Senior Product Designer

lemlist
Full-time
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πŸ“ Job Overview

Job Title: Senior Product Designer

Company: lemlist

Location: Europe (European Union)

Job Type: FULL_TIME

Category: Product Design / GTM Operations Support

Date Posted: 2026-10-02

Experience Level: Mid-Senior Level

Remote Status: Fully Remote

πŸš€ Role Summary

  • Drive innovation in the Sales tech space by designing next-generation AI-first, multi-channel, and highly personalized outbound sales engagement solutions.

  • Own the entire product design lifecycle, from problem discovery through user research, solution design, and successful launch, ensuring significant user impact.

  • Collaborate closely with Senior Product Managers and Senior Developers to define and execute product strategy, contributing to roadmap planning and feature prioritization.

  • Champion product quality by ensuring consistency, simplicity, and ease of use across the lemlist platform, establishing it as a leading software in the competitive Sales tech market.

πŸ“ Enhancement Note: While the title is "Senior Product Designer," the responsibilities and company context strongly indicate a role that significantly impacts Go-To-Market (GTM) strategy and operations through product innovation. The emphasis on AI, multi-channel engagement, and sales pipeline building positions this role as crucial for enhancing lemlist's GTM effectiveness. Therefore, the category has been broadened to include GTM Operations Support to better reflect its strategic importance.

πŸ“ˆ Primary Responsibilities

  • Conduct in-depth market, industry, user, and product vision research to identify unmet needs and opportunities for innovation within the Sales tech landscape.

  • Proactively identify user problems and propose strategic improvements, directly influencing the product roadmap and future development priorities.

  • Own the end-to-end delivery process for design initiatives, working collaboratively with product management to ensure seamless execution from discovery to launch.

  • Create world-class, intuitive, and user-centric design experiences that enhance product adoption, user satisfaction, and ultimately, drive revenue growth for lemlist.

  • Foster a culture of continuous improvement by actively seeking user feedback, iterating on designs, and ensuring the overall quality, consistency, and simplicity of the product.

  • Contribute to the strategic direction of AI integration within the sales engagement platform, exploring and designing innovative AI-powered features.

  • Actively participate in multiple squads and projects, demonstrating a bias for action, speed, and rapid learning in a fast-paced environment.

  • Take ownership of design quality, driving consistency, simplicity, and ease of use across the entire lemlist product suite.

πŸ“ Enhancement Note: The responsibilities listed emphasize a proactive, ownership-driven approach that goes beyond traditional design tasks. The inclusion of "proactively suggest improvements," "help shape the roadmap," and "make your role evolve based on where you believe you can create more value" highlight a strategic GTM influence where design directly contributes to business objectives and market positioning.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating a deep understanding of design principles, user-centered design methodologies, and practical application in a SaaS environment is paramount.

Experience: A minimum of 4 years of dedicated experience in Product Design is required. Prior experience within a scale-up environment and the SaaS market is highly preferred, demonstrating an ability to thrive in fast-paced, growth-oriented settings.

Required Skills:

  • 4+ years of experience in Product Design, with a strong preference for scale-up environments.

  • Proven ability to conduct thorough user research, problem discovery, and opportunity identification.

  • Expertise in designing end-to-end user experiences for complex SaaS products.

  • Strong understanding of SaaS market dynamics, mechanisms, and user engagement strategies.

  • Excellent communication and interpersonal skills, with fluency in both English and French.

  • Demonstrated business acumen and a strategic mindset, able to connect design decisions to business outcomes.

  • Proactive and action-oriented approach ("dΓ©brouillard" mentality) with a focus on speed and execution.

  • Ability to inspire and collaborate effectively with cross-functional teams, including Product Management and Engineering.

  • Humility, curiosity, passion, and a strong growth mindset, essential for adapting to evolving technologies and market demands. Preferred Skills:

  • Experience specifically within the Sales tech industry or with sales engagement platforms.

  • Background in Sales or Operations, providing direct insight into user workflows and business needs.

  • Experience in Product Management, offering a broader perspective on product strategy and roadmap planning.

  • High technical literacy and comfort with emerging technologies, particularly AI.

  • Proven ability to easily process and synthesize complex information from various sources.

  • Experience with Agile development methodologies and a familiarity with design systems.

