Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: PwC

Location: Athens, Greece

Job Type: FULL_TIME

Category: Design / User Experience Operations

Date Posted: 2026-05-18

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the intersection of experience design, strategy, and facilitation within PwC's Experience Center, emphasizing the creation of tangible design artifacts to drive client decision-making and problem-solving.

• The Senior Product Designer will be responsible for rapidly visualizing concepts, flows, and system ideas during live sessions, translating abstract discussions into concrete, low-to-mid fidelity design outputs.

• A key aspect of this role involves real-time design adaptation based on participant feedback, requiring strong collaboration with facilitators and technologists to bridge conversations with actionable design.

• The position demands a pragmatic approach to design, prioritizing clarity, usefulness, and speed to enable better decisions and tangible progress for clients, rather than solely focusing on high-fidelity polish.

📝 Enhancement Note: While the title is "Senior Product Designer," the description heavily leans into the "Experience Center" context, highlighting facilitation, workshop outputs, and rapid visualization for business strategy and decision-making. This suggests a role that blends traditional product design skills with a strong emphasis on service design, UX facilitation, and business consulting support, rather than pure product development for a digital product. The "Operations" aspect comes from managing the process of design within client engagements and supporting the operational efficiency of workshops.

📈 Primary Responsibilities

• Design and create prototypes that facilitate client discussion, validation, and decision-making throughout live engagement sessions.

• Rapidly visualize concepts, user flows, and system ideas in real-time during interactive workshops and client meetings.

• Translate workshop outputs and abstract discussions into clear, low-to-mid fidelity design artifacts, including journey maps, service blueprints, and concept prototypes.

• Adapt and iterate on designs in real-time based on participant feedback, session dynamics, and evolving client needs.

• Collaborate closely with Experience Center facilitators and PwC technologists to ensure ideas move effectively from conversation to concrete, actionable forms.

• Support lightweight validation exercises and usability checks to gather immediate feedback on design concepts.

• Document design rationale, key assumptions, and decision-making processes behind the created concepts for client and internal reference.

• Package and organize design outputs in a reusable format for client teams or internal knowledge management.

📝 Enhancement Note: These responsibilities are framed around supporting client engagements and workshop facilitation, emphasizing speed, clarity, and adaptability in design outputs. This is distinct from a typical product designer role focused on developing a specific product over a longer lifecycle. The emphasis is on "making thinking visible" and enabling strategic decision-making through design.

🎓 Skills & Qualifications

Education:

• University degree in Design, Human-Computer Interaction (HCI), Psychology, Engineering, or a related field.

Experience:

Required Skills:

• Strong visual thinking skills and the ability to simplify complex systems, ideas, and processes into easily understandable visual representations.

• Demonstrated confidence and experience working live in front of stakeholders and multidisciplinary teams, effectively presenting and defending design decisions.

• Proven experience translating abstract discussions and workshop outputs into low-to-mid fidelity artifacts and interactive prototypes.

• A strong bias for clarity, usefulness, and speed in design deliverables, prioritizing impact and actionable insights over purely aesthetic polish.

• Hands-on proficiency with industry-standard design and prototyping tools such as Figma, FigJam, Sketch, Adobe Creative Suite (CC), or similar platforms.

• Familiarity with core service design methodologies, including journey mapping, workflow diagrams, service blueprints, and concept prototyping.

• Ability to adapt designs and user flows in real-time based on group feedback, evolving session dynamics, and immediate participant input.

• Clear and effective verbal communication skills in English and Greek, particularly when explaining design decisions and technical concepts to non-designers and business stakeholders.

• Strong written communication skills for documenting design rationale, key assumptions, and session outcomes.

Preferred Skills:

• Experience in facilitation or workshop design, particularly in a consulting or client-facing environment.

• Knowledge of Human-Computer Interaction (HCI) principles beyond standard UX.

• Ability to quickly grasp and visualize business strategy concepts.

