Remote Head of UX (m/f/d)

📍 Job Overview

Job Title: Remote Head of UX (m/f/d)

Company: RoomPriceGenie

Location: Germany (Remote with support for co-working in Mannheim, Berlin) / Netherlands / Spain / Portugal / Ireland

Job Type: Full-Time

Category: UX Leadership & Design Operations

Date Posted: June 11, 2026

Experience Level: 10+ Years (Senior Leadership)

Remote Status: Fully Remote (with optional co-working)

🚀 Role Summary

• Lead and scale the User Experience (UX) and User Research functions within a growing SaaS company focused on the hospitality industry.

• Set the strategic vision and operational roadmap for design and research, ensuring alignment with broader product and business objectives.

• Champion design maturity across the organization by establishing best practices, systems, guidelines, and potentially a robust design system.

• Integrate and strategize the use of AI within UX workflows to enhance efficiency and craft, while guiding the wider organization on AI adoption.

• Foster a collaborative and high-performing team environment, focusing on individual growth, coaching, and career development for designers and researchers.

📝 Enhancement Note: This role is explicitly a leadership position focused on building and shaping the UX function, rather than an individual contributor role. The emphasis on AI operations and integration signifies a forward-thinking approach to design processes within a tech-forward company.

📈 Primary Responsibilities

• Strategic Leadership & Advocacy: Champion UX/Research as a strategic partner to the executive team, translating business priorities into a clear, actionable roadmap for the design and research functions.

• Vision Setting & Maturity Growth: Define and communicate a compelling vision for the UX/Research team, establishing clear objectives, key results, and processes to elevate design and research maturity across the product organization.

• AI Integration Strategy: Develop and implement a strategic framework for leveraging AI tools within the design and research workflow, balancing efficiency gains with the preservation of human craft and ethical considerations.

• Team Development & Coaching: Provide consistent coaching, mentorship, and constructive feedback to a team of product designers and user researchers, fostering their professional growth and building clear career progression paths.

• Cross-Functional Collaboration: Drive Design Thinking principles throughout the product lifecycle, collaborate closely with Product Management and Engineering leadership to identify strategic UX opportunities, and navigate complex stakeholder dynamics.

• Process & System Development: Oversee the evolution of the component library into a comprehensive design system and establish clear design and content playbooks to ensure consistency, efficiency, and quality in product outcomes.

• User Insight & Product Direction: Ensure user insights and design perspectives are integral to shaping product and AI direction, grounding strategic decisions in user needs and market understanding.

📝 Enhancement Note: The responsibilities highlight a strong focus on organizational impact, strategic influence, and the development of scalable design operations, particularly in the context of emerging AI technologies within the design process.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically expected for senior UX leadership roles. Equivalent practical experience will also be considered.

Experience: A minimum of 10+ years of progressive experience in UX/Product Design, with a significant portion dedicated to senior leadership and team management.

Required Skills:

• UX Leadership & Management: Proven track record in leading and managing teams of UX designers and user researchers, including hiring, performance management, and career development.

• Strategic Vision & Roadmap Development: Ability to define a long-term vision for a design function and translate it into actionable roadmaps that align with business objectives.

• Design Systems & Process Optimization: Experience in establishing, evolving, or scaling design systems, component libraries, and design/content playbooks to drive consistency and efficiency.

• User Research & Design Thinking: Deep understanding of user research methodologies and a strong ability to champion Design Thinking principles across product development.

• AI Integration in Design: Curiosity and strategic thinking regarding the application of AI in UX workflows, with the ability to set guardrails and foster team fluency.

• Stakeholder Management & Communication: Exceptional ability to influence product strategy at the leadership level, manage complex stakeholder relationships, and communicate design value effectively to non-design audiences.

• Coaching & Mentorship: Demonstrated ability to coach, mentor, and develop team members, fostering a culture of continuous learning and feedback.

Preferred Skills:

• Experience in the hotel or travel industry.

• Familiarity with building and scaling teams in a startup or scale-up environment.

• Experience in building and maintaining a comprehensive design system.

• Experience working in scale-ups or startups, demonstrating comfort with ambiguity and rapid change.

📝 Enhancement Note: The explicit mention of "10+" years of experience and the focus on "influencing product direction at the leadership level" positions this as a senior executive-level role. The emphasis on AI integration is a key differentiator, requiring a candidate who is forward-thinking and adaptable.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Leadership Case Studies: Showcase examples of how you have led and scaled design and research functions, demonstrating impact on product strategy, team growth, and organizational maturity.

• Strategic Impact Examples: Provide evidence of initiatives you've championed that have significantly influenced product roadmaps and business outcomes, particularly those involving cross-functional alignment.

• Design System/Process Maturity: Highlight contributions to establishing or evolving design systems, component libraries, or design/content playbooks, detailing the process and the resulting improvements in consistency and efficiency.

• AI Integration Strategy: Present examples or a conceptual framework for how you envision AI being integrated into design and research workflows, demonstrating foresight and strategic thinking.

Process Documentation:

• Workflow Design & Optimization: Demonstrate experience in designing and optimizing end-to-end UX/Research workflows, including how you've adapted these processes for efficiency and effectiveness.

• System Implementation & Governance: Detail experience in implementing design systems, style guides, or content playbooks, including the governance models and change management strategies employed.

• Measurement & Performance Analysis: Showcase how you've established metrics to measure the impact of design and research initiatives, including team performance, product outcomes, and user satisfaction.

📝 Enhancement Note: While a traditional UX portfolio might focus on individual design work, for this Head of UX role, the portfolio should pivot towards demonstrating leadership capabilities, strategic thinking, process development, and team impact. The inclusion of AI strategy is a unique requirement.

💵 Compensation & Benefits

Salary Range: Given the senior leadership nature of this role (Head of UX, 10+ years experience, strategic responsibilities) and the specified remote locations across Western Europe, a competitive salary range would likely be between €90,000 - €130,000 annually, depending on experience and specific location within the approved countries.

Benefits:

• Remote-First Model: Work flexibly from anywhere within approved countries (Germany, Netherlands, Spain, Portugal, Ireland).

• Co-working Space Access: Option to utilize co-working spaces or company offices in Mannheim, Berlin, or Sydney.

• Annual Team Gatherings: Opportunity to connect with the global team through annual in-person events, plus regular office hangouts.

• Growth and Development: Access to personal and professional development opportunities, including three additional days off per year for focused learning.

• Loyalty Bonus Vacation: Five additional weeks of vacation time after five years of service.

• Birthday Celebrations: A paid day off for your birthday.

• Flexible Working Hours: Adapt your work schedule to better balance personal and professional life.

• Wellbeing Support: Access to Headspace for meditation and mindfulness, and BetterHelp for professional online therapy and counseling services.

Working Hours: Full-time, with flexible working hours to accommodate work-life balance. Standard working hours in the specified European regions are typically around 35-40 hours per week.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior UX leadership roles in Western Europe, considering the remote nature and the company's likely scale-up stage. The benefits package is comprehensive, emphasizing work-life balance, professional development, and employee wellbeing.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality Technology (SaaS), specializing in dynamic pricing solutions for hotels. The company operates in a competitive market, leveraging data analytics and AI to provide a valuable service to independent hoteliers globally.

Company Size: RoomPriceGenie is likely a scale-up or mid-stage startup, indicated by the mention of a "small but mighty design and research team" and the ambition to expand customer base. This implies a dynamic, fast-paced environment with opportunities for significant impact.

Founded: 2017. This suggests a company that has moved beyond the initial startup phase and is now focused on growth, scaling operations, and refining its product and market strategy.

Team Structure:

• The UX/Design function currently consists of a small team (1 User Researcher, 2 Product Designers) which the Head of UX will lead.

• This role reports to a senior leadership position (likely Head of Product, VP of Product, or CTO), acting as a key strategic partner.

• Cross-functional collaboration is expected with Product Management, Engineering, Marketing, and Sales teams to ensure a cohesive product strategy and user experience. Methodology:

• Data-Driven Decision Making: RoomPriceGenie's core product relies on analyzing data (hotel data, market trends) to recommend pricing strategies. This data-driven ethos is likely embedded throughout the company's operations, including UX.

• Agile Product Development: As a SaaS company, agile methodologies are highly probable for product development, requiring close collaboration between design, research, and engineering.

• User-Centricity: The role of Head of UX inherently demands a strong focus on user needs, insights, and continuous improvement of the user experience to drive adoption and customer satisfaction.

