Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: DexCare

Location: Bengaluru, Karnataka, India

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: 2026-08-28

Experience Level: 7+ Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end experience vision for DexCare's patient-facing web applications, focusing on care discovery and booking journeys.

• Develop and operationalize design principles, standards, and cohesive user experiences to ensure consistency across the platform.

• Produce high-fidelity mockups, interactive prototypes, and compelling design patterns to communicate innovative solutions.

• Champion UX best practices, including web design, accessibility standards, and user-centric design thinking within a cross-functional team.

• Translate complex user needs and market insights into actionable product initiatives and user stories that align with business objectives.

📝 Enhancement Note: The role emphasizes a strategic, vision-setting approach to product design within the healthcare technology sector, particularly focusing on patient access and digital care orchestration. The "Senior" title and emphasis on experience vision suggest a leadership component, requiring the ability to influence product direction and operationalize design standards across teams.

📈 Primary Responsibilities

• Define and articulate the user experience vision for DexCare's web-based patient portals, specifically for finding, understanding, and booking medical care.

• Establish design principles and standards to ensure a cohesive and purposeful end-to-end user journey, and develop mechanisms to scale this understanding across the broader DexCare team.

• Create and present innovative design solutions, including mockups, interactive prototypes, and detailed design patterns.

• Collaborate closely with product managers, engineering teams, and commercial stakeholders to ensure seamless technical implementation and product launch.

• Serve as the primary UX expert, advising and advocating for best practices in web design, accessibility, and user experience innovation for care search and booking.

• Develop and communicate an inspiring product vision, strategy, and key performance indicators (KPIs) for the assigned problem space.

• Conduct in-depth market research, competitive analysis, and user requirement gathering to inform design decisions.

• Translate user needs and research outcomes into successful product initiatives and detailed user stories.

• Monitor and analyze product performance using data-driven insights, KPIs, and usability research to identify areas for enhancement.

📝 Enhancement Note: The responsibilities highlight a blend of strategic vision-setting, hands-on design execution, and cross-functional collaboration. The emphasis on "operationalizing processes" and "scaling understanding" suggests a need for strong documentation and communication skills beyond pure design output.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Product Design, Human-Computer Interaction, or a related field.

Experience: Minimum of 7+ years of professional experience in product or service design, with a strong track record of solving complex problems using design thinking methodologies.

Required Skills:

• Deep expertise in industry-standard design practices, with a focus on E-commerce UX and web visual design.

• Proven ability to develop and maintain design systems and ensure adherence to established standards.

• Proficiency in creating high-fidelity mockups and interactive prototypes using tools like Figma.

• Strong understanding of technical frameworks including HTML, CSS, and JavaScript, and concepts related to APIs/SDKs.

• Experience in translating user research outcomes into successful product features and initiatives.

• Excellent communication, presentation, and organizational skills, with the ability to articulate design decisions effectively.

• Demonstrated ability to own timelines, manage deliverables, and guide production efforts.

• Experience managing multiple simultaneous projects and coordinating efforts across different teams.

• Skill in running feedback sessions and incorporating constructive criticism into the design process.

• Self-starter mentality with a proactive approach to expanding knowledge in user experience and design.

• Understanding of how to leverage design specialties and integrate effectively with partnering teams (Product Management, Engineering, Commercial Experience).

• Awareness and practical application of inclusive design principles to support diverse user needs.

• Willingness to challenge conventional thinking to achieve superior outcomes.

• Familiarity with agile or lean development methodologies. Preferred Skills:

• Experience with modern design tools and AI-assisted design processes.

• Capability to produce full prototypes using web technologies or equivalent tools.

• Familiarity with development best practices and understanding of technical constraints.

• Experience with motion graphics production using tools like After Effects.

• Experience within the medical or healthcare technology space.

📝 Enhancement Note: The requirements emphasize a blend of core UX/UI skills with a strong understanding of web technologies and product development processes. The "Senior" level is reinforced by the expectation of owning timelines, managing multiple projects, and influencing strategy, alongside a preference for healthcare industry experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of product design projects, demonstrating problem-solving abilities, design process, and impact.

• Specific case studies highlighting experience in E-commerce UX and web visual design, detailing the challenges, solutions, and outcomes.

• Examples of design systems, style guides, or pattern libraries developed and implemented.

• Demonstrations of prototyping capabilities, ideally with interactive examples.

• Evidence of translating user research and data analysis into design decisions and product enhancements. Process Documentation:

• Showcase examples of how user needs were translated into meaningful initiatives and user stories.

• Illustrate the process of collaborating with engineering and product teams to bring designs to fruition.

• Provide examples of how product performance was monitored and analyzed using data, KPIs, and usability research to drive enhancements.

• Include any documentation or artifacts related to establishing design principles, standards, and scaling design understanding.

📝 Enhancement Note: The portfolio should not just present final designs but also articulate the thought process, methodology, and impact. For a Senior role, showcasing leadership in defining processes and influencing cross-functional teams will be crucial.

💵 Compensation & Benefits

Salary Range: Given the Senior Product Designer role in Bengaluru, India, with 7+ years of experience and the specified skill set, a competitive salary range can be estimated. Based on industry benchmarks for similar roles in major tech hubs in India, the annual salary could range from ₹18,00,000 to ₹30,00,000 (approximately $21,600 to $36,000 USD, at current exchange rates). This estimate accounts for the experience level, the demand for specialized UX/product design skills in the tech sector, and the cost of living in Bengaluru.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Paid time off (vacation days, sick leave, public holidays).

• Professional development opportunities, including access to training, conferences, and workshops.

• Potential for stock options or performance-based bonuses.

• Contribution towards professional development and learning resources.

• Opportunities for career advancement and growth within a rapidly expanding company.

• Support for hybrid work arrangements, balancing office collaboration with remote flexibility.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with flexibility expected. The specific schedule will align with the company's operational needs and team collaboration requirements, typically falling within standard business hours in the IST timezone.

📝 Enhancement Note: Salary figures are estimates based on industry data for Senior Product Designer roles in Bengaluru, India. Actual compensation may vary based on specific experience, interview performance, and company compensation policies. Benefits are standard for tech roles in the region and are inferred based on typical offerings.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Digital Health. DexCare operates within the rapidly evolving digital health sector, focusing on optimizing healthcare access and delivery through technology. This industry demands innovation, a strong understanding of user needs (both patients and providers), and adherence to regulatory considerations.

Company Size: DexCare is a growing company, serving millions of patients and partnering with major health systems. This suggests a dynamic environment that balances the agility of a startup with the operational rigor required for healthcare solutions.

Founded: While the founding date isn't explicitly stated, the company's growth and partnerships indicate a mature yet innovative stage of operation. This implies a culture that values both established processes and forward-thinking initiatives.

Team Structure:

• The design team is likely integrated within cross-functional product teams, working alongside Product Managers, Engineers, and Commercial stakeholders.

• The Senior Product Designer will likely report to a Head of Design, Design Lead, or Product Lead, with a focus on a specific product area.

• Collaboration is a key aspect, with designers expected to work closely with various departments to ensure a holistic product experience. Methodology:

• Data-driven decision-making is emphasized, with product performance analysis, KPIs, and usability research informing design enhancements.

• Agile or lean methodologies are likely employed for product development, requiring designers to be adaptable and iterative.

• A focus on user-centric design thinking is paramount, ensuring that patient and user needs are at the forefront of all design efforts.

Company Website: www.dexcare.com

📝 Enhancement Note: The company culture is positioned as inclusive, innovative, and mission-driven, with a strong emphasis on DEIB (Diversity, Equity, Inclusion, and Belonging). The healthcare context implies a high degree of responsibility and a focus on impactful solutions.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, signifying a mid-to-senior level position. It requires a high degree of autonomy, strategic thinking, and the ability to mentor or guide less experienced designers. The role is responsible for defining the vision for significant product areas and influencing cross-functional teams.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Director, or potentially a Product Lead, depending on the organizational structure. They will collaborate closely with Product Managers and Engineering leads within their product pod.

Operations Impact: The role has a direct impact on patient experience, care access, and the overall efficiency of healthcare delivery through DexCare's platform. Successful design outcomes can lead to increased patient satisfaction, reduced wait times, and improved operational efficiency for healthcare providers, directly contributing to DexCare's mission and business success.

Growth Opportunities:

• Leadership Development: Opportunities to lead design initiatives, mentor junior designers, and contribute to the evolution of the design team's processes and standards.

• Skill Specialization: Deepen expertise in specific areas like healthcare UX, AI-driven design, or advanced prototyping, potentially leading to Principal or Staff Designer roles.

• Product Strategy Influence: Grow into a more strategic role, influencing product roadmaps and long-term vision based on design expertise and user insights.

• Cross-functional Advancement: Potential to move into product management or other strategic roles within the company by leveraging a deep understanding of the product and user base.

📝 Enhancement Note: The "Senior" title implies significant responsibility and a clear path for further growth into leadership or specialized expert roles within the design or product organization.

🌐 Work Environment

Office Type: DexCare operates a hybrid work model. This means the role will involve a combination of working remotely and from a physical office location. The office environment is likely designed to foster collaboration and innovation.

Office Location(s): The primary office location for this role is Bengaluru, Karnataka, India. Specific office address details are not provided but would typically be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Spaces: The office environment likely includes collaborative zones, meeting rooms, and potentially quiet areas to support diverse work styles.

• Technology Access: Employees will have access to necessary hardware, software, and robust internet connectivity to support both remote and in-office work.

• Team Interaction: The hybrid model encourages in-person interaction for key meetings, brainstorming sessions, and team-building activities, fostering strong working relationships.

Work Schedule: The role involves standard full-time hours, typically around 40 hours per week. The hybrid arrangement allows for flexibility in managing personal schedules while ensuring core working hours and team availability for collaboration.

📝 Enhancement Note: The hybrid model is a key characteristic of the work environment, requiring individuals to be self-disciplined and effective in both remote and in-office settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in the role.

• Portfolio Review & Design Challenge: A session where candidates present their portfolio, discussing key projects, their design process, and problem-solving approach. This may be followed by a take-home design challenge or an in-person/virtual whiteboard exercise focused on a specific problem.

• Cross-functional Interviews: Interviews with Product Managers, Engineering Leads, and potentially other designers or stakeholders to evaluate collaboration skills, technical understanding, and strategic thinking.

• Hiring Manager Interview: A final discussion with the hiring manager to assess overall fit, leadership potential, and alignment with team goals.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your skills in E-commerce UX, web visual design, and complex problem-solving.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process undertaken (research, ideation, prototyping, testing), the solutions you developed, and the measurable impact or outcomes.

• Highlight Process: Emphasize your thought process, design rationale, and how you leveraged user research and data to inform your decisions.

• Showcase Technical Understanding: Briefly explain how your designs integrate with technical frameworks (HTML, CSS, JS) and design systems.

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, and how you collaborate with cross-functional teams.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem space and user needs described.

• Think Aloud: Clearly articulate your thought process, assumptions, and design decisions as you work through the challenge.

• Prioritize: Focus on the most critical aspects of the problem and demonstrate a structured approach to finding solutions.

• Consider Trade-offs: Be prepared to discuss potential trade-offs and alternative solutions.

• Focus on Impact: Frame your solutions in terms of user benefit and business value.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also strategic thinking, collaboration capabilities, and cultural fit within a fast-paced healthcare tech environment. The portfolio is a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary tool expected), Adobe Creative Suite (Photoshop, Illustrator).

• Collaboration & Project Management: Jira, Confluence (for documentation and workflow tracking).

• Design Systems: Experience with building, maintaining, or working within established design systems.

Analytics & Reporting:

• Familiarity with analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to understand user behavior and product performance.

• Ability to interpret data-driven analyses and KPIs to inform design iterations. CRM & Automation:

• While not directly a CRM role, understanding how user interactions feed into CRM or other business systems is beneficial.

• Experience with tools that facilitate workflow automation or process optimization within design or development pipelines. Other Relevant Technologies:

• Web Technologies: Solid understanding of HTML, CSS, and JavaScript.

• Frameworks: Awareness of front-end frameworks like React is beneficial.

• APIs/SDKs: Conceptual understanding of how designs integrate with APIs and SDKs.

• AI Design Tools: Familiarity with modern design tools incorporating AI capabilities is a plus.

📝 Enhancement Note: Proficiency in Figma is almost certainly a requirement. The role also necessitates a strong understanding of how design integrates with the broader development and analytics ecosystem, particularly in a web-based product context.

👥 Team Culture & Values

Operations Values:

• Inclusivity & Belonging: A commitment to creating an inclusive workplace where diversity drives innovation, and everyone feels they belong and can thrive. This translates to designing accessible and equitable user experiences.

• Honesty & Transparency: Open communication and integrity in all interactions and design decisions.

• Teamwork & Partnership: Strong emphasis on collaboration, working effectively with cross-functional teams (Product, Engineering, Commercial) to achieve shared goals.

• Mission-Driven: Dedication to DexCare's mission of optimizing healthcare access and ensuring "Nobody waits for care." This should be a guiding principle in design work.

• Innovation & Improvement: A willingness to question established thinking and pursue better outcomes through continuous improvement and exploration of new experiences.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product development, working closely with PMs and Engineers from ideation through launch.

• Feedback Culture: An open environment for giving and receiving constructive feedback on designs and processes.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across the design and product teams.

• Data-Informed Collaboration: Using data and user research as a common ground for discussions and decision-making with stakeholders.

📝 Enhancement Note: The company explicitly states its DEIB mission, which should be reflected in both the candidate's approach to design and their interactions within the team. The emphasis on partnership highlights the need for strong interpersonal and communication skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Healthcare Complexity with User Simplicity: Translating complex healthcare workflows and terminology into intuitive and user-friendly digital experiences for patients.

• Balancing Innovation with Regulation: Designing cutting-edge solutions while ensuring compliance with healthcare regulations and accessibility standards.

• Cross-functional Alignment: Effectively aligning design vision and execution with the priorities and perspectives of Product, Engineering, and Commercial teams.

• Rapid Iteration in a Growing Company: Adapting to evolving product roadmaps and business needs in a dynamic, fast-paced environment.

Learning & Development Opportunities:

• Healthcare UX Specialization: Deepen expertise in the unique challenges and opportunities of designing for the healthcare industry.

• AI in Design: Explore and implement AI-powered design tools and methodologies to enhance efficiency and innovation.

• Product Strategy: Gain exposure to product strategy development and contribute to long-term product vision.

• Mentorship: Opportunities to mentor junior designers and develop leadership skills.

• Industry Exposure: Access to industry conferences and learning resources to stay abreast of the latest trends in UX, product design, and healthcare technology.

📝 Enhancement Note: The challenges presented are common in the healthcare tech space and offer significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define the experience vision for a complex product area. How did you approach it, and what was the outcome?" (Focus on your process for setting vision, user research, and impact).

• "How do you ensure a cohesive and purposeful end-to-end user experience across multiple touchpoints and features?" (Discuss design systems, standards, and cross-functional collaboration).

• "Walk us through a project where you translated user needs into meaningful initiatives and stories for development teams." (Highlight your ability to bridge research and execution).

• "How do you balance the needs of different stakeholders (e.g., patients, healthcare providers, business objectives) when making design decisions?" (Demonstrate your negotiation and prioritization skills). Company & Culture Questions:

• "What interests you most about DexCare's mission and its impact on healthcare access?" (Connect your passion to their mission).

• "How do you contribute to an inclusive team environment, and how does that influence your design approach?" (Refer to DEIB values and inclusive design principles).

• "Describe your experience working in a hybrid or remote environment. How do you ensure effective collaboration?" (Highlight your communication and self-management skills). Portfolio Presentation Strategy:

• Structure: Begin with an overview of your role and the project's goals. Then, detail the problem statement, your process (research, ideation, wireframing, prototyping, testing), key design decisions and rationale, and finally, the outcomes and impact.

• Visuals: Use clear, high-quality visuals. Show the evolution of your designs. If possible, include interactive prototypes or short video demos.

• Metrics: Quantify the impact of your work whenever possible (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Storytelling: Frame your projects as compelling narratives that showcase your problem-solving skills and design thinking.

• Engagement: Be prepared to answer in-depth questions about your process, choices, and how you handled challenges.

📝 Enhancement Note: Tailor your answers and portfolio presentation to align with DexCare's mission, values, and the specific responsibilities of the Senior Product Designer role, emphasizing patient access and healthcare innovation.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided application link on Lever.co.

• Portfolio Customization: Curate your online or PDF portfolio to prominently feature 3-5 of your strongest projects, specifically highlighting experience in E-commerce UX, web visual design, and complex problem-solving relevant to patient access or healthcare technology.

• Resume Optimization: Ensure your resume clearly outlines your 7+ years of experience, relevant skills (Figma, design systems, HTML/CSS/JS, user research), and achievements, using keywords from the job description. Quantify your impact where possible.

• Interview Preparation: Practice presenting your portfolio, focusing on storytelling, design rationale, and quantifying outcomes. Prepare to discuss your approach to user research, collaboration, and problem-solving, particularly in a hybrid work environment.

• Company Research: Thoroughly research DexCare's mission, products, and company culture. Understand their DEIB commitments and how your design philosophy aligns with their goal of optimizing healthcare access.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.