📝 Enhancement Note: The experience requirement of 4-8+ years aligns with a senior individual contributor role. The emphasis on "live design," "simplifying complex ideas," and "speed over polish" strongly indicates a consulting-adjacent role within the Experience Center, focusing on rapid iteration and client engagement support rather than long-term product development cycles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio showcasing projects where you rapidly visualized concepts and translated abstract discussions into tangible design artifacts (low-to-mid fidelity).

• Include case studies that highlight your ability to adapt designs in real-time based on participant feedback during live sessions or workshops.

• Showcase experience with design and prototyping tools (Figma, Sketch, Adobe CC, etc.) and how you leverage them for quick iteration and visualization.

Process Documentation:

• Examples of how you have documented workflow designs, concept prototypes, or service blueprints to facilitate understanding and decision-making.

• Demonstrate your approach to creating reusable design assets or documentation packages from workshop outputs.

• Showcase instances where your design process directly contributed to enabling better client decisions or moving ideas from conversation to concrete action.

📝 Enhancement Note: The portfolio should emphasize rapid prototyping, live design adaptation, and the ability to translate complex business problems into clear visual concepts for strategic decision-making, rather than showcasing highly polished, final product screens. The focus is on the process of co-creation and rapid iteration within a consulting context.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in Athens, Greece, the estimated annual gross salary range is likely between €35,000 and €55,000. This estimate considers the cost of living in Athens, the consulting industry context of PwC, and the senior level of the role.

• Methodology: This range is derived from analyzing average salaries for similar roles in major Greek cities, factoring in the reputation and scale of PwC as a global professional services firm. It accounts for the specified experience level (4-8+ years) and the unique demands of an Experience Center role which may blend design, facilitation, and consulting skills.

Benefits:

• Hybrid Working Model: Supports a flexible work-life balance, allowing for a combination of in-office and remote work.

• Collaborative Office Spaces: Access to modern, interactive office environments designed to foster creativity and teamwork.

• Local and Global Career Growth: Opportunities for career advancement and development through both PwC Greece and its international network.

• Continuous Learning & Professional Certifications: Investment in professional development, including training programs and support for obtaining relevant certifications.

• Extra Leave Days: Additional paid time off beyond standard annual leave entitlements.

• Wellness Initiatives: Programs and resources designed to support employee well-being, both physical and mental.

• Competitive Compensation Package: Beyond the salary range, PwC typically offers a comprehensive package that may include performance bonuses and other financial incentives.

Working Hours:

• The standard working hours are assumed to be around 40 hours per week, typical for a full-time role. However, the hybrid model and the nature of client-facing work in an Experience Center may offer some flexibility, with the understanding that project demands can sometimes require extended hours.

📝 Enhancement Note: The salary range is a broad estimate for the Athens market. Actual compensation will depend on the candidate's specific experience, qualifications, and performance during the interview process, as well as PwC's internal compensation bands. The listed benefits are directly from the job description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Consulting (specifically within the Experience Center, focusing on strategy, design, and client transformation). PwC operates across a wide range of industries, advising clients on audit, tax, and advisory services, with a growing focus on digital transformation and client experience.

Company Size: PwC is a global professional services network with over 327,000 employees worldwide, and a significant presence in Greece. This large scale offers extensive resources, diverse client portfolios, and a wide array of specialization opportunities.

Founded: PwC was formed in 1998 through a merger, but its origins trace back to the mid-19th century. This long history signifies stability, established methodologies, and a deep understanding of business challenges.

Team Structure:

• The role is within the "PwC Experience Center," which is described as a place for people who enjoy tackling real problems and working closely with others. This suggests a highly collaborative, cross-functional team environment.

• The team likely comprises facilitators, technologists, designers, and strategists who work together to design and run sessions for clients. The reporting structure would likely be within a dedicated Experience Center leadership team, with potential matrix reporting to project leads.

Methodology:

• Data Analysis & Insights: While not the primary focus of the designer, the work is fundamentally driven by understanding client challenges and translating them into actionable insights through design.

• Workflow Planning & Optimization: The role supports the optimization of client processes and decision-making through visualized workflows and service blueprints.

• Automation & Efficiency: While the designer isn't directly building automation, their work facilitates clarity and decision-making, which can lead to more efficient processes and potential automation opportunities for clients.

Company Website: https://www.pwc.com/gr/en.html

📝 Enhancement Note: The "Experience Center" is positioned as an innovative hub within PwC, indicating a culture that values forward-thinking, client-centric solutions, and agile ways of working. The company's global scale means opportunities for exposure to diverse business challenges and international best practices.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role within the design and consulting spectrum. It requires 4-8+ years of experience, indicating a level beyond junior or mid-level, where individuals are expected to work independently, mentor others, and take ownership of complex design tasks within client engagements. The focus is on contributing expertise to client-facing projects and driving tangible outcomes through design.

Reporting Structure: The Senior Product Designer will likely report to a Lead Experience Designer, Experience Center Manager, or a relevant Partner/Director overseeing advisory services. They will collaborate closely with facilitators and project managers on specific client engagements, working within a matrixed project team structure.

Operations Impact: The design work directly impacts client operations by:

• Improving clarity and understanding of complex business problems and solutions.

• Facilitating faster and more confident decision-making for clients.

• Visualizing future states of services, products, or processes, guiding strategic direction.

• Supporting the implementation of new strategies or operational improvements by providing tangible design assets.

Growth Opportunities:

• Specialization: Deepen expertise in service design, UX facilitation, or specific industry domains PwC serves.

• Leadership: Progress into roles like Lead Experience Designer, Design Lead for specific practices, or potentially client-facing consulting roles.

• Skill Development: Gain exposure to a wide range of business challenges, develop advanced facilitation and stakeholder management skills, and learn about various industry best practices through PwC's extensive client network.

• Global Mobility: Opportunities to work on international projects or transfer to other PwC offices globally.

📝 Enhancement Note: The growth path here is less about climbing a traditional product management ladder and more about becoming a recognized expert in experience design within a consulting framework, influencing client strategy and operations through design thinking and facilitation.

🌐 Work Environment

Office Type: PwC Greece offers modern, collaborative office spaces designed to foster innovation and teamwork. The "Experience Center" itself is described as interactive and collaborative, suggesting a dynamic physical environment where designers work alongside facilitators and technologists.

Office Location(s): The primary location mentioned is Athens, Greece, specifically at Kifisias Av. 65. This is a prominent business address in Athens, likely offering good accessibility.

Workspace Context:

• The workspace is tailored for collaborative work, including hands-on sessions and live design activities. This means dedicated spaces for workshops, whiteboarding, and team interaction.

• The role will have access to necessary design and prototyping tools (Figma, FigJam, Sketch, Adobe CC) and potentially other technologies supporting collaborative sessions.

• Frequent interaction with cross-functional teams (facilitators, technologists, consultants) and clients is expected, creating a dynamic and stimulating environment.

Work Schedule: The position is full-time, with an assumed 40-hour work week. PwC Greece offers a hybrid working model, providing flexibility between working remotely and from the Athens office. The nature of consulting work may occasionally require flexibility to meet client deadlines or project needs.

📝 Enhancement Note: The hybrid model suggests a balance between the autonomy of remote work and the collaborative benefits of in-office presence, particularly important for a role that relies on in-person facilitation and team interaction within the Experience Center.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess alignment with the role's requirements and experience.

• Portfolio Presentation/Case Study: You will likely be asked to present a selection of your work, focusing on how you approach complex problems, visualize ideas rapidly, and adapt designs based on feedback. Be prepared to discuss your design rationale and the impact of your work.

