Junior E-commerce Graphic Designer

📍 Job Overview

Job Title: Junior E-commerce Graphic Designer

Company: Intrepid Asia

Location: Ho Chi Minh City, Vietnam

Job Type: Full-Time

Category: Creative & Media / Art & Design / Marketing

Date Posted: June 01, 2026

Experience Level: Junior (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• Develop compelling and conversion-focused e-commerce visuals, including Store-in-Store (SIS), Product Detail Page (PDP) assets, thumbnails, banners, and campaign materials for various digital platforms.

• Leverage strong practical skills in Adobe Photoshop and AI creative tools to execute design work efficiently and explore new design trends and shopper-focused creative ideas.

• Adapt quickly to diverse campaign requirements, platform specifications, and evolving brand identities to ensure cohesive and impactful visual communication.

• Continuously enhance design outputs by analyzing e-commerce trends, performance insights, and customer behavior to drive engagement and sales.

• Collaborate closely with Merchandising, Content, Commercial, and Operations teams to ensure fast and effective campaign execution in a dynamic e-commerce environment.

📝 Enhancement Note: This role is positioned as a Junior E-commerce Graphic Designer, indicating a focus on execution and learning within a fast-paced digital commerce setting. The emphasis on "conversion-focused" visuals and adapting to "performance insights" highlights a strong connection to sales and marketing operations, requiring the designer to understand how visual elements directly impact business outcomes. The hybrid work model suggests a need for strong self-management and communication skills.

📈 Primary Responsibilities

• Design and produce engaging e-commerce visuals for various channels, including Store-in-Store (SIS), Product Detail Pages (PDP), thumbnails, banners, campaign assets, livestream assets, and social media content.

• Execute design tasks efficiently using Adobe Photoshop, Illustrator, AI creative tools, or comparable software, demonstrating a strong command of practical design application.

• Proactively research and incorporate emerging design trends, visual directions, and innovative shopper-centric creative concepts, moving beyond fixed or outdated design styles.

• Rapidly adapt design approaches to meet the specific needs of different campaigns, adhere to platform requirements (e.g., marketplaces, social media), and maintain brand consistency across all touchpoints.

• Continuously refine and optimize design outputs by integrating feedback from performance data, e-commerce trends analysis, and an understanding of customer behavior.

• Foster close collaboration with cross-functional teams, including Merchandising, Content, Commercial, and Operations, to ensure swift and effective execution of marketing campaigns and creative projects.

• Manage multiple design projects simultaneously within a high-volume e-commerce environment, consistently upholding high standards of quality and creativity.

• Develop basic motion graphics skills to enhance visual assets for dynamic online presentations and campaigns.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on design role with a direct impact on e-commerce performance. The requirement to "explore and apply new design trends" and "continuously improve design outputs based on ecommerce trends, performance insights, and customer behavior" underscores the need for a designer who is not only creative but also analytical and data-aware, aligning with revenue operations principles of continuous improvement and data-driven decision-making.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Graphic Design, Digital Arts, Marketing, or a related field is highly recommended to build a strong foundation in design principles and digital media.

Experience: 1-2 years of dedicated Graphic Design experience, with a strong preference for candidates who have worked within an e-commerce or livestreaming environment.

Required Skills:

• Mandatory proficiency in Adobe Photoshop for detailed image manipulation and asset creation.

• Solid understanding and practical application of AI creative tools (e.g., Adobe Illustrator, AI generative tools) for efficient design workflows and innovative concept development.

• Hands-on experience in creating a variety of e-commerce specific assets (e.g., banners, product images, thumbnails, social media graphics).

• Excellent sense of layout, typography, and visual hierarchy to ensure clear and impactful communication.

• Demonstrated ability to work in a fast-paced environment, exhibiting high adaptability, a modern aesthetic, flexibility, and responsiveness to project demands.

• Strong communication skills, enabling effective collaboration and articulation of design concepts.

• Basic English communication proficiency to interact with a diverse team and understand project requirements.

Preferred Skills:

• Experience with Adobe Illustrator for vector graphics and illustration.

