Senior Product Designer - CRM

📍 Job Overview

Job Title: Senior Product Designer - CRM

Company: monday.com

Location: Tel Aviv, Israel

Job Type: Full-Time

Category: Product Design (CRM & AI Focus)

Date Posted: 2026-06-16

Experience Level: Senior (5+ Years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end design for innovative Agentic AI experiences within the CRM Sales group, focusing on empowering revenue teams.

• Drive the conceptualization, definition, and shipment of features that enhance core CRM workflows across both desktop and mobile platforms.

• Champion the adoption and integration of AI tools, workflows, and methodologies to optimize design processes and team impact.

• Collaborate closely with Product Managers and Engineers to shape strategic priorities, define roadmaps, and ensure successful product delivery.

📝 Enhancement Note: While the job title is Senior Product Designer, the core responsibilities and emphasis on AI, Agentic experiences, and CRM workflows indicate a strong focus on operations-adjacent product development. This role requires a designer who understands the intricacies of sales and revenue operations to build impactful solutions. The "Agentic first era" and "AI doesn't just assist, it executes" language highlights a forward-thinking approach to product design within the operations technology space.

📈 Primary Responsibilities

• Conceptualize, define, and ship end-to-end Agentic AI experiences that address customer "Jobs to Be Done" within the CRM Sales context, optimized for both Mobile and Desktop.

• Proactively adopt and integrate new AI tools, workflows, and methodologies to enhance personal and team productivity, and champion their adoption across the design function.

• Take full ownership of end-to-end features from ideation and user discovery through to polished execution, collaborating with peer designers to ensure consistency and quality.

• Partner closely with Product and Engineering leads to define strategic priorities and shape the product roadmap for the CRM Sales domain.

• Collaborate with UX Research to conduct user testing, gather feedback, and validate design concepts through iterative refinement and analysis of live usage data.

• Contribute actively to monday.com's broader design culture by sharing learnings, driving best practices, and elevating the overall craft of product design within the organization.

📝 Enhancement Note: The responsibilities emphasize a proactive, builder mindset, particularly concerning AI integration. This signals that candidates should be prepared to demonstrate not just design skills but also a strategic understanding of how AI can transform operational workflows within a CRM context. The emphasis on "0 to 1 features" suggests significant autonomy and the opportunity to shape new product directions.

🎓 Skills & Qualifications

Education:

• Formal education in Design (e.g., Graphic Design, Interaction Design, UX Design, HCI) or a related field is beneficial, though not explicitly stated as a strict requirement. A strong portfolio demonstrating equivalent practical experience will be highly valued. Experience:

• A minimum of 5 years of professional product design experience, with a proven track record of shipping impactful products and features.

• Demonstrated experience in designing for both Desktop and Mobile platforms.

• Experience working with and leveraging existing Design Systems to ensure consistency and efficiency.

• Familiarity with SaaS and enterprise-focused B2B environments is highly advantageous. Required Skills:

• High AI Fluency: Proven ability to understand, leverage, and integrate AI tools and concepts into product design.

• Agentic AI Experience: Demonstrated experience working with "Vibe Coding" tools, "Coding Agents," and shipping AI-driven experiences to production.

• End-to-End Product Design: Ability to manage the entire design lifecycle, from ideation and discovery to final execution and iteration.

• Interaction & Visual Design: Exceptional skills in crafting intuitive user interactions and compelling visual interfaces with a keen eye for detail.

• Design System Proficiency: Experience contributing to, utilizing, and advocating for the use of established design systems.

• System Design Acumen: Ability to conceptualize and design holistic, consistent experiences that span multiple platforms and devices.

• Agile Environment Adaptability: Proven ability to thrive and deliver in a fast-paced, agile development setting.

• User-Centric Validation: Skill in using UX research, experimentation, and data analysis to validate and iterate on design solutions.

• Strong Collaboration: Excellent communication and teamwork skills, with a collaborative, team-first mindset.

• Organizational Skills: Strong ability to organize work, prioritize tasks, and manage multiple projects effectively.

• English Proficiency: High level of written and spoken English.

Preferred Skills:

• Prior experience in SaaS product design.

• Experience designing for B2C or enterprise-focused B2B applications.

📝 Enhancement Note: The emphasis on "AI fluency," "Vibe Coding tools," and "Coding Agents" is highly specific and crucial. Candidates must be able to articulate their experience with these emerging technologies and demonstrate how they've applied them to create tangible product outcomes, particularly in a business operations or workflow automation context. This requirement signals a significant shift towards AI-native design practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing shipped products and features that have driven measurable impact, clearly demonstrating your role and contributions.

• Examples of end-to-end design processes, from initial problem definition and user research to final high-fidelity mockups and shipped solutions.

• Demonstrate experience designing for both Desktop and Mobile interfaces, highlighting any platform-specific challenges and solutions.

• Case studies that illustrate how you've leveraged AI tools or concepts in your design process or product solutions.

• Evidence of working with or contributing to a Design System, showcasing an understanding of design consistency and scalability. Process Documentation:

• Showcase your ability to define and document user flows, interaction patterns, and visual specifications for complex features.

• Provide examples of how you've collaborated with engineering to ensure accurate implementation of your designs.

• Present case studies that detail your approach to user research, testing, and iteration, linking design decisions to user feedback and business outcomes.

📝 Enhancement Note: For this role, the portfolio is paramount. It needs to go beyond standard UX/UI work to explicitly showcase expertise in AI-driven design, particularly for business workflows. Candidates should prepare to walk through specific examples of how they've used AI tools to enhance their design process or how their designs have facilitated AI-powered functionality within an application, especially for CRM use cases.

💵 Compensation & Benefits

Salary Range:

• Given the Senior Product Designer title, 5+ years of experience, and the location in Tel Aviv, Israel, a competitive salary range for this role would typically fall between ₪350,000 - ₪550,000 ILS per year. This estimate is based on industry benchmarks for senior design roles in leading tech companies in Tel Aviv, considering the high demand for specialized skills like AI fluency and CRM product design. Benefits:

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage.

• Stock Options/RSUs: Opportunity to own a piece of monday.com's growth.

• Professional Development Budget: Funds for conferences, courses, and certifications to enhance skills, especially in AI and design.

• Generous Paid Time Off: Including vacation days, sick leave, and national holidays.

• Parental Leave Policies: Supportive leave for new parents.

• Commuting Assistance/Reimbursement: Support for travel to the office.

• On-site Amenities: (If applicable for hybrid model) Access to modern office facilities, snacks, and beverages.

• Team Events and Social Activities: Opportunities for team building and fostering a strong company culture.

Working Hours:

• Standard full-time working hours, typically 40 hours per week. The hybrid model allows for flexibility, with expected days in the Tel Aviv office to foster collaboration and team connection.

📝 Enhancement Note: The salary estimate is a benchmark for a senior role in Tel Aviv's tech scene. Actual compensation will depend on the candidate's specific experience, interview performance, and negotiation. The benefits package is designed to attract and retain top talent in the competitive Israeli tech market, with a particular emphasis on professional growth relevant to cutting-edge fields like AI.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Development / AI Work Platform / CRM

Company Size: Large (2000+ employees, based on LinkedIn data), indicating a well-established organization with structured processes and significant resources.

Founded: 2012. monday.com has a strong track record of growth and innovation, recently launching monday CRM to significant success, demonstrating a commitment to expanding into key business software markets.

Team Structure:

• The CRM Sales group is a specialized team within monday.com, focused on building and enhancing the CRM product. It likely comprises Product Managers, Engineers (Frontend/Backend), UX Researchers, and fellow Product Designers.

• The role reports into a Design Lead or Head of Product Design within the CRM division, with strong cross-functional collaboration with Product Management and Engineering leads.

• Collaboration is expected to be highly cross-functional, with designers working closely with PMs to define strategy and Engineers to execute designs, as well as UX Researchers for validation. Methodology:

• Data-Driven Design: Emphasis on using user research, A/B testing, and live usage data to inform design decisions and validate hypotheses.

