Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Venn

Location: Toronto, Ontario, Canada

Job Type: Full-time

Category: Product Design / Fintech Operations

Date Posted: 2026-04-13

Experience Level: Senior (6+ years)

Remote Status: On-site

🚀 Role Summary

• Lead the strategic design of end-to-end product experiences, encompassing ideation, conceptualization, and polished execution within the fintech B2B sector.

• Drive the evolution of Venn's design system by refining existing patterns, ensuring consistency across all product touchpoints, and contributing to its ongoing development.

• Foster strong cross-functional collaboration with Product Managers, Engineering, and other stakeholders to define problems, explore innovative solutions, and deliver high-quality product outcomes.

• Translate complex user insights, quantitative data, and qualitative feedback into intuitive interaction models and aesthetically compelling visual designs.

• Produce meticulous and high-fidelity deliverables, including user flows, wireframes, interactive prototypes, and final production-ready assets.

• Implement a continuous improvement loop by leveraging customer feedback and product metrics to iterate on shipped work and drive measurable enhancements.

📝 Enhancement Note: This role is explicitly for a Senior Product Designer, indicating a need for leadership in design strategy and execution. The fintech and B2B context suggests a focus on complex user flows, data security considerations, and business-oriented user needs. The emphasis on "shaping problem definitions" and "shipping polished outcomes" highlights the need for strong product sense and execution capabilities.

📈 Primary Responsibilities

• Own and lead the user experience design process for new product features and enhancements, from discovery and ideation through to final implementation and post-launch iteration.

• Develop and maintain comprehensive user flows, wireframes, interactive prototypes, and high-fidelity visual designs that clearly articulate product functionality and user interaction.

• Champion the use and evolution of Venn's design system, ensuring adherence to established guidelines while identifying opportunities for improvement and expansion.

• Conduct user research, usability testing, and data analysis to gather insights that inform design decisions and validate proposed solutions.

• Collaborate effectively with product management to refine product roadmaps and with engineering teams to ensure accurate and high-quality implementation of designs.

• Present design concepts and solutions to stakeholders across the organization, articulating the rationale behind design decisions and incorporating feedback.

• Continuously monitor product performance using key metrics and customer feedback to identify areas for design optimization and user journey enhancement.

📝 Enhancement Note: The responsibilities emphasize end-to-end ownership, a critical aspect for senior roles. The mention of "customer feedback and product metrics" points to a data-driven approach to design, common in operations-focused environments where ROI and efficiency are key.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, or a related field is often preferred. Equivalent practical experience will be strongly considered.

Experience: 6+ years of professional product design experience, with a significant portion in fast-paced environments such as startups or rapidly growing tech companies. Demonstrated experience within the fintech or B2B SaaS sectors is highly advantageous.

Required Skills:

• Proven expertise in leading the design of complex digital products from concept to launch.

• Deep understanding and practical application of design systems, component libraries, and style guides.

• Mastery of interaction design principles and the ability to create intuitive and engaging user experiences.

• Strong visual design skills, with a keen eye for detail, typography, color theory, and layout.

• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision).

• Experience in conducting user research, usability testing, and synthesizing findings into actionable design improvements.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale effectively to diverse audiences.

• Strong organizational skills and the ability to manage multiple projects simultaneously in a dynamic environment.

Preferred Skills:

• Prior experience working in an early-stage or high-growth startup environment.

• Specific experience within the financial technology (fintech) industry, particularly in B2B banking or financial services.

• Familiarity with agile development methodologies and cross-functional team collaboration within such frameworks.

• Experience with data analysis tools and the ability to leverage product analytics to inform design decisions.

📝 Enhancement Note: The 6+ years of experience requirement and emphasis on an "entrepreneurial spirit" and "startup experience" suggest this role involves significant autonomy and a hands-on approach, common in early-stage GTM and operations teams. The preference for fintech and startup experience indicates a need for candidates who can adapt quickly and contribute to building processes from the ground up.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing 6+ years of professional product design work, with a clear emphasis on end-to-end product development cycles.

• Demonstrations of complex problem-solving through design, highlighting the process from initial concept to final shipped product.

• Case studies detailing contributions to design systems, including examples of pattern refinement, component creation, and consistency improvements.

• Evidence of translating user insights, data analysis, and business requirements into effective design solutions.

• Examples of high-quality deliverables such as user flows, wireframes, interactive prototypes, and polished visual assets.