• Familiarity with other design software or prototyping tools relevant to digital media.

• Understanding of user interface (UI) and user experience (UX) principles as they apply to e-commerce design.

• Knowledge of social commerce platforms and their specific visual requirements.

📝 Enhancement Note: The emphasis on "mandatory proficiency in Adobe Photoshop" and "practical use of AI tools" highlights the core technical requirements. The mention of "1-2 years of experience" and "basic English communication" points towards a junior-level role, where candidates are expected to have foundational skills and a willingness to learn and grow within the company's structured environment. The preference for e-commerce/livestreaming experience suggests that candidates with prior exposure to these specific digital commerce verticals will have a distinct advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of design work showcasing versatility across different e-commerce asset types (e.g., SIS, PDP, banners, social media graphics).

• Specific case studies demonstrating how design solutions addressed e-commerce challenges or improved conversion rates, highlighting the thought process and execution.

• Examples of designs that reflect an understanding of brand identity adaptation and platform-specific requirements.

• Visuals that clearly articulate strong layout, typography, and visual hierarchy principles.

Process Documentation:

• Examples of how design projects were managed from brief to final delivery, showcasing workflow and project management skills.

• Demonstrations of how feedback was incorporated into design iterations, reflecting a collaborative and iterative design process.

• Visuals that illustrate an understanding of shopper behavior and how design choices cater to customer journeys within an e-commerce context.

📝 Enhancement Note: For a junior graphic designer role, the portfolio is crucial. The emphasis should be on demonstrating practical skills, adaptability, and an understanding of e-commerce objectives. The "Process Documentation" aspect implies that candidates should be able to articulate their design process, not just present final outputs. This aligns with operations' focus on methodology and efficiency in execution.

💵 Compensation & Benefits

Salary Range: For a Junior E-commerce Graphic Designer with 1-2 years of experience in Ho Chi Minh City, Vietnam, the estimated salary range is approximately VND 10,000,000 to VND 17,000,000 per month. This estimate is based on current market data for similar roles in Vietnam, considering the cost of living and typical compensation for entry-level creative positions in the digital sector.

Benefits:

• Hybrid Working: Offers flexibility by combining remote work with in-office collaboration, promoting work-life balance.

• Professional Designer Tools: Provision of high-quality hardware (PC/laptop/Macbook) and software (Adobe Suite) to ensure optimal productivity and creative output.

• Ongoing Design and AI Training: Opportunities for continuous learning and skill development in design techniques and artificial intelligence applications relevant to e-commerce.

• Access to Intrepid Academy: Formal training programs and resources designed to enhance professional skills and career growth.

• Competitive Compensation: Attractive salary package reflecting skills and experience.

• Comprehensive Insurance: Health and potentially other forms of insurance coverage for employee well-being.

• Ample Leave: Generous paid time off, including annual leave and other statutory holidays, to support employee rest and personal time.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with a hybrid arrangement allowing for flexibility in structuring the work week.

📝 Enhancement Note: The salary estimate is based on general market research for junior graphic designer roles in Ho Chi Minh City, Vietnam, as of mid-2026. It accounts for the specified experience level and the hybrid work arrangement. The benefits listed are directly drawn from the job description, highlighting Intrepid Asia's investment in employee development and well-being, which is attractive to operations professionals seeking a supportive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and Digital Solutions Provider in South East Asia, with a focus on omni-channel commerce, livestreaming, video production, affiliate management, digital marketing, and market intelligence.

Company Size: Described as a "scale-up" with the sophistication of a small multinational and the agility of a start-up. This implies a dynamic environment with established processes but also room for rapid growth and entrepreneurial initiative.

Founded: While the founding year is not explicitly stated, the company's positioning as a "leading Ecommerce and Digital Solutions Provider" and a "scale-up" suggests it has a solid operational history and is in a significant growth phase.

Team Structure:

• The Merchandising & Creative Team is responsible for bringing brands and products to life through compelling visuals and storytelling.

• The team comprises specialists in graphic design, content creation, product presentation, and campaign asset development.