• Agile Development: Iterative design and development cycles, enabling rapid prototyping and deployment.

• AI-First Approach: A strategic focus on integrating AI capabilities into product features to automate tasks and enhance user productivity, particularly for operational workflows.

• Design System Adoption: Commitment to using and contributing to a unified design system for consistency and efficiency across products.

Company Website: https://monday.com/

📝 Enhancement Note: monday.com positions itself as an "AI work platform," signaling a company culture that embraces innovation and technological advancement. The rapid growth of their CRM product, coupled with the explicit mention of AI and "Agentic experiences," suggests a dynamic environment where new ideas are encouraged and quick execution is valued. The company's scale provides stability and resources, while the specific CRM group offers a focused, high-impact opportunity.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, placing it at an experienced individual contributor level. It signifies a move beyond executing tasks to owning significant product areas, influencing strategy, and mentoring junior designers. The focus on complex CRM workflows and AI integration suggests a specialization within product design that aligns with operational technology.

Reporting Structure: The Senior Product Designer will report to a Design Manager or Lead within the CRM Sales group. They will work closely with Product Managers and Engineering Leads, often functioning as a key stakeholder in product development sprints and roadmap planning.

Operations Impact: The role has a direct impact on how revenue teams operate worldwide. By designing intuitive and powerful CRM features, especially those enhanced by AI, this designer will influence sales productivity, deal closure rates, and overall revenue generation for monday.com's customers. The success of the monday CRM product is directly tied to its ability to streamline and optimize sales operations.

Growth Opportunities:

• Specialization: Deepen expertise in CRM product design, AI-driven user experiences, and B2B SaaS product development.

• Leadership: Potential to grow into a Design Lead or Manager role within the CRM group or other product areas, guiding teams and strategy.

• Mentorship: Opportunity to mentor junior designers, share best practices, and contribute to the growth of the design team.

• Cross-Functional Influence: Gain experience influencing product strategy and roadmaps at a senior level, working closely with executive stakeholders.

• Innovation: Be at the forefront of AI integration in enterprise software, shaping the future of work for revenue teams.

📝 Enhancement Note: The "growth opportunities" are framed within the context of product design excellence and leadership, but the impact is clearly tied to improving operational efficiency for sales teams. This means that demonstrating an understanding of sales operations, pipeline management, and customer relationship management will be key to success and advancement in this role.

🌐 Work Environment

Office Type: Hybrid work model, indicating a blend of remote work and in-office collaboration. This suggests a modern approach to work-life balance while valuing in-person interaction for brainstorming and team cohesion.

Office Location(s): The primary location is Tel Aviv, Israel. This hub is known for its vibrant tech scene, offering access to talent and innovation.

Workspace Context:

• Collaborative Environment: The hybrid model encourages collaboration through scheduled office days, fostering spontaneous interactions, design critiques, and team syncs.

• Tools & Technology: Access to cutting-edge design tools, AI platforms, and collaboration software necessary for effective product development in a tech-forward company.

• Team Interaction: Opportunities to engage with a diverse and talented team of designers, product managers, and engineers, promoting knowledge sharing and cross-pollination of ideas.

Work Schedule: Standard full-time hours (approx. 40 hours/week) with flexibility inherent in the hybrid model. The focus is on delivering results and meeting project deadlines, with an expectation of availability for key team meetings and collaborative sessions, particularly during designated office days.

📝 Enhancement Note: The hybrid environment in Tel Aviv is typical for mature tech companies. For a designer, this means needing to be effective both independently and collaboratively. The emphasis on "Agentic experiences" and AI suggests that the workspace will likely be equipped with advanced technology to support these initiatives.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio. Be sure your resume and portfolio clearly highlight your CRM, AI, and senior product design experience.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, approach to AI and agentic design, and understanding of CRM workflows.

• Design Challenge/Portfolio Review: A session where you present your portfolio, discuss specific case studies, and potentially tackle a design problem relevant to CRM or AI-driven workflows. Expect to articulate your design process, rationale, and the impact of your work.