πŸ“ Enhancement Note: The "Preferred experience" section explicitly mentions backgrounds in Sales or Operations, and "Nice to have" includes "High tech literacy" and "Background in Sales or Operations." This strongly suggests that candidates with a foundational understanding of GTM processes and an aptitude for leveraging technology (including AI) for operational efficiency will be highly valued, even if their primary title is Product Designer.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase end-to-end design ownership: include case studies demonstrating your involvement from initial problem definition and user research through to final shipped product and its impact.

  • Highlight process optimization: present examples where your design solutions led to measurable improvements in user efficiency, conversion rates, or task completion times within a SaaS context.

  • Demonstrate system thinking: include examples of how your designs maintain consistency, adhere to or evolve design systems, and integrate seamlessly with existing product functionalities.

  • Quantify impact: clearly articulate the business value and user impact of your designs, using metrics and data to demonstrate ROI or key performance indicators (KPIs) achieved. Process Documentation:

  • Workflow design and optimization: provide evidence of how you mapped out user workflows, identified bottlenecks, and designed solutions to streamline processes within a digital product.

  • Implementation and automation methods: illustrate how your designs facilitated user adoption of new features or automated tasks, contributing to operational efficiency.

  • Measurement and performance analysis: show examples of how you tracked the performance of your designs post-launch, using data to inform future iterations and strategic decisions.

πŸ“ Enhancement Note: The job description explicitly states, "We want to see what you can ship. If you 'don’t have time' to show some of your work (even a Figma link), it’s probably not the right place for you." This directly translates into a strong requirement for a portfolio that showcases tangible output and the ability to deliver value, with an emphasis on end-to-end ownership and measurable impact, crucial for operations-focused roles.

πŸ’΅ Compensation & Benefits

Salary Range: Given the "Senior" title, 4+ years of experience, fully remote European Union location, and the company's strong growth ($50M+ ARR), a competitive salary range for a Senior Product Designer in this market would likely fall between €70,000 and €100,000 annually, depending on specific experience, skills, and negotiation.

Benefits:

  • Remote-Friendly Environment: Full flexibility to work from anywhere within the European Union.

  • Significant Autonomy: Freedom to shape your role, influence the roadmap, and drive innovation within your squad and the broader product strategy.

  • Innovative Team Environment: Opportunity to work alongside senior talent and contribute to cutting-edge AI-driven Sales tech.

  • Impactful Work: Directly contribute to a product used by over 40,000 sales teams, with clear opportunities to drive user and company revenue growth.

  • Growth Opportunities: Potential to evolve your role, become an industry expert, and significantly influence the future of Sales technology.

  • Competitive Compensation: Likely includes a strong base salary, potentially with equity or performance-based bonuses as the company continues its rapid growth.

Working Hours: The standard full-time working hours are expected to be around 40 hours per week, with flexibility afforded by the remote work arrangement. The emphasis on a "bias for action" and "moving fast" suggests a results-oriented culture rather than strict adherence to a clock-in/clock-out mentality.

πŸ“ Enhancement Note: Salary is estimated based on market data for Senior Product Designers in the EU tech sector, considering the company's significant ARR and growth stage. Benefits are directly extracted from the "What's in it for you" section and the "Remote friendly environment" mention. Working hours are inferred from the standard full-time expectation and the company's culture described.

🎯 Team & Company Context

🏒 Company Culture

Industry: Software (SaaS) - specifically Sales Engagement and CRM enablement, with a strong focus on AI-driven solutions for Sales teams.

Company Size: The company has grown significantly, indicating a scale-up phase. With over 40,000 sales teams using their product and a $50M+ ARR, it implies a substantial, dynamic organization that is likely past the startup phase but still agile and rapidly expanding.

Founded: lemlist was founded 8 years ago, indicating a mature yet still innovative company that has achieved significant self-funded growth.

Team Structure:

  • Squad-Based Approach: The mention of working "across squads" suggests an agile, cross-functional team structure. Each squad likely comprises individuals from Product, Design, and Engineering, focused on specific product areas or strategic initiatives.

  • Senior Talent Focus: The company emphasizes working with "only senior talents," indicating a highly experienced and capable team environment.

  • Flat Hierarchy & Meritocracy: The statement "A place where best ideas win" suggests a culture that values contribution and innovation over strict hierarchy, encouraging open communication and collaboration.

Methodology:

  • AI-First & Innovation: A core methodology is leveraging AI to build the next generation of outbound sales tools, pushing the boundaries of personalization and efficiency.

