Senior Manager, Product Strategy

📍 Job Overview

Job Title: Senior Manager, Product Strategy

Company: NewDay

Location: London, United Kingdom

Job Type: Full time

Category: Product Strategy / Revenue Operations

Date Posted: 2026-08-21T00:00:00

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Drive the strategic direction and product roadmap for NewDay's Embedded Finance proposition, focusing on innovative lending experiences for customers, retailers, and the business.

• Lead, mentor, and develop a team of three Senior Product Specialists, fostering a high-performance culture and enhancing team capabilities.

• Translate customer insights, market trends, and competitive analysis into actionable product strategies and exceptional customer journeys to optimize the customer lifecycle.

• Act as the primary product voice for key commercial partners, collaborating to enhance customer experiences and maximize engagement within the embedded finance ecosystem.

📝 Enhancement Note: This role is positioned at a senior level, requiring strategic oversight and team leadership within the product function. While not explicitly a "Revenue Operations" title, the focus on product strategy, commercial partnerships, and driving growth through embedded finance propositions places it squarely within the broader GTM and revenue enablement sphere, requiring strong operational understanding and execution. The emphasis on customer outcomes and regulatory compliance also highlights a critical operational component.

📈 Primary Responsibilities

• Define and execute the overarching product strategy for Embedded Finance, ensuring alignment with NewDay's growth objectives and market expansion plans.

• Lead the development and prioritization of the product roadmap, translating strategic vision into tangible features and initiatives that deliver measurable commercial results.

• Foster innovation by leveraging customer insights, behavioral trends, and market analysis to identify new opportunities and enhance existing lending propositions.

• Manage and develop a team of Senior Product Specialists, providing clear direction, coaching, and performance management to ensure high delivery standards and capability growth.

• Collaborate extensively with cross-functional teams including Commercial, Marketing, Credit, Product, Partnerships, and Technology to ensure seamless product delivery and integration.

• Serve as the key product liaison for external partners, guiding them on optimizing customer experiences and maximizing engagement with NewDay's embedded finance solutions.

• Champion adherence to regulatory expectations and Consumer Duty principles, ensuring all product designs and implementations prioritize customer outcomes and fair treatment.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic thinking, team leadership, cross-functional collaboration, and operational execution. The mention of "Consumer Duty principles" is critical for UK financial services roles and implies a strong focus on ethical product design and customer protection, which has significant operational implications for product development and ongoing management.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Business, Finance, Marketing, or a related field is typically expected for this level of strategic product management. Advanced degrees or relevant certifications are a plus.

Experience: 5-10 years of progressive experience in product management, with a significant focus on strategy development and execution within the financial services or fintech sector.

Required Skills:

• Deep expertise in Embedded Finance, including proven experience with instalment lending, retail/Point-of-Sale (POS) finance, Buy Now Pay Later (BNPL), or other consumer credit products.

• Demonstrated ability to develop and implement customer-focused product strategies that yield measurable commercial results and drive business growth.

• Exceptional stakeholder management and influencing skills, with a proven capacity to engage and align senior leaders, external partners, and diverse cross-functional teams.

• Strong analytical and problem-solving capabilities, with the ability to translate complex customer insights, behavioral trends, and commercial performance data into clear product direction.

• Solid understanding of product delivery processes, with comfort working alongside design, technology, and digital product teams to bring product visions to life effectively.

• Proven people leadership experience, including the ability to manage, coach, and develop high-performing product professionals and teams. Preferred Skills:

• Experience managing relationships with retail or white-label partners, adept at balancing differing priorities to foster successful, long-term collaborations.

• Comprehensive knowledge of digital product development methodologies, including Agile delivery frameworks and customer journey optimization techniques.

• Experience navigating regulated environments, particularly within consumer lending, financial services, or fintech sectors, understanding compliance requirements.

• Natural leadership qualities, with a demonstrated ability to inspire teams, drive cross-functional collaboration, and build consensus around a strategic vision.

• An entrepreneurial mindset, characterized by curiosity, resilience, and a proactive, hands-on approach to problem-solving and opportunity creation.

📝 Enhancement Note: The "5-10 years" experience level is inferred from the "Senior Manager" title and the breadth of responsibilities described, particularly those involving team leadership and strategic influence. The required skills are directly extracted and organized from the provided text, with added context relevant to operations and product strategy roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case studies demonstrating successful development and launch of embedded finance products or consumer credit propositions that achieved specific commercial objectives (e.g., increased conversion rates, revenue growth, customer acquisition).

• Examples of strategic product planning documents, including market analysis, competitive landscape assessments, and prioritized roadmaps, showcasing a clear methodology for defining product direction.

• Documentation illustrating how customer insights and data analysis were leveraged to inform product decisions and shape customer journeys.

• Evidence of cross-functional collaboration and stakeholder management in bringing product initiatives to fruition, highlighting communication and influencing strategies.

• Examples of managing or mentoring product teams, demonstrating leadership style and impact on team performance and development. Process Documentation:

• Showcase experience in defining and optimizing key product lifecycle processes, from ideation and strategy formulation through to development, launch, and ongoing iteration.

• Demonstrate familiarity with Agile methodologies and how they are applied to product development and delivery within a regulated environment.

• Provide examples of how performance metrics and customer feedback are used to measure product success and drive continuous improvement.

📝 Enhancement Note: While the original description doesn't explicitly ask for a portfolio, a "Senior Manager, Product Strategy" role typically requires candidates to demonstrate past successes. This section outlines what a strong portfolio for such a role would ideally contain, focusing on strategic impact, data-driven decision-making, and collaborative execution, all crucial for operations-adjacent roles.

💵 Compensation & Benefits

Salary Range: Based on the Senior Manager title, London location, and the specialized nature of Embedded Finance and Product Strategy within a financial services context, a typical annual salary range would be between £75,000 and £100,000. This estimate is derived from industry benchmarks for similar roles in London, considering the required experience level and responsibilities.

Benefits:

• Comprehensive private medical insurance covering health and wellness needs.

• Generous pension scheme with employer contributions to support long-term financial security.

• Life assurance policy providing financial protection for beneficiaries.

• Access to employee assistance programs offering confidential support for personal and professional challenges.

• Opportunities for professional development, including training, certifications, and conference attendance relevant to product strategy and financial services.

• Potential for performance-based bonuses or incentives tied to strategic and commercial achievements.

• Flexible working arrangements, where applicable, to support work-life balance.

Working Hours: 40 hours per week, typically Monday to Friday, with potential for flexibility to accommodate project needs and cross-functional collaborations.

📝 Enhancement Note: Salary estimates are based on general market data for Senior Manager roles in London's financial services sector. Specific benefits are common for established UK financial institutions. The working hours are derived from the ai_working_hours field and are standard for a full-time role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, specifically focusing on consumer credit and retail finance solutions. NewDay operates in a dynamic market characterized by evolving consumer behaviors, regulatory landscapes, and technological advancements in fintech.

Company Size: NewDay is a significant player in the UK consumer finance market. While specific employee count isn't provided in the raw data, it can be inferred to be a mid-to-large enterprise, suggesting structured processes, established teams, and a robust operational framework.

Founded: NewDay has a history rooted in providing credit solutions, with a focus on adapting to modern retail and digital finance needs. Its establishment implies a foundation of operational stability and a strategic vision for long-term growth.

Team Structure:

• The Product Strategy team likely comprises specialists focused on different facets of the Embedded Finance proposition, including market analysis, customer journey design, and partner engagement.

• This role reports into a senior leadership position within the Product or Strategy division, with direct reports including three Senior Specialists.

• Collaboration is expected to be extensive, involving close partnerships with Commercial teams for partner acquisition and management, Marketing for proposition go-to-market, Credit for risk assessment, Product Development for feature implementation, and Technology for platform integration. Methodology:

• Data-driven decision-making is central, utilizing customer insights, market trends, and performance metrics to shape product strategy and prioritize initiatives.

• A customer-centric approach is paramount, ensuring that all product development and strategy efforts are geared towards delivering value and positive outcomes for end-users.

• Agile methodologies are likely employed for product development and delivery, enabling flexibility and rapid iteration in response to market dynamics and partner needs.

• Strong emphasis on partnership management, requiring proactive engagement and alignment with external retail and white-label partners to achieve mutual success.

Company Website: [Link to NewDay's official website, if available - placeholder used as it was not provided]

📝 Enhancement Note: Company information is synthesized from the provided role and industry context. The company size and founding context are inferred to provide a more complete picture for operations professionals evaluating the working environment.

📈 Career & Growth Analysis

Operations Career Level: This role represents a significant step into senior management within product strategy. It offers the opportunity to shape a critical business area, lead a team, and influence high-level strategic decisions impacting millions of customers. It bridges strategic thinking with operational execution, making it a pivotal role for career advancement.

Reporting Structure: The Senior Manager, Product Strategy reports into a higher-level executive, likely a Head of Product, Chief Product Officer, or similar, within the organization. This position directly manages a team of three Senior Specialists, indicating a clear leadership hierarchy and responsibility for team development.

Operations Impact: The role's direct impact is on the growth and success of NewDay's Embedded Finance business. By defining and executing effective product strategies, this role will influence customer acquisition, retention, revenue generation, and market share within the retail finance sector. Strategic product decisions directly translate into operational priorities for development, marketing, and partnership teams.

Growth Opportunities:

• Leadership Advancement: Progression to Head of Product, Director of Strategy, or similar leadership roles within NewDay or the broader financial services/fintech industry.

• Specialization Deepening: Becoming a recognized expert in Embedded Finance, consumer credit, or strategic product management, potentially leading larger product portfolios or new business ventures.

• Cross-Functional Mobility: Opportunities to move into related GTM leadership roles, partnership management, or broader commercial strategy positions, leveraging a deep understanding of product and market dynamics.

• Skill Development: Continuous learning in areas like advanced analytics, AI in finance, regulatory changes, and new partnership models through company-sponsored training and industry engagement.

📝 Enhancement Note: This analysis provides a forward-looking perspective on career paths, focusing on how this Senior Manager role serves as a launchpad for further growth within operations and GTM functions, emphasizing the strategic and leadership aspects.

🌐 Work Environment

Office Type: The role is based in London and is described as "On-site," indicating a traditional office-based work environment. This suggests a collaborative setting where in-person interaction with colleagues and partners is expected and valued.

Office Location(s): London, United Kingdom. This central location likely offers excellent transport links and access to a vibrant business ecosystem.

Workspace Context:

• Collaborative Hub: The office environment is expected to facilitate teamwork, brainstorming sessions, and spontaneous interactions essential for product strategy development and cross-functional alignment.

• Resource Access: Employees will have access to necessary office infrastructure, technology, and potentially dedicated collaboration spaces designed for strategic planning and team meetings.

• Team Integration: Proximity to various departments (Commercial, Marketing, Technology, etc.) will foster strong working relationships and a cohesive approach to delivering product initiatives.

Work Schedule: The standard working hours are approximately 40 hours per week, typically Monday to Friday. While the role is on-site, there may be flexibility for occasional remote work or adjusted hours depending on specific project needs or team agreements, though the primary expectation is office presence.

📝 Enhancement Note: The "On-site" work arrangement dictates the description of the work environment, focusing on the benefits of in-person collaboration and proximity to other teams, which is crucial for operational effectiveness in product strategy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and cover letter, focusing on your Embedded Finance expertise, product strategy track record, and leadership experience.

• Hiring Manager Interview: A discussion with the hiring manager to assess your strategic thinking, leadership style, understanding of the market, and cultural fit. Be prepared to discuss your approach to product strategy and team management.

• Cross-Functional Interview(s): Meetings with key stakeholders from Commercial, Marketing, Technology, or Credit teams to evaluate your collaboration skills, ability to influence, and understanding of their perspectives.

• Case Study/Presentation: You may be asked to prepare and present a case study on a past product strategy initiative, demonstrating your ability to analyze a problem, develop a strategy, and articulate a clear plan with measurable outcomes.

• Final Interview: Potentially with a more senior executive (e.g., CPO, Head of Strategy) to finalize the decision, focusing on strategic vision and long-term impact.

Portfolio Review Tips:

• Showcase Strategic Impact: Highlight case studies where your product strategy directly led to significant business growth, improved customer acquisition, or enhanced market positioning. Quantify results whenever possible.

• Demonstrate Leadership: Include examples of how you've built, managed, and developed high-performing product teams. Discuss your coaching philosophy and approach to fostering talent.

• Emphasize Partnership Acumen: If applicable, present examples of successful collaborations with retail or white-label partners, detailing how you navigated complex relationships and achieved mutual objectives.

• Articulate Process: Clearly explain your methodology for developing product strategy, from market research and customer insight gathering to roadmap prioritization and execution oversight.

• Highlight Regulatory Awareness: For regulated environments, showcase your understanding of compliance requirements (like Consumer Duty) and how they informed your product decisions.

Challenge Preparation:

• Strategic Frameworks: Be ready to discuss frameworks you use for market analysis, competitive benchmarking, and product strategy formulation.

• Problem-Solving Scenarios: Prepare to address hypothetical challenges related to embedded finance, customer adoption, or partner management. Focus on your structured approach and data-driven solutions.

• Team Leadership Scenarios: Anticipate questions about managing team dynamics, motivating individuals, and fostering a collaborative environment.

• Stakeholder Alignment: Practice articulating complex product strategies clearly and persuasively to diverse audiences, including senior leadership and external partners.

📝 Enhancement Note: This section provides actionable advice tailored for a senior product strategy role, emphasizing the need for strategic thinking, leadership demonstration, and clear articulation of impact, which are critical for operations-focused candidates.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Tools like Jira, Confluence, or Asana for roadmap planning, backlog management, and team collaboration.

• Analytics & Business Intelligence Tools: Tableau, Power BI, Looker, or similar for data analysis, performance tracking, and reporting on key product metrics.

• CRM Systems: Salesforce, HubSpot, or similar for managing customer data, partner relationships, and understanding customer journeys.

• Customer Insight Tools: Platforms for user surveys, feedback collection, and usability testing (e.g., SurveyMonkey, UserTesting.com).

Analytics & Reporting:

• Proficiency in using data visualization tools to create dashboards and reports for stakeholders, illustrating product performance, customer behavior, and commercial impact.

• Experience with SQL or similar query languages for deep-dive data analysis. CRM & Automation:

• Understanding of how CRM data supports product strategy and customer lifecycle management.

• Familiarity with workflow automation tools that might support product processes or partner onboarding, though direct experience might be secondary to strategic oversight.

📝 Enhancement Note: This section infers the likely technology stack based on common tools used in product strategy and operations within the financial services sector. The emphasis is on tools that support data analysis, collaboration, and strategic decision-making.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A core value of prioritizing customer needs and outcomes, ensuring products are fair, transparent, and deliver genuine value, aligning with regulatory expectations like Consumer Duty.

• Data-Driven Decision Making: A commitment to using data, insights, and rigorous analysis to inform strategic choices and measure the effectiveness of product initiatives.

• Collaboration and Partnership: Fostering strong relationships internally across departments and externally with commercial partners to achieve shared goals and drive collective success.

• Innovation and Agility: Encouraging a proactive approach to identifying new opportunities, adapting to market changes, and developing innovative solutions in a dynamic environment.

• Accountability and Ownership: A culture where individuals take responsibility for their areas, drive initiatives forward, and are accountable for delivering measurable results.

Collaboration Style:

• Cross-Functional Integration: Emphasis on working seamlessly with Commercial, Marketing, Credit, Product, and Technology teams, ensuring alignment and shared understanding of product goals and challenges.

• Partner-Focused: A proactive and collaborative approach to working with external retail and white-label partners, building trust and co-creating value.

• Transparent Communication: Open and honest dialogue, facilitating the sharing of insights, challenges, and progress across teams and with senior leadership.

• Feedback-Rich Environment: Encouraging constructive feedback to foster continuous improvement in products, processes, and team performance.

📝 Enhancement Note: These values and collaboration styles are inferred based on the role's responsibilities, the industry, and the emphasis on partnership and customer outcomes, which are critical for operations and GTM functions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing the diverse and sometimes competing priorities of internal departments (Sales, Marketing, Risk) and external commercial partners.

• Navigating Regulatory Landscape: Staying abreast of and ensuring compliance with evolving consumer credit regulations (e.g., Consumer Duty) in a fast-paced market.

• Driving Innovation in a Mature Market: Identifying truly novel opportunities within a competitive embedded finance space and translating them into viable, scalable products.

• Team Development and Retention: Leading and nurturing a team of specialists, ensuring they have the skills and motivation to deliver against ambitious goals.

• Data Integration and Utilization: Ensuring seamless data flow and effective analysis across various systems to derive actionable insights for strategy and product development.

Learning & Development Opportunities:

• Specialized Training: Access to training programs focused on advanced product strategy, consumer credit, fintech innovation, and regulatory compliance.

• Industry Engagement: Opportunities to attend relevant industry conferences, webinars, and workshops to stay updated on market trends and best practices.

• Mentorship Programs: Potential for mentorship from senior leaders within NewDay or the broader industry to guide career development and strategic thinking.

• Cross-Functional Exposure: Opportunities to gain deeper insights into other business functions through collaboration, broadening understanding of the end-to-end customer lifecycle and operational dependencies.

📝 Enhancement Note: This section outlines potential challenges and growth avenues relevant to a senior product strategy role in financial services, focusing on strategic, operational, and leadership development aspects.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for developing a product strategy for a new embedded finance offering. What key inputs do you consider, and how do you prioritize initiatives?" (Focus on your strategic frameworks, data analysis, and prioritization methodology).

• "How would you approach building alignment and influencing buy-in for your product strategy among diverse stakeholders, including Commercial, Risk, and Technology teams?" (Highlight your stakeholder management, communication, and negotiation skills).

• "Walk me through a time you translated complex customer insights into a successful product feature or proposition. What was your approach, and what were the measurable outcomes?" (Prepare a STAR method answer demonstrating your analytical and product development process). Company & Culture Questions:

• "What do you know about NewDay and our position in the embedded finance market? What excites you about this opportunity?" (Research NewDay's recent performance, partnerships, and strategic direction).

• "How do you foster a culture of innovation and collaboration within a product team, especially when working with external partners?" (Discuss your leadership style, team management techniques, and approach to partnership dynamics).

• "How do you ensure that product development aligns with regulatory requirements, such as the Consumer Duty, and prioritizes customer outcomes?" (Demonstrate your understanding of compliance and ethical product design). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your strategic approach, the actions taken (including collaboration), the results achieved (quantified), and key learnings.

• Highlight Impact: Emphasize the commercial and customer impact of your strategic decisions. Use data and metrics to support your claims.

• Showcase Leadership: Discuss your role in leading teams, influencing stakeholders, and driving initiatives forward.

• Be Prepared for Deep Dives: Anticipate questions about specific choices, challenges encountered, and alternative approaches you might have considered.

• Demonstrate Cultural Fit: Connect your experiences and values to NewDay's stated culture and values, particularly around customer focus, collaboration, and innovation.

📝 Enhancement Note: These interview questions and preparation tips are tailored for a senior product strategy role, emphasizing strategic thinking, leadership, operational execution, and understanding of the financial services landscape.

📌 Application Steps

To apply for this Senior Manager, Product Strategy position:

• Submit your application through the provided Workday portal link.

• Tailor Your Resume: Customize your resume to highlight your specific experience in Embedded Finance, Product Strategy development, Consumer Credit, and People Leadership. Use keywords from the job description and emphasize quantifiable achievements.

• Prepare Your Portfolio: Assemble relevant case studies and examples that showcase your strategic thinking, product development successes, stakeholder management skills, and leadership capabilities, particularly in the context of financial services or retail finance.

• Research NewDay: Thoroughly understand NewDay's business model, current market position, key partnerships, and recent strategic initiatives. Familiarize yourself with their approach to customer service and regulatory compliance.

• Practice Your Narrative: Rehearse your responses to common interview questions, focusing on articulating your experience using the STAR method and clearly explaining your strategic approach and operational execution. Prepare to discuss your leadership philosophy and how you drive team performance.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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