PT Framer No Experience Necessary-4

📍 Job Overview

Job Title: PT Framer No Experience Necessary

Company: Michaels Stores

Location: Warwick, Rhode Island, United States

Job Type: PART_TIME

Category: Retail Operations / Custom Framing Specialist

Date Posted: May 07, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is focused on providing exceptional customer service and sales within the Custom Framing department of a retail environment.

• Responsibilities include building customer relationships, creating memorable framing solutions, and ensuring a positive shopping experience.

• The position involves hands-on production of framing orders to high quality standards and on-time delivery.

• Maintaining store presentation, including the ready-made frame department and stock areas, is a key operational function.

📝 Enhancement Note: While the title indicates "No Experience Necessary," the role requires specific technical aptitudes related to framing equipment and a strong customer-facing skillset, which are common in entry-level retail operations. The focus on "Elevated ABC Deliver" suggests a structured approach to customer engagement and sales, typical of modern retail operations aiming to enhance customer lifetime value.

📈 Primary Responsibilities

• Build and nurture customer relationships by understanding their needs and providing tailored custom framing solutions, leveraging sales techniques to drive revenue.

• Execute framing orders with a high degree of quality and precision, ensuring on-time completion and customer satisfaction.

• Maintain the visual presentation and stock levels of the ready-made frame department, including SISO (Single Item, Single Order) and Directed Replenishment processes.

• Deliver friendly and efficient customer service, assisting shoppers in locating products and offering solutions to enhance their shopping experience.

• Adhere strictly to Standard Operating Procedures (SOPs) and Company programs to ensure compliance, safety, and operational efficiency.

• Actively participate in truck unloading and stocking processes, ensuring adherence to truck standards and efficient inventory management.

• Operate the cash register accurately and execute cash handling procedures to company standards, ensuring transactional integrity.

• Assist with the integration of Omni-channel processes, supporting online order fulfillment and in-store pickup initiatives.

• Foster a positive and respectful work environment, serving as a role model for teamwork and commitment to company values.

📝 Enhancement Note: The responsibilities highlight a blend of direct sales, production, and general retail operations. The emphasis on "Elevated ABC Deliver" implies a specific customer engagement framework that successful candidates will need to learn and apply. The inclusion of SISO and Directed Replenishment points to a structured inventory management system within the retail operations.

🎓 Skills & Qualifications

Education: High school diploma or equivalent is typically expected for entry-level retail positions, though not explicitly stated, it is a standard baseline.

Experience:

• Demonstrated ability to learn and apply new skills in a production and customer-facing environment.

Required Skills:

• Basic computer skills for operating systems and potentially point-of-sale (POS) or order management software.

• Basic measuring skills, essential for accurate custom framing production.

• Ability to operate framing equipment and a glass cutter safely and effectively.

• Strong customer service and interpersonal skills to build rapport and provide solutions.

Preferred Skills:

• Previous retail experience, specifically in sales or customer-facing roles.

• Experience in selling products and/or services, demonstrating an aptitude for consultative selling.

• Familiarity with visual merchandising principles to maintain department presentation.

• Basic understanding of inventory management concepts.

📝 Enhancement Note: The "No Experience Necessary" aspect is balanced by the need for specific technical skills (framing equipment, glass cutting) and physical capabilities. The preferred skills suggest that candidates with prior retail or sales experience will have a competitive edge, particularly in understanding sales processes and customer interactions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio isn't typically required for entry-level retail roles, candidates should be prepared to discuss past experiences demonstrating problem-solving, customer interaction, and any production-related tasks.

• Examples of handling customer issues, managing time effectively to meet deadlines, or contributing to team goals would be beneficial.

Process Documentation:

• Candidates are expected to learn and follow established Standard Operating Procedures (SOPs) for all framing production, sales, and store operations.

• A willingness to document personal learning progress or suggest minor process efficiencies is a plus, though not a formal requirement at this level.

• Understanding how to contribute to team-based process improvements and maintain a clean, organized workspace will be evaluated.

📝 Enhancement Note: For this entry-level role, the emphasis is less on a formal portfolio and more on demonstrating learned skills and adherence to established company processes during interviews and training. The ability to follow and contribute to SOPs is critical for operational consistency.

💵 Compensation & Benefits

Salary Range: $16.25 - $19.10 per hour

This range reflects the company's commitment to competitive compensation for part-time retail associates in the Warwick, RI area, considering the entry-level nature of the role and the specialized skills involved in custom framing.

Benefits:

• Health Insurance (Medical, Dental, and Vision): Comprehensive coverage options for eligible team members.

• Paid Time Off (PTO): Accrued time off for rest and personal needs.

• Tuition Assistance: Support for continued education and skill development.

• Generous Employee Discounts: Significant discounts on Michaels products, fostering creativity and personal savings.

• Other Benefits: Access to additional programs and perks as detailed by the company.