• Collaboration is key, with designers working closely with Merchandising, Content, Commercial, and Operations teams.

Methodology:

• Data-Driven Growth: The company emphasizes data-driven services and advanced marketing capabilities to focus on growth for their clients.

• Technology-Powered: State-of-the-art in-house technology is a core component of their service offering.

• Agile Execution: The "scale-up" nature suggests a blend of structured processes and agile project management to deliver fast and effective campaign executions.

• Continuous Improvement: The company fosters a culture of learning and adaptation, encouraging employees to explore new trends and improve outputs based on performance insights.

Company Website: https://intrepid.asia/

📝 Enhancement Note: Intrepid Asia operates within the rapidly evolving e-commerce and digital marketing landscape of Southeast Asia. The "scale-up" model indicates a company that has moved beyond its startup phase and is now focused on optimizing operations and scaling its services. This environment is ideal for operations professionals who thrive on structured processes, data analysis, and driving efficiency in a growth-oriented business.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Junior level, focusing on executing design tasks under guidance and developing foundational skills within the e-commerce and digital marketing domain. It's an entry point into a specialized area of marketing operations that requires a blend of creative talent and an understanding of commercial objectives.

Reporting Structure: The Junior E-commerce Graphic Designer will likely report to a Creative Lead, Art Director, or potentially a Merchandising Manager within the Merchandising & Creative Team. This role will also involve close collaboration with members of the Commercial and Operations teams.

Operations Impact: While primarily a creative role, the Junior E-commerce Graphic Designer's work has a direct impact on key operational metrics such as conversion rates, click-through rates, and overall campaign effectiveness. By creating visually appealing and conversion-focused assets, the designer contributes to the success of e-commerce campaigns, directly influencing revenue generation and customer engagement. Their ability to adapt designs based on performance insights also feeds into the optimization loops critical for marketing operations.

Growth Opportunities:

• Skill Specialization: Develop advanced proficiency in e-commerce visual design, motion graphics, and potentially UI/UX principles tailored for digital commerce.

• AI & Design Training: Access to ongoing training in design and AI tools, enabling the designer to stay at the forefront of creative technology and automation in visual content creation.

• Cross-Functional Experience: Gain exposure to merchandising, content strategy, commercial planning, and operational execution, broadening understanding of the end-to-end e-commerce process.

• Portfolio Development: Build a robust portfolio featuring work for leading international brands across major marketplaces and social platforms, enhancing future career prospects.

• Leadership Potential: With demonstrated growth and initiative, potential to advance into senior design roles, team leadership, or specialized areas within the creative or marketing operations functions.

📝 Enhancement Note: The growth trajectory for this role is clearly defined from junior execution to potential specialization and leadership. The emphasis on "AI training" and "Intrepid Academy" suggests a commitment to continuous learning, which is highly valued in operations roles where adapting to new technologies and methodologies is paramount for success and career advancement.

🌐 Work Environment

Office Type: The company offers a hybrid working model, allowing employees to balance remote work with in-office collaboration. This suggests a flexible approach to work arrangements designed to optimize productivity and team synergy.

Office Location(s): The primary location is Ho Chi Minh City, Vietnam. Specific office details, such as address and amenities, would be provided upon further engagement. The hybrid model implies designated office days for collaboration and team activities.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-office days for team bonding, learning, and collaborative project work, fostering a sense of community.

• Tools and Technology: Employees are provided with high-quality designer tools, including PCs/laptops/Macbooks and the full Adobe Suite, ensuring they have the necessary resources to perform their roles effectively.

• Team Interaction: Opportunities exist for direct interaction with colleagues from Merchandising, Content, Commercial, and Operations teams, facilitating knowledge sharing and integrated project execution.

Work Schedule: A standard full-time work schedule, likely around 40 hours per week, with the flexibility afforded by the hybrid arrangement. This allows for efficient planning of tasks and collaborative sessions, ensuring operational needs are met while maintaining a healthy work-life balance.

📝 Enhancement Note: The hybrid work environment is a significant factor for operations professionals, as it requires strong self-discipline, time management, and effective communication strategies to maintain productivity and collaboration. The provision of top-tier tools is also indicative of a company that invests in its operational infrastructure and employee capabilities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Resume and portfolio review to assess foundational skills, relevant experience, and alignment with the company's creative aesthetic.

• Technical/Skills Assessment: A practical design challenge or a review of existing portfolio pieces focusing on specific e-commerce asset creation, problem-solving, and application of design principles (Photoshop, AI tools).

• Team/Cultural Fit Interview: Discussion with members of the Merchandising & Creative Team, and potentially stakeholders from Commercial or Operations, to evaluate collaboration style, adaptability, communication skills, and cultural alignment with Intrepid Asia's values.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss career aspirations, overall fit, and confirm understanding of the role's expectations and impact.

Portfolio Review Tips:

• Showcase E-commerce Relevance: Prioritize work that directly relates to e-commerce visuals (banners, product images, social media ads, SIS/PDP assets).

• Highlight Process: Briefly explain the challenge, your thought process, the tools used, and the results or impact of your design. For this role, demonstrating how you adapted to campaign needs or incorporated performance insights is key.

• Demonstrate Adaptability: Include examples that show your ability to work with different brand guidelines and platform requirements.

• Quality over Quantity: Select your best, most relevant pieces. Ensure all visuals are high-resolution and professionally presented.

• Include AI/Motion Examples: If you have them, showcase any work that utilizes AI tools or basic motion graphics, as these are mentioned as desired skills.

Challenge Preparation:

• Understand the Brief: Carefully read any design challenge instructions. Clarify any ambiguities regarding target audience, platform, brand, and objectives.

• Focus on Conversion: Consider how your design will drive user action (clicks, purchases). Think about calls-to-action, visual hierarchy, and persuasive elements.

• Time Management: Allocate your time wisely between concept, execution, and refinement. Practice creating assets within a specified timeframe.

• Presentation Readiness: Be prepared to present your work, explain your design choices, and discuss how your design aligns with e-commerce goals and performance metrics.

📝 Enhancement Note: The emphasis on a "design portfolio for application review" is critical. For operations-adjacent roles like this, showcasing the ability to translate creative concepts into measurable business outcomes is paramount. Candidates should be prepared to discuss how their designs contribute to sales, engagement, and brand objectives, aligning with the company's data-driven approach.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Photoshop: Mandatory for detailed image editing, compositing, and asset creation. Proficiency expected for professional-grade output.

• Adobe Illustrator: Highly recommended for vector graphics, logos, and scalable illustrations, contributing to a versatile design toolkit.

• AI Creative Tools: Practical application of AI-powered design tools (e.g., Adobe Sensei features, generative AI platforms) for concept generation, image enhancement, and workflow automation.

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tool requirements are specified for this role. However, an understanding of how creatives are deployed through marketing automation platforms or integrated into CRM-driven campaigns would be advantageous.

📝 Enhancement Note: The explicit mention of Adobe Photoshop and AI creative tools signifies the core technology stack for this role. Operations professionals in related fields often work with these tools for campaign asset creation and optimization, making this a familiar technology landscape. The lack of direct CRM/automation tool requirements indicates this role is focused purely on the creative execution aspect, rather than the technical implementation of marketing automation workflows.

👥 Team Culture & Values

Operations Values:

• Performance-Driven Creativity: A core value is balancing artistic expression with tangible business results, ensuring designs not only look good but also perform effectively in driving sales and engagement.

• Adaptability & Responsiveness: Embracing change and quickly adjusting to new campaign needs, platform updates, and evolving market trends is crucial. This reflects an operational agility.

• Collaboration & Teamwork: Working effectively with cross-functional teams (Merchandising, Content, Commercial, Operations) to achieve shared goals, emphasizing transparency and mutual support.

• Continuous Learning & Innovation: A commitment to staying current with design trends, AI advancements, and e-commerce best practices, fostering a culture of growth and improvement.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work closely with various departments, requiring clear communication, active listening, and the ability to translate diverse stakeholder needs into visual solutions.

