Project Design Director/ Account Manager- Healthcare Design

The Haskell Company
Full-timeβ€’Frisco, United States

πŸ“ Job Overview

Job Title: Project Design Director/ Account Manager - Healthcare Design

Company: The Haskell Company

Location: Frisco, Texas, United States

Job Type: FULL_TIME

Category: Healthcare Design & Account Management

Date Posted: 2026-05-14T18:26:00

Experience Level: 15+ Years

Remote Status: Hybrid

πŸš€ Role Summary

  • Drive business development and client relationship growth within the healthcare sector, identifying new project opportunities and nurturing existing accounts.

  • Serve as the primary point of contact for key healthcare design clients, leading strategic conversations from master planning through design execution.

  • Provide design delivery leadership, supporting programming, planning, and design efforts to ensure client-focused outcomes and adherence to project priorities.

  • Collaborate closely with internal teams and marketing to elevate Haskell's presence and reputation in healthcare design.

  • Facilitate critical client engagements, including design charrettes, user group meetings, and executive presentations, ensuring alignment with strategic visions.

πŸ“ Enhancement Note: This role is positioned as a hybrid between a client-facing Account Manager and a strategic Design Director, specifically within the healthcare sector. The emphasis is on leveraging deep healthcare industry knowledge to not only manage client relationships but also to guide and influence the design process to meet strategic business objectives. This is not a purely operational role but one that requires a strong understanding of operational impacts on design and client strategy.

πŸ“ˆ Primary Responsibilities

  • Identify, qualify, and pursue new project opportunities within existing and emerging healthcare accounts, aligning with Haskell's strategic growth objectives.

  • Lead proposal development efforts and actively participate in shortlist interviews to secure new healthcare design projects.

  • Develop and execute comprehensive account plans for key healthcare clients, focusing on relationship growth and opportunity identification.

  • Serve as the main liaison between clients and internal Haskell teams, ensuring clear communication of client goals, project priorities, and design expectations.

  • Guide and support programming, planning, and design phases to ensure all solutions are client-focused and aligned with organizational strategies.

  • Facilitate design charrettes, user group meetings, and executive presentations, effectively communicating design concepts and strategic alignment.

  • Monitor project performance, ensuring quality, budget adherence, and schedule alignment throughout the design and delivery lifecycle.

  • Collaborate with marketing and leadership to develop strategies for enhancing Haskell's market presence and thought leadership in healthcare design.

  • Represent Haskell in high-level strategic discussions with healthcare clients, encompassing master planning and design execution.

  • Ensure internal design teams are well-briefed on client expectations, project priorities, and effective communication strategies.

πŸ“ Enhancement Note: The responsibilities highlight a blend of business development, client relationship management, and design leadership. The emphasis on "client-focused outcomes," "strategic vision," and "account planning" suggests a need for strong strategic thinking and a deep understanding of the healthcare industry's operational and business imperatives.

πŸŽ“ Skills & Qualifications

Education:

  • Bachelor's degree in Architecture, Engineering, Interior Design, Healthcare Administration, or a related field.

Experience:

  • Minimum of 15 years of progressive experience in architecture, engineering, planning, or healthcare consulting.

  • Demonstrated experience in design leadership, client management, or account management roles within the healthcare sector.

Required Skills:

  • Deep knowledge of healthcare operations, capital planning, and the unique challenges within healthcare design.

  • Exceptional communication, facilitation, and storytelling skills, with the ability to engage effectively with executives and end-users.

  • Strong business development acumen, including identifying and pursuing new project opportunities.

  • Proficient in proposal development and interview/presentation delivery.

  • Strategic planning and account management capabilities.

  • Experience in guiding architectural or engineering design processes from conceptualization to execution.

  • Ability to monitor and manage project budgets and schedules.

Preferred Skills:

  • Master's degree in a relevant field.

  • Existing network of contacts within the healthcare industry in the Texas region.

  • Experience with master planning for healthcare systems.

  • Familiarity with healthcare regulatory requirements and compliance standards relevant to design.

  • Proficiency in project management software and design visualization tools.

πŸ“ Enhancement Note: The requirement for 15+ years of experience, coupled with a focus on design leadership and client management in healthcare, indicates a senior-level role. The "Account Manager" aspect stresses the need for strong business development and client relationship skills, while "Project Design Director" implies a need for strategic design thinking and the ability to guide complex healthcare projects. Professional licensure is noted as a plus, suggesting that deep industry expertise and experience may sometimes outweigh formal licensure for this specific role, though it is highly valued.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 3-5 impactful healthcare design projects where you played a key leadership or client management role.

  • For each project, clearly articulate your specific contributions, focusing on client relationship management, strategic alignment, and design influence.

