Senior Product Designer at Modern Family Law

📍 Job Overview

Job Title: Senior Product Designer

Company: Modern Family Law

Location: Washington, United States (Remote)

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-06-23

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

Drive the end-to-end design process for a client-facing legal technology platform, focusing on enhancing user experience and optimizing complex workflows.
Conduct in-depth user research and usability testing to identify friction points and opportunities for product improvement within the client journey.
Develop and maintain a scalable design system, ensuring consistency and reusability of UI components and patterns across the product.
Collaborate closely with product management, engineering, and legal stakeholders to translate business requirements into intuitive, user-centered design solutions.
Leverage product analytics and user feedback to inform design decisions, measure UX effectiveness, and drive conversion rate optimization.

📝 Enhancement Note: This role is positioned as a Senior Product Designer with a strong emphasis on UX/UI and workflow optimization within a legal-tech SaaS environment. The core focus is on improving the client experience of a legal platform, requiring a blend of user research, design execution, and strategic thinking to simplify complex legal processes.

📈 Primary Responsibilities

Analyze user behavior, support requests, and product usage patterns to identify critical friction points and areas for UX enhancement.
Design user journeys, process maps, wireframes, and interactive prototypes to visually represent and iterate on product solutions.
Create intuitive and scalable designs for key client workflows, including onboarding, authentication, task management, payments, and document uploads.
Collaborate with Product Managers and Engineers to transform business needs and technical constraints into elegant, user-friendly product features.
Establish and manage a comprehensive design system, defining reusable components and patterns to ensure a cohesive and consistent user experience.
Define, implement, and track key UX success metrics in partnership with product and engineering teams to gauge product performance and identify optimization opportunities.
Conduct usability testing and user research to gather qualitative and quantitative data, informing design iterations and strategic product decisions.
Ensure designs adhere to accessibility standards and best practices, promoting inclusivity and usability for all clients.
Translate complex legal and operational processes into clear, actionable, and user-friendly product interfaces.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can not only execute design tasks but also contribute to the strategic direction of the product by leveraging data and user insights. The emphasis on translating complex legal processes into simple user experiences is a key differentiator for this role.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 5+ years of professional experience in Product Design, UX Design, or a closely related role, with a significant focus on SaaS or web-based applications.

Required Skills:

Demonstrated expertise in user flows, wireframing, prototyping, and interaction design.
Advanced proficiency in Figma for high-fidelity design and interactive prototyping.
Proven experience designing for complex, multi-step workflows, particularly within a SaaS context.
Strong understanding of information architecture, usability principles, and user-centered design methodologies.
Ability to conduct user research and usability testing to gather actionable insights.
Experience collaborating effectively with Product Managers and Engineers throughout the product development lifecycle.
A strong portfolio showcasing UX problem-solving skills and successful workflow optimization projects. Preferred Skills:
Experience in LegalTech, FinTech, HealthTech, Insurance, or other industries with complex workflows.
Experience implementing and leveraging product analytics tools (e.g., Mixpanel, Amplitude, Google Analytics).
Experience building, maintaining, and scaling design systems.
Familiarity with accessibility standards (WCAG) and best practices for inclusive design.
Experience in visual design, including the ability to create polished and aesthetically pleasing interfaces.

📝 Enhancement Note: The requirement for 5+ years of experience and advanced Figma proficiency, coupled with a strong portfolio demonstrating workflow optimization in SaaS, indicates a mid-to-senior level role. The preferred skills suggest a company that values data-driven design and established design system practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Showcase a minimum of three distinct projects that demonstrate significant UX problem-solving and measurable workflow optimization.
Highlight end-to-end design processes, from initial research and ideation through to high-fidelity design and collaboration with development.
Include case studies detailing how you identified user pain points, designed solutions, and measured the impact of your design decisions.
Present examples of complex workflows you have simplified and made more intuitive for end-users.
Demonstrate proficiency in using Figma for wireframing, prototyping, and creating detailed design specifications. Process Documentation:
Candidates are expected to articulate their design process clearly, explaining how they approach user research, ideation, prototyping, and iteration.
The portfolio should illustrate how you integrate user feedback and data analytics into your design process to drive continuous improvement.
Evidence of contribution to or creation of design systems, including examples of reusable components and pattern libraries.
Documentation of collaboration with cross-functional teams (Product, Engineering, Legal) to ensure alignment and successful implementation of designs.

📝 Enhancement Note: For a Senior Product Designer role, especially in a workflow-heavy industry like legal tech, the portfolio is critical. It needs to go beyond just visual aesthetics to demonstrate a deep understanding of UX principles, problem-solving capabilities, and the ability to deliver tangible improvements through design.

💵 Compensation & Benefits

Salary Range: $100,000 - $115,000 USD per year.

Benefits:

Comprehensive Health Insurance (Medical, Dental & Vision)
Health Savings Account (HSA) / Flexible Spending Account (FSA) Options
Short-Term and Long-Term Disability Insurance
Life Insurance (Basic, Voluntary & Accidental Death & Dismemberment - AD&D)
401(k) Retirement Plan with potential IRA options
Generous Paid Time Off (Vacation, Sick Time & Public Holidays)
Employee Assistance Program (EAP) for confidential support
Voluntary Benefits: Accident Insurance, Critical Illness Insurance, Long-Term Care Insurance, Pet Insurance
Commuter and Transit Benefits (availability may vary by location)
Training & Development opportunities for professional growth
"Work From Anywhere" flexibility, eligible after 6 months of employment.

Working Hours: Standard full-time, approximately 40 hours per week, with flexibility for remote work.

📝 Enhancement Note: The provided salary range of $100,000 - $115,000 USD for a Senior Product Designer in Washington, D.C. (even for remote) is within industry standards for experienced professionals. The extensive benefits package, including remote work eligibility after 6 months, indicates a strong commitment to employee well-being and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Legal Technology (LegalTech) and Family Law Services.

Company Size: Small to Medium-sized (implied by boutique firm and focus on platform development).

Founded: Modern Family Law is a relatively new venture, focusing on leveraging technology to improve the delivery of family law services. This suggests a startup-like environment with a focus on innovation and rapid iteration.

Team Structure:

The design role will likely be part of a Product or Engineering team, working closely with Product Managers and Software Engineers.
Close collaboration with attorneys, legal staff, and operations leaders is crucial for understanding client needs and business workflows.
The team likely operates with a high degree of cross-functional collaboration, typical of tech-focused companies aiming to disrupt traditional industries. Methodology:
Data-driven product development, utilizing user analytics, feedback, and usability testing to inform design and development decisions.
Agile or Lean methodologies are likely employed for iterative product development and rapid deployment of features.
Emphasis on process optimization and workflow simplification to improve client experience and operational efficiency within the firm.

Company Website: https://www.modernfamilylaw.com/

📝 Enhancement Note: Modern Family Law operates at the intersection of law and technology, aiming to modernize client experiences in a traditionally complex field. This implies a culture that values innovation, user empathy, and efficiency, with a strong emphasis on how technology can solve real-world client problems.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a high degree of autonomy, expertise, and the ability to lead design initiatives. The role is expected to contribute significantly to product strategy and mentor junior team members if applicable.

Reporting Structure: The Senior Product Designer will likely report to a Head of Product, Design Lead, or CTO, depending on the company's organizational structure. They will work collaboratively with Product Managers and Engineering leads.

Operations Impact: The designer's work directly impacts client satisfaction, client retention, operational efficiency for legal staff, and ultimately, the firm's ability to scale its services. Improving the client experience through design is a key driver of business success in this model.

Growth Opportunities:

Leadership: Potential to grow into a Lead Product Designer or Head of Design role as the company scales.
Specialization: Deepen expertise in LegalTech, UX research, or design systems.
Strategy: Contribute more significantly to product strategy and roadmap planning.
Mentorship: Opportunity to mentor junior designers and establish design best practices within the organization.
"Work From Anywhere": Long-term flexibility and autonomy in work location after the initial 6-month period.

📝 Enhancement Note: This senior role offers significant potential for impact and growth within a scaling company. The emphasis on "Work From Anywhere" also speaks to a modern approach to employee development and retention.

🌐 Work Environment

Office Type: Fully Remote. The company supports a "Work From Anywhere" policy after an initial 6-month period, indicating a distributed team model.

Office Location(s): While the role is remote, the company is based in Washington, United States. This may indicate a primary operational hub or a legal jurisdiction of focus.

Workspace Context:

A fully remote work environment requires strong self-discipline, excellent communication skills, and proficiency with collaboration tools.
Access to necessary hardware, reliable internet, and a dedicated workspace will be the employee's responsibility for the most part, though company culture may support ergonomic setups.
The team will rely heavily on digital collaboration tools for design reviews, project management, and communication.

Work Schedule: Standard full-time (approx. 40 hours/week) with the flexibility inherent in a remote role. Team members are expected to be available during core working hours for collaboration, likely aligning with US time zones.

📝 Enhancement Note: The remote nature of the role necessitates excellent asynchronous communication skills and self-management. The "Work From Anywhere" policy, once eligible, offers substantial flexibility, which is a key draw for many senior professionals.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, experience, and cultural fit.
Portfolio Presentation: A dedicated session where the candidate presents their portfolio, focusing on 1-2 key projects that highlight UX problem-solving, workflow optimization, and impact. Expect to discuss your process, decisions, and outcomes.
Technical/Design Interview: A deeper dive into design skills, UX principles, Figma proficiency, and experience with design systems and analytics. This may include scenario-based questions or a small design challenge.
Hiring Manager/Team Interview: Discussion with the hiring manager and potential team members (e.g., Product Manager, Lead Engineer) to assess collaboration style, strategic thinking, and alignment with team dynamics.
Final Interview: Potentially with a senior leader (e.g., CTO) to discuss overall product vision and strategic contributions.

Portfolio Review Tips:

Curate Strategically: Select projects that best showcase your ability to solve complex UX problems and optimize workflows, ideally within SaaS or similar industries.
Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges faced, the solutions designed, and the measurable results or impact. Use visuals effectively.
Highlight Process: Emphasize your thought process, research methodologies, and how you iterated on designs based on feedback and data.
Showcase Figma Skills: Be prepared to walk through your Figma files, demonstrating your proficiency with components, prototyping, and design system implementation.
Quantify Impact: Whenever possible, use metrics to demonstrate the success of your design solutions (e.g., increased conversion rates, reduced support tickets, improved task completion times).

Challenge Preparation:

Be prepared for questions about how you would approach specific design challenges within the legal tech context.
Practice articulating how you would translate complex legal processes into user-friendly interfaces.
Review common UX interview questions related to information architecture, usability heuristics, and design systems.
Research Modern Family Law's current platform (if publicly accessible) and identify potential areas for UX improvement as a discussion point.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on the portfolio. Candidates should prepare to articulate their design process and demonstrate how their work has led to tangible business outcomes.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Essential for wireframing, prototyping, high-fidelity design, and design system management. Advanced proficiency is a must.
Design Systems: Experience with creating, maintaining, and scaling design systems (using Figma components, style guides, etc.).

Analytics & Reporting:

Product Analytics Tools: Familiarity with platforms like Mixpanel, Amplitude, or Google Analytics for tracking user behavior, identifying drop-off points, and measuring UX success metrics.
Data Visualization Tools: Experience translating data into easily understandable reports or dashboards to inform design decisions.

CRM & Automation:

While not a direct design tool, understanding how the product integrates with CRM systems (e.g., Salesforce, HubSpot) or internal operational tools can be beneficial for context.
Familiarity with project management and collaboration tools such as Jira, Asana, or Trello for working with engineering teams.

📝 Enhancement Note: Figma is explicitly listed as a required tool. Proficiency in product analytics is also highly valued, indicating a data-informed design culture. Understanding the broader tech stack context will be advantageous.

👥 Team Culture & Values

Operations Values:

Client-Centricity: A strong focus on understanding and improving the client experience, especially in navigating complex legal matters.
Innovation & Efficiency: Leveraging technology to modernize legal services and streamline operational processes.
Collaboration: Working effectively across departments (Legal, Product, Engineering, Operations) to achieve shared goals.
Proactivity & Ownership: Taking initiative, operating independently, and demonstrating strong follow-through.
Attention to Detail: Crucial for ensuring accuracy and professionalism in both legal and product design contexts.