Process Documentation:

• The portfolio should implicitly or explicitly demonstrate an understanding of standard product design workflows, including discovery, research, ideation, prototyping, testing, and iteration.

• Candidates should be prepared to discuss their personal design process, highlighting how they approach ambiguity, collaborate with cross-functional teams, and integrate feedback.

• Examples of how the candidate has used customer feedback and product metrics to iterate on and improve existing designs will be highly valued.

📝 Enhancement Note: Portfolio requirements are critical for design roles. This section emphasizes not just the output but the process and the ability to demonstrate impact through data and user insights, aligning with operations' focus on measurable results.

💵 Compensation & Benefits

Salary Range: $100,000 - $150,000 CAD per year.

Explanation of Range: This salary range is based on the provided data ($100,000 - $150,000 CAD) and reflects the senior level of the role, the specialized skills required (product design, fintech), and the specific location in Toronto, a major tech hub with a competitive compensation landscape for experienced professionals.

Benefits:

• Healthy Equity Ownership: Among the most generous in the market, directly aligning employee success with company growth and financial performance.

• Comprehensive Health Coverage: Full medical, dental, and vision insurance to support employee well-being.

• Opportunity for Impact: The chance to play a pivotal role in shaping the future of business banking in Canada.

• Startup Environment: Exposure to a fast-paced, innovative, and growth-oriented company culture.

• Professional Development: Opportunities to contribute to and evolve a growing design system and product offering.

Working Hours: Standard full-time hours are expected, typically around 40 hours per week. While the role is on-site, Venn likely offers a degree of flexibility within work schedules to accommodate project needs and team collaboration.

📝 Enhancement Note: The salary range is provided. The equity component is highlighted as a significant benefit, common in startups and indicative of a growth-oriented company culture where employee contributions are valued and rewarded with ownership. The emphasis on "shaping the future of business banking" aligns with the mission-driven aspect often attractive to operations professionals seeking impact.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech (Financial Technology), specifically B2B Banking Solutions. Venn is positioned as a disruptor to traditional banking by offering a modern, digital platform for Canadian entrepreneurs.

Company Size: Venn is described as the "fastest-growing B2B fintech in Canada" and has scaled to support over 5,000 businesses in under two years. While an exact employee count isn't provided, this rapid growth suggests a company that is likely in the growth-stage, potentially ranging from 50-200 employees, with a strong focus on scaling operations and product development.

Founded: Founded less than two years ago, indicating a very young, agile, and innovative company culture built on rapid iteration and disruption.

Team Structure:

• Product & Design Team: This role sits within the product development function, collaborating closely with product managers and engineers. The design team likely includes other designers (junior to senior) and a product design lead or manager.

• Reporting Structure: A Senior Product Designer typically reports to a Head of Product, Design Lead, or a VP of Product/Engineering. Given the startup nature, the structure is likely lean and direct.

• Cross-functional Collaboration: High degree of collaboration expected with Product Management (defining strategy and requirements), Engineering (implementation), and potentially Marketing/Sales (understanding market needs and customer acquisition).

Methodology:

• Data-Driven Design: Emphasis on using "customer feedback and product metrics" to drive design decisions, reflecting an operations-centric approach to product development.

• Agile Development: Likely operates using agile methodologies, requiring iterative design sprints and close collaboration with engineering.

• Design System Focus: A commitment to building and maintaining a robust design system points to a structured approach to design consistency and efficiency.

Company Website: https://www.venn.ca/

📝 Enhancement Note: Venn's positioning as a fast-growing fintech disrupting traditional banking implies a culture that values innovation, agility, and a strong entrepreneurial spirit. The "ground floor" mention signifies opportunities to influence processes and strategy, a key draw for operations professionals.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a level of expertise and autonomy beyond junior or mid-level positions. It signifies a professional capable of leading design initiatives, mentoring junior designers, and significantly influencing product strategy and execution. The "ground floor" aspect suggests an opportunity to be a foundational member of the design team.

Reporting Structure: The Senior Product Designer will likely report to a Product Lead, Head of Design, or a similar senior figure within the product organization. The reporting line will be direct, typical of a lean startup environment.

Operations Impact: The Senior Product Designer's work directly impacts Venn's ability to acquire and retain business customers by creating intuitive and effective banking tools. Their designs will shape the user experience, influencing customer satisfaction, adoption rates, and ultimately, revenue growth. The focus on "measurable improvements" through product metrics underscores the operational impact of design decisions.

