Product Designer with Salesorce

📍 Job Overview

Job Title: Product Designer with Salesforce

Company: 3Pillar

Location: Romania

Job Type: Fixed term

Category: UX/Product Design (with a strong CRM/Salesforce focus)

Date Posted: 2026-07-31

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote OK (with a focus on Romania)

🚀 Role Summary

• This role is for a UX Designer with hands-on experience in Salesforce, focusing on optimizing CRM workflows and enhancing the sales journey.

• The primary objective is to create elegant, intuitive product designs that delight end-users while achieving client business outcomes within the Salesforce ecosystem.

• Collaboration with global delivery teams, including Product Management, Engineering, and Program Management, is essential for delivering best-of-breed products using Agile practices.

• The position requires a proactive approach to problem-solving, a strong desire for continuous learning in UX, and the ability to adapt to changing priorities and scope.

📝 Enhancement Note: While the title is "Product Designer," the core responsibilities and requirements heavily emphasize UX Design within the Salesforce CRM environment. The role is positioned as a mid-level contributor within the UX team, expected to work under guidance but also contribute independently to client engagements. The "Fixed term" employment type suggests this might be a project-based opportunity.

📈 Primary Responsibilities

• Design and develop efficient CRM workflows within Salesforce, focusing on improving the sales journey and user experience.

• Create user flows and build clickable digital prototypes for high-level business processes that can be translated into user stories for Salesforce design work.

• Collaborate closely with UX Leads, Senior UXers, Product Managers, Engineers, and Program Managers to deliver exceptional user experiences for US clients.

• Clearly communicate design progress, timelines, and deliverables to both internal teams and clients.

• Adapt designs and workflows based on evolving client requirements, project priorities, and scope changes.

• Actively participate in UX team rituals, engagement meetings, and client workshops, contributing to preparation and presentation efforts.

• Identify potential risks in the design and implementation process and escalate them promptly to the appropriate stakeholders.

• Contribute to client presentations by articulating design decisions, user research findings, and proposed solutions.

• Propose improvements to standard tools, processes, and methodologies used within the UX and global delivery teams.

• Foster and maintain a collaborative team culture, sharing knowledge and best practices with colleagues.

• Stay informed about emerging technologies, industry trends, and new developments in areas like AI, and assess their potential application in future projects.

📝 Enhancement Note: The responsibilities clearly indicate a hybrid role focusing on both strategic UX design and tactical Salesforce implementation support. The emphasis on client-facing work and collaboration with global teams necessitates strong communication and interpersonal skills.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, would be highly beneficial.

Experience:

• A minimum of 3 years of hands-on experience in a client-facing UX design role.

• At least 2 years of experience in a consulting capacity, working with diverse clients and project requirements.

• Proven experience working with digital products, understanding business logic, and optimizing processes. Required Skills:

• Hands-on work experience with Salesforce, including understanding its capabilities for CRM and sales processes.

• Strong proficiency in UX Design principles and methodologies.

• Expertise in Interaction Design and Visual Design, with a portfolio showcasing these skills.

• Ability to sketch User Flows and create Clickable Prototypes for complex business processes.

• Practical knowledge and experience working within Agile practices and Lean methodologies.

• Excellent Communication Skills, both written and verbal, for effective client and team interaction.

• A strong problem-solving aptitude and a proactive, "roll up your sleeves" mentality.

• High cultural awareness and the ability to work effectively with diverse, global teams. Preferred Skills:

• Experience in a UX Lead or Senior UXer role, guiding design efforts.

• Familiarity with CRM systems beyond Salesforce, or experience with sales journey platforms.

• Experience working with global teams on mission-critical engagements.

• Entrepreneurial spirit with the ability to understand the broader business context.

• Familiarity with emerging technologies such as AI and their application in UX.

📝 Enhancement Note: The requirement for Salesforce experience is critical and directly influences the type of UX problems this designer will solve. The combination of UX skills, consulting experience, and Salesforce proficiency is key to success in this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase projects demonstrating your ability to design intuitive user interfaces and user experiences, particularly within complex systems.

• Include case studies that highlight your process from problem identification through to solution design and user testing.

• Present examples of user flows, wireframes, and interactive prototypes that illustrate your approach to problem-solving and workflow optimization.

• Demonstrate how your design solutions have met client business objectives and improved user satisfaction or efficiency metrics.

• If possible, include examples of work related to CRM systems or sales processes, even if not specifically Salesforce. Process Documentation:

• Be prepared to discuss your personal design process, including how you approach user research, ideation, prototyping, and iteration.

• Articulate how you translate high-level business requirements into detailed design specifications and user stories, particularly for a platform like Salesforce.

• Explain your experience with Agile ceremonies and how you integrate design work into iterative development cycles.

• Showcase your ability to document design decisions and rationale clearly, facilitating handoffs to development and client stakeholders.

📝 Enhancement Note: The emphasis on Salesforce and CRM workflows means that a portfolio demonstrating an understanding of business processes and system integration will be highly valued. Candidates should be ready to explain how their designs contribute to tangible business outcomes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for mid-level UX Designers with Salesforce experience in Romania, the estimated annual gross salary range is €30,000 - €45,000. This estimate considers the "Fixed term" nature of the contract and the specific skill set required.

Benefits:

• Flexible work environment with a remote-first approach.

• Participation in a global team, fostering cross-cultural learning and collaboration.

• Comprehensive well-being program, including opportunities for fitness and mental health support (country-dependent).

• Generous time off policies to support work-life balance.

• Accelerated career growth and development opportunities through diverse projects and offerings.

• Equal opportunity employer status, promoting diversity and inclusion.

Working Hours: The role is expected to require approximately 40 hours per week, aligning with standard full-time employment. Flexibility in working hours may be available, but core collaboration times with US clients and global teams will need to be accommodated.

📝 Enhancement Note: Salary is an estimation based on typical market rates for the specified experience level and location. Specific compensation will depend on the exact duration of the fixed-term contract and the candidate's qualifications. The listed benefits are directly extracted from the provided company culture description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services and Consulting, specializing in building digital products for clients. The company operates within a dynamic market that demands innovation and adaptability.

Company Size: 3Pillar Global is a medium to large enterprise, indicated by the "global team" and "global resources" mentioned, suggesting a significant number of employees and a structured organizational framework. This size implies access to a wide range of company resources and opportunities but also a need for clear processes and communication.

Founded: Information not explicitly provided, but the company's established global presence suggests it has been operating for a considerable period, allowing for mature operational processes and a developed company culture.

Team Structure:

• The UX team is part of a larger global UX practice, working in close partnership with other 3Pillar practices, including Product Management (PDM), Product Management (PM), and Engineering.

• Designers will work under the guidance of a UX Lead or Senior UXer, indicating a hierarchical structure within the UX discipline.

• Collaboration extends to global delivery teams, including Product Management, Engineering, and Program Management, requiring cross-functional teamwork. Methodology:

• Data Analysis and Insights: While not explicitly detailed for UX, the company's focus on building cutting-edge technologies implies a data-informed approach to product development. UX designers are expected to leverage insights to inform their designs.

• Workflow Planning and Optimization: This is a core responsibility, specifically within CRM systems like Salesforce, to create efficient workflows and improve user journeys.

• Automation and Efficiency Practices: The role involves improving CRM workflows, which inherently involves streamlining processes and potentially leveraging automation features within Salesforce.

Company Website: https://www.3pillarglobal.com/

📝 Enhancement Note: 3Pillar Global's "remote-first" and "global team" approach suggests a culture that values flexibility, asynchronous communication, and diverse perspectives. The emphasis on client success and delivering cutting-edge technology implies a results-oriented environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer with specialized experience in Salesforce. It's a client-facing position within a global consulting firm, offering exposure to various client projects and industries. The responsibilities include both design execution and process improvement within a specific technology stack.

Reporting Structure: The designer will report to a UX Lead or Senior UXer within the global UX team and will collaborate closely with project-specific Product Managers, Engineers, and Program Managers. This structure allows for mentorship and functional guidance while ensuring project alignment.

Operations Impact: The UX Designer's impact is directly tied to enhancing client business outcomes through improved user experiences within their Salesforce CRM systems. This includes driving efficiency, improving user adoption, and potentially contributing to sales effectiveness by optimizing the sales journey. The role contributes to the overall success and reputation of 3Pillar Global's client engagements.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in Salesforce UX design, CRM workflow optimization, and Agile methodologies. Gain exposure to user research, interaction design, and visual design for enterprise-level applications.

• Industry Expertise: Develop a strong understanding of client business processes across various industries by working on diverse engagements. Gain insights into emerging technologies like AI and their practical application in product design.

• Leadership Potential: With proven success, opportunities may arise to take on lead roles on projects, mentor junior designers, or contribute to refining 3Pillar's UX methodologies and best practices.

📝 Enhancement Note: The consulting environment at 3Pillar Global typically offers rapid learning and career progression due to exposure to varied projects. The specialized nature of Salesforce UX design is a valuable niche that can lead to significant career development.

🌐 Work Environment

Office Type: The company operates on a "remote-first" approach, meaning the primary work environment is remote. While there might be physical office locations, the expectation is that work can be performed effectively from home or a remote location.

Office Location(s): The role is based in Romania, indicating that candidates should be located within Romania to be considered. While remote, proximity to or presence within Romania is a requirement.

Workspace Context:

• Collaborative Environment: Expect a highly collaborative setting, involving frequent communication and interaction with global teams through digital tools. This includes working closely with Product Managers, Engineers, and other UX professionals.

• Operations Tools and Technology: Access to standard design software, prototyping tools, and communication platforms will be provided. Specific Salesforce environments will be used for design and workflow development.

• Team Interaction: Opportunities for team interaction will occur through virtual meetings, design reviews, workshops, and dedicated collaboration sessions. The remote-first model emphasizes intentional communication and connection.

Work Schedule: The standard work schedule is approximately 40 hours per week. While flexibility is offered, candidates should be prepared to adapt their schedule to accommodate collaboration with US-based clients and global teams, which may involve early mornings or late afternoons depending on the specific project and time zones.

📝 Enhancement Note: The remote-first, global team structure means that asynchronous communication and self-discipline are crucial. Candidates should be comfortable working independently and proactively seeking information and collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements, particularly Salesforce and UX expertise.

• Technical Interview: This will likely involve discussing your UX design process, problem-solving approaches, and experience with Salesforce. Expect questions about user flows, prototyping, and CRM optimization.

• Portfolio Presentation: You will be asked to present a selection of your work, focusing on case studies that demonstrate your design thinking, methodology, and impact on business outcomes. Be prepared to discuss your role in each project and the challenges you overcame.

• Behavioral & Cultural Fit Interview: This stage assesses your ability to work in a global, collaborative environment, your communication skills, and your alignment with 3Pillar's values (e.g., Intrinsic Dignity, Open Collaboration).

• Final Round: Potentially a discussion with a senior leader or client representative to finalize the decision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 strong projects that best showcase your skills relevant to this role. Prioritize projects demonstrating Salesforce experience, CRM workflow design, or complex system UX.

• Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges faced, the solutions designed, and the outcomes achieved. Quantify results where possible.

• Highlight Salesforce/CRM: If you have direct Salesforce experience, make it prominent. If not, highlight transferable skills from other CRM or complex enterprise system design projects.

• Process Focus: Clearly outline your design methodology, including user research, wireframing, prototyping, and testing phases.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate.

Challenge Preparation:

• Salesforce Scenario: Be prepared for a hypothetical scenario where you need to design a specific workflow or improve an existing one within Salesforce. Think about how you would approach this, what questions you would ask, and what deliverables you would create.

• Problem-Solving Exercise: You might be given a business problem and asked to outline how you would use UX design to solve it, considering the constraints of a platform like Salesforce.

• Communication Practice: Practice articulating your design decisions clearly and concisely, as you will need to communicate effectively with both technical and non-technical stakeholders.

📝 Enhancement Note: The "Fixed term" nature might mean a more focused and potentially quicker interview process. Demonstrating practical application of UX principles within Salesforce will be the key differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce: Hands-on experience is a primary requirement. Understanding Salesforce's UX capabilities and limitations is crucial.

• UX/UI Design Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, or similar for wireframing, prototyping, and visual design.

• Prototyping Tools: Experience with tools like InVision, Axure, or built-in features of design software for creating interactive prototypes.

Analytics & Reporting:

• While not explicitly stated as a primary requirement for the designer, familiarity with analytics tools (e.g., Google Analytics, Salesforce's own reporting dashboards) can be beneficial for understanding user behavior and informing design decisions. CRM & Automation:

• Salesforce: As mentioned, this is central. Understanding its CRM functionalities, potential for workflow automation, and user management is key.

• Integration Tools: Awareness of how different systems integrate with Salesforce might be helpful, though not a core design requirement.

📝 Enhancement Note: The explicit mention of Salesforce as the system of work makes it the most critical technical skill. Proficiency in standard UX design tools is assumed, but the ability to apply these within the Salesforce ecosystem is paramount.