• Feedback-Driven Process: Openness to constructive criticism and iterative design processes to refine outputs based on performance insights and team input.

• Agile Project Execution: Contributing to fast-paced campaign cycles requires efficient collaboration, quick decision-making, and a proactive approach to problem-solving within the team.

📝 Enhancement Note: The company culture strongly emphasizes results, adaptability, and teamwork. For operations professionals, this translates to an environment where efficiency, data-informed decisions, and collaborative problem-solving are valued. The focus on "performance-driven creativity" directly connects design output to business objectives, a key tenet of revenue and sales operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: Delivering high-quality, conversion-focused visuals rapidly in a fast-paced e-commerce environment.

• Staying Ahead of Trends: Continuously evolving design aesthetics and incorporating new technologies like AI while adhering to brand guidelines.

• Cross-Functional Communication: Effectively translating diverse creative briefs and feedback from multiple teams into actionable design solutions.

• Data Interpretation: Learning to interpret performance insights and customer behavior data to inform design decisions and optimize visual impact.

Learning & Development Opportunities:

• Advanced Design Skills: Deepen expertise in e-commerce visual merchandising, graphic design, and basic motion graphics.

• AI in Design: Gain practical experience and training in leveraging AI tools for creative ideation, asset generation, and workflow efficiency.

• E-commerce Strategy: Develop a nuanced understanding of e-commerce platforms, shopper psychology, and digital marketing strategies through hands-on project involvement.

• Intrepid Academy: Access to structured learning programs covering various aspects of digital commerce, leadership, and professional development.

📝 Enhancement Note: The challenges presented are typical for a junior role in a dynamic industry, offering significant learning opportunities. The emphasis on adapting to performance data and embracing AI aligns with the evolving landscape of marketing and sales operations, where technology and data are increasingly integral to success.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to adapt a design quickly for a specific campaign or platform. What was your process and the outcome?" (Assesses adaptability and execution speed).

• "How do you approach incorporating performance data or customer insights into your design work?" (Tests understanding of data-driven design and its impact on conversion).

Company & Culture Questions:

• "What interests you about Intrepid Asia and our work in the Southeast Asian e-commerce market?" (Assesses research and genuine interest).

• "How do you handle constructive criticism or feedback on your designs?" (Gauges receptiveness to feedback and collaborative spirit).

Portfolio Presentation Strategy:

• Focus on Impact: For each chosen piece, clearly articulate the objective, your role, the creative process, and the measurable results or intended impact on sales/engagement.

• Showcase Versatility: Highlight a range of e-commerce assets to demonstrate your skill set. If possible, include examples that show adaptation to different brand styles or platform requirements.

• Explain Your 'Why': Be ready to explain the rationale behind your design choices – your use of color, typography, layout, and imagery – and how they serve the campaign's goals.

• Highlight AI/Motion Use: If applicable, specifically point out any designs where you utilized AI tools or basic motion graphics and explain the benefits.

📝 Enhancement Note: Interview questions for this role will likely probe not just creative talent but also the candidate's understanding of how design contributes to business objectives. Operations professionals understand the importance of measurable outcomes, and this role requires a similar mindset in creative execution. Be prepared to connect your design decisions to potential business impact.

📌 Application Steps

To apply for this operations-adjacent creative position:

• Submit your application through the provided link on Workable.

• Curate Your Portfolio: Select 3-5 of your strongest e-commerce design projects. For each, prepare a brief explanation of the objective, your process, the tools used, and any quantifiable results or intended impact. Ensure it showcases your ability to create conversion-focused visuals.

• Tailor Your Resume: Highlight specific experience with e-commerce assets, Adobe Photoshop, AI creative tools, and any relevant collaborations with marketing or operations teams. Use keywords from the job description.

• Prepare for a Design Challenge: Be ready to complete a practical design exercise that may simulate creating e-commerce assets under a time constraint. Practice creating banners or social media graphics relevant to e-commerce.

• Research Intrepid Asia: Understand their services, client base, and company culture. Be prepared to articulate why you are a good fit for their dynamic, scale-up environment and how your design skills can contribute to their clients' growth.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.