Senior Graphic Designer

📍 Job Overview

Job Title: Senior Graphic Designer

Company: Banner Health

Location: Phoenix, Arizona, United States

Job Type: Full time

Category: Marketing & Brand Design (Creative Operations)

Date Posted: 2026-08-17

Experience Level: 4+ Years Professional Experience

Remote Status: Hybrid (Remote with quarterly in-person meetings in Phoenix Metro area)

🚀 Role Summary

• This role is central to Banner Health's Brand Design function, focusing on creating and overseeing the development of high-quality, brand-compliant visual assets for both digital and print channels.

• The Senior Graphic Designer will translate creative briefs into compelling visual solutions, ensuring consistent brand expression across all touchpoints and supporting marketing, growth, and communications initiatives.

• This position requires strong collaboration with marketing, digital, and communications teams to understand project needs, participate in creative discussions, and deliver impactful work that aligns with Banner's mission to help people live healthier lives.

• The role involves managing multiple projects, preparing files for production, and staying current with design tools and industry best practices to drive creative quality and efficiency within an evolving in-house agency model.

📝 Enhancement Note: While the original listing is for a Graphic Designer, this enhancement frames it within a "Creative Operations" context, highlighting the process, project management, and vendor coordination aspects crucial for operations professionals. The "Hybrid" work arrangement is specified, emphasizing the need for candidates within a reasonable distance of Phoenix for in-person meetings.

📈 Primary Responsibilities

• Design and produce high-quality visual assets for digital and print channels, including social graphics, presentations, brochures, and campaign materials, translating creative briefs into effective visual solutions.

• Consistently apply and support the maintenance and evolution of Banner Health brand standards, ensuring visual consistency and adherence to approved visual identity guidelines.

• Prepare files for print and digital production, coordinating with approved vendors to ensure accurate output and maintain organized source files and production-ready assets.

• Partner with marketing, digital, and communications teams to understand project requirements, participate in creative brainstorming, and constructively incorporate feedback into revised designs.

• Drive continuous improvement by staying abreast of design tools and industry best practices, actively seeking opportunities to enhance creative quality and operational efficiency.

• Oversee the development of creative materials by approved Brand Design vendors, ensuring alignment with brand standards and project objectives.

• Support brand review processes, verifying that all creative materials, whether developed internally or by external agencies, meet established visual identity standards.

📝 Enhancement Note: These responsibilities are detailed to emphasize the operational aspects of design, such as vendor coordination, file management, adherence to brand standards (process governance), and cross-functional collaboration, which are key in operations roles.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, Visual Communications, or a related field, or an equivalent combination of education and experience.

Experience: Typically achieved through 4 or more years of professional graphic design experience, with a strong portfolio showcasing design and layout skills.

Required Skills:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• A strong portfolio demonstrating exceptional design and layout skills.

• Deep understanding of typography, color theory, and layout principles.

• Experience designing for both digital and print media.

• Meticulous attention to detail and commitment to high-quality standards.

• Effective communication and collaboration skills for cross-functional teamwork.

• Proven ability to manage multiple projects concurrently and meet deadlines. Preferred Skills:

• Experience in the healthcare industry or in regulated, multi-brand environments.

• Familiarity with motion graphics or video editing software.

• Basic understanding of UI/UX principles.

• Foundational knowledge of web design, HTML/CSS.

• Experience working within an in-house creative agency model.

📝 Enhancement Note: The preferred skills are highlighted to provide candidates with a competitive edge, particularly those with experience in regulated industries or integrated creative environments, which often mirror operational complexities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a breadth of design projects, demonstrating proficiency in brand identity systems, digital marketing assets (social media, web banners), and print collateral (brochures, presentations).

• Case studies that detail the design process, from initial brief interpretation and concept development to final execution and production, highlighting problem-solving approaches.

• Examples of work that adhere to strict brand guidelines and demonstrate an understanding of how design contributes to broader marketing and communication objectives.

• Visualizations of successful campaign assets or brand system implementations, showcasing the impact of design on brand recognition and engagement. Process Documentation:

• Ability to articulate and document design workflows, from brief intake to final asset delivery, including version control and feedback loops.

• Experience in preparing detailed production-ready files for various print and digital outputs, ensuring accuracy and efficiency in the handoff process.

• Demonstrated understanding of brand governance processes, including how to maintain consistency and manage brand assets across multiple platforms and channels.

📝 Enhancement Note: This section emphasizes the operational aspects of a design portfolio, focusing on process, documentation, and adherence to standards, which are critical for operations roles.

💵 Compensation & Benefits

Salary Range:

The estimated annual salary range for a Senior Graphic Designer in Phoenix, Arizona, based on industry benchmarks and experience level, is between $75,000 and $105,000. This estimate considers factors such as the 4+ years of required experience, the specific skills in Adobe Creative Suite and brand management, and the hybrid work model.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and holiday schedule.

• Retirement savings plan with company match (e.g., 401(k)).

• Opportunities for professional development, including training and workshops.

• Employee assistance program (EAP) for well-being support.

• Potential for participation in company-wide initiatives and brand evolution projects. Working Hours:

• Monday to Friday, 8:30 AM to 5:30 PM (Mountain Standard Time).

• 40 hours per week, with flexibility for project deadlines.

📝 Enhancement Note: Salary and benefits are presented with an operations perspective, emphasizing structure, planning, and long-term value. The salary range is an estimate based on the provided experience level and location, reflecting standard compensation practices for senior creative roles in major metropolitan areas.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare, specifically a large, nationally recognized healthcare system.

Company Size: Banner Health is a significant employer, indicating a complex organizational structure with established processes and a wide reach across its service areas. This size suggests opportunities for large-scale impact and exposure to diverse operational challenges.

Founded: Banner Health was founded in 1999 through the merger of two healthcare systems, building on a legacy of care and innovation. This history implies a stable, established organization with a forward-looking approach to healthcare delivery and brand management.

Team Structure:

• The role is within the Marketing & Brand Design department, part of the larger Corporate division.

• The Senior Graphic Designer will be part of an evolving "Brand Studio" functioning as an in-house agency model.

• This team collaborates closely with marketing strategists, writers, digital teams, and other creative partners, indicating a cross-functional and collaborative environment. Methodology:

• Emphasis on creating meaningful work that impacts patients, caregivers, physicians, and communities.

• Focus on brand identity and systems, ensuring visual consistency across diverse marketing and communication materials.

• Data-driven insights are implied through collaboration with marketing and digital teams to understand project needs and measure impact.

• Workflow optimization is suggested through the need for efficiency, staying current with design tools, and managing multiple projects.

Company Website: https://www.bannerhealth.com/

📝 Enhancement Note: The company context is framed to highlight the operational environment – large scale, structured, and focused on measurable impact. The "Brand Studio" concept suggests an agile, project-driven approach within a larger corporate framework.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as "Senior," indicating a level of expertise and autonomy beyond entry-level or mid-level design positions. It suggests a capacity for strategic thinking, mentoring junior staff, and leading design initiatives.

Reporting Structure: The Senior Graphic Designer reports to leadership within Brand Design and Brand Management, with significant collaboration across Marketing, Digital, and Communications teams. This structure allows for direct influence on brand strategy and execution.

Operations Impact: The work directly impacts how Banner Health communicates its mission, services, and values to patients, the public, and internal stakeholders. High-quality, brand-compliant design is crucial for building trust, enhancing patient experience, and driving business growth through effective marketing and communication campaigns.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in healthcare branding, digital design trends, and potentially motion graphics or UI/UX through project exposure and professional development.

• Leadership Potential: As a senior role, there's potential to mentor junior designers, lead creative projects, and contribute to the strategic direction of the Brand Studio.

• Cross-Functional Exposure: Collaboration with various departments offers broader understanding of healthcare operations and marketing strategies, paving the way for roles in creative direction, brand management, or even operations management within marketing.

📝 Enhancement Note: This analysis focuses on how a Senior Graphic Designer role contributes to operational goals and offers pathways for career progression within a large organization, emphasizing transferable skills relevant to operations.

🌐 Work Environment

Office Type: Hybrid model, with the primary work performed remotely. This offers flexibility while requiring periodic in-person collaboration.

Office Location(s): Phoenix Metro area is the hub for quarterly in-person meetings, suggesting a need for candidates to be within a reasonable commuting distance for these specific events. The primary office for administrative purposes is likely at 2901 N Central Ave, Phoenix.

Workspace Context:

• Remote work environment requires self-discipline, strong time management, and effective virtual communication tools.

• In-person meetings foster direct collaboration, brainstorming, and relationship-building with cross-functional teams and leadership.

• Access to a robust digital infrastructure and creative software is essential for remote productivity. Work Schedule:

• Standard business hours (Monday-Friday, 8:30 AM - 5:30 PM MST) are expected, with a 40-hour work week.

• Flexibility may be required to meet critical project deadlines, aligning with the operational demands of an in-house agency.

📝 Enhancement Note: The work environment description highlights the operational considerations of a hybrid role, focusing on self-management, communication protocols, and the balance between remote flexibility and in-person collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications, experience, and design aesthetic.

• Portfolio Presentation: Candidates will likely present their portfolio, discussing key projects, design process, and problem-solving approaches. This is a critical opportunity to showcase operational thinking behind design choices.

• Skills Assessment: Potential for a design challenge or a review of specific technical skills in Adobe Creative Suite.

• Behavioral/Situational Interviews: Questions will assess collaboration skills, ability to handle feedback, project management capabilities, and cultural fit within Banner Health's values.

• Final Interview: Discussion with hiring managers and key stakeholders to finalize selection.

Portfolio Review Tips:

• Structure Your Portfolio: Organize projects logically, perhaps by type (digital, print, brand systems) or by campaign. Include a brief overview for each project: client, objective, your role, and key outcomes.

• Showcase Process, Not Just Polish: For each significant project, explain your thought process, research, concept development, and how you iterated based on feedback or evolving requirements. This demonstrates operational thinking.

• Highlight Brand Adherence: Include examples where you successfully applied and maintained brand guidelines, especially in complex or multi-brand environments.

• Quantify Impact: Where possible, use data or metrics to demonstrate the effectiveness of your designs (e.g., increased engagement, successful campaign reach).

• Tailor to Banner Health: Review Banner Health's current branding and marketing efforts. Select portfolio pieces that align with their aesthetic and strategic direction, or explain how your skills can elevate it.

Challenge Preparation:

• Be prepared to discuss how you would approach a hypothetical design brief for a healthcare-related campaign.

• Practice articulating your design decisions, focusing on how they support strategic objectives and adhere to brand standards.

• Consider how you would manage multiple competing design requests and prioritize tasks effectively.

📝 Enhancement Note: This section provides actionable advice for operations-minded candidates, emphasizing the demonstration of process, problem-solving, and measurable impact within their portfolio and during interviews.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite:

  • Photoshop: For image editing, manipulation, and digital asset creation.
  • Illustrator: For vector graphics, logos, icons, and complex illustrations.
  • InDesign: For page layout, brochure design, presentations, and print collateral.

• Project Management Software: While not explicitly mentioned, proficiency in using tools like Asana, Trello, Jira, or similar for tracking projects, deadlines, and team collaboration is highly beneficial.

• Collaboration Platforms: Microsoft Teams, Slack, or similar for virtual communication and team interaction.

Analytics & Reporting:

• Web Analytics Tools (e.g., Google Analytics): Basic understanding of how digital assets perform and how to interpret basic metrics is advantageous.

• Reporting Dashboards: Familiarity with creating or interpreting reports on asset usage or campaign performance.

CRM & Automation:

• Brand Asset Management (DAM) Systems: Experience with systems for storing, organizing, and distributing brand assets is a plus.

• Marketing Automation Platforms: Awareness of how design assets integrate into marketing automation workflows.

📝 Enhancement Note: The tools section is expanded to include operational aspects like project management and collaboration platforms, crucial for efficient workflow in a hybrid and cross-functional environment.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to producing high-quality, error-free work that consistently meets brand standards and project objectives.

• Collaboration & Partnership: Valuing teamwork and open communication with marketing strategists, writers, digital teams, and vendors to achieve shared goals.

• Innovation & Continuous Improvement: Embracing new design techniques, technologies, and efficient workflows to enhance creative output and operational effectiveness.

• Patient-Centricity: A core value that drives the creation of meaningful and impactful designs that support Banner Health's mission of helping people live healthier lives.

• Brand Integrity: Upholding and championing the Banner Health brand to ensure consistent and trustworthy communication across all touchpoints.

Collaboration Style:

• Cross-functional Integration: Actively engaging with diverse teams to understand their needs and contribute design expertise to broader marketing and communication initiatives.

• Feedback-Oriented: Openness to receiving and providing constructive criticism to refine designs and improve project outcomes.

• Agile & Responsive: Ability to adapt to changing project requirements and deadlines within the dynamic environment of an in-house creative studio.

📝 Enhancement Note: This section translates general company values into operational behaviors expected from a Senior Graphic Designer, focusing on process, teamwork, and impact.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Consistency with Creative Innovation: Ensuring all designs adhere strictly to brand guidelines while still being fresh, engaging, and effective.

• Managing Multiple Stakeholder Needs: Juggling requests and feedback from various departments, each with its own priorities and perspectives.

• Adapting to Evolving Digital Landscapes: Staying current with new digital platforms, design trends, and best practices for social media and web content.

• Remote Collaboration Effectiveness: Maintaining strong communication and collaboration with team members and stakeholders when working remotely, with occasional in-person needs.

Learning & Development Opportunities:

• Advanced Design Software & Techniques: Training in new features of Adobe Creative Suite or exploring specialized design software.

• Healthcare Marketing & Branding: Gaining deeper insights into the unique challenges and opportunities of marketing within the healthcare sector.

• Project Management & Workflow Optimization: Developing skills in managing complex projects, improving efficiency, and streamlining creative processes.

• Leadership & Mentorship: Opportunities to guide junior designers and take on leadership roles in project execution.

📝 Enhancement Note: Challenges are framed as opportunities for skill development, aligning with an operations mindset of problem-solving and continuous improvement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex creative brief into a compelling visual concept. What was your process, and what was the outcome?" (Focus on process, problem-solving, and results).

• "How do you ensure brand consistency across multiple projects and channels, especially when working with external vendors?" (Highlight process, governance, and vendor management).

• "Walk us through a project where you received significant feedback that required a major revision. How did you handle it, and what did you learn?" (Demonstrate adaptability, collaboration, and learning from feedback). Company & Culture Questions:

• "What interests you about Banner Health's mission and how you believe design can contribute to it?" (Research Banner's values and connect your work to their impact).

• "How would you approach collaborating with marketing strategists and writers to develop integrated campaign materials?" (Emphasize cross-functional communication and teamwork).

• "Describe your experience working in a hybrid or remote environment. What strategies do you use to stay productive and connected?" (Highlight self-management and communication skills). Portfolio Presentation Strategy:

• Tell a Story: For each project, explain the "why" behind your design choices, the challenges faced, and the impact achieved.

• Demonstrate Process: Show sketches, mood boards, or early concepts to illustrate your design journey. This showcases your operational approach to creative problem-solving.

• Highlight Key Skills: Explicitly point out how your work demonstrates proficiency in Adobe Creative Suite, typography, layout, and brand adherence.

• Quantify Results: If possible, present metrics or testimonials that show the effectiveness of your designs.

• Be Prepared for Technical Questions: Know the specifics of the software you used and why you chose certain tools or techniques.

📝 Enhancement Note: Interview preparation advice is geared towards demonstrating operational thinking, process ownership, and strategic contribution, not just aesthetic talent.

📌 Application Steps

To apply for this Senior Graphic Designer position:

• Submit your application through the Banner Health careers portal link provided.

• Customize Your Resume: Tailor your resume to highlight experience in graphic design, brand management, Adobe Creative Suite proficiency, project management, and any relevant healthcare or multi-brand environment experience. Use keywords from the job description.

• Prepare Your Portfolio: Curate a strong portfolio that showcases your best work, focusing on projects that demonstrate your design process, problem-solving skills, adherence to brand standards, and impact. Ensure it's easily accessible online.

• Research Banner Health: Familiarize yourself with Banner Health's mission, values, current branding, and recent marketing campaigns. Understand their role in the healthcare industry.

• Practice Your Narrative: Prepare to discuss your portfolio projects in detail, focusing on the operational aspects of your design process, collaboration, and the outcomes achieved.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions tailored for operations professionals. All details should be verified directly with Banner Health before making application decisions.

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