Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer - Agentic AI Solutions

Company: Lucidya

Location: Jordan

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: June 04, 2026

Experience Level: 5+ Years

Remote Status: Fully Remote (Jordan-based candidates preferred)

🚀 Role Summary

Lead the end-to-end design of innovative Agentic AI capabilities, focusing on building user trust, transparency, and intuitive workflows for enterprise clients.
Translate complex AI functionalities into seamless user experiences that empower users to delegate tasks and make informed decisions.
Develop scalable design systems and reusable interaction patterns that cater to both Arabic-first (RTL) and English-speaking enterprise users.
Collaborate closely with Product Management and Engineering to drive product strategy and ensure design quality across the platform.
Conduct user research and usability testing to validate design solutions and ensure they meet customer needs and business objectives.

📝 Enhancement Note: The role emphasizes designing for "Agentic AI," which implies AI systems that can act autonomously. This requires a strong focus on user trust, control, and understanding of AI decision-making processes. The preference for Arabic-first users and RTL design is a significant differentiator.

📈 Primary Responsibilities

Own the complete user experience design for Agentic AI initiatives, from concept to implementation, ensuring users understand AI actions and reasoning.
Simplify complex AI interactions into intuitive workflows, addressing challenges related to autonomy, confidence, transparency, and user control.
Elevate the overall design quality of the Lucidya platform, contributing to information architecture, visual design, and consistency.
Design effective onboarding, education, and feedback mechanisms to foster customer trust and accelerate AI adoption.
Create user experiences that are natural and effective in both Arabic (RTL) and English environments, considering localization and cultural nuances.
Contribute to building robust design systems and reusable components to ensure scalability and consistency across various products and use cases.
Utilize user research, data analysis, and usability testing to inform design decisions and validate solutions.
Actively participate in design critiques, mentor junior designers, and foster a culture of continuous improvement within the design team.
Collaborate effectively with cross-functional teams, including product managers, engineers, and researchers, to align on product vision and execution.

📝 Enhancement Note: The responsibilities highlight a strategic design role focused on emerging AI capabilities. The emphasis on "building systems, not just screens" and solving "difficult, meaningful design problems" suggests a need for a designer who can think at a platform level and tackle complex, novel UX challenges.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience: 5+ years of experience designing B2B SaaS or enterprise software products.

Required Skills:

Proven track record in product thinking and delivering tangible outcomes through design.
Strong UX and interaction design skills, with the ability to map user flows, anticipate edge cases, and understand user behavior.
Excellent visual design craft, with a keen eye for hierarchy, typography, spacing, and overall polish.
Advanced proficiency with Figma, including mastery of component systems, prototyping, and scalable design practices.
Experience conducting or significantly contributing to user research and usability testing.
Demonstrated ability to collaborate effectively with product managers, engineers, and other stakeholders in a cross-functional environment.
Comfort operating in ambiguous situations and creating clarity, structure, and momentum from loosely defined challenges.
Strong communication skills, capable of articulating design decisions to both technical and non-technical audiences. Preferred Skills:
Experience with AI products, copilots, agents, or autonomous systems.
Experience designing interfaces that communicate AI confidence, reasoning, and uncertainty.
Experience with RTL (Right-to-Left) and Arabic-first product design.
Experience with design systems and platform-scale design thinking.
Familiarity with responsible AI, explainability, or AI ethics principles.
Experience with SaaS businesses serving enterprise customers in the Middle East.

📝 Enhancement Note: The requirements emphasize a blend of strategic product thinking and strong execution skills, with a specific need for experience in B2B SaaS and the emerging field of Agentic AI. The preference for RTL/Arabic design experience is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Demonstrates strong product thinking, illustrating how you approached complex problems, evaluated trade-offs, and achieved measurable outcomes.
Showcases end-to-end design processes for B2B SaaS or enterprise software products, from research and ideation to final implementation.
Highlights your ability to create intuitive workflows and user-centric experiences for sophisticated applications.
Features examples of collaboration with cross-functional teams (PMs, Engineers) and how you integrated their feedback.
Includes examples of your contribution to or creation of design systems, component libraries, and scalable design practices. Process Documentation:
Clearly articulate the research methodologies used (e.g., user interviews, usability testing, competitive analysis) and how insights informed design decisions.
Detail the ideation and wireframing process, including how you explored different solutions and iterated based on feedback.
Showcase prototyping skills and how interactive prototypes were used for testing and stakeholder alignment.
Document the final visual design and UI elements, emphasizing consistency and brand guidelines.
Explain how your designs addressed specific user needs and contributed to business objectives or product adoption.

📝 Enhancement Note: The portfolio requirements emphasize demonstrating problem-solving abilities and strategic thinking over purely aesthetic work, with a specific need to show how designs address complex enterprise challenges and AI-specific UX considerations.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in remote roles serving the Middle East/Jordan region, an estimated salary range could be between $70,000 - $110,000 USD annually. This range is highly dependent on the candidate's specific experience, demonstrated skills, and negotiation.

Benefits:

Competitive salary and potential for equity.
Opportunity to work on cutting-edge Agentic AI technology.
Flexible remote work environment based in Jordan.
Contribution to shaping the future of AI-powered enterprise software.
Professional development and learning opportunities.
Collaborative and design-centric work culture.
Potential for involvement in international teams and diverse projects.

Working Hours: Standard full-time hours, likely around 40 hours per week, with flexibility expected given the remote nature and potential for cross-timezone collaboration. Specific working hours may align with Jordan Standard Time (UTC+3) or require overlap with other team members' time zones.

📝 Enhancement Note: Salary is estimated based on typical Senior Product Designer roles in enterprise SaaS, adjusted for a remote position based in Jordan, considering the region's cost of living and market rates for tech talent. Benefits are inferred from typical offerings for tech roles in startups focused on AI and enterprise solutions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI), Customer Experience (CX) Intelligence, Software-as-a-Service (SaaS).

Company Size: Lucidya is likely a growing startup or scale-up, given its focus on emerging AI and investment in product development. Company size could range from 50-200 employees, impacting the agility and collaborative nature of the team.

Founded: The company's founding date is not specified, but its focus on cutting-edge AI suggests it is likely a relatively modern organization or has undergone significant strategic shifts.

Team Structure:

The design team likely operates within a Product department, reporting to a Head of Product or Design Lead.
Designers will collaborate closely with Product Managers who define strategy and roadmaps, and Software Engineers who build the product.
Cross-functional collaboration is essential, particularly with AI/ML engineers to understand technical capabilities and constraints.
The organizational structure will likely favor agile methodologies, promoting rapid iteration and continuous feedback. Methodology:
Data-Driven Design: Decisions are informed by user research, analytics, and performance metrics.
Agile Development: Iterative design and development cycles, with a focus on delivering value incrementally.
User-Centric Approach: Deep understanding of customer needs and pain points is paramount.
Platform Thinking: Emphasis on building scalable, reusable design patterns and systems.

Company Website: https://lucidya.com/

📝 Enhancement Note: The company's focus on "Agentic AI" and "CX intelligence" positions it at the forefront of AI innovation, suggesting a culture that values technical expertise, rapid innovation, and strategic problem-solving. The emphasis on Arabic-first design indicates a commitment to serving a specific regional market with cultural sensitivity.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a mid-to-senior level position. It requires a high degree of autonomy, strategic input, and the ability to lead design initiatives without constant supervision. The role is expected to contribute significantly to product direction and design culture.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Head of Design, or Head of Product. They will collaborate closely with Product Managers and Engineering teams. While not a management role, there's an expectation to mentor junior designers and influence design best practices.

Operations Impact: The impact of this role is directly tied to the adoption and success of Lucidya's Agentic AI platform. By designing intuitive and trustworthy AI experiences, the designer will:

Drive Product Adoption: Make AI features accessible and valuable, encouraging wider use.
Enhance Customer Trust: Build confidence in AI capabilities, crucial for enterprise adoption.
Improve Customer Satisfaction & Retention: By enabling personalized and efficient customer experiences.
Influence Product Strategy: Provide critical user insights that shape the product roadmap and AI development direction.

Growth Opportunities:

Specialization in AI UX: Deepen expertise in designing for autonomous systems and human-AI collaboration.
Design Leadership: Potential to move into Lead Designer or management roles as the design team grows.
Platform Design Expertise: Develop advanced skills in creating and scaling design systems for complex enterprise products.
Cross-functional Influence: Gain experience influencing product strategy at a senior level.
Industry Recognition: Contribute to a product at the cutting edge of AI, potentially leading to industry visibility.

📝 Enhancement Note: The role offers significant growth potential for designers interested in the complex and rapidly evolving field of AI UX, particularly within an enterprise SaaS context. The emphasis on "leaving a visible mark" suggests opportunities for substantial impact.

🌐 Work Environment

Office Type: Fully Remote. This provides flexibility for candidates based in Jordan, eliminating the need for daily commutes and allowing for a personalized workspace.

Office Location(s): While the role is remote, the primary focus for hiring is within Jordan. This suggests that while candidates can work from anywhere in Jordan, there might be occasional virtual or in-person meetups or team events, or a preference for candidates within a specific time zone for collaboration.

Workspace Context:

Collaborative Environment: Expect a digitally collaborative environment using tools like Figma, Slack, and video conferencing to interact with team members across different functions and potentially time zones.
Operations Tools & Technology: Access to industry-standard design and collaboration tools is expected. The company will likely provide necessary software licenses and potentially hardware.
Operations Team Interaction: Opportunities for regular interaction with Product Managers, Engineers, and other designers through stand-ups, design reviews, and project meetings.

Work Schedule: The role is full-time, likely adhering to business hours relevant to the Jordan region (UTC+3) while accommodating collaboration with global teams. Flexibility is a key aspect of remote work, allowing for some adjustment of working hours to balance productivity and personal life, provided core collaboration times are met.

📝 Enhancement Note: The remote nature, with a focus on Jordan, offers flexibility. The emphasis on "enterprise-grade" suggests a professional and organized remote work structure, even without a physical office.

📄 Application & Portfolio Review Process

Interview Process:

Introductory Conversation: An initial screening call to assess basic qualifications, cultural fit, and alignment with the role's core requirements.
Hiring Manager Interview: A more in-depth discussion with the hiring manager to explore experience, design philosophy, and understanding of complex design challenges.
Practical Design Exercise - Case Study: This will likely involve a take-home assignment or a live design challenge focused on a problem relevant to Agentic AI UX. The goal is to assess your problem-solving approach, design methodology, and ability to articulate your reasoning.
Final Conversations: Discussions with key stakeholders, potentially including senior leadership, to evaluate overall fit, strategic thinking, and potential contributions.
Culture Fit / Offer Stage: Final assessment of alignment with Lucidya's values and team dynamics before an offer is extended.

Portfolio Review Tips:

Focus on Problem-Solving: Clearly articulate the problem you were trying to solve, your process, and the impact of your design. Avoid simply showcasing final screens.
Showcase AI/Agentic Design Thinking: If possible, include projects that touch upon complex systems, autonomy, or decision-making processes. Highlight how you addressed user trust and transparency.
Demonstrate RTL/Arabic Design: If you have relevant experience, showcase your understanding of RTL layouts and considerations for Arabic-first users.
Detail Your Process: Explain your research methods, user testing, iteration cycles, and how you collaborated with engineers and product managers.
Highlight Figma Proficiency: Mention your use of advanced Figma features like component systems, auto-layout, and interactive prototyping.
Quantify Impact: Whenever possible, use metrics or qualitative feedback to demonstrate the success of your designs.

Challenge Preparation:

Understand Agentic AI: Research current trends, challenges, and best practices in designing for AI agents and autonomous systems. Think about concepts like explainability, control, and trust.
Practice RTL Design: If you're not familiar, review principles of Right-to-Left design and how layouts, text, and icons adapt.
Structure Your Case Study: Prepare a clear narrative for your design exercise: Problem -> Research -> Ideation -> Solution -> Impact.
Articulate Trade-offs: Be ready to discuss the design decisions you made, the trade-offs you considered, and why you chose a particular path.

📝 Enhancement Note: The interview process emphasizes practical application and problem-solving, with a significant design exercise. Candidates should prepare to discuss their approach to complex AI UX challenges and demonstrate their understanding of enterprise software design principles.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Essential for UI design, prototyping, and design system management. Advanced proficiency is required.
Collaboration Tools: Slack, Zoom, Google Workspace (or similar) for communication and team alignment.

Analytics & Reporting:

While not directly a design tool, understanding how to interpret analytics from tools like Google Analytics, Mixpanel, or Amplitude will be beneficial for informing design decisions and measuring impact. CRM & Automation:
Understanding of CRM systems (e.g., Salesforce, HubSpot) and marketing/sales automation platforms might be useful context for B2B SaaS, though not a direct requirement for the designer.

📝 Enhancement Note: Figma is the core design tool. The role requires proficiency in standard collaboration software. Familiarity with analytics tools is a plus for data-informed design.

👥 Team Culture & Values

Operations Values:

User-Centricity: A deep commitment to understanding and solving customer problems.
Innovation: Driving forward with cutting-edge technologies like Agentic AI.
Collaboration: Working effectively across teams to achieve shared goals.
Quality & Craft: A dedication to producing polished, thoughtful, and high-quality design work.
Impact-Driven: Focusing on the measurable outcomes and value created by design.
Curiosity & Learning: Embracing new challenges and continuously seeking to improve.

Collaboration Style:

Cross-functional Integration: Designers work hand-in-hand with Product Managers and Engineers from early ideation through development.
Open Feedback Culture: Critiques and reviews are encouraged to foster continuous improvement and shared learning.
Data-Informed Collaboration: Design decisions are supported by research, testing, and analytics, fostering constructive dialogue.
Autonomy with Accountability: Designers are empowered to take ownership of their work while being accountable for results.

📝 Enhancement Note: The culture likely emphasizes a blend of innovation, user empathy, and rigorous design execution, common in forward-thinking tech companies, with a specific nod to serving enterprise clients and a regional market.

⚡ Challenges & Growth Opportunities

Challenges:

Designing for Trust in AI: Creating interfaces that make users comfortable delegating tasks to autonomous AI systems.
Balancing Autonomy and Control: Defining clear boundaries and interaction points for AI agents acting independently.
Communicating AI Complexity: Effectively conveying AI reasoning, confidence levels, and potential uncertainties without overwhelming users.
Arabic-First & RTL Design Integration: Seamlessly integrating RTL layouts and Arabic language considerations into a global SaaS product.
Operating in Ambiguity: Navigating the evolving landscape of Agentic AI and defining solutions for novel problems.
Scalability: Developing design patterns and systems that can scale across diverse AI applications and enterprise use cases.

Learning & Development Opportunities:

Mastering AI UX: Gaining deep expertise in a rapidly advancing field, understanding human-AI interaction principles.
Enterprise SaaS Design: Refining skills in designing for complex business workflows and enterprise-level requirements.
Design System Leadership: Contributing to and potentially leading the evolution of a platform-wide design system.
Cross-cultural Design: Enhancing skills in designing for diverse linguistic and cultural contexts (Arabic/English).
Mentorship: Opportunity to mentor junior designers and grow leadership capabilities.

📝 Enhancement Note: The challenges are directly tied to the cutting-edge nature of Agentic AI and the need for culturally sensitive design, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

"How would you approach designing an interface that helps an enterprise user trust an AI agent that can act autonomously on their behalf?" (Focus on transparency, control, feedback mechanisms, and confidence communication.)
"Describe a time you had to simplify a complex technical concept into an intuitive user experience. What was your process?" (Highlight your problem-solving methodology, user research, and iterative design approach.)
"How would you ensure a design system is effective for both Left-to-Right (LTR) and Right-to-Left (RTL) languages, particularly for Arabic-first users?" (Discuss flexible components, layout strategies, and linguistic considerations.) Company & Culture Questions:
"What excites you about designing for Agentic AI specifically?" (Show your understanding of the field and passion for its potential.)
"How do you approach collaboration with product managers and engineers on complex, ambiguous problems?" (Emphasize your communication, empathy, and problem-solving skills.)
"What are your thoughts on designing for enterprise users versus consumer users?" (Discuss considerations like workflow complexity, ROI, trust, and long-term usage.) Portfolio Presentation Strategy:
Narrative is Key: Structure your portfolio presentations around a compelling story for each project: Problem, your role, process, solutions, and outcomes/impact.
Show, Don't Just Tell: Use visuals, prototypes, and clear explanations to demonstrate your thinking and design execution.
Focus on AI/Complexity: If relevant, specifically call out how you handled complex interactions, AI elements, or sensitive user data.
Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs, and how you would handle specific scenarios related to Agentic AI or RTL design.

📝 Enhancement Note: Preparation should focus on understanding the nuances of Agentic AI UX, RTL design, and demonstrating strategic product thinking in an enterprise context.

📌 Application Steps

To apply for this Product Designer position:

Submit your application through the provided link on Workable.
Tailor your Resume: Highlight experience with B2B SaaS, enterprise software, AI products, and Figma proficiency. Quantify achievements where possible.
Curate Your Portfolio: Select projects that best showcase your product thinking, UX/UI craft, and experience with complex problem-solving. Ensure it clearly articulates your process and impact, with specific attention to any AI or RTL design examples.
Prepare Your Case Study: Thoroughly review the requirements for the design exercise and practice articulating your thought process, design decisions, and trade-offs.
Research Lucidya: Understand their mission, product, and the challenges of Agentic AI in the CX intelligence space. Consider how your skills align with their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer - Agentic AI Solutions