  • Demonstrate your ability to translate client strategic goals (e.g., operational efficiency, patient experience, market expansion) into tangible design outcomes.

  • Include examples of successful client engagement strategies, proposal wins, and how you navigated complex stakeholder needs.

Process Documentation:

  • Be prepared to discuss your process for client needs assessment and strategic programming in healthcare projects.

  • Detail your methodology for facilitating design charrettes, user group meetings, and executive presentations.

  • Explain your approach to ensuring design delivery aligns with client operational requirements and business objectives.

  • Outline your strategies for monitoring project performance, quality, and financial health.

  • Provide examples of how you leverage market insights and healthcare trends to inform design strategy and client recommendations.

πŸ“ Enhancement Note: While not explicitly stated as a "portfolio requirement," the nature of this role, with its emphasis on client engagement, strategic planning, and design delivery leadership, strongly implies that candidates will be expected to present a compelling portfolio. This portfolio should demonstrate not just design acumen but also business development success, client relationship management expertise, and a deep understanding of the healthcare industry's operational nuances.

πŸ’΅ Compensation & Benefits

Salary Range:

Benefits:

  • Comprehensive health insurance plans.

  • Retirement savings plans (e.g., 401(k) with company match).

  • Opportunities for professional development and continuing education.

  • Paid time off (vacation, sick leave, holidays).

Working Hours:

  • Standard full-time hours are expected, typically 40 hours per week. However, given the client-facing and project-driven nature of the role, flexibility will be required to meet client needs, attend meetings, and manage project timelines, which may involve occasional extended hours or weekend work.

πŸ“ Enhancement Note: The salary range is an estimate based on industry data for similar roles in the Dallas-Fort Worth metropolitan area, considering the seniority (15+ years) and specialized nature (Healthcare Design, Account Management) of the position. Benefits are standard for a company of Haskell's size and industry, with an emphasis on professional development fitting for a leadership role.

🎯 Team & Company Context

🏒 Company Culture

Industry: Engineering, Architecture, Construction, and Consulting, with a significant focus on the Healthcare sector. Haskell operates at the intersection of design and delivery, offering integrated solutions.

Company Size: Haskell is a large, established company, likely employing over 1,000 individuals. This suggests a structured environment with established processes and opportunities for career advancement within a larger organization.

Founded: Founded in 1965, Haskell has a long history and deep roots in its industry, implying a stable company culture with accumulated expertise and a strong reputation.

Team Structure:

  • The role likely sits within Haskell's Healthcare sector, potentially reporting to a Senior Director or Vice President of Healthcare Operations or Business Development.

  • The team structure will involve close collaboration with architectural designers, engineers, construction project managers, and other subject matter experts within the healthcare domain.

Methodology:

  • Haskell emphasizes an integrated project delivery approach, aiming to streamline the design and construction process for clients.

  • Data-driven decision-making and a focus on client outcomes are likely core to their methodology.

  • The company promotes a culture of innovation and continuous improvement within its project delivery processes.

Company Website: https://www.haskell.com/

πŸ“ Enhancement Note: Haskell's long history and integrated approach suggest a company that values expertise, client relationships, and comprehensive project execution. The healthcare sector focus means the company culture likely emphasizes a deep understanding of client needs and the impact of design on healthcare delivery.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This is a senior-level position, akin to a Director or Principal, focusing on strategic client acquisition and high-level design guidance within a specialized industry vertical (Healthcare). It requires a blend of business development prowess, deep industry knowledge, and leadership capabilities.

Reporting Structure: The role likely reports to a senior executive within Haskell's Healthcare division, such as a VP or Senior Director of Healthcare Operations or Business Development. The individual will then manage relationships with clients and lead internal project teams.

Operations Impact: This role has a direct and significant impact on revenue generation through business development and client acquisition. Furthermore, by ensuring design solutions align with client strategic and operational goals, the role influences project success, client satisfaction, and Haskell's reputation in the healthcare market. It is pivotal in shaping the direction and success of major healthcare design projects.

Growth Opportunities:

  • Advancement to higher executive leadership roles within Haskell's Healthcare division (e.g., VP of Healthcare Development, Senior Director of Healthcare Projects).

  • Expansion of client portfolio and geographic reach.

  • Opportunity to contribute to Haskell's strategic planning and market development initiatives.

  • Potential to become a recognized thought leader in healthcare design and development.

πŸ“ Enhancement Note: The career trajectory for this role is clearly defined towards senior leadership and strategic business development within the healthcare sector. The emphasis is on not just managing projects but on driving growth and shaping the company's presence in a critical market.

🌐 Work Environment

Office Type: This is a hybrid role, indicating a combination of working from a Haskell office and remote work. The office environment is likely professional, with collaborative workspaces, meeting rooms, and the necessary amenities for design and client presentations.

Office Location(s): The primary office location for this role is Frisco, Texas. Haskell also has multiple locations across the United States, which may offer opportunities for collaboration or client engagement.

Workspace Context:

  • The workspace will support both independent strategic work (account planning, proposal development) and collaborative efforts (team meetings, design charrettes).

  • Access to technology and resources for client presentations, design reviews, and project management is essential.

  • The environment encourages interaction with subject matter experts across various disciplines within Haskell.

Work Schedule: While a standard 40-hour work week is typical, the nature of client management and project delivery in healthcare design often requires flexibility. This may include attending client meetings outside of standard business hours, occasional travel, and adapting to project deadlines.

πŸ“ Enhancement Note: The "Hybrid" designation suggests a modern work environment that balances the need for in-person collaboration and client engagement with the flexibility of remote work. The office in Frisco, TX, will serve as a hub for strategic planning and team interaction.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess experience, qualifications, and alignment with healthcare design and client management requirements.

  • Hiring Manager Interview: A discussion focused on your background, experience in healthcare design, business development success, and understanding of Haskell's services.

  • Panel Interview: This may involve interviews with senior leadership, peers from design and operations teams, and potentially a client representative. The focus will be on strategic thinking, problem-solving, and fit with Haskell's culture.

  • Portfolio Presentation: A formal presentation of your portfolio, highlighting key healthcare projects, your role, client success stories, and business development achievements. This is a critical step.

  • Final Interview: Potentially with a senior executive to discuss overall fit, strategic vision, and compensation.

Portfolio Review Tips:

  • Structure: Organize your portfolio thematically, focusing on healthcare projects. For each project, clearly define the client's challenge, your strategic approach, your specific contributions (especially in client management and design leadership), and the measurable outcomes.

  • Impact: Quantify your achievements whenever possible. Highlight client relationship growth, revenue generated, successful bids, budget/schedule adherence, and positive client feedback.

  • Client Focus: Emphasize how you understood and addressed client operational needs, strategic goals, and market challenges.

  • Presentation: Be prepared to walk through your portfolio concisely and engagingly, telling a compelling story about your impact. Tailor the presentation to Haskell's specific services and market position.

  • Business Acumen: Showcase your understanding of business development processes, proposal writing, and client acquisition strategies.

Challenge Preparation:

  • Be ready to discuss hypothetical scenarios related to client management in healthcare design, such as handling difficult client feedback, navigating scope changes, or presenting complex design solutions to diverse stakeholders.

  • Prepare to articulate your strategic approach to identifying and pursuing new healthcare project opportunities.

  • Practice explaining how you would integrate Haskell's various services (architecture, engineering, construction) to deliver comprehensive solutions for healthcare clients.

πŸ“ Enhancement Note: The interview process will heavily weigh your ability to demonstrate both strong client management and business development skills, alongside a deep understanding of healthcare design and operations. A well-prepared and impactful portfolio presentation is crucial for success.

πŸ›  Tools & Technology Stack

Primary Tools:

  • CRM System: Proficiency with CRM software (e.g., Salesforce, Microsoft Dynamics) for managing client relationships, tracking opportunities, and sales pipeline management.

  • Project Management Software: Familiarity with project management tools (e.g., Procore, Autodesk Construction Cloud, Microsoft Project) for monitoring project progress, budgets, and schedules.

  • Design & Visualization Tools: Understanding of how architectural and design software (e.g., Revit, AutoCAD, SketchUp, Lumion) are used and how to interpret their outputs for client discussions.

  • Presentation Software: Advanced proficiency in Microsoft PowerPoint, Google Slides, or similar for creating and delivering compelling client presentations and proposals.

Analytics & Reporting:

  • Business Intelligence Tools: Familiarity with BI platforms (e.g., Tableau, Power BI) for analyzing market trends, client performance data, and project financials.

  • Reporting Dashboards: Ability to interpret and contribute to the creation of dashboards that track key performance indicators (KPIs) for business development and project delivery.

CRM & Automation:

  • Sales Automation Tools: Experience with tools that automate sales processes, lead nurturing, and proposal generation.

  • Collaboration Platforms: Proficiency in tools like Microsoft Teams, Slack, or Zoom for internal and external communication and collaboration.

πŸ“ Enhancement Note: While the job description doesn't explicitly list specific tools, a professional in this role would be expected to be proficient with standard business development, project management, and presentation software. Familiarity with industry-specific healthcare design and construction platforms is also implied.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Client-Centricity: A deep commitment to understanding and exceeding client expectations, particularly within the complex healthcare environment.

  • Integrity & Trust: Upholding the highest ethical standards in all client interactions and business dealings.