Working Hours: This is a PART_TIME position. Actual hours will vary based on business needs, including nights, weekends, and early mornings. The role may require approximately 40 hours per week if business demands, but typically part-time roles are less.

📝 Enhancement Note: The provided salary range is specific to the location and role. Benefits are detailed, emphasizing the company's investment in its part-time workforce, which is a significant draw for talent in the retail sector. The mention of "nights, weekends, and early mornings" is standard for retail operations and requires flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail, Arts & Crafts, Home Decor, Custom Framing. Michaels operates as a leading retailer in the arts and crafts sector, providing materials and services for creative pursuits and celebrations.

Company Size: The Michaels Companies, Inc. is a large organization, operating over 1,300 stores in North America. This scale offers stability and structured operational frameworks.

Founded: Founded in 1973 and headquartered in Irving, Texas. This long history signifies established operational practices and brand recognition.

Team Structure:

• The retail store operates with a hierarchical structure, likely including a Store Manager, Assistant Store Manager(s), Department Specialists (like Framers), and Sales Associates.

• The Framer will report to a department lead or store management, working collaboratively with other sales associates to cover store-wide operational needs.

Methodology:

• Data Analysis & Insights: While not a data-intensive role, understanding sales trends for custom framing and inventory levels is important.

• Workflow Planning & Optimization: Following SOPs for framing production and store tasks is paramount. Opportunities for minor workflow suggestions may arise.

• Automation & Efficiency: Operating framing equipment efficiently and managing production queues are key to operational efficiency in this role.

Company Website: www.michaels.com

📝 Enhancement Note: The company's established presence and focus on creativity provide a unique cultural context for operations. The large store count means standardized operational procedures are critical for consistency and efficiency across the organization.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level / Specialist. This role is positioned as an entry point into specialized retail operations, focusing on a specific department (Custom Framing) while also contributing to broader store operations.

Reporting Structure: The Framer reports to store management, likely a Department Manager or Assistant Store Manager, and works alongside a team of sales associates.

Operations Impact: The Framer directly impacts store revenue through custom framing sales and indirectly through excellent customer service that drives repeat business and positive store perception. Efficient production and accurate order fulfillment contribute to operational success and customer satisfaction.

Growth Opportunities:

• Operations Skill Advancement: Develop expertise in custom framing techniques, materials, and sales processes. Potential to become a lead framer or department specialist.

• Cross-Functional Training: Gain experience in other store departments, such as merchandising, inventory, or customer service, broadening operational knowledge.

• Leadership Potential: With demonstrated performance and interest, opportunities may arise for advancement into supervisory or management roles within the store, such as Keyholder or Assistant Manager positions.

📝 Enhancement Note: This role offers a clear path for growth within the retail operations framework, starting with specialized skills and potentially expanding into broader store management responsibilities. The company's size provides ample opportunities for internal mobility.

🌐 Work Environment

Office Type: Public retail store setting. The work environment is customer-facing and dynamic, requiring adaptability to varying customer traffic and operational demands.

Office Location(s): Warwick, RI - 1500 Bald Hill Rd Unit C. This location is a typical retail store environment.

Workspace Context:

• The primary workspace includes the retail sales floor and the dedicated custom framing shop area.

• The framing shop is equipped with specialized tools, including a glass cutter and heat press, requiring adherence to safety protocols.

• The environment is collaborative, with frequent interaction with customers and fellow team members to ensure smooth store operations.

Work Schedule: Work hours include nights, weekends, and early mornings, reflecting the operational demands of a retail business. Flexibility is key.

📝 Enhancement Note: The work environment is typical of a retail setting, emphasizing customer interaction and the need for a well-maintained store. The framing shop itself presents a unique, production-oriented workspace within the broader retail context.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review to assess basic qualifications and alignment with entry-level requirements.

• In-Person Interview: Typically includes a discussion with a hiring manager (e.g., Store Manager or Assistant Manager) to assess customer service skills, problem-solving abilities, and cultural fit. Be prepared to discuss your approach to customer interactions and teamwork.

• Skills Assessment/Demonstration: May involve a practical assessment of measuring skills, basic computer tasks, or a simulated customer interaction to gauge aptitude for framing and sales.

• Final Interview/Onboarding: If successful, a final discussion and commencement of the onboarding process.

Portfolio Review Tips:

• For this role, a formal portfolio is not expected. Instead, focus on preparing specific examples from past experiences (even non-work related) that demonstrate:
  • How you've handled customer requests or resolved issues.
  • Your ability to follow instructions and learn new processes.
  • Your experience with measuring, crafting, or detailed work.
  • Your understanding of teamwork and contributing to a positive environment.

Challenge Preparation:

• Be prepared for scenario-based questions: "How would you handle a customer who is unhappy with their framing order?" or "How would you prioritize tasks if both a framing order and a customer needing immediate assistance arrived at the same time?"

• Demonstrate your understanding of the importance of accuracy, customer service, and efficiency in a retail operations context.

📝 Enhancement Note: The interview process for this entry-level role is likely to be direct and focused on assessing practical skills, customer service aptitude, and problem-solving capabilities rather than a formal portfolio presentation.

🛠 Tools & Technology Stack

Primary Tools:

• Custom Framing Equipment: Operation of specialized machinery for cutting, assembling, and finishing custom frames. This includes a glass cutter and potentially a heat press.

• POS System: Cash register and point-of-sale (POS) system for processing sales transactions, managing customer accounts, and potentially order entry.

• Measuring Tools: Tape measures, rulers, and other precision instruments for accurate framing measurements.

Analytics & Reporting:

• While not directly managing analytics, understanding basic sales performance metrics for custom framing and inventory levels is beneficial.

CRM & Automation:

• The "Elevated ABC Deliver" system likely incorporates CRM functionalities for managing customer interactions and sales opportunities.

• Basic automation is inherent in operating framing machinery efficiently.

📝 Enhancement Note: Proficiency with specific framing equipment and POS systems is crucial. While advanced analytics or CRM expertise isn't required, an understanding of how these tools support sales and operations is advantageous.

👥 Team Culture & Values

Operations Values:

• Creativity & Craftsmanship: A core value at Michaels, encouraging a passion for creative projects and a commitment to quality in custom framing.

• Customer Focus: Prioritizing customer satisfaction through excellent service and tailored solutions.

• Teamwork & Collaboration: Working effectively with colleagues to achieve store goals and provide a seamless customer experience.

• Integrity & Respect: Upholding company values, policies, and treating all individuals with respect.

• Efficiency & Accuracy: Ensuring that tasks, especially production and sales, are completed accurately and in a timely manner.

Collaboration Style:

• The team operates with a collaborative approach, where associates support each other across departments to meet customer needs and operational demands.

• Open communication is encouraged for problem-solving and sharing best practices within the store.

• A shared responsibility for maintaining store appearance and customer service standards is fundamental.

📝 Enhancement Note: The culture at Michaels emphasizes creativity and customer engagement, supported by a collaborative team environment. Adherence to these values is key for success in this role and for fitting into the broader organizational culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Production and Sales Demands: Effectively managing time to complete high-quality framing orders while simultaneously assisting customers on the sales floor and handling other store duties.

• Learning Technical Skills: Mastering the operation of framing equipment and mastering precise measuring techniques.

• Customer Satisfaction: Handling diverse customer needs and expectations, including resolving any issues that may arise with custom orders.

• Physical Demands: Consistently meeting the physical requirements of the role, such as lifting, standing, and reaching.

Learning & Development Opportunities:

• Custom Framing Expertise: Deepen knowledge of materials, design principles, and advanced framing techniques.

• Sales & Customer Engagement: Develop consultative selling skills and customer relationship management through practical application and training.

• Retail Operations Knowledge: Gain exposure to various aspects of retail management, merchandising, and inventory control.

• Potential for Advancement: Opportunities to move into roles with greater responsibility within the store or company.

📝 Enhancement Note: The challenges are typical of specialized retail roles, requiring a balance of technical skill, customer interaction, and physical capability. Growth opportunities are clearly defined within the retail operations pathway.

💡 Interview Preparation

Strategy Questions:

• Be prepared to discuss your understanding of customer service in a retail environment and how you would build rapport with custom framing clients.

• How would you prioritize tasks if you had a framing order deadline and a customer needed immediate assistance on the sales floor?

Company & Culture Questions:

• Why are you interested in working for Michaels, specifically in the Custom Framing role?

• How do you contribute to a positive team environment?

Portfolio Presentation Strategy:

• Since a formal portfolio isn't required, focus on preparing 2-3 specific examples from your past experiences (work, school, or personal projects) that highlight:

  • Your ability to follow detailed instructions.
  • Your experience with hands-on tasks or crafts.
  • Your problem-solving skills.
  • Your customer interaction abilities.

• Be ready to clearly articulate the situation, your action, and the positive outcome (STAR method).

📝 Enhancement Note: Practice articulating your skills and experiences using the STAR method (Situation, Task, Action, Result) for behavioral questions, as this is a common interview technique.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Michaels Careers portal.

• Resume Optimization: Tailor your resume to highlight any relevant customer service, sales, hands-on work, or detail-oriented experiences. Use keywords from the job description such as "customer service," "sales," "measuring skills," and "production."

• Portfolio Preparation (Conceptual): While not a formal portfolio, prepare specific examples from your past experiences that demonstrate your ability to follow instructions, learn new skills, work with details, and interact positively with others.

• Interview Practice: Rehearse answers to common interview questions, focusing on demonstrating your customer service aptitude, problem-solving skills, and enthusiasm for the role. Practice articulating your understanding of retail operations and the importance of accuracy.

• Company Research: Familiarize yourself with Michaels' products, services, and company values to show genuine interest and cultural alignment. Understand their commitment to creativity and customer experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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