Growth Opportunities:

• Leadership Development: Potential to grow into a Design Lead or Manager role as the team expands, taking on more strategic responsibilities and people management.

• Specialization: Opportunity to deepen expertise in fintech product design, B2B user experiences, or advanced areas of design systems and user research.

• Strategic Influence: As an early employee, the designer has a significant opportunity to shape product strategy, design processes, and the overall user experience vision for Venn.

• Mentorship: Chance to mentor junior designers and contribute to building a strong design culture within the organization.

📝 Enhancement Note: The emphasis on "ground floor" and "building the business" indicates substantial growth potential beyond the individual contributor role, offering pathways into leadership and strategic influence within the operations and product functions.

🌐 Work Environment

Office Type: The role is explicitly stated as "On-site," indicating that Venn maintains a physical office space for its employees in Toronto. This suggests a preference for in-person collaboration, team building, and a structured work environment.

Office Location(s): Toronto, Ontario, Canada. Specific office address details would typically be provided upon further engagement. Toronto is a major metropolitan area with excellent public transportation, making it accessible for many professionals.

Workspace Context:

• Collaborative Environment: As an on-site role in a fast-growing startup, the workspace is likely designed to foster collaboration, with open-plan areas, meeting rooms, and shared common spaces.

• Tools & Technology: Employees will have access to the necessary hardware and software for product design, including high-performance workstations, design software licenses, and potentially specialized prototyping tools.

• Team Interaction: Being on-site facilitates spontaneous interactions, quick problem-solving sessions, and a stronger sense of team camaraderie, crucial for agile product development.

Work Schedule: While full-time, the on-site nature in a startup environment may offer some flexibility in daily start and end times, but core hours for team collaboration and meetings are expected. The focus on "shipping outcomes" implies a results-oriented approach rather than strict adherence to hours.

📝 Enhancement Note: The "On-site" requirement suggests a company that values in-person synergy and team cohesion, which can be beneficial for operations roles requiring close collaboration and rapid problem-solving.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio through the provided link.

• Portfolio Review: Initial screening will heavily focus on the portfolio to assess design craft, process, and impact. Expect a detailed review of case studies.

• Hiring Manager Interview: Discussion focused on experience, motivations for joining Venn, and understanding of the fintech/startup environment.

• Design Challenge/Workshop: Candidates may be asked to complete a design exercise or participate in a collaborative workshop to assess problem-solving skills, design thinking, and collaboration style.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to evaluate collaboration skills and technical understanding.

• Final Interview: Potentially with a founder or senior leadership to assess cultural fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your end-to-end design process, problem-solving skills, and impact, especially those relevant to B2B fintech or complex applications.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, prototyping, testing), your design decisions, and the measurable outcomes or impact achieved. Use data and metrics where possible.

• Showcase Design System Work: If you have experience building or significantly contributing to design systems, highlight this explicitly, detailing your contributions and the benefits realized.

• Highlight Collaboration: Demonstrate how you worked with PMs, engineers, and other stakeholders, emphasizing your communication and teamwork skills.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. PDFs or dedicated portfolio websites are acceptable.

Challenge Preparation:

• Understand Venn's business model, target audience (Canadian entrepreneurs), and competitive landscape.

• Be prepared to discuss common pain points for small business banking.

• Practice articulating your design process and rationale clearly and concisely.

• Anticipate questions about how you handle ambiguity, feedback, and trade-offs in a fast-paced environment.

📝 Enhancement Note: The interview process emphasizes portfolio strength and the ability to demonstrate tangible results and process, aligning with the operations focus on measurable outcomes and methodological rigor.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends and collaborative nature), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Framer.

• User Research & Testing: UserTesting.com, Maze, Lookback, Hotjar (for analytics).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack.

Analytics & Reporting:

• Product Analytics: Mixpanel, Amplitude, Google Analytics (or similar platforms for tracking user behavior and product metrics).

• Data Visualization/BI Tools: Tableau, Power BI (less likely for a designer, but awareness is beneficial).

CRM & Automation:

• CRM: Salesforce, HubSpot (awareness of how design impacts CRM usage and customer journey is a plus).

• Integration Tools: Understanding how design integrates with backend systems and APIs is beneficial.

📝 Enhancement Note: Proficiency in tools like Figma, combined with an understanding of analytics platforms (Mixpanel, Amplitude) for data-driven design, is crucial. This blend of creative and analytical tools is typical for operations-adjacent design roles focused on performance.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep focus on understanding and serving the needs of Canadian entrepreneurs, driving product decisions based on user value.