  • User-Centric Design: A strong emphasis on understanding users and delivering meaningful impact, moving beyond just delivering design files to ensuring tangible value creation.

  • Bias for Action & Speed: The company culture prioritizes rapid execution, learning, and iteration over overly complex processes.

  • Data-Driven Decision Making: While not explicitly stated for design, the context of a SaaS product and sales engagement platform implies a strong reliance on data for product development and GTM strategy.

Company Website: https://www.lemlist.com/

πŸ“ Enhancement Note: The company culture is described as innovative, fast-paced, and results-oriented, with a strong emphasis on AI and user impact. The "squad" structure and "senior talent" focus suggest a collaborative yet high-performance environment that values proactive contributions and data-driven insights, which are critical for GTM operations.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level within Product Design, but its impact extends significantly into GTM operations and strategy. It requires not just design execution but also strategic thinking, problem identification, and influencing the product roadmap. The expectation is for the individual to own significant product areas and drive innovation.

Reporting Structure: While not explicitly detailed, the role involves working "across squads" and reporting to senior leadership like the VP of Product & Design and the CPO. This indicates a reporting line that likely sits within the Product and Design department, but with strong collaboration and influence across GTM functions.

Operations Impact: The Senior Product Designer will directly influence lemlist's GTM effectiveness by:

  • Designing features that enhance sales pipeline generation and deal closure rates.

  • Creating intuitive user experiences for sales professionals, improving adoption and productivity.

  • Championing AI-driven features that offer a competitive edge in sales engagement.

  • Shaping the product roadmap to align with evolving market needs and sales strategies.

  • Contributing to the overall product vision that positions lemlist as a leader in Sales tech. Growth Opportunities:

  • Skill Specialization: Deepen expertise in AI design for sales applications, user research methodologies, and complex SaaS product architecture.

  • Leadership Development: Opportunity to mentor junior designers, lead design initiatives within squads, and influence product strategy at a higher level.

  • Industry Expertise: Become a recognized expert in Sales tech and AI-driven sales engagement, contributing to the company's thought leadership.

  • Role Evolution: The company explicitly encourages employees to "Make your role evolve based on where you believe you can create more value," offering significant potential for career path diversification and growth beyond a traditional design role.

πŸ“ Enhancement Note: The role's influence on GTM operations is substantial, as design decisions directly impact sales productivity and pipeline generation. The "growth opportunities" are framed to align with developing expertise in high-demand areas like AI and GTM technology, offering a clear path for career advancement within a rapidly growing tech company.

🌐 Work Environment

Office Type: Fully Remote. This role is designated as "TELECOMMUTE" and specifically targets candidates within the European Union, offering complete location independence.

Office Location(s): No physical office requirement. The work is conducted online, with team interactions happening through digital collaboration tools.

Workspace Context:

  • Collaborative Digital Space: The work environment is highly digital, relying on video conferencing, chat platforms (like Slack), and collaborative design/project management tools.

  • Access to Operations Tools: While specific tools aren't listed here, a Senior Product Designer in this role would likely have access to industry-standard design software (e.g., Figma), prototyping tools, and project management systems.

  • Cross-Functional Interaction: Frequent opportunities to interact with Product Managers, Developers, and potentially other GTM stakeholders (Sales, Marketing, Customer Success) to gather insights and align on product direction.

Work Schedule: The role is full-time, expected to be around 40 hours per week. However, the remote nature and emphasis on "bias for action" suggest a flexible schedule where output and impact are prioritized over strict hours, allowing for personal time management within the EU time zone continuum.

πŸ“ Enhancement Note: The fully remote nature and EU-wide location focus are key differentiators. The "workspace context" emphasizes a digitally-driven, collaborative environment where effective communication and tool proficiency are paramount for seamless GTM operations support.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Interview with Victoire (Talent Acquisition Manager) to assess initial fit, motivation, and basic qualifications.

  • Product Leadership Interviews: Interviews with KΓ©vin (VP of Product & Design) and Mael (CPO) to delve into design philosophy, strategic thinking, and product vision alignment.

  • Business Case & Q&A: An asynchronous business case exercise to evaluate problem-solving skills and strategic thinking, followed by a live Q&A session with MaΓ«l and Kevin to discuss the case and assess critical thinking.

  • CEO Interview: Final interview with Charles (CEO) to gauge cultural fit, leadership potential, and overall alignment with the company's vision.