• Skills-Based Interview: Questions will assess your technical skills in design tools, understanding of UX/service design principles, and your ability to think visually and simplify complex ideas.

• Behavioral & Situational Interviews: Questions will assess your collaboration skills, comfort working live with stakeholders, problem-solving approach, and cultural fit with PwC's values and the Experience Center team. Expect questions about handling ambiguity and adapting under pressure.

• Final Interview: Potentially with a senior leader to discuss career aspirations and overarching fit within PwC.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your thought process for each project, especially how you moved from understanding a problem to creating a visual solution.

• Highlight "Live" Design: Include examples that showcase your ability to work quickly, iterate in real-time, and present designs to diverse audiences. If you have direct experience from workshops, this is highly valuable.

• Demonstrate Simplification: Show how you take complex information or abstract concepts and make them easily understandable through visual aids.

• Quantify Impact: Where possible, describe the outcomes of your design work, such as improved decision-making, clearer understanding, or progress made in client sessions.

• Tool Proficiency: Be ready to discuss your proficiency with tools like Figma, FigJam, Sketch, and Adobe CC, and how you leverage them for rapid prototyping and visualization.

Challenge Preparation:

• Be prepared for a potential design challenge that simulates the live design environment. This might involve a short, timed exercise to visualize a concept or translate a brief scenario into a low-fidelity artifact.

• Practice explaining your design decisions clearly and concisely to a non-design audience.

• Anticipate questions about how you handle constructive criticism and feedback in a high-pressure, collaborative setting.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to perform under pressure in a live, collaborative environment, which is a core differentiator for this role compared to traditional product design positions. The portfolio must reflect this specific skill set.

🛠 Tools & Technology Stack

Primary Tools:

• Figma/FigJam: Expected to be a primary tool for real-time design, prototyping, and collaborative whiteboarding. Proficiency in creating interactive prototypes and using FigJam for ideation and facilitation support is crucial.

• Sketch: Another strong contender for design and prototyping, often used in conjunction with other tools.

• Adobe Creative Suite (CC): This could include Photoshop, Illustrator, and potentially XD, used for asset creation, visual refinement, or specific design tasks.

• Prototyping Tools: Beyond Figma/Sketch, any experience with other prototyping tools (e.g., InVision, Axure) that facilitate rapid iteration and demonstration would be beneficial.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to the design tools, but an understanding of how the outputs of the Experience Center might integrate into client CRM systems or support their automation strategies is a plus.

📝 Enhancement Note: The emphasis is on tools that enable rapid visualization, collaboration, and iteration, rather than complex enterprise software or deep analytics platforms. Proficiency in Figma and FigJam is likely paramount given their popularity for collaborative and real-time design work.

👥 Team Culture & Values

Operations Values:

• Turning Complexity into Opportunity: This core value drives the team's approach to client challenges, encouraging creative problem-solving and innovative solutions.

• Making Thinking Visible: The design work is central to this value, transforming abstract ideas into tangible artifacts that facilitate understanding and progress.

• Client-Centricity & Impact: A strong focus on delivering tangible value and positive outcomes for clients through effective design and facilitation.

• Collaboration & Curiosity: An environment that fosters teamwork, open communication, and a continuous desire to learn and explore new approaches.

• Pragmatism & Speed: A bias towards practical, actionable solutions delivered efficiently, prioritizing progress and decision-making.

Collaboration Style:

• Cross-functional Integration: The Senior Product Designer will work seamlessly with facilitators, consultants, and technologists, forming integrated project teams.

• Live Co-creation: A culture of designing and iterating in real-time alongside clients and colleagues, fostering a dynamic and participatory environment.

• Feedback Exchange: Openness to receiving and giving constructive feedback to continuously improve design work and team processes.

• Knowledge Sharing: A commitment to sharing insights, learnings, and best practices within the Experience Center and the wider PwC network.

