Senior Product Designer at Careers at Eucalyptus

📍 Job Overview

Job Title: Senior Product Designer

Company: Careers at Eucalyptus

Location: Sydney, New South Wales, Australia

Job Type: Full-Time

Category: Product Design / Healthcare Technology

Date Posted: 2026-08-11

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

Own end-to-end product design problems within connected surfaces, driving impact from definition through to delivery and measurement.
Translate complex healthcare challenges into user-centered, accessible, and trustworthy design solutions for a regulated market.
Influence commercial outcomes such as activation, conversion, retention, and adherence through strategic design interventions.
Collaborate with cross-functional teams, including product, engineering, and clinical, to deliver high-quality healthcare experiences.

📝 Enhancement Note: This role is situated within a rapidly growing healthcare technology company focused on long-term care and chronic condition management, specifically weight management programs using GLP-1 medication. The Senior Product Designer will be instrumental in shaping the user experience of a platform that combines medication with personalized support, operating in regulated markets. The emphasis on "owning a problem area" and driving commercial outcomes indicates a high degree of autonomy and accountability.

📈 Primary Responsibilities

Lead the research, definition, design, prototyping, and testing of features within a designated problem area of the healthcare platform.
Develop thoughtful, user-centered design solutions that address complex user needs and business objectives in a regulated healthcare environment.
Drive meaningful improvements in key commercial metrics (e.g., activation, conversion, retention, adherence) through data-informed design decisions.
Ensure all designs adhere to high standards of visual craft, accessibility, and clinical safety, contributing to the overall trust and integrity of the platform.
Actively contribute to and leverage the Design System to ensure consistency and scalability across connected surfaces.
Write clear, concise, and compliant UX copy that supports user journeys and regulatory requirements.
Conduct user research, usability testing, and A/B experiments to validate design hypotheses and inform iterative improvements.
Collaborate closely with product managers, engineers, clinicians, and data analysts to ensure successful implementation and ongoing optimization of features.
Mentor and provide constructive critique to junior designers, elevating the overall quality of design work within the team.
Integrate AI and LLMs into the design workflow to enhance efficiency and explore innovative design solutions.

📝 Enhancement Note: The responsibilities emphasize a full-stack design approach, requiring the candidate to be proficient not only in visual design but also in research, UX writing, and data analysis. The explicit mention of "moving commercial outcomes" and "building trust in a regulated market" highlights the critical business impact expected from this role.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.

Experience: Typically 5 to 8 years of experience in product design, with a demonstrable track record of owning problems end-to-end and influencing direction at a team level.

Required Skills:

Problem Definition: Ability to shape problems using research, data, and cross-functional input, breaking down ambiguity into actionable insights.
Visual Craft: Exceptional proficiency in typography, spacing, color, motion, and micro-interactions, applied with strategic intent.
Accessibility: Deep understanding and practical application of inclusive design principles and accessibility standards (e.g., WCAG).
Systems Thinking: Experience designing across multiple surfaces and platforms, with an understanding of how to contribute to and leverage design systems.
Product & Commercial Sense: Ability to connect design decisions to business objectives and measurable outcomes.
Communication: Clear, specific, and opinionated communication skills, articulating design decisions and rationale effectively.
Working in the Open: Proactive sharing of work, embracing critique, and contributing to a collaborative design process.
UX Writing: Skill in crafting clear, concise, and compliant copy for user interfaces, especially within regulated environments.
User Research & Testing: Proficiency in conducting qualitative and quantitative user research and usability testing.
Prototyping: Ability to create functional prototypes using industry-standard tools.
AI Workflow Integration: Experience leveraging LLMs and AI tools (e.g., Claude Code, Cursor) within the design and prototyping workflow.

Preferred Skills:

Experience in the healthcare or health-tech industry.
Familiarity with GLP-1 medications or weight management programs.
Experience with A/B testing setup and analysis.
Contributions to established Design Systems.
Understanding of clinical safety and regulatory compliance in design.