  • Reference Check: Standard verification of past performance and professional conduct.

Portfolio Review Tips:

  • Show, Don't Just Tell: Prioritize case studies that demonstrate your end-to-end ownership and impact. Use visuals (Figma links, mockups, prototypes) to illustrate your work.

  • Quantify Results: For each project, clearly articulate the problem, your proposed solution, the process you followed, and most importantly, the measurable outcomes (e.g., increased conversion, improved user satisfaction, time saved). This is crucial for GTM roles.

  • Highlight Proactivity & Problem Solving: Showcase instances where you identified problems before being asked, proposed innovative solutions, and influenced the roadmap.

  • Demonstrate SaaS & Sales Tech Acumen: If possible, include projects relevant to SaaS products or the Sales tech industry to demonstrate domain knowledge.

  • Explain Your Process: Be prepared to articulate your design process, explaining why you made certain decisions, especially how they relate to user needs and business objectives.

Challenge Preparation:

  • Business Case: Expect a scenario that requires you to analyze a problem within the Sales tech space, propose a product design solution, and outline how you would measure its success. Focus on clear, actionable insights and a pragmatic approach.

  • Live Q&A: Prepare to discuss your business case rationale, defend your design choices, and answer questions about your experience with AI, SaaS, and user-centric methodologies.

  • Stakeholder Empathy: Practice articulating your thought process in a way that resonates with business leaders, focusing on value creation and strategic alignment.

πŸ“ Enhancement Note: The recruitment process is rigorous and emphasizes practical application and strategic thinking. The portfolio is central, and candidates must be prepared to demonstrate not just design skills but also business acumen and a deep understanding of user impact, which are critical for roles supporting GTM operations. The "Business Case (async.) + Live Q&A" is a key indicator of the company's focus on practical problem-solving and strategic contribution.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Essential for UI design, prototyping, and collaboration. Candidates are expected to be highly proficient.

  • Prototyping Tools: Likely includes Figma's native prototyping capabilities, or potentially others like InVision, Principle, or Adobe XD for more complex interactions.

  • User Research & Testing Platforms: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Hotjar, SurveyMonkey, Maze).

  • Collaboration & Communication Tools: Slack, Zoom, Google Workspace (Docs, Sheets, Slides) are standard for remote teams.

Analytics & Reporting:

  • Product Analytics Tools: While not explicitly stated, proficiency with tools like Amplitude, Mixpanel, or Pendo would be advantageous for understanding user behavior and measuring design impact.

  • Data Visualization Tools: Familiarity with tools like Tableau or Looker Studio could be beneficial for presenting data insights.

CRM & Automation:

  • CRM Systems: Understanding of how products integrate with CRM systems like Salesforce, HubSpot, or even lemlist's own platform is crucial for context.

  • Project Management Tools: Jira, Asana, Trello, or similar tools are likely used for managing design tasks and workflows within squads.

πŸ“ Enhancement Note: While the job description doesn't list a specific tech stack for the designer, proficiency with industry-standard tools like Figma is explicitly mentioned. The role's success will depend on leveraging these tools effectively to support product development and, by extension, GTM operations by ensuring user-friendly and impactful product features.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Bias for Action: A strong emphasis on doing, shipping, and iterating quickly rather than getting bogged down in lengthy processes.

  • User Impact: Prioritizing the creation of tangible value for users is paramount, driving design decisions and product development.

  • Innovation & Future-Forward: A commitment to building the "next generation" of sales tech, with a particular focus on AI and evolving market needs.

  • Collaboration & Meritocracy: A culture where the best ideas win, encouraging open communication and teamwork across senior talent.

  • Growth Mindset: Valuing curiosity, passion, and a willingness to learn and adapt in a fast-paced environment.

Collaboration Style:

  • Cross-Functional Integration: Close collaboration with Senior Product Managers and Senior Developers within agile squads.

  • User-Centric Feedback Loops: Regularly engaging with users to gather insights and validate design decisions.

  • Open Communication: A culture that encourages sharing ideas and constructive feedback, fostering an environment where "best ideas win."

  • Proactive Contribution: Team members are expected to be proactive in identifying opportunities and driving initiatives, rather than waiting for assignments.

πŸ“ Enhancement Note: The company culture is highly geared towards execution, innovation, and user-centricity. For a Senior Product Designer, this means being comfortable with rapid iteration, actively contributing to strategic discussions, and collaborating effectively within a high-performing, remote team to drive GTM success through product excellence.