📝 Enhancement Note: The culture emphasizes agility, client impact, and a collaborative "doing" mentality, aligning with the fast-paced nature of consulting engagements and workshop facilitation.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Ambiguity: Working with clients who may have ill-defined problems and rapidly evolving requirements requires adaptability and strong problem-framing skills.

• Real-time Design Pressure: The expectation to design live in front of stakeholders can be high-pressure, requiring quick thinking, confidence, and resilience.

• Balancing Speed and Quality: Delivering rapid, low-to-mid fidelity designs while ensuring they are clear, useful, and strategically sound.

• Translating Abstract to Concrete: Effectively bridging the gap between client discussions, hypotheses, and tangible design artifacts that drive decisions.

Learning & Development Opportunities:

• Exposure to Diverse Industries: Work with clients across various sectors, gaining broad business acumen and understanding of different operational challenges.

• Advanced Facilitation Skills: Learn from experienced facilitators and develop skills in guiding group dynamics and driving consensus.

• Consulting Methodologies: Gain insights into PwC's broader consulting frameworks and approaches to business transformation.

• Networking: Build a strong professional network within PwC Greece and globally, opening doors for future opportunities.

• Professional Certifications: Opportunities to pursue certifications relevant to design, UX, service design, or consulting.

📝 Enhancement Note: The challenges are directly tied to the unique demands of the Experience Center role, focusing on agility, client interaction, and rapid output. Growth opportunities leverage PwC's extensive network and resources.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex idea or system for a non-technical audience. How did you approach it, and what was the outcome?" (Focus on your visual thinking and communication skills).

• "Imagine you're in a live workshop session, and participants are struggling to agree on a direction. How would you use design to help them move forward? What kind of artifact would you create, and why?" (Assess your ability to think on your feet and use design as a facilitation tool).

Company & Culture Questions:

• "What interests you about PwC's Experience Center, and how do you see your skills contributing to our mission of turning complexity into opportunity?" (Show your research and alignment with the team's purpose).

• "How do you stay updated on design trends and best practices, and how do you incorporate learning into your work?" (Assess your commitment to continuous development).

Portfolio Presentation Strategy:

• Structure: For each case study, clearly outline the problem, your role, your process (emphasizing rapid visualization and iteration), the solution (showcasing low-to-mid fidelity artifacts), and the outcome or impact.

• Visuals: Use clear, concise visuals. Highlight the "in-progress" or "live" nature of your design work where possible. If you can't share client work, create a hypothetical example that demonstrates the required skills.

• Storytelling: Frame your projects as narratives. Explain the "why" behind your decisions and how your work facilitated client understanding or progress.

• Live Element: If possible, be prepared to do a very short, live demonstration of a concept or a quick sketch to illustrate a point, mirroring the role's requirements.

📝 Enhancement Note: The interview questions will be heavily focused on practical application, adaptability, and the ability to perform under pressure in a client-facing, collaborative design setting. Your portfolio and responses should directly address these aspects.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the PwC careers portal via the provided link.

• Curate Your Portfolio: Select 2-3 projects that best demonstrate your ability to rapidly visualize concepts, translate abstract ideas into low-to-mid fidelity designs, and adapt designs in real-time based on feedback. Prioritize projects that showcase work done live or in workshop settings, or that highlight your process of simplifying complexity.

• Optimize Your Resume: Tailor your resume to highlight your 4-8+ years of experience in product design, UX, or service design. Emphasize skills such as visual thinking, rapid prototyping, live design adaptation, stakeholder collaboration, and proficiency with tools like Figma, FigJam, and Sketch. Quantify achievements where possible.

• Prepare Your Presentation: Rehearse a concise presentation of your portfolio, focusing on your process, rationale, and the impact of your work. Be ready to articulate how you would contribute to PwC's Experience Center and its mission.

• Research PwC: Familiarize yourself with PwC's values, the structure and purpose of their Experience Centers, and their approach to client solutions. Understand how design fits into a broader consulting context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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