Preparation

Strategy Questions:

• Design Strategy & Methodology: "Describe a time you had to translate complex regulatory requirements into a user-friendly design. What was your process, and what were the key challenges?" or "How would you approach designing a new payment feature for multiple European countries, considering different user behaviors and regulatory landscapes?"

• Collaboration & Stakeholder Management: "Tell me about a situation where you had to align stakeholders with differing opinions on a design decision. How did you navigate this, and what was the outcome?" or "How do you ensure effective communication and collaboration with remote engineering and product teams?"

• Problem-Solving & Efficiency: "Walk me through a challenging eCommerce checkout flow you designed. What made it complex, and how did you optimize it for usability and conversion?" or "Describe a time you used data or user research to significantly improve a product's user experience."

Company & Culture Questions:

• Company Operations Culture: "What interests you about Epi Company's mission to change how Europe pays?" or "How do you see your skills contributing to a remote-first, multicultural environment?"

• Operations Team Dynamics: "How do you approach working with cross-functional teams, especially when there's ambiguity?" or "Describe your experience working within a design system."

• Operations Impact Measurement: "How do you measure the success of your design work in a product context?" or "Can you provide an example of how your design directly impacted a key business metric?"

Portfolio Presentation Strategy:

• Structure for Impact: For each case study, clearly define the problem statement, your role and responsibilities, the design process (research, ideation, iteration, testing), key decisions and rationale, final solutions, and measurable outcomes/impact. Use visuals effectively to support your narrative.

• Quantify Results: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).

• Highlight Figma Proficiency: Be prepared to demonstrate your Figma skills, perhaps by showing interactive prototypes, component libraries, or your approach to design system implementation.

• Showcase Regulatory & Accessibility Expertise: Explicitly point out how you addressed complex requirements and accessibility standards within your case studies.

• Engage and Discuss: Treat the portfolio review as a collaborative discussion. Be open to answering questions and elaborating on your thought process.

📝 Enhancement Note: This section provides concrete examples of interview questions tailored to the role of a Senior Product Designer in fintech, covering strategy, collaboration, and culture. It also offers specific advice for presenting a portfolio effectively to highlight the required skills.

📌 Application Steps

To apply for this Senior Product Designer - eCommerce position:

• Submit your application through the provided link on the Epi Company careers portal.

• Tailor your Resume: Optimize your resume to highlight your 6+ years of experience in product design, specifically emphasizing your work on complex digital products, eCommerce, payments, and accessibility. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your end-to-end design process, UI craft, Figma proficiency, and experience with complex requirements and accessibility standards. Ensure each case study clearly articulates the problem, your solution, and the impact.

• Prepare Your Presentation: Practice walking through your selected case studies concisely and engagingly, anticipating questions about your design rationale, trade-offs, and collaboration style. Be ready to discuss your experience with remote work and multicultural teams.

• Research Epi Company: Understand their mission, the Wero product, and the challenges in the European payments landscape. Articulate how your skills and values align with their culture and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.