Company Website: https://roompricegenie.com/

📝 Enhancement Note: The company's focus on AI and data analytics for pricing optimization suggests that the Head of UX will need to understand how to translate complex data insights into intuitive user interfaces and experiences. The startup/scale-up environment implies a need for adaptability and a hands-on leadership approach.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership position, equivalent to a Director or VP level within a larger organization, specifically heading up the UX/Design function. The role is responsible for building and maturing a critical part of the product organization, influencing company-wide strategy.

Reporting Structure: The Head of UX will report to a key member of the executive or senior leadership team (e.g., Head of Product, CPO, CTO). They will manage a small team of designers and researchers, fostering their individual growth and collective output.

Operations Impact: The Head of UX will have a direct and significant impact on the company's success by:

• Driving Product Adoption & Retention: Ensuring the product is intuitive, valuable, and easy to use for hoteliers, leading to higher customer satisfaction and retention rates.

• Enhancing Revenue Growth: By improving the user experience of the pricing optimization tool, the company can better attract and onboard new customers, directly contributing to revenue growth.

• Shaping Product Strategy: Providing crucial user insights and design perspectives that inform the product roadmap, feature development, and overall strategic direction, including the integration of AI.

• Building a Scalable Function: Establishing robust design processes, systems, and team structures that can support the company's growth trajectory.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to expand the scope of responsibility to encompass broader product strategy or user-centric initiatives as the company grows.

• Talent Development & Team Building: Opportunity to build a world-class UX/Research team from a foundational stage, attracting and retaining top talent.

• Industry Expertise: Deepen knowledge in hospitality tech and AI's application in SaaS products, becoming a recognized leader in this niche.

• Leadership Development: Access to executive-level mentorship and development programs, preparing for future senior leadership roles.

📝 Enhancement Note: This role offers a unique opportunity to shape a function from its early stages within a growing company, providing significant autonomy and impact. The blend of leadership, strategic input, and hands-on team building is a strong growth trajectory for experienced UX leaders.

🌐 Work Environment

Office Type: The company offers a "Remote-First Model" with the option to work from company offices located in Mannheim, Berlin (Germany), or Sydney (Australia). This suggests a hybrid approach is supported, with a strong emphasis on flexibility for remote employees.

Office Location(s): While remote is primary, physical office locations are available in Mannheim, Berlin, and Sydney. For remote employees, support for co-working spaces is also mentioned, indicating an understanding of the need for dedicated workspaces outside the home.

Workspace Context:

• Flexibility & Autonomy: The remote-first model empowers employees to choose their optimal working environment, fostering autonomy and trust.

• Collaborative Tools & Technology: Expect a tech-stack geared towards remote collaboration, including modern communication platforms (e.g., Slack, Zoom), project management tools, and cloud-based design/research software.

• Team Interaction: While remote, the company facilitates interaction through virtual team meetings, annual in-person gatherings, and optional co-working/office days, encouraging a sense of community and shared purpose.

Work Schedule: Flexible working hours are offered, allowing employees to adjust their schedules to accommodate personal needs and optimize productivity. This flexibility is crucial for a remote role, enabling candidates across different time zones within the approved regions to collaborate effectively.

📝 Enhancement Note: The hybrid model with optional office use and co-working support caters to diverse working preferences, common in modern tech companies. The emphasis on "remote-first" means the primary focus is on enabling effective remote work, with physical locations serving as supplementary resources.

📄 Application & Portfolio Review Process

Interview Process: The interview process is likely to be multi-stage, focusing on strategic leadership, team management, and domain expertise.

• Initial Screening: A call with HR or a recruiter to assess general fit, experience, and alignment with company culture and the role's core requirements.

• Hiring Manager Interview: A deep dive with the direct manager (e.g., Head of Product) to discuss strategic vision, leadership philosophy, team management approach, and experience with scaling design functions.

• Team & Peer Interviews: Meetings with direct reports (designers, researchers) and peers (e.g., Product Managers, Engineering Leads) to evaluate collaboration style, mentorship capabilities, and cross-functional effectiveness.

• Leadership/Executive Interview: A discussion with a C-level executive or founder to assess strategic alignment, business acumen, and cultural fit within the wider leadership team.

• Portfolio Presentation/Case Study: A session dedicated to reviewing your portfolio, focusing on strategic initiatives, team leadership examples, and how you've driven design maturity and impact. This may involve presenting a specific case study or a broader overview of your leadership philosophy.

Portfolio Review Tips:

• Focus on Leadership Impact: Prioritize case studies that demonstrate your ability to lead teams, shape strategy, and drive measurable outcomes, rather than just showcasing individual design work.

• Process & System Evolution: Clearly articulate your experience in building or maturing design processes, establishing design systems, or implementing playbooks, highlighting the challenges and solutions.

• AI Strategy Articulation: Be prepared to discuss your thoughts on how AI can be strategically integrated into UX/Research workflows, showcasing a forward-thinking approach.

• Quantify Results: Whenever possible, use metrics and data to demonstrate the impact of your leadership and the initiatives you've overseen (e.g., improvements in user satisfaction, retention, team efficiency, product adoption).

• Tailor to RoomPriceGenie: Research RoomPriceGenie's product, market, and recent news to tailor your examples and demonstrate a genuine understanding of their business and challenges.

Challenge Preparation:

• Strategic Vision Exercise: Be prepared for a discussion or exercise where you'll be asked to outline your vision for the UX/Research function at RoomPriceGenie over the next 1-3 years.

• Team Coaching Scenario: You might be presented with a hypothetical team scenario and asked how you would coach or develop a team member.

• Cross-Functional Collaboration Challenge: Expect questions about how you would navigate competing priorities or disagreements between design, product, and engineering.

• AI Integration Discussion: Be ready to discuss potential applications and challenges of AI in UX/Research within the context of the hospitality SaaS industry.

📝 Enhancement Note: The emphasis on leadership, strategy, and process development in the interview and portfolio review process is critical. Candidates should shift their focus from individual design execution to demonstrating their ability to build, lead, and scale a high-performing design organization.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• User Research Platforms: Tools for conducting remote interviews, usability testing, surveys, and synthesizing research findings. Examples include UserTesting.com, Lookback, Maze, SurveyMonkey, Typeform, Dovetail.

• Design System Management: Tools for managing component libraries, style guides, and design tokens. This would likely integrate with Figma or Sketch.

• AI Tools for Design: Emerging AI-powered tools for content generation, image creation, code assistance, and workflow automation (e.g., Generative AI tools within design software, AI assistants for research synthesis).

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, Google Analytics to track user behavior, engagement, and conversion funnels.

• Data Visualization: Tableau, Power BI, or similar tools for creating dashboards and reports to communicate insights to leadership.

• Customer Feedback Platforms: Tools for collecting and analyzing customer feedback, such as Canny, Pendo, or integrated CRM feedback modules.

CRM & Automation:

• CRM: Salesforce, HubSpot, or a similar platform for managing customer relationships and sales data.

• Project Management & Collaboration: Jira, Asana, Trello, Notion, Slack for team communication, task management, and workflow tracking.

• Integration Tools: Zapier or similar for automating workflows between different applications.

📝 Enhancement Note: While specific tools are not listed, a Head of UX would be expected to be proficient in industry-standard design and research software. Expertise in tools that facilitate design system management and data analysis is crucial. Familiarity with emerging AI tools relevant to design and research is also a key differentiator.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering tangible business value and improving the lives of hoteliers through effective pricing strategies and user experiences.

• Data-Informed & User-Centric: Decisions are grounded in data analytics and user insights, ensuring that product development is aligned with user needs and business goals.

• Innovation & Adaptability: Embracing new technologies, including AI, and continuously seeking ways to improve processes, products, and team performance in a dynamic market.

• Collaboration & Transparency: Fostering an environment where teams work together openly, share knowledge, and communicate effectively across departments.

• Respect & Empathy: Valuing diverse perspectives and creating an inclusive environment where team members feel supported and empowered.

Collaboration Style:

• Cross-Functional Integration: Design and Research are integrated early and often into the product development lifecycle, working hand-in-hand with Product Management and Engineering.

• Process Improvement Culture: An open attitude towards iterating on processes, receiving feedback, and collectively finding more efficient and effective ways of working.

• Knowledge Sharing: Encouraging the sharing of research findings, design best practices, and lessons learned across the team and the wider organization to build collective intelligence.

📝 Enhancement Note: The company's values emphasize a blend of analytical rigor, user focus, and a forward-thinking approach to technology and collaboration. The Head of UX will be instrumental in embodying and promoting these values within the design and research team and influencing the broader organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling the Design Function: Growing a small team into a mature, high-performing function while maintaining quality and strategic impact.

• AI Integration Complexity: Navigating the rapid evolution of AI and its practical application in UX/Research workflows, establishing best practices and ethical guidelines.

• Balancing Strategic vs. Tactical: Ensuring the team can focus on foundational strategic initiatives (e.g., design system, research maturity) while still meeting immediate product development needs.

• Cross-Functional Alignment: Effectively managing stakeholder expectations and ensuring buy-in for design initiatives across different departments with potentially competing priorities.

• Ambiguity in a Scale-Up: Thriving in a dynamic environment where processes and strategies may still be evolving, requiring adaptability and proactive problem-solving.

Learning & Development Opportunities:

• AI in Design Leadership: Becoming a thought leader in the application of AI for UX and Research leadership, potentially through speaking engagements or publications.

• Scaling Design Operations: Gaining hands-on experience in building and scaling a design function within a growing SaaS company.

• Industry & Niche Expertise: Developing deep knowledge of the hospitality technology sector and its unique UX challenges.

• Strategic Influence: Honing skills in executive communication, strategic planning, and influencing company-wide decisions.

• Mentorship & Executive Coaching: Access to development programs and mentorship opportunities to further career progression into more senior executive roles.

📝 Enhancement Note: The challenges presented are typical for a senior leadership role in a growing tech company. The opportunities focus on leveraging this role as a platform for significant professional development and impact in a rapidly evolving field.

💡 Interview Preparation

Strategy Questions:

• "Describe your vision for building and scaling a world-class UX and Research function from its current stage. What are your top 3 priorities for the first 90 days?"

• "How would you approach integrating AI tools into our design and research workflows? What are the key opportunities and risks you foresee, and how would you mitigate them?"

• "Walk us through a time you influenced product strategy at a leadership level. What was the situation, your approach, and the outcome?"

• "How do you balance the need for strategic, foundational work (like design systems) with the urgent demands of product development?"

• "Describe your philosophy on coaching and developing designers and researchers. How do you foster growth and build career paths?" Company & Culture Questions:

• "What interests you about RoomPriceGenie's mission and our role in the hospitality industry?"

• "How do you align your leadership style with a remote-first, collaborative culture?"

• "How would you ensure our design and research efforts remain user-centric while also driving business objectives?"

• "What are your thoughts on building a strong design system and playbooks for a growing SaaS product?" Portfolio Presentation Strategy:

• Structure: Organize your presentation around 2-3 key leadership case studies. For each, clearly define the challenge, your strategic approach as a leader, the team's execution, the role of AI (if applicable), and the measurable impact.

• Focus: Emphasize your leadership, strategic thinking, process development, and team-building achievements. Quantify results whenever possible.

• AI Integration: Dedicate a section or integrate throughout your case studies how you've considered or implemented AI in your leadership or team's work.

• Audience Awareness: Tailor your presentation to the likely audience—senior leadership, peers, and potential direct reports. Speak their language and focus on business outcomes and strategic value.

• Interactive Elements: Be prepared for Q&A throughout, and consider how you might engage the interviewers in discussions about your approach.

📝 Enhancement Note: Preparation should focus on strategic thinking, leadership philosophy, and demonstrating a forward-looking approach to design operations, especially concerning AI. Candidates should be ready to articulate their vision and provide concrete examples of their leadership impact.

📌 Application Steps

To apply for this Head of UX position:

• Submit your application through the provided link on Ashby.

• Tailor Your Resume: Highlight leadership experience, team management, strategic roadmap development, and any experience with design systems, AI integration, or scaling design functions. Use keywords from the job description.

• Prepare Your Portfolio: Curate 2-3 high-impact leadership case studies that showcase your strategic vision, team development, and ability to influence product direction. Ensure you can articulate the ROI and process behind your successes.

• Research RoomPriceGenie: Understand their product, target market (hoteliers), and recent company news. Consider how your UX leadership can contribute to their growth and mission.

• Practice Your Narrative: Be ready to clearly articulate your leadership philosophy, your approach to building and managing design/research teams, and your vision for integrating AI into the UX process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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