Senior Product Designer (12 month - FTC)

📍 Job Overview

Job Title: Senior Product Designer (12 month - FTC)

Company: Accurx

Location: London, England, United Kingdom

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: July 30, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• This role involves leading product design for a strategically vital product within Accurx's "Neighbourhoods" team, focusing on the evolution of healthcare delivery in the NHS.

• You will contribute to shaping the product roadmap and solving complex user problems through human-centred design methodologies.

• The position requires strong systems-thinking capabilities to manage context-switching and ensure a cohesive end-to-end user experience across a developing product suite.

• Collaboration with cross-functional teams (Product, Engineering, Data, User Research) is essential to deliver at pace and integrate design effectively into the development lifecycle.

• A key aspect of this fixed-term contract is ensuring a clean handover, involving comprehensive documentation of decisions and rationale.

📝 Enhancement Note: This role is a 12-month fixed-term contract (FTC) specifically for maternity cover, emphasizing the need for rapid integration and immediate contribution within the Neighbourhoods team. The focus is on product design within the healthcare technology sector, specifically for the NHS, requiring a blend of strategic input and hands-on design execution.

📈 Primary Responsibilities

• Lead the design process for key features within the Neighbourhoods product suite, from initial ideation and user research to final design execution and handover.

• Conduct user research and analysis, collaborating with User Research and Product teams to identify pain points and opportunities within NHS primary care settings.

• Develop user flows, wireframes, prototypes, and high-fidelity designs, ensuring alignment with human-centred design principles and the company's design system (Pulse).

• Actively participate in cross-functional team meetings, providing a strong design perspective and contributing to product strategy discussions.

• Collaborate with designers outside your immediate pod to ensure consistency and a unified end-to-end experience for users interacting with multiple Accurx products.

• Contribute to the evolution and extension of the Pulse design system, creating new patterns where necessary to support Neighbourhood working functionalities.

• Document design decisions, rationale, and user insights thoroughly to facilitate a smooth knowledge transfer for the returning designer at the end of the contract.

• Work with product managers and engineers to scope design ideas, ensure feasibility, and deliver high-quality design solutions at pace.

• Integrate and leverage AI tools within the design workflow to enhance efficiency and explore innovative design solutions.

📝 Enhancement Note: The emphasis on "meaningful contribution" and "shaping the roadmap" suggests that this Senior Product Designer will not just be executing pre-defined tasks but will have the opportunity to influence product direction based on user insights and strategic understanding. The requirement to integrate AI tools indicates a forward-thinking approach to design technology adoption.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating a deep understanding of product design principles and a track record of successful product launches is paramount.

Experience: 2-3 years of experience specifically at a Senior Product Designer level, with a proven ability to work within complex, fast-paced product development environments.

Required Skills:

• Demonstrable human-centred product design expertise, including defining research goals, conducting ideation sessions, and interpreting user research findings.

• Strong systems-thinking capabilities, with the ability to understand complex interdependencies and context-switch effectively between various product initiatives.

• Proficiency in scoping and articulating design ideas clearly to diverse stakeholders across Product, Engineering, and Data disciplines.

• Proven ability to integrate rapidly into existing teams and ongoing projects, contributing meaningfully from the outset without an extended onboarding period.

• Openness and adaptability to using AI tools as part of the design workflow to drive efficiency and innovation.

• Experience in collaborating effectively within cross-functional teams to deliver design solutions at pace.

• Familiarity with design systems and their application in maintaining product consistency and scalability. Preferred Skills:

• Prior experience working within the healthcare technology sector.

• Exposure to designing for sensitive patient care journeys or complex healthcare workflows.

• Experience contributing to or extending existing design systems.

• Familiarity with Agile or Lean development methodologies.

📝 Enhancement Note: The "Nice to have" section strongly suggests that candidates with healthcare experience will have a significant advantage due to the short contract duration, as it will reduce the ramp-up time required to understand the complex NHS domain and user needs. The emphasis on "systems-thinking" and "context-switching" points to the need for a designer who can manage multiple workstreams and understand the interconnectedness of Accurx's product suite.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing 2-3 years of senior-level product design work, with a focus on human-centred design processes and tangible outcomes.