📝 Enhancement Note: The emphasis on AI tools like Claude Code and Cursor suggests a forward-thinking design team that values rapid prototyping and iterative development. The "problem definition" skill is highlighted as crucial, indicating that the company seeks designers who can actively shape the product strategy, not just execute on given specifications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Problem-Solving Focus: Showcase case studies that clearly demonstrate how you identified, defined, and solved complex user problems, leading to tangible commercial outcomes.
Outcome-Driven Evidence: Provide concrete data and metrics illustrating the impact of your design solutions on key performance indicators (e.g., conversion rates, retention, adherence).
Craft and Finish: Display high-quality visual design, attention to detail in typography, spacing, motion, and micro-interactions.
Design System Contribution: Evidence of contributions to or effective utilization of a Design System for ensuring consistency and scalability.
AI Integration: Examples of how AI/LLM tools were used to streamline your design process or enhance outcomes.
Concise and Clear Communication: The written narrative of your portfolio should be as polished and effective as the visual work, clearly articulating your process and impact.

Process Documentation:

Research & Discovery: Document your approach to understanding user needs and defining problems, including methodologies used (e.g., user interviews, competitive analysis, data analysis).
Design & Iteration: Illustrate your design process, including wireframing, prototyping, usability testing, and iterative refinement based on feedback and data.
Cross-functional Collaboration: Demonstrate how you collaborated with engineering, product, and clinical teams throughout the design lifecycle.
Measurement & Learning: Show how you defined success metrics, set up experiments (e.g., A/B tests), and analyzed results to inform future design decisions.

📝 Enhancement Note: The portfolio requirements are heavily weighted towards demonstrating impact and process, not just aesthetics. Candidates must be able to articulate the "why" behind their design choices and quantify the business results achieved. The inclusion of AI in the portfolio is a key differentiator.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for Senior Product Designers in Sydney, Australia, with 5-8 years of experience in a tech-focused, high-growth environment, the estimated annual salary range is AUD $130,000 - $180,000. This range accounts for the role's seniority, the company's growth stage, and the specific demands of designing for a regulated healthcare platform.

Benefits:

Annual Professional Development Budget: Allocated funds for continuous learning, skill enhancement, and industry-relevant training.
Equity: Ownership stake in the company, aligning personal success with the company's growth and profitability.
Generous Parental Leave: 20 weeks of paid leave for primary carers, supporting work-life balance during significant life events.
Additional Miscarriage Leave: Acknowledging the importance of supporting employees through difficult personal circumstances.
Employee Assistance Programme (EAP): Confidential counseling and support services for personal and professional well-being.
Monthly Health & Fitness Allowances: Financial support to encourage a healthy lifestyle.
Free Weekly Barista Coffees: A perk to enhance the daily work experience.
Funded Social Clubs: Opportunities for team building and camaraderie outside of core work.
Quarterly Rooftop Parties & Weekly Catered Fireside Chats: Regular social events fostering a strong team culture.

Working Hours: 40 hours per week, with an expectation of flexibility to meet project deadlines and business needs.

📝 Enhancement Note: The salary range is an estimate based on publicly available data for similar roles in Sydney, considering the company's stage and industry. The benefits package is comprehensive, emphasizing employee well-being, professional growth, and a strong company culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology, Digital Health, E-commerce (for health products/services). Eucalyptus operates at the intersection of clinical care, technology, and patient support, focusing on chronic condition management.

Company Size: Part of Hims & Hers (Global Leader), with Eucalyptus itself supporting patients across 5 markets. This suggests a significant operational footprint and growth trajectory. The specific size of the design team is likely to be lean and high-impact.

Founded: Eucalyptus is a relatively young company, founded to address the growing need for effective long-term care solutions, particularly in weight management. Its integration with Hims & Hers signifies a major scaling phase.

Team Structure:

The Product Design team likely operates with a "product pod" or "squad" model, where designers are embedded within cross-functional teams (Product Manager, Engineers, Clinicians, etc.) focused on specific problem areas or user journeys.
Reporting structure would typically be to a Head of Design or Design Lead, who oversees the overall design strategy and team development.
Cross-functional collaboration is key, with designers working closely with Product, Engineering, Data Science, Clinical Operations, and Marketing teams. Methodology:
Data-Driven Design: Decisions are informed by user research, A/B testing, and commercial metrics.
Agile Development: Iterative design and development cycles, with a focus on rapid prototyping and learning.
User-Centricity: A strong emphasis on understanding and advocating for the patient's needs and experience.
AI-Assisted Workflows: Integration of AI tools to enhance efficiency and explore new design possibilities.

Company Website: eucalyptus.health

📝 Enhancement Note: Eucalyptus is positioned as a disruptive force in healthcare, leveraging technology to provide more accessible and effective long-term care. The culture is described as fast-paced, passionate, and focused on impact, with a strong emphasis on employee growth and ownership.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a designer who can independently own significant problem spaces, drive strategy and impact, mentor others, and contribute to the overall design system and culture. They are expected to influence product direction beyond just UI execution.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead or Head of Design. They will work within cross-functional product teams, collaborating closely with Product Managers and Engineering Leads.

Operations Impact: The Senior Product Designer's work directly impacts critical business outcomes, including patient acquisition, engagement, adherence to treatment plans, and long-term patient retention. Their designs are crucial for building trust, facilitating complex regulated processes (like intake), and ultimately contributing to the company's mission of improving health outcomes and commercial success.

Growth Opportunities:

Leadership Development: Potential to move into Lead or Managerial roles within the Design team, overseeing larger product areas or managing other designers.
Specialization: Deepen expertise in specific areas of healthcare design, such as clinical workflows, patient engagement, or AI-driven health interfaces.
Strategic Influence: Increased involvement in product strategy, roadmap planning, and design system evolution.
Cross-functional Mobility: Opportunities to learn from and collaborate deeply with other departments, potentially leading to broader roles within the company.
Mentorship: Formal and informal mentorship programs to guide career progression and skill development.

📝 Enhancement Note: The role offers a clear path for growth within a rapidly expanding company, with opportunities for both leadership and specialized expertise. The emphasis on impact and ownership suggests that high performers will be recognized and rewarded with increased responsibility and career advancement.

🌐 Work Environment

Office Type: On-site, indicating a preference for in-person collaboration and team synergy. This suggests dedicated office space designed to foster innovation and teamwork.

Office Location(s): HQ in NSW, Australia (Sydney). The specific office location will be in Sydney, likely in a tech-hub area, providing access to a vibrant professional community.

Workspace Context:

Collaborative Environment: The on-site nature implies a workspace designed for frequent interaction, brainstorming, and spontaneous problem-solving sessions with colleagues.
Tools & Technology: Access to modern design software, AI-assisted tools (Claude Code, Cursor), and potentially advanced hardware for prototyping and testing.
Team Interaction: Regular opportunities for direct engagement with fellow designers, product managers, engineers, and clinical experts, facilitating a holistic understanding of product development.

Work Schedule: Standard full-time hours (approximately 40 hours/week) are expected, with the understanding that flexibility may be required to meet project timelines and business objectives. The company culture values speed and iteration, which may involve periods of intense work followed by opportunities to recharge.

📝 Enhancement Note: The on-site requirement suggests that Eucalyptus values the benefits of co-location for fostering innovation, team cohesion, and rapid iteration. The workspace is likely equipped with the necessary tools and infrastructure to support a high-performing design team.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A recruiter or hiring manager will review applications, focusing on resume and portfolio alignment with role requirements.
Portfolio Presentation & Review: Candidates will present their portfolio, focusing on case studies that demonstrate problem-solving, impact, craft, and AI integration. This is a critical stage.
Design Challenge/Exercise: A practical exercise, potentially involving a small design problem related to the company's domain, to assess problem-solving skills, design process, and communication. This might be timed or take-home.
Team Interviews: Interviews with cross-functional team members (Product, Engineering, Clinical) to assess collaboration, communication, and cultural fit.
Hiring Manager/Leadership Interview: Final discussion with the design leadership to assess strategic thinking, leadership potential, and overall fit with the team's vision.

Portfolio Review Tips:

Focus on Impact: Clearly articulate the commercial and patient outcomes achieved by your designs. Quantify wherever possible.
Tell a Story: Structure your case studies to clearly explain the problem, your process, your role, the challenges, the solutions, and the results.
Show Your Process: Detail your research, ideation, iteration, and testing methodologies. Explain why you made certain decisions.
Highlight AI Integration: Specifically call out how AI tools enhanced your workflow, efficiency, or the quality of your output.
Demonstrate Craft: Ensure your visual presentation is impeccable, showcasing attention to detail in typography, spacing, and UI elements.
Be Concise: Present your work clearly and efficiently. Avoid jargon and unnecessary detail.

Challenge Preparation:

Understand the Domain: Familiarize yourself with Eucalyptus's mission, products (Juniper, GLP-1), and the healthcare technology landscape.
Think Holistically: Consider the entire user journey, including regulatory constraints, clinical safety, and business goals, not just the UI.
Practice Articulation: Be prepared to clearly explain your thought process, design rationale, and how you would approach solving a given problem.
Embrace Constraints: Understand that design challenges often come with specific constraints (time, scope) that you need to work within effectively.

📝 Enhancement Note: The interview process is designed to assess a candidate's ability to deliver impactful results in a complex, regulated environment. The portfolio is paramount, and candidates should tailor their presentation to highlight the specific requirements of this role, especially the emphasis on commercial outcomes and AI integration.

🛠 Tools & Technology Stack

Primary Tools:

Design & Prototyping: Figma (or similar industry-standard tools like Sketch, Adobe XD). The company's emphasis on "working in the open" and iterative design suggests a collaborative design tool is essential.
AI-Assisted Design & Prototyping: Claude Code, Cursor, and other LLM-powered tools for rapid code prototyping, idea testing, and workflow enhancement.
Collaboration & Communication: Slack, Zoom, Jira, Confluence (or similar project management and communication platforms).

Analytics & Reporting:

Product Analytics: Tools like Amplitude, Mixpanel, or Google Analytics for tracking user behavior, feature adoption, and conversion funnels.
A/B Testing Platforms: Optimizely, VWO, or in-house solutions for experimentation and validation.
Data Visualization: Tableau, Looker, or similar tools for exploring data and creating reports to inform design decisions.

CRM & Automation:

While not directly a designer's primary tool, understanding the CRM (e.g., Salesforce) and marketing automation platforms used by the company can provide context for user journeys and data flow.

📝 Enhancement Note: The explicit mention of Claude Code and Cursor indicates a strong commitment to leveraging AI in the design and development process. Proficiency in these tools, alongside standard design software and analytics platforms, will be highly advantageous.

👥 Team Culture & Values

Operations Values:

Patient-First Mindset: All decisions are weighed against patient outcomes, clinical safety, and care. Designs aim to make complex health journeys simple, accessible, and trustworthy.
Collaborative Creation: Valuing input from all team members (product, engineering, clinical) and fostering an environment where good ideas can emerge from anywhere. Openness to feedback and iterative improvement.
Curiosity: Encouraging a "why" before "how" approach, fostering continuous learning about patients, problems, and tools. Comfort with being a beginner when learning something new.
Speed & Iteration: A culture that moves at pace, embraces working in the open, and prioritizes rapid learning and iteration to deliver high-quality outcomes quickly.
Ownership & Impact: Employees are treated as owners, with autonomy over projects and a focus on contributing to the company's growth and mission.

Collaboration Style:

Cross-functional Integration: Designers work embedded within product teams, fostering tight collaboration with Product Managers, Engineers, and Clinical experts.
Open Communication: Encouraging sharing of work early and often, with a culture of constructive critique to sharpen designs and processes.
Data-Informed Dialogue: Discussions are grounded in user research, data, and commercial metrics, leading to more objective decision-making.
Mutual Respect: Valuing diverse perspectives and experiences, ensuring that all team members feel heard and respected.

📝 Enhancement Note: The company culture strongly emphasizes impact, collaboration, and a patient-centric approach within a fast-paced, innovative environment. Designers are expected to be proactive, curious, and comfortable with ambiguity and rapid iteration.

⚡ Challenges & Growth Opportunities

Challenges:

Regulated Market Complexity: Designing within healthcare involves navigating strict regulations, ensuring clinical safety, and building patient trust, which can add complexity to the design process.
Balancing Commercial Goals and Patient Well-being: The inherent tension between driving business outcomes and prioritizing patient safety and care requires careful ethical consideration and design judgment.
Rapid Growth Environment: Working in a fast-paced, high-growth company means adapting to evolving priorities, scaling processes, and potentially dealing with ambiguity.
Integrating AI Effectively: Leveraging new AI tools requires experimentation, learning new workflows, and ensuring that AI enhances rather than detracts from the user experience and design quality.

Learning & Development Opportunities:

Operations Skill Advancement: Deepen expertise in healthcare UX, regulated design, systems thinking, and AI-driven design workflows.
Industry Exposure: Gain insights into the digital health and weight management sectors, understanding clinical pathways and patient journeys.
Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and potentially move into leadership roles.
Continuous Learning: Access to professional development budgets for courses, conferences, and certifications.
Mentorship & Networking: Learning from experienced professionals across product, engineering, and clinical domains.

📝 Enhancement Note: The challenges presented are common in innovative health-tech companies but are framed as opportunities for growth and skill development. The company's commitment to investing in employee development is a significant benefit for ambitious professionals.

💡 Interview Preparation

Strategy Questions:

"Describe a time you owned a problem area end-to-end. What was the problem, your approach, and the outcome?" (Focus on problem definition, process, and quantifiable impact.)
"How do you approach designing for regulated markets, specifically ensuring both user trust and compliance?" (Highlight understanding of clinical safety, UX writing for compliance, and user-centered approaches.)
"Tell us about a time you used AI or LLMs to significantly improve your design workflow or output. What was the tool, and what was the impact?" (Prepare a specific example showcasing practical application of AI tools like Claude Code or Cursor.)
"How do you balance commercial objectives with patient-first principles in your design decisions?" (Demonstrate ethical reasoning and a patient-centric mindset.) Company & Culture Questions:
"What excites you most about Eucalyptus's mission and our approach to healthcare?" (Research the company's mission, values, and recent news.)
"How do you contribute to a collaborative and fast-paced team environment, especially when working in the open?" (Provide examples of your communication and collaboration style.)
"How do you stay curious and continue to learn in your role as a designer?" (Showcase your proactive approach to professional development.) Portfolio Presentation Strategy:
Structure: Begin with a high-level overview of the company and the problem space, then dive into 1-2 strong case studies.
Narrative: For each case study, clearly articulate: the problem, your role/responsibilities, the process (research, ideation, design, testing), key decisions and rationale, challenges faced, the final solution, and most importantly, the measurable outcomes.
Visuals: Use clear, high-fidelity visuals. Show mockups, prototypes, user flows, and any relevant data visualizations.
AI Integration: Explicitly point out where and how AI tools were used and the benefits they provided.
Conciseness: Practice your presentation to fit within the allotted time, focusing on the most impactful aspects of your work. Be prepared for in-depth questions about your process and decisions.

📝 Enhancement Note: Candidates should prepare to discuss their experience with AI tools extensively, as it's a highlighted requirement. The interview process will likely probe deeply into their ability to drive business outcomes through design while maintaining a strong ethical compass for patient care.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the Greenhouse portal linked via the job posting.
Curate Your Portfolio: Select 2-3 of your most impactful projects that best showcase problem-solving, end-to-end ownership, commercial impact, and AI integration. Tailor the descriptions to highlight your experience relevant to healthcare technology and regulated markets.
Optimize Your Resume: Ensure your resume clearly articulates your 5-8 years of experience, highlights achievements with quantifiable results, and includes keywords related to product design, user-centered design, AI tools, and healthcare technology.
Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear storytelling, demonstrating your process, and articulating the impact of your work. Be ready to discuss your approach to AI integration and regulated environments.
Research Eucalyptus: Thoroughly understand the company's mission, products (Juniper, GLP-1 programs), target audience, and recent developments. Familiarize yourself with their design philosophy and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer