Senior Director, UX & Product Design

📍 Job Overview

Job Title: Senior Director, UX & Product Design

Company: Docebo

Location: Toronto, Ontario, Canada

Job Type: FULL_TIME

Category: Product Design & User Experience Operations

Date Posted: 2026-03-23

Experience Level: 10+ years

🚀 Role Summary

• Lead transformative UX/UI strategy for an AI-powered learning platform, integrating usability, beauty, and innovation to set industry standards.

• Build and scale a world-class, AI-centric design organization that prioritizes human creativity and customer-centricity.

• Establish and champion a measurement-first culture, defining UX KPIs, usability metrics, adoption, retention, and win rates to demonstrate direct business impact.

• Drive innovation by identifying industry shifts and emerging technologies, ensuring the platform remains a market leader.

• Transform and evangelize the Design System as a strategic asset, enhancing consistency, accessibility, and development efficiency across Product and Engineering.

📝 Enhancement Note: While the role is titled "Senior Director, UX & Product Design," the emphasis on "transformation strategy," "measurable impact," "commercial acumen," and "cross-functional leadership" strongly indicates a need for operational excellence within the design function. This role is not just about creative output but about operationalizing design as a strategic business driver, aligning closely with Revenue Operations and GTM strategies by directly impacting product adoption, customer retention, and ultimately, revenue growth. The AI integration aspect also points towards a forward-thinking operational approach to design.

📈 Primary Responsibilities

• Define and execute a comprehensive UX/UI transformation strategy that aligns with Docebo's AI-driven learning platform vision and overall business objectives.

• Cultivate and lead a global design team, fostering an AI-empowered, customer-first culture that emphasizes human creativity and innovation.

• Develop and implement robust frameworks for tracking and reporting on key UX performance indicators (KPIs), including usability, adoption rates, customer satisfaction, and win rates, linking design outcomes to tangible business results.

• Drive continuous improvement and innovation by staying abreast of industry trends, emerging technologies (especially AI), and competitive landscapes to ensure Docebo's platform remains cutting-edge.

• Champion the evolution and strategic utilization of the Design System, ensuring consistency, accessibility, and efficiency while fostering strong adoption and collaboration with Product and Engineering teams.

• Serve as the primary design advocate in executive-level discussions, influencing product strategy and ensuring user experience remains a foundational pillar of product development.

• Collaborate closely with Product Management, Engineering, Marketing, Revenue, and Support teams to gather insights, align on user needs, and ensure a cohesive and exceptional customer journey.

• Manage the design department's budget, tools, and resources effectively, planning for smart scaling to support transformation initiatives and talent development.

📝 Enhancement Note: The emphasis on "linking design outcomes directly to business results," "commercial acumen," and "learning from our Revenue and Support functions to pinpoint key challenges" highlights the critical need for this role to operate with a strong understanding of revenue generation and customer success operations. This implies a responsibility to translate design initiatives into measurable improvements in conversion rates, customer retention, and overall customer lifetime value, requiring a data-driven and operationally-minded approach.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field.

Experience: 10–12 years in design, with 6–8 years in senior strategic leadership roles, specifically within SaaS environments.

Required Skills:

• Proven leadership experience in executing large-scale design transformations within SaaS companies.

• Deep expertise in UX strategy, human-centered design principles, and multidisciplinary team leadership.

• Strong commercial acumen to effectively tie design decisions and outcomes directly to business objectives and revenue growth.

• Demonstrated ability to build, scale, and inspire high-performing, global design organizations.

• Proficiency in developing and managing Design Systems, ensuring consistency, accessibility, and developer efficiency.

• Expertise in establishing and utilizing UX KPIs, usability metrics, adoption, retention, and win rates for data-driven decision-making.

• Excellent cross-functional leadership and collaboration skills, with the ability to influence and align stakeholders across Product, Engineering, Marketing, Sales, and Support.

• Strong understanding of AI technologies and their application in enhancing user experiences.

Preferred Skills:

• Experience with emerging technologies and trendspotting within the learning technology (EdTech) and AI sectors.

• Familiarity with Agile development methodologies and their integration with design processes.

• A strong understanding of accessibility standards and best practices.

• Experience in driving cultural change within design teams and across organizations.