• Team/Cross-Functional Interviews: Meetings with peer designers, Product Managers, and Engineering Leads to assess collaboration style, technical understanding, and cultural fit.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and overall fit.

Portfolio Review Tips:

• Highlight AI & CRM Impact: Curate 2-3 strong case studies that specifically showcase your experience with AI-driven features, complex workflows, and ideally, CRM or similar operational tools.

• Quantify Results: For each case study, clearly articulate the problem, your role, your process, the solution, and most importantly, the measurable impact (e.g., increased efficiency, conversion rates, user adoption).

• Showcase Your Process: Be prepared to walk through your design process step-by-step, explaining your rationale for key decisions, user research methods used, and how you iterated based on feedback.

• Demonstrate System Thinking: Show how your designs integrate into a larger system and adhere to design principles, especially if you've worked with or contributed to a design system.

• Prepare for AI Discussion: Be ready to discuss your understanding of AI's role in product design, your experience with AI tools, and your vision for agentic experiences in business software.

Challenge Preparation:

• Understand CRM Fundamentals: Refresh your knowledge of core CRM functionalities, sales processes, and common pain points for revenue teams.

• AI Application Scenarios: Think about how AI can be applied to automate tasks, provide insights, or enhance user experiences within a CRM context.

• Problem-Solving Framework: Have a structured approach to tackling design challenges, including problem definition, ideation, prototyping, and validation.

• Communication: Practice articulating your thoughts clearly and concisely, especially when presenting your design rationale and solutions.

📝 Enhancement Note: The interview process will heavily scrutinize your ability to blend advanced design skills with a deep understanding of operational workflows and emerging AI technologies. Candidates should prepare to demonstrate how they bridge the gap between user needs and complex business requirements, particularly within the sales and revenue operations domain.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma (highly probable given industry standards and collaborative nature), Sketch, Adobe Creative Suite.

• AI Tools & Platforms: Experience with emerging AI tools for design assistance, code generation, or workflow automation (e.g., Vibe Coding tools, Coding Agents as mentioned).

• Design Systems: Proficiency in using and contributing to established design systems.

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and measure design impact.

• Experience interpreting data dashboards and reports to inform design decisions. CRM & Automation:

• Direct experience with CRM platforms (e.g., Salesforce, HubSpot, Zoho, or monday CRM itself) is a significant advantage.

• Understanding of workflow automation principles and how they are implemented in business software.

• Familiarity with collaboration and project management tools (e.g., Jira, Asana, monday.com itself).

📝 Enhancement Note: The explicit mention of "Vibe Coding tools" and "Coding Agents" suggests that familiarity with AI-powered development and design tools is not just a preference but a core requirement. Candidates should be prepared to discuss their specific experience with these types of technologies and how they integrate into a designer's workflow.

👥 Team Culture & Values

Operations Values:

• AI-Driven Innovation: A strong emphasis on leveraging AI to push boundaries, create intelligent solutions, and redefine how work gets done.

• Customer Obsession: A deep commitment to understanding user needs and delivering exceptional value through well-designed products that solve real business problems.

• Ownership & Impact: Encouraging individuals to take full responsibility for their work and to drive tangible results that contribute to company success.

• Collaboration & Transparency: Fostering an open environment where ideas are shared freely, feedback is constructive, and teams work together effectively.

• Agility & Adaptability: Embracing change, iterating quickly, and continuously learning in a fast-paced industry.

Collaboration Style:

• Cross-Functional Partnership: Designers work as integral members of product teams, collaborating closely with Product Managers and Engineers from ideation through to launch and beyond.

• Design Critiques & Feedback: Regular opportunities for design reviews and constructive feedback sessions to elevate the quality of work.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across design and product teams, particularly around AI and new design methodologies.

• Builder Mentality: A proactive approach to problem-solving, where team members are encouraged to take initiative, experiment, and build solutions.