👥 Team Culture & Values

Operations Values:

• Intrinsic Dignity: Respect for individuals, fostering an inclusive environment where all team members feel valued.

• Open Collaboration: Encouraging open communication, knowledge sharing, and teamwork across global teams and disciplines.

• Client Focus: Dedication to understanding and meeting client business objectives through innovative technology solutions.

• Continuous Improvement: A commitment to refining processes, tools, and methodologies to deliver better outcomes and stay ahead of industry trends.

• Efficiency and Effectiveness: Driving value through optimized workflows, streamlined processes, and high-quality product delivery.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers, Engineers, and Program Managers, bridging the gap between user needs and technical implementation.

• Process Review and Feedback: A culture that encourages constructive feedback on designs and processes to foster continuous learning and improvement.

• Knowledge Sharing: Active participation in sharing insights, best practices, and learnings from projects with the wider UX and global delivery teams.

📝 Enhancement Note: The company culture emphasizes collaboration, respect, and a drive for excellence in client delivery. Candidates should demonstrate an ability to thrive in a globally distributed team and contribute positively to a learning-oriented environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Salesforce Ecosystem Complexity: Navigating the specific constraints and capabilities of Salesforce to create optimal user experiences can be challenging.

• Global Collaboration: Working effectively across different time zones and cultural nuances with US clients and global teams requires strong communication and adaptability.

• Balancing User Needs with Business Objectives: Ensuring that designs are both user-centric and meet stringent client business outcomes within the Salesforce framework.

• Keeping Pace with Technology: Staying current with Salesforce updates, new features, and emerging technologies like AI and integrating them into design strategies.

Learning & Development Opportunities:

• Salesforce UX Specialization: Become an expert in designing for the Salesforce platform, a highly sought-after skill in the CRM and sales technology space.

• Cross-Industry Exposure: Gain experience with diverse client needs and business models across various sectors through 3Pillar's project portfolio.

• Agile and Consulting Skills: Enhance skills in Agile methodologies and client consulting, valuable for career advancement in tech services.

• Mentorship: Benefit from guidance from experienced UX Leads and Senior UXers, as well as exposure to other specialized practices within 3Pillar.

📝 Enhancement Note: This role offers a unique opportunity to specialize in a high-demand area of UX design. The challenges presented are typical of consulting roles in technology, offering significant learning and development potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex workflow within a CRM system. What was your process, and what were the key challenges?" (Focus on process, problem-solving, and system understanding).

• "How would you approach designing a new feature for Salesforce to improve lead qualification for a sales team?" (Demonstrate your design thinking, user-centricity, and Salesforce context).

• "How do you ensure your designs align with client business objectives while also meeting user needs?" (Showcase your strategic thinking and ability to balance competing priorities). Company & Culture Questions:

• "What interests you about working for 3Pillar Global, and what do you know about our company culture?" (Research their values and approach to work).

• "How do you handle working with cross-functional teams and stakeholders from different departments?" (Highlight your collaboration and communication skills).

• "Describe your experience working in a remote or globally distributed team environment." (Emphasize your ability to adapt and communicate effectively in such settings). Portfolio Presentation Strategy:

• Structure: For each case study, clearly define the problem, your role, the users, the proposed solution, your design process (wireframes, prototypes, user flows), the challenges, and the outcomes.

• Salesforce Focus: If you have Salesforce experience, highlight it. If not, draw parallels from other complex enterprise systems or CRM platforms.

• Metrics: Quantify results whenever possible (e.g., "improved task completion time by X%", "reduced error rate by Y%").

• Interaction: Be prepared to answer questions about your design decisions and be open to discussing alternative approaches.

📝 Enhancement Note: The interview will likely assess not only your UX design skills but also your understanding of Salesforce and your ability to operate effectively in a client-facing, global consulting environment.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Lever link.

• Tailor Your Resume: Highlight your experience with Salesforce, CRM systems, UX design, client-facing roles, and consulting. Use keywords from the job description.

• Curate Your Portfolio: Select projects that best demonstrate your Salesforce UX skills, problem-solving abilities, and design process. Ensure it's easily accessible and visually appealing.

• Prepare Your Story: Be ready to articulate your experience and walk through your portfolio projects, emphasizing your contributions and the impact of your work.

• Research 3Pillar Global: Understand their company culture, values, and the types of digital products they build. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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