Senior Product Designer, AI

📍 Job Overview

Job Title: Senior Product Designer, AI

Company: Zeta Global

Location: Remote - United States

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 15, 2026

Experience Level: 8+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the design of the Zeta Developer Platform, a next-generation AI-powered Marketing Operating System.

• Define and evolve the core AI experience, focusing on conversational interfaces, trust, and explainability.

• Collaborate in a triad with Product Management and Engineering to translate complex requirements into intuitive, human-centered AI interactions.

• Drive the creation and maintenance of scalable UX/UI patterns in partnership with the Design Systems team.

• Elevate the quality of craft, motion, and interaction design to make AI feel responsive and alive.

📝 Enhancement Note: This role is positioned as a foundational pillar for Zeta Global's future, emphasizing the design of core AI experiences rather than just features. The description highlights a "vision over hand-holding" approach and a focus on empowerment, accountability, and strategy, suggesting a dynamic and high-impact environment for a Senior Product Designer. The explicit mention of "Agentic Apps Framework" and "Model Context Protocol" indicates a deep dive into cutting-edge AI interaction paradigms.

📈 Primary Responsibilities

• Own and evolve the end-to-end user experience for the Zeta Developer Platform, including conversational interfaces, contextual guidance, and AI-driven workflows.

• Partner closely with the Design Systems team to create, maintain, and evolve scalable UX/UI patterns for the Zeta Developer Platform, ensuring consistency and flexibility.

• Act as a core triad partner with Product Management and Engineering, translating complex requirements and technical constraints into intuitive, human-centered AI experiences.

• Define how the Zeta Developer Platform communicates intent, progress, confidence, and limitations to foster user understanding, trust, and collaboration with intelligent systems.

• Lead by example through strong visual design, interaction design, motion, and prototyping, utilizing motion and micro-interactions to enhance system state communication and responsiveness.

• Identify opportunities to standardize UX patterns, documentation, and behaviors across the Zeta Developer Platform to create consistency while allowing for necessary flexibility.

📝 Enhancement Note: The responsibilities emphasize a strategic and holistic approach to platform design, with a strong focus on AI interaction and explainability. The role requires not only excellent design craft but also the ability to influence and collaborate across technical and product teams to shape the foundational architecture of a new platform.

🎓 Skills & Qualifications

Education: While specific educational requirements are not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Senior Product Designer role. A strong portfolio can often substitute for formal education.

Experience: 8+ years of product design experience, specifically on complex platforms or systems, with a proven track record of designing and shipping AI-powered or data-informed products. Experience influencing design standards, patterns, or systems beyond single features is critical.

Required Skills:

• Expertise in Figma for scalable component architecture, design systems, and documentation.

• Experience designing and shipping AI-powered or data-informed products.

• Proven track record of close collaboration with Product and Engineering teams.

• Ability to balance design craft, speed of execution, and business impact.

• Proficiency with prototyping tools such as Figma Prototypes, Framer, ProtoPie, or similar for exploring behavior and interaction.

• Familiarity with motion design tools like Rive, After Effects, or similar for stateful interactions and micro-animations.

• Working knowledge of HTML, CSS, and modern frontend concepts.

• Comfort working within modern product development tools and workflows.

• Strong AI & Conversational Design fluency, focusing on clarity, trust, and responsible AI output presentation.

• Systems & Platform Design Expertise for designing scalable UX frameworks and interaction models.

• Excellence across UX, visual design, interaction design, and motion.

• Technical Collaboration & Prototyping skills to partner with engineers and validate interactions.

• Design Leadership Without Authority to influence outcomes through critique, documentation, and example-setting.

Preferred Skills:

• Experience with AI design tools such as ChatGPT, Claude, or similar, integrated into daily design workflows.

• Experience with specific motion tools like Framer Motion, Motion.dev, D3, or GSAP.

• Familiarity with coding tools like Cursor, Claude Code, Storybook, React, or Next.js.

• Experience with communication and project management tools such as Slack, Confluence, and Jira.

