Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Lumin Digital

Location: Remote - United States

Job Type: Full Time

Category: Product Design / UX/UI Design

Date Posted: 2026-04-21

Experience Level: 6+ Years Professional Experience (Senior Level)

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end product design initiatives within a digital banking platform, focusing on user-centered solutions.

• Drive complex design projects from discovery and research through to final delivery and iteration.

• Collaborate extensively with cross-functional teams including Product Management, Engineering, and User Research to translate insights into scalable and elegant financial experiences.

• Contribute to the evolution and maintenance of the company's design system, ensuring consistency and scalability.

• Act as a key contributor in shaping a contemporary visual language and a strong user experience voice across all product areas.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for a candidate who can not only execute design tasks but also take ownership, set design direction, and influence product strategy. The emphasis on "opinionated voice for the user experience" suggests a strategic contributor, not just an executor. The mention of AI tools is a significant differentiator.

📈 Primary Responsibilities

• End-to-End Design Ownership: Lead the complete design lifecycle for significant features or product segments, encompassing problem framing, user research, ideation, wireframing, prototyping, high-fidelity mockups, and detailed design delivery.

• Cross-functional Collaboration: Partner closely with Product Managers, Engineers, and Researchers to define problems, validate design solutions, and ensure the successful implementation of usable, accessible, and impactful designs.

• User Research Integration: Actively participate in and apply findings from user research (e.g., usability testing, interviews, data analysis) to ensure all design decisions are firmly rooted in user needs and behaviors.

• Design System Contribution: Contribute to the development, refinement, and documentation of Lumin Digital’s design system, enhancing consistency, scalability, and overall usability across the product suite.

• Mentorship and Design Leadership: Provide guidance, feedback, and support to fellow designers through design reviews, critiques, and collaborative project work, fostering a high-quality design output.

• Strategic Design Advocacy: Champion user-centered design principles throughout the product development process, skillfully balancing business objectives, technical constraints, and customer needs.

• Communication and Rationale Articulation: Clearly and persuasively communicate design rationale, strategies, and decisions to both technical and non-technical stakeholders, fostering alignment and buy-in.

• AI Tool Integration: Proactively leverage AI tools (such as Claude and ChatGPT) to accelerate and enhance various stages of the design process, including ideation, documentation, prototyping, and decision-making.

• Design Culture Cultivation: Contribute actively to a collaborative, feedback-driven design culture, particularly within a distributed and remote team environment.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and strategic leadership. The explicit mention of AI tools and contributing to a "contemporary visual language" indicates a forward-thinking design team.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 6 years of professional experience in product design, UX/UI design, or similar roles, with a proven track record of shipping complex digital products.

• Demonstrated success in designing and launching responsive digital products, with a preference for experience in SaaS, FinTech, or other regulated industries.

• Proven experience working within and contributing to a design system, with Figma proficiency being a strong asset.

• Prior exposure to and application of user research methodologies, such as usability testing, interviews, and data-informed design decision-making.

Required Skills:

• Expertise in Design Disciplines: Deep understanding and practical application of UX, Interaction Design, and UI Design principles, with a keen eye for detail, consistency, and accessibility standards (WCAG).

• Full Product Lifecycle Proficiency: Ability to navigate and contribute effectively across the entire product development lifecycle, from initial problem definition and discovery through to post-launch iteration and optimization.

• Core Design Deliverables: Skilled in creating essential UX deliverables, including journey maps, wireframes, user flows, high-fidelity mockups, and interactive prototypes.

• Collaboration & Communication: Exceptional collaboration, communication, and storytelling abilities, with a strong capacity to articulate complex design decisions and rationale to diverse audiences.

• Agile Methodologies: Comfortable and experienced working within Agile development frameworks, with familiarity in using project management tools like JIRA and documentation tools like Confluence.

• AI Tool Proficiency: Active and demonstrated use of AI tools (e.g., Claude, ChatGPT) to enhance design workflows, accelerate ideation, and support decision-making.

• Visual Design Acumen: Strong visual design sensibility and the ability to contribute to the development and refinement of a contemporary and appealing product aesthetic.

Preferred Skills:

• Experience facilitating or actively participating in design studios, workshops, or collaborative brainstorming sessions.

• Familiarity with the FinTech, mobile payments, or digital banking sectors.

📝 Enhancement Note: The requirement for 6+ years of experience and the emphasis on "independent design decisions and direction-setting" strongly indicate a senior-level role. Proficiency with Figma and design systems is critical. The explicit mention of AI tools is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated Process: Showcase a clear, step-by-step design process for at least 2-3 significant projects, detailing problem identification, research methodologies, ideation, iteration, and final solutions.

