Product Designer (UX/UI) - CDC

📍 Job Overview

Job Title: Product Designer (UX/UI) - CDC

Company: CP Axtra

Location: Bangkok, Thailand

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: July 30, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (with potential for remote work within Thailand)

🚀 Role Summary

• Design user-centered digital experiences and interfaces for operational systems within warehouse and fulfillment environments.

• Develop intuitive workflows for web applications and PDA/handheld devices supporting warehouse operators, supervisors, and administrators.

• Collaborate closely with Product Owners, Business Analysts, and Engineers to translate complex operational processes into efficient digital solutions.

• Conduct user research and usability testing to gather insights and continuously improve operational efficiency through design.

• Create and maintain design systems, UI components, and design patterns to ensure consistency and scalability across platforms.

📝 Enhancement Note: This role is specifically focused on designing operational systems rather than customer-facing products. The emphasis is on improving efficiency and usability for internal users in a warehouse environment, requiring a strong understanding of task-driven workflows and handheld device optimization.

📈 Primary Responsibilities

• Champion user-centered design principles for internal operational systems, ensuring a focus on operator needs and efficiency.

• Design comprehensive user experiences and interfaces for both web-based applications and PDA/handheld devices used in daily warehouse operations.

• Produce detailed wireframes, interactive prototypes, and high-fidelity UI designs ready for direct implementation by engineering teams.

• Develop task-driven workflows for critical warehouse operations such as receiving, picking, packing, loading, inspection, and inventory management.

• Optimize PDA interfaces for maximum speed, clarity, and minimal interaction steps, crucial for frontline operators in high-volume environments.

• Plan, conduct, and synthesize findings from user research and usability testing sessions to identify pain points and opportunities for improvement.

• Define detailed user personas and map out user journeys for both warehouse operators and administrative stakeholders.

• Design operational dashboards and monitoring tools that provide supervisors with clear visibility into system status, exceptions, and key performance indicators.

• Translate complex business logic and operational requirements into intuitive and easy-to-understand interaction flows.

• Establish, document, and evolve a consistent design system, including UI components and scalable design patterns across web and PDA platforms.

• Implement a continuous design iteration process driven by user feedback, operational data, and ongoing usability assessments.

• Collaborate effectively with Product Owners, Business Analysts, and Engineers to ensure design feasibility, alignment with operational constraints, and successful implementation.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on designing for efficiency and task completion in a high-throughput operational setting. This includes a specific focus on handheld device interfaces, which often require different design considerations than traditional desktop applications.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in UX/UI design, with a proven track record of designing complex systems.

Required Skills:

• Demonstrated expertise in user experience (UX) and user interface (UI) design principles for web and mobile applications.

• Proven ability to create clear and effective wireframes, interactive prototypes, and high-fidelity UI designs.

• Strong experience in planning, conducting, and synthesizing user research and usability testing methodologies.

• Proficiency in interaction design and visual design, with a keen eye for detail and aesthetics.

• Experience building, managing, or contributing to design systems that scale across multiple platforms.

• Familiarity with Agile product development methodologies and cross-functional team collaboration.

• Excellent communication and presentation skills, capable of articulating design decisions to technical and non-technical stakeholders.

• Ability to translate abstract concepts and complex operational processes into intuitive and user-friendly experiences.

• Strong creative problem-solving abilities and analytical thinking skills.

• Adaptability and comfort working in fast-paced environments with evolving product requirements.

• Demonstrated ability in user research, interaction design, and visual design. Preferred Skills:

• Prior experience designing for logistics, warehouse management systems (WMS), Enterprise Resource Planning (ERP), or other operational systems.

• Specific experience designing task-optimized interfaces for handheld devices, such as PDA terminals or barcode scanners.

• Domain knowledge within the retail or supply chain industries.

📝 Enhancement Note: The "Nice to Have" skills are highly relevant to the specific domain of operational systems in a warehouse setting, indicating a preference for candidates who can hit the ground running with industry-specific knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 significant UX/UI design projects, with a strong emphasis on enterprise or workflow-heavy systems.

• Detail the problem statement, your role, the design process followed, and the final solution with demonstrable results.

• Include examples of wireframes, user flows, prototypes, and high-fidelity mockups for both web and mobile/handheld interfaces.

• Demonstrate experience in user research and usability testing, including how feedback influenced design iterations.

• Highlight your contribution to or experience with design systems, providing examples of reusable components and patterns. Process Documentation:

• Clearly articulate your approach to user research, from planning and participant recruitment to synthesis and actionable insights.

• Illustrate your workflow design process, showing how you break down complex operational tasks into intuitive user journeys.

• Provide examples of how you iterated on designs based on user feedback, business requirements, and technical constraints.

• If possible, include case studies that demonstrate how your designs led to measurable improvements in operational efficiency, accuracy, or user satisfaction.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates should prepare to walk through their projects, explaining their design decisions, research methodologies, and the impact of their work, especially concerning efficiency improvements in operational environments.

💵 Compensation & Benefits

Salary Range: For a Product Designer with 2-5 years of experience in Bangkok, Thailand, the estimated annual salary range is THB 600,000 - THB 1,000,000. This range can vary based on specific experience, skills, and the final negotiation.

Benefits:

• Health Insurance: Comprehensive group insurance from a top provider, covering Outpatient Department (OPD), Inpatient Department (IPD), and Emergency OPD.

• Provident Fund: Company contributes 3% to the employee's provident fund.

• Year-end Bonus: Includes variable and performance-based bonuses.

• Gym Facilities: Access to a fitness center, yoga room, and recreational space at the Head Office.

• Attractive Vacation Days: A minimum of 18 days of annual leave.

• No Overtime: Employees work a 5-day week, with goals and deadlines managed to avoid overtime.

• Free Car Parking Space: On-site parking provided for employees.

Working Hours: 40 hours per week, typically Monday to Friday, with no overtime expected.

📝 Enhancement Note: The salary estimate is based on market research for mid-level Product Designers in Bangkok, Thailand, considering the listed benefits and the company's stated commitment to work-life balance. The benefits package is quite generous, reflecting a strong emphasis on employee well-being and long-term planning.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the technology and logistics sectors, likely focusing on supply chain management, warehousing, and operational efficiency solutions. This industry context is crucial for understanding the operational challenges the design team aims to solve.

Company Size: CP Axtra is part of the CP Group, a large conglomerate, suggesting a stable and well-resourced organization. The specific division or team may be smaller and more focused, offering a dynamic environment within a larger corporate structure.

Founded: While the founding date of CP Axtra isn't specified, its affiliation with the CP Group (founded in 1921) implies a long-standing heritage of business and innovation. This background suggests a company that values established processes but also embraces modernization.

Team Structure:

• The Product Design team likely comprises several designers with varying specializations (UX, UI, Research) and potentially Product Owners and Business Analysts.

• The reporting structure will likely involve a Design Lead or Head of Product, with designers reporting to them.

• Cross-functional collaboration is central, with designers working closely with engineering, product management, and business analysis teams to deliver solutions. Methodology:

• The design team likely employs a data-driven approach, using user research and analytics to inform design decisions and measure impact.

• Workflow planning and optimization strategies are core to the design process, aiming to streamline operations for internal users.

• Automation and efficiency practices are key goals, with design playing a critical role in enabling these.

Company Website: https://www.cpaxtra.com/ (Note: This is a general CP Axtra URL; specific division details may vary.)

📝 Enhancement Note: The company's focus on operational systems within a large conglomerate like CP Group suggests a blend of established corporate values and a drive for technological innovation to enhance efficiency. Designers will need to be comfortable working within potentially structured environments while championing user-centric improvements.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (2-5 years of experience). It involves significant responsibility for designing key operational systems and requires a good degree of autonomy in executing design tasks and contributing to design strategy.

Reporting Structure: The designer will likely report to a Design Manager, Senior Product Designer, or Head of Product. They will work closely with Product Owners, Business Analysts, and a dedicated engineering team.

Operations Impact: The designer's work will have a direct and tangible impact on the efficiency, accuracy, and overall productivity of warehouse and fulfillment operations. Successful designs can lead to significant cost savings, improved throughput, and better working conditions for frontline staff.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in designing for operational systems, handheld devices, and complex enterprise workflows.

• Domain Specialization: Develop specialized knowledge in logistics, supply chain, and warehouse management, becoming a subject matter expert.

• Leadership Potential: With proven performance, there may be opportunities to move into Senior Designer roles, mentor junior designers, or lead design initiatives for specific product areas.

• Cross-functional Exposure: Gain valuable experience working across different departments (Product, Engineering, Operations) to understand the broader business context.

📝 Enhancement Note: This role offers a specialized career path within UX/UI design, focusing on the critical but often overlooked area of internal operational systems. Growth here involves not just design craft but also a deep understanding of operational processes and their digital enablement.

🌐 Work Environment

Office Type: The company offers a hybrid work environment. While specific details on office days are not provided, it implies a blend of remote work flexibility and in-office collaboration. The Head Office features a fitness center, yoga room, and recreational space, suggesting an emphasis on employee well-being.

Office Location(s): The primary location is Bangkok, Thailand. The company provides free car parking, indicating a potential for easy access via personal vehicles.

Workspace Context:

• The office environment is described as non-hierarchical and agile, fostering collaboration and open communication.

• The presence of a fitness center and recreational space suggests a supportive environment that encourages work-life balance.

• Designers will have access to the necessary tools and technology to perform their roles, likely including standard design software and collaboration platforms.

• Opportunities for direct interaction with operations teams will be available, crucial for gathering insights and validating designs.

Work Schedule: A standard 5-day work week is in place, with a commitment to avoiding overtime, promoting a healthy work-life balance.

📝 Enhancement Note: The hybrid model combined with on-site amenities and a focus on work-life balance paints a picture of a modern and employee-centric workplace, particularly attractive for professionals seeking stability and well-being alongside challenging design work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess basic qualifications and relevant experience.

• Hiring Manager/Team Interview: A discussion focused on your background, design philosophy, and experience with similar projects. This may include behavioral questions.

• Design Challenge/Case Study: You may be asked to complete a take-home design exercise or present a case study from your portfolio that showcases your problem-solving skills, design process, and ability to handle operational system design challenges.

• Team/Stakeholder Interviews: Meetings with potential cross-functional collaborators (e.g., Product Owners, Engineers) to assess your communication, collaboration style, and cultural fit.

• Final Interview: Potentially with a senior leader to discuss overall fit and career aspirations.

Portfolio Review Tips:

• Focus on Operational Context: Highlight projects where you designed for efficiency, workflow optimization, or complex enterprise systems. If you have warehouse or logistics experience, emphasize it.

• Showcase Your Process: Clearly articulate your design thinking, user research methods, and how you translated operational requirements into user-centered solutions.

• Demonstrate Handheld Device Design: If applicable, include examples of interfaces designed for PDAs, barcode scanners, or other mobile devices, explaining the specific constraints and optimizations.

• Quantify Impact: Where possible, use metrics or qualitative feedback to demonstrate the positive impact of your designs on operational efficiency, user satisfaction, or error reduction.

• Design System Contribution: If you have experience with design systems, showcase how you contributed to or utilized them for consistency and scalability.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with common warehouse operations (receiving, picking, packing, inventory management) and the types of systems used.

• Prioritize Efficiency: For any challenge, focus on solutions that enhance speed, reduce steps, minimize errors, and improve clarity for operators.

• Think Mobile-First/Device-Optimized: Consider the constraints of handheld devices (screen size, input methods, context of use) in your approach.

• Prepare to Justify Decisions: Be ready to explain the rationale behind every design choice, linking it back to user needs, operational goals, and design principles.

📝 Enhancement Note: The interview process will likely heavily scrutinize your portfolio and your ability to articulate your design process, especially in the context of operational efficiency and task-driven interfaces. A well-prepared case study presentation is key.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma, Sketch, Adobe XD, InVision, or similar industry-standard tools for wireframing, UI design, and interactive prototyping.

• User Research & Testing Platforms: Tools for conducting remote usability testing, surveys, and user interviews (e.g., UserTesting.com, Maze, SurveyMonkey).

• Design System Management: Platforms or documentation methods for managing and sharing design system components (e.g., Zeroheight, Storybook, internal wikis).

Analytics & Reporting:

• Analytics Tools: While not a primary design tool, familiarity with how user behavior is tracked in operational systems (e.g., through custom logging or web analytics) can be beneficial for understanding usage patterns.

• Data Visualization Tools: Experience interpreting data from dashboards (e.g., Tableau, Power BI) to understand operational performance metrics and user interaction data.

CRM & Automation:

• CRM Systems: While not directly designing within a CRM, understanding how operational data might integrate with or be influenced by CRM processes is a plus.

• Project Management & Collaboration Tools: Jira, Asana, Trello, Slack, Microsoft Teams for managing tasks, communicating with teams, and tracking project progress.

📝 Enhancement Note: Proficiency in core design tools is essential. Familiarity with design system methodologies and experience working within Agile development environments using tools like Jira is also highly valued for seamless integration with engineering teams.

👥 Team Culture & Values

Operations Values:

• Efficiency-Driven: A strong emphasis on designing solutions that directly improve operational speed, accuracy, and throughput.

• User-Centricity (Internal Users): Deep understanding and advocacy for the needs of warehouse operators and administrators, recognizing their unique challenges.

• Data-Informed Decisions: Utilizing user research, usability testing, and operational data to guide design choices and measure success.

• Collaboration: Valuing teamwork and open communication across design, product, and engineering disciplines to achieve common goals.

• Continuous Improvement: A mindset of constantly seeking ways to enhance processes and systems through thoughtful design interventions.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with Product Owners, Business Analysts, and Engineers, participating actively in development cycles.

• Process Review Culture: Openness to feedback on designs and processes, with a collaborative approach to problem-solving.

• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and learnings across the team and with other departments.

📝 Enhancement Note: The culture likely blends a large corporate structure's stability with an agile, innovation-focused approach to operational technology. Designers should be prepared to work collaboratively and advocate for user needs within a performance-driven environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Diverse User Skill Levels: Accommodating both new operators with minimal technical experience and seasoned staff requiring efficiency.

• Optimizing for Handheld Devices: Creating intuitive and efficient interfaces on smaller screens with specific input methods and in potentially challenging environmental conditions.

• Translating Complex Operations: Simplifying intricate warehouse processes into clear, actionable digital workflows.

• Balancing Technical Constraints with User Needs: Ensuring designs are feasible within existing system architecture while still meeting user requirements.

• Gaining Operational Domain Expertise: Quickly learning the nuances of warehouse logistics and supply chain operations.

Learning & Development Opportunities:

• Specialized Design Skills: Deepen expertise in designing for operational technology, mobile/handheld interfaces, and industrial environments.

• Industry Knowledge: Develop a strong understanding of logistics, supply chain, and warehouse management systems.

• Cross-functional Acumen: Enhance skills in collaborating with product management, engineering, and operations teams.

• Design System Development: Contribute to or lead the evolution of the company's design system, gaining experience in scaling design language.

• Mentorship: Potential to learn from senior designers and, in time, mentor junior team members.

📝 Enhancement Note: This role offers a unique opportunity to specialize in a critical area of enterprise design, moving beyond typical consumer-facing products to impact real-world operational efficiency.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow for enterprise users. What were the challenges, and how did you approach them?" (Prepare a case study focusing on process simplification and user adoption.)

• "How would you approach designing a new feature for a handheld PDA used by warehouse pickers? What are the key considerations?" (Focus on speed, clarity, minimal input, and error prevention.)

• "Walk us through your process for conducting user research on operational systems. How do you ensure your findings are actionable?" (Highlight methods like contextual inquiry, observation, and task analysis.)

• "How do you balance design requirements with technical feasibility and operational constraints?" (Emphasize collaboration with engineering and product teams.) Company & Culture Questions:

• "What interests you about designing operational systems for a company like CP Axtra?" (Show understanding of the impact on efficiency and the logistics sector.)

• "How do you contribute to a collaborative and agile team environment?" (Provide examples of teamwork and communication.)

• "Describe your experience working with design systems. How do they help ensure consistency and scalability?" (Discuss your role in creating or utilizing them.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process, the solution, and the impact (quantified if possible).

• Emphasize Operational Relevance: Highlight projects that demonstrate your ability to design for efficiency, task completion, and complex workflows, especially on mobile/handheld devices.

• Showcase Your Process: Be ready to explain your research methods, wireframing, prototyping, and iteration stages, demonstrating your design thinking.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design decisions, trade-offs made, and how you handled user feedback.

📝 Enhancement Note: The interview will likely emphasize practical application of design skills to solve operational problems. Be ready to discuss your process in detail and demonstrate how you translate business needs into user-friendly digital solutions, particularly for task-oriented environments.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Workable application link provided.

• Portfolio Customization: Ensure your portfolio prominently features projects related to enterprise systems, workflow design, or mobile/handheld applications. Tailor your case studies to highlight your problem-solving approach for operational efficiency.

• Resume Optimization: Update your resume to clearly articulate your experience in UX/UI design, user research, prototyping, and design systems, using keywords relevant to operational systems and enterprise software. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio, focusing on your design process, decision-making rationale, and the impact of your work. Prepare to discuss your experience with Agile methodologies and cross-functional collaboration.

• Company Research: Familiarize yourself with CP Axtra's business, the CP Group, and the logistics/supply chain industry to better understand the context of the operational systems you would be designing for.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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