📝 Enhancement Note: The requirements indicate a need for a designer who is not only skilled in traditional product design but also deeply understands AI interaction principles and can operate effectively in a technically complex, platform-centric environment. The emphasis on "systems and platform design" and "influencing standards" suggests a need for a designer with a strategic, architectural mindset.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design case studies for complex platforms or AI-powered applications.

• Demonstrate a deep understanding of user pain points and how design solutions, especially AI-driven ones, address them.

• Highlight your ability to define and evolve scalable UX/UI patterns and design systems.

• Include examples of how you've collaborated with Product Management and Engineering, showcasing translation of complex requirements into intuitive designs.

Process Documentation:

• Detail your process for user research, ideation, wireframing, prototyping, and high-fidelity design, with a specific focus on AI product development.

• Illustrate how you've partnered with engineering teams, including your approach to technical constraints and handoff.

• Provide examples of how you've used motion and micro-interactions to enhance user experience and communicate system state.

• Show evidence of your contributions to design systems or scalable pattern libraries.

• Document how you've approached the explainability and trustworthiness of AI features in your designs.

📝 Enhancement Note: For this role, a portfolio must go beyond typical feature-level design. It needs to demonstrate the ability to design at a platform level, influence design systems, and tackle the unique challenges of AI interaction and explainability. Case studies should clearly articulate the "why" behind design decisions, especially concerning AI, and showcase a collaborative, systems-thinking approach.

💵 Compensation & Benefits

Salary Range: The salary range for this role is $160,000 - $180,000 USD annually, depending on location and experience.

Benefits:

• Unlimited Paid Time Off (PTO)

• Comprehensive medical, dental, and vision coverage

• Employee Equity (Stock Options)

• Employee Discounts

• Virtual Wellness Classes

• Pet Insurance

Working Hours: While specific hours are not detailed, a standard full-time workweek (approximately 40 hours) is implied. The remote nature of the role and company culture suggest flexibility in scheduling, though core collaboration hours will likely be expected.

📝 Enhancement Note: The provided salary range is competitive for a Senior Product Designer role in the US, especially for a remote position with a company like Zeta Global. The benefits package is robust, offering attractive perks beyond standard health insurance, such as unlimited PTO and employee equity, which are common for growth-stage tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Zeta Global operates within the AI-Powered Marketing Cloud sector, a rapidly evolving segment of the technology and advertising industries. This context implies a fast-paced environment focused on data, AI, and sophisticated marketing solutions for enterprise clients.

Company Size: Zeta Global is a publicly traded company (NYSE: ZETA), indicating a significant organizational structure with a global presence. While exact employee counts fluctuate, it's a mid-to-large-sized enterprise, suggesting established processes alongside opportunities for innovation.

Founded: Founded in 2007, Zeta Global has a history of growth and evolution, transitioning from its initial offerings to its current AI-powered platform. This longevity suggests stability and a proven ability to adapt to market changes.

Team Structure: The role is within the "Zeta Developer Platform" team, which is building the company's next-generation Marketing Operating System. This team is described as a "pillar position" and a "core triad partner" with Product Management and Engineering. The team culture is characterized by:

• Vision over hand-holding, fostering creativity and innovation.

• Empowerment and delegation, leading to accountability and ownership.

• Strategy and clarity, minimizing management and maximizing impact.

• Healthy debate driven by challenge and growth.

Methodology: The team emphasizes a forward-thinking approach to operations and development:

• Data-driven decision-making informed by advanced AI and consumer signals.

• Agile development methodologies to ensure speed and iterative improvement.

• Focus on building scalable, robust, and user-centric platforms.

• Collaborative design and engineering processes to integrate complex technical elements with intuitive user experiences.

Company Website: https://www.zetaglobal.com

📝 Enhancement Note: The company culture emphasizes autonomy, innovation, and a results-oriented approach. The "Zeta Developer Platform" team is positioned as critical to the company's future, suggesting high visibility and impact. The collaborative "triad" model with Product and Engineering is a key aspect of how this team operates.

📈 Career & Growth Analysis

Operations Career Level: This Senior Product Designer role is a pivotal position within the organization, focusing on a critical new platform. It represents a significant step beyond individual feature design, requiring strategic thinking and the ability to shape core user experiences and foundational systems. This level demands leadership in design thinking, influencing cross-functional teams, and setting quality standards.

