Product Designer (UX)

📍 Job Overview

Job Title: Product Designer (UX)

Company: Bjak

Location: United States (Remote)

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: April 19, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the end-to-end design of AI-powered product surfaces, from conceptualization to deployment, for a novel AI chat application.

• Craft intuitive and reliable user flows that translate complex AI capabilities into accessible, user-friendly interactions for web and mobile platforms.

• Collaborate closely with cross-functional teams including Product, Engineering, and Machine Learning to rapidly prototype, test, and iterate on innovative AI-driven user experiences.

• Define and champion a scalable design system to ensure consistency, efficiency, and speed in product development for an evolving AI product.

• Drive the user experience strategy for AI interactions, focusing on building user trust, predictability, and value in day-to-day workflows and task completion.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer (UX) with a strong emphasis on AI product development. The description highlights significant ownership and influence, characteristic of early-stage startup environments and roles where an individual contributor can heavily shape product direction. The "zero-to-one" and "early-stage teams" mentions in the "Nice to have" section strongly support this inference.

📈 Primary Responsibilities

• Lead the complete design lifecycle for AI product features, encompassing user research, ideation, wireframing, prototyping, high-fidelity UI design, and user testing.

• Design core user interaction models and conversational flows that make advanced AI functionalities seamless, natural, and easily discoverable for everyday users.

• Develop and maintain comprehensive user flows, wireframes, interactive prototypes, and polished UI designs for both web and mobile applications.

• Conduct rigorous usability testing, analyze user feedback, and synthesize insights to inform and refine product design decisions and strategic direction.

• Partner with product managers and engineers to deeply understand technical constraints and opportunities, ensuring designs are feasible, scalable, and align with business objectives.

• Contribute to the development and evolution of the company's design system, ensuring it supports rapid iteration, brand consistency, and future product scalability.

• Act as a user advocate throughout the product development process, balancing user needs with business goals and technical realities to deliver exceptional user experiences.

• Investigate and proactively identify areas of user friction or confusion within AI interactions, designing solutions to enhance clarity, predictability, and trust.

📝 Enhancement Note: While the original description covers core UX responsibilities, this enhancement focuses on the "AI product surfaces" and "AI-driven experiences" aspects. Responsibilities are rephrased to emphasize the unique challenges of designing for AI, such as managing user trust, ensuring predictability, and simplifying complex AI workflows, which are critical for a role in this domain.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of proven experience in product design, UX design, or a similar role, with a strong portfolio showcasing end-to-end design projects for web and mobile applications.

Required Skills:

• Demonstrated proficiency in leading the design of complex user interfaces and interaction models.

• Expertise in utilizing design and prototyping tools, with a strong emphasis on Figma.

• Solid understanding of user-centered design principles, interaction design, information architecture, and visual design hierarchy.

• Proven ability to translate complex technical concepts and AI capabilities into intuitive and user-friendly interfaces.

• Experience collaborating effectively with product managers, engineers, and ML specialists in fast-paced, agile environments.

• Aptitude for designing with incomplete information and adapting designs to evolving requirements.

• Strong problem-solving skills and the ability to simplify complex workflows into clear, actionable user experiences.

Preferred Skills:

• Prior experience designing for AI-powered products, conversational interfaces, or data-intensive applications.

• Familiarity with conducting qualitative research, usability testing, and user feedback synthesis.

• Experience contributing to or building design systems from the ground up.

• Background in early-stage product development or working within "zero-to-one" initiatives.

• Interest in emerging UX patterns and best practices for AI, automation, and intelligent systems.

📝 Enhancement Note: The "Experience Level" was inferred from "early, high-ownership role" and the mention of "zero-to-one products or early-stage teams" in the "Nice to have" section, suggesting a need for someone beyond an entry-level position but not necessarily a senior lead. The "2-5 years" range is a common benchmark for this level. Education requirements are standard for design roles and added for completeness.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design work, with a minimum of 2-3 detailed case studies.

• Case studies should clearly articulate the problem space, design process, user research methodologies, iteration strategies, and final design solutions.

• Emphasis on projects that demonstrate the ability to simplify complex workflows and design for novel interaction paradigms, particularly those involving AI or automation.

• Visual examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs for both web and mobile platforms.

Process Documentation:

• Detailed descriptions of your design process, including how you approach problem definition, user research, ideation, prototyping, and testing.

• Examples of how you've contributed to or utilized design systems for consistency and scalability.

• Insights into how you handle ambiguity and adapt designs based on user feedback and technical constraints.

• Demonstrations of how you measure the success of your designs, including any relevant metrics or A/B testing outcomes.

📝 Enhancement Note: Given the role's focus on AI and early-stage product development, a strong portfolio demonstrating complex problem-solving, rapid iteration, and a deep understanding of user experience design principles is crucial. The emphasis is on showcasing the process and the impact of the design decisions, especially in a novel AI product context.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a remote, fully remote Product Designer (UX) with 2-5 years of experience in the United States, the estimated annual salary range is $95,000 - $135,000 USD. This range can vary based on specific location within the US (if any state-specific nuances apply), the candidate's exact experience, and negotiation.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and holiday schedule.

• Stock options or equity in a rapidly growing startup.

• Professional development budget for conferences, courses, and training.

• Remote work stipend for home office setup and ongoing expenses.

• Opportunities for significant career growth and leadership as the company scales.

• Access to cutting-edge AI and design technologies.

Working Hours: Standard full-time, approximately 40 hours per week, with flexibility to accommodate remote work across different time zones. Core collaboration hours will be established to ensure effective teamwork.

📝 Enhancement Note: Salary estimation for a US-based remote role at this experience level typically falls within this range. The benefits are standard for tech startups, with an emphasis on remote work support and potential equity, which is a significant draw for early-stage company employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (AI Chat Application Development)

Company Size: Early-Stage Startup (Estimated <50 employees)

Founded: (Information not provided, but implied to be a recent venture due to "zero-to-one" product focus)

Team Structure:

• A lean, high-talent-density team composed of experienced individuals in Product, Engineering, and Machine Learning.

• Collaborative and hands-on environment where decision-making is collective and speed is prioritized.

• Emphasis on independent execution, strong judgment, and bringing structure to evolving processes.

Methodology:

• Agile development with rapid iteration cycles to quickly test and validate ideas.

• Data-driven decision-making, leveraging user feedback and product analytics to guide product evolution.

• Focus on building a "truly magical product" through a combination of innovation, user-centricity, and technical excellence.

• Emphasis on collective decision-making and shared ownership of product direction.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: The company description and "How We Work" section strongly indicate an early-stage startup environment. This implies a dynamic, fast-paced culture with high expectations for individual contribution and adaptability. The "high talent density" and "hands-on" nature suggest a team of motivated professionals focused on building a groundbreaking product.

📈 Career & Growth Analysis

Operations Career Level: This role represents a pivotal opportunity for a Product Designer (UX) to significantly impact a nascent product. It’s an individual contributor role with substantial influence, akin to a foundational member of the design function. The scope extends beyond typical feature design to shaping core user journeys and interaction paradigms for a new AI product category.

Reporting Structure: The designer will likely report to a Head of Product, a CTO, or a founding team member overseeing product development. Direct collaboration with engineering and ML teams is expected.

Operations Impact: The Product Designer (UX) will directly influence user adoption, engagement, and retention rates by making AI features accessible and trustworthy. Their work will be critical in defining the product's market fit and user perception, ultimately driving revenue and growth. The ability to simplify complex AI interactions will be key to scaling the product to billions of users globally.

Growth Opportunities:

• Specialization: Deepen expertise in AI UX design, conversational interfaces, and designing for complex systems.

• Leadership: Potential to grow into a Design Lead or Head of Design role as the company expands.

• Skill Development: Gain invaluable experience in a "zero-to-one" product environment, mastering rapid prototyping, iteration, and navigating technical challenges.

• Strategic Influence: Contribute to core product strategy and roadmap definition based on user insights and design expertise.

📝 Enhancement Note: The emphasis on "early, high-ownership role," "zero-to-one products," and "bringing AI to have practical benefits to billions globally" suggests significant growth potential and impact for a designer joining at this stage. The career analysis focuses on how this role contributes to the company's ambitious goals and offers professional development.

🌐 Work Environment

Office Type: Fully Remote. The company operates without a central physical office, enabling employees to work from anywhere within the designated region (United States).

Office Location(s): While the role is remote, the company is based in Malaysia (implied by the domain bjak.my), but the job posting specifically targets candidates in the United States. This suggests a distributed team structure with a focus on talent acquisition within the US market.

Workspace Context:

• A highly collaborative, remote-first environment that relies on digital communication and collaboration tools.

• Access to modern design and development tools necessary for creating and iterating on AI-powered applications.

• Opportunities for deep engagement with a core team of innovators, fostering a shared sense of mission and purpose.

• Emphasis on asynchronous communication where possible, balanced with synchronous meetings for critical discussions and decision-making.

Work Schedule: Flexible working hours are expected, with core collaboration times established to facilitate team communication and project alignment across the remote setup. The primary expectation is delivery and responsiveness.

📝 Enhancement Note: The "TELECOMMUTE" job type and "United States" location requirement confirm a fully remote role for US-based candidates. The context highlights the operational aspects of a remote-first startup, including communication styles and tool reliance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio by the technical team to assess foundational skills and alignment with the role.

• Virtual/Onsite Interviews (Up to 4): Expect a series of interviews conducted virtually or potentially onsite, depending on the company's current operational model. These interviews will likely focus on:

  • Design Craft & Process: Demonstrating your UX/UI skills through portfolio walkthroughs and discussions of your design methodology.
  • Problem-Solving & AI Design: Tackling hypothetical design challenges related to AI interactions and complex workflows.
  • Collaboration & Culture Fit: Assessing your ability to work effectively with cross-functional teams and thrive in a fast-paced startup environment.
  • Strategic Thinking: Understanding your product vision and how you approach building user trust in AI.

• Prompt Decision: The company emphasizes transparency and efficiency, aiming for a swift decision-making process for qualified candidates.

Portfolio Review Tips:

• Highlight AI/Complexity: Showcase projects where you've designed for complex systems, AI, or novel interaction models. Clearly articulate the challenges and your unique solutions.

• Showcase the Process: Don't just present final screens; detail your thought process, research, iteration, and rationale behind design decisions. Use user flows and wireframes to illustrate this.

• Quantify Impact: If possible, include metrics or outcomes that demonstrate the success of your designs (e.g., improved conversion rates, reduced user errors, increased engagement).

• Figma Proficiency: Be prepared to discuss your Figma workflow and potentially walk through a file during an interview to demonstrate your tool mastery.

• Storytelling: Frame your case studies as compelling narratives that highlight your problem-solving skills and impact.

Challenge Preparation:

• AI Interaction Design: Familiarize yourself with current trends and best practices in AI UX, including conversational design, prompt engineering interfaces, and managing AI output.

• Simplifying Complexity: Practice breaking down complex processes into simple, intuitive user journeys. Consider how to design for automation and task completion.

• Startup Mentality: Be ready to discuss how you handle ambiguity, rapid iteration, and working with incomplete requirements.

📝 Enhancement Note: The description mentions "3, but no more than 4 interviews" and a "prompt decision." This enhancement breaks down typical interview stages for a design role in a tech startup and provides actionable advice for portfolio preparation and challenge handling, tailored to the AI product context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all stages of the design process, including wireframing, prototyping, UI design, and collaboration. Proficiency is a core requirement.

• Rapid Prototyping Tools: Beyond Figma, familiarity with other prototyping tools that allow for quick iteration and user testing of interaction models.

Analytics & Reporting:

• While not explicitly stated, familiarity with analytics platforms (e.g., Amplitude, Mixpanel) to understand user behavior and track design impact is beneficial.

CRM & Automation:

• Not directly applicable to the design role, but understanding how user data flows and how automated processes within the app function will be important for context.

📝 Enhancement Note: Figma is explicitly mentioned as a required skill. The other tools are inferred based on standard practices for product designers in tech companies, especially those focused on data-driven iteration and user behavior analysis.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, translating complex AI into valuable, everyday tools.

• Innovation & Magic: A drive to create a truly exceptional and "magical" product experience that redefines user interaction with AI.

• Speed & Iteration: A culture that embraces rapid prototyping, quick decision-making, and continuous learning through iteration.

• Ownership & Accountability: Expectation that individuals take full responsibility for their work, from problem definition to shipped solution.

• Collaboration & High Talent Density: A belief that working with highly skilled individuals in a collaborative environment yields the best results.

Collaboration Style:

• Cross-functional Integration: Close, hands-on collaboration between design, product, and engineering teams to ensure alignment and rapid execution.

• Open Communication: A culture that encourages direct feedback, collective decision-making, and transparent sharing of ideas and challenges.

• Agile & Iterative: Working in fast-paced sprints, with continuous feedback loops to refine designs and product direction.

📝 Enhancement Note: The "How We Work" section provides key insights into the company's values and collaboration style. These are translated into specific points relevant to how a designer would interact within the team and what principles guide their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Ambiguity: Creating intuitive user experiences for a novel AI product where user expectations and interaction patterns are still emerging.

• Balancing Innovation with Reliability: Ensuring advanced AI capabilities are reliable and predictable, fostering user trust in a complex system.

• Rapid Iteration Cycles: Adapting to a fast-paced development environment that requires quick design decisions and frequent revisions.

• Cross-Functional Alignment: Effectively communicating design vision and rationale to technical teams while incorporating their feedback and constraints.

Learning & Development Opportunities:

• AI UX Specialization: Become an expert in designing for artificial intelligence, a rapidly growing and critical field.

• Zero-to-One Product Experience: Gain unparalleled experience in building a product from its inception, shaping its core identity and user base.

• High-Impact Role: Directly influence the success of a product with the potential to reach billions of users globally.

• Mentorship: Learn from a high-talent-density team of experienced professionals in product, engineering, and ML.

📝 Enhancement Note: This section focuses on the specific challenges inherent in designing for AI in an early-stage startup and frames them as opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user experience for a complex or abstract concept. How did you approach it?" (Focus on your process for simplifying complexity.)

• "How do you approach building user trust in a product, especially a new AI-powered one?" (Highlight your understanding of AI UX principles and user psychology.)

• "Walk me through a project where you collaborated closely with engineers and product managers. What were the challenges, and how did you overcome them?" (Emphasize communication, compromise, and shared ownership.)

Company & Culture Questions:

• "What excites you about Bjak's mission to bring intelligence to everyday conversations and workflows?" (Show genuine interest and alignment with the company's vision.)

• "How do you handle working in a fast-paced, ambiguous startup environment with evolving requirements?" (Illustrate your adaptability and proactive approach.)

Portfolio Presentation Strategy:

• Narrative Flow: Structure your case studies as compelling stories that clearly articulate the problem, your role, your process, the solutions, and the impact.

• Visual Clarity: Use high-quality visuals (wireframes, mockups, prototypes) to support your explanations. Ensure they are easy to understand and aesthetically pleasing.

• Focus on AI/Complexity: For this role, explicitly highlight any relevant AI, conversational AI, or complex workflow design projects. Detail the unique challenges and your innovative solutions.

• Interactive Elements: Be prepared to walk through your Figma files or interactive prototypes to demonstrate your tool proficiency and design thinking in real-time.

• Quantify Outcomes: Whenever possible, present metrics that show the positive impact of your design decisions.

📝 Enhancement Note: These interview questions and preparation tips are tailored to the specific role of a Product Designer (UX) at an AI startup, focusing on the unique challenges and requirements outlined in the job description.

📌 Application Steps

To apply for this Product Designer (UX) position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Tailor your portfolio to prominently feature 2-3 detailed case studies that showcase your end-to-end design process, with a strong emphasis on simplifying complex workflows and designing for novel interaction paradigms, ideally related to AI or similar technologies.

• Resume Optimization: Ensure your resume clearly highlights your experience with Figma, rapid prototyping, interaction design, and collaborative work with engineering and product teams. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design philosophy, your approach to AI UX challenges, and how you handle ambiguity. Be ready to present your portfolio and discuss your decision-making process in detail.

• Company Research: Familiarize yourself with Bjak's mission and the "How We Work" section to understand their culture, values, and product vision. Be prepared to discuss why you are a good fit for their specific environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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