• Ability to translate qualitative insights and quantitative data into compelling narratives and strategic recommendations.

📝 Enhancement Note: The requirement for "commercial acumen to tie design decisions directly to business outcomes" and "demonstrate obsession with our customers by learning from our Revenue and Support functions" suggests that candidates should have experience working closely with GTM (Go-To-Market) teams. This implies a need to understand sales pipelines, customer onboarding, churn reduction strategies, and customer success metrics, which are core to Revenue Operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing not only design excellence but also evidence of significant organizational transformation driven by design leadership.

• Case studies demonstrating the strategic implementation of UX/UI transformations, including the vision, execution, and measurable impact on business metrics.

• Examples of how design has been leveraged as a competitive advantage, directly contributing to product adoption, customer retention, and revenue growth.

• Documentation of experience in building and scaling design functions, including team structure, process definition, and operational efficiency improvements.

Process Documentation:

• Demonstrations of how you have defined and driven UX/UI strategy, including alignment with company goals and executive buy-in processes.

• Frameworks or examples of how you have established measurement systems for UX KPIs, usability metrics, adoption, retention, and win rates.

• Examples of cross-functional collaboration processes, illustrating how design integrates with Product, Engineering, Marketing, Revenue, and Support.

• Documentation of how you have fostered an AI-first and future-oriented design culture, including experimentation with new technologies.

• Outlines of your approach to budget management, resource allocation, and scaling design operations effectively.

📝 Enhancement Note: Given the emphasis on "measurable impact" and "linking design outcomes directly to business results," the portfolio should strongly feature case studies that quantify the ROI of design initiatives. This includes demonstrating improvements in conversion rates, user engagement, customer satisfaction scores (CSAT/NPS), and reduced customer churn, all of which are key metrics tracked by Revenue Operations.

💵 Compensation & Benefits

Salary Range: $211,000 - $261,000 CAD per year.

Benefits:

• Employee Share Purchase Plan (ESPP) with a 15% discount.

• Competitive compensation package, including salary and potential equity components.

• Comprehensive health benefits (medical, dental, vision) to support physical, mental, and financial well-being.

• Generous paid vacation days for rest and rejuvenation.

• Two company-wide "Docebo Days" for collective time off.

• Floating holidays to accommodate diverse cultural celebrations and personal needs.

• Birthday off to celebrate individual milestones.

• Family leave coverage to support new parents.

• Access to Employee Resource Groups (ERGs) such as PRIDE, DWA, BIDOC, and Green Ambassadors for community building.

• Company-wide events to foster connection and engagement.

• Early start to weekends with 4:30 PM Fridays (for eligible employees).

• New-hire swag and access to an internal swag store.

Working Hours: Standard 40-hour work week, with a 4:30 PM Friday finish for eligible employees.

📝 Enhancement Note: The salary range provided is competitive for a Senior Director level role in Toronto, Canada, particularly in the tech sector. The inclusion of an Employee Share Purchase Plan (ESPP) at a discount and a "competitive compensation package" suggests a strong emphasis on financial rewards tied to company performance, a concept often managed and tracked by Finance and Revenue Operations. The comprehensive benefits package underscores Docebo's commitment to employee well-being, which can indirectly impact productivity and retention, key operational concerns.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software as a Service (SaaS), specifically focused on Artificial Intelligence (AI) powered Learning Management Systems (LMS) and corporate e-learning solutions. Docebo operates within the rapidly evolving EdTech and HR Tech sectors.

Company Size: Over 900 employees globally ("900+ Docebians"). This indicates a mid-to-large-sized organization with established processes but still agile enough for significant transformation initiatives.

Founded: Docebo was founded with a vision to leverage AI for better learning experiences. The company has achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), signifying significant growth, maturity, and public scrutiny regarding its operational and financial performance.

Team Structure:

• The Design team is part of a larger global organization, likely reporting up through Product or a dedicated Design function. This role is a Senior Director, implying leadership over multiple design leads or a significant portion of the design organization.

• The role emphasizes close collaboration with Product, Engineering, Marketing, Revenue, and Support functions, indicating a matrixed organizational structure where cross-functional partnership is essential for success.

Methodology:

• AI-Powered Learning: Core to the company's product strategy and operational delivery.

• Human-Centered Design: A stated principle, ensuring user needs are paramount.

• Data-Driven Decision Making: Emphasis on "measurement-first culture," "UX KPIs," and "quantitative data," aligning with operational excellence.

• Agile Methodologies: Implied through collaboration with Product and Engineering, common in SaaS development.

• Continuous Improvement: A cultural value that should permeate design and operational processes.

Company Website: https://www.docebo.com/

📝 Enhancement Note: Docebo's identity as an AI-powered SaaS company in the EdTech space means that operational efficiency, scalability, and data utilization are paramount. The company's public listing and growth trajectory suggest a mature operational framework, where design leadership is expected to contribute directly to key business metrics like customer acquisition cost (CAC), customer lifetime value (CLTV), and net revenue retention (NRR). The "Docebo Heart" values suggest a collaborative environment where operational processes are built on trust and open communication.

📈 Career & Growth Analysis

Operations Career Level: This role is a Senior Director level position within the Product Design and UX function. It signifies a strategic leadership role responsible for shaping the overarching design vision, managing a significant team, and influencing company-wide product strategy. It sits at the intersection of creative execution and business operations, requiring a blend of visionary thinking and pragmatic implementation.

Reporting Structure: While not explicitly stated, a Senior Director of UX & Product Design typically reports to a VP of Product, Chief Product Officer (CPO), or potentially a Chief Design Officer (CDO) if such a role exists. This position will have direct reports, likely consisting of Design Managers and/or senior individual contributors. The role's success is heavily dependent on its ability to collaborate effectively with other senior leaders, including those in Engineering, Product Management, Marketing, and crucially, Revenue and Sales Operations.

Operations Impact: The impact of this role is profound and directly tied to operational outcomes:

• Revenue Growth: By enhancing product usability, desirability, and perceived value, this role directly influences customer acquisition, conversion rates, and expansion revenue.

• Customer Retention & Loyalty: Superior user experiences contribute to higher customer satisfaction, reduced churn, and increased customer lifetime value, which are core metrics for Revenue Operations.

• Operational Efficiency: A well-managed Design System and streamlined design processes improve development velocity, reduce rework, and lower the cost of product development, contributing to overall business efficiency.

• Market Leadership: Driving innovation through design ensures Docebo remains competitive and a leader in the AI-powered learning platform space, impacting market share and brand perception.

Growth Opportunities:

• Leadership Expansion: Potential to grow into a VP-level role or oversee a broader portfolio of product-related functions.

• Strategic Influence: Opportunity to significantly shape the future product roadmap and company strategy through design advocacy and data-driven insights.

• Industry Recognition: Leading design for a prominent AI-driven SaaS company can lead to industry speaking engagements, publications, and personal brand building.

• Skill Development: Deepening expertise in AI integration within design, scaling global design operations, and advanced cross-functional leadership.

• Mentorship: Opportunities to mentor and develop a team of talented designers, fostering the next generation of design leaders.

📝 Enhancement Note: The "Operations Impact" section is critical for candidates to understand how their role as a design leader directly contributes to business operations, particularly revenue generation and customer retention. Highlighting metrics like CLTV and NRR, which are central to Revenue Operations, provides a clear link between design excellence and business success.

🌐 Work Environment

Office Type: Docebo offers a "TELECOMMUTE" job type, indicating a remote-first or fully remote work arrangement, with the requirement that the employee be located within Canada. This suggests a highly distributed workforce where asynchronous communication and robust digital collaboration tools are essential.

Office Location(s): While the role is remote within Canada, Docebo has offices across North America, EMEA, and APAC. The specific company headquarters is in Toronto, Ontario, Canada. This distributed model necessitates a strong emphasis on virtual collaboration and digital workspace management.

Workspace Context:

• Virtual Collaboration: The remote nature of the role necessitates proficiency in using virtual collaboration tools (e.g., Slack, Teams, Zoom, Miro, Figma for real-time collaboration).

• Digital Tool Stack: Access to and effective use of a sophisticated digital tool stack for design, project management, and communication is crucial.

• Autonomy and Self-Management: Remote work requires a high degree of self-discipline, time management, and proactive communication to maintain team cohesion and project momentum.

• Inclusivity in Remote Settings: The company's commitment to diversity and inclusion will extend to ensuring remote employees feel connected and have equal opportunities for engagement and growth.

Work Schedule: The role specifies a standard 40-hour work week, with a perk of 4:30 PM Fridays for eligible employees. While the work is remote, maintaining consistent availability during core business hours for collaboration within the Toronto timezone (America/Toronto) is likely expected, alongside flexibility for global team interactions.

📝 Enhancement Note: The "TELECOMMUTE" status and Canadian location for this Senior Director role mean that the candidate must be comfortable and effective in a fully remote, asynchronous work environment. This implies a need for strong self-management skills, excellent written and verbal communication, and the ability to foster team culture and collaboration digitally, all of which are key operational considerations for managing distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, CV, and portfolio to assess alignment with the role's strategic and leadership requirements.

• Hiring Manager Interview: A discussion with the hiring manager (likely a VP or CPO) to delve into your leadership philosophy, strategic vision for UX/Product Design, and experience with organizational transformation. Expect questions on your approach to AI integration and customer-centricity.

• Cross-Functional Interviews: Interviews with key stakeholders from Product Management, Engineering, Marketing, and potentially Revenue/Sales leadership. These sessions will assess your collaborative capabilities, ability to communicate design's business value, and understanding of Go-To-Market (GTM) operations.

• Design Team/Leadership Panel: Discussions with other design leaders or senior team members to evaluate your leadership style, team-building approach, and Design System expertise.

• Executive Presentation/Case Study: A potential final stage involving a presentation of a past transformation project or a hypothetical case study addressing a key strategic challenge for Docebo. This assesses your strategic thinking, communication skills, and ability to connect design to business outcomes.

Portfolio Review Tips:

• Focus on Transformation: Highlight projects where you led significant design or organizational change, not just individual product features. Showcase the "before" and "after" with clear metrics.

• Quantify Impact: For each case study, provide specific, measurable results. Use metrics relevant to business operations: e.g., "Increased user adoption by X%," "Reduced customer churn by Y%," "Improved conversion rates by Z%," "Streamlined development cycle by X weeks."

• Demonstrate Strategic Vision: Explain why you made certain design decisions from a business and operational perspective, not just a user experience one. How did your strategy align with revenue goals or market positioning?

• Showcase Leadership & Collaboration: Include examples of how you built and led teams, fostered collaboration across departments (especially with Product, Engineering, and GTM functions), and managed stakeholders.

• Design System as a Strategic Asset: If applicable, detail your experience with Design Systems, emphasizing how they drove efficiency, consistency, and scalability across the organization.

• AI Integration: If you have experience integrating AI into design processes or products, showcase this prominently.

Challenge Preparation:

• Strategic Vision Exercise: Be prepared to articulate your vision for the future of UX/Product Design at an AI-driven SaaS company like Docebo. Think about how design can be a primary driver of competitive advantage.

• Business Acumen: Practice articulating how design decisions directly contribute to business metrics (revenue, retention, market share). Understand key SaaS metrics.

• Change Management: Be ready to discuss how you have managed significant organizational or process change, including navigating resistance and maintaining team morale.

• Stakeholder Management: Prepare examples of how you have successfully influenced and collaborated with senior leaders across different functions (especially Product, Engineering, Sales, and Marketing).

📝 Enhancement Note: The emphasis on "demonstrate obsession with our customers by learning from our Revenue and Support functions" and "connect design outcomes directly to business results" means interview preparation should heavily focus on quantifying design's impact on revenue, retention, and customer satisfaction. Candidates should be ready to discuss how their design strategies align with and support GTM and Revenue Operations objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma (highly likely given industry trends and collaboration needs), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• Prototyping & User Testing Tools: InVision, Maze, UserTesting.com, or similar platforms for rapid prototyping, user flow analysis, and qualitative feedback gathering.

• Collaboration & Whiteboarding Tools: Miro, Mural for remote brainstorming, workshops, and process mapping.

• Project Management & Workflow Tools: Jira, Asana, Trello, or similar for managing design sprints, backlogs, and cross-functional task dependencies.

Analytics & Reporting:

• Product Analytics Platforms: Amplitude, Mixpanel, Google Analytics, or similar for tracking user behavior, feature adoption, conversion funnels, and identifying areas for UX improvement.

• UX Metrics & Insights Tools: Tools for collecting and analyzing usability data, A/B testing results, and customer feedback (e.g., Hotjar, SurveyMonkey, Qualtrics).

• Business Intelligence (BI) Tools: Tableau, Power BI, or internal dashboards for visualizing data and reporting on design's impact on business KPIs.

CRM & Automation:

• CRM Systems: While not directly managed by design, familiarity with CRM systems like Salesforce or HubSpot is beneficial for understanding customer data, sales processes, and support interactions that inform design decisions.

• Marketing Automation Platforms: Understanding how marketing automation impacts customer journeys can be useful for designing integrated experiences.

• Integration Tools: Awareness of how different systems (CRM, Product, Marketing) integrate is helpful for designing seamless user journeys.

📝 Enhancement Note: The successful candidate will need to be proficient with modern design tools and have a strong understanding of product analytics. The ability to leverage data from these tools to inform design strategy and demonstrate ROI is crucial for this role, aligning directly with the operational demands of a data-driven organization and the requirements of Revenue Operations.

👥 Team Culture & Values

Operations Values:

• Innovation, Simplicity, Accountability, Togetherness, Curiosity, Impact: These are Docebo's six core values. For this role, they translate to:

  • Innovation & Curiosity: Driving forward-thinking design, exploring AI's potential, and challenging the status quo.
  • Simplicity: Creating intuitive, user-friendly experiences that reduce complexity for learners and administrators.
  • Accountability & Impact: Taking ownership of design outcomes, measuring their business impact, and driving tangible results.
  • Togetherness: Fostering strong cross-functional collaboration and building a cohesive, high-performing design team.

• Trust by Default & Assume Positive Intent: These principles from the "Docebo Heart" culture foster an environment of psychological safety, essential for creative problem-solving and open feedback.

• Customer-Obsessed: A core tenet for this role, ensuring user needs are at the forefront of all design decisions and operational processes.

• Data-Informed, Not Data-Defined: Balancing creative vision with empirical evidence, using data to guide but not dictate design choices.

Collaboration Style:

• Cross-Functional Integration: The role demands a highly collaborative approach, acting as a bridge between design, Product, Engineering, Marketing, and critically, Revenue and Sales Operations.

• Design as a Partner: Design is positioned not as a service provider, but as a strategic partner in product development and business growth.

• Feedback Culture: Encouraging open dialogue, constructive feedback, and continuous improvement within the design team and across departments.

• Shared Ownership: Promoting a sense of collective responsibility for product success, where design's contributions are integrated into broader business objectives.

📝 Enhancement Note: The emphasis on "Impact," "Accountability," and "Customer-Obsessed" directly aligns with the operational focus of Revenue Operations and GTM roles. Candidates should be prepared to discuss how they operationalize these values to drive measurable business outcomes and demonstrate design's direct contribution to revenue and customer success.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Global Design Operations: Building and managing a world-class, AI-centric design organization across different time zones and cultures presents significant operational challenges.

• Balancing Innovation with Pragmatism: Driving bold UX/UI transformations while ensuring feasibility, development efficiency, and alignment with business goals requires constant strategic navigation.

• Demonstrating ROI of Design: Quantifying and communicating the direct business impact of design initiatives, particularly in relation to revenue and customer retention, can be an ongoing challenge.

• Integrating AI Seamlessly: Effectively incorporating AI into the product experience in a way that enhances usability and value without alienating users or creating complexity.

• Driving Organizational Change: Leading a significant design transformation requires influencing stakeholders across various departments and overcoming potential resistance to change.

Learning & Development Opportunities:

• Advanced AI in Design: Deepen expertise in leveraging AI tools and methodologies to enhance design processes and product experiences.

• Strategic Leadership in SaaS: Develop advanced skills in shaping product strategy, managing large teams, and driving business growth within a rapidly evolving SaaS market.

• Cross-Functional Influence: Hone skills in stakeholder management, executive communication, and building strong partnerships with GTM and operational teams.

• Design System Evolution: Lead the strategic development and adoption of a sophisticated Design System, acting as an evangelist and driving its impact across the organization.

• Industry Thought Leadership: Opportunity to represent Docebo at industry events and contribute to the broader conversation around AI in design and future of learning.

📝 Enhancement Note: The challenges listed, particularly "Demonstrating ROI of Design" and "Scaling Global Design Operations," directly overlap with key concerns for Revenue Operations and GTM strategy. Candidates should be prepared to discuss their strategies for overcoming these challenges, showcasing operational rigor and a data-driven approach.

💡 Interview Preparation

Strategy Questions:

• "Describe your vision for transforming the UX/UI of an AI-powered SaaS learning platform. How would you align this vision with Docebo's business objectives and drive executive buy-in?"

  • Preparation: Articulate a clear, forward-thinking vision. Connect design initiatives to specific business outcomes like market share growth, customer acquisition, or competitive differentiation. Detail your approach to stakeholder management and securing executive sponsorship.

• "How would you build and scale a world-class, AI-centric design organization? What are the key operational considerations for managing a global, distributed design team?"

  • Preparation: Discuss team structure, talent acquisition, talent development, fostering culture, and operationalizing collaboration for remote/hybrid teams. Emphasize how AI can be integrated into the design workflow itself.

• "How do you measure the impact of design on business results? Walk us through your framework for UX KPIs, usability metrics, adoption, retention, and win rates, and how you connect these to revenue."

  • Preparation: Be ready to present specific examples of metrics you've tracked and how they influenced strategic decisions. Show how design directly impacts key business operations metrics like CLTV, NRR, and CAC.

Company & Culture Questions:

• "How do you embody Docebo's values (Innovation, Simplicity, Accountability, Togetherness, Curiosity, Impact) and the 'Docebo Heart' principles (trust by default, assume positive intent) in your leadership style and team management?"

  • Preparation: Provide specific anecdotes that demonstrate your alignment with these values. Discuss how you foster psychological safety and collaboration within your teams.

• "How do you ensure design remains customer-obsessed, especially when learning from Revenue and Support functions? How do you translate customer insights into actionable design strategies?"

  • Preparation: Discuss your methods for gathering customer feedback, working with GTM teams, and prioritizing user needs in product development, emphasizing how this impacts customer retention and satisfaction.

Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio around key transformation initiatives. For each project, clearly outline the problem, your strategic approach, the execution (including team and process), and most importantly, the quantifiable results and business impact.

• Quantify Everything: Use hard numbers to demonstrate success. Instead of "improved user experience," say "increased user engagement by 25%," "reduced task completion time by 30%," or "contributed to a 10% increase in customer retention."

• Tell a Story: Frame your projects as narratives. Explain the 'why' behind your decisions, the challenges you faced, and how you overcame them. Highlight your leadership and collaborative efforts.

• Connect to Business Operations: Explicitly link your design outcomes to business objectives like revenue growth, customer acquisition, retention, and operational efficiency. Show how design acts as a strategic lever for the business.

• Focus on Scalability and AI: If discussing Design Systems or AI integration, emphasize how these elements contribute to organizational scalability and future-proofing the product.

📝 Enhancement Note: The interview preparation strongly emphasizes linking design strategy to business operations and revenue. Candidates must be prepared to discuss their understanding of SaaS metrics, GTM strategies, and how design leadership can directly contribute to financial success and customer retention, demonstrating a strong operational mindset.

📌 Application Steps

To apply for this Senior Director, UX & Product Design position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in leading large-scale design transformations, managing global teams, and demonstrating measurable business impact (especially on revenue and retention). Focus on case studies that showcase strategic leadership and operational excellence within SaaS environments.

• Resume Optimization: Ensure your resume clearly articulates your 10+ years of design experience and 6-8 years of senior strategic leadership. Use keywords from the job description such as "UX Strategy," "Product Design," "Design Leadership," "AI Integration," "SaaS Transformation," and "Commercial Acumen." Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your vision for design leadership, your approach to operationalizing design for business impact, and your experience collaborating with GTM and revenue-focused teams. Prepare specific examples that demonstrate your alignment with Docebo's values and culture.

• Company Research: Deeply understand Docebo's AI-powered learning platform, its market position, and its business objectives. Familiarize yourself with their stated values and culture ("Docebo Heart"). Research their recent performance and industry trends in EdTech and AI.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.