Reporting Structure: While not explicitly detailed, a Senior Product Designer typically reports to a Design Lead, Director of Design, or Head of Product. Within the "Zeta Developer Platform" team, the role is described as a "core triad partner" with Product Management and Engineering, indicating close, peer-level collaboration within that specific initiative.

Operations Impact: The impact of this role is substantial, as it directly shapes the "Agentic Apps Framework" and the overall "Zeta Developer Platform." This platform is positioned as the company's "next-generation Marketing Operating System" and is central to Zeta Global's future. The designer's work will influence how marketers interact with AI, build trust in intelligent systems, and ultimately drive customer acquisition, growth, and retention more efficiently. The success of this platform is directly tied to Zeta's competitive advantage and future revenue streams.

Growth Opportunities:

• Design Leadership: Potential to grow into a lead design role for the Zeta Developer Platform or other critical initiatives, managing design strategy and team growth.

• Specialization in AI Design: Deepen expertise in cutting-edge AI interaction, explainability, and human-AI collaboration, becoming a recognized expert in this specialized field.

• Platform Architecture Influence: Contribute to the long-term architectural vision of Zeta's technology stack from a user experience perspective, influencing how future products and features are built.

• Mentorship: Opportunity to mentor junior designers and contribute to the overall design maturity within Zeta Global.

📝 Enhancement Note: This role offers significant growth potential, moving beyond execution to strategic influence. The emphasis on AI and platform design positions the candidate to become a leader in a high-demand, future-oriented field within the company.

🌐 Work Environment

Office Type: The job is advertised as "Remote - United States," indicating a fully remote work arrangement. This suggests that collaboration and communication will primarily occur through digital channels.

Office Location(s): While the role is remote, Zeta Global has offices worldwide, including headquarters in New York City. This distributed nature means the team will likely comprise individuals from various locations across the United States.

Workspace Context:

• Digital Collaboration: Expect to use a suite of digital tools for communication, project management, and design collaboration (e.g., Slack, Confluence, Jira, Figma).

• AI-Centric Tools: The role involves integrating AI design tools into daily workflows, suggesting an environment that embraces and leverages AI for productivity and innovation.

• Cross-Functional Interaction: Frequent interaction with Product Managers, Engineers, Data Scientists, and potentially other designers, fostering a collaborative and knowledge-sharing environment.

Work Schedule: While a standard 40-hour workweek is typical, the remote nature and emphasis on "vision over hand-holding" suggest a degree of flexibility. However, effective collaboration will require availability during core working hours for team meetings, design critiques, and cross-functional syncs, likely aligning with US time zones.

📝 Enhancement Note: The fully remote aspect is a key characteristic, requiring strong self-discipline and communication skills. The environment is geared towards leveraging technology and AI to facilitate collaboration and drive innovation across distributed teams.

📄 Application & Portfolio Review Process

Interview Process: The interview process is likely to be multi-stage, focusing on design craft, strategic thinking, collaboration, and cultural fit. Expect:

• Initial Screening: A conversation with a recruiter to assess basic qualifications and cultural alignment.

• Portfolio Review & Design Challenge: A deep dive into your portfolio, showcasing specific case studies relevant to complex platforms and AI. This may be followed by a design challenge, either take-home or live, focused on a problem related to AI interaction or platform design.

• Cross-Functional Interviews: Meetings with Product Managers and Engineers from the Zeta Developer Platform team to evaluate collaboration skills, technical understanding, and strategic thinking.

• Leadership Interview: A final interview with a Design or Product leader to assess overall fit, leadership potential, and strategic vision.

Portfolio Review Tips:

• Focus on AI & Platforms: Prioritize case studies that demonstrate your experience with AI-powered products, complex systems, or platform design. Clearly articulate the problem, your process, your specific contributions, and the impact of your design decisions.

• Showcase Systems Thinking: Highlight how you've contributed to or leveraged design systems, scalable patterns, and platform-level UX. Explain your rationale for creating reusable components and ensuring consistency.