• Innovation & Disruption: A drive to challenge traditional banking norms and create a truly modern, digital solution.

• Agility & Speed: The ability to move quickly, iterate rapidly, and adapt to market changes in a fast-paced startup environment.

• Data-Driven Decision Making: Using metrics and user insights to inform strategy, design, and product development, ensuring accountability and measurable impact.

• Ownership & Accountability: Employees are expected to take initiative, own their work, and be accountable for delivering results.

Collaboration Style:

• Cross-functional Integration: Expect close, ongoing collaboration with product management and engineering teams, fostering a shared understanding of goals and challenges.

• Open Communication: A culture that encourages direct feedback, constructive critique, and transparent communication across all levels.

• Team-Oriented: Emphasis on collective success, with designers contributing to a shared vision and supporting colleagues.

• Iterative Process: A willingness to experiment, learn from failures, and continuously refine solutions based on feedback and data.

📝 Enhancement Note: The values of agility, speed, data-driven decision-making, and ownership are highly aligned with revenue and sales operations principles, suggesting a culture where operational efficiency and measurable impact are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• High Growth Environment: Navigating rapid scaling, evolving priorities, and potential ambiguity inherent in a fast-growing startup.

• Balancing Innovation with Scalability: Designing solutions that are both innovative and scalable for a growing user base and product complexity.

• Fintech Specifics: Understanding and designing for the unique needs, regulations, and security considerations within the financial services industry.

• Cross-functional Alignment: Ensuring consistent design vision and execution across multiple product initiatives and teams.

Learning & Development Opportunities:

• Fintech Expertise: Deepen knowledge of the financial technology landscape, business banking, and regulatory environments.

• Design System Leadership: Contribute significantly to the growth and maturity of Venn's design system, potentially leading its evolution.

• Strategic Product Input: Influence product strategy and roadmap through design insights and user advocacy.

• Mentorship & Team Building: Opportunity to mentor junior designers and contribute to building a robust design function within the company.

• Exposure to Executive Leadership: Direct interaction with founders and senior leaders, providing valuable business acumen and strategic perspective.

📝 Enhancement Note: The challenges and growth opportunities are framed around the dynamic nature of a growing fintech startup, offering significant learning in areas critical to operations: scalability, regulatory environments, and strategic product alignment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to make a significant design trade-off due to technical constraints or business priorities. How did you approach it, and what was the outcome?" (Assesses problem-solving, negotiation, and understanding of business realities.)

• "How would you approach designing a new feature for a B2B banking platform that aims to increase customer retention?" (Tests strategic thinking, user empathy for business owners, and understanding of retention drivers.)

Company & Culture Questions:

• "What interests you most about Venn's mission to transform business banking in Canada?" (Assesses alignment with company vision and market opportunity.)

• "How do you see your entrepreneurial spirit contributing to Venn's growth and culture?" (Probes for self-starter mentality and cultural fit.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly articulate the problem statement, your role and responsibilities, the design process, key decisions and rationale, and the measurable impact (e.g., increased conversion, reduced support tickets, improved user satisfaction).

• Highlight Data & Metrics: Whenever possible, quantify the impact of your design solutions using data points and key performance indicators relevant to the business.

• Show, Don't Just Tell: Use visuals effectively – include sketches, wireframes, prototypes, and final UI screens. Interactive prototypes are highly recommended.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, user research methodologies, and how you collaborated with engineering and product teams.

• Connect to Venn: Briefly explain how your experience and skills align with Venn's specific challenges and opportunities within the fintech B2B space.

📝 Enhancement Note: The suggested interview questions focus on strategic thinking, process, collaboration, and cultural fit, mirroring the expectations for senior roles that have significant operational impact. The portfolio presentation strategy emphasizes demonstrating measurable outcomes.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your resume and a link to your online portfolio through the Ashby application portal.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end product design, B2B fintech experience (if applicable), and contributions to design systems. Focus on showcasing your process and measurable impact.

• Resume Optimization: Ensure your resume clearly outlines your 6+ years of experience, highlighting achievements and responsibilities relevant to product design leadership, fast-paced environments, and collaboration. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and how you leverage user insights and data. Prepare specific examples for behavioral questions.

• Company Research: Thoroughly research Venn's mission, target market (Canadian entrepreneurs), product offerings, and recent growth. Understand their position in the Canadian fintech landscape.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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