• Case studies demonstrating your ability to identify user problems, conduct research, ideate solutions, and deliver high-fidelity designs for complex products.

• Examples of how you have collaborated with cross-functional teams (Product Managers, Engineers, Researchers) to bring designs to life.

• Evidence of systems-thinking in your portfolio, illustrating how you've considered the broader product ecosystem and user journeys.

• Clear documentation of your design process, including user flows, wireframes, prototypes, and final UI designs, with explanations of the rationale behind key decisions. Process Documentation:

• Demonstrate experience in documenting design decisions, user research findings, and the rationale behind design choices to facilitate knowledge transfer.

• Showcase examples of how you have contributed to or utilized design systems (like Pulse) to ensure consistency and scalability across product features.

• Provide evidence of your ability to work with and integrate AI tools into your design workflow, documenting the impact on efficiency or design quality.

• Illustrate your approach to collaborating with engineering and product teams to ensure designs are feasible and effectively implemented.

📝 Enhancement Note: Given this is a fixed-term role with a specific handover requirement, the portfolio must clearly articulate the candidate's process and the impact of their design work. The ability to document complex systems and design rationale is crucial for a smooth transition at the end of the contract.

💵 Compensation & Benefits

Salary Range: £70,000 - £85,000 per annum (GBP)

Benefits:

• Flexible working arrangements.

• Comprehensive healthcare cover options, allowing adjustments based on individual needs.

• Pension scheme contributions.

• Life insurance policy.

• 28 days of holiday per year, in addition to bank holidays.

• Up to 4 weeks per year to work from anywhere.

• Daily provision of free healthy breakfasts, snacks, and lunches prepared by an in-house chef.

Working Hours: Core hours are 10 am - 4 pm, with an expectation of 3 days per week in the dog-friendly Shoreditch office. This implies a standard full-time workweek, approximately 40 hours.

📝 Enhancement Note: The salary range provided is competitive for a Senior Product Designer role in London. The benefits package is comprehensive, with a unique perk being the in-house chef and flexible "work from anywhere" allowance, which can be attractive for a fixed-term role. The hybrid model with specific office days is clearly defined.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / SaaS (Software as a Service) for the NHS. Accurx is positioned as a "Tech for Good" organization, aiming to improve healthcare productivity and patient care.

Company Size: Accurx is described as an "established but fast-growing" company. While not explicitly stated, the context suggests a scale that allows for dedicated product teams and cross-functional collaboration, likely in the range of 200-500 employees.

Founded: The company's focus on evolving digital tools for the NHS implies a history of adapting to healthcare needs, likely founded within the last decade to address modern digital challenges.

Team Structure:

• You will join the "Neighbourhoods" team, which is one of Accurx's most strategically important product areas.

• This is a live, embedded design role, meaning you will work closely with a dedicated Product Manager, Engineers, Data Analysts, and User Researchers within this team.

• The role requires collaboration with designers outside of your immediate pod to ensure a cohesive end-to-end user experience across the broader Accurx platform.

• Designers are expected to be strong voices within their cross-functional teams, advocating for user needs and design best practices. Methodology:

• Accurx emphasizes a human-centred approach to product development, prioritizing user needs and real-world problem-solving for healthcare professionals and patients.

• The company operates at a fast pace, requiring designers to integrate quickly and contribute early, often picking up in-flight work.

• There is a strong focus on iterative development and continuous improvement, with an emphasis on understanding how individual contributions fit into the larger product vision.

• The use of AI tools is encouraged as part of the design workflow, reflecting a commitment to leveraging modern technology for efficiency and innovation.

• Documentation and knowledge sharing are critical, especially for this fixed-term role, to ensure continuity and smooth transitions.

Company Website: https://www.accurx.com/

📝 Enhancement Note: Accurx's mission to improve the NHS through technology is a key cultural driver. The company operates with agility, typical of a growing tech firm, but with a strong emphasis on user impact and ethical considerations ("Tech for Good"). The specific mention of the "Neighbourhoods" team indicates a product-centric organizational structure.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Senior Product Designer level, requiring 2-3 years of dedicated experience in this capacity. It involves leading design for significant product areas and influencing roadmap decisions, indicating a mid-to-senior level of responsibility within the design function. The fixed-term nature means the immediate focus is on contribution and handover rather than long-term career progression within Accurx.

Reporting Structure: You will be embedded within the "Neighbourhoods" product team, working closely with a Product Manager, Engineering Lead, and User Researcher. You will also collaborate with other designers and potentially report to a Design Lead or Head of Design for broader design strategy and system consistency.

Operations Impact: As a Senior Product Designer, your impact will be directly on the usability, efficiency, and adoption of Accurx's products by NHS professionals. By solving productivity challenges, you will contribute to better patient care and reduced administrative burden on clinicians, aligning with Accurx's core mission. Your work on the Neighbourhoods product will be critical to a major strategic shift in NHS care delivery.

Growth Opportunities:

• Skill Development: Opportunity to gain deep experience in designing for the complex and unique healthcare sector in the UK, specifically within the NHS. You will also gain hands-on experience with AI tools integrated into the design process.

• Cross-functional Leadership: Develop strong collaboration and communication skills by working closely with product, engineering, and data teams, influencing product direction.

• Design System Contribution: Enhance your expertise in design systems by contributing to and extending Accurx's "Pulse" design system.

• Process Optimization: Gain experience in streamlining design workflows and implementing efficient handover processes for fixed-term contracts.

📝 Enhancement Note: While this is a fixed-term contract, the role offers significant opportunities for skill enhancement and impact within a critical area of healthcare technology. The experience gained in navigating complex stakeholder environments and contributing to strategic product roadmaps will be valuable for future roles.

🌐 Work Environment

Office Type: Accurx promotes an "office-first culture" with a hybrid working model. Their Shoreditch office is described as "dog-friendly," suggesting a more relaxed and collaborative atmosphere.

Office Location(s): The primary office location is in Shoreditch, London, United Kingdom. This area is known for its vibrant tech scene, offering good accessibility via public transport.

Workspace Context:

• The Shoreditch office is designed to foster collaboration, with spaces conducive to team meetings and focused work.

• As part of the hybrid model, you are expected to be in the office 3 days a week, facilitating in-person interaction with your cross-functional team and other colleagues.

• The "office-first" approach suggests that spontaneous collaboration and team cohesion are highly valued.

• Access to necessary design tools and technology will be provided, supporting your work on product design and integration with AI tools.

Work Schedule: Core working hours are 10 am to 4 pm, with the expectation of a full-time commitment (approximately 40 hours per week). This structure allows for a blend of focused individual work and collaborative team activities, both in-office and remotely.

📝 Enhancement Note: The hybrid model is structured with a clear expectation of in-office presence, emphasizing the value Accurx places on face-to-face collaboration and team building. The Shoreditch location positions the role within a dynamic tech hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on your CV and portfolio to assess relevant experience and skills for a Senior Product Designer role in healthcare tech.

• Portfolio Presentation & Discussion: You will likely be asked to present a case study or two from your portfolio, detailing your design process, problem-solving approach, and the impact of your work. This will be followed by a discussion with the hiring team (likely including Product Managers and Designers).

• Cross-functional Interview: An interview with members of the "Neighbourhoods" team (e.g., Product Manager, Lead Engineer) to assess your collaboration skills, systems thinking, and ability to integrate into an existing team and workflow.

• Final Interview: A potential final conversation with a senior leader (e.g., Head of Design, Product Lead) to discuss cultural fit, strategic thinking, and overall suitability for the fixed-term contract.

Portfolio Review Tips:

• Highlight Healthcare/Complex Domains: If you have healthcare experience, make it prominent. Otherwise, focus on showcasing your ability to quickly grasp complex systems and user needs.

• Demonstrate Process Rigor: Clearly articulate your design process, from user research and ideation to prototyping and iteration. Use case studies to tell a story about the problem, your solution, and the impact.

• Showcase Systems Thinking: Include examples where you've considered the broader product ecosystem, user journeys across multiple touchpoints, and design system contributions.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved user engagement, task completion rates, efficiency gains).

• Document Rationale: Be prepared to explain why you made specific design decisions, especially regarding user flows, UI elements, and system integrations. This is crucial for the handover aspect.

• Openness to AI: Be ready to discuss your experience or willingness to use AI tools in your design workflow.

Challenge Preparation:

• Design Exercise: You may be given a small design challenge or asked to critique an existing product/feature, focusing on problem identification and solution ideation within the healthcare context.

• Stakeholder Communication: Prepare to discuss how you manage differing opinions and priorities among stakeholders.

• Systems Thinking Scenarios: Be ready to discuss how you would approach a complex feature that impacts multiple parts of a product.

• Documentation Best Practices: Consider how you would document your work for a smooth handover, focusing on clarity and completeness.

📝 Enhancement Note: The interview process will heavily rely on your portfolio as it's the primary way to assess your practical design skills and process. Given the fixed-term nature, a strong emphasis will be placed on your ability to integrate quickly and document thoroughly.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma is the industry standard and highly likely to be Accurx's primary tool for UI design, wireframing, and prototyping.

• Design System: Pulse (Accurx's in-house design system) will be a critical tool/resource to learn and contribute to.

• Collaboration: Tools like Slack for communication, Jira for task management, and Confluence for documentation are probable.

Analytics & Reporting:

• While not a primary design tool, understanding how to interpret data from analytics platforms (e.g., Amplitude, Google Analytics, Pendo) to inform design decisions is beneficial. CRM & Automation:

• Not directly relevant to the Senior Product Designer role, but awareness of how design impacts user adoption within CRM or other business systems is a plus.

• AI Tools: Candidates are expected to be open to using AI tools as part of their design workflow. This could include AI-assisted design tools, content generation, or research analysis tools.

📝 Enhancement Note: Proficiency in Figma is almost certainly a prerequisite. The candidate will need to quickly familiarize themselves with Accurx's "Pulse" design system. The explicit mention of AI tools indicates a forward-looking approach to design technology.

👥 Team Culture & Values

Operations Values:

• Tech for Good: A core value driving Accurx's mission to improve healthcare productivity and patient outcomes.

• User-Centricity: A deep commitment to understanding and solving real problems for healthcare professionals and patients.

• Collaboration: Strong emphasis on cross-functional teamwork and open communication.

• Pace & Agility: Ability to work efficiently and adapt quickly in a fast-growing environment.

• Impact & Ownership: Taking responsibility for delivering meaningful features and contributing to the company's mission.

• Continuous Improvement: A culture that encourages learning, iteration, and adopting new technologies like AI.

Collaboration Style:

• Embedded Teams: Designers work as integral members of cross-functional product teams, alongside Product Managers, Engineers, and Data Analysts.

• Voice for Design: Designers are expected to be strong advocates for user-centered design principles and to influence product decisions.

• Systemic Thinking: Collaboration extends beyond immediate teams to ensure consistency across the entire Accurx product suite and with the Pulse design system.

• Documentation Focus: A collaborative approach to knowledge sharing and documenting decisions is essential, particularly for smooth contract handovers.

📝 Enhancement Note: The "Tech for Good" ethos is central to Accurx's identity and will likely be a significant factor in assessing candidate fit. The emphasis on collaboration within fast-paced, cross-functional teams is typical of successful SaaS companies.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Integration: The primary challenge is quickly integrating into an existing team and project with in-flight work, requiring immediate productivity and understanding of a complex domain (NHS healthcare).

• Complex Domain: Navigating the intricacies of the NHS, its workflows, and user needs within a short timeframe.

• Balancing Iteration and Strategy: Contributing to a roadmap that is still taking shape, requiring both iterative design execution and strategic input.

• Design System Extension: Ensuring consistency while extending the Pulse design system to meet new functional requirements for Neighbourhood working.

• Effective Handover: Successfully documenting and transferring knowledge for a smooth transition to the returning designer at the end of the 12-month contract.

Learning & Development Opportunities:

• Deep Healthcare Domain Expertise: Gain significant insight into the operational challenges and digital transformation within the UK's National Health Service.

• Advanced AI Integration: Practical experience in applying AI tools within a product design workflow.

• Strategic Product Influence: Opportunity to shape the roadmap and design direction for a critically important product area.

• Design System Contribution: Enhance skills by contributing to and potentially extending a mature design system.

• Cross-functional Collaboration Mastery: Hone abilities in working effectively with product, engineering, and data teams in a fast-paced environment.

📝 Enhancement Note: The challenges are largely tied to the fixed-term nature of the role and the complexity of the healthcare domain. The growth opportunities are significant, offering specialized experience and the chance to make a tangible impact within a socially conscious organization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to quickly integrate into an existing project or team. What was your approach, and what was the outcome?" (Focus on rapid onboarding and contribution).

• "How do you approach designing for complex, regulated environments like healthcare? What are the key considerations?" (Highlight user research, empathy, and understanding of constraints).

• "Walk us through a project where you significantly influenced a product roadmap or strategy. How did you gather insights and present your case?" (Demonstrate strategic thinking and stakeholder management).

• "How do you ensure consistency and scalability when designing new features, especially when working with or extending a design system?" (Emphasize design system principles and collaboration).

• "Tell us about your experience using AI tools in your design process. How do you see them enhancing productivity or creativity?" (Be prepared to discuss specific tools or workflows). Company & Culture Questions:

• "What interests you about Accurx's mission and working within the healthcare technology sector?" (Connect your values to Accurx's "Tech for Good" ethos).

• "How do you approach collaboration within a cross-functional team, especially when there are differing opinions or priorities?" (Showcase your communication and negotiation skills).

• "Given this is a 12-month contract, how would you approach ensuring a thorough and effective handover of your work and knowledge?" (Focus on documentation, clarity, and proactive knowledge sharing).

• "What is your understanding of 'Neighbourhood working' in the NHS, and what potential design challenges do you foresee?" (Show you've done your research on the product area). Portfolio Presentation Strategy:

• Select Relevant Case Studies: Choose 2-3 projects that best demonstrate your senior-level experience, human-centred design process, systems thinking, and ability to work in complex domains. Prioritize healthcare or similar regulated industries if possible.

• Structure Your Narrative: For each case study, clearly outline: The Problem, Your Role, The Process (Research, Ideation, Design, Testing), The Solution, and The Impact/Outcome.

• Highlight Collaboration: Explicitly mention how you worked with Product Managers, Engineers, User Researchers, and other stakeholders.

• Explain Your Rationale: Be prepared to defend your design decisions. Why did you choose that user flow? Why that UI pattern?

• Showcase Systems Thinking: If applicable, explain how your design fits into a larger product ecosystem or how you contributed to a design system.

• Quantify Results: Use data and metrics to demonstrate the success of your designs whenever possible.

• Address AI Integration: Be ready to discuss how AI tools could have been or were used in your presented projects.

📝 Enhancement Note: The interview process will be rigorous, focusing heavily on practical application of design skills, strategic thinking, and the ability to integrate quickly. Your portfolio is your primary tool; ensure it's polished, well-documented, and clearly communicates your value proposition for this specific role.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Tailor your portfolio to highlight relevant experience, particularly in complex domains, human-centred design, and cross-functional collaboration. Emphasize case studies that demonstrate your ability to integrate quickly and document thoroughly.

• Resume Optimization: Update your resume to clearly articulate your 2-3 years of Senior Product Designer experience, using keywords like "human-centred design," "systems thinking," "design systems," "stakeholder management," and "healthcare technology" where appropriate. Quantify achievements with metrics.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your process, rationale, and impact. Prepare answers to common interview questions related to collaboration, problem-solving in complex environments, and handover strategies. Research Accurx's mission and products.

• Company Research: Thoroughly review Accurx's website, mission, and product offerings, especially the "Neighbourhoods" team and its strategic importance. Understand their "Tech for Good" philosophy and how AI is being integrated into their workflow.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.