• Demonstrate Collaboration: Use your case studies to illustrate how you partner with Product and Engineering. Detail how you translate complex technical requirements into user-friendly designs and manage trade-offs.

• Explain AI Interaction: For AI-focused projects, clearly explain your approach to conversational design, AI explainability, trust-building, and managing user expectations around AI capabilities and limitations.

• Craft and Motion: Ensure your portfolio reflects a high standard of visual design, interaction design, and motion design. Use prototypes and animations to bring your designs to life and demonstrate responsiveness.

Challenge Preparation:

• Understand the "Zeta Developer Platform": Research the company's vision for this platform, its goals, and the core technologies involved (AI, Agentic Apps, MCP).

• AI Interaction Principles: Be prepared to discuss principles of good AI design, including transparency, control, feedback, and ethical considerations.

• Platform Design Challenges: Think about the unique challenges of designing for a platform versus a standalone application, such as scalability, consistency, and developer experience.

• Problem-Solving: Practice articulating your thought process for solving complex design problems, especially those involving ambiguity and technical constraints. Focus on user-centered solutions that align with business objectives.

📝 Enhancement Note: The emphasis on AI, platform design, and cross-functional collaboration suggests that interviewers will be looking for a designer who can think strategically, execute with high craft, and effectively communicate complex ideas to diverse stakeholders. A strong portfolio that showcases these aspects is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma (Expert Level): Essential for scalable component architecture, design systems, and documentation. Proficiency in creating and managing design systems within Figma is a must.

• Prototyping Tools: Figma Prototypes, Framer, ProtoPie, or similar for exploring and validating behavior and interaction.

• Motion Tools: Rive, After Effects, Framer Motion, Motion.dev, D3, GSAP, or similar for creating stateful interactions and micro-animations that enhance responsiveness and communicate system state.

• AI Design Tools: ChatGPT, Claude, or similar, to be integrated into daily design workflows for ideation, content generation, or interaction exploration.

Analytics & Reporting: While not explicitly listed for the designer role, expect to work with data derived from analytics platforms that monitor user engagement, feature adoption, and platform performance.

CRM & Automation: The Zeta Marketing Platform itself is a sophisticated marketing automation and CRM tool. The Developer Platform will likely integrate with or provide APIs for these systems.

Other Relevant Tools Mentioned:

• Vibe Coding Tools: Cursor, Claude Code, Storybook, React/Next.js (indicates a need for designers to understand frontend development concepts and potentially collaborate closely with developers on implementation).

• Comms/PM Tools: Slack, Confluence, Jira (standard tools for remote collaboration and project management).

📝 Enhancement Note: The technology stack highlights a need for a designer who is technically adept and comfortable working with modern development workflows. Proficiency in Figma and motion tools is critical, alongside an understanding of AI tools and frontend concepts. The inclusion of coding tools suggests a strong emphasis on the designer-engineer partnership.

👥 Team Culture & Values

Operations Values:

• Visionary and Innovative: A drive to push boundaries and create what hasn't been done before, especially in the realm of AI.

• Ownership and Accountability: Taking responsibility for outcomes, not just outputs, and driving projects to completion with a sense of personal investment.

• Collaboration and Partnership: Working effectively in a "triad" with Product and Engineering, valuing healthy debate, and maintaining professional, empathetic communication.

• Quality and Craftsmanship: A commitment to high standards in design, interaction, and user experience, balanced with pragmatism and speed.

• Customer-Obsessed: A deep focus on understanding and serving user needs, particularly within AI-driven workflows.

Collaboration Style:

• Triad Partnership: Close, integrated collaboration with Product Managers and Engineers, forming a core decision-making unit for the Zeta Developer Platform.

• Open Critique and Debate: Encouraging healthy debate and constructive feedback to drive better outcomes and challenge assumptions.

• Empowerment and Autonomy: A culture where individuals are empowered to make decisions and take ownership, with "vision over hand-holding."

• Cross-Functional Influence: Proactive engagement with various departments (Design, Product, Engineering, Data, Leadership) to articulate design rationale and influence strategic direction.

📝 Enhancement Note: The team culture is built around autonomy, innovation, and strong cross-functional partnership. Designers are expected to be proactive, opinionated (in a constructive way), and deeply collaborative, functioning as integral members of the product development triad.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Explainability and Trust: A significant challenge will be making complex AI systems understandable, trustworthy, and usable for marketers, ensuring users can rely on and effectively collaborate with intelligent agents.

• Platform Scalability and Consistency: Balancing the need for consistent user experience across a broad platform with the flexibility required for diverse applications and future growth.

• Bridging Design and Advanced Technology: Translating cutting-edge AI concepts and technical constraints into intuitive, human-centered designs that resonate with users.

• Influencing Without Direct Authority: Driving design standards and strategic direction within a collaborative environment where influence is key.

Learning & Development Opportunities:

• Deep Expertise in AI Design: Becoming a leader in the rapidly evolving field of AI interaction design, human-AI collaboration, and responsible AI deployment.

• Platform Architecture and Systems Design: Gaining experience in designing large-scale, complex platforms that form the backbone of a company's product offering.

• Cross-Functional Leadership: Developing skills in leading product strategy and execution through close collaboration with Product Management and Engineering.

• Industry Trends: Staying at the forefront of AI, marketing technology, and UX design trends through continuous learning and application.

📝 Enhancement Note: This role presents an opportunity to tackle some of the most exciting challenges in modern product design, particularly at the intersection of AI and enterprise software. The growth potential lies in becoming a specialized expert in AI design and a strategic leader in platform development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an AI-powered feature or product. What were the key challenges in ensuring user trust and understanding?" (Focus on your process, AI explainability strategies, and measurable outcomes.)

• "How would you approach designing a conversational interface for a complex marketing platform? What are the critical elements for success?" (Discuss user flows, error handling, AI intent recognition, and feedback mechanisms.)

• "Imagine you need to introduce a new AI capability within the Zeta Developer Platform. How would you collaborate with Product and Engineering to define its scope, behavior, and user experience?" (Highlight your triad partnership approach, iterative design process, and how you handle technical constraints.)

Company & Culture Questions:

• "What excites you about Zeta Global's vision for an AI-Powered Marketing Cloud and the Zeta Developer Platform?" (Research their mission, recent news, and product strategy.)

• "How do you approach healthy debate and constructive critique within a team?" (Align your response with the company's values of challenge and growth.)

Portfolio Presentation Strategy:

• Narrative Arc: Structure your case studies with a clear beginning (problem), middle (your process and solutions), and end (impact and learnings).

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs, especially concerning user engagement, efficiency gains, or business outcomes.

• Show, Don't Just Tell: Use prototypes, mockups, and motion examples to visually communicate your design solutions and interactions effectively.

• Focus on AI & Systems: Explicitly call out your contributions to AI features, platform design, and design systems within your case studies. Explain why your design choices were made, particularly in the context of AI.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design decisions, technical considerations, and how you navigated complex challenges.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, deep understanding of AI design principles, strong collaboration skills, and a proven ability to design complex, scalable platforms. Be ready to articulate your thought process and the impact of your work with data and clear narratives.

📌 Application Steps

To apply for this Senior Product Designer, AI position:

• Submit your application through the provided link on the Zeta Global careers portal.

• Customize Your Resume: Tailor your resume to highlight your 8+ years of experience in product design, specifically emphasizing work on complex platforms, AI-powered products, and design systems. Use keywords from the job description such as "AI Design," "Conversational Design," "Platform Design," and "Figma."

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your experience with AI, complex systems, and platform design. Ensure each case study clearly details the problem, your process, your specific contributions, and the measurable impact of your design solutions. Prepare to walk through these in detail.

• Prepare for Design Challenges: Be ready for potential design exercises that test your problem-solving skills, AI design acumen, and ability to work within technical constraints. Practice articulating your design rationale clearly and concisely.

• Research Zeta Global: Familiarize yourself with Zeta Global's AI-Powered Marketing Cloud, the Zeta Developer Platform vision, and their company culture. Understanding their business objectives and technological focus will be crucial for interview discussions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.