Senior Lead UX Designer

📍 Job Overview

Job Title: Senior Lead UX Designer

Company: Office Depot

Location: Boca Raton, Florida, United States

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-12T16:03:10

Experience Level: 10+ Years

Remote Status: Hybrid (4 days onsite)

🚀 Role Summary

• Leads the strategic vision and execution for the modernization and elevation of ODP's B2B digital customer experience, focusing on e-commerce platforms.

• Drives user-centered design (UCD) principles and best practices across large-scale site modernization efforts, ensuring alignment with business objectives and measurable outcomes.

• Collaborates closely with cross-functional teams, including Product Management, developers, and business stakeholders, to translate complex requirements into intuitive and scalable design solutions.

• Leverages advanced research methodologies and data analysis to continuously enhance the customer journey and inform design decisions, going beyond standard usability testing.

• Champions innovation in design tools and processes, evaluating and integrating modern UX software to optimize team efficiency and output.

📝 Enhancement Note: While the title is "Senior Lead UX Designer," the core responsibilities and reporting structure place this role firmly within the Product Management organization, emphasizing strategic UX leadership for B2B eCommerce. The role requires a strong understanding of e-commerce platforms and B2B customer needs, rather than general consumer UX. The emphasis on "major initiatives" and "large-scale site modernization" suggests a significant impact on the company's digital strategy.

📈 Primary Responsibilities

• Strategic Design Leadership: Collaborates with Product Management leadership to ensure design solutions align with overarching business goals and deliver measurable outcomes across their digital portfolio.

• Asset Creation & Collaboration: Develops high-quality design assets, including wireframes, UI designs, and interactive prototypes, for multiple B2B products in close partnership with agile teams and the broader product design team.

• Advanced Research & Insights: Independently partners with research experts and end-users, employing diverse research methodologies and data analytics (beyond usability testing) to drive continuous enhancement of the customer experience.

• Facilitation & Workshop Skills: Leads and implements formal and informal facilitation techniques to drive effective problem-solving, solution development, and consensus building among stakeholders.

• Tool Proficiency & Innovation: Expertly utilizes modern design tools (e.g., Figma, Miro, Sketch, InVision) for project delivery and supports UX leadership in evaluating and modernizing the team's toolset.

• Cross-Functional Partnership: Acts as a key liaison between design, product management, engineering, and business units to ensure seamless integration of UX strategy into product development lifecycles.

• Design System Contribution: Contributes to and advocates for the use of design systems to ensure consistency, scalability, and efficiency across the B2B digital product suite.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution in asset creation and strategic leadership in defining UX direction for B2B eCommerce. The emphasis on "measurable outcomes," "data analysis," and "toolset modernization" points to a role focused on driving tangible business impact through design.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Fine Arts, Computer Science, Engineering, or equivalent practical experience. Experience:

• Minimum of 10+ years of progressive experience in Web and Mobile UX Design.

• Proven track record in interaction design, service design, visual design, UX writing, and voice design.

• Demonstrated experience leading UX strategy for large-scale digital platforms, preferably in an e-commerce or B2B environment. Required Skills:

• UX Strategy & Vision: Ability to define and articulate a clear UX strategy that aligns with business objectives for B2B customers.

• User-Centered Design (UCD): Deep understanding and application of UCD principles to create intuitive and effective digital experiences.

• Wireframing & Prototyping: Proficiency in creating detailed wireframes, user flows, and interactive prototypes to communicate design concepts effectively.

• UI Design: Strong visual design skills, including layout, typography, color theory, and the ability to create high-fidelity mockups.

• Research & Data Analysis: Experience leveraging diverse research methodologies (e.g., user interviews, surveys, A/B testing) and analyzing data to inform design decisions and measure impact.

• Collaboration & Communication: Excellent ability to build collaborative relationships, communicate design rationale, and build consensus among diverse stakeholders.

• Agile Methodologies: Experience working within agile development environments, collaborating closely with product managers and developers.

Preferred Skills:

• E-commerce UX Expertise: Specific experience designing for B2B e-commerce platforms, understanding the unique needs of business buyers.

• Design System Management: Experience contributing to or managing design systems for scalability and consistency.

• Advanced UX Tools: Mastery of modern UX software such as Figma, Miro, or equivalent, and diagramming tools like Visio or equivalent.

• Testing Software: Familiarity with testing software such as Adobe Target, Userexperience.com, or similar platforms for optimization and validation.

• Service Design: Understanding of service design principles to map and optimize the end-to-end customer journey.

📝 Enhancement Note: The requirement for 10+ years of experience, coupled with "Senior Lead" in the title and responsibilities around strategic vision and cross-functional leadership, indicates this is a senior individual contributor role with significant influence. The emphasis on B2B eCommerce and "large-scale site modernization" suggests a need for experience in complex, enterprise-level digital product development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase at least 2-3 comprehensive case studies demonstrating end-to-end UX design process, from research and strategy to final design and impact.

• Strategic Impact: Clearly articulate the business problem, your role, the design solutions, and the measurable outcomes (e.g., conversion rate improvements, task completion rates, customer satisfaction scores) achieved.

• Process Documentation: Illustrate your design process, including how you utilized user research, wireframes, prototypes, and user testing to arrive at your solutions.

• B2B or E-commerce Focus: Prioritize projects that highlight experience with B2B platforms, enterprise software, or complex e-commerce environments.

• Tool Proficiency Evidence: While not strictly required in the portfolio, be prepared to discuss your expertise with tools like Figma, Miro, Sketch, InVision, and testing platforms.

Process Documentation:

• Candidates are expected to demonstrate a structured approach to UX design, including:
  • Discovery & Research: How you identify user needs and business requirements.
  • Ideation & Design: Your methods for generating and iterating on design concepts.
  • Validation & Iteration: How you use testing and feedback to refine designs.
  • Collaboration & Handoff: Your process for working with development and product teams.

📝 Enhancement Note: For a Senior Lead role, a portfolio is critical. It should not only showcase design artifacts but also the strategic thinking, problem-solving methodologies, and the tangible business impact of the candidate's work. Case studies demonstrating leadership in complex projects or site modernization are highly valued.

💵 Compensation & Benefits

Salary Range:

• Based on the experience level (10+ years), the specified location (Boca Raton, FL), and the seniority of the "Senior Lead" title, a competitive salary range would be estimated between $140,000 - $150,000 annually. This estimate is derived from industry benchmarks for senior UX leadership roles in major metropolitan areas, considering the specific responsibilities and the e-commerce domain. Benefits:

• 401(k) Plan: Retirement savings plan.

• Incentive Program: Potential eligibility for an incentive program, paid according to its terms and conditions.

• Comprehensive Benefits Package: Implied to include standard offerings such as health, dental, and vision insurance, paid time off, etc., though specific details are not listed.

• Growth Opportunities: Potential for career advancement and professional development within the organization.

Working Hours:

• Standard full-time hours are assumed to be approximately 40 hours per week. The role requires 4 days onsite at the Weston, FL office, indicating a hybrid work model.

📝 Enhancement Note: The provided salary range of $140,000 - $150,000 is based on the AI-generated data. A thorough market analysis for Senior Lead UX Designers in the Boca Raton/South Florida area, considering companies of Office Depot's size and industry, would refine this estimate. Benefits are standard, but the incentive program could be a significant component.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail / Office Supplies / B2B Solutions / E-commerce. Office Depot operates within a dynamic retail and B2B services sector, with a strong focus on integrating its online presence and distribution capabilities.

Company Size: Large enterprise (part of The ODP Group, which is a significant player in its market). This implies structured processes, potentially matrixed reporting, and opportunities for impact across a broad customer base.

Founded: The ODP Group has a long history, with Office Depot and OfficeMax merging in recent years. This suggests a company that has adapted and evolved, embracing digital transformation.

Team Structure:

• The Senior Lead UX Designer reports within the B2B eCommerce Product Management organization, indicating a close alignment with product strategy and development.

• This role will collaborate extensively with Product Managers, agile development teams, research experts, and various business stakeholders across different units.

• The UX team likely comprises other designers, researchers, and potentially UX writers, working collaboratively under a UX or Product Design leadership structure. Methodology:

• Agile Development: The role operates within agile teams, requiring adaptability and iterative design processes.

• User-Centered Design (UCD): A core methodology is expected, with a strong emphasis on understanding and advocating for the end-user.

• Data-Driven Decision Making: Design decisions are to be informed by research, analytics, and customer feedback, moving beyond subjective preferences.

• Collaborative Problem-Solving: Formal and informal facilitation techniques are used to drive consensus and innovative solutions.

Company Website: https://www.officedepot.com/ (Note: The provided URL was for Oracle Cloud HCM, which is the applicant tracking system).

📝 Enhancement Note: Office Depot's B2B focus means the culture likely values efficiency, reliability, and strong partnerships, alongside innovation in digital channels. The "coworker" terminology suggests a focus on internal team culture.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role, specifically a "Lead" position within UX Design. It signifies a high level of expertise and the ability to influence strategy and mentor junior designers, without direct people management responsibilities. The scope involves driving major initiatives and large-scale projects.

Reporting Structure: Reports within the B2B eCommerce Product Management organization. This structure places UX design at the strategic core of product development, working closely with Product Managers to define roadmaps and solutions.

Operations Impact: The role has a direct impact on the B2B customer experience and, consequently, on revenue generation through improved conversion rates, customer retention, and operational efficiency of the digital platform. The "measurable outcomes" requirement underscores this impact.

Growth Opportunities:

• Strategic Influence: Opportunity to shape the UX vision and strategy for ODP's critical B2B eCommerce platforms.

• Skill Deepening: Further specialization in B2B UX, e-commerce design, and advanced research methodologies.

• Cross-Functional Leadership: Enhanced ability to lead and influence cross-functional teams on complex projects.

• Tool & Process Innovation: Opportunity to contribute to the evolution of the design team's toolset and processes.

• Potential for Management: While not explicitly stated, senior lead roles can sometimes be a pathway to UX management positions in larger organizations.

📝 Enhancement Note: This role offers significant growth by allowing the candidate to lead high-impact initiatives and influence the digital strategy of a large enterprise. The focus on B2B eCommerce provides a specialized growth path.

🌐 Work Environment

Office Type: The role is designated as Hybrid, requiring 4 days onsite at the Weston, FL office. This suggests a professional office environment designed for collaboration.

Office Location(s): The primary work location is specified as Boca Raton, FL, with the onsite requirement being in Weston, FL. This indicates a regional presence for ODP in South Florida.

Workspace Context:

• Collaborative Spaces: Likely includes meeting rooms, open work areas, and potentially dedicated project spaces to support cross-functional teamwork.

• Technology Access: Expect access to standard office technology, high-speed internet, and the necessary software and hardware for UX design work.

• Team Interaction: The 4-day onsite requirement facilitates direct interaction with product managers, developers, researchers, and other designers, fostering strong team cohesion and communication.

Work Schedule: The role is full-time, with an assumed standard 40-hour work week. The hybrid model offers a degree of flexibility, balancing in-office collaboration with potential remote work.

📝 Enhancement Note: The hybrid model with a strong onsite component (4 days/week) emphasizes the company's value for in-person collaboration, essential for driving complex design initiatives.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Presentation: A dedicated session where the candidate presents their portfolio, showcasing key case studies, design process, and strategic thinking. This is a critical stage.

• Hiring Manager Interview: In-depth discussion with the hiring manager (likely a Product Management or UX Lead) focusing on experience, leadership, and strategic alignment.

• Cross-Functional Interviews: Meetings with key stakeholders (e.g., Product Managers, Lead Developers, Business Stakeholders) to assess collaboration skills and understanding of business needs.

• Design Challenge (Potentially): A practical exercise or take-home assignment to evaluate problem-solving skills, design approach, and tool proficiency.

• Final Round: May involve senior leadership or a panel interview for final assessment.

Portfolio Review Tips:

• Tell a Story: Structure your case studies to clearly define the problem, your approach, the solutions, and the measurable impact.

• Highlight Strategy: Emphasize your strategic thinking, how you translated business goals into design solutions, and how you used data.

• Showcase Process: Detail your UX process, including research methodologies, iteration, and collaboration.

• Quantify Impact: Use metrics and data to demonstrate the success of your designs. For B2B eCommerce, metrics like conversion rates, task completion times, and customer lifetime value are key.

• Tailor to B2B: If possible, highlight projects that demonstrate an understanding of B2B user needs and e-commerce complexities.

• Be Prepared for Deep Dives: Expect to be asked detailed questions about your decisions, methodologies, and challenges faced.

Challenge Preparation:

• Understand the Context: If a design challenge is given, ensure you fully grasp the problem statement and business context.

• Focus on Process: Demonstrate your problem-solving approach, not just the final output.

• Time Management: Practice working within time constraints.

• Articulate Rationale: Be ready to clearly explain your design choices and the reasoning behind them.

📝 Enhancement Note: The portfolio review is paramount for this role. Candidates should prepare to articulate their strategic contributions and the business impact of their design work, especially within an e-commerce context.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design: Figma, Miro (Mastery expected), Sketch, InVision.

• Diagramming/Flows: Visio or equivalent.

• Prototyping: InVision, Figma, or other advanced prototyping tools.

Analytics & Reporting:

• Testing Platforms: Adobe Target, Userexperience.com, or similar A/B testing and user experience optimization tools.

• Analytics Tools (Implied): Familiarity with web analytics tools (e.g., Google Analytics, Adobe Analytics) to interpret data and measure design impact.

CRM & Automation:

• CRM (Implied): Understanding of how UX design integrates with CRM systems (e.g., Salesforce) for B2B customer journeys.

• Integration Tools (Implied): Awareness of how UX design impacts integrated systems and workflows.

📝 Enhancement Note: Proficiency with Figma and Miro is explicitly mentioned as mastery. Familiarity with testing and analytics tools is crucial for demonstrating data-driven design capabilities.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong emphasis on understanding and serving the needs of B2B customers.

• Collaboration: Building strong partnerships across teams (Product, Engineering, Business) is essential for success.

• Data-Driven Approach: Decisions are informed by research, analytics, and measurable outcomes.

• Efficiency & Scalability: Designing solutions that are not only intuitive but also scalable and efficient for the business.

• Continuous Improvement: A commitment to ongoing enhancement of the digital experience and design processes.

Collaboration Style:

• Cross-Functional Integration: Seamlessly working with Product Management, Engineering, and Business Stakeholders to align on strategy and execution.

• Iterative Design: Embracing feedback and iterating on designs based on user testing and stakeholder input.

• Knowledge Sharing: Willingness to share expertise and mentor other team members.

📝 Enhancement Note: The company's emphasis on customer engagement, collaboration, and data-driven decision-making are key cultural indicators for operations and design roles.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing B2B Needs: Designing for complex B2B customer requirements, which often differ significantly from B2C, requiring deep understanding of business processes and workflows.

• Large-Scale Modernization: Navigating the complexities of modernizing a large, established e-commerce platform, which involves legacy systems and diverse stakeholder interests.

• Cross-Functional Alignment: Ensuring consistent vision and execution across multiple departments and teams with potentially competing priorities.

• Measuring ROI: Demonstrating the tangible business impact and ROI of UX design initiatives in a B2B context.

Learning & Development Opportunities:

• B2B E-commerce Specialization: Deepen expertise in designing for complex B2B sales cycles, procurement processes, and account management features.

• Strategic UX Leadership: Develop skills in shaping product strategy and influencing business direction through design.

• Advanced Research & Analytics: Gain proficiency in advanced user research techniques and data analysis for optimizing digital experiences.

• Mentorship: Opportunity to mentor junior designers and contribute to the growth of the UX practice within ODP.

📝 Enhancement Note: The challenges highlight the complexity and strategic importance of this role within a large enterprise. Growth opportunities are tied to specializing in a high-demand area (B2B eCommerce UX) and developing strategic leadership skills.

💡 Interview Preparation

Strategy Questions:

• "How would you approach redesigning the checkout experience for a B2B e-commerce platform to improve conversion rates?" (Focus on understanding B2B procurement, bulk orders, user roles, payment terms).

• "Describe a time you used data and user research to drive a significant change in a digital product. What was the outcome?" (Prepare a case study with quantifiable results).

• "How do you balance user needs with business objectives and technical constraints in large-scale projects?" (Discuss your process for stakeholder management and trade-off analysis). Company & Culture Questions:

• "What do you know about ODP's B2B business and its digital strategy?" (Research ODP Business Solutions, their target markets, and recent digital initiatives).

• "How do you see your UX leadership contributing to our goal of modernizing our B2B eCommerce experience?" (Connect your skills to their stated objectives).

• "Describe your experience working with Product Management and Engineering teams in an agile environment." (Highlight collaboration, communication, and iterative processes). Portfolio Presentation Strategy:

• Select Relevant Case Studies: Choose 2-3 projects that best demonstrate your strategic thinking, B2B/e-commerce experience, and impact.

• Structure Your Narrative: Clearly articulate the problem, your role, the user research, design process, solutions, and the measurable business outcomes.

• Quantify Impact: Be ready to discuss specific metrics and ROI where applicable.

• Highlight Collaboration: Explain how you worked with cross-functional teams.

• Be Prepared for Questions: Anticipate detailed questions about your design decisions, trade-offs, and challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, problem-solving skills specific to B2B e-commerce, and the ability to quantify the impact of design decisions.

📌 Application Steps

To apply for this operations position:

• Click the “Apply Now” button on the Oracle Cloud portal and follow the instructions.

• Tailor Your Resume: Ensure your resume highlights keywords related to UX Strategy, B2B eCommerce, User-Centered Design, Wireframing, Prototyping, Figma, Miro, and your 10+ years of experience. Quantify achievements where possible.

• Prepare Your Portfolio: Curate 2-3 strong case studies that showcase your UX process, strategic contributions, and measurable impact, ideally with B2B or e-commerce examples. Be ready to present this during the interview process.

• Research Office Depot: Understand ODP's B2B offerings (ODP Business Solutions), their market position, and their stated goals for digital transformation.

• Practice Your Narrative: Prepare to articulate your experience, design philosophy, and how you can contribute to Office Depot's B2B digital modernization efforts during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.