Collaboration Style:

Highly collaborative, with frequent interaction between design, product, engineering, and legal stakeholders.
Emphasis on clear, professional communication and the ability to translate complex ideas between technical and non-technical audiences.
Openness to feedback and iterative design approaches.

📝 Enhancement Note: The company values are derived from the "Skills and Competencies" section, highlighting a proactive, detail-oriented, and collaborative approach. The "client-facing legal technology platform" aspect underscores a commitment to user empathy in a sensitive domain.

⚡ Challenges & Growth Opportunities

Challenges:

Simplifying Complexity: Translating intricate legal processes and terminology into intuitive, user-friendly digital experiences.
Balancing Stakeholder Needs: Integrating diverse requirements from legal professionals, clients, and technical teams.
Data Integration: Effectively utilizing product analytics and user feedback to drive design decisions in a dynamic environment.
Remote Collaboration: Maintaining strong communication and collaboration in a fully remote setting.

Learning & Development Opportunities:

Industry Expertise: Deepen knowledge of LegalTech and the unique challenges within the family law space.
Advanced UX Skills: Opportunities to hone skills in user research, usability testing, and information architecture.
Design System Leadership: Potential to lead the evolution and expansion of the company's design system.
Product Strategy Input: Contribute to long-term product vision and roadmap development.
Mentorship: Potential to guide and mentor junior team members as the company grows.

📝 Enhancement Note: The primary challenge lies in the inherent complexity of the legal domain. Growth opportunities are substantial, particularly for individuals looking to take on more strategic responsibilities and leadership within a scaling tech company.

💡 Interview Preparation

Strategy Questions:

"Describe a time you simplified a complex workflow for a user. What was your process, and what was the outcome?" (Focus on process, problem-solving, and impact metrics.)
"How would you approach designing an onboarding experience for a new client of a family law firm?" (Assess understanding of user needs, legal context, and user journey mapping.)
"Imagine we see a significant drop-off rate in our client payment process. How would you investigate and what design solutions might you propose?" (Evaluate problem-solving, data analysis, and solution ideation.) Company & Culture Questions:
"What interests you about working in the LegalTech industry, specifically for Modern Family Law?" (Demonstrate research into the company and industry.)
"How do you ensure your designs are inclusive and accessible to all users?" (Assess understanding of accessibility standards and user empathy.)
"Describe your experience working in a remote, collaborative environment. What strategies do you use to stay connected and productive?" (Highlight communication and self-management skills.) Portfolio Presentation Strategy:
Structure: Begin with a high-level overview of your career and design philosophy. Then, dive into 1-2 selected case studies, clearly outlining the problem, your role, process, solutions, and impact.
Figma Walkthrough: Be prepared to share your Figma files to showcase your design process, component usage, and prototyping capabilities.
Quantify Results: Emphasize any metrics or data that demonstrate the success of your designs. If direct metrics aren't available, discuss how you would measure success.
Engage and Discuss: Treat the presentation as a collaborative conversation. Be ready to answer questions about your decisions and rationale.

📝 Enhancement Note: Candidates should prepare to articulate their design process with specific examples and demonstrate how their work contributes to business objectives. Understanding the unique challenges of the legal industry will be a significant advantage.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the Workable platform link provided.
Curate Your Portfolio: Select 1-2 of your strongest projects that best demonstrate your UX problem-solving skills, workflow optimization experience, and proficiency in Figma, ideally within a SaaS or complex workflow environment.
Tailor Your Resume: Highlight your 5+ years of experience, specific skills in UX/UI, Figma, user research, and any relevant industry experience (LegalTech, FinTech, etc.). Use keywords from the job description.
Prepare Your Presentation: Practice walking through your selected portfolio projects, focusing on your process, design decisions, and quantifiable results. Be ready to discuss your approach to simplifying complex legal processes.
Research Modern Family Law: Understand their mission, current platform (if possible), and the challenges within the legal tech space to articulate your interest and potential contributions effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer