Senior Product Designer at Crexi

📍 Job Overview

Job Title: Senior Product Designer

Company: Crexi

Location: United States (Hybrid in Los Angeles or Remote)

Job Type: Full-Time

Category: Product Design / GTM Operations

Date Posted: 2026-08-27

Experience Level: 5-10 Years

Remote Status: Hybrid/Remote

🚀 Role Summary

Spearhead end-to-end product design initiatives, driving user experience from initial discovery through to launch and iteration.
Champion the evolution and maintenance of Crexi's design system, ensuring consistency and efficiency across product development.
Collaborate closely with Product Management and Engineering to translate strategic goals into tangible, high-quality user interfaces and workflows.
Leverage user research and data analysis to inform design decisions, validate hypotheses, and measure product success against key business metrics.
Integrate AI-powered design tools and methodologies to accelerate prototyping and enhance user experiences within complex, data-dense applications.

📝 Enhancement Note: This role is categorized under Product Design with a strong GTM Operations component due to the emphasis on translating strategy into shipped work, understanding business metrics like conversion and revenue, and collaborating with Go-To-Market teams (Sales, Marketing, Customer Success). The focus on AI-native design and data-dense products suggests a need for operational efficiency and data-driven decision-making within the design process.

📈 Primary Responsibilities

Lead the design process for assigned product areas, encompassing user research, wireframing, user flows, interaction design, prototyping, and high-fidelity visual design.
Develop and maintain comprehensive design documentation, including user journeys, personas, wireframes, and interactive prototypes, to clearly communicate design intent to cross-functional teams.
Actively contribute to and advocate for the expansion and refinement of Crexi's design system, ensuring alignment between design components and front-end code implementation.
Conduct user research, including interviews, usability testing, and surveys, to gather qualitative and quantitative insights that inform design strategy and validate solutions.
Define and track key performance indicators (KPIs) for design initiatives, such as activation rates, conversion funnels, user retention, and revenue impact, to demonstrate design's contribution to business objectives.
Collaborate with engineering teams to ensure faithful implementation of designs, providing clear specifications and engaging in iterative feedback loops throughout the development lifecycle.
Partner with Brand, Marketing, Sales, and Customer Success teams to ensure a cohesive and consistent brand experience across all customer touchpoints.
Proactively identify opportunities for design innovation, particularly leveraging AI tools to create faster, more intelligent, and user-centric product experiences.

📝 Enhancement Note: The responsibilities highlight a blend of strategic ownership and tactical execution. The emphasis on "designing for numbers that matter" (activation, conversion, retention, revenue) and defining success metrics before shipping strongly implies a need for the candidate to think like an operations professional, focusing on measurable business outcomes and efficiency improvements driven by design.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field is a plus.

Experience: 5+ years of product design experience, with a strong emphasis on B2B SaaS, enterprise software, or marketplace products. A portfolio showcasing end-to-end ownership of shipped work is essential.

Required Skills:

Demonstrated expertise in end-to-end product design, including discovery, user flows, interaction design, and prototyping.
Proficiency in Figma for design and prototyping, with the ability to create clear, communicative artifacts.
Experience designing complex, data-dense products such as search interfaces, maps, dashboards, or workflow management tools.
Strong understanding of information architecture and visual design principles.
Ability to read and reason about front-end implementation (HTML/CSS/React) to facilitate effective collaboration with engineering.
Deep commitment to accessibility, with a working knowledge of WCAG standards as a default design practice.
Proven ability to conduct user research, including usability testing, and translate findings into actionable design decisions supported by evidence.
Experience working with AI tools for prototyping and designing AI-driven product experiences. Preferred Skills:
Experience in Commercial Real Estate (CRE) tech, marketplaces, platforms, or other data-driven product environments.
Direct experience designing AI or agentic product experiences in a production environment.
Front-end development skills (HTML/CSS/React) sufficient for direct prototyping or contributions to a component library.

📝 Enhancement Note: The requirements emphasize a robust understanding of B2B SaaS and data-intensive products, aligning with operational needs for efficiency and scalability. The explicit mention of AI-native design and prototyping with AI tools suggests a forward-thinking approach to product development, requiring designers to be adaptable and integrate new technologies effectively.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing 3-5 end-to-end design projects, detailing the problem statement, design process, constraints encountered, and quantifiable outcomes.
Emphasis on projects that demonstrate experience with complex, data-dense applications or B2B SaaS platforms.
Projects should highlight your ability to collaborate with Product and Engineering, and how you measured success against business objectives (e.g., conversion rates, user engagement).
Include examples of your contribution to or evolution of design systems, component libraries, or style guides. Process Documentation:
Evidence of structured design thinking, including user research methodologies, iterative design processes, and problem-solving approaches.
Examples of how you translated strategic requirements into detailed design specifications and user flows.
Demonstrations of how you defined success metrics and used data (qualitative and quantitative) to iterate on designs.
Showcase experience with AI prototyping tools and how you leveraged them to accelerate the design and feedback loop.

📝 Enhancement Note: The portfolio requirements are heavily geared towards demonstrating a structured, data-informed, and outcome-oriented design process, which is critical for operations roles. The ability to articulate the "problem, process, constraints, outcome" for each project directly maps to the analytical and problem-solving skills valued in operations.

💵 Compensation & Benefits

Salary Range: $145,000 - $196,000 USD per year (for candidates working in California).

Benefits:

Comprehensive health coverage: Medical, dental, and vision insurance.
Retirement savings: 401(k) plan.
Financial wellness: Flexible Spending Account (FSA) / Health Savings Account (HSA) options.
Protection: Life & Accidental Death & Dismemberment (AD&D) insurance.
Work-life balance: Discretionary Paid Time Off (PTO) - take what you need, when you need it.
Ownership: Equity in Crexi's growth story.
Remote work support: Home-office reimbursement for remote employees.
Professional development: Flexible team structure designed for career growth.
Team engagement: Collaborative culture with team activities.

Working Hours: Standard full-time hours, with flexibility implied by discretionary PTO and remote options.

📝 Enhancement Note: The specified salary range is for California. For other US locations, the range might differ based on local cost of living and market rates for Senior Product Designers. The benefits package emphasizes flexibility and employee well-being, which can be attractive to operations professionals seeking a balanced work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Commercial Real Estate Technology (CRE Tech), Marketplace Platform. Crexi is digitizing the trillion-dollar commercial real estate industry by building a comprehensive platform for finding, evaluating, and closing deals, with a significant focus on AI integration.

Company Size: Crexi is a rapidly scaling startup, implying a dynamic and fast-paced environment where individual contributions have a significant impact.

Founded: Crexi was founded to address the digital transformation gap in commercial real estate. This history suggests a culture of innovation and a mission-driven approach to solving industry-specific challenges.

Team Structure:

The Product Design team likely operates within a cross-functional pod structure, working closely with dedicated Product Managers and Engineering teams.
As a Senior Designer, you will operate with a high degree of autonomy, reporting into a Design Lead or Head of Product/Design.
Collaboration is expected across various departments including Product, Engineering, Brand, Marketing, Sales, and Customer Success to ensure a unified product experience. Methodology:
Data-Driven Design: Emphasis on using data (user behavior, conversion rates, revenue impact) to inform design decisions and measure success.
AI Integration: A core strategy involves leveraging AI to enhance user experiences and accelerate industry transformation.
Agile Development: Likely operates within an agile framework, requiring close collaboration with engineering and iterative development cycles.
Design System Focus: Commitment to building and maintaining a robust design system for consistency and efficiency.

Company Website: https://crexi.com/

📝 Enhancement Note: Crexi's focus on transforming a traditional industry with technology and AI suggests a culture that values innovation, data-driven decision-making, and a proactive approach to problem-solving. This environment is well-suited for operations professionals who thrive on optimizing processes and driving measurable results.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a high degree of autonomy, ownership, and the ability to tackle complex, ambiguous problems independently. It implies a role that contributes significantly to product strategy and execution, often mentoring more junior designers.

Reporting Structure: Typically reports to a Design Lead, Head of Design, or VP of Product. Works closely with Product Managers and Engineering Leads within cross-functional teams.

Operations Impact: The Senior Product Designer's impact is measured not only by the quality and usability of the design but also by its direct contribution to key business metrics such as user activation, conversion rates, customer retention, and ultimately, revenue generation. The focus on AI and platform development suggests a role that can significantly influence the company's strategic direction and competitive advantage.

Growth Opportunities:

Leadership Development: Potential to move into a Lead Product Designer role, managing a team or a larger product area, or into a Product Management track.
Specialization: Opportunity to deepen expertise in complex data visualization, AI-driven product design, or specific areas of the CRE tech platform.
Strategic Influence: Increased involvement in product strategy, roadmap planning, and defining the future of Crexi's user experience.
Mentorship: Opportunity to mentor junior designers and contribute to the overall growth and skill development of the design team.

📝 Enhancement Note: The "Senior" title and emphasis on end-to-end ownership suggest significant growth potential, aligning with the career progression ambitions of experienced operations professionals who seek to increase their strategic influence and leadership scope.

🌐 Work Environment

Office Type: Hybrid work model. Employees can choose to work from the Los Angeles office or remotely within the United States.

Office Location(s): Los Angeles, California (Playa Vista) and remote across the US.

Workspace Context:

Collaborative: Expect a highly collaborative environment where designers work closely with Product, Engineering, and GTM teams.
Tooling: Access to industry-standard design tools like Figma, prototyping software, and potentially AI-assisted design tools.
Agile & Iterative: The workspace supports an agile methodology, encouraging rapid prototyping, user testing, and iterative design improvements.
Remote Support: For remote employees, a home-office reimbursement is provided, ensuring a productive and well-equipped remote workspace.

Work Schedule: Standard full-time working hours are expected, with flexibility offered through discretionary PTO and the remote work option, allowing for better integration of work and personal life.

📝 Enhancement Note: The hybrid and remote options provide flexibility often sought by operations professionals who value autonomy and work-life balance, while the collaborative requirements ensure strong team integration.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A recruiter or hiring manager will review your application and portfolio. Prepare to articulate your design process and the impact of your work.
Design Exercise/Case Study: You may be asked to complete a design challenge or present a detailed case study from your portfolio. Focus on demonstrating your problem-solving approach, user empathy, and ability to deliver measurable results.
Stakeholder Interviews: Interviews with Product Managers, Engineering Leads, and potentially other designers. Be ready to discuss your experience with data-dense products, AI integration, and cross-functional collaboration.
Cultural Fit Interview: Assessment of your alignment with Crexi's values, particularly your comfort with ambiguity, AI-native mindset, and communication skills.

Portfolio Review Tips:

Storytelling: Structure your portfolio projects as compelling narratives. Clearly articulate the business problem, user needs, your process (research, ideation, iteration), design solutions, and the measurable outcomes.
Data & Metrics: Quantify your impact whenever possible. Showcase how your designs influenced key metrics like conversion, retention, or revenue.
Process Clarity: Detail your design process, highlighting your research methodologies, decision-making rationale, and how you incorporated feedback.
AI Integration: If applicable, showcase projects where you utilized AI tools or designed AI-powered features, explaining the benefits and challenges.
Conciseness: Select your strongest projects and present them clearly and concisely.

Challenge Preparation:

Understand Crexi's product and market. Research their current platform, target users (brokers, owners, tenants), and competitors.
Practice articulating your thought process clearly and logically, especially when dealing with ambiguity.
Be prepared to discuss how you would approach designing for data-intensive features or integrating AI into existing workflows.

📝 Enhancement Note: The interview process and portfolio review heavily emphasize a results-oriented approach, aligning with the operational mindset of demonstrating value through quantifiable outcomes and efficient processes.

🛠 Tools & Technology Stack

Primary Tools:

Design & Prototyping: Figma (required), potentially other prototyping tools.
Design System: Familiarity with creating, contributing to, or working within established design systems, component libraries, and design tokens.
AI Prototyping Tools: Experience or willingness to use AI tools for rapid prototyping and ideation.

Analytics & Reporting:

While not a direct design tool, a strong understanding of product analytics and reporting platforms (e.g., Mixpanel, Amplitude, Google Analytics) is crucial for defining and measuring design success.
Ability to interpret data and translate insights into design improvements. CRM & Automation:
Understanding of how design integrates with CRM and other business automation tools to impact user journeys and business processes.

📝 Enhancement Note: The emphasis on Figma and AI prototyping tools highlights the need for contemporary design skills. The implied need to understand analytics and potentially CRM integration underscores the operational aspect of this role, where design directly influences business performance.

👥 Team Culture & Values

Operations Values:

Impact-Driven: A strong focus on delivering tangible results and moving the needle, reflected in the emphasis on metrics like conversion and revenue.
AI-Native: A belief in and enthusiasm for leveraging AI to enhance productivity and user experiences.
Comfort with Ambiguity: An environment that encourages individuals to bring structure to complex, undefined problems.
Ownership & Autonomy: Expectation that individuals will own their work end-to-end and operate with a high degree of independence.
Collaboration: A culture that values cross-functional teamwork and clear communication across departments.

Collaboration Style:

Cross-Functional Integration: Designers are integral members of product teams, working daily with Product Managers and Engineers.
Evidence-Based Decision Making: Design decisions are expected to be backed by user research, data, and clear articulation of rationale.
Iterative Feedback: Openness to feedback and an iterative approach to design and development.
Unified Brand Experience: Close collaboration with Brand and Marketing to ensure consistency.

📝 Enhancement Note: The company values align closely with the core tenets of operational excellence: data-driven decision-making, efficiency, ownership, and a focus on measurable outcomes. The "AI-native" value suggests a forward-thinking culture that embraces technological advancements for operational advantage.

⚡ Challenges & Growth Opportunities

Challenges:

Designing for a Complex Industry: Navigating the intricacies of commercial real estate and translating them into intuitive digital experiences.
Balancing Data Density with Usability: Creating user-friendly interfaces for data-rich applications where information architecture is paramount.
Integrating AI Seamlessly: Effectively incorporating AI capabilities into user workflows without disrupting existing user habits or creating complexity.
Driving Adoption of New Features: Ensuring new designs, especially those leveraging AI, are adopted by a traditionally analog industry.

Learning & Development Opportunities:

AI Design Specialization: Deepen expertise in designing for and with AI technologies.
CRE Tech Domain Expertise: Gain in-depth knowledge of the commercial real estate market and its digital transformation.
Leadership Skills: Develop skills in mentoring, strategic planning, and potentially managing design initiatives.
Cross-Functional Acumen: Enhance understanding of Product Management, Engineering, Sales, and Marketing operations through close collaboration.

📝 Enhancement Note: The challenges presented are typical for roles at the intersection of technology and traditional industries, requiring strong analytical and problem-solving skills that are core to operations roles. The growth opportunities focus on specialization and leadership, appealing to ambitious professionals.

💡 Interview Preparation

Strategy Questions:

"Describe a time you owned an ambiguous, high-impact product problem from discovery to launch. What was your process, and what were the key outcomes?" (Focus on your structured approach, problem-solving, and measurable results).
"How do you approach designing for data-dense products? Walk us through an example from your portfolio." (Highlight your information architecture skills, ability to simplify complexity, and user research validation).
"Crexi is heavily investing in AI. How would you approach designing an AI-powered feature for our platform? What are the potential benefits and pitfalls?" (Demonstrate your AI-native mindset, understanding of AI capabilities and limitations, and focus on user value). Company & Culture Questions:
"What excites you about Crexi's mission to digitize commercial real estate?" (Showcase research into the industry and Crexi's role).
"How do you handle constructive feedback from engineers or product managers, especially when it conflicts with your initial design vision?" (Emphasize your collaborative spirit and focus on the best outcome for the product).
"Describe a project where you had to define success metrics before you started designing. How did you define them, and how did you measure success post-launch?" (Crucial for demonstrating operational thinking and outcome-orientation). Portfolio Presentation Strategy:
Structure: Use a clear narrative arc for each project: Problem -> User Needs -> Your Process -> Solution -> Outcomes/Impact.
Visuals: Use high-quality mockups, prototypes, and flow diagrams. Show the evolution of your designs.
Data Focus: Explicitly state the business goals and user metrics you aimed to achieve. Quantify your impact with data (e.g., "increased conversion by X%," "reduced task completion time by Y").
AI Highlights: If you have AI-related projects, clearly explain the AI's role and the user benefits.
Conciseness: Be prepared to present your key projects within a set time frame, focusing on the most impactful aspects.

📝 Enhancement Note: The suggested interview questions are designed to probe for the analytical, problem-solving, and outcome-driven skills that are central to operations roles, even within a design context. Preparing specific examples that quantify impact will be critical.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the Crexi careers portal via the provided link.
Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with B2B SaaS, data-dense products, end-to-end design ownership, and ideally, AI integration. Emphasize projects where you quantified design impact on business metrics.
Resume Optimization: Ensure your resume clearly lists your years of experience, key skills (Figma, interaction design, data-dense products, AI), and achievements that align with the job description's requirements. Use keywords like "product design," "B2B SaaS," "AI," "user experience," and "data-driven."
Interview Preparation: Practice articulating your design process and decision-making rationale, focusing on how your work drives business outcomes. Prepare specific examples for behavioral questions related to collaboration, ambiguity, and data-driven design.
Company Research: Thoroughly research Crexi's platform, their mission, the commercial real estate industry, and their focus on AI. Understand their target users and market position to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer