seasonal PT Framer

📍 Job Overview

Job Title: Seasonal PT Framer

Company: Michaels Stores

Location: Bakersfield-9350 Rosedale Hwy, Bakersfield, California, United States

Job Type: Part-time, Seasonal

Category: Retail Operations / Custom Framing

Date Posted: August 26, 2026

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is a critical part of the in-store retail operations team, focusing on customer engagement and fulfillment of custom framing services.

• Responsibilities include direct customer interaction for sales and service, alongside hands-on involvement in store operations, merchandising, and specialized custom framing production.

• The position requires proficiency in point-of-sale (POS) systems for efficient cash handling and customer checkout, as well as an understanding of retail operational standards.

• Emphasis is placed on contributing to a positive customer experience, maintaining store presentation, and supporting omni-channel initiatives like Buy Online Pickup in Store (BOPIS).

📝 Enhancement Note: While the title suggests "Framer," the core responsibilities indicate a broader retail associate role with specialized duties in custom framing, requiring cross-training. This is a seasonal, part-time position, suitable for individuals seeking flexible work during peak retail periods.

📈 Primary Responsibilities

• Deliver exceptional customer service by assisting shoppers in locating products, providing solutions, and ensuring a positive store experience.

• Execute fast and friendly checkout processes, including accurate cash handling and adherence to financial transaction standards.

• Promote customer loyalty by actively enrolling individuals in the Rewards program and Private Label Credit Cards, clearly articulating their benefits.

• Educate customers on the Voice of Customer (VOC) survey to gather valuable feedback for continuous improvement.

• Support omni-channel strategies by facilitating processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

• Actively participate in the receiving and stocking of merchandise, including efficient truck unloading and adherence to planogram (POG) execution.

• Maintain store presentation and recovery standards through diligent merchandise return/go-back processes and general store upkeep.

• Execute Store In Stock Optimization (SISO) and AD set duties as assigned to ensure product availability and visual merchandising standards.

• Contribute to loss prevention and safety initiatives, adhering to all Standard Operating Procedures (SOPs) and company policies.

• Engage positively with team members and customers, embodying company values, maintaining respect, and serving as a role model.

• Receive cross-training in Custom Framing, encompassing both sales consultations and production tasks to support this specialized department.

📝 Enhancement Note: The responsibility list clearly indicates a dual role, requiring both general sales floor duties and specialized custom framing skills. The emphasis on SOPs and company policies suggests a need for attention to detail and process adherence.

🎓 Skills & Qualifications

Education: High school diploma or equivalent is typically preferred for entry-level retail positions, though not explicitly stated as a requirement.

Experience: Previous retail or customer service experience is preferred, indicating a need for foundational customer interaction skills.

Required Skills:

• Strong customer service orientation with a proven ability to engage and assist shoppers.

• Proficient cash handling and point-of-sale (POS) system operation.

• Effective communication and interpersonal skills for customer and team interaction.

• Ability to work in a fast-paced retail environment, managing multiple tasks simultaneously.

• Basic merchandising and stocking skills to maintain store presentation.

• Understanding of and adherence to Standard Operating Procedures (SOPs).

• Physical stamina to stand for extended periods, lift heavy items, and perform repetitive tasks. Preferred Skills:

• Prior experience in custom framing sales or production.

• Familiarity with omni-channel retail processes (BOPIS, SFS).

• Knowledge of inventory management principles.

• Experience with planogram execution and visual merchandising.

• Familiarity with retail safety and loss prevention protocols.

📝 Enhancement Note: Given the "Entry Level (0-2 years)" experience inferred from the AI data and the nature of the role, formal educational requirements are likely minimal. The emphasis on "preferred" retail/customer service experience suggests that strong interpersonal skills and a willingness to learn are highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documentation of successful customer service interactions, highlighting problem-solving and customer satisfaction achievements.

• Examples of cash handling accuracy and efficiency in previous retail roles.

• Case studies demonstrating proficiency in sales, particularly in promoting loyalty programs or credit card sign-ups.

• Evidence of contributions to store recovery, merchandising, or stock management processes, showcasing efficiency and attention to detail.

• For candidates with framing experience, a portfolio showcasing custom framing projects, design concepts, and production capabilities would be highly advantageous. Process Documentation:

• Ability to follow and execute Standard Operating Procedures (SOPs) for all job functions, from customer service to stock management.

• Understanding and application of processes for omni-channel fulfillment (BOPIS, SFS).

• Documentation of participation in inventory management tasks, including truck unloading and stocking.

• Adherence to established processes for merchandise return and store recovery.

• Familiarity with safety protocols and the interactive process for reasonable accommodations.

📝 Enhancement Note: For a seasonal, entry-level role, a formal "portfolio" might not be strictly required. However, candidates should be prepared to discuss past experiences and demonstrate their understanding of retail processes through their resume and interview responses. For the framing aspect, any visual examples or descriptions of past projects would be beneficial.

💵 Compensation & Benefits

Salary Range: $16.90 - $19.70 per hour. This range reflects current market rates for entry-level retail positions with customer-facing responsibilities and specialized duties in the Bakersfield, California area, considering the company's positioning and the seasonal nature of the role.

Benefits:

• 401(k) with employer match: Offers long-term financial planning support.

• Employee Assistance Program (EAP): Provides confidential support for personal and work-related issues.

• Medical coverage: Health insurance options for eligible team members.

• Dental coverage: Specialized care for oral health.

• Vision coverage: Supports eye health and provides for corrective lenses.

• Telemedicine services: Convenient access to healthcare professionals remotely.

• Flexible spending accounts (FSAs): Allows pre-tax contributions for healthcare or dependent care expenses.

• Commuter benefits: Assistance with transportation costs to and from work.

• Tuition assistance: Support for continuing education and skill development.

• Adoption assistance: Financial aid for team members pursuing adoption.

• Employee discounts: Significant savings on Michaels products and services.

Working Hours: This is a part-time position. The AI data suggests an average of 40 hours per week, which may be higher than typical for a "PT" role, indicating potential for full-time hours or consistent part-time scheduling during the seasonal period. Exact hours will vary based on business needs and scheduling.

📝 Enhancement Note: The stated salary range is competitive for entry-level retail in Bakersfield, CA. The comprehensive benefits package, especially for a part-time role, is a significant draw, suggesting Michaels values employee well-being and retention. The mention of "40 hours" for a "PT" role is unusual and could indicate a misunderstanding in the source data or a specific seasonal designation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Arts and Crafts Retail. Michaels operates as a dominant player in the North American arts and crafts market, catering to hobbyists, DIY enthusiasts, and those seeking creative supplies for various projects and celebrations.

Company Size: Michaels operates over 1,300 stores across North America, indicating a large, established retail enterprise with a significant workforce. This size suggests structured operational processes and opportunities for diverse team interactions.

Founded: Founded in 1973 and headquartered in Irving, Texas, Michaels has a long-standing history in the retail sector, building brand recognition and a deep understanding of its customer base.

Team Structure:

• The in-store team typically consists of a Store Manager, Assistant Store Manager(s), Team Leads (supervisors), and Sales Associates/Team Members.

• This role reports to a Store Lead or Manager, working collaboratively with other Sales Associates and potentially a dedicated Custom Framing specialist.

• Cross-functional collaboration is essential, with team members supporting various departments, including sales floor, cash wrap, and stockroom operations, as well as the specialized Custom Framing area. Methodology:

• Data Analysis & Insights: While not directly a data analyst role, success in customer service and sales involves understanding customer needs and preferences, contributing to qualitative insights.

• Workflow Planning & Optimization: This role contributes to efficient store operations by adhering to stocking, recovery, and planogram processes, optimizing workflow for better product availability and presentation.

• Automation & Efficiency: Support for omni-channel processes like BOPIS and SFS leverages existing automation; efficient task completion contributes to overall store efficiency.

Company Website: https://www.michaels.com/

📝 Enhancement Note: The company culture at Michaels is likely focused on creativity, customer service, and community engagement, aligning with its brand as a destination for crafting. The large store footprint implies a need for standardized operational procedures and a strong emphasis on team collaboration.

📈 Career & Growth Analysis

Operations Career Level: This position is classified as Entry Level, often referred to as a Seasonal Team Member or Sales Associate. It serves as a foundational role within the retail operations framework, focusing on direct customer interaction and task execution.

Reporting Structure: The role reports to a Store Lead or Store Manager, with direct supervision and guidance from these individuals. Collaboration occurs with fellow Sales Associates and potentially a Custom Framing Specialist.

Operations Impact: While not directly managing P&L, this role significantly impacts store performance through excellent customer service, driving sales (including Rewards and credit card sign-ups), ensuring product availability via efficient stocking and recovery, and supporting omni-channel sales, all of which contribute to overall revenue and customer satisfaction metrics.

Growth Opportunities:

• Skill Development: Opportunities to gain proficiency in POS systems, cash handling, customer service, merchandising, and specialized custom framing sales and production.

• Advancement: Potential for progression to Lead positions (e.g., Framing Lead, Sales Lead) or even Assistant Store Manager roles for high-performing individuals demonstrating leadership potential and commitment.

• Cross-Training: Gaining experience across multiple store functions provides a comprehensive understanding of retail operations and broadens skill sets for future opportunities within Michaels or the broader retail industry.

📝 Enhancement Note: For a seasonal role, the primary growth path is often a return in subsequent seasons with increased responsibility or a move into a permanent, non-seasonal role if available and performance warrants. Michaels often promotes from within, making demonstrated performance and willingness to learn key for advancement.

🌐 Work Environment

Office Type: This is a retail store environment, specifically located at 9350 Rosedale Hwy in Bakersfield, California. It includes customer-facing sales floor areas, a checkout counter (cash wrap), stock rooms, and a specialized Custom Framing shop.

Office Location(s): Bakersfield-9350 Rosedale Hwy, Bakersfield, CA. This location is a public retail store setting.

Workspace Context:

• The primary workspace is the retail sales floor, which is climate-controlled.

• Stock rooms may have varying climate control.

• There is potential for some outdoor work, such as retrieving shopping carts or during truck unloading.

• The Frame shop involves specific tools and equipment like a glass cutter and heat press, requiring careful handling.

• The work environment is dynamic, with constant customer interaction and movement throughout the store.

Work Schedule: This is a part-time position. Working hours will include nights, weekends, and potentially early mornings, as is typical for retail operations. Flexibility is key, as schedules are based on business needs and seasonal demands. The AI data indicating up to 40 hours suggests a potentially intensive schedule during peak periods.

📝 Enhancement Note: The "work hours include nights, weekends and early mornings" and the mention of "seasonal PT" strongly suggest this is a role designed to handle increased customer traffic during holidays or specific retail seasons.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief phone or online application review to assess basic qualifications and availability.

• In-Person Interview: This will be the primary stage, conducted by store management (e.g., Store Manager or Assistant Manager). Expect questions focusing on customer service scenarios, retail experience, problem-solving, and availability.

• Skills Assessment: For this role, the assessment will likely involve demonstrating customer interaction skills, potentially a brief role-play, and discussing familiarity with retail tasks. If framing experience is claimed, specific questions about techniques or design might arise.

• Final Steps: If successful, an offer will be extended, contingent on background checks (if applicable) and meeting age requirements.

Portfolio Review Tips:

• While a formal "portfolio" isn't standard for this entry-level retail role, be prepared to discuss specific examples of your customer service successes, how you've handled challenging customer situations, and any experience with sales initiatives (like loyalty programs).

• If you have custom framing experience, prepare to talk about specific projects, your design process, materials used, and any technical aspects of production. Photos or a brief digital presentation could be beneficial if you have them.

• Highlight any experience with retail operations tasks such as stocking, merchandising, or inventory management, emphasizing efficiency and attention to detail.

• Tailor your resume to showcase customer-facing skills and any relevant operational contributions. Challenge Preparation:

• Be ready for behavioral questions such as "Tell me about a time you dealt with a difficult customer" or "How would you handle a situation where a customer can't find an item?"

• Prepare to discuss your understanding of the Michaels brand and why you are interested in working there, especially during a seasonal period.

• If you have framing experience, be prepared to explain your process for handling custom orders from consultation to completion.

• Demonstrate enthusiasm for a fast-paced, team-oriented retail environment and a willingness to learn new skills.

📝 Enhancement Note: The emphasis on "seasonal" and "PT" suggests the interview process will likely be streamlined and focused on immediate availability, customer service aptitude, and a positive attitude. For candidates with framing experience, this will be a key differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Point of Sale (POS) System: Essential for processing transactions, handling cash, and managing customer accounts. Proficiency with a modern retail POS is expected.

• Customer Relationship Management (CRM) / Loyalty Program Software: Used for enrolling customers in rewards programs and potentially tracking customer purchase history.

• Inventory Management Systems: Used for tracking stock levels, processing truck unloads, and managing merchandise returns.

• Custom Framing Software: Specialized software may be used for quoting, designing, and managing custom framing orders, if applicable.

Analytics & Reporting:

• Sales Reporting Tools: Used by management to track daily sales, transaction volumes, and performance against goals. Team members contribute through sales performance.

• Inventory Tracking Software: Supports accurate stock counts and helps identify opportunities for in-stock optimization.

CRM & Automation:

• Loyalty Program Platforms: Tools for managing customer loyalty accounts and communications.

• Omni-channel Fulfillment Tools: Systems supporting BOPIS and SFS order management and processing.

📝 Enhancement Note: While this role is not IT-focused, familiarity with standard retail technology, particularly POS systems, is crucial. The company likely uses proprietary or industry-standard software for inventory, CRM, and potentially custom framing design.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong emphasis on providing excellent customer service, creating positive shopping experiences, and building customer loyalty.

• Creativity & Inspiration: Aligning with the Michaels brand, fostering an environment that celebrates creativity and encourages artistic expression.

• Teamwork & Collaboration: Working together effectively to achieve store goals, support colleagues, and ensure smooth operations.

• Efficiency & Productivity: Striving for efficient task completion, accurate inventory management, and effective use of time to meet operational demands.

• Integrity & Respect: Upholding company standards, treating all individuals with respect, and acting with honesty and integrity.

Collaboration Style:

• Cross-functional Support: Team members are expected to support various areas of the store as needed, fostering a flexible and adaptable work environment.

• Open Communication: Encouraging open dialogue between team members and management to address operational challenges and share best practices.

• Shared Responsibility: A collective approach to maintaining store standards, from merchandising and recovery to customer service and safety.

📝 Enhancement Note: Michaels likely promotes a culture that is both service-oriented and creatively inspiring. For operations, this translates to efficient processes that enable creative pursuits for customers. Teamwork is essential in a retail setting to manage diverse tasks and customer needs.

⚡ Challenges & Growth Opportunities

Challenges:

• Seasonal Demand: Managing high customer traffic and increased workload during peak seasons, requiring strong time management and stress resilience.

• Balancing Roles: Effectively switching between general sales floor duties, customer service, and specialized custom framing tasks.

• Physical Demands: The role requires standing for long periods, lifting, and reaching, which can be physically taxing.

• Customer Service Scenarios: Handling diverse customer needs, including potentially difficult situations, requires patience and problem-solving skills.

Learning & Development Opportunities:

• Custom Framing Expertise: Deepen skills in design, material selection, and production techniques for custom framing.

• Retail Operations Mastery: Gain comprehensive experience in various facets of retail operations, from customer engagement to inventory management and omni-channel fulfillment.

• Sales & Loyalty Program Proficiency: Develop advanced sales techniques and understanding of customer loyalty strategies.

• Cross-Functional Training: Opportunity to become proficient in multiple store functions, increasing versatility and value.

📝 Enhancement Note: The primary challenge for this role is the seasonal nature and the associated intensity. Growth opportunities are geared towards developing a well-rounded retail professional with specialized skills in a high-margin area like custom framing.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience with customer service in a retail environment. How do you ensure a positive customer experience?" (Focus on proactive engagement, problem-solving, and empathy.)

• "Tell me about a time you had to handle a difficult customer. What was the situation, and how did you resolve it?" (Use the STAR method: Situation, Task, Action, Result.)

• "What experience do you have with cash handling and POS systems? How do you ensure accuracy?" (Highlight attention to detail and adherence to procedures.)

• "How do you prioritize tasks when the store is busy and you have multiple responsibilities?" (Showcase organizational skills and ability to multitask.) Company & Culture Questions:

• "Why are you interested in working for Michaels, especially during this seasonal period?" (Connect your interest to the brand, creativity, or customer service.)

• "What do you know about Michaels' commitment to creativity and its customers?" (Demonstrate you've researched the company's mission.)

• "How would you contribute to a team environment in a retail store?" (Emphasize collaboration, support, and a positive attitude.) Portfolio Presentation Strategy:

• For framing experience: Be ready to walk through a specific custom framing project from consultation to completion. Discuss design choices, materials, and any challenges overcome.

• For general retail experience: Prepare to discuss specific achievements in customer service, sales (especially loyalty sign-ups), or operational tasks like stocking or recovery. Quantify results where possible (e.g., "Increased customer sign-ups by X%").

• Highlight your understanding of omni-channel processes like BOPIS if you have relevant experience.

📝 Enhancement Note: The interview will likely assess your ability to connect with customers, handle operational tasks efficiently, and fit into the Michaels culture. For those with framing experience, this specific skill set will be a significant advantage and should be emphasized.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Michaels Careers website.

• Resume Optimization: Tailor your resume to highlight customer service, retail operations experience, and any specific custom framing skills. Use keywords from the job description such as "customer service," "cash handling," "merchandising," and "custom framing."

• Portfolio Preparation: If you have custom framing experience, be ready to discuss specific projects and processes. For general retail roles, prepare concrete examples of your customer service successes, problem-solving abilities, and operational contributions.

• Interview Practice: Rehearse answers to common retail interview questions, focusing on behavioral examples (using the STAR method) and demonstrating enthusiasm for the Michaels brand and the role's responsibilities.

• Company Research: Familiarize yourself with Michaels' mission, values, and current offerings. Understand the importance of creativity and customer experience within their retail model.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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