📝 Enhancement Note: The company culture appears to be built around innovation, particularly in the AI space, and a strong focus on delivering impactful solutions for business users. The "ownership-driven culture" and "all-around builder mindset" suggest a hands-on environment where designers are empowered to contribute broadly and proactively.

⚡ Challenges & Growth Opportunities

Challenges:

• Pioneering AI-Native Design: Designing for "Agentic experiences" is a relatively new frontier. The challenge lies in creating intuitive and trustworthy AI-powered workflows that truly empower users without overwhelming them.

• Balancing Complexity and Simplicity: CRM systems and AI capabilities can be inherently complex. The challenge is to translate this complexity into simple, user-friendly interfaces for revenue teams.

• Rapid Iteration in a Fast-Paced Environment: monday.com's growth and focus on innovation mean constant evolution. Adapting to rapid changes in technology and market demands will be key.

• Cross-Platform Consistency: Ensuring a seamless and consistent user experience across desktop and mobile platforms, especially with the integration of AI features.

Learning & Development Opportunities:

• AI & Agentic Design Expertise: Gain deep practical experience in designing with and for cutting-edge AI technologies, positioning you as a leader in this emerging field.

• CRM Product Specialization: Develop in-depth knowledge of CRM workflows and the specific needs of revenue teams, becoming an expert in this critical business software domain.

• Advanced Design Methodologies: Explore and implement new design strategies and tools, including those that leverage AI for designer productivity and product innovation.

• Leadership and Mentorship: Opportunities to take on more strategic responsibilities, influence product direction, and mentor junior designers.

📝 Enhancement Note: The challenges are directly tied to the innovative nature of the role, particularly the integration of AI into operational software. Successfully navigating these challenges will lead to significant professional growth and expertise in a high-demand area.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an AI-powered feature or workflow. What was the problem, your approach, and the outcome?" (Prepare a case study highlighting AI integration and impact).

• "How do you balance the need for powerful, complex features in a CRM with the requirement for a simple, intuitive user experience?" (Focus on user-centric design principles and iterative refinement).

• "Walk us through your process for designing end-to-end features, from ideation to post-launch analysis, especially for complex B2B SaaS products." (Emphasize your structured approach, collaboration, and data-driven iteration). Company & Culture Questions:

• "What excites you about monday.com's AI work platform and the CRM space?" (Showcase research into their products, mission, and recent successes).

• "How do you see AI transforming the way revenue teams operate, and how would your design approach support this transformation?" (Demonstrate forward-thinking and an understanding of operational impact).

• "Describe your experience working in an agile, fast-paced environment. How do you manage priorities and adapt to change?" (Highlight your flexibility, organization, and proactive communication). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your unique contribution, your design process, the solution, and the measurable impact.

• Focus on AI & CRM: Prioritize examples that showcase your experience with AI, complex workflows, and ideally, CRM or similar operational tools.

• Demonstrate Systemic Thinking: Explain how your designs fit into the broader product ecosystem and adhere to design principles.

• Be Ready for Technical Discussions: While not a developer role, understand the technical feasibility of your designs and how they integrate with engineering efforts.

• Highlight Collaboration: Emphasize how you worked with PMs, engineers, and researchers to achieve outcomes.

📝 Enhancement Note: Preparation should heavily focus on the intersection of product design, AI, and operational workflows. Candidates need to articulate not just what they designed, but why, and how it impacted users and the business, especially in the context of improving sales operations.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that highlight your experience with AI-driven features, complex workflow design, and ideally, CRM or similar operational software. Ensure each case study clearly articulates the problem, your role, process, solution, and measurable impact.

• Tailor Your Resume: Highlight your 5+ years of product design experience, specific skills in AI fluency, experience with CRM, proficiency in design systems, and any experience with SaaS or enterprise products. Use keywords from the job description.

• Prepare for AI Discussions: Be ready to articulate your understanding of AI's role in product design, your experience with AI tools (like Vibe Coding tools, Coding Agents), and your vision for agentic experiences.

• Research monday.com: Understand their AI Work Platform, the monday CRM product, their company values, and recent achievements to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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