  • Collaboration: Fostering a strong team environment where diverse expertise is leveraged to deliver integrated solutions.

  • Innovation: Continuously seeking new and better ways to deliver design and construction services, especially in response to evolving healthcare needs.

  • Excellence: A drive for high-quality outcomes in all aspects of project delivery and client service.

Collaboration Style:

  • Proactive and communicative, ensuring seamless coordination between clients and internal Haskell teams.

  • Facilitative, guiding discussions and decision-making processes effectively.

  • Partnership-oriented, working collaboratively with clients as strategic advisors.

  • Cross-functional, bridging the gap between design, engineering, construction, and client operations.

πŸ“ Enhancement Note: Haskell's values likely reflect a commitment to client success, professional excellence, and collaborative problem-solving, all critical for navigating the complexities of the healthcare industry.

⚑ Challenges & Growth Opportunities

Challenges:

  • Navigating Complex Healthcare Needs: Understanding and translating the intricate operational, clinical, and financial requirements of diverse healthcare organizations into effective design solutions.

  • Market Competition: Differentiating Haskell's integrated services in a competitive architecture, engineering, and construction (AEC) landscape.

  • Long Sales Cycles: Managing the extended timelines often associated with securing large healthcare capital projects.

  • Stakeholder Alignment: Facilitating consensus among multiple stakeholders with potentially conflicting priorities within client organizations.

  • Adapting to Healthcare Trends: Staying abreast of rapid advancements in healthcare technology, patient care models, and regulatory changes that impact design.

Learning & Development Opportunities:

  • Industry Conferences & Forums: Attending key healthcare design and development events to stay current and network.

  • Professional Certifications: Pursuing relevant certifications in healthcare administration, project management, or specialized design areas.

  • Internal Training: Accessing Haskell's internal programs for leadership development, business development, and technical expertise enhancement.

  • Mentorship: Opportunities to learn from and be mentored by senior leaders within Haskell's Healthcare division.

πŸ“ Enhancement Note: This role presents opportunities to tackle complex challenges in a dynamic industry, fostering significant professional growth and the chance to shape the future of healthcare facilities.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe your approach to identifying and developing new healthcare clients. What are the key indicators you look for?" (Prepare to discuss your business development pipeline strategy and client qualification process.)

  • "Walk us through a complex healthcare design project where you managed client relationships from initial concept to completion. What were the key challenges and how did you overcome them?" (Prepare a detailed case study from your portfolio, focusing on client engagement, problem-solving, and outcomes.)

Company & Culture Questions:

  • "What do you know about Haskell's approach to integrated project delivery, particularly within the healthcare sector?" (Research Haskell's website, case studies, and recent news.)

  • "Describe your ideal collaboration style when working with design teams, construction professionals, and clients." (Highlight your ability to foster teamwork and communicate effectively across disciplines.)

Portfolio Presentation Strategy:

  • Storytelling: Frame your portfolio projects as compelling narratives, highlighting the client's journey and your pivotal role in achieving success.

  • Quantification: Wherever possible, use data and metrics to demonstrate the impact of your work (e.g., percentage increase in client satisfaction, value of contracts secured, budget/schedule savings).

  • Strategic Alignment: Clearly articulate how your contributions directly supported the client's strategic objectives and Haskell's business goals.

  • Conciseness: Be efficient with your time. Focus on the most impactful projects and your most significant contributions.

πŸ“ Enhancement Note: The interview process will heavily scrutinize your business development capabilities, client relationship management skills, and depth of understanding in healthcare design and operations. A strong, data-driven portfolio presentation is paramount.

πŸ“Œ Application Steps

To apply for this operations position:

  • Submit your application through the provided link on the Haskell Jibeapply portal.

  • Portfolio Customization: Tailor your resume and portfolio to highlight your most relevant healthcare design, client management, and business development experience. Focus on achievements that align with Haskell's integrated delivery model.

  • Resume Optimization: Ensure your resume clearly articulates your 15+ years of experience, leadership roles, and quantifiable successes in healthcare projects. Integrate keywords related to business development, account management, and healthcare design.

  • Interview Preparation: Practice your portfolio presentation, focusing on storytelling, quantifiable results, and demonstrating your strategic approach to client challenges. Prepare to discuss your experience with proposal development and client acquisition.

  • Company Research: Thoroughly research The Haskell Company, their healthcare sector offerings, recent projects, and their integrated project delivery philosophy. Understand their market position and competitive advantages.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with The Haskell Company or through direct communication with the hiring team before making application decisions.

Application Requirements

Candidates need over 15 years of experience in architecture, engineering, or healthcare consulting with a strong background in design leadership. A degree in Architecture, Engineering, Interior Design, or Healthcare Administration is required, and professional licensure is preferred.