• Outcome-Oriented Results: Clearly articulate the impact and outcomes of your design work, quantifying improvements where possible (e.g., increased conversion rates, reduced task completion times, improved user satisfaction scores).

• Systemic Thinking: Include examples of how you've worked with or contributed to design systems, demonstrating an understanding of scalability, consistency, and component-based design.

• Cross-functional Collaboration Evidence: Highlight instances where you've effectively collaborated with Product Managers and Engineers, showcasing how you've translated requirements and navigated technical constraints.

Process Documentation:

• Workflow Design & Optimization: Provide examples of how you map out user flows and complex workflows, demonstrating an ability to simplify intricate processes for intuitive user experiences.

• User-Centered Design Implementation: Showcase how user research findings were directly integrated into design iterations and decision-making processes.

• System-Wide Impact: If applicable, present how your design contributions have improved consistency, efficiency, or usability across multiple product areas or features through design system work.

📝 Enhancement Note: A strong portfolio is paramount for this role, especially given the emphasis on "design rationale" and "outcomes." Candidates should be prepared to walk through their process and articulate the "why" behind their design decisions.

💵 Compensation & Benefits

Salary Range:

• Given the Senior Product Designer title, 6+ years of experience, and a fully remote US-based position, a competitive salary range is expected. Based on industry benchmarks for similar roles in the US tech/FinTech sector, the estimated range is

$130,000 - $180,000 annually.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans.

• Retirement Savings Plan: 401(k) or similar plan, potentially with employer matching.

• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays.

• Professional Development: Budget or opportunities for conferences, training, and continuing education.

• Remote Work Stipend: Potential allowance for home office setup or internet expenses.

• Equity/Stock Options: Possibility of stock options or other equity incentives.

Working Hours:

• Standard full-time hours (approximately 40 hours per week), with flexibility often expected in a remote, Agile environment. Core working hours may be established to ensure cross-time zone collaboration.

📝 Enhancement Note: Salary is estimated based on industry standards for Senior Product Designers in the US tech/FinTech sector, considering the remote nature and the company's focus on digital innovation. Specific benefits are typical for a company of this type and size.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Banking Solutions / FinTech / Cloud-Native Technology. Lumin Digital operates at the intersection of financial services and cutting-edge cloud technology, aiming to modernize digital banking for credit unions and banks. This industry context implies a need for designers who understand security, compliance, and user trust, alongside innovation.

Company Size: Small team (implied by "small team" and "high-ownership" role descriptions), suggesting a dynamic, fast-paced environment where individual contributions have a significant impact. This often means less bureaucracy and more direct influence.

Founded: Not specified, but the description of being a "trailblazer" and having a "unique approach to technology" suggests a relatively modern or disruptive company, likely founded within the last 10-15 years.

Team Structure:

• Design Team: Small, likely comprising a few designers, with this role being a senior individual contributor.

• Reporting: Likely reports to a Head of Design, Design Lead, or Head of Product.

• Cross-functional Collaboration: Integral to the role, working daily with Product Managers, Engineers, Researchers, and potentially Marketing/Business stakeholders.

Methodology:

• Agile Development: The team operates within Agile frameworks, utilizing tools like JIRA and Confluence, emphasizing iterative development and continuous feedback.

• User-Centered Design: A core tenet, with research insights driving design decisions.

• Data-Informed Design: Encourages leveraging data to validate hypotheses and measure impact.

• AI-Augmented Workflows: Actively incorporating AI tools to enhance productivity and creativity in the design process.

Company Website: http://lumindigital.com/

📝 Enhancement Note: The company culture emphasizes curiosity, innovation, trust, respect, and boldness. This suggests an environment that values proactive individuals, diverse perspectives, and a willingness to challenge the status quo. The "small team" aspect implies a need for self-starters and individuals comfortable with ambiguity.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is for an experienced designer who can operate autonomously, set direction, mentor others, and contribute strategically to product and design evolution. It's a step beyond mid-level, requiring leadership in design thinking and execution.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Head of Product, working closely with Product Managers and Engineering Leads on specific product initiatives. This structure allows for both strategic oversight and tactical collaboration.

Operations Impact: The designer's work directly impacts the user experience of Lumin Digital's core product, influencing customer engagement, satisfaction, and retention for their financial institution clients. Success in this role means enhancing the digital financial lives of millions of users and strengthening Lumin's market position through superior design.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Designer or Design Manager role as the team expands.

• Specialization: Opportunity to deepen expertise in specific areas like FinTech UX, design systems, or AI in design.

• Strategic Influence: Increased involvement in product strategy, design vision, and company-wide design initiatives.

• Mentorship Development: Formalizing mentorship skills and contributing to the growth of junior designers.

• Industry Expertise: Becoming a recognized expert in digital banking UX and evolving FinTech design trends.

📝 Enhancement Note: The senior level implies significant autonomy and influence. Growth opportunities lean towards leadership, specialization, and strategic input, reflecting the impact expected from an experienced designer in a growing company.

🌐 Work Environment

Office Type: Fully Remote. This means the primary work environment is a home office. The company emphasizes collaboration within this distributed setting.

Office Location(s): United States (Remote). This implies candidates must be legally authorized to work in the US and potentially reside in a timezone compatible with US business operations.

Workspace Context:

• Collaborative Digital Space: Reliance on digital collaboration tools (Slack, Zoom, Figma, JIRA, Confluence) to maintain team cohesion and productivity.

• Technology Stack: Access to industry-standard design and collaboration software, including AI tools, is expected.

• Team Interaction: Regular virtual meetings, design critiques, and asynchronous communication are key to staying connected and aligned.

Work Schedule:

• A standard 40-hour work week is expected, but flexibility is inherent in remote roles. Candidates should be prepared for potential variations to accommodate team collaboration across different US time zones. This flexibility allows for focused work blocks necessary for deep design tasks.

📝 Enhancement Note: The remote nature requires strong self-discipline, excellent asynchronous communication skills, and comfort with digital collaboration tools. The company's emphasis on collaboration suggests efforts to foster connection despite the physical distance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Presentation: A dedicated session where the candidate presents their portfolio, walking through specific case studies, explaining their design process, rationale, and impact. This is a critical stage for evaluating design thinking and communication.

• Design Challenge/Exercise: Potentially a take-home assignment or a live whiteboarding session to assess problem-solving skills, design approach, and ability to think on their feet under pressure.

• Cross-functional Interviews: Discussions with Product Managers and Engineers to evaluate collaboration style, technical understanding, and ability to work effectively within a team.

• Final Interview: May involve a discussion with senior leadership or the Head of Product/Design to assess strategic alignment and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your most impactful projects that best showcase your skills relevant to FinTech/SaaS and senior-level contributions.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, key decisions made (and why), challenges overcome, and the quantifiable results achieved.

• Highlight Process, Not Just Polish: Demonstrate your thinking, research, iteration, and problem-solving. Show how you arrived at the final solution.

• Emphasize Impact: Quantify the success of your designs whenever possible. Use metrics related to user engagement, conversion, efficiency, or satisfaction.

• Showcase System Thinking: If you've worked with design systems, explicitly detail your contributions and how they benefited consistency and scalability.

• Be Prepared for Deep Dives: Anticipate questions about your decision-making, trade-offs, and how you handle feedback or conflict.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly understand the problem statement and any constraints provided.

• Prioritize: Focus on demonstrating a strong process and rationale, even if you can't fully flesh out every detail within the time limit.

• Communicate Assumptions: Clearly state any assumptions you make and how they influence your design decisions.

• Practice Articulation: Be ready to clearly explain your approach, key design choices, and how your solution addresses the core problem.

📝 Enhancement Note: The portfolio review is likely the most crucial part of the application. Candidates must be prepared to deeply articulate their design process and demonstrate quantifiable impact. The emphasis on "setting design direction" means they should also be ready to discuss strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (explicitly mentioned as preferred), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• Prototyping Tools: InVision, Principle, Axure, or Figma's native prototyping capabilities.

• AI Tools: Claude, ChatGPT (explicitly mentioned for enhancing design workflows).

Analytics & Reporting:

• Analytics Platforms: Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior and product performance.

• Data Visualization: Tableau, Power BI, or built-in dashboarding within analytics tools for presenting insights.

CRM & Automation:

• Project Management: JIRA, Confluence (explicitly mentioned for Agile workflow management and documentation).

• Collaboration: Slack, Microsoft Teams, Zoom for communication.

• User Research Platforms: UserTesting.com, Lookback, Maze, or similar for remote usability testing and feedback collection.

📝 Enhancement Note: Proficiency in Figma and a deep understanding of design systems are essential. The explicit mention of AI tools like Claude and ChatGPT indicates that candidates should be comfortable integrating these into their workflow. Familiarity with Agile tools is also a must.

👥 Team Culture & Values

Operations Values:

• Curiosity & Innovation: Encouraging exploration, experimentation, and the pursuit of novel solutions to complex problems in digital banking.

• Trust: Fostering confidence in expertise, decisions, and the ability to deliver high-quality work, particularly in a remote setting.

• Respect: Valuing diverse perspectives, backgrounds, and talents, promoting an inclusive environment where all voices are heard.

• Boldness: Encouraging calculated risks, challenging conventional approaches, and driving innovative paths forward in the FinTech space.

• Continuous Improvement: A commitment to refining processes, products, and oneself through learning and adaptation.

Collaboration Style:

• Feedback-Driven: An open culture where constructive feedback is regularly exchanged to improve designs and processes.

• Cross-Functional Integration: Working seamlessly with Product, Engineering, and Research, treating them as integral partners in the design process.

• Asynchronous Communication: Effective use of digital tools for communication and collaboration, especially critical for a remote team operating across different time zones.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and lessons learned across the team and organization.

📝 Enhancement Note: The company culture emphasizes proactive contribution, intellectual curiosity, and a strong sense of ownership. Candidates should demonstrate how they embody these values in their work and collaborative approach, especially in a remote context.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Regulation: Designing cutting-edge digital experiences within the highly regulated FinTech/banking industry requires balancing user desires with security, compliance, and trust requirements.

• Remote Collaboration Dynamics: Maintaining strong team cohesion, effective communication, and a consistent design quality across a distributed team requires deliberate effort and skilled use of collaboration tools.

• Rapid Iteration in a Fast-Paced Environment: The "high-ownership, fast-paced" nature means adapting quickly to changing priorities and delivering high-quality work under tight deadlines.

• Evolving AI Landscape: Staying abreast of and effectively integrating rapidly advancing AI tools into the design workflow to maintain a competitive edge.

Learning & Development Opportunities:

• FinTech Design Expertise: Deepening knowledge of user needs, regulatory considerations, and design best practices specific to financial services.

• Design System Mastery: Contributing to and potentially leading the evolution of a sophisticated design system.

• AI in Design: Exploring and mastering new AI tools and methodologies to enhance design efficiency and creativity.

• Leadership and Mentorship: Developing skills in leading design initiatives and mentoring junior team members.

• Product Strategy Involvement: Gaining exposure to and contributing to broader product strategy discussions.

📝 Enhancement Note: The challenges are typical for a growing FinTech company operating in a regulated space, particularly with a remote team. The growth opportunities are substantial for a senior individual contributor looking to advance their career in design leadership or specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product design challenge you faced in a regulated industry (like FinTech) and how you navigated it, balancing user needs with constraints." (Preparation: Prepare a STAR method response focusing on problem, your approach, decisions, and outcomes, highlighting how you managed trade-offs.)

• "How do you approach setting design direction for a new feature or product area when you have limited initial information or clear requirements?" (Preparation: Discuss your process for problem definition, user research, ideation, and how you gain alignment with stakeholders to establish a project's design strategy.)

Company & Culture Questions:

• "How do you leverage AI tools like Claude or ChatGPT in your design process, and what benefits have you seen?" (Preparation: Be ready to share specific examples of how you've used AI for ideation, content generation, research synthesis, or prototyping, and articulate the ROI.)

• "Describe your experience working in a fast-paced, remote, cross-functional team. How do you ensure effective collaboration and maintain design quality?" (Preparation: Highlight your communication strategies, proficiency with collaboration tools, and how you proactively engage with PMs and Engineers.)

Portfolio Presentation Strategy:

• Lead with Impact: Start each case study with a clear statement of the problem and the key results achieved.

• Focus on Your Role: Clearly define your contributions, especially if it was a collaborative project. Use "I" when discussing your actions and "we" for team efforts.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) to illustrate your process and solutions.

• Articulate the 'Why': For every significant design decision, explain the rationale behind it, referencing research, user feedback, or business goals.

• Be Ready for Questions: Anticipate questions about trade-offs, alternative solutions considered, and how you measured success.

• Demonstrate AI Integration: If applicable, point out where AI tools were used and how they enhanced your work.

📝 Enhancement Note: Candidates should be prepared to demonstrate strategic thinking, strong communication skills, and a deep understanding of the design process, particularly how they leverage research and data. The emphasis on AI tools means specific examples are crucial.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Lever link.

• Portfolio Customization: Tailor your resume and portfolio to highlight experience in FinTech, SaaS, design systems, and end-to-end product design. Emphasize projects showcasing complex problem-solving and measurable impact.

• Resume Optimization: Ensure your resume clearly lists your years of experience, key skills (Figma, UX/UI, Interaction Design, Design Systems, Agile, AI Tools), and relevant industries. Use action verbs and quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, rationale, and outcomes using the STAR method for behavioral questions. Prepare to present your portfolio with confidence, focusing on storytelling and impact.

• Company Research: Familiarize yourself with Lumin Digital's mission, values, and their digital banking platform. Understand their approach to technology and customer engagement to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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