⚑ Challenges & Growth Opportunities

Challenges:

  • Rapid Pace & Scale-Up Dynamics: Navigating the fast-paced, evolving environment of a rapidly growing scale-up company requires adaptability and resilience.

  • AI Integration Complexity: Designing intuitive and effective AI-powered features for sales professionals presents a unique challenge in terms of user understanding and technical implementation.

  • Balancing Innovation with Execution: The need to "move fast" while ensuring high-quality, user-impactful designs requires a strategic approach to prioritization and execution.

  • Defining the "Next Generation" of Sales Tech: Contributing to shaping the future of the industry requires staying ahead of trends and anticipating user needs.

Learning & Development Opportunities:

  • AI in Sales Tech: Direct experience in designing and implementing AI features for a leading sales engagement platform.

  • Product Strategy & Roadmap Influence: Opportunity to significantly influence product direction and long-term strategy, gaining valuable product management experience.

  • Scale-Up Environment Expertise: Gaining hands-on experience in a high-growth, bootstrapped company, understanding the operational and strategic challenges involved.

  • Cross-Functional Leadership: Developing skills in leading design initiatives and influencing stakeholders across Product, Engineering, and potentially GTM teams.

  • Industry Recognition: Becoming an expert in a rapidly evolving and critical sector of the B2B tech market.

πŸ“ Enhancement Note: The challenges are framed as opportunities for growth, particularly in areas like AI and strategic product development, which are highly relevant for individuals looking to make a significant impact on GTM operations and strategy.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "How would you approach designing an AI-powered feature to help sales reps personalize outreach at scale? Walk me through your process from discovery to potential launch." (Focus on user research, AI capabilities, and metrics for success).

  • "Describe a time you identified a significant user problem or opportunity that wasn't on the roadmap. How did you champion your idea and influence product direction?" (Highlight proactivity, communication, and strategic influence).

  • "Given lemlist's focus on AI and multi-channel engagement, what is one key area you believe we could innovate in, and how would you approach designing that solution?" (Demonstrate industry insight and strategic design thinking). Company & Culture Questions:

  • "What excites you about lemlist's mission and our position in the Sales tech market? How do you see your role contributing to our growth?" (Showcase research and alignment with company vision).

  • "Our culture emphasizes a 'bias for action' and 'best ideas win.' How do you thrive in such an environment, and can you give an example of when you've demonstrated this?" (Illustrate adaptability and proactive contribution).

  • "How do you ensure your designs not only meet user needs but also contribute to business objectives like pipeline generation and revenue growth?" (Connect design impact to GTM outcomes). Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, clearly define the problem, your role, the process, the solution, and the measurable impact.

  • Highlight "Shipped" Work: Emphasize projects where your designs were successfully launched and had a demonstrable effect on users or business metrics.

  • Showcase End-to-End Ownership: Clearly articulate your involvement from initial concept through to post-launch analysis.

  • Quantify Everything Possible: Use data points and metrics to support your claims about user impact and business value.

  • Be Ready for Deep Dives: Prepare to discuss your design decisions, trade-offs, and learnings in detail, especially how they relate to user workflows and operational efficiency.

πŸ“ Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of user needs within a sales context, and the ability to connect design outcomes to business results and GTM effectiveness. The emphasis on shipping work and quantifiable impact is critical.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on Ashby.

  • Curate Your Portfolio: Select 2-3 of your strongest case studies that showcase end-to-end design ownership, particularly those involving SaaS products, user problem-solving, and quantifiable impact. Ensure your Figma link or equivalent is readily accessible.

  • Tailor Your Resume: Highlight experience in Product Design (4+ years), scale-up environments, SaaS markets, and any relevant experience in Sales tech, Sales, or Operations. Emphasize achievements and quantifiable results.

  • Prepare Your Narrative: Practice articulating your design process, your understanding of the lemlist product and its market, and how your skills align with the company's values and the role's responsibilities, focusing on user impact and business outcomes.

  • Research lemlist: Thoroughly understand lemlist's product, target audience, growth trajectory, and stated mission. Prepare thoughtful questions about their product strategy, AI integration plans, and design challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must have 4+ years of experience in product design, preferably within a scale-up environment, and possess strong business acumen. Proficiency in English and French is required, along with a proactive mindset and a deep understanding of SaaS markets.