Senior Product Designer

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong data-stringify-type="bold"><em data-stringify-type="italic">We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p></div><h4><strong>About The Role: </strong></h4> <p>Careem is the everything app for the greater Middle East - rides, food, groceries, payments and more, serving tens of millions of customers across the region. Design here means working at rare scale and complexity: one experience spanning many verticals, and customers whose day we can genuinely simplify.&nbsp;<br>We’re looking for a Senior Product Designer to own design for a major area of the super app experience - the level where you’re no longer just executing within a team, but shaping the strategy your team executes. You’ll work with design leadership to set the design vision for your area, drive multiple workstreams in parallel, and be a force multiplier whose influence is felt well beyond your own remit. You’ll work AI-natively: using modern tools to move from intent to high-fidelity, testable design faster, while applying the judgment that decides what’s actually good.</p> <h4><strong>What You’ll Do:</strong></h4> <h4>Own the Problem, End to End</h4> <ul> <li><strong>Strategic Ownership:</strong> Own design for your feature area from concept to launch - defining, designing and iterating experiences that improve user outcomes and move commercial KPIs.</li> <li><strong>Cross-Functional Collaboration:</strong> Drive your product team toward clarity on what you’re building, why, and for whom; operate as a strategic peer to product and engineering leads, proactively identifying and resolving dependencies.</li> </ul> <h4>Craft at Senior Level</h4> <ul> <li><strong>Comprehensive Delivery:</strong> Ship work that is thorough and complete across all interaction details - states, edge cases, dark mode, localisation and RTL considered by default, not on request.</li> <li><strong>Systemic Design:</strong> Design holistically within existing systems: work fluently with our design system,&nbsp; know when to use it, extend it, or make the case for an exception.</li> <li><strong>Rapid Prototyping:</strong> Prototype fluently and quickly to get the right feedback at the right fidelity - including AI-assisted prototyping to compress the distance between idea and testable artefact.</li> <li><strong>Decision Articulation:</strong> Form and articulate design tenets, and use them to make and defend decisions.</li> </ul> <h4>Be Guided by Evidence</h4> <ul> <li><strong>User Validation:</strong> Conduct research to validate your own work; run user interviews for discovery and testing.</li> <li><strong>Data-Driven Decisions:</strong> Use data to shape decisions - suggest how your work’s success should be measured, and learn from what ships.</li> <li><strong>Market Awareness:</strong> Maintain comprehensive knowledge of industry patterns and emerging AI-product paradigms, and let it deeply inform your work.</li> </ul> <h4>Communicate and Collaborate</h4> <ul> <li><strong>Stakeholder Management:</strong> Present with polish and confidence to any audience, including executives; represent the design organisation in cross-functional and external settings.</li> <li><strong>Clear Documentation:</strong> Produce written communication that is compelling and clear - problem framings, decision docs, and crits.</li> <li><strong>Autonomy:</strong> Manage stakeholders proficiently and work without close oversight; handle feedback thoroughly and gracefully, knowing when to change direction vs. stay the course.</li> <li><strong>Operational Momentum:</strong> Work with appropriate urgency - keep momentum, push projects forward, and flag quality issues beyond your own team.</li> </ul> <h4><strong>What You'll Need:</strong>&nbsp;</h4> <ul> <li>5+ years of experience in designing and shipping impactful digital products at scale, including experience leading design for a significant product area in a high-growth, fast-iterating environment; comfortable with ambiguity and rapid change.</li> <li>End-to-end expertise in interaction design, visual design, prototyping and design thinking methods - with a proven record of turning complex business problems into a design vision that shipped and moved metrics.</li> <li>Fluency with design systems consuming, contributing to and stress-testing them.</li> <li>&nbsp;Working fluency with AI in your design process: you use AI tools daily for exploration, prototyping, content and research synthesis, and you can show where they made your work measurably better - and where you overruled them.</li> <li>Experience in distilling data and research into design decisions; hands-on with user interviews and evaluative testing.</li> <li>Experience in operating as a strategic partner in multi-disciplinary setups - influencing product, engineering and commercial counterparts at lead and director level.</li> <li>Excellent written, verbal and presentation skills - you can articulate a problem and a solution to any audience.</li> <li>A strong portfolio of mobile-first work with case studies that deep-dive into process, strategic framing and measurable impact - not just polished outcomes.</li> </ul> <h4>Bonus Points</h4> <ul> <li>Experience designing for the Middle East market, Arabic/RTL products, or multi-vertical super apps.</li> <li>Experience designing AI-powered product experiences (assistants, personalization, generative features).</li> </ul> <h4>What we’ll provide you</h4> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